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Sales associate and customer service jobs in Wayne, MI - 3,338 jobs

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  • Resorts Contact Center Agent

    Cedar Point 3.9company rating

    Sales associate and customer service job in Toledo, OH

    $14.25/hour. Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm. The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles. Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner. Ensure guest information is entered accurately. Enter and maintain credit card details in a secure and confidential process. Make people happy by providing memorable service that builds long-lasting relationships. Identify the needs of the guest, clarify information, and provide solutions to their problems. Maintain a positive and approachable attitude that fosters a welcoming environment for everyone. Some of our amazing perks and benefits: Fosters a healthy work-life balance Complimentary tickets for friends and family Office incentives Discounts on park food and merchandise Discounts on local businesses and attractions Employee events and gatherings Paid training and free uniforms provided Responsibilities: Make our guests happy by delivering memorable experiences and helping them create lifelong memories. Gain skills, knowledge and experience that will benefit your future. Qualifications: Ability to provide exceptional customer service with a passion to help guests from all over the world. Excellent communication and active listening skills. Must be able to multi-task and work in a loud, fast-paced environment. Self-starter and ability to work efficiently with minimal supervision. Must maintain professionalism and confidentiality. Open availability to include working weekends, nights, and holidays. Must have computer literacy and ability to type a minimum of 25 wpm. Experience with general office environment. Must be 18+ years of age. Preferred experience in a resort, call center or an attraction setting. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $14.3 hourly Auto-Apply 20h ago
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  • Customer Service Representative

    Jomar Valve

    Sales associate and customer service job in Warren, MI

    *ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE** Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems. Responsibilities: Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction Manage time effectively, meet performance goals, and work cooperatively with other members of the team Accurately process customer transactions such as orders, quotes, etc. Determine customer needs and expectations in order to recommend specific products and solutions Provide accurate information regarding availability of in-stock items Outbound sales calls to maintain ongoing customer relations and obtain new customer sales Follow company policies and procedures Present a professional image at all times to customers and during scheduled shift Perform other duties as and when required Job Requirements: Bachelor's Degree in job related field preferred A minimum of 1-3 years experience in Customer Service and Sales Technical sales a plus Attention to detail and accuracy Outstanding interpersonal skills Good organizational skills Team Player Customer focused Computer efficient Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
    $27k-36k yearly est. 2d ago
  • Team Lead - Customer Service

    Walker Healthforce

    Sales associate and customer service job in Detroit, MI

    Team Lead | Hybrid | Detroit, MI | Contract to Hire Walker Healthforce is seeking a Team Lead with 3 years of experience in Detroit, MI. This is a 12- month contract to hire opportunity. CORE REQUIREMENTS: Three (3) years of customer service experience or contact center experience Two (2) years of demonstrated leadership ability Demonstrated leadership ability - 2yrs exp. min. with supervising, coordinating, directing, training, and monitoring staff activities Strong communication/ presentation skills, decision making, organizational, time management, change management, conflict resolution skills and analytical skills Experience monitoring and analyzing proficiency and quality data and efforts of employees. Bachelor's Degree required (need at least a minimum of 60 college credits) JOB RESPONSIBILITIES: Planning, coordinating, and supervising all administrative, operative and employee functions within assigned areas(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives. Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure efficient and qualitative operation through effective planning, leading, controlling and organizing. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries. Monitor and analyze proficiency and quality efforts subordinate personnel. WHAT WE OFFER: Competitive compensation package Weekly pay via Direct Deposit Medical, Dental & Vision available 401k options WHY WORK WITH WALKER? Access to our top ranked team of recruiting and placement specialists Continuous, one-on-one support from a dedicated engagement manager Professional resume development and interview preparation Contact our Recruiting Team today to experience the Walker Healthforce difference! ABOUT US: Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we're custom not commodity and we've been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today! We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
    $32k-44k yearly est. 2d ago
  • Sales Associate, Somerset

    Veronica Beard 3.9company rating

    Sales associate and customer service job in Troy, MI

    The Sales Associate is responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style. Responsibilities: SALES GENERATION: Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need Greets and offers all customers exceptional service Reacts and follows through to customers' needs Achieves selling standards and goals on a consistent basis Provided merchandise information and current fashion tips to increase sales and customer satisfaction Represents the fashion and style of Veronica Beard Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis MERCHANDISING/HOUSEKEEPING: Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution Returns merchandise from fitting room to selling floor Assists in maintaining cleanliness of store and backroom Process merchandise shipments, as needed Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times MISCELLANEOUS: Understands and follows all company policies and procedures Adheres to company guidelines of dependability, including attendance and requirements Attends Store Meetings Performs other duties as assigned by store management OTHER SKILLS and ABILITIES: Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures PHYSICAL DEMANDS: Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds Reaching above or below shoulder level FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Comfortable with being on camera for social media purposes (both stills and video) WORK ENVIRONMENT: Maintains a friendly, positive and professional behavior/conduct at all times Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals Requirements: Minimum of 1 year retail service and selling experience Ability to work flexible schedule including nights and weekends High School education or equivalent Basic math skills for purchase, payment transactions and bank deposits At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $26k-34k yearly est. 4d ago
  • Customer Service Representative

    RMR Solutions LLC 3.9company rating

    Sales associate and customer service job in Howell, MI

    RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!
    $28k-35k yearly est. 1d ago
  • Customer Service Representative

    Activate Inc. 4.7company rating

    Sales associate and customer service job in Ferndale, MI

    Activate is seeking a detail-oriented and experienced Customer Service Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process. This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs. Key ResponsibilitiesCustomer Support Provide professional, friendly customer support via phone and live chat during business hours. Assist customers in navigating the private website and completing their gift selection. Follow all client-specific service guidelines and brand standards. Order & Data Management Update and maintain customer information within an internal dashboard. Track gift selections, shipments, and delivery status using ShipStation. Accurately document all customer interactions, questions, and resolutions. Inventory Management Monitor available inventory levels. Identify discrepancies or low-inventory notifications and escalate when appropriate. Program Support Manage fluctuating call and chat volumes during peak and slow periods. Support program accuracy and customer satisfaction by following detailed procedures consistently. Required Qualifications Previous customer service experience is required (phone and/or live chat). Experience using dashboards, order management systems, or similar platforms. Strong data entry skills and attention to detail. Excellent written and verbal communication. High reliability and consistency in meeting scheduled hours. Ability to follow defined procedures and maintain accuracy under varying activity levels. Tools & Systems Internal client dashboard (customer data & inventory management) Phone and live chat support system ShipStation for shipment and fulfillment tracking Standard computer workstation Work Environment Computer-based role with alternating periods of high and low activity. In-office position during all scheduled hours. Employment Term Training begins the third week of January. Program launches February 1. Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
    $26k-33k yearly est. 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Sales associate and customer service job in Lincoln Park, MI

    The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14.3-15 hourly 3d ago
  • Sales Associate Novi, MI (Part-time)

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Novi, MI

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $12.50 For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $21k-29k yearly est. 1d ago
  • Team Member: Service Champion Taco Bell

    Mariane 3.9company rating

    Sales associate and customer service job in Washington, MI

    At Taco Bell, We're hungry for Más . Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on… Do YOU go out of your way to make someone smile? When YOU say, “Thank You”, do you mean it? Do YOU believe that everything is possible? Are YOU a foodie? Do YOU take your work seriously, but not yourself? If YES, YOU have a career at Taco Bell! Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career. Apply for whatever reason guides you, stay for the work family you find! At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state. Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU Paid Vacation & Sick Time for All Health Insurance Packages - Medical/Vision/Dental 401K with Employer Match $$$ Daily Pay Subscriber Tuition Scholarships and Grants available Flexible Schedules - We can work around you! Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred FREE meals every day you work Recognition & Incentive Programs Paid Training including your orientation Semi-annual Reviews with Raise Potential Education assistance FREE GED programs Short-term disability & Life insurance RSDS Discount Program - Cell Plans, Vacations, Apparel, and more Fundraisers and volunteer programs Enjoying the people! Providing friendly and accurate service to all customers as well as your teammates and managers. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers. You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment. Team member behaviors include: Being friendly and helpful to customers and co-workers Meeting customer needs and taking steps to solve issues Working well with teammates, and accepting coaching from managers Having a clean and tidy appearance and work habits Communicating with everyone in a friendly manner
    $21k-28k yearly est. 10d ago
  • Tariff and Customs Support Consultant

    Ambe Engineering

    Sales associate and customer service job in Detroit, MI

    Responsible for providing tariff classification support, coordinating logistics activities, and ensuring EXIM compliance for shipments across the United States, Mexico, and Canada. Supports cross -border operations, documentation accuracy, and communication with customs brokers and logistics partners. Key Responsibilities Classify products using HTSUS (US), HS (Canada), and HTS/TIGIE (Mexico). Support USMCA documentation and verify rules of origin. Coordinate cross -border logistics with freight forwarders, carriers, and customs brokers. Prepare/review import & export documents (Commercial Invoice, Packing List, BL/AWB, USMCA Certificate). Ensure compliance with CBP, CBSA, and Mexican Customs (SAT) regulations. Track shipments and provide timely updates to internal stakeholders. Assist in duty calculations and basic landed -cost analysis. Maintain tariff, logistics, and compliance records for audits. Requirements Bachelor's degree in Supply Chain, International Business, or related field. Knowledge of tariff classification, EXIM procedures, and North American customs processes. Familiarity with cross -border trade (US-Mexico-Canada). Good communication, documentation, and analytical skills. Experience with ERP systems and MS Excel.
    $50k-85k yearly est. 2d ago
  • Customer Service at PETS 'N' THINGS

    PETS 'n' Things

    Sales associate and customer service job in Saline, MI

    Job Description Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Provide daily care to the animals Qualifications Friendly attitude when dealing with guests and co-workers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Dog, cat, & exotic pet experience preferred, but not required We are looking forward to receiving your application! Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $39k-79k yearly est. 29d ago
  • Loan Sales Specialist

    Onemain Financial 3.9company rating

    Sales associate and customer service job in Toledo, OH

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
    $40k-75k yearly est. Auto-Apply 2d ago
  • Customer Service Relations

    Financial Services of America 4.2company rating

    Sales associate and customer service job in Troy, MI

    Job Description Join the Financial Services of America Team as a Client Services Representative! Are you looking for a dynamic role where your organizational skills and leadership make a real impact? At Financial Services of America, we've been recognized as a Top Workplace for 13 consecutive years, thanks to our commitment to fostering a supportive and rewarding environment for our team members. Position: Full-time Salary: $38,480 Location: On-site - Troy, MI Why Work With Us? Health Care Reimbursement: We care about your well-being, offering reimbursement to support your health and family needs. 401(k) Retirement Plan: Secure your future with our company-sponsored retirement savings plan. Positive, Team-Oriented Culture: Join a collaborative environment that values your contributions and encourages personal and professional growth. Direct Access to Leadership: Work closely with company leadership, ensuring guidance, mentorship, and clear communication of goals. Daily Training and Development: Refine your skills with regular coaching and learning opportunities tailored to your role. About the Role: As a Client Services Representative, you'll oversee daily operations to ensure the smooth functioning of our office and team, enabling exceptional client service and efficiency. This position combines leadership, organization, and client interaction to help maintain a positive and professional environment. Your Key Responsibilities: Manage office workflows, ensuring seamless operations and supporting team efficiency. Coordinate schedules, appointments, and meetings for team members and clients. Supervise office organization, including supplies, equipment, and workspace optimization. Prepare and maintain essential client and team documents, ensuring accuracy and confidentiality. Maintain and update CRM systems, ensuring accurate client and operational records. Act as the point of contact for vendors, clients, and team members to resolve issues promptly. Facilitate onboarding and training for new hires, ensuring alignment with company standards. Support financial advisors by organizing materials and logistics for client meetings. Collaborate with leadership to identify and implement process improvements. Foster a welcoming, professional environment for both clients and team members. What We're Looking For: Proven experience in office management, customer service, or administrative roles (preferred but not required). Exceptional organizational and multitasking abilities with attention to detail. Strong interpersonal and communication skills with a professional demeanor. Proficiency in Microsoft Office Suite and CRM systems. Self-motivated with the ability to lead and inspire a team. A proactive approach to problem-solving and process improvement. Our Core Values: We are guided by principles that define our approach to client and team success: World Class: Delivering extraordinary service and exceeding client expectations. Dedicated: Supporting your goals, career, and family. One Team, One Goal: Working together for the success of our clients and the company. Driven: Committed to continuous improvement and initiative. Great Attitude: Loving what you do and embracing growth and change. Why This Role Matters: As a Client Services Representative, you are the backbone of our team operations, ensuring everything runs smoothly for clients and staff alike. Your leadership and organizational skills will directly contribute to the success of our company and the satisfaction of our clients. Ready to Lead and Inspire? If you're detail-oriented, team-focused, and eager to make a difference in a dynamic environment, apply today! Together, we'll continue to build a legacy of excellence and help clients achieve their financial goals.
    $38.5k yearly 5d ago
  • Customer Service Advisor

    Nardin Park Recovery Center

    Sales associate and customer service job in Detroit, MI

    This professional is an advocate for the consumer, offering assistance, providing information and resolving issues. The Customer Service representative acts as the face of the organization and works directly with and for the consumer to answer their questions and provide support regarding their treatment needs. This is an entry-level position that doesn't require formal education. Candidates who work well with people while employing excellent interpersonal communication skills. Our customer service representative works regular office hours, but NPRC provides around-the-clock customer support through the organizations 1-800 number. Customer service representative responds to all inquiries within 24 hours.
    $28k-35k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Sales associate and customer service job in Detroit, MI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-33k yearly est. 3d ago
  • Cookie Baker and Customer Service Afternoon Shift

    Crumbl Cookies

    Sales associate and customer service job in Fenton, MI

    This is for the afternoon shift with typical hours 12pm-6pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
    $28k-35k yearly est. 60d+ ago
  • Reservation Agent

