Senior associate jobs in Wilmington, NC

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Product Associate within the CCB Risk Third Party Services Product. In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world's most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success. Job Responsibilities: Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements. Analyze and plan for the implications of new product features on the overall product experience, ensuring alignment with strategic goals. Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs. Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery. Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline. Support execution of scrum teams through agile SDLC, including requirements, testing, and implantation. Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope. Research and analysis of capabilities in order to leverage and supplement them with new requirements. Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle Required Qualifications, Capabilities and Skills: 2-3 years of experience in Business and/or Product Analysis preferably in business/technology projects at a financial institution. Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks. Experian in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features. Developing knowledge of Data Analytics, Data literacy, and Data management practices. Developing knowledge of Cloud Based Solutions (i.e. AWS an Snowflake) Proficient in JIRA, SQL, Visio, PowerPoint, Excel Excellent relationship and communication skills, highly collaborative - can build rapport and credibility A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos” Bachelor's Degree or equivalent experience To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences and videos for diverse audiences? Then this is the role for you! As a Senior Digital Learning Video Associate, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences. You'll lead end-to-end video production-storyboarding, scripting, shooting, editing, and post-production-to create high-impact multimedia content that brings learning objectives to life. Serving as the liaison with Subject Matter Experts (SMEs), you'll capture expert insights on camera and translate them into compelling visual narratives. You will explore innovative methods to improve learning retention, leveraging your instructional design, eLearning development, and video production skills. Adhering to established procedures and design standards, you'll craft solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies-ensuring optimal performance, speed, scalability, and seamless integration of rich video assets. Job Responsibilities Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop. Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale. Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation. Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects. Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility. Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance. Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed. Required qualifications, capabilities and skills 5+ years of proven expertise in Instructional design, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training Proficiency in digital multimedia tools including Adobe Premiere Pro, Adobe After Effects, Vyond, Figma, Synthesia, Adobe Captivate, and Camtasia Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement Your resume must include a comprehensive portfolio that showcases your instructional design, video production, and development skills, featuring an original high-quality videos using Adobe Premier, Adobe After Effects and/or Vyond. Preferred qualifications, capabilities and skills Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools

SENIOR SALES ASSOCIATE Reports to: General Manager Under general supervision, Senior Retail Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient's specific illness and medical condition. Schedule: Full time including weekends Pay: $19.00/hr Major Areas of Responsibility include: * Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in the system for future reference. * Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits. * Provide Exceptional Customer Care by promoting and maintaining positive customer relations. * Respond to calls or emails from customers requesting product, training, and general information. * Management of patient records through the use of Biotrack * Maintenance and update of databases as needed. * Fulfillment of customer orders. * Responsible for the sales and promotion of all Columbia Care products. * Build and maintain a high level of integrity and trust for specific products. Minimum Qualifications (Skills, Knowledge & Abilities): * Must be at least 21 years of age * Associates or bachelor's degree preferred * 4 years of direct customer service experience required. * Retail experience preferred * Experience as a key holder/lead preferred * Experience with Point-of-Sales systems * Understanding of and experience with Windows Operating System, Microsoft Outlook. Travel %: 0 FLSA status: Non-exempt Additional Abilities Required: * While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate. * Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position. About The Cannabist Company: The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit ************************* Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine's America's Top Cannabis Industry Employers list. The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!

Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Senior C2 Instructor. Clearance: Active DoD Secret Clearance Work Schedule: Fulltime, On-site, Limited Travel Role Overview: The MISTC Site Lead / Senior C2 Instructor oversees daily site operations, personnel, and instructional execution at their assigned Marine Corps Information Systems Training Center (MISTC). Working in coordination with MISTC Headquarters, MSTP, and the MOCTT Lead, this position ensures the effective delivery of C2 training aligned with the Marine Corps Training and Education Command (TECOM) mission. One designated Site Lead serves as the MISTC Operations Officer, providing enterprise-level coordination between MISTC HQ, subordinate MISTCs, MSTP, and the MOCTT. This dual-role position manages the development and execution of the annual Training Exercise and Employment Plan (TEEP), oversees instructor manning and certification, and ensures synchronization of training resources across the MISTC enterprise. All Site Leads are responsible for maintaining instructional quality, enforcing MCISD/SATE standards, managing course schedules through MCTIMS, and ensuring compliance with TECOM and MSTP policies. They serve as the primary government liaison at each location, leading instructor teams, managing operational deliverables, and driving continuous improvement in training outcomes and readiness. General Skillset Proficiency with Microsoft Office 365 Suite (Word, Excel, PowerPoint, Outlook) Strong leadership and communication skills (written and verbal) Ability to manage teams, prioritize multiple requirements, and meet deadlines Strong critical thinking, organizational, and problem-solving abilities Skilled in briefing senior leaders and facilitating meetings across multiple echelons Ability to work collaboratively in joint, distributed training environments Specific Skillset Demonstrated expertise in Marine Corps Command and Control (C2) systems, doctrine, and TTPs Experience developing and managing Training Exercise and Employment Plans (TEEPs) Familiarity with MCISD/SATE instructional frameworks and TECOM/MSTP policy Proficiency with the Marine Corps Training Information Management System (MCTIMS) Experience coordinating training schedules, instructor certifications, and MTT deployments Proven ability to lead POI-based instruction and conduct After Instruction Reports (AIRs) and After Course Reports (ACRs) Skilled in maintaining instructor qualification records, overseeing Individual Development Plans (IDPs), and ensuring instructor certification compliance with the MISTC Academics SOP Familiarity with security clearance management (DISS/JPAS/SMO systems) and classified operations protocols Experience facilitating operational synchronization meetings and producing Letters of Instruction (LOIs), AARs, and other deliverables per MSTP standards Requirements Education & Certifications Bachelor's degree preferred (Education, Management, or related field) Graduate of a Military Formal Instructor Development Course (required) Certification in MCISD/SATE processes preferred Experience Requirements 10 + years of progressive experience in Marine Corps C2 training, operations, or instructional management Prior experience leading or managing training detachments, formal schools, or similar USMC programs Demonstrated ability to coordinate across TECOM, MSTP, FMF, and MARFORRES training environments Role Integration The MISTC Site Lead / Senior C2 Instructor serves as the cornerstone for local MISTC operations, managing instructor teams, synchronizing training delivery, and maintaining full accountability for site performance. Each Site Lead represents the organization in coordination meetings, including MSTP Operations Synch, TEEP Conferences, and MARFOR TEEP Synchronization Sessions. Site Leads collaborate with the Curriculum Development Team and Faculty Development Lead to certify instructors, oversee IDP execution, and ensure continuous professional development. They ensure compliance with ISO-certified quality processes and monitor training metrics through AIRs, ACRs, and student critiques to identify and implement improvements. The designated MISTC Operations Officer (dual-role Site Lead) provides enterprise-wide leadership and ensures standardization across all five MISTC locations, managing cross-site resource allocation, instructor manning, and reporting to the MOCTT Lead/PM. Impact The MISTC Site Lead / Senior C2 Instructor plays a critical role in ensuring standardized, high-quality C2 instruction and operational excellence across the global MISTC enterprise. Through strong leadership, doctrinal expertise, and disciplined execution, this position sustains the readiness of Marine Command and Control units worldwide, enabling mission success through superior training and continuous improvement. Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Bring your expertise to JP Morgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Strategic Analytics Associate, you'll work with the risk team to generate thoughtful analytics and recommendations to the business concerning strategy development, implementation, operational controls, and performance monitoring. Job Responsibilities: Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e.g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk Management Required Qualifications, Capabilities and Skills: BS degree and minimum 5 years Risk Management or other quantitative experience required Background in statistics, econometric, or other quantitative field required Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software Ability to query large amounts of data and transform the raw data into actionable management