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Residential manager vs service program manager

The differences between residential managers and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a residential manager and a service program manager. Additionally, a service program manager has an average salary of $78,256, which is higher than the $39,112 average annual salary of a residential manager.

The top three skills for a residential manager include developmental disabilities, oversight and incident reports. The most important skills for a service program manager are project management, program management, and veterans.

Residential manager vs service program manager overview

Residential ManagerService Program Manager
Yearly salary$39,112$78,256
Hourly rate$18.80$37.62
Growth rate12%12%
Number of jobs11,464116,114
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 66%
Average age4545
Years of experience66

What does a residential manager do?

A residential manager coordinates and oversees all activities that happen in a residential building. They work with their employers to market their apartments and ensure all the occupants qualify to be in the building. They are often the face of the building and also manage the financials of the residential building. Their duties and responsibilities include marketing the building, encouraging tenants, and keeping financial records of all property operations.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Residential manager vs service program manager salary

Residential managers and service program managers have different pay scales, as shown below.

Residential ManagerService Program Manager
Average salary$39,112$78,256
Salary rangeBetween $29,000 And $52,000Between $50,000 And $121,000
Highest paying CityLos Angeles, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyThe Kennedy Center Inc.Meta
Best paying industryGovernmentTechnology

Differences between residential manager and service program manager education

There are a few differences between a residential manager and a service program manager in terms of educational background:

Residential ManagerService Program Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 66%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Residential manager vs service program manager demographics

Here are the differences between residential managers' and service program managers' demographics:

Residential ManagerService Program Manager
Average age4545
Gender ratioMale, 33.7% Female, 66.3%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.7% Asian, 5.2% White, 62.0% American Indian and Alaska Native, 0.9%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage14%14%

Differences between residential manager and service program manager duties and responsibilities

Residential manager example responsibilities.

  • Participate in all IHP/IPP meetings; ensure group home staff helps residents achieve IHP goals and continually monitor progress make.
  • Manage daily operation of residential group home and over see staff, client programming, activities, and residential ADL's.
  • Manage a residential facility for adolescents with severe autism and psychiatric conditions.
  • Facilitate weekly/biweekly meetings with house coordinators, community agencies to provide services.
  • Help integrate the behavior modification milieu with DBT.
  • Develop and implement learning programs for residents with autism, schizophrenia, and other mental disabilities.
  • Show more

Service program manager example responsibilities.

  • Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
  • Manage logistics and support multiple events and programs simultaneously.
  • Initiate and manage a volunteer corps which reduce payroll significantly.
  • Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
  • Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
  • Develop and maintain an active social media presence on facebook and youtube.
  • Show more

Residential manager vs service program manager skills

Common residential manager skills
  • Developmental Disabilities, 12%
  • Oversight, 7%
  • Incident Reports, 5%
  • Foster Care, 5%
  • Autism, 5%
  • Adaptive, 4%
Common service program manager skills
  • Project Management, 10%
  • Program Management, 8%
  • Veterans, 7%
  • Customer Service, 6%
  • Oversight, 5%
  • Patients, 4%

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