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The differences between resolution specialists and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a resolution specialist and a certified medical technician. Additionally, a resolution specialist has an average salary of $38,984, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a resolution specialist include patients, phone calls and appeals. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Resolution Specialist | Certified Medical Technician | |
| Yearly salary | $38,984 | $38,859 |
| Hourly rate | $18.74 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 152,590 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 28% |
| Average age | 40 | 44 |
| Years of experience | 12 | 12 |
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Resolution specialists and certified medical technicians have different pay scales, as shown below.
| Resolution Specialist | Certified Medical Technician | |
| Average salary | $38,984 | $38,859 |
| Salary range | Between $26,000 And $57,000 | Between $28,000 And $53,000 |
| Highest paying City | Ewing, NJ | Denton, TX |
| Highest paying state | Connecticut | Alaska |
| Best paying company | IBM | Favorite Healthcare Staffing |
| Best paying industry | Finance | Health Care |
There are a few differences between a resolution specialist and a certified medical technician in terms of educational background:
| Resolution Specialist | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between resolution specialists' and certified medical technicians' demographics:
| Resolution Specialist | Certified Medical Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 36.8% Female, 63.2% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |