Remote support technician jobs in Appleton, WI - 266 jobs

Our great client in Appleton, WI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to [email protected]. Specifically, you will be responsible for: * Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated * Managing proprietary software changes and the introduction of new and highly complex technologies * Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. * The resolution of all field computer associated problems * Leveraging a ticketing system to manage workflow * Working occasionally with vendors; tracking service agreements * Maintaining appropriate inventory to get new users up and running in short order Bring Your Best! What this role needs: To meet the basic qualifications for this role you must have: * 2 years of Level 1 Help Desk experience * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship To be a strong fit for the Technology Success Specialist opportunity, you will have: * An associate's (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experience * 2+ years of Level 1 and 2 Help Desk experience preferred * Demonstrated success troubleshooting PC related problems in a Windows environment * Strong technical knowledge of computers, networks, systems & the Internet including the ability to: * Answer basic troubleshooting questions for desktop computers / laptops * Support and maintain a LAN/Server * Install system changes * Provide sign-on maintenance/assistance * Set-up and maintain networked computers * Order network office computers and track maintenance agreements * Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipment * Experience working with vendors preferred * Ability to travel locally to the corporate and district offices In addition to your technical skills, success will require the following core competencies and characteristics: * Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervision * Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issues * Strong written and verbal communication skills * The ability to balance multiple priorities; strong demand management skills EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Appleton, WI, US Job Type: Date Posted: December 2, 2025 Similar Jobs * Technology Support Specialist * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Full-time Description The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: A+, Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator, CompTIA A+ or similar certifications Equal Opportunity Employer - Including Disabled and Veterans #HBS

Dollar Loan Center This position is responsible for providing caliber high-level daily support to all DLC Wisconsin (WI) Stores. In addition, this position is responsible for setting up WI-DLC new stores Technology and work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: Setting up new stores Technology. Work and coordinate with DLC-IT Team. Provide Technical Support throughout WI DLC stores location. Identify and support continuous improvement and innovation activity - opportunities to enhance or transform our hardware testing activities. Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required. Be able to assist IT Team and provide support remotely throughout DLC network. Be able to travel to stores in 'DLC Tech van' around Wisconsin and take ownership of each store's daily IT operations including weekends. Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network. Verify with the store and user that the issues have been resolved and update the ticketing system. Be a key point of support for the Operations teams on all technical issues. Communicate actively. Ability to complete multiple simultaneous projects in a timely manner. Assist DLC users in a professional and service driven manner. Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives. Be able to provide weekly updates to reporting Manager. Develop and support test methods for testing new and refurbished hardware, including data collection. Manage confidential information. Regular and consistent attendance. Other duties as assigned. Must be able to work between 8:00 a.m. to 6:00 pm during Store's business hours. On-call availability on weekends rotation support schedule. Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections. Be able to help with DLC_ Facility when additional help is needed. Be able to perform monitoring and maintenance on all DLC workstations using Ninja One. Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: Degree in Technology and related discipline required or equivalent experience. Proficiency in Microsoft Windows 11 Pro, Microsoft 365 Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup. Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc. Working knowledge with Network switches, Firewalls and Wireless devices. Specialized Knowledge, Skills, and Experience: Must be able to be self-starter with minimum supervision. Maintain valid Nevada driver's license and insurance. Good oral and written communication skills. Good investigative and customer service skills. Flexible with processes and the opportunity to create new processes. Able to adapt quickly. Friendly attitude and excellent interpersonal skills. Superior work ethic. Abilities: Requires ability to lift 35 pounds. Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Apply Description At Fortifi Bank we believe that each team member is essential to Fortifi Bank's success. We are looking for a PC Technical Specialist to support our IT operations and keep our systems running smoothly. The ideal team player will enjoy problem solving, communicate effectively, and have some prior IT experience. Join us and become part of a team that is dedicated to "Growin' Wisconsin" - one person, one business, and one relationship at a time. Our team does things the Fortifi Way, providing a unique perspective on client service and keeping our Core Values at the forefront of everything we do. We fuel progress in neighborhoods that we live and work in, and are committed to our communities by giving back. We pride ourselves on being community leaders, volunteering our time and expertise to support local events and activities. Job Details: Configure workstations and system hardware and software Provide technical assistance and support to end users Maintain an accurate inventory of IT systems and devices Configure and manage Windows operating systems Assist in patching and remediation Maintain knowledge of all network systems and applications Upgrade systems by implementing and maintaining security controls Follow all bank policies and procedures to ensure compliance with regulations and security protocols Benefits: Health, dental, and vision insurance 401(k) and employer match Paid time off, volunteer PTO, and birthday PTO Life and disability insurance Tuition reimbursement Wellness program Banking perks Qualifications: Prior help desk support experience required Associate or Bachelor's degree in a related field Excellent verbal and written communication skills Strong problem solving and analytical skills Multi-tasking & attention to detail skills Ability to maintain confidentiality Ability to handle high-pressure situations Ability to successfully complete background and credit check If you feel Fortifi Bank is a great fit for you and you'd like to learn more about us and this role, please don't hesitate to apply. Be a part of Growin' Wisconsin!

Technical Support Specialist - Thermo King APUs; Reefer Units Monday - Friday: 1st Shift; Full-Time De Pere, Wisconsin, United States Transport Refrigeration, Inc. is seeking a highly skilled and experienced Technical Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance to our customers, ensuring that Thermo King and other mobile refrigeration units operate efficiently, and helping to reduce maintenance costs. The role requires experience in the transport refrigeration field, along with expertise in troubleshooting, diagnosing, and recommending repairs and maintenance. We Offer: Medical (multiple plans to choose from), Dental and Vision Employer Health Savings Account "HSA" available with Bi-Weekly Contributions Employer-Paid Basic Life and Long-Term Disability Insurance 401(k) Match after one year PTO starting on day one Monday - Friday schedule - 1st shift Job Responsibilities: Use telematics to monitor the performance of Thermo King units and other mobile refrigeration equipment, proactively identifying issues and providing solutions. Provide on-demand technical support and troubleshooting assistance to customers regarding mobile refrigeration and APU (Auxiliary Power Unit) systems. Flag and report common repair/breakdown issues to management and work towards developing solutions. Monitor and report on the compliance of preventative maintenance schedules (PM), ensuring adherence to set standards. Conduct on-site audits of equipment to ensure that preventive maintenance and repairs are done in line with company standards. Assist with the development and refinement of repair procedures and guidelines for service technicians. Help customers with invoices and quotes for repairs, ensuring accuracy and proper documentation. Manage and track service repairs, addressing failures, complaints, and areas of non-conformance more efficiently. Work closely with customers to identify cost-effective solutions for equipment maintenance and repair, aiming to reduce operational costs. Maintain confidentiality of all company information and customer data. Other duties and responsibilities as assigned. Job Requirements: Must pass a pre-employment drug screen and background check. Valid, unrestricted driver's license. High school diploma or equivalent; additional education is preferred. Previous experience as a Transport Refrigeration Technician or Supervisor is preferred. Valid EPA 608 and 609 certifications preferred, but not required. Strong understanding of Thermo King equipment and mobile refrigeration systems. Proficiency in using telematics to monitor equipment performance. Ability to provide technical guidance and support to customers. Excellent communication skills with a strong customer service focus. Ability to identify and implement cost-saving solutions for maintenance. Experience in tracking repairs, handling failures, and addressing complaints effectively. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Ready to start your career with Transport Refrigeration, Inc.? Apply today and join our dedicated team! Interested in learning more? Watch our video: **************************** No recruiting agencies, please. Transport Refrigeration, Inc. is an equal-opportunity employer.

