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Senior director jobs in Somerville, MA
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Vice President, Architecture
Fidelity Investments
Senior director job in Merrimack, NH
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology$140k-285k yearly 5d agoSenior Manager, Risk Management
Cumberlandfarmsinc
Senior director job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.$104k-149k yearly est. 5d agoDirector, Architecture
Fidelity Investments
Senior director job in Boston, MA
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts. The Expertise You Have An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market. The Skills You Bring 7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios Proficient in Cloud Architectures, services, and patterns 7+ years of experience in software engineering delivering web and/or desktop applications Experience with DevSecOps and authoring CI/CD automation Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments Familiarity with secrets management and certificate lifecycle automation Relevant certifications - CISSP, CCSP, ITIL, or equivalent Solid understanding of cryptography controls and enterprise PKI operations Practical use of Infrastructure as Code for secure repeatable builds The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology$126k-255k yearly 5d agoChief Operating Officer
KLR Executive Search Group LLC
Senior director job in Providence, RI
KLR Executive Search Group is proud to partner with a full-service business law firm to identify a commercially savvy, Chief Operating Officer (COO) to manage daily operations and lead the execution of the firm's growth strategy. This leader will translate strategic goals into scalable systems, policies, and staffing models across multiple offices, ensuring the firm has the infrastructure needed to support continued expansion. The COO will partner closely with practice and department leadership, oversee modernization initiatives, and drive cross-office alignment as the firm continues toward long-term growth targets. Ideal candidates will have experience scaling organizations ($100M+ revenue), ideally within professional services or law firms, and a track record of operational excellence. Ideally, this position will be hybrid and based out of the firm's Boca Raton, FL or Providence, RI offices. Core Responsibilities: Operational Leadership Oversee daily operations across all offices, ensuring seamless coordination, scalability, and alignment with strategic goals. Manage HR functions including recruiting, onboarding, retention, and performance management, while planning future HR initiatives. Partner with department heads to align staffing with strategic priorities and maintain high-performing teams. Direct facilities management, vendor partnerships, and operational logistics, while identifying innovation opportunities to enhance efficiency and collaboration. Technology & Process Innovation Standardize workflows, optimize client intake, and lead initiatives to improve internal coordination and service delivery across all offices. Implement and adopt technology solutions to enhance efficiency, collaboration, and client service, while partnering with CFO/CIO on data integration and performance tracking. Financial Management and Resource Allocation Partner with the CFO and firm leaders to manage budgeting, forecasting, pricing, and profitability, while ensuring strong cash flow and scalable operational planning. Develop and execute staffing and capacity plans, control operational expenditures, and deliver clear financial and performance reporting to senior leadership. Risk and Compliance Support Support the CLO and CCO by aligning operational policies with risk management, monitoring legal and regulatory compliance, and enforcing standards across HR, safety, and administrative functions. Qualifications: Executive operational leadership experience in professional services or law firms, with a track record of scaling organizations ($100M+ revenue). Strong strategic planning and execution abilities, translating firm-wide goals into systems, processes, and staffing that support growth across multiple offices. Expertise in operational oversight, including HR, finance, technology, facilities, vendor management, workflow optimization, and technology integration. Exceptional leadership and communication skills, able to collaborate effectively with attorneys and executives in a fast-paced, growth-oriented environment. The firm has main offices in Boca Raton, FL and Providence, RI, we would be looking for local candidates only or people who are willing to relocate to these areas. The salary range for this position is $190,000 - $350,000 and does not include benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate's work experience, education, knowledge, skills, and geographic location.$190k-350k yearly 4d agoHead of People
Evolution USA
Senior director job in Boston, MA
Head of People - AI Startup in Boston About the Company I'm partnering with a rapidly growing AI company headquartered in Boston that's building transformative solutions in machine learning, automation, and data-driven decision-making. Their mission is to push the boundaries of artificial intelligence while maintaining a strong commitment to ethical innovation and operational excellence. This is an opportunity to join a team of world-class engineers, researchers, and operators at a pivotal stage of growth. The Opportunity We're looking for a Head of People who can design and lead the company's people strategy as they scale. This is a high-impact leadership role that combines strategic vision with hands-on execution across talent acquisition, organizational development, compliance, and culture-building. You'll work closely with the executive team to build a high-performing, mission-driven organization that attracts and retains top AI talent. What You'll Do Talent & Recruiting: Develop and execute a recruiting strategy