information Familiarity with risk analytic techniques Strong analytical and problem-solving abilities Strong written and oral communication skills Experience delivering recommendations to management Preferred Qualifications, Capabilities and Skills: MS degree and 3 years Risk Management or other quantitative experience is preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Strategy Execution and Control Associate in the Consumer Card Risk Strategies team, you support the change management lifecycle for strategy initiatives and ensure all control points are satisfied. You help us improve the end-to-end customer experience and strengthen controls around credit decisions and regulatory adherence. You will participate in projects, report findings, and coordinate responses for audits and internal reviews. This includes request submission, prioritization, control development and addressing operational readiness needs for new initiatives across the Consumer Card Risk Strategies groups. Initiatives can be inclusive of strategy updates, resolving system or strategies issues and process and control improvements. We will provide you opportunities to report on findings and to provide status updates to management. Additionally, we will provide you opportunities to coordinate information and responses related to Audit, both internal and external, as well other review oriented internal groups such as Controls Testing and Executive Office. Job Responsibilities Partner with strategy owners to ensure compliance with change management standards and documentation requirements for the intake process, strategy documentation updates, and governance package adherence Partner with strategy owners and key stakeholders to design solutions that meet the target criteria Coordinate change management for initiatives impacting multiple strategies Analyze exceptions from control reports to determine root cause and drive solution Oversee Bureau subscriber codes owned by Consumer Risk Manage Risk owned letters Manage critical issues using escalation protocols to resolve issues Package results and findings to be presented in monthly business updates Required qualifications, capabilities, and skills Bachelor's degree required Minimum 5 years' experience in the credit card industry Ability to work independently and operate with a high sense of urgency Strong problem solving and organization skills Ability to multi-task in a constantly changing environment, demonstrates a positive can - do attitude Strong PC skills including PowerPoint and Excel Excellent oral and written communication skills, including thorough documentation that ensures we are in an audit ready state at all times and aligned with controls, legal obligations, and regulatory requirements. Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams Preferred qualifications, capabilities, and skills Prefer experience in Credit Risk, Operations and/or Lending To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Senior C2 Instructor. Clearance: Active DoD Secret Clearance Work Schedule: Fulltime, On-site, Limited Travel Role Overview: The MISTC Site Lead / Senior C2 Instructor oversees daily site operations, personnel, and instructional execution at their assigned Marine Corps Information Systems Training Center (MISTC). Working in coordination with MISTC Headquarters, MSTP, and the MOCTT Lead, this position ensures the effective delivery of C2 training aligned with the Marine Corps Training and Education Command (TECOM) mission. One designated Site Lead serves as the MISTC Operations Officer, providing enterprise-level coordination between MISTC HQ, subordinate MISTCs, MSTP, and the MOCTT. This dual-role position manages the development and execution of the annual Training Exercise and Employment Plan (TEEP), oversees instructor manning and certification, and ensures synchronization of training resources across the MISTC enterprise. All Site Leads are responsible for maintaining instructional quality, enforcing MCISD/SATE standards, managing course schedules through MCTIMS, and ensuring compliance with TECOM and MSTP policies. They serve as the primary government liaison at each location, leading instructor teams, managing operational deliverables, and driving continuous improvement in training outcomes and readiness. General Skillset Proficiency with Microsoft Office 365 Suite (Word, Excel, PowerPoint, Outlook) Strong leadership and communication skills (written and verbal) Ability to manage teams, prioritize multiple requirements, and meet deadlines Strong critical thinking, organizational, and problem-solving abilities Skilled in briefing senior leaders and facilitating meetings across multiple echelons Ability to work collaboratively in joint, distributed training environments Specific Skillset Demonstrated expertise in Marine Corps Command and Control (C2) systems, doctrine, and TTPs Experience developing and managing Training Exercise and Employment Plans (TEEPs) Familiarity with MCISD/SATE instructional frameworks and TECOM/MSTP policy Proficiency with the Marine Corps Training Information Management System (MCTIMS) Experience coordinating training schedules, instructor certifications, and MTT deployments Proven ability to lead POI-based instruction and conduct After Instruction Reports (AIRs) and After Course Reports (ACRs) Skilled in maintaining instructor qualification records, overseeing Individual Development Plans (IDPs), and ensuring instructor certification compliance with the MISTC Academics SOP Familiarity with security clearance management (DISS/JPAS/SMO systems) and classified operations protocols Experience facilitating operational synchronization meetings and producing Letters of Instruction (LOIs), AARs, and other deliverables per MSTP standards Requirements Education & Certifications Bachelor's degree preferred (Education, Management, or related field) Graduate of a Military Formal Instructor Development Course (required) Certification in MCISD/SATE processes preferred Experience Requirements 10 + years of progressive experience in Marine Corps C2 training, operations, or instructional management Prior experience leading or managing training detachments, formal schools, or similar USMC programs Demonstrated ability to coordinate across TECOM, MSTP, FMF, and MARFORRES training environments Role Integration The MISTC Site Lead / Senior C2 Instructor serves as the cornerstone for local MISTC operations, managing instructor teams, synchronizing training delivery, and maintaining full accountability for site performance. Each Site Lead represents the organization in coordination meetings, including MSTP Operations Synch, TEEP Conferences, and MARFOR TEEP Synchronization Sessions. Site Leads collaborate with the Curriculum Development Team and Faculty Development Lead to certify instructors, oversee IDP execution, and ensure continuous professional development. They ensure compliance with ISO-certified quality processes and monitor training metrics through AIRs, ACRs, and student critiques to identify and implement improvements. The designated MISTC Operations Officer (dual-role Site Lead) provides enterprise-wide leadership and ensures standardization across all five MISTC locations, managing cross-site resource allocation, instructor manning, and reporting to the MOCTT Lead/PM. Impact The MISTC Site Lead / Senior C2 Instructor plays a critical role in ensuring standardized, high-quality C2 instruction and operational excellence across the global MISTC enterprise. Through strong leadership, doctrinal expertise, and disciplined execution, this position sustains the readiness of Marine Command and Control units worldwide, enabling mission success through superior training and continuous improvement. Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

You will have the opportunity to help drive key business decisions and act as the subject matter expert on supporting Card pricing strategies. As a Senior Associate in Quant Analytics within the Card Finance Analytics team, you will be responsible for analytics of Card pricing strategies, tracking performance and profitability to drive future pricing strategies and business growth. You will develop an expertise of the Card P&L, develop and enhance pricing forecast mechanisms, and build up the performance tracking process. Job Responsibilities: Perform detailed quantitative analysis and design analytical framework utilizing SAS/SQL programming and Alteryx/Tableau to predict profitability of pricing initiatives Create and maintain detailed financial models and P&Ls to predict and track the benefits of pricing actions Develop financial business cases to support various initiatives Be responsible for socialization and submission of the budget and including the technology book of work Be the key point of contact for cross-functional teams including risk, pricing, and marketing Identify key areas of the business that can be improved and/or automated Develop technology tools and processes to reduce manual work and increase accuracy of forecasts and reporting Leverage quantitative analysis to provide insights and recommendations for pricing strategies Present analytics and recommendations clearly and concisely to senior management Required Qualifications, Capabilities and Skills: Bachelor's degree in Finance, Accounting, Economics or other related area required 4+ years of experience in an analytical / finance related role Proficient in building P&L and financial modeling concepts (NPV, ROI, etc) Proficiency in Microsoft Office (especially Excel and PowerPoint) SAS/SQL experience - adept at working with granular data-tables to draw out customer/segment level profitability Experience in forecasting, budgeting Strong quantitative, critical thinking and analytic skills Excellent communication (verbal and written) skills Superior organizational and process skills, attention to detail Capable of working in a dynamic, matrixed environment and managing multiple responsibilities with tight timelines Preferred Qualifications, Capabilities and Skills: Card pricing knowledge preferred Tableau/Alteryx experience preferred

Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You'll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full analytics lifecycle, from data development to delivering presentations of findings. We value inclusive, collaborative teamwork and a focus on driving business impact. You will help us turn data into actionable recommendations that matter to our customers and our business. Our projects range from trend analysis to prescriptive analytics, all centered on data mining, business judgment, and collaboration. You'll partner with Strategic and Analytics teams, leveraging advanced tools and methodologies to deliver insights. The team supports a variety of business units, providing opportunities to work on diverse and challenging projects. You'll be encouraged to stay current with the latest trends in AI and analytics, applying new techniques to enhance our capabilities. This role offers a unique opportunity to influence business decisions and customer outcomes. Job responsibilities Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets Clean, transform, and interpret trends and patterns in data Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities Prepare and deliver presentations with compelling data narratives for executive audiences Document