    Sage Hospitality 3.9company rating

    Sales associate and customer service job in Detroit, MI

    Why us? Shinola Hotel is seeking a Reservation Agent to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Responds in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue goals, as established by leadership. Responsibilities Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms. Gathers needed information from customer in order to confirm reservation. Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues. Promotes the hotel and its services in order to capture customers and increase revenues. Operates reservations system by entering and accessing data in order to provide callers with accurate information. Duties will include manual and computerized skills and completion of daily checklist functions. Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing. Enters all special room requests into computer system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction. Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries. Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues. Maintains a friendly, cheerful and courteous demeanor at all times. Manages resources including franchise systems, yield systems and tracking systems. Answering all hotel calls acting as a hotel operator. Required to have flexible availability working between 7am to 11pm for either AM, MID and PM shifts on a rotation basis as needed. Qualifications Education/Formal Training High school diploma or equivalent. Experience No previous experience required. Knowledge/Skills Must have basic customer service skills and PC operation. Must be extremely adept communicator and fluent in oral and written English. Must have ability to detect and trace computer and manual errors when reviewing reservations data for report preparation. Must be able to use tact and understanding when dealing with demanding customers. Must be able to memorize facts and figures. Must be organized and display patience when handling more than one call at a time. Must be friendly, enthusiastic and helpful. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have ability to read small details on computer screen, detailed computer printouts and written communications. Must be able to use computer key board and handle written material. Must have ability to communicate and to follow written or verbal instruction. Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
    $25k-30k yearly est. Auto-Apply 7d ago
  • Sales Associate - Afternoon to Evening Hours

    Expressstop

    Sales associate and customer service job in Whitmore Lake, MI

    Are you ready to roll up your sleeves and make a real impact in the afternoons and evenings? Our second-shift Sales Associates (typically between 2 PM and Midnight) play a key role in keeping the store clean, welcoming, and running smoothly for every customer who stops in. We're looking for dependable, hard-working team members who are available during these later hours and take pride in doing the not-so-glamorous but important work - like keeping restrooms spotless, picking up trash outside, and making sure every corner of the store is safe and clean. If you're someone who's not afraid to get your hands a little dirty and enjoys helping others, this could be the right fit for you! Responsibilities What You'll Do Greet every customer with a smile and run the register with accuracy and speed Become an expert in lottery, cigarette, and alcohol sales - ensuring compliance with all age verification and legal requirements Offer friendly service and upsell customers when possible to increase sales Keep the inside and outside of the store clean and safe, including: Deep cleaning high-use restrooms Wiping down and sanitizing gas pumps (nozzles, screens, water buckets) Picking up litter and trash from the floor and lot area Taking out the trash to the dumpster in all kinds of weather Stock shelves, coolers, and displays to keep merchandise looking fresh and full Maintain a clean and organized store - sweep, mop, clean windows, and maintain entryways Willingly cross-train in other departments, including deli, as needed Follow all safety procedures and company policies Be a team player and step in to help wherever needed Perks & Benefits Free soda or coffee while working Weekly pay Flexible schedules - full-time and part-time available 401(k) Opportunities for advancement - we promote from within! Pay Rate: $15/hour Qualifications Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older. Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail. This is a 2nd shift role. Afternoon to evenings (typically between 2 PM and Midnight) Willingness: Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions Communication Skills: Ability to read, write, speak, and understand English effectively. Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication. Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs. Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check. Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome. Detail-Oriented: You notice the little things that make a big difference in a customer's experience. Reliable and Responsible: Reliable presence during the critical midday and early evening hours. Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment. Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job! Benefits: For information on benefits offered, please click on the hyperlink below. *********************************** Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify ****************************************************************************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace RequiredPreferredJob Industries Retail
    $15 hourly 10d ago
  • Inside Sales for Sign and Graphics Company

    Fastsigns 4.1company rating

    Sales associate and customer service job in Ann Arbor, MI

    Primary responsibilities: Work with customers to scope out signage projects Provide creative input to clients and recommend solutions Prepare quotes for inbound leads (phone and email) Manage signage and graphics projects from start to finish Contact existing customers to discuss upcoming projects Work hard and have fun FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. Compensation: $17.00 - $21.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-21 hourly Auto-Apply 60d+ ago
  • Part-Time Sales Associate (Allen Park, MI)

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Allen Park, MI

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $13.00 Per Hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $13 hourly 1d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Wayne, MI?

The average sales associate and customer service in Wayne, MI earns between $20,000 and $35,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Wayne, MI

$26,000

What are the biggest employers of Sales Associate And Customer Services in Wayne, MI?

The biggest employers of Sales Associate And Customer Services in Wayne, MI are:
  1. The Home Depot
  2. Farmers Insurance
  3. Global Elite Group
  4. HMG Holding Corp
  5. Fastsigns International
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