Remote support technician jobs in Appleton, WI

We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo EDI. Essential Functions ● Design, develop, customize, integrate, test, implement, administer and support the complete Cleo suite to meet the rapidly growing company need ● Create, test, and maintain EDI maps ● Troubleshoot data issues, mapping, and business processes ● Identify, design, implement, and test EDI processes related to Cleo EDI ● Coordinate with internal and external customers to meet requirements ● Write or update program documentation, operations documentation, and user guides ● Create test cases and assist EDI developers & business to thoroughly test new development work including repeating the test cycle until all test results are satisfactory ● Gather and document detailed requirements for business needs and collaborate with others to determine moderately complex functional and/or solution designs ● Demonstrate a detailed understanding and execution of the software development lifecycle ● Identify interdependencies in programs ● Identify more advanced test scenarios and adequately test customizations and configurations ● Demonstrate quality and effectiveness in work documentation and organization ● Responsible for planning small/medium-sized projects or tasks ● Make substantial contributions to determining the feasibility of goals/objectives ● Provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find the root cause and corrective action for given problems ● Demonstrate proficient use and knowledge of established standards and procedures ● Consistently demonstrate quality and effectiveness in work documentation and organization ● Understand change is important and adapt well ● Professionally approach situations in which conflict is present

Support the day-to-day 24-hour operations of PC's, servers, and networking equipment for the manufacturing location. Coordinate small to medium size IT (Information Technology) projects for the plant and contribute to large IT projects I. E. Audit Remediation, MONK, SMOM, Cyber, AGV Customers: Primary customers will be the site personnel in the office and manufacturing areas. Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope. Reports: The incumbent works within the ITS (Information Technology Services) Infrastructure Coordination & Delivery Manager's Team and may take functional work direction from others at the facility. General Duties by Product or Service: • Network Support: Installs and supports network equipment with guidance from Network Operations team to include handheld RF Scanner. • Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team. • PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now. • Printing Services: Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor. • Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team. • Mobility Services: Assist with new equipment requests and some configuration. • Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal. • Supports Operational Excellence within the site(s) of responsibility: o Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues. o Leads the planning and execution of Mill cyber and infrastructure projects. o Manages and coordinates local Infrastructure vendors work at site. o Ensures LAN/WAN and related computer systems are compliant within established control procedures. o Review and control access to MDF and other sensitive areas with established control procedures. o Maintains site IT Business Continuity Plan. o Maintains a 1 to 3-year IT plan. • Liaison between Mill and Technology Teams: o Seeks out and relays future technology recommendations between mill and centralized technology teams. o Coordinates technology recommendations and changes from other IT teams. o Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process. o Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for recent technologies implementations. o Facilitates collaboration between stakeholders who share common objectives. o Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided. o Demonstrates an analytical and systematic approach to problem solving. o Rapidly absorbs new technical information and applies it effectively. Basic Qualifications: • College Associated Degree • 5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android). • Ticketing system management for Incident and Request tracking (i.e.: Service Now) Customer Expectations: • Carry out all work safely. Adhere to plant security policies. • Carry out assigned tasks in a timely, diligent, and professional manner. • Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals. • Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results. • Communicate to local management and staff in non-technical terms.

Our client is seeking a Technical Specialist to join their team! This position is located in Neenah, Wisconsin. Support 24/7 IT operations for PCs, servers, and network equipment at the manufacturing site Manage PC lifecycle, server maintenance, network equipment, printing services, and unified communications systems Lead or support IT projects, including infrastructure upgrades, audit remediation, and cybersecurity initiatives Serve as liaison between site and centralized IT teams, coordinating technology changes and sharing recommendations Maintain site IT plans, business continuity, and compliance with LAN/WAN and infrastructure standards Perform IT administration and onboarding, provide training, and educate users on technology best practices Manage IT vendors, surplus equipment, and procurement of infrastructure components Apply problem-solving and analytical skills to improve IT processes and ensure reliable, high-quality service Desired Skills/Experience: Associate's degree or equivalent experience 5+ years of relevant experience with demonstrated technical skills, or 7+ years of applied experience in IT support or related fields Strong troubleshooting and problem-solving skills for computer hardware and software issues Proficient with: Microsoft Windows (XP, 7, 10, 11) and Windows Server (2003, 2008, 2012); SQL Server (2003, 2008, 2012, 2016, 2019); Cisco networking, LAN/WAN, and wireless networks; Firewalls, Microsoft Office Suite, Office 365, SharePoint; Smartphones and tablets (iOS, Android) Experience managing ticketing systems for incident and request tracking Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $21.00 and $30.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