data lineage and scope analytics projects Develop hypotheses and conduct data analysis to generate insights Collaborate with cross-functional teams to improve customer experience Present findings in regularly scheduled analytics meetings and Business Unit Reviews Required qualifications, capabilities, and skills 2+ years of related experience Bachelor's degree in a quantitative or related field Technical knowledge of data management, governance, big data platforms, and data architecture Structured thinker with effective written communication skills Ability to present fact-based recommendations clearly and concisely Superior written and oral communication skills Ability to communicate effectively with all levels of management and business partners Proactive and results-driven with a proven track record of execution Preferred qualifications, capabilities, and skills Master's degree or PhD in a relevant field Experience with advanced analytics tools and methodologies Familiarity with AI, Machine Learning, and Generative AI applications in analytics Experience delivering presentations to executive audiences Demonstrated ability to “tell a story” with data Experience working in cross-functional teams Strong business judgment and collaboration skills

Join the Digital Central Financial Planning and Analysis (FP&A) team for a dynamic role to act as the trusted advisor to the Digital Finance & Business Management team and help provide financial control, forecasting and budgeting, strategic analysis, senior management reporting and assist with process improvements & automation. As a Senior Associate in the Digital Finance and Business Management team, you will support optimizing planned spend, acting as a trusted advisor, and being responsible for identifying, escalating, and mitigating financial risks. You will also provide financial and strategic analysis, oversight and coordination of budgeting and forecasting, financial control, analysis of financial/business metrics, delivery of regular management reporting and development of new reporting capabilities. In this role, you will be the trusted advisor to the line of business Chief Financial Officers by advising on how to increase profitability and efficiencies. Job responsibilities Prepare financial budgeting, reporting, forecasting and analysis Provide efficiency reporting, analytics and strategy including, but not limited to location strategy, span of control, reporting and analytics Develop and track performance metrics, create presentations, and generally provide financial analysis on a variety of topics to senior management Provide oversight and deliver month-end results, the forecast for the remainder of the year, and the budget for future years. Perform variance analysis to understand the key drivers of the results and present commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets. Help design new reports and dashboards to efficiently deliver the financial results to senior management Enhance controls and streamlining processes, introducing automation where possible Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis Identify key business risks on the platform and drive resolution of mitigating controls Participate in collaborative initiatives with team members and global managers, coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions Communicate effectively with key business partners to understand projects and drive next steps Required qualifications, capabilities and skills Bachelor's degree in Business, Finance, Economics, or other related area 4+ years of work experience in Finance, Planning & Analysis, Business Management, Accounting/Controller, Technology or Product background Experience with strategy, creation of business cases, process improvement and automation Advanced skills in Excel and PowerPoint with the ability to build decks, present data and tell a story Inquisitive, enthusiastic and diligent, and capable of challenging peers Strong verbal and written communication skills with the ability to articulate complex issues clearly Strong presentation skills with proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders Team player with the ability to build relationships and be respected as a trusted partner for the Business, Finance, Product, Technology and FP&A Teams Highly motivated self-starter with excellent time management/prioritization skills Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely Preferred qualifications, capabilities and skills Essbase experience Alteryx experience Understanding of Technology or Product Management to facilitate and drive discussions with product owners, product managers, technology partners & finance across different lines of business Additional Information Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver. As a Senior Product Associate in Connected Commerce on the Tokenization team, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs. Job responsibilities: Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies. Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution Provide Tokenization domain knowledge to the agile development team and facilitating workshops Work closely with the analytics team to track and curate actionable reports/metrics Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories and process flows for the development team and other stakeholders Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready Required qualifications, capabilities, and skills 3+ years of experience in product management, financial services, and digital. Passion for understanding customer needs and demonstrated ability to build digital products Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design Strong understanding of product development using Agile / Scrum Bachelor's degree or equivalent work experience Preferred qualifications, capabilities, and skills Experience in online payments including wallets and digital payment journeys Knowledge of Application Programming Interfaces and engineering practices

Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. Job responsibilities Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance Stay on top of the industry trends and adopt industry best practices Drive concise and effective oral and written communications with internal and external partners at different levels Required qualifications, capabilities, and skills MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics. Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions Strong knowledge of SAS, SQL, Python and MS Office required Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions Strong process management and project management skills with the ability to drive capability development. Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality Preferred qualifications, capabilities, and skills Relevant fraud experience preferred Product management experience is a plus To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Join the Regulatory External Data Services team for a dynamic opportunity to advance your career while contributing to our mission of data excellence. As a Testing Senior Associate, you will play a crucial role in driving data quality and process optimization impacting critical bank filings. Our team values collaboration, innovation, and professional growth, providing you with the tools and support to excel. As a Senior Associate in the Regulatory External Data Services team, you will be entrusted with upholding the highest standards of data accuracy, completeness, and transparency, which is mission-critical to JPMorgan Chase External Reporting Controllers. Your role will be pivotal in executing the testing process to ensure reporting is materially accurate, complete, and timely for external data filings. You will be tasked with developing and executing the testing cases, as well as maintaining documentation and control procedures. You will ensure successful testing by collaborating closely with product owners, and technology developers, and data owners. Job responsibilities Execute end-to-end testing activities, including planning and reporting. Ensure compliance with internal policies and procedures including executing testing procedures, meticulously documenting results, drawing informed conclusions. Participate in business meetings to collaborate with business partners which includes drafting comprehensive final test summaries to ensure alignment and clarity. Utilize advanced critical thinking skills to apply substantive testing techniques and Adhere to firm standards, regulatory requirements, and industry best practices. Collaborate with product owners to support the design and effectiveness of test cases. Develop and execute robust test scripts aimed at identifying weaknesses. Document test steps and results in a comprehensive and organized manner, ensuring sufficient support and justification for testing conclusions. Maintain a high standard of documentation to facilitate transparency, traceability, and accountability. Automate testing procedures wherever possible and proactively adopt AI tools and technologies, in alignment with firm expectations for innovation and efficiency. Required qualifications, capabilities, and skills Bachelor's degree in Engineering, Business Management, Statistics, Accounting. 5+ years of experience or equivalent expertise in user acceptance testing, risk management assessment, control evaluations, or a related field. Experience with database management systems (e.g., Databricks, Snowflake, Oracle, SQL Server, etc.). Proficiency in MS (Microsoft Suite) Office such as Microsoft Word, Excel, Access, and PowerPoint. Proficiency with SQL (complex queries and working with large datasets). Demonstrated ability to analyze issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders. Ability to develop and communicate recommendations based on regulatory guidance and standards, ensuring alignment with organizational goals and compliance requirements. Organized and detail-oriented, with the ability to manage multiple priorities and deliver results in a fast-paced environment. Strong analytical and communication skills, with the ability to convey information in a clear and concise manner. Preferred qualifications, capabilities, and skills Experience within the financial services industry. A background in auditing and the ability to understand of internal controls is beneficial. Knowledge of data analytical tools such as Tableau, Alteryx or Python is a plus. Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud). Experience with Java. Additional Information Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate within the Credit Risk Collections Team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for Chase Card Services. We are looking for someone who will bring energy, curiosity, a willingness to learn, and a desire to do the right thing. This particular position will be responsible for providing oversight and integration of Strategic Co-brand Initiatives and centralized activities supporting our collections risk criteria working in close collaboration with various stakeholders within and outside card risk organization. This position offers significant cross-functional exposure, working closely with operations, product, marketing, technology, and other teams to develop collections risk criteria, integrate new processes and capabilities, ensure robust