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests Receiving, tagging and inventorying of hardware Maintenance and inventorying of shipping supplies Record user interactions in Service Desk application Working with users to receive, track, and inventory, corporate hardware within termination process Work with vendors and run diagnostic programs to resolve problems Document processes and solutions in the IT knowledge base Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail Maintain Asset Lists and documentation accurately Other duties as assigned Qualifications What our team expects from you? High school diploma required Working knowledge of hardware provisioning and support required Experience in solving customer issues required Knowledge of Active Directory Users and Computers preferred System Center Configuration Manager (SCCM) preferred Knowledge of Microsoft tools such as email, Teams and SharePoint preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US

+ The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of test systems, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of test fixtures and wiring of related systems/sub-systems. + The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products. + The Technician is expected to provide exemplary support technical support to the customers of Client's Test and Development. **Responsibilities:** + These duties are not meant to be all-inclusive and other duties may be assigned. + Conduct testing of prototypes and current products to determine capabilities of vehicles/systems and conformance to specifications and/or regulations in partnership with engineers and senior level technicians. + Test and record data using operational knowledge of vehicle systems (CAN, electrical I/O, electrical pneumatic) using manual entry and data acquisition. Troubleshoot systems, perform basic failure analysis and follow detailed test procedures. + Assemble, disassemble, and fabricate complex/customized parts, mechanical structures and test stands/fixtures in partnership with engineers and senior level technicians. + Maintain a safe work environment, adhere to all safety procedures during all aspects of job performance which includes regular exposure to personal and physical hazards. + Operate heavy equipment/machinery or drive vehicles as required for the purposes of testing or material handling. + Determine appropriate test instruments for product testing. + Plan and schedule daily activities to complete assignments in their order of priority to make effective use of time and ensure projects are being completed within identified timeline. + Communicate effectively and work cross functionally to resolve technical problems including the ability to provide constructive feedback to all levels of the organization. Interpret and execute written/verbal directions and instructions. **Required Skills:** + Technical Diploma with three (3) years of experience in engineering or equivalent*. + Must have the ability to read schematics, electronic knowledge and able to complete simple wiring. + Ability to travel 10%. + Ability to read and interpret engineering drawings. **Preferred:** + Automotive CAN communication experience **Education: :** Technical Diploma with three (3) years of experience in engineering or equivalent* **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Information Technology Specialist oversees the administration and maintenance of the entire information technology infrastructure of the College, ensuring effective day-to-day operations and promoting College's technology advancement efforts. REPORTING STRUCTURE: This position reports to the Director of Technology. KEY DUTIES AND EXPECTATIONS: Responsibilities include, but are not limited to, the following: 1. Provides second tier technical support and guidance to end users. Responds to tickets, telephone calls, emails, and personal requests for technical support. Documents, tracks, and monitors problems to ensure timely resolution. 2. Evaluates, troubleshoots, diagnoses, and resolves technical hardware, software, A/V, and printer incidents; and provides remote and on-site support. 3. Administers and maintains access for users in Active Directory, Office 365, file permissions, website, and other campus systems. 4. Supports and manages, Internet, WAN, LAN, and Wi-Fi networks, including configuration and maintenance of network devices. 5. Deploys and maintains campus servers, including ESXi hosts, Windows and Linux virtual infrastructure, and virtual desktop infrastructure. 6. Oversees Microsoft System Center Configuration Manager (SCCM), building and deploying application packages, desktop images, and software updates. Utilizes Group Policy Objects (GPO) to support workstations and users. 7. Manages SQL databases and executes queries for scripting or reporting. 8. Assists in training staff and faculty in use of technology. 9. Maintains system backups. Aids in file recovery, and the disaster recovery plan. 10. Maintains a detailed inventory of IT equipment, including a schedule for equipment replacement and upgrades. Researches and suggests options for the purchase of new technology. 11. Supports the use and maintenance of healthcare simulation technology. 12. Assists with a variety of strategic and operational projects as delegated or as appropriate to the position. 13. Participates in self-development activities appropriate to the position, including staying up to date on IT related news and products. 14. Provides a positive and professional working environment. 15. Participates in the College wide efforts of continuous quality improvement. 16. Promotes effective and positive working relationships with internal and external customers. 17. Maintains professional confidentiality in all matters relating to college functions. 18. Serves as a member of college committees. Qualifications: Education - Licensures: Associate degree in an information technology related field or high school graduate with equivalent five years training and experience in the field. Experience: Five years of computer and network operations experience or equivalent education and training. Experience within a higher education institution and/or health care setting desired. Knowledge: Familiar with the principles, configuration, operation, and maintenance of a Microsoft Windows environment. Familiar with the configuration and installation of current Windows Server, VMware and networking devices. Familiarity with basic desktop, network, hardware, and software troubleshooting. * Knowledge of Microsoft Server 2012-2019, Windows 10, Linux, Active Directory, Office 365 Administration, DHCP, DNS, Group Policy, VMware, VDI, SCCM, PowerShell, SQL a plus. Apply Now

- Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Benefits: Competitive salary Dental insurance Free uniforms Health insurance Training & development Vision insurance Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively perform all aspects of the production processes Regular Vehicle and equipment maintenance and organization Working with your direct supervisor to ensure team is unified and efficient Following all uniform and policy guidelines in line with the Brand Identity Guide Always leaving jobsites with a clean and orderly appearance Developing production expertise through providing services Maintaining cleanliness of products and equipment to the highest standard Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: Willingness for continued learning and growth Attention to details in organization, cleanliness and care for facility, assets and equipment Aptitude with record keeping, recording information and communicating ‘the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time Compensation: $18.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

We're Hiring: IT Support Specialist In-Office | Monday-Thursday, 10:30am-9:00pm Family-Owned Company | Wisconsin-Based | Career-Growth Opportunity Do you love solving tech puzzles, helping people, and being the hero when “turning it off and on again” just won't cut it? We're looking for an IT Support Specialist to join our fun, fast-paced, and down-to-earth team. If you have a passion for technology, a knack for troubleshooting, and a love for helping people, we want to hear from you! What You'll Do You'll be the go-to person for keeping our tech running smoothly and our people connected. From resetting passwords to setting up new workstations to giving remote offices a hand-you'll make the magic happen. Your mission includes: Supporting desktops, laptops, printers, phones, and AV equipment Troubleshooting Microsoft Office, Teams, Citrix, and our in-house systems Onboarding new hires and setting them up for success Documenting issues and resolutions like a pro Keeping our tech secure and our processes compliant Traveling to support remote locations (yes, some road-trip vibes included!) What You Bring to the Team A friendly, “how can I help?” attitude Strong problem-solving chops and a curious mind The ability to juggle multiple tasks without dropping the ball A desire to learn and grow in your IT career Confidence to take ownership and see things through Bonus points if you have: A 2-year technical degree or equivalent experience 1-3 years of help desk or IT support experience A solid grasp of Windows OS, Office Suite, and basic networking Why You'll Love It Here Work-life balance: 3-day weekends, every week! Incredible team: You'll support a tight-knit, supportive group that truly appreciates your work Wisconsin values: We're friendly, hardworking, and grounded Family-owned: You're not just a number-you're part of the family Career growth: Start here, grow here. We invest in our people Ready to turn your tech skills into an awesome career? Apply now and bring your talents to a company where your work truly matters-and where there's never a dull moment in IT!

SUMMARY The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning Alert management to emerging trends in incidents. Acquisition & Deployment Deploy pre-packaged software using distribution tools and processes as requested by end users. Operational Management Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to suitable technician, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure an incident has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase as needed Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Formal Education & Certification Associates Degree or near completion of degree and/or 2 years equivalent work experience. Knowledge & Experience Knowledge of basic computer hardware, including desktop or laptop workstation setups, component replacement such as hard drives, video cards, power supplies or memory. Experience with desktop operating systems, including Windows 7 and Windows 10. Extensive application support experience with Microsoft Office. Working knowledge of a range of diagnostic utilities, including Process Explorer and Microsoft Sysinternals. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language. Personal Attributes Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions Part time or Internship with full time potential Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Some travel required to our various WI facilities outside Mayville, including Beaver Dam, Wautoma and Neillsville, with the possibility of travelling to out of state facilities.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. What We Offer: * Comprehensive benefits starting on Day 1 - because your well-being matters * On-demand pay - access a portion of your earned wages before payday * Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs * Paid training - we'll set you up for success from day one * Career growth and advancement opportunities - build your future here! About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute * You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). * You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. * You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. * You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. * You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. * You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: * High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements * Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic * Current Cardiopulmonary Resuscitation (CPR) and AED certification * Fulfill state requirements (in state of licensure) for basic IV therapy * Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist * Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Appleton - Eisenhower Dr U.S. Hourly Wage Range: $23.85 - $32.79 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Appleton - Eisenhower Dr Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Company Perks As a team member of Dental Associates, you can expect excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth. Medical Insurance with optional Health Savings Account through Associated Bank Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family) Vision Insurance Paid Holidays and Paid Time Off Life Insurance 401k Company paid short term disability FSA Critical Illness Hospital Indemnity Responsibilities As a key member of our IT team, the IT Support Specialist provides advanced technical support for Dental Associates' clinical operations across Wisconsin. This role offers a dynamic mix of on-site and remote support, ensuring reliable, secure, and efficient performance of all clinic-based technology systems. This includes Windows endpoints, Citrix environments, Denticon practice management software, digital imaging equipment (e.g., x-ray sensors, CBCT), printing/scanning solutions, and related peripherals. You'll serve as a frontline escalation point, working closely with providers, clinical staff, and IT leadership to keep patient care uninterrupted by technology issues. You'll also contribute to device lifecycle management, standardization efforts, and the rollout of new technologies. Provide on-site and remote Tier 1/2 technical support for clinic staff and systems. Troubleshoot and resolve issues involving desktops, laptops, thin clients, printers, scanners, VoIP phones, x-ray sensors, CBCT units, and other imaging hardware. Support clinical software environments including Denticon, XVWeb, XVCapture, and other vendor platforms. Manage Citrix session issues, Windows OS troubleshooting, and Active Directory access requests. Perform device configuration, deployment, and routine maintenance, ensuring standard images and endpoint protection are applied. Document and manage IT asset inventory for clinics and corporate systems. Partner with IT Infrastructure, Applications, and Cybersecurity teams for escalations, system rollouts, and updates. Travel regularly to remote clinic locations for hands-on support and technology deployments. Job Details Hybrid position, based out of our Appleton or Green Bay clinic Travel and support to the following clinics as needed: Green Bay, Howard, Appleton, North Appleton, Greenville & Fond du Lac Qualifications Education & Experience Associate degree in Information Technology or related field; equivalent experience also considered. 3+ years experience in Tier 1/2 support or service desk role, preferably in a healthcare setting. 3+ years supporting endpoint environments with centralized device management tools (e.g., SCCM, Intune). Technical Skills Strong troubleshooting experience with Windows 10/11 and Citrix virtual desktop environments. Familiarity with practice management systems (preferably Denticon) and dental imaging software. Knowledge of networking concepts, Active Directory, and antivirus/malware tools. Comfortable working with scanning, printing, and document management systems. Experience supporting mobile devices (iOS, Android) and collaboration tools (Teams, Outlook). Soft Skills Excellent communication and interpersonal skills. Calm under pressure with a customer-first mindset. Highly organized and capable of prioritizing in a fast-paced, multi-clinic environment. Able to maintain confidentiality and adhere to HIPAA and internal data protection standards. Additional Requirements Must hold a valid driver's license and be willing to travel between clinical locations. Occasional after-hours availability for critical incident response or system upgrades. If you're ready for an exciting, stable career with a growing company apply today! The Company At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud. Get to know Dental Associates - ************************ YouTube - *********************************************** Facebook - *******************************************

Description Handles all incoming warranty and service requests from Independent Field Service Representatives and directly from customers. Essential Job Functions Accurately process warranty claims from Independent Field Service Representatives and directly from customers. Enters warranty claims and corrective actions into appropriate database. Works with Independent Field Service Representatives and directly with customers to research what parts are needed for each claim. Monitors and directs all incoming service emails to proper internal representative. Process and send warranty and service invoices to field service representatives and direct customers. Locates vehicle drawings, layouts, and service manuals as needed. Calls vendors to find availability and pricing of purchased parts for warranty and service repairs. Responsible for returning parts to vendors Other Duties as assigned. Requirements Minimum of two years relevant experience working in a customer service job. Associate Degree in relevant area of study desired.