We are seeking a well-rounded IT Infrastructure Support Specialist with strong customer service skills and proven technical experience. The ideal candidate will support 24/7 operations of PCs, servers, network equipment, and associated IT services in a manufacturing environment. This role also coordinates small to medium IT projects and contributes to major corporate initiatives such as Audit Remediation, MONK, SMOM, Cybersecurity, and AGV implementations. Knowledge of the ServiceNow ticketing system is a plus, but not mandatory. Key Responsibilities 1. Network Support Install, maintain, and support local network equipment in coordination with the Network Operations team. Support handheld RF scanners and related network systems. 2. Server Support & Maintenance Coordinate or assist with installation of new physical or virtual servers. Support IOS upgrades, critical patching, and regular maintenance with Server Team guidance. 3. PC Support & Deployment Manage the full lifecycle of PCs, including ordering, imaging, deployment, troubleshooting, and inventory management through ServiceNow. Ensure accurate asset tracking and documentation. 4. Printing Services Manage and support the site's printer and multi-function device fleet. Coordinate procurement and vendor escalations. 5. Unified Communications (Voice/Video) Install, support, and troubleshoot unified communication systems with UC Operations support. 6. Mobility Services Assist with mobility device provisioning, configuration, and support activities. 7. Surplus Coordination Document and coordinate surplus IT hardware for inventory control and asset disposal. Operational Excellence Responsibilities Provide day-to-day operational support for mill-related systems and applications. Diagnose and resolve minor infrastructure issues; escalate high-impact issues appropriately. Lead planning and execution of cyber, infrastructure, and mill-related IT projects. Manage local infrastructure vendors and ensure contract compliance. Ensure adherence to LAN/WAN controls, security standards, and audit procedures. Maintain and update the facility's IT Business Continuity Plan. Maintain a 1-3-year IT roadmap for site technology planning. Control and monitor access to MDF and sensitive network/IT environments. Liaison & Stakeholder Collaboration Act as the on-site liaison between the mill and centralized technology teams. Identify, communicate, and implement technology enhancements. Assist in IT administration activities including account creation, onboarding, training, and procurement. Educate site users on available IT tools and technologies. Drive communication plans for new technology rollouts. Support collaborative efforts across engineering, infrastructure, operations, and business teams. Demonstrate strong analytical and problem-solving abilities. Quickly learn and apply new technical concepts. Basic Qualifications Associate Degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of relevant IT experience with strong skills in: Troubleshooting computer, server, and network issues Windows XP/7/10/11 Windows Server 2003-2019 SQL Server 2003-2019 Cisco networking, LAN/WAN, wireless networks, firewalls Microsoft Office Suite, Office 365, SharePoint Mobile devices (iOS, Android) Experience with incident and request ticket management systems (ServiceNow preferred). Customer & Workplace Expectations Adhere to safety and plant security policies at all times. Deliver tasks with professionalism, accuracy, and timeliness. Build strong, proactive relationships with internal customers and support teams. Communicate technical issues to non-technical stakeholders clearly. Support an inclusive work environment focused on team performance. Be available for after-hours support and participate in on-call rotations. Flexibility to work outside normal business hours when needed.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS

Shift Available: Part - Time Maintenance Support is responsible for assisting the Maintenance Shop with day-to-day maintenance and upkeep including Building and Grounds Maintenance. Responsibilities Painting Sweeping and Emptying Trash cans Assisting with Parts Department Stocking Organizing Shipping and Receiving Building and grounds maintenance Maintaining building cleanliness and organization Qualifications 18 years of age Basic math skills Fluent in English Able to pass a drug screen Legally eligible to work in the United States Benefits Stable and growing organization Competitive weekly pay Professional, positive and people-centered work environment Modern facilities

Dollar Loan Center This position is responsible for providing caliber high-level daily support to all DLC Wisconsin (WI) Stores. In addition, this position is responsible for setting up WI-DLC new stores Technology and work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: Setting up new stores Technology. Work and coordinate with DLC-IT Team. Provide Technical Support throughout WI DLC stores location. Identify and support continuous improvement and innovation activity - opportunities to enhance or transform our hardware testing activities. Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required. Be able to assist IT Team and provide support remotely throughout DLC network. Be able to travel to stores in 'DLC Tech van' around Wisconsin and take ownership of each store's daily IT operations including weekends. Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network. Verify with the store and user that the issues have been resolved and update the ticketing system. Be a key point of support for the Operations teams on all technical issues. Communicate actively. Ability to complete multiple simultaneous projects in a timely manner. Assist DLC users in a professional and service driven manner. Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives. Be able to provide weekly updates to reporting Manager. Develop and support test methods for testing new and refurbished hardware, including data collection. Manage confidential information. Regular and consistent attendance. Other duties as assigned. Must be able to work between 8:00 a.m. to 6:00 pm during Store's business hours. On-call availability on weekends rotation support schedule. Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections. Be able to help with DLC_ Facility when additional help is needed. Be able to perform monitoring and maintenance on all DLC workstations using Ninja One. Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: Degree in Technology and related discipline required or equivalent experience. Proficiency in Microsoft Windows 11 Pro, Microsoft 365 Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup. Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc. Working knowledge with Network switches, Firewalls and Wireless devices. Specialized Knowledge, Skills, and Experience: Must be able to be self-starter with minimum supervision. Maintain valid Nevada driver's license and insurance. Good oral and written communication skills. Good investigative and customer service skills. Flexible with processes and the opportunity to create new processes. Able to adapt quickly. Friendly attitude and excellent interpersonal skills. Superior work ethic. Abilities: Requires ability to lift 35 pounds. Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver “just-in-time” support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. This position is based on campus and requires regular in-person presence. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: ******************************************* Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community (************************* Exempt Scheduled Weekly Hours: 40 The duties and responsibilities listed in this are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today!

IT Plant Support Analyst - Join a Team That Keeps Operations Running Smoothly! Are you passionate about solving technical challenges and making an impact where it matters most? We're looking for an IT Plant Support Analyst who thrives in a fast-paced environment and enjoys variety in their day-to-day work. This is your chance to play a critical role in supporting both plant operations and corporate offices, ensuring technology runs seamlessly. What You'll Do + Be the go-to expert for break/fix support on hardware, phones, and network-connected equipment. + Set the stage for executive success by coordinating and managing conference room technology. + Own the service experience-manage tickets, walk-ins, and vendor relationships with confidence. + Keep things running smoothly through audits (printers, conference rooms) and inventory management. + Dive into imaging, Autopilot configuration, and Intune testing. + Travel between Green Bay and De Pere sites (vehicle required) and embrace hands-on work in a manufacturing setting-even on ladders and scissor lifts! What's in It for You + Visibility & Impact: Support executives and plant operations in a high-profile role. + Growth Potential: Long-term contract opportunities-previous contractors have extended well beyond initial terms. + Global Exposure: Collaborate on IT projects that span across teams and regions. + Dynamic Environment: No two days are the same-perfect for problem-solvers who love variety. What We're Looking For + 2-3 years of IT support experience (manufacturing environment preferred). + Strong critical thinking and problem-solving skills. + Ability to work independently and adapt to changing priorities. + Excellent time management and resourcefulness. + Familiarity with service management tools and documentation best practices. Schedule: 7:00 AM - 4:00 PM, first shift, 100% onsite with occasional remote on-call support. Contract: 6 months with potential extension. Job Type & Location This is a Contract position based out of Green Bay, WI. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Green Bay,WI. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests Receiving, tagging and inventorying of hardware Maintenance and inventorying of shipping supplies Record user interactions in Service Desk application Working with users to receive, track, and inventory, corporate hardware within termination process Work with vendors and run diagnostic programs to resolve problems Document processes and solutions in the IT knowledge base Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail Maintain Asset Lists and documentation accurately Other duties as assigned Qualifications What our team expects from you? High school diploma required Working knowledge of hardware provisioning and support required Experience in solving customer issues required Knowledge of Active Directory Users and Computers preferred System Center Configuration Manager (SCCM) preferred Knowledge of Microsoft tools such as email, Teams and SharePoint preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US

Job Description: Assist our IT team in generally maintaining proper department operation, delivery of reliable and consistent services, and achievement of goals in the areas of Member Experience, Security, and Departmental and Business Efficiencies as directed. Responsibilities: Troubleshoot basic PC, software, hardware, application, VoIP, and printer issues Monitor, assign, and respond to tickets in the help desk platform in a timely manner Assist with on-site installation and setup of pre-sale locations, new locations, and remodeled locations Travel to various Planet Fitness locations to assess and correct any IT-related problems Working with retail Staff over the phone to diagnose and correct IT-related problems Use of remote support software to diagnose and correct IT-related problems Additional support to the IT and operations departments as requested and necessary Qualifications: Ability to travel up to 10-20% across 10+ states, your own vehicle will be needed for nearby travel (mileage will be paid). Airfare, lodging, and per diem provided when travelling greater distances Associate level education in a related field and/or comparable experience is required Solid general troubleshooting skills. You will be expected to correct many non-documented technical issues across many technologies (standalone workstations, guest Wi-Fi services, in-club media equipment, CCTV equipment, TVs and related services, etc.) Must have a firm understanding of proper TCP/IP network maintenance and operation including port forwarding, firewall management, vulnerability mitigation, Wi-Fi integration, and configuration of WAN connections using static IP addresses. Any relevant certifications are a definite plus Familiarity with Linux and/or Apple OS would be beneficial but not a requirement Excellent interpersonal skills are a must. We work closely with all in-office staff and frequently need to communicate with frontline Staff to troubleshoot problems

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job DescriptionDescription: NOTE: This position will work around the Neenah/Waupaca/New Holstein locations. The first three months will require working 3 days/week in Waukesha during the onboarding process. The IT Support Technician is responsible for the day-to-day continuity, security, and support of all computer-based systems, hardware, and software within the various business units. This role is responsible for timely responses to support requests generated by all internal customers and approved external partners/vendors. Additionally, this role will participate in long-term project planning and recommend software and hardware changes when necessary to best augment the current and future goals of the individual business units within Flight For Life and support our community mission. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · First-line support via phone/portal/email; triage and resolve common issues, document in tickets, and escalate per Service Level Agreements · Deploy and maintain endpoints/peripherals (imaging, Intune enrollment, updates, basic security tasks) · Support Microsoft 365 (Outlook/Exchange Online, Teams, OneDrive/SharePoint access and basics) · Manage routine identity tasks (provision/deprovision, groups/licensing, Multi-Factor Authentication resets) following verification and least-privilege methodology · Perform basic site support (connectivity checks, cabling, printers/labelers, VoIP handsets); hand off infrastructure issues as needed · Create/update knowledge articles and provide quick user coaching to reduce repeat incidents · Assist with inventory, device lifecycle, RMAs, and planned changes or site upgrades as assigned · Follow HIPAA and security policies; report suspected incidents based on defined policies Provide on-site support across all bases of operation as directed PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with the assistance of others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This includes a highly regulated, climate-controlled, low-to-moderate noise environment. EQUAL EMPLOYMENT OPPORTUNITY All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Requirements: EDUCATION, EXPERIENCE, AND QUALIFICATIONS Required: · Associate's Degree or an equivalent mix of education and certifications (e.g., CompTIA A+), and demonstrable experience. · 2+ years of experience with hands-on IT support. · Experience installing / configuring PCs, basic networking, and common business applications. · Familiarity with Active Directory and Microsoft 365, related applications, and basic identity tasks (account setup, MFA resets, etc.). · Valid driver's license with expected regular travel between bases as scheduled. · Provides responsive, empathetic customer service; communicates clearly in speech and writing; produces accurate, reusable documentation. · Troubleshoots methodically, prioritizes effectively, and applies critical thinking to resolve issues; escalates promptly with full context when required. · Collaborates well under pressure and supports safety-critical operations with a calm, disciplined, safety-first approach. Preferred: · Microsoft, Cisco, CompTIA A+, Network+, and/or Security+ certifications a plus. · Experience supporting healthcare and/or aviation; or other regulated environments.

+ The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of test systems, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of test fixtures and wiring of related systems/sub-systems. + The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products. + The Technician is expected to provide exemplary support technical support to the customers of Client's Test and Development. **Responsibilities:** + These duties are not meant to be all-inclusive and other duties may be assigned. + Conduct testing of prototypes and current products to determine capabilities of vehicles/systems and conformance to specifications and/or regulations in partnership with engineers and senior level technicians. + Test and record data using operational knowledge of vehicle systems (CAN, electrical I/O, electrical pneumatic) using manual entry and data acquisition. Troubleshoot systems, perform basic failure analysis and follow detailed test procedures. + Assemble, disassemble, and fabricate complex/customized parts, mechanical structures and test stands/fixtures in partnership with engineers and senior level technicians. + Maintain a safe work environment, adhere to all safety procedures during all aspects of job performance which includes regular exposure to personal and physical hazards. + Operate heavy equipment/machinery or drive vehicles as required for the purposes of testing or material handling. + Determine appropriate test instruments for product testing. + Plan and schedule daily activities to complete assignments in their order of priority to make effective use of time and ensure projects are being completed within identified timeline. + Communicate effectively and work cross functionally to resolve technical problems including the ability to provide constructive feedback to all levels of the organization. Interpret and execute written/verbal directions and instructions. **Required Skills:** + Technical Diploma with three (3) years of experience in engineering or equivalent*. + Must have the ability to read schematics, electronic knowledge and able to complete simple wiring. + Ability to travel 10%. + Ability to read and interpret engineering drawings. **Preferred:** + Automotive CAN communication experience **Education: :** Technical Diploma with three (3) years of experience in engineering or equivalent* **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.