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The role of a Service Support Supervisor is crucial in various industries, overseeing operations and ensuring customer satisfaction. As of October 2025, the average salary for this position is $56,433 annually. Experience significantly influences earnings; entry-level supervisors can expect lower salaries, while those with more years in the field often earn significantly more.
Geographic location plays a key role in salary differences. For instance, states like California and New York typically offer higher compensation due to the cost of living and demand for skilled professionals. The highest-paying cities include major metropolitan areas, where job competition is robust.
Service Support Supervisors can also explore advancement opportunities, potentially increasing their earnings through promotions to roles such as Operations Manager or Regional Supervisor. Additional certifications and experience can further enhance salary prospects.
For those considering a career as a Service Support Supervisor, being informed about salary trends and opportunities can guide your career decisions effectively.
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| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level service support supervisor | $41,100 | $19.76 |
| Mid-level service support supervisor | $47,400 | $22.78 |
| Senior-level service support supervisor | $68,700 | $33.03 |
The average service support supervisor salary in Massachusetts, Washington, and New Jersey are the highest in the U.S. The lowest average service support supervisor salary states are Kentucky, Wyoming, and Montana.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $78,782 | $37.88 |
| 2 | Rhode Island | $72,787 | $34.99 |
| 3 | New Hampshire | $72,155 | $34.69 |
| 4 | New York | $73,017 | $35.10 |
| 5 | Nevada | $63,126 | $30.35 |
| 6 | Massachusetts | $81,500 | $39.18 |
| 7 | Pennsylvania | $67,452 | $32.43 |
| 8 | Connecticut | $66,771 | $32.10 |
| 9 | Kansas | $59,245 | $28.48 |
| 10 | Delaware | $73,273 | $35.23 |
| 11 | California | $66,186 | $31.82 |
| 12 | Arizona | $66,006 | $31.73 |
| 13 | Minnesota | $68,777 | $33.07 |
| 14 | New Jersey | $73,462 | $35.32 |
| 15 | Wisconsin | $59,759 | $28.73 |
| 16 | District of Columbia | $69,310 | $33.32 |
| 17 | Illinois | $60,780 | $29.22 |
| 18 | Ohio | $57,377 | $27.59 |
| 19 | South Dakota | $55,160 | $26.52 |
| 20 | Utah | $57,835 | $27.81 |
| 21 | Michigan | $53,147 | $25.55 |
| 22 | Virginia | $62,887 | $30.23 |
| 23 | New Mexico | $53,613 | $25.78 |
| 24 | Vermont | $61,176 | $29.41 |
| 25 | Missouri | $53,202 | $25.58 |
| 26 | North Carolina | $54,890 | $26.39 |
| 27 | Maryland | $62,137 | $29.87 |
| 28 | Oregon | $59,370 | $28.54 |
| 29 | Iowa | $52,676 | $25.32 |
| 30 | Colorado | $57,592 | $27.69 |
| 31 | Indiana | $54,707 | $26.30 |
| 32 | Alabama | $50,522 | $24.29 |
| 33 | Maine | $53,488 | $25.72 |
| 34 | Oklahoma | $50,489 | $24.27 |
| 35 | North Dakota | $55,146 | $26.51 |
| 36 | Georgia | $53,391 | $25.67 |
| 37 | Kentucky | $46,399 | $22.31 |
| 38 | Louisiana | $49,209 | $23.66 |
| 39 | Texas | $50,711 | $24.38 |
| 40 | Arkansas | $46,443 | $22.33 |
| 41 | Hawaii | $51,694 | $24.85 |
| 42 | Florida | $50,615 | $24.33 |
| 43 | Alaska | $52,435 | $25.21 |
| 44 | West Virginia | $47,520 | $22.85 |
| 45 | South Carolina | $41,780 | $20.09 |
| 46 | Mississippi | $42,109 | $20.24 |
| 47 | Idaho | $50,769 | $24.41 |
| 48 | Nebraska | $50,475 | $24.27 |
| 49 | Tennessee | $41,439 | $19.92 |
| 50 | Wyoming | $45,423 | $21.84 |
| 51 | Montana | $43,579 | $20.95 |
The highest-paying cities for service support supervisors are Lowell, MA, San Mateo, CA, and Henrietta, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lowell, MA | $80,699 | $38.80 |
| 2 | San Mateo, CA | $71,610 | $34.43 |
| 3 | Henrietta, NY | $70,283 | $33.79 |
| 4 | Washington, DC | $69,361 | $33.35 |
| 5 | Saint Cloud, MN | $68,139 | $32.76 |
| 6 | Abington, PA | $68,035 | $32.71 |
| 7 | Phoenix, AZ | $66,337 | $31.89 |
| 8 | Las Vegas, NV | $62,797 | $30.19 |
| 9 | Richmond, VA | $62,599 | $30.10 |
| 10 | Baltimore, MD | $62,434 | $30.02 |
| 11 | Chicago, IL | $61,379 | $29.51 |
| 12 | Canton, OH | $60,080 | $28.88 |
| 13 | Bend, OR | $59,488 | $28.60 |
| 14 | Colorado Springs, CO | $58,278 | $28.02 |
| 15 | Farmington, NM | $55,787 | $26.82 |
| 16 | Burlington, NC | $55,733 | $26.79 |
| 17 | Carmel, IN | $54,669 | $26.28 |
| 18 | Saint Charles, MO | $53,481 | $25.71 |
| 19 | Atlanta, GA | $53,423 | $25.68 |
| 20 | Austin, TX | $50,718 | $24.38 |
A service support supervisor's salary ranges from $37,000 a year at the 10th percentile to $85,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $85,000 | $7,083 | $41 |
| 75th Percentile | $70,000 | $5,833 | $34 |
| Average | $56,433 | $4,703 | $27 |
| 25th Percentile | $45,000 | $3,750 | $22 |
| 10th Percentile | $37,000 | $3,083 | $18 |
The highest paying types of service support supervisors are support manager, support lead, and service lead.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Lead | $83,844 | $6,987 | $40.31 | 52,336 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Support Manager | $90,297 | $7,525 | $43.41 | 172,628 |
| Service Manager | $74,009 | $6,167 | $35.58 | 341,785 |
| Team Leader/Supervisor | $50,841 | $4,237 | $24.44 | 96,069 |
| Contact Center Supervisor | $42,217 | $3,518 | $20.30 | 76,165 |
Top companies hiring service support supervisors now:
Service support supervisor salaries at Expedia Group and JPMorgan Chase & Co. are the highest-paying according to our most recent salary estimates. In addition, the average service support supervisor salary at companies like TD Bank and Johnson & Johnson are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Expedia Group | $103,231 | $49.63 |
| 2 | JPMorgan Chase & Co. | $101,856 | $48.97 |
| 3 | TD Bank | $86,965 | $41.81 |
| 4 | Johnson & Johnson | $84,145 | $40.45 |
| 5 | Mutual of Omaha | $78,800 | $37.88 |
| 6 | FleetCor Technologies | $75,067 | $36.09 |
| 7 | Internal Revenue Service | $70,490 | $33.89 |
| 8 | City of Richmond | $69,294 | $33.31 |
| 9 | CNO Financial Group | $69,166 | $33.25 |
| 10 | Randolph Health | $68,958 | $33.15 |
| 11 | TDS | $67,285 | $32.35 |
| 12 | General Atomics | $66,447 | $31.95 |
| 13 | Baptist Health Home Care | $65,851 | $31.66 |
| 14 | Baptist Health | $65,718 | $31.60 |
| 15 | Laboratory Corporation of America Holdings | $64,326 | $30.93 |
| 16 | Interim HealthCare | $62,913 | $30.25 |
| 17 | St. Charles Health System | $62,297 | $29.95 |
| 18 | Graybar | $60,495 | $29.08 |
| 19 | Kiewit | $60,246 | $28.96 |
| 20 | Acadia Healthcare | $58,534 | $28.14 |
The average service support supervisor salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Government | $68,216 | $32.80 |
| 2 | Technology | $63,355 | $30.46 |
| 3 | Health Care | $58,254 | $28.01 |
| 4 | Hospitality | $39,644 | $19.06 |
The average service support supervisor salary has risen by $9,308 over the last ten years. In 2014, the average service support supervisor earned $47,125 annually, but today, they earn $56,433 a year. That works out to a 8% change in pay for service support supervisors over the last decade.
Compare service support supervisor salaries for cities or states with the national average over time.
Compare service support supervisor salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $56,400 | $27.13 | +3.1% |
| 2024 | $54,700 | $26.28 | +1.4% |
| 2023 | $53,900 | $25.91 | +1.3% |
| 2022 | $53,200 | $25.56 | +1.3% |
| 2021 | $52,500 | $25.22 | +3.1% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Acentra Health | Supervisor of Clinical Support Services and Quality | Kane, IL | 06/26/2025 | $54,656 |
| Aurora Health Care | Supervisor Lab Support Services, ST. Luke's Third Shift | Cole, OK | 06/24/2025 | $62,923 |
| Depaul Community Resources | Support Services Supervisor | Roanoke, VA | 06/22/2025 | $51,382 |
| THS | Support Services Community Relations Monitor | Everett, WA | 06/13/2025 | $48,001 |
| Brightpoint | Family Support Services Supervisor | Bloomington, IL | 06/11/2025 | $49,000 |
| Interim Healthcare | Support Care Supervisor | Personal Care and Support Services | Pueblo, CO | 06/09/2025 | $35,479 |
| HCA | Support Services Supervisor | Englewood, CO | 05/27/2025 | $77,106 |
| Insurance Company of The West | Claims Support Services Supervisor | San Diego, CA | 05/25/2025 | $68,481 |
| 00 RHA Health Services | Direct Support Supervisor/Pahrtners Deaf Services | Kane, PA | 05/22/2025 | $45,914 |
| State of Hawai'i | Self-Sufficiency & Support Services Supervisor II-Oahu | Hawaii | 05/18/2025 | $71,016 |
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