Help Desk Analyst
Remote support technician job in Port Washington, NY
Help Desk Analyst (L1-L2)
We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects.
Location: Port Washington, NY (On-site) with 10-25% travel to regional sites
This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits
What You Will Do:
Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3
Troubleshoot Windows 10/11 and Microsoft 365 issues
Support Outlook, Intune, and general user apps
Perform basic debugging; escalate advanced issues
Assist with device migration and Intune deployment
Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications
Test and install computer systems and software
Maintain records of trends and patterns on computer issues
Update service ticket system with ticket problem and remediation details
Work with service desk team to resolve support tickets in a timely fashion
Work to maintain service desk SLA goals set by the IT Manager
Handle all aspects of new user setup
Assist with user desk relocation
Configure workstations for new users and upgrades
Troubleshoot basic network connectivity issues
Assist IT staff with larger scale projects
Assess and remediate cyber security alerts
Maintain thorough documentation
Assist with asset tracking and update asset tracking system
What You Bring to The Table:
5-7 years of hands-on helpdesk/desktop experience
Intune knowledge and debugging skills
Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites)
Must be well-versed in Windows 10/11 operating systems
Must have fundamental understanding of Windows 2012-2022 Server operating systems
Must have experience with various aspects of Office365, including SharePoint and Exchange
Beginner to intermediate understanding of network services and concepts
Intermediate understanding of security best practices
Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative
Must have high patience level, user empathy and the ability to work under professional pressure
Must be able to troubleshoot in an analytical, effective and efficient manner
Ability to explain issues clearly and push back professionally when needed
Ability to explain technical issues clearly to non-technical users
Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn
Excellent organizational skills including attention to detail and multi-tasking
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Help Desk Technician
Remote support technician job in Fairfield, CT
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
Responsibilities:
Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
Service and diagnosis of hardware and software
Remote/onsite support
Handle phone calls
Respond quickly to problems and demonstrate skillful problem solving
Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
Rotating after hours on call schedule
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
ERP Support Analyst
Remote support technician job in Hauppauge, NY
Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office.
Responsibilities
Provide technical support to maintain, advance, and integrate ERP systems
Provide timely ERP user assistance and technical support in resolving issues
Analyze functional and cross-functional business process needs and develop process improvement recommendations
Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms
Modify procedures or changes in system integrations or applications to improve ERP systems' performance
Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure
Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review
Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure
Monitor and report routine system performance
Requirements
Bachelor's degree in information systems or a related field is required
2-5 years' experience as a Hardware/Software support Analyst
ERP experience is a must (user experience is fine)
Printer and peripheral maintenance required
Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database.
Strong Excel skills
Only local candidates; no relocation is available
Reliable transportation, there is no public transportation available
Candidates must have a green card or US Citizenship; no sponsorship or transfers are available
JobID: 47418
Senior Desktop Support Engineer
Remote support technician job in Stamford, CT
Our enterprise-level client is seeking to add a Senior Desktop Support Engineer to the team in Stamford, CT. Please see below for full details-
Job Notes:
-- 6+ month contract / extensions and perm conversion are possible but not guaranteed.
-- Onsite in Stamford, CT 06902
-- Schedule = Monday - Friday / 8a-5p ET
-- Drug & Background required.
Pay Rate = $38-40 w2 per hour plus benefits
Key Responsibilities:
Provide Tier 2/3 deskside support for VIPs and end users including IMAC (Install, Move, Add, Change) activities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements:
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills
Nice to Have:
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)
Certifications:
Certifications such as A+, MCP, or ITIL are a plus but not required
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Executive Desktop Support Analyst
Remote support technician job in Stamford, CT
As the The Executive Desktop Support Analyst, you will work within a great team supporting desktops, phones, mobile devices, VPN, Citrix Receiver, Office and desktop applications, wireless connectivity, video conferencing, etc.
Responsibilities:
Support onsite Executives and other VIP staff
Create and support desktop/laptop build processes for domestic /global sites.
Perform software distribution and patch management to Windows PC's and laptops when needed.
Maintain and order supplies, equipment, and accessories.
Provide orientation & end user training for client technologies.
Manage ticketing system daily. Follow up with user until issue is resolved
Quickly respond to technical support requests.
Troubleshoot software and hardware user related issues
Track and monitor progress on issues to reduce/eliminate future incidents.
24/7 support and extended support hours where necessary.
Work with other IT functional areas on a day-to-day basis
Requirements:
Experience supporting C-Level Executives needs from their corporate office to their home office
Proficient in Windows 10 / 11, O365, iOS and mobile technologies.
Experience in Active Directory environments ( On-Prem / Azure AD ). Cloud experience Azure.
Experience with Project Management and deploying new technology based upon business needs.
Experience with pushing images using Auto Pilot.
Some knowledge with Cisco Switches / Cisco Video Units
LANDesk and PowerShell.
Ability to work independently without oversight.
Bachelor's Degree and/or Microsoft Certifications.
3+ years in a fast-paced environment
Ability to work independently with minimal supervision
Desktop Support Technician
Remote support technician job in Uniondale, NY
COMPANY:
TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America.
JOB DESCRIPTION:
The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets.
Image new and existing laptops via the standard imaging technology
Create new Helpdesk Solutions for end-users and IT
Write Clear and concise documentation for new and existing procedures
Set up cubicles for new hires and contractors
Work Helpdesk Tickets, which include hardware, software, OS, and account problems
Support End-User software, connectivity, and services
Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance
Manage printers and scanners
Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary.
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
QUALIFICATIONS:
The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position.
College diploma or university degree in the field of computer science and/or
Minimum of 2+ years of work experience in Desktop support/Helpdesk
Certification in Microsoft Operating Systems or Networking is a plus
Working technical knowledge of PC (Windows 7/10/11) and Mac
Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc.
Hands-on software and hardware troubleshooting experience
Experience documenting and maintaining configuration and process information.
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong customer service orientation
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong interpersonal and oral communication skills
Adept at reading, writing, and interpreting technical documentation and procedure manuals
Ability to conduct research into hardware and software issues and products as required
Ability to present ideas and solutions in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Skilled at working within a team-oriented, collaborative environment
COMPENSATION & BENEFITS:
TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays.
The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future.
TDK is an Equal Opportunity Employer
Help Desk Specialist
Remote support technician job in Stamford, CT
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Network Operations Center Technician
Remote support technician job in Melville, NY
Job Title: NOC Technician - Telecom Networks
Shift: Friday-Monday, 2 PM-1 AM (1-hour lunch)
Monitor and maintain nationwide telecom networks. Respond to alarms and outages, perform initial troubleshooting, and escalate issues to engineers to ensure continuous network operations.
Key Responsibilities:
Monitor network dashboards for alarms and outages
Perform basic diagnostics and initial triage
Create, track, and manage incident tickets
Escalate complex issues to engineering teams
Communicate updates to internal teams and customers
Ensure smooth shift handover
Requirements:
1-2 years telecom/network experience
Knowledge of fiber networks, IP routing, Layer 2/3, and BGP a plus
Strong problem-solving and communication skills
Ability to work evening/weekend shifts
Core Systems Specialist
Remote support technician job in Shelton, CT
Our client is an established, profitable and growing financial services organization in the Shelton area.
We are seeking a trainable, detail-oriented Core Systems Specialist to support Symitar Quest, the core system that runs daily financial operations. This is not a programming role and not traditional IT systems administration. Prior Symitar, core banking, or ERP experience is not required.
This role is hands-on and execution-focused. You will analyze business needs and implement approved configuration changes within the core system.The role is largely self-directed. You will learn through vendor-led training, documentation, and hands-on work in a testing environment, with access to vendor support.
Position Details
• Learn and support Symitar Quest core banking functionality
• Assist staff when system behavior does not match expectations
• Analyze requests and implement approved configuration and rule changes
• Maintain system parameters following documented approval processes
• Review daily and periodic processing results
• Support reporting, audits, and compliance needs
• Document changes clearly and thoroughly
Requirements
• Banking, credit union, or financial operations experience
• Business systems, data, accounting, or IT support backgrounds
• Strong attention to detail and comfort learning independently
• Recent graduates in Business, Finance, MIS, IT, or related fields
Information Technology Specialist
Remote support technician job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
Information Technology Intern
Remote support technician job in White Plains, NY
Company Background: Turtle Beach Corporation (************************ is one of the world's leading gaming accessory providers. The Company's namesake Turtle Beach brand (******************** is known for designing best-selling gaming headsets, top-rated game controllers, award-winning PC gaming peripherals, and groundbreaking gaming simulation accessories. Innovation, first-to-market features, a broad range of products for all types of gamers, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. Turtle Beach Corporation acquired Performance Designed Products (************ in 2024. Turtle Beach's shares are traded on the Nasdaq Exchange under the symbol: TBCH.
Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We're simply looking for the best person for the job, and if that's you…let's talk!
Summary: The Desktop Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests.
Duties and Responsibilities:
Assist with asset lifecycle management
Track provisioning, changes, returns, and retirements
Update and manage asset inventories
Log laptops, peripherals, licenses, and assigned users
Support application tracking efforts
Record application purpose, owner, access level, and support status
Help improve IT support visibility
Ensure support teams know what assets and applications are in use
Participate in audits and reviews
Validate inventory data against actual usage and assignments
Performs other duties as assigned
Education/Experience/Skills:
Interpersonal skills with a focus on rapport-building and active listening
Basic understanding of IT fundamentals
Experience with the MS Office Suite
Examples: Excel for tracking assets and applications, Word for documentation
Comfort working with structured data
Examples: entering records, checking accuracy, identifying duplicates
Clear written and verbal communication skills
Examples: gathering information from users and documenting details
Ability to follow defined processes
Examples: asset assignment steps and onboarding checklists
Disclaimer: The compensation for this role is $17.25 per hour. This is the amount that we in good faith anticipate relying on when setting wages for this position to be performed in New York.
IT Senior Support Engineer (Consultative & Technical)
Remote support technician job in Oceanside, NY
About
IT Senior Support Engineer (Consultative & Technical):
This fast-growing Managed Services Provider supports small and mid-sized businesses with modern IT support, consulting, network design, and cybersecurity services. They've built a strong reputation for exceptional service, innovative thinking, and true partnership with their clients. Internally, the culture is just as strong - collaborative, friendly, growth-minded, and rooted in accountability and continuous learning. Their focus on employee well-being and team development even earned them recognition as one of Illinois' top workplaces.
As the team expands, they're looking for IT Senior Support Engineer to join their growing operation. This is a full-time role based in the north Chicago suburbs, with the first 1-2 months onsite for onboarding before shifting into a hybrid schedule (three days onsite or at client locations, two days remote).
The Senior Support Engineer will provide hands-on support across a wide range of client environments, working tickets end-to-end - diagnosing issues, troubleshooting, resolving technical challenges, and ensuring an excellent client experience. Engineers here work from a shared queue, receive ongoing coaching, and are encouraged to grow through real-world problem-solving in a collaborative, team-first environment.
IT Senior Support Engineer (Consultative & Technical) Qualifications:
2+ years MSP experience REQUIRED
Experience with Office 365 migrations, troubleshooting and setup
Experience configuring and installing various computer and Windows servers
Experience administrating VMware preferred
Experience installing and maintaining approved security tools, and policies, and following procedures to implement
Experience supporting, configuring, maintaining, and upgrading corporate customer's networks (WatchGuard, Barracuda, Aruba)
Experience installing and integrate new server hardware and applications
Experience with Azure (Entra ID & Azure VM's)
ConnectWise experience preferred
IT Senior Support Engineer (Consultative & Technical) Benefits:
Salary $100,000-$110,000
100% Employee paid medical, dental, vision coverage
Certification Reimbursement
Professional Development Assistance
Generous PTO Plan
Emphasis on work/life balance
40% remote, 30% office in Oceanside, 30% clients in Brooklyn NY
Medical Support Specialist
Remote support technician job in Sea Cliff, NY
A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8am to 4pm
Responsibilities:
Greet and onboard new residents upon arrival at the infirmary
Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR)
Coordinate tasks related to billing and facilitate referrals through the EMR
Communicate with insurance providers to support residents' healthcare needs
Assist with prescription requests and oversee nursing schedules
Organize transportation arrangements, including those required under 29i medical transportation provisions
Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR
Support family and provider interactions, including securing consents and arranging introductory meetings
Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed
Plan and schedule medical appointments and coordinate transportation logistics
Communicate effectively with families, residents, and care teams to ensure seamless delivery of care
Generate reports as needed for resident care and operational requirements
Perform other duties, as needed
Qualifications:
Demonstrated commitment to Trauma-informed, Person-centered Care principles
Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs
Proficiency in digital tools, including the Microsoft Office suite and EMR systems
Dedication to anti-racist principles and fostering diversity, equity, and inclusion
Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations
Desired Skills:
Associate's and/or Bachelor's Degree
MSP L2+ Help Desk Support/Field Service - IT Technician
Remote support technician job in Ronkonkoma, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
We are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.
*This is not an entry level position. You must have real experience and will be expected to be productive from the beginning.
Duties and Responsibilities (not comprehensive of all tasks)
Diagnose and resolve IT related hardware, software, and network issues
Configuration and installation of new IT equipment at client locations
Installation, setup, and support of VoIP systems
Configure user accounts in Active Directory, O365 and other applications
Track customer issues and resolutions in our ticketing system
Proactively monitor, manage, and support client networks
Perform software and hardware updates and maintenance
Investigate security breaches and vulnerabilities
Collaborate with other team members to solve complex issues
Recommend hardware and software improvements to clients
Monitor data backups and perform file restorations or disaster recovery
Rebuild/re-image computers and transferring/saving user profiles and data
Resolve virus and malware issues
VPN setup and troubleshooting
Backup/Restoration and Disaster Recovery
Requirements and Qualifications
At least 2 yrs. experience in an IT support related position
ConnectWise and MSP experience +++
Cisco and Meraki experience +++
Thorough knowledge of Windows 10 and Mac OS X
Cybersecurity experience or certification a plus, but not required.
Familiarity with mobile devices such as iPhones, iPads, Android, etc.
Prior knowledge of service ticketing systems
Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points
Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
Professional attitude and appearance
Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations
Availability during weekday business hours and a rotating on-call schedule, if needed
Must have a reliable vehicle and be available to travel within an assigned geographical region
Desired Qualities and Skills
Strong troubleshooting and critical thinking skills
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Self-motivated with the ability to work in a fast-paced environment
Why work here
We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.
IT technician
Remote support technician job in Riverhead, NY
Must have at least one year experience working on copiers or computers, managing an IT environment or Network installation.
Required qualifications:
Legally authorized to work in the United States
18 years or older
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Remote support technician job in Brookhaven, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
B-Level Technician
Remote support technician job in Mount Vernon, NY
About the Lighthouse
Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism.
Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication.
We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive.
Job Description
Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst.
As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life.
Responsibilities
Your responsibilities as a Behavior Technician at Lighthouse will include the following:
Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA).
Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs.
Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment.
Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being.
Conduct assessments, collect data, and track progress to ensure effective treatment outcomes.
Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary.
Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting.
Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection.
Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy.
Ideal Candidate
If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families.
Our ideal candidate is someone who:
Is passionate about working with children on the autism spectrum and individuals with special needs.
Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families.
Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team.
Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation.
Can adapt to the individual needs of each client and implement appropriate strategies to support their progress.
Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload.
Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills.
Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules.
Requirements
Candidates must have a high school diploma or equivalent
Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required.
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Compensation details: 22-25 Hourly Wage
PI01e01a694ad2-31181-37697885
IT - 1311
Remote support technician job in White Plains, NY
Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On
We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems.
SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc.
COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas.
Job Functions & Responsibilities:
Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems
Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems
Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori
Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system
Apply Support Package Stack using SUM across the SAP landscapes
Assist in SAP user security role design and access setup
Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure
Perform System / Client Copies of non-production environments with production data
Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0.
Configure SAML for Single Sign on between SAP Fiori / SAP ERP system.
Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices
Perform Oracle Upgrades of SAP system databases.
Skills:
Perform all system upgrades, patching, and address vulnerabilities
SAP Business Warehouse system Upgrade from 740 to 750
SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration.
Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout.
Configure and rollout SAP SSO 3.0.
Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations.
Experience with System Refresh / Client Copies.
Experience with Oracle Upgrades on SAP Databases.
Strong communication, presentation and organizational skills.
Excellent analytical and problem-solving abilities.
Education & Certifications:
Bachelor's degree in IT.
Informational Technology Position
Remote support technician job in Fairfield, CT
CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community.
Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API.
Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them.
Essential Job Functions:
* Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards
* Analyze technology workflows to identify efficiency improvements and integration opportunities
* Manage External DNS Zones, IP reputation, and usage reporting
* Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors)
* Document code, processes, workflows, and configurations
* Support content creation, publishing, and version control for departments and schools
* Perform other duties and special projects as assigned
WORK PERIOD:
* 12 Months/248 days
SALARY INFO & BENEFITS:
* $100,000- $120,000- Commensurate with experience
* Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass
Technical Support Engineer
Remote support technician job in Valley Stream, NY
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $25.25/Hour