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The differences between salesforce consultants and customer relationship management consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a salesforce consultant and a customer relationship management consultant. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $97,338 average annual salary of a salesforce consultant.
The top three skills for a salesforce consultant include apex, cloud and workflow rules. The most important skills for a customer relationship management consultant are power bi, azure, and salesforce.
| Salesforce Consultant | Customer Relationship Management Consultant | |
| Yearly salary | $97,338 | $97,795 |
| Hourly rate | $46.80 | $47.02 |
| Growth rate | 9% | 9% |
| Number of jobs | 33,637 | 125,333 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 68% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
Salesforce consultants are professionals who help companies implement or enhance a popular customer relationship management platform called Salesforce. These consultants must meet with the clients to discuss options and make recommendations as well as remain in close contact until the completion of the project. They must perform the Guaranteed Asset Protection (GAP) analysis so that they can identify problems and inconsistencies with the business requirements and specifications. Salesforce consultants must also deploy workflow rules to automate the sales processes while ensuring a smooth transition between the sales and customer service teams.
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
Salesforce consultants and customer relationship management consultants have different pay scales, as shown below.
| Salesforce Consultant | Customer Relationship Management Consultant | |
| Average salary | $97,338 | $97,795 |
| Salary range | Between $75,000 And $124,000 | Between $73,000 And $131,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | CyberCoders | Square Enix |
| Best paying industry | Pharmaceutical | Retail |
There are a few differences between a salesforce consultant and a customer relationship management consultant in terms of educational background:
| Salesforce Consultant | Customer Relationship Management Consultant | |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 68% |
| Most common major | Computer Science | Business |
| Most common college | - | Stanford University |
Here are the differences between salesforce consultants' and customer relationship management consultants' demographics:
| Salesforce Consultant | Customer Relationship Management Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 67.8% Female, 32.2% | Male, 66.0% Female, 34.0% |
| Race ratio | Black or African American, 8.5% Unknown, 4.9% Hispanic or Latino, 9.6% Asian, 25.4% White, 51.4% American Indian and Alaska Native, 0.2% | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |