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The differences between referral specialists and scheduling specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a referral specialist and a scheduling specialist. Additionally, a scheduling specialist has an average salary of $37,269, which is higher than the $36,143 average annual salary of a referral specialist.
The top three skills for a referral specialist include patients, customer service and medical terminology. The most important skills for a scheduling specialist are patients, medical terminology, and home health.
| Referral Specialist | Scheduling Specialist | |
| Yearly salary | $36,143 | $37,269 |
| Hourly rate | $17.38 | $17.92 |
| Growth rate | -8% | -8% |
| Number of jobs | 72,016 | 73,381 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 44% |
| Average age | 49 | 49 |
| Years of experience | 2 | 2 |
Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.
A scheduling specialist is responsible for managing the department's meeting, conference, and event schedules, as well as negotiating with suppliers and third-party vendors for appointment and program needs. Scheduling specialists may also perform administrative and clerical duties as needed, especially on communicating with clients and informing them of meetings, and responding to their concerns and inquiries. A scheduling specialist must have excellent communication and organizational skills, as well as knowledge of the data processing procedures to maintain the organization's database, updating clients' information, and tracking business transactions.
Referral specialists and scheduling specialists have different pay scales, as shown below.
| Referral Specialist | Scheduling Specialist | |
| Average salary | $36,143 | $37,269 |
| Salary range | Between $29,000 And $43,000 | Between $27,000 And $51,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Cognizant | Bristol-Myers Squibb |
| Best paying industry | Non Profits | Transportation |
There are a few differences between a referral specialist and a scheduling specialist in terms of educational background:
| Referral Specialist | Scheduling Specialist | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between referral specialists' and scheduling specialists' demographics:
| Referral Specialist | Scheduling Specialist | |
| Average age | 49 | 49 |
| Gender ratio | Male, 15.3% Female, 84.7% | Male, 23.9% Female, 76.1% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |