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The differences between sap basis consultants and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a sap basis consultant and a service administrator. Additionally, a sap basis consultant has an average salary of $94,831, which is higher than the $54,573 average annual salary of a service administrator.
The top three skills for a sap basis consultant include database, sap hana and java. The most important skills for a service administrator are customer service, patients, and data entry.
| SAP Basis Consultant | Service Administrator | |
| Yearly salary | $94,831 | $54,573 |
| Hourly rate | $45.59 | $26.24 |
| Growth rate | 5% | 5% |
| Number of jobs | 29,653 | 57,561 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
SAP basis consultants are professionals who are responsible for providing technical support on SAP basis systems. These consultants are required to design and implement solutions that are comprised of the installation and configuration of the SAP R/3 system and its components. They must maintain a complex and multiple platform SAP environments, which consists of high availability production systems that support many users worldwide. SAP basis consultants must also administer offline and online backups to ensure that all critical information is protected on a regular basis.
A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.
Sap basis consultants and service administrators have different pay scales, as shown below.
| SAP Basis Consultant | Service Administrator | |
| Average salary | $94,831 | $54,573 |
| Salary range | Between $72,000 And $124,000 | Between $33,000 And $88,000 |
| Highest paying City | Santa Clara, CA | Sunnyvale, CA |
| Highest paying state | California | California |
| Best paying company | Apple | VMware |
| Best paying industry | Energy | Finance |
There are a few differences between a sap basis consultant and a service administrator in terms of educational background:
| SAP Basis Consultant | Service Administrator | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 53% |
| Most common major | Computer Science | Business |
| Most common college | - | Stanford University |
Here are the differences between sap basis consultants' and service administrators' demographics:
| SAP Basis Consultant | Service Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 79.8% Female, 20.2% | Male, 32.4% Female, 67.6% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 14.1% White, 60.8% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |