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Referral specialist vs scheduling specialist

The differences between referral specialists and scheduling specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a referral specialist and a scheduling specialist. Additionally, a scheduling specialist has an average salary of $37,269, which is higher than the $36,143 average annual salary of a referral specialist.

The top three skills for a referral specialist include patients, customer service and medical terminology. The most important skills for a scheduling specialist are patients, medical terminology, and home health.

Referral specialist vs scheduling specialist overview

Referral SpecialistScheduling Specialist
Yearly salary$36,143$37,269
Hourly rate$17.38$17.92
Growth rate-8%-8%
Number of jobs72,01673,381
Job satisfaction4-
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 44%
Average age4949
Years of experience22

What does a referral specialist do?

Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.

What does a scheduling specialist do?

A scheduling specialist is responsible for managing the department's meeting, conference, and event schedules, as well as negotiating with suppliers and third-party vendors for appointment and program needs. Scheduling specialists may also perform administrative and clerical duties as needed, especially on communicating with clients and informing them of meetings, and responding to their concerns and inquiries. A scheduling specialist must have excellent communication and organizational skills, as well as knowledge of the data processing procedures to maintain the organization's database, updating clients' information, and tracking business transactions.

Referral specialist vs scheduling specialist salary

Referral specialists and scheduling specialists have different pay scales, as shown below.

Referral SpecialistScheduling Specialist
Average salary$36,143$37,269
Salary rangeBetween $29,000 And $43,000Between $27,000 And $51,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateConnecticutNew York
Best paying companyCognizantBristol-Myers Squibb
Best paying industryNon ProfitsTransportation

Differences between referral specialist and scheduling specialist education

There are a few differences between a referral specialist and a scheduling specialist in terms of educational background:

Referral SpecialistScheduling Specialist
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Referral specialist vs scheduling specialist demographics

Here are the differences between referral specialists' and scheduling specialists' demographics:

Referral SpecialistScheduling Specialist
Average age4949
Gender ratioMale, 15.3% Female, 84.7%Male, 23.9% Female, 76.1%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between referral specialist and scheduling specialist duties and responsibilities

Referral specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Interview patients, evaluate eligibility, collect co-pays, deductibles, including, but not limit to insurance verification.
  • Input HIPAA information, call physician offices to verify testing, collect copay's and deductibles.
  • Arrange for debt repayments or establish repayment schedules and send out insurance claims with the correct ICD-9 and CPT codes.
  • Research referrals and either deny or approve based on information obtain and appropriately identify diagnosis (CPT and ICD-9 coding).
  • Maintain confidentiality by following all applicable HIPAA regulations.
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Scheduling specialist example responsibilities.

  • Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
  • Treat all patients with compassion and dignity no matter what their socioeconomic status is.
  • Job entail becoming familiar with medical insurance carriers, which include Medicaid and Medicare programs.
  • Schedule patients for radiology procedures, including complicate scheduling for multiple exams in one patient visit.
  • Register patients into EMR system, ensuring accuracy when updating patient information, demographics and insurance.
  • Schedule outpatient appointment for radiology patients, verify insurance, obtain authorization from insurance companies for special procedures.
  • Show more

Referral specialist vs scheduling specialist skills

Common referral specialist skills
  • Patients, 17%
  • Customer Service, 12%
  • Medical Terminology, 9%
  • PET, 6%
  • Patient Care, 3%
  • Data Entry, 3%
Common scheduling specialist skills
  • Patients, 25%
  • Medical Terminology, 8%
  • Home Health, 7%
  • Patient Care, 5%
  • Insurance Verification, 4%
  • Excellent Interpersonal, 4%

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