Post job

Senior administrative technician vs lead support technician

The differences between senior administrative technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior administrative technician and a lead support technician. Additionally, a senior administrative technician has an average salary of $115,702, which is higher than the $95,420 average annual salary of a lead support technician.

The top three skills for a senior administrative technician include infrastructure, SCCM and troubleshoot. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Senior administrative technician vs lead support technician overview

Senior Administrative TechnicianLead Support Technician
Yearly salary$115,702$95,420
Hourly rate$55.63$45.88
Growth rate5%10%
Number of jobs56,951115,952
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 54%
Average age4342
Years of experience22

Senior administrative technician vs lead support technician salary

Senior administrative technicians and lead support technicians have different pay scales, as shown below.

Senior Administrative TechnicianLead Support Technician
Average salary$115,702$95,420
Salary rangeBetween $85,000 And $156,000Between $64,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateIdahoNew Jersey
Best paying companyYahooGoogle
Best paying industryPharmaceuticalTechnology

Differences between senior administrative technician and lead support technician education

There are a few differences between a senior administrative technician and a lead support technician in terms of educational background:

Senior Administrative TechnicianLead Support Technician
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 54%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior administrative technician vs lead support technician demographics

Here are the differences between senior administrative technicians' and lead support technicians' demographics:

Senior Administrative TechnicianLead Support Technician
Average age4342
Gender ratioMale, 54.5% Female, 45.5%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 64.0% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior administrative technician and lead support technician duties and responsibilities

Senior administrative technician example responsibilities.

  • Manage paper and electronic information storage and retrieval via Sharepoint.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Work closely with water technicians to troubleshoot and problem solve.
  • Work with the SharePoint farm administrators and developers to identify and troubleshoot problems in a timely manner.
  • Trouble shooting and resolving a wide variety and range of PC, hardware, software, and printer problems.
  • Handle installation and configuration of SCO Unix servers hosting refrigeration industry software.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Senior administrative technician vs lead support technician skills

Common senior administrative technician skills
  • Infrastructure, 18%
  • SCCM, 11%
  • Troubleshoot, 11%
  • SQL, 10%
  • Customer Service, 4%
  • Windows Server, 4%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

Browse computer and mathematical jobs