to attract top-tier AI, engineering, and product talent. Build scalable hiring processes and metrics to support rapid growth. Lead employer branding initiatives to position the company as a premier AI employer. People Operations & Compliance: Implement HR policies aligned with federal and state regulations and tech startup best practices. Oversee onboarding, benefits administration, and performance management systems. Ensure accurate personnel documentation and audit readiness in partnership with finance and operations. Culture, Engagement & Development: Champion a culture of innovation, accountability, and inclusion. Design programs for leadership development, engagement, and retention. Act as a trusted advisor to managers and executives on organizational effectiveness. Systems & Process Implementation: Deploy HRIS, ATS, and related tools to streamline operations. Define scalable processes for hiring, onboarding, and performance reviews. Drive data-informed decision-making through clear metrics and dashboards. What We're Looking For 7+ years of experience in HR or People Operations leadership roles; experience in high-growth tech or AI startups strongly preferred. SHRM-SCP / SPHR or equivalent certifications. Strong understanding of employment law and compliance. Proven ability to build teams and systems from the ground up in a fast-paced environment. Exceptional communication and interpersonal skills; able to influence across technical and executive audiences. Hands-on, pragmatic operator who thrives in a mission-driven, entrepreneurial culture.$107k-213k yearly est. 4d agoChief Operating Officer
Dumpling Daughter
Senior director job in Weston, MA
📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid Key Responsibilities & KPIs 1. Strategic & Operational Leadership Responsibilities: Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap. Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs. Drive continuous improvement, speed, and cost efficiency across all areas of the business. Lead monthly operations reviews and OKR tracking. KPIs: Achievement of annual growth and profitability targets % of strategic initiatives delivered on time and on budget Employee engagement >85% 2. Supply Chain & Production Management Responsibilities: Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces. Manage relationships with co-packers, ingredient suppliers, and cold storage partners. Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA). Implement production planning to meet demand across retail, restaurant, and DTC channels. KPIs: Cost of Goods Sold (COGS) % improvement YoY On-time, in-full (OTIF) deliveries ≥ 95% Production yield > 98% Quality incident rate < 0.5% of total units 3. Logistics, Fulfillment & Distribution Responsibilities: Lead cold chain logistics, inventory management, and fulfillment operations. Manage third-party logistics (3PLs) for retail and e-commerce distribution. Optimize warehouse operations to balance inventory turns and freshness. Build reliable, scalable systems for regional and national distribution. KPIs: Fulfillment accuracy ≥ 99% Inventory turnover 8-10x per year Freight cost per unit (target reduction YoY) Average delivery time (target improvement YoY) 4. Commercial Operations & Launch Readiness Responsibilities: Partner with Sales and Marketing to operationalize product launches and new retail expansion. Ensure production, packaging, and logistics readiness for new SKUs or new channels. Collaborate on demand forecasting, pricing, and inventory optimization. Support expansion into new regions, retailers, and foodservice partners. KPIs: Product launch on-time rate ≥ 95% Forecast accuracy ≥ 85% Out-of-stock rate < 3% across SKUs Gross margin improvement YoY 5. Financial & Performance Management Responsibilities: Build and manage annual operating budget; drive cost discipline and operational efficiency. Partner with Finance to manage working capital, cash flow, and inventory economics. Monitor key metrics through dashboards and operational reporting. Identify and execute cost reduction and margin improvement initiatives. KPIs: Gross margin % (target improvement YoY) EBITDA margin growth YoY Cash conversion cycle improvement Operational expense ratio (OpEx as % of revenue) 6. Team Leadership & Culture Responsibilities: Build and lead a high-performing operations team spanning supply chain, QA, and logistics. Hire, coach, and develop talent; establish clear accountability and growth paths. Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork. Champion diversity, inclusion, and a positive, collaborative environment. KPIs: Team retention ≥ 90% Employee engagement ≥ 85% Leadership succession & internal promotion rate ≥ 20% 7. Systems, Compliance & Continuous Improvement Responsibilities: Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility. Ensure full compliance with all regulatory, labeling, and food safety requirements. Drive automation, process simplification, and waste reduction. Lead sustainability and responsible sourcing initiatives. KPIs: Audit/compliance success rate 100% Reduction in manual processes ≥ 20% YoY Waste reduction % of output ERP utilization rate ≥ 90% Qualifications 10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods. Proven success scaling supply chain and production in a high-growth food brand. Experience managing co-packers, 3PLs, and cold chain logistics. Deep understanding of food safety, quality, and compliance (FDA/USDA). Strong financial and analytical skills; P&L ownership preferred. Entrepreneurial mindset, hands-on leadership style, and collaborative approach. Bachelor's degree required; MBA or equivalent experience preferred. Why Join Dumpling Daughter Join a beloved, mission-driven food brand entering its next phase of national growth. Opportunity to build systems, teams, and scale from the ground up. Competitive compensation, including equity participation. Be part of a company that blends family values, cultural authenticity, and commercial ambition. How to Apply: Send your resume and a cover letter to ****************************$143k-220k yearly est. 3d agoVP of data and applications
Alexander Technology Group
Senior director job in Boston, MA
Alexander Technology Group is looking for a VP of Data for a client in the Burlington, MA. No 3rd party applicants will be considered. Do not reach out This is temporary only** Full remote Requirements Must come out of a Software or SaaS company Snowflake experience Develop and align a multi-year strategy for AI and data to improve efficiency, reduce costs, and increase the value of technology investments. Build strong partnerships across internal business, technical, and operational teams. Create a talent and skills strategy that strengthens digital capabilities and supports continuous improvement and innovation. Promote a data-driven culture using clear metrics and KPIs to guide decisions and improve customer and business outcomes. Collaborate with privacy and security teams to establish AI data standards and governance. Lead the selection, implementation, and optimization of tools that improve communication, collaboration, and productivity. Manage relationships with key technology partners and ensure accountability to service expectations. Establish measurement frameworks to track progress, quality, compliance, and operational effectiveness. If interested, please send resume to ************************$138k-202k yearly est. 3d agoExecutive/Senior Director Regulatory CMC
Vivid Resourcing
Senior director job in Boston, MA
Our client, an innovative and fast-growing biopharmaceutical company based in Boston, is seeking a Senior/Executive Director, Regulatory CMC to lead global Chemistry, Manufacturing & Controls (CMC) regulatory strategy across a dynamic development and commercial portfolio. This leader will be responsible for designing and executing global CMC regulatory strategies, overseeing all CMC submissions, and leading key health authority interactions. The role requires deep scientific expertise, exceptional strategic judgement, and the ability to partner effectively across CMC, Technical Operations, Quality, Supply Chain, and Program Leadership. This is a high-visibility, onsite leadership role with significant influence over technical development and regulatory direction. Key Responsibilities Strategic CMC Regulatory Leadership Develop and own the global CMC regulatory strategy for assigned programs from early development through commercial lifecycle. Provide expert guidance on CMC regulatory requirements, precedents, and evolving global expectations. Ensure strategic alignment with corporate objectives, development plans, and commercialization goals. Regulatory Execution & Submissions Lead the preparation, authoring, and review of CMC modules (Module 3, Quality Overall Summary, regional requirements). Oversee regulatory content for INDs/IMPDs, BLAs/NDAs/MAAs, supplements, variations, and global post-approval changes. Drive regulatory risk assessments and propose mitigation strategies for technical and operational challenges. Agency Engagement & Communications Serve as a primary company representative in interactions with FDA, EMA, and other global authorities. Strategically plan and lead key regulatory meetings, including Scientific Advice, Type B/C meetings, and pre-approval discussions. Manage responses to health authority questions with scientific, high-quality, and timely communication. Cross-Functional Integration Collaborate closely with Process Development, Manufacturing, Quality Assurance, Analytical Development, Supply Chain, and Program Leadership. Provide regulatory input into process changes, technology transfers, comparability, control strategies, and analytical plans. Support inspection readiness and post-inspection regulatory follow-up where applicable. Leadership & Team Development Lead, mentor, and develop a team of Regulatory CMC professionals (Directors, Managers, Strategists). Foster a culture of excellence, accountability, and proactive regulatory intelligence. Establish best practices, operating procedures, and standards for high-quality regulatory deliverables. Qualifications Education Advanced degree preferred (Ph.D., Pharm.D., M.S.) in Chemistry, Pharmaceutical Sciences, Biochemistry, or related discipline. Bachelor's degree with extensive relevant experience will be considered. Experience 12-18 years of progressive experience in Regulatory CMC or CMC development within the biopharmaceutical industry. 8+ years in leadership roles overseeing CMC regulatory strategy and submissions. Demonstrated success leading major regulatory submissions (e.g., IND/IMPD, BLA/NDA, MAA). Experience with complex modalities such as biologics, mRNA, cell/gene therapy, or viral vector products is strongly preferred. Strong track record interacting with U.S. and global regulatory authorities. Experience supporting commercial products and post-approval lifecycle management is a plus. Skills & Competencies Deep knowledge of global CMC regulatory requirements and ICH guidelines. Ability to translate complex technical CMC content into clear regulatory strategies. Strong leadership presence with the ability to influence across all levels. Highly collaborative, solutions-oriented, and comfortable working in fast-paced, growing organizations. Exceptional written and verbal communication skills. Additional Details Work Model: Onsite in Boston; executive presence and engagement with technical teams are essential. Travel: Occasional domestic and international travel for agency meetings or partner engagements. Compensation: Competitive senior-leadership package including salary, bonus, equity, and benefits.$131k-192k yearly est. 1d agoGlobal Director of Procurement
Veranova
Senior director job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Global Director of Procurement will lead Veranova's global procurement strategy, ensuring the efficient, cost-effective, and compliant acquisition of goods and services across all business units. This role is pivotal in driving strategic sourcing, supplier performance, risk mitigation, and sustainability across a complex, regulated supply chain. Core Responsibilities: Strategic Leadership: Develop and execute a global procurement strategy aligned with corporate goals, including cost optimization, supplier innovation, and risk management Supplier Management: Build and maintain strategic relationships with global suppliers, ensuring quality, reliability, and compliance with regulatory standards (FDA, EMA, ICH) Contract Negotiation: Lead high-value contract negotiations across direct and indirect categories, including raw materials, equipment, and CDMO/CMO services Compliance & Risk: Ensure procurement activities adhere to internal policies and external regulations, including sustainability and ethical sourcing standards Team Leadership: Build and mentor a high-performing global procurement team, fostering cross-functional collaboration and talent development Digital Enablement: Champion procurement technology adoption (e.g., ERP, eSourcing platforms) to enhance transparency, efficiency, and data-driven decision-making Spend Analysis & Reporting: Monitor procurement KPIs, conduct spend analysis, and report performance to executive leadership Qualifications: Required Bachelor's degree in Supply Chain, Engineering, Business, or related field; Master's preferred 10+ years of progressive experience in procurement, supply chain, or manufacturing, with global scope Proven success in strategic sourcing, supplier negotiations, and procurement transformation Strong knowledge of regulatory environments and compliance frameworks Experience with ERP systems (e.g., SAP, D365), eProcurement tools, and digital procurement strategies Excellent leadership, communication, and stakeholder engagement skills Preferred Certification in Procurement or Supply Chain (e.g., CPSM, CSCP) Experience in pharmaceutical or CDMO environments Familiarity with zero-based budgeting and sustainability programs Ability to work across diverse cultures and matrixed organizations Salary Range: $175,000 - $275,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.$175k-275k yearly 3d agoSenior Director, Healthcare Compliance
Larson Maddox
Senior director job in Boston, MA
We are partnered with a commercial-stage Biopharmaceutical company who is looking to bring on a Compliance Business Partner at the Senior Director level. This position offers a unique opportunity to shape compliance strategy within a dynamic, growth-oriented environment, partnering closely with senior leadership and stakeholders. Key Responsibilities: Oversee and manage day-to-day commercialization efforts while ensuring adherence to applicable laws, regulations, and industry standards. Develop, implement, and maintain compliance policies, procedures, and training programs to guide organizational operations. Serve as the primary compliance advisor for business teams, providing risk identification and mitigation strategies for initiatives involving healthcare professionals, patients, and advocacy groups. Provide compliance oversight for programs such as speaker engagements, sponsorships, grants, and other healthcare-related interactions. Support transparency reporting, drug price reporting, internal investigations, and access to compliance tools including risk assessments and vendor due diligence. Qualifications: 8+ years of pharmaceutical compliance, audit, or related experience; B.A./B.S. required, advanced degree (MBA/JD) preferred. Strong knowledge of U.S. and global compliance laws, including anti-kickback statutes, transparency reporting, and industry guidelines (OIG, PhRMA). Experience with compliance audits, monitoring, and global transparency reporting; CHC or PMP certification is a plus.$131k-192k yearly est. 3d agoDirector/Senior Director,CMC lead
WuXi XDC
Senior director job in Boston, MA
WuXi XDC (stock code: 2268.HK), a leading Contract Research, Development and Manufacturing Organization (CRDMO) focused on the global antibody drug conjugates (ADCs) and broader bioconjugate market, is a pioneering CRDMO offering integrated, end-to-end services. Services are provided from proximately located, state-of-the-art laboratories and manufacturing facilities, allowing for a significant reduction in development timelines and costs. Headquarter in Shanghai, China, our over 1,000 skilled employees work across a global network to deliver expert-driven, high-quality and right-first-time project execution for our customers. By offering a single-source, open-access platform with the most comprehensive capabilities and technologies, WuXi XDC enables our biopharmaceutical partners to speed the development of innovative therapies for the benefit of patients worldwide. About the job Summary: The incumbent will lead the orderly progression of projects from the proposal stage through project completion by interacting with the client, technical teams and business development team. The incumbent will also participate in business development activities such as visiting existing or new clients and promoting WuXi XDC's services at conferences/trade shows. This position will offer the candidate flexibility working remotely from home in US or EU locations. Relocation to China could be an option. Responsibilities: Provide project and portfolio leadership supporting IND-enabling early and late stage bioproduct development CMC activities. Collaborate with CMC functional areas to ensure successful execution of various ADC or bioconjugate CMC projects, and delivery of results on time and within budget. Assist with development and manufacturing alliance management, product development and manufacturing strategy. Coordinate efforts and facilitate communication to ensure alignment between WuXi XDC and clients. Work with a high-performance team to ensure best quality services. Enhance current service offering and develop new clients. Technical Skills /Knowledge: The candidate should possess strong and effective project management, problem solving and interpersonal skills, and have a proven track record of working cross-functionally, across a wide variety of technical, business, and operational areas. Demonstrate good understanding of the pharmaceutical industry and large molecule drug development. The title of this CMC Lead position is flexible and may be from Associate Director, Director up to Senior Director. Depending upon the title, minimal 5-20 years of relevant pharmaceutical or biotech industry experience in CMC process development and/or GMP manufacturing is required. Working knowledge and understanding of current regulations and industry trends for large molecule and ADC/bioconjugate product development, manufacture, and testing is a must. Working experience in ADC is preferred. Experience in a Contract Research Organization (CRO) or Contract Manufacturing Organization (CMO) is preferred, but not required. Customary Education and Experience: MS/PhD in biochemistry, molecular biology, biochemical engineering, pharmaceutical science or related discipline. Fluent in English and Mandarin Chinese. Must have working knowledge of MS Office products. Technical experience at large pharma or biotech companies. ADC/Biologics process/formulation/analytical development and/or manufacturing experience$131k-192k yearly est. 3d agoSenior Manager, Administrative Services
Incendia Partners
Senior director job in Boston, MA
Senior Manager, Administrative Services All-In Compensation $140,000 - $155,000 with Base + Bonus + Profit Sharing! Must have experience leading, mentoring, and managing a large team of Administrative and Executive Assistants, combined with senior-level Executive Assistant skills and experience. This role is based in Boston, MA, and requires occasional travel to other office locations. Overview Our client, a highly respected professional services firm is seeking an experienced, service-oriented leader for our client to oversee administrative operations and provide high-level Executive Assistant support to the Senior Partner. This hybrid role blends team leadership with hands-on executive support, ensuring both organizational efficiency and first-class service delivery. The ideal candidate will bring proven leadership experience in professional services, excellent organizational skills, and the ability to balance strategic initiatives with day-to-day operational management. Key Responsibilities Administrative Leadership Lead and manage a team of administrative and executive support professionals across multiple locations. Oversee daily operations, workflow, and workload allocation to maintain a high standard of service. Partner with business leaders to assess needs, align resources, and continuously improve service delivery. Monitor performance metrics, identify areas for improvement, and implement best practices. People Management & Development Recruit, onboard, mentor, and retain high-performing administrative staff. Conduct regular performance reviews and support professional development. Foster a collaborative, inclusive, and high-energy team culture. Executive Assistant Support - Senior Partner Manage the senior partner's complex calendar, scheduling, and travel arrangements. Act as the first point of contact for the senior partner, handling correspondence, calls, and meeting preparation. Prepare agendas, briefing documents, and presentations for meetings and events. Support expense reporting, document management, and confidential projects. Proactively anticipate needs and ensure the senior partner's time is optimized. Qualifications 8+ years in administrative leadership, preferably in PE, VC or Consulting. Direct management experience of mid-to-large teams. Demonstrated success in both strategic planning and hands-on operational oversight. Advanced organizational, multitasking, and communication skills. Strong stakeholder management abilities at senior levels. Experience with workflow management tools and administrative technology platforms. #LI-HR1 #ZR$140k-155k yearly 4d agoSenior Director Business Development
Barrington James
Senior director job in Boston, MA
We are partnering with a rapidly growing preclinical CRO that specializes in, in vivo and in vitro services. To support their continued growth across North America, they are looking to hire a Business Development Leader to join their commercial team. This is a remote position with occasional travel to conferences and client sites. Key Responsibilities: Identify, pursue, and close new business opportunities within biotech and pharmaceutical companies. Own the full sales cycle from lead generation through proposal, contract negotiation, and closing. Translate complex preclinical offerings into compelling value propositions for scientific and executive stakeholders. Maintain a robust pipeline and manage activity using CRM platforms such as Salesforce or Hubspot. Represent the company at industry events, conferences, and client meetings. Qualifications: Bachelor's or Master's degree in a Life Sciences field (e.g., Biology, Pharmacology, Toxicology, Biomedical Sciences). 5+ years of business development or sales experience in the life sciences sector, ideally within a CRO or preclinical services provider. Strong understanding of in vivo and in vitro models and how to communicate scientific value to both technical and non-technical stakeholders. Demonstrated success in managing long sales cycles and consistently hitting or exceeding revenue targets. Hunter mentality - proactive, persistent, and comfortable with cold outreach and prospecting. What's on Offer: A key commercial role within an agile and fast-scaling CRO with a high-quality scientific reputation. Strong autonomy and visibility within the organization. Competitive compensation, commission, and performance-based incentives. Opportunity to shape business strategy and grow with a high-impact team. If you have a passion for science and a drive to build lasting partnerships in the preclinical space, we'd love to hear from you.$123k-180k yearly est. 5d agoVice President of Operations-Luxury Short Term Rentals
Talently
Senior director job in Boston, MA
Job Title: Executive Vice President of Operations Salary: $150,000-$165,000 + BONUS Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo About the Hospitality Company / The Opportunity: Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector. Responsibilities: Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement. Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets. Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities. Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally. Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth. Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets. Preserve high guest experience standards and brand consistency across all properties and operational activities. Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence. Must-Have Skills: 10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations. Proven experience designing and implementing operational systems in multi-market environments. Strong expertise in P&L management, budget development, and rigorous cost control. Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change. Bachelor's degree required; MBA or equivalent leadership training strongly preferred. Background in centralized purchasing, procurement, or supply chain management across diverse vendors. Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders. Willingness and ability to travel up to 25-30% nationally. Nice-to-Have Skills: Specific experience in luxury short-term rental or group hospitality operations. Strong familiarity with both PropCo and OpCo business models and operations. MBA or advanced degree in a relevant field. Technological fluency, including experience with hospitality tech platforms and data-driven decision making. Abscence of ego and a collaborative, team-focused leadership style. Demonstrated ability to thrive in a fast-paced, scaling environment.$131k-215k yearly est. 4d agoDirector of EHS & Transportation Operations [NL-14641]
Shirley Parsons
Senior director job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America. The Role: Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks. Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations. Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations. Manage and coach EHS&T field staff to promote development and continuous improvement. The Candidate: Bachelor's degree in Safety Management or Occupational Health and Safety preferred. Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards. 10+ years of safety experience and 5+ years in a managerial role. CSP or CIH would be highly desirable for this position. Ability to travel as required throughout multiple project locations across the United States.$79k-132k yearly est. 5d agoSenior IT Director - Supply Chain Systems
Tenth Revolution Group
Senior director job in Marlborough, MA
Senior Director of IT - Global Supply Chain Technology Marlborough, MA (Onsite) Full-Time | Executive Leadership Base Salary: $185,000 - $250,000 + Bonus An award-winning global organization, recognized repeatedly as one of the Best Places to Work, is seeking a Senior Director of IT - Global Supply Chain Technology to join its growing Global IT leadership team. This firm has experienced continual hyper-growth over many years, has earned countless industry awards, and is widely respected for its innovation, culture, and impact on a global scale. This highly visible leadership role serves as a strategic business partner to global supply chain and operations leaders, helping shape and execute enterprise-wide technology strategies that support growth, efficiency, and operational excellence. The Senior Director will play a critical role in defining the global roadmap for supply chain systems while leading and developing a high-performing global IT organization. Role Overview Reporting to the VP of Corporate IT Solutions, this role is responsible for developing and deploying a comprehensive IT solution roadmap supporting global supply chain operations, including Plan-to-Make, Source-to-Pay, and Order-to-Deliver processes. The Senior Director will own executive-level business partnerships, ensure the success of enterprise technology solutions, and provide direct leadership to a global IT team delivering innovative systems across supply chain, manufacturing, and operations. This position is onsite in Marlborough, MA. Key Responsibilities Serve as the senior IT business partner for Global Supply Chain and Operations, collaborating closely with executive leadership Define and execute a global IT strategy and roadmap supporting planning, manufacturing, sourcing, order management, and logistics Lead large-scale ERP and enterprise technology initiatives, ensuring alignment with business strategy and regulatory requirements Own executive relationships and ensure delivery of high-impact, scalable business system solutions Provide direct leadership to a global IT organization, fostering innovation, accountability, and talent development Deliver quarterly IT business reviews to senior Supply Chain and Regulatory leadership Partner with internal IT leaders to ensure governance, compliance, and roadmap alignment across global initiatives Qualifications & Experience 10+ years of IT leadership experience driving global technology solutions, ideally in regulated or complex enterprise environments Proven experience leading large-scale ERP implementations and enterprise platforms (Oracle ERP required; Oracle Cloud preferred) Deep expertise in global supply chain operations, with additional exposure to Finance, Accounting, HR, Quality, or Regulatory operations preferred Strong understanding of planning, scheduling, manufacturing, sourcing, order management, and logistics at a global scale Bachelor's degree in Business Administration, Computer Science, Supply Chain, or related field; MBA preferred 10-15 years of consulting, IT leadership, and/or business operations experience preferred Core Skills & Capabilities Exceptional communication and executive presentation skills End-to-end understanding of enterprise systems, including business process design, requirements gathering, testing, data migration, change management, and cutover strategies Ability to translate enterprise strategy into actionable technology solutions and business outcomes Strong analytical skills with the ability to assess emerging technologies and industry trends Proven success building, developing, and retaining high-performing global teams Strong collaboration and partnership skills across IT and business functions Demonstrated leadership in complex, matrixed global organizations Leadership Attributes We Value Inspires, develops, and leads diverse, high-performing teams Builds trusted partnerships and is sought out for expertise and guidance Communicates effectively at all levels of the organization Influences outcomes, sets clear expectations, and delivers results Operates with integrity, accountability, and a strong results orientation$127k-196k yearly est. 2d agoe-QMS Business Partner/PM (Oracle ERP-Medical Device Industry)
Nextphase.Ai
Senior director job in Andover, MA
WHO WE ARE NextPhase.ai is a Data Management solution provider specializing in Data Operations services for enterprise cloud data, helping clients enhance data quality, strengthen governance, and achieve strategic business outcomes. As we expand into digital manufacturing and regulated industries such as medical devices, we continue to deliver innovative, high-value solutions that enable clients to focus on monetizing and scaling their data while we manage the complexity behind the scenes. We offer a dynamic, collaborative, and creative work environment where solving client challenges with smart, data-driven thinking is at the heart of what we do. Overview We are seeking an experienced e-QMS Business Partner / Project Manager with strong expertise in Oracle ERP (EBS or Cloud) and a deep understanding of quality processes within the medical device industry. The ideal candidate will be a hands-on leader capable of driving system implementations, aligning cross-functional teams, and ensuring that e-QMS and Oracle ERP integrations meet strict regulatory and business requirements. This role requires someone who can take ownership, lead with confidence, and deliver a scalable global quality and ERP solution. Key Responsibilities: Lead the implementation of the e-QMS platform and coordinate alignment with key Oracle ERP modules (Quality, Manufacturing, SCM, Procurement, and Document Control). Partner closely with Quality, Manufacturing, Supply Chain, and IT to manage functional dependencies and ensure seamless system integration. Translate paper-based and legacy processes into digitized workflows, supporting high-volume change management (e.g., 300+ MCRs/month). Conduct workshops, requirement-gathering sessions, and detailed design meetings; provide granular guidance to internal teams and external consultants. Develop and maintain a global systems architecture supporting multi-site manufacturing operations and medical device compliance (ISO 13485, 21 CFR Part 820). Drive proactive communication with vendors, Oracle partners, and stakeholders to ensure flexibility, alignment, and timely execution. Lead cross-functional teams, anticipate risks, and maintain momentum throughout project cycles. Required Qualifications: Proven experience implementing e-QMS systems and integrating them with Oracle EBS or Oracle Cloud ERP. Strong understanding of medical device quality processes, including CAPA, NCR, Document Control, Training, Audit, and Change Management. Hands-on expertise in ERP-Quality integration points and business process mapping. Demonstrated ability to collaborate effectively with Quality, IT, Operations, Supply Chain, and Finance teams. Strong project management and organizational skills to handle complex, multi-module implementations. Experience supporting or designing global ERP and QMS architectures for regulated manufacturing environments. Excellent vendor management, communication, and stakeholder-alignment skills. Proactive, solutions-oriented approach to issue resolution and cross-functional coordination. Preferred Qualifications: Experience automating manufacturing and quality processes within Oracle ERP and integrating with MES, PLM, or LIMS systems. Background in global manufacturing expansion, multi-site rollouts, and regulatory compliance in the medical device industry. Strong business acumen with the ability to drive decisions, influence teams, and anticipate challenges ahead of time. Soft Skills: Ability to work effectively across teams and navigate complex, regulated environments. Strong interpersonal skills with the ability to build trust, collaborate, and drive project execution. Excellent problem-solving skills and the ability to resolve issues proactively. Adaptable, flexible, and capable of stepping out of comfort zones to lead cross-functional efforts. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship or employment visas currently. NextPhase.ai is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.$84k-123k yearly est. 4d agoAssociate Director
Prokatchers LLC
Senior director job in Cambridge, MA
The Associate Director, Scientific Communications Lead, Hematology is a senior role focused on developing and executing strategic publication and scientific communication plans for oncology assets, ensuring alignment with medical strategies, compliance, and data transparency. Core Responsibilities Leads cross-functional teams in creating global publication plans, managing scientific deliverables like manuscripts, slide decks, and digital content, while overseeing vendors, budgets, and databases such as Datavision. Serves as liaison with opinion leaders, authors, and partners; develops scientific platforms; and provides training on best practices like GPP3 and ICMJE guidelines. Qualifications Requires an advanced degree (PhD/PharmD preferred) in life sciences, 5+ years in medical publications within pharma/biotech (oncology preferred), Bachelors is acceptable. strong project management, analytical skills, and proficiency in tools like MS Office and SharePoin$100k-147k yearly est. 4d agoDirector Managed Services (life sciences clients)
Zensar Technologies
Senior director job in Boston, MA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? looking for Director, Managed Services. This is a strategic leadership position focused on delivering exceptional managed services for life sciences clients. Role: Director, Managed Services Base Location: Onshore (Boston preferred, but flexible) Position type : Fulltime Key Responsibilities Service Delivery Leadership Oversee end-to-end managed services operations for life sciences clients, ensuring SLAs and KPIs are consistently met or exceeded. Managed services team supports standard life sciences applications such as Veeva, Salesforce, Snowflake, PowerBI, and Egnyte. Implement best practices for process efficiency, automation, and quality assurance. Team Management Lead and inspire operational teams, fostering a culture of accountability, collaboration, and innovation. Operational team spans US, nearshore, and offshore personnel. Hire, train, and mentor staff to ensure high performance and career development. Client Engagement Serve as the primary point of contact for US-based client relationships, ensuring alignment with their business objectives. Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges. Collaborate with client stakeholders to design and implement tailored managed service solutions that drive measurable outcomes. Act as a trusted advisor by providing insights on industry trends, regulatory changes, and best practices relevant to life sciences. Partner with account management and sales teams to identify growth opportunities, including upselling and cross-selling additional services. Ensure client satisfaction through proactive communication, issue resolution, and continuous improvement initiatives. Cross-Functional Collaboration Work closely with internal teams such as Operations, Finance, Sales, and Executives to ensure seamless service delivery. Coordinate with technology teams to implement automation, data analytics, and platform enhancements that improve client outcomes. Collaborate with marketing and business development teams to support client proposals, presentations, and strategic initiatives. Facilitate knowledge sharing and alignment across departments to drive innovation and operational excellence. Data Analytics & Insights Develop and oversee data analytics strategies to measure service performance and client outcomes. Utilize tools such as JIRA, Time Entry, SmartSheets, and BI platforms to generate actionable insights and dashboards. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.$101k-134k yearly est. 5d agoBilingual Employee Relations Business Partner
Providence Public Schools
Senior director job in Providence, RI
The Employee Relations Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters such as: Coordination across employee services, labor relations, and HR operations. Managing complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services. Assisting with employee and labor relations matters such as investigations, documentation, grievance tracking, and policy compliance. Monitoring service delivery metrics, managing employee documentation processes, overseeing substitute deployment, and helping implement HR policies and contract changes. Ensuring that labor relations and employee services are aligned, proactive, and customer-focused. Education: Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent work experience. Qualifications: 3+ years of professional experience in Human Resources, with a background in Labor Relations, and/or Employee Relations. Demonstrated success in providing high-quality customer service and managing complex employee issues. Strong analytical, communication, and interpersonal skills. Experience working effectively with diverse employee populations in a public sector or unionized environment. Proficiency with HRIS systems and Microsoft Office/Google Workspace. Bilingual Spanish highly preferred. Job Responsibilities: Employee & Labor Relations Support: Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as: conducting and documenting investigations; drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…); maintaining confidential employee relations records; tracking and reporting on key performance indicators related to grievances, discipline, 504's and compliance; ensuring consistent application of district policies and contractual obligations; and ensuring issues are addressed promptly and escalated appropriately. Employee Services Operations: Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as: monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests; monitoring compliance with state, federal, and district regulations governing employee documentation and records retention; oversight of substitute deployment and tracking; development, communication, and implementation of HR policies, procedures, and contract changes; and ensuring consistent and fair application of employment practices across schools and departments. Other: Assist with special projects and initiatives in support of the Labor Relations & Employee Services. Maintain the highest standards of confidentiality, professionalism, and customer service.$93k-118k yearly est. 3d ago
Learn more about senior director jobs
How much does a senior director earn in Somerville, MA?
The average senior director in Somerville, MA earns between $111,000 and $228,000 annually. This compares to the national average senior director range of $105,000 to $219,000.
Average senior director salary in Somerville, MA
$159,000
What are the biggest employers of Senior Directors in Somerville, MA?
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