oversight and controls, monitor performance, and deliver significant value through increased collections. As part of the broader Card Collections Credit Risk Team, you will play a key role in shaping the future of our collections processes, lending products, and mitigating losses. Job Responsibilities: Develop comprehensive analytics to measure and challenge key business initiatives and recommend innovative solutions Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and various stakeholders Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings Gather requirements, map business processes, identify gaps, and track and manage key deliverables to meet challenging timelines Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk collections processes Required qualifications, capabilities, and skills: Ability to logically structure and execute analyses using strong analytic, interpretive, and problem solving skills Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions Ability to present findings to various levels of management Ability to adapt to new tools and technologies quickly, demonstrating a proactive approach to learning and applying innovative solutions A Bachelor's degree or higher in a quantitative discipline (ex: Finance, Statistics, Economics, Mathematics, Engineering, Operations Research, among others) and 3+ years of analytics experience Possess the drive to succeed, be results oriented, thrive is a fast-paced environment, have high attention to detail, and independently make decisions Previous experience with either SAS, SQL, Python, or Tableau analytic tools (other coding languages would be considered Experience with timelines, program management, and project management To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Join a team that uncovers stories in data to guide major investments and delight clients, who is curious and passionate to transform data, and impact drive business breakthroughs! As a Quant Analytics Associate, within the Voice Product Analytics team, you will use data analytics to improve customer experience, reduce operating expenses, and work on key initiatives, document data lineage, scope analyses, develop data, form hypotheses, analyze data, generate insights, and present findings. Job Responsibilities: Analyze and manage IVR/NLU performance metrics and customer feedback to identify cross-channel((calls, branch, digital, etc.) trends, issues, and improvement opportunities. Contribute to business cases, design A/B tests, identify pilot populations, and analyze program performance to inform future strategies. Collaborate with data owners to govern data generation, definition, and retention. Prioritize and manage Voice-IVR analytics tasks while independently identifying and implementing customer experience improvements. Support preparing and delivering presentations with clear insights for executives and business partners and build understanding of business drivers and data with product groups. Write and maintain code in Alteryx, SQL, Tableau, and Python and structure and execute KPIs, trend analyses, dashboards, segmentations, and optimizations to improve performance. Continuously assess the current IVR experience, identifying pain points and implementing enhancements to optimize customer satisfaction and proactively seek and evaluate new technologies, processes, and features that can further enhance the IVR system and overall customer experience. Required qualifications, capabilities, and skills: Bachelor's or Master's degree in a quantitative field (Data Science, Mathematics, Statistics, Physics, Engineering, Economics, Finance, or related); 3+ years of experience applying statistical methods to real-world problems using SQL and at least one of: Alteryx, Python, Tableau. Hands on experience with data visualization for analysis and presentation. Strong mathematical/statistical skills using Alteryx, Python, SQL, Tableau. Robust analytical skills to collect, organize, analyze, and present large amounts of information accurately. Preferred qualifications, skills and capabilities Experience with cloud services (Azure, AWS, etc.). Experience in financial services or similar industries. Strong grasp of big data disciplines, AWS, Agile (Scrum), and new technologies. Prior experience in an insights function at a financial services or consulting firm.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Risk Team, you will generate insightful analytics and provide recommendations concerning risk criteria development, implementation, operational controls, and performance monitoring. Your role will require a deep understanding of the problem universe, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. Job Responsibilities: Develop and Implement end-to-end risk criteria for approve/decline decisions in Business Card Monitor risk criteria to identify emerging trends and make changes to risk criteria in response Collaborate with various stakeholders which includes Business GMs, Operations, Tech, Credit risk team, Legal, and Compliance in driving initiatives Provide support to senior leadership by delivering actionable insights and identifying opportunities for improvement within portfolios Conduct ad hoc analytics and contribute to various projects representing Risk Management Required Qualifications, Capabilities and Skills: BS degree and minimum 5 years Risk Management or MS degree and 3 years Risk Management Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software Ability to query large amounts of data and transform the raw data into actionable management information Familiarity with risk analytic techniques Strong analytical and problem-solving abilities Strong written and oral communication skills Experience delivering recommendations to management Preferred Qualifications, Capabilities and Skills: Other quantitative experience preferred Experience in credit cards or financial services or risk management is preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Join the Chief Business Office, where you will focus on business advocacy initiatives while supporting both the Credit Card and Connected Commerce teams. This dynamic role offers broad exposure across key business areas and the opportunity to help drive strategic initiatives, operational excellence, and organizational effectiveness. As a Senior Associate in the Chief Business Office, you will be instrumental in overseeing and promoting programs that support the firm's business advocacy efforts. You will work at the intersection of consumer payments and policy, tackling some of the most important issues shaping the industry. No two days will be the same as you collaborate with expert teams to shape conversations around existing and emerging policies. This is a fast-paced, evolving environment where your strong project management and communication skills will be highly valued. Job Responsibilities: Project manage coordinated initiatives across multi-disciplinary teams. Oversee and drive reporting surrounding governance initiatives to ensure transparency and accountability across key business functions. Build relationships across teams and all levels to drive collaboration and project success. Support ad hoc projects and initiatives as needed in a dynamic, evolving environment. Execute multi-disciplinary strategic, integrated communications efforts to advance advocacy priorities. Build perspectives through research, analysis, and intuition. Required Qualifications, Capabilities, and Skills: Minimum of 3 years' experience in a fast-paced, dynamic, matrixed environment. Excellent written and verbal communication skills. Knowledge of, or passion for, consumer payments products. Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives concurrently. Self-starter who works independently and drives deliverables. Proven ability to build relationships across all levels of the organization. Results-oriented, intellectually curious, with keen attention to detail and a bias towards action. Ability to interview subject matter experts, synthesize large amounts of information, and communicate research to senior leadership in multiple formats. Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, OneDrive).

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As a Senior Product Associate within the CCB Risk Third Party Services Product. In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world's most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success. Job Responsibilities: Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements. Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals. Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs. Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery. Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline. Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation. Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope. Research and analysis of capabilities in order to leverage and supplement them with new requirements. Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle. Required Qualifications, Capabilities and Skills: 2-3 years of experience in Business and/or Product Analysis preferably in business/technology projects at a financial institution. Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks. Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features. Developing knowledge of Data Analytics, Data literacy, and Data management practices. Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake) Proficient in JIRA, SQL, Visio, PowerPoint, Excel Excellent relationship and communication skills, highly collaborative - can build rapport and credibility. A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos.” Bachelor's Degree or equivalent experience To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Join our team and make a significant impact through innovative content design, driving customer confidence and satisfaction. Shape customer experiences in Digital with your expertise in content design principles. As a Content Design Senior Associate in Digital, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality. Job Responsibilities Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives. Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience. Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement. Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively. Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences. Manage stakeholder reviews, including legal; articulate content rationale and decisions with clarity. Required Qualifications, Capabilities, and Skills 3+ years of experience in content design, or equivalent expertise in editing and writing, with a focus on digital products and platforms. Experience in creating content architectures, storytelling, and clear and concise writing. Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content. Experience with iterative design techniques, incorporating user feedback for continuous improvement. Proficient technical literacy in content platforms and understanding their impact on user experience. Adaptive learner in new financial services products and offerings. Excellent verbal and written communication skills. Preferred Qualifications, Capabilities, and Skills Familiarity with Microsoft 365 suite, Figma, and Atlassian tools. Experience using LLM tools to drive efficiency in work. Familiarity with Agile development processes.