Salesforce Technical Delivery Manager (day 1 onsite, 3 days office)
Senior information technology manager job in Minneapolis, MN
Required Qualifications
Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.
10+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.
Proven track record for delivering varying initiatives and driving execution.
Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.
Demonstrated reasoning and troubleshooting skills.
Demonstrated in-depth and hands-on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc.), integration, security, administration and other core features.
Defined and delivered scalable technical solution architecture and integrated solution involving Salesforce clouds, preferably Financial Cloud.
Demonstrated an understanding of integrations with third party systems through a variety of integration patterns (ESB, Pub/Sub, Point to Point, Batch, Singleton, etc.) and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc.).
Preferred Qualifications
Proven ability to communicate and articulate technical information across various organizational levels.
Experience working in geo-dispersed team environments.
Ability to negotiate or persuade others in moderately complex situations.
SFDC Technical Delivery Manager
Senior information technology manager job in Minneapolis, MN
Job Title: SFDC Technical Delivery Manager
Type: Contract
Our client is seeking a seasoned Salesforce Technical Delivery Manager to lead the delivery and support of Salesforce initiatives, with a focus on Financial Services Cloud (FSC). The ideal candidate will have deep technical expertise, hands-on experience with Salesforce FSC, and proven ability to manage delivery, incidents, risk controls, and Agile/Scrum processes. This role combines technical leadership, project management, and Scrum Master responsibilities in a fast-paced financial services environment.
Required Qualifications:
10+ years of overall IT experience, with 5+ years in Salesforce delivery roles.
Hands-on experience with Salesforce Financial Services Cloud (FSC).
Proven track record as a Technical Delivery Manager, Scrum Master, and Project Manager on Salesforce initiatives.
Strong understanding of Salesforce core platform, data architecture, security model, and integration patterns.
Demonstrated experience managing incident resolution, problem management, and risk control in a regulated environment.
Excellent leadership, stakeholder management, and communication skills.
Preferred Certifications:
Salesforce Certified Financial Services Cloud Consultant
Salesforce Certified Administrator
Salesforce Certified Platform Developer I & II
Salesforce Certified Application Architect or System Architect
Certified Scrum Master (CSM)
PMP or PMI-ACP Certification
Director of IT
Senior information technology manager job in Eden Prairie, MN
Director of IT
Employment Type: Direct Hire - W2, No C2C or third party vendors at this time
Work Schedule: Onsite 5 days a week
Salary Range: $180,000 - $190,000 + bonus
No C2C or third-party vendors at this time
Overview:
The Director of Information Technology plays a key leadership role in delivering scalable, reliable technology platforms that support stable business operations and enhance organizational efficiency within a 24x7x365 global environment. This position oversees the strategic direction and performance of the U.S. IT organization, structured around four primary focus areas:
Data, Integrations, & Application Development
Cybersecurity & IT Operations
ERP & EDI
IT Project Management & Business Analysis
In addition to domestic oversight, this role includes responsibility for global IT policies, standards, and support alignment to ensure consistent technology practices across all regions.
Duties and Responsibilities
This position oversees the optimization and utilization of technology across all departments, evaluating and implementing new solutions that improve business performance. The role manages the IT project portfolio, ensuring enterprise-wide initiatives are prioritized, strategically aligned, and successfully executed. Responsibilities also include IT vendor relations, budgeting, and procurement management.
Key Responsibilities:
Lead, mentor, and develop IT staff to foster a high-performance culture.
Establish and maintain IT policies, procedures, and standards.
Enhance operational efficiency by integrating systems and automating manual processes.
Align IT structure and team skillsets with evolving business priorities.
Define and monitor annual KPIs to measure IT performance and organizational impact.
Develop and execute technology strategies across core areas, including cybersecurity, Microsoft 365, server and network infrastructure, data architecture, and enterprise applications (ERP, PLM, EDI, WMS, etc.).
Research and assess emerging technologies to improve IT performance and business outcomes.
Present technology roadmaps, costs, risks, and value to executive leadership.
Ensure all IT initiatives align with overall company objectives and strategic plans.
Oversee vendor contracts, negotiations, and external service provider relationships.
Serve as a member of the senior leadership team, integrating technology initiatives with organizational goals.
Provide executive-level reporting on IT strategy, priorities, and progress.
Collaborate with senior leadership on IT budgeting, procurement, and financial oversight.
Skills and Qualifications
Required Skills:
Strong leadership and team development capabilities.
Excellent communication, interpersonal, and presentation skills.
Broad technical expertise and IT acumen, particularly in manufacturing or distribution environments.
In-depth knowledge of cybersecurity best practices and IT operations.
Advanced analytical and problem-solving abilities.
Comprehensive understanding of data management, governance, and architecture.
Strategic planning and goal-setting proficiency.
Strong organizational, time management, and multitasking skills.
Experience managing and optimizing large IT budgets.
Ability to work on-site 4-5 days per week.
Education and Experience Requirements
Demonstrated expertise in technology management, operations, and strategic planning.
Bachelor's or advanced degree in Computer Science, Information Systems, Software Engineering, IT Management, or related field.
Minimum of five years in IT leadership, including at least two years in manufacturing, supply chain, or a similar operational environment.
Desired Skills and Experience
IT Director, Manufacturing, Supply Chain, Infrastructure, Development, ERP
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Director of Information Technology
Senior information technology manager job in Bloomington, MN
The Director of Information Technology (IT) is responsible for providing strategic and operational leadership across the All Flex Solutions locations, overseeing IT strategy, ERP/business systems, cybersecurity and regulatory compliance, team development, and enterprise infrastructure. This role ensures that technology systems, processes, and capabilities enable the company's long-term growth, operational excellence, and multi-site consistency.
The Director of IT position offers a unique opportunity to shape the future of All Flex Solutions during a period of integration, modernization, and growth. As a strategic business partner, the IT Director will lead the development of a best-in-class, scalable IT infrastructure and ERP ecosystem while building and mentoring a strong, high-performing IT team.
This leader will work alongside engaged executives across the organization and benefit from a committed owner in Granite Partners. The role provides a platform to influence enterprise strategy, enhance operational capability, strengthen cybersecurity and compliance posture, and implement technology initiatives that will position All Flex Solutions for the next generation of manufacturing excellence.
The Position
The Director of IT provides the vision and leads in the design, development, and implementation of information technology initiatives that create customer and business value.
This is an opportunity to be instrumental in a multi-year digital strategy and transformation that is underway across All Flex Solutions. The individual in this role will collaborate with leaders throughout the Granite community as a member of the Technology Affinity and the NetSuite Leadership Group.
Key responsibilities include:
IT Strategy
Provide strategic leadership of the IT function across All Flex Solutions sites, ensuring consistent processes, practices, and cybersecurity procedures companywide.
Build and evolve the IT organizational structure, capabilities, and strategic roadmap to support current operations and future growth.
Lead the development and execution of technology initiatives that enhance competitiveness, operational efficiency, and profitability.
Communicate the IT vision, roadmap, project priorities, service commitments, and performance metrics to executive leadership, the IT team, and broader employee groups.
Develop and manage IT budgets, ensuring appropriate funding for the project pipeline, infrastructure needs, and strategic initiatives.
Establish strong vendor, licensing, and consulting partnerships that maximize value, reliability, and scalability of IT investments.
Optimize the return on IT investments by selecting cost-justified solutions based on performance, reliability, supportability, upgrade paths, and industry trends.
Implement a right-sized governance model that prioritizes technology initiatives, allocates resources effectively, and ensures alignment between IT and business objectives.
Engage monthly with technology leaders of the Granite Companies in high impact Technology Affinity meetings to share blueprints, practices, resources, training, progress, plans, and support.
ERP & Business Systems
Drive optimization of NetSuite and integrated systems by translating operational requirements into scalable, sustainable technology solutions.
Ensure high availability, reliability, and performance of core application systems that support production, supply chain, sales, and other critical business operations.
Partner with cross-functional teams to identify opportunities for process automation, workflow improvements, system enhancements, and application integrations.
Deliver actionable analytics, dashboards, and reporting tools to empower data-driven decision-making across the company.
Oversee user support and training programs that increase system adoption, maximize ROI, and reduce manual workarounds.
Leadership Development & Team Planning
Lead, mentor, and develop the IT team-promoting high performance, technical growth, and a strong customer-service mindset.
Build a pipeline of IT talent through active sourcing, coaching, and succession planning.
Serve as a trusted business partner, fostering collaboration between IT and all departments to ensure aligned priorities and effective execution.
Regularly assess staffing needs and organizational capabilities; guide build-vs-buy decisions related to outsourcing, contractors, and in-house expertise.
Establish a culture of accountability, continuous improvement, and clear communication within the IT organization.
IT Infrastructure & Operations
Set and execute the strategic direction for the company's IT infrastructure, ensuring systems can support current operations while enabling scalability and future growth.
Ensure that infrastructure architecture-including network, cloud, telecommunications, cybersecurity controls, and production systems-reflects best practices and delivers high reliability and performance.
Develop and enforce IT policies, standards, and procedures to ensure consistent service delivery, security compliance, and operational efficiency.
Oversee the selection, implementation, and ongoing management of all enterprise technology platforms, including NetSuite, manufacturing systems, networks, and end-user hardware.
Establish and monitor KPIs to measure IT performance in areas such as system uptime, service desk responsiveness, project delivery, cybersecurity posture, cost efficiency, and user satisfaction.
Lead the continuous improvement of IT operational processes, ensuring robust support for production environments and minimizing downtime risk.
Cybersecurity, CMMC & ITAR Compliance
Own the company's cybersecurity strategy, ensuring protection of systems, data, intellectual property, and manufacturing operations.
Lead and maintain compliance with CMMC (Cybersecurity Maturity Model Certification) requirements-defining controls, implementing required processes and documentation, and preparing the organization for assessments and ongoing audits.
Ensure all technology systems, data handling processes, and third-party relationships comply with ITAR (International Traffic in Arms Regulations), including access controls, data residency, user screening, and secure storage of controlled technical information.
Oversee vulnerability management, incident response planning, access management, and security awareness training across the organization.
Ensure all systems and infrastructure follow industry-standard security frameworks and align with regulatory requirements.
Partner with executive leadership to assess risk, develop mitigation plans, and ensure cybersecurity is integrated into technology decisions and system designs.
Evaluate and manage third-party vendors, MSPs, and software partners to ensure they meet security and CMMC standards.
Monitor and report on the company's cybersecurity posture, ensuring continuous improvement and timely remediation of identified risks.
Candidate Profile
This key leadership position requires seven or more years of information technology experience in a manufacturing environment with an understanding of ERP systems. The successful candidate will likely be technically oriented and inclined to maximize his/her contribution to the company. An undergraduate degree is required; an advanced degree is desired.
The ideal candidate is a hands-on, proactive leader with the confidence and assertiveness to drive results. They thrive in a fast-paced, evolving environment and can manage multiple priorities with composure and focus. Strong organization, clear action orientation, and the ability to influence others are essential. Precision, attention to detail, and the capacity to work independently are critical to success in this role.
This individual must have the ability to create consultative business partnerships and serve as a key advisor to the senior leadership team. Experience establishing and implementing information technology best practices and raising the overall level of sophistication of the function is required.
Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) experience and/or awareness preferred. Need to be a U.S. person, as defined by law, due to ITAR compliance requirements.
Locations
All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The IT Director will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield.
Compensation & Benefits
We offer a competitive base salary in the $150,000 to $180,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
Information Technology Manager
Senior information technology manager job in Saint Paul, MN
Job Title IT INFRASTRUCTURE MANAGER
Department Information Technology
Reports to Director of IT
Direct Reports System Administrators, Helpdesk Techs
Schedule 40 hours per week, Mon-Fri, as arranged with Manager
Salary $120 - $135 per year [depending on experience]
Specific compensation is determined based on experience, qualifications, location, and internal equity considerations.
Annual Incentive Pay 5% target of earned base salary
Benefits Offered Health Insurance (medical, dental, vision), Life Insurance, Disability Insurance, 401(k) with employer match, Paid Time Off
Position Summary
The IT Infrastructure Manager is responsible for the leadership and operational oversight of the company's IT infrastructure and integrated technology systems at three locations in the Twin Cities metro area. This includes end-users' devices, physical and virtual servers, networking hardware, enterprise applications (including ERP), and other business-critical platforms. The role involves managing a small internal IT team, coordinating with third-party vendors, and partnering with business and enterprise leaders to align technology initiatives with organizational goals. This role will work closely with the Director of IT, the Business Technology Leader located in NCCO's Texas operation, and the General Manager of NCCO.
Essential Duties and Responsibilities
Act as a hands-on technology leader, working directly with business leaders to assess needs, troubleshoot issues, and implement practical, scalable IT solutions.
Serve as the primary point of contact for all IT operations, projects, and escalations, ensuring timely communication and resolution across the organization.
Directly administer and support core IT systems, including networks, servers, enterprise applications, backups, and related systems.
Manage, mentor, and work alongside a small team of system administrators and helpdesk staff, providing technical guidance and escalation support as needed.
Perform day-to-day IT tasks as required, including system maintenance, patching, troubleshooting, user support, and incident response.
Conduct regular 1:1 meetings, provide ongoing coaching, and complete quarterly and annual performance evaluations.
Prioritize and assign work for internal staff while remaining actively involved in execution; coordinate and oversee third-party vendors and consultants.
Develop, document, and enforce IT policies, standards, and procedures to ensure security, stability, and compliance.
Maintain and execute the IT infrastructure roadmap, including lifecycle management of servers, storage, networks, and end-user technology.
Manage IT contracts, licensing, and service providers (e.g., ISPs, licensing, maintenance agreements); drive standardization to reduce complexity and cost.
Balance hands-on support, internal staffing, and outsourced services to meet evolving business demands.
Participate in and oversee on-call coverage, after-hours maintenance, and critical incident resolution.
Other duties and responsibilities as assigned.
Qualifications/Skills/Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NCCO will train the right candidate to excel at this opportunity.
Associate degree or equivalent experience in Information Technology or related field. Bachelor's degree in computer science, Information Systems, or a related field preferred.
Minimum 5 years of progressive experience in IT infrastructure with at least 2 years in a leadership role.
Experience running a full-service IT department is strongly desired.
Technical Skills:
Strong project management skills and experience with multitasking across diverse initiatives.
Familiarity with ERP systems (Syspro or equivalent)
Microsoft 365 / Entra Administration expertise
Networking fundamentals - DNS, DHCP, switches, routing, and firewalls. Network+ Certification highly desired.
Support cloud-based services and hybrid environments, including identity management, endpoint management, and cloud security controls.
SQL Server administration and solid understanding of relational database design.
Windows Server and Active Directory administration including Group Policy.
Experience with Microsoft Office Suite and general software support.
Knowledge of hardware troubleshooting and event log analysis.
Ubiquiti networking products experience is a plus.
Success Attributes:
Strong leadership and mentoring abilities.
Personal organization and attention to detail.
Ability to communicate complex technical concepts to non-technical stakeholders.
Customer-focused mindset and collaborative spirit.
Proficient at balancing and prioritizing multiple tasks under pressure.
Strategic thinking combined with attention to operational details.
Conflict resolution and decision-making skills.
Continuous learner with a proactive approach to self-improvement and team development.
For 120 years, National Checking Company (NCCO) has developed USA-made products that drive success in the foodservice and hospitality industries. Through consistent innovation, NCCO offers a comprehensive range of solutions and technologies designed to streamline operations and enhance food safety and efficiency, including traditional POS essentials, food safety labels, automated labeling systems, digital food safety software, and brand fulfillment solutions tailored to unique brand requirements.
Headquartered in St. Paul, Minnesota, NCCO operates integrated business divisions supported by production and warehousing facilities in St. Paul, Minnesota, and Fort Worth, Texas. With core values focused on respect for every individual, integrity, collaboration, innovation, and passion for excellence, NCCO fosters an environment that embraces diversity, equity, and inclusion.
NCCO is an equal opportunity employer.
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Director of Information Technology
Senior information technology manager job in Minneapolis, MN
Location: Greater Minneapolis area preferred; open to the following other locations: NY, CA, MI, NC, NJ, TN, AZ, FL, OH, TX, WI, GA
Website: *************************
The Information Technology Director is responsible for developing and executing AWT Labels & Packaging's enterprise-wide IT strategy and multi-year technology roadmap. This senior leader oversees all aspects of IT infrastructure, ERP systems, cybersecurity, data governance, desktop support, and systems administration across all AWT sites. The IT Director will build and lead a high-performing team that ensures reliable, secure, and scalable technology solutions that support organizational growth, operational excellence, and continuous improvement. This role partners closely with the CFO and Enterprise Leadership Team to ensure technology investments support company strategy, improve efficiency, enable business insights, and strengthen AWT's competitive advantage.
Key Responsibilities
Strategic Leadership & Technology Roadmap
Strategic Leadership & Technology Roadmap
· Develops and executes a comprehensive IT strategy aligned to AWT's business goals, growth plans, and operational needs.
· Establishes standards, systems and cybersecurity requirements and integrates all AWT businesses to the defined standards.
· Creates and maintains a technology roadmap covering infrastructure, ERP, applications, cybersecurity, analytics, and end-user technology.
· Serves as the senior technology advisor to the CFO and Enterprise Leadership Team.
Enterprise Applications & Business Systems
· Leads the modernization, development, implementation and maintenance of enterprise applications and software platforms
· Guides improvement of business processes by applying existing IT capabilities and defining and
spearheading new strategic IT initiatives.
· Leads ERP upgrades, migrations, and standardization across sites.
· Leads teams in designing, building, testing, and deploying changes to existing software.
· Partner with Operations, Finance, HR, and Supply Chain to improve system efficiency and user
experience.
Cybersecurity, Compliance & Risk Management
· Develops and maintains cybersecurity policies, tools, and protocols to protect company data and IT assets.
· Ensures all policies are updated related to risk management, business interruption, data retention,
and usage policies, to ensure that AWT is in compliance with customer requirements.
· Ensures regulatory and customer compliance for data protection and system security.
· Provides clear directional guidance and policies on AI usage and implementation.
· Monitors, assesses, and mitigates technology-related risks.
IT Operations & Infrastructure
· Oversees design, maintenance, and security of enterprise infrastructure (networks, servers, cloud
services).
· Ensure robust business continuity and disaster recovery capabilities.
· Establish scalable IT standards and governance processes.
· Leads and ensures training is provided as new technologies are implemented.
Leadership & Team Development
· Leads, mentors, and develops the IT team, building a culture of collaboration, accountability,
transparency, and continuous improvement.
· Sets clear performance goals, provides coaching, and develops succession plans.
· Manages vendor relationships and negotiates contracts to ensure cost-effective, high-quality services.
Budgeting & Financial Stewardship
· Develops and manages the IT operating and capital budgets in alignment with company financial
goals.
· Analyzes and recommends investments that balance cost, risk, performance, and long-term value.
· Tracks ROI on technology initiatives and provides regular updates to the CFO.
Qualifications
Bachelor's degree in IT, Computer Science, or related field (Master's preferred).
8+ years of progressive IT leadership experience, including 3+ years managing multi-site teams.
Expertise in ERP systems, IT infrastructure, cybersecurity, and cloud technologies.
Strong leadership, project management, and vendor management skills.
Experience in manufacturing or packaging industry preferred.
Private-equity or M&A experience a plus.
Knowledge, Skills, and Abilities
· Strategic thinker with the ability to balance long-term planning and day-to-day operational needs.
· Strong leadership skills with a track record of building, developing, and motivating high-performing teams.
· Expertise in ERP systems, Enterprise Applications, IT infrastructure, cybersecurity, and cloud technologies.
· Excellent project management and vendor management capabilities.
· Exceptional communication skills, with the ability to translate complex technology concepts for business
stakeholders.
· Highly organized, analytical, and results-driven.
· Commitment to continuous improvement and scalable processes.
· Experience in manufacturing, packaging, or similar mid-market ($150-$500M) multi-site industrial
environment strongly preferred.
· Experience working in private-equity owned company or merger and acquisition experience preferred.
· Demonstrated success overseeing ERP systems.
· Strong background in IT infrastructure, cybersecurity, cloud technologies, and systems administration.
Manager, Enterprise Applications
Senior information technology manager job in Plymouth, MN
Enterprise Applications Manager
The Enterprise Applications Manager is responsible for leading and optimizing the organization's portfolio of enterprise business systems in a manufacturing environment, including Infor LN Cloud ERP, Salesforce, PLM systems, MES/shop-floor integrations, and reporting platforms. This role ensures that manufacturing, supply chain, engineering, finance, and commercial functions have reliable, scalable, and well-supported applications. The position includes managing offshore vendors, overseeing development and enhancements, ensuring SOX compliance, and driving digital transformation across operations.
Key Responsibilities
1. Strategy & Planning
Develop the long-term strategy and roadmap for enterprise applications supporting manufacturing, supply chain, engineering, and commercial operations.
Identify opportunities for automation, process standardization, and technology modernization in production workflows.
Partner with operations, quality, and engineering leadership to anticipate system needs and scale capabilities.
2. ERP, CRM, PLM & Manufacturing Systems Management
Lead the administration, enhancement, and optimization of Infor LN Cloud ERP to support manufacturing processes such as:
Production planning & scheduling
Work orders
BOMs & routings
Inventory & warehouse management
Procurement & supplier management
Costing and finance integration
Manage system integrations with Salesforce, PLM systems, MES, Quality systems, and other manufacturing technologies.
Ensure reliable performance of shop-floor connected applications and scanners, terminals, or production interfaces.
Maintain master data accuracy across engineering, supply chain, and production.
3. Development, Deployment & Enhancements
Lead the full SDLC for new functionality, integrations, system upgrades, and releases.
Manage onshore/offshore teams to deliver high-quality development and enhancements.
Own testing, UAT coordination, release cycles, and production deployments in a controlled manufacturing environment.
Ensure system stability to minimize downtime and prevent impact to production lines.
4. Offshore Vendor Management
Manage offshore partners responsible for ticket resolution, instance management, development, and support.
Set and monitor SLAs, ensuring timely response for production-critical issues.
Allocate tasks and ensure alignment with business priorities across operational departments.
5. Maintenance, Support & Operations
Oversee L1-L3 support for enterprise applications and manufacturing systems.
Lead root-cause analysis and implement long-term corrective actions to improve system uptime.
Maintain documentation, process maps, and training materials for ERP and related systems.
Ensure quick resolution of issues affecting production throughput, order fulfillment, or engineering workflows.
6. Change Control, Compliance & SOX
Manage change control processes to ensure safe, traceable, and compliant modifications across applications.
Ensure SOX compliance for system access, segregation of duties, and financial systems.
Support internal and external audits and maintain evidence for ITGC controls.
7. Reporting & Analytics
Oversee reporting platforms that support manufacturing metrics such as OEE, production throughput, inventory accuracy, and order performance.
Partner with business teams to define KPIs and develop operational dashboards.
Ensure data reliability for decision-making across operations, supply chain, engineering, and finance.
8. Leadership & Cross-Functional Collaboration
Provide leadership, coaching, and technical guidance to internal teams and offshore resources.
Serve as the liaison between IT and manufacturing, engineering, supply chain, quality, finance, and sales teams.
Support budgeting, forecasting, vendor negotiations, and risk management activities.
Champion continuous improvement and digital transformation initiatives in a modern manufacturing environment.
Qualifications
Bachelor's degree in Information Technology, Engineering, Computer Science, or related field.
7-10+ years of experience managing enterprise applications in a manufacturing environment.
Strong experience with ERP (Infor ideally), ERP manufacturing modules, Salesforce, PLM, and integrations.
Knowledge of manufacturing processes (production, engineering change control, inventory, costing, quality, supply chain).
Experience managing offshore vendors and development teams.
Strong understanding of SOX, ITGC, and change control requirements.
Excellent communication, leadership, and problem-solving skills.
Global IT Infrastructure Manager
Senior information technology manager job in Minneapolis, MN
Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We're seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations-ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization's infrastructure vision.
Team Leadership & Development
• Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
• Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
• Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
• Build operational and project plans that anticipate needs and support long-term growth.
• Secure and manage OPEX and CAPEX budgets while following internal financial processes.
• Ensure alignment between infrastructure initiatives and overall technology strategy.
• Define and track KPIs and operational dashboards to evaluate performance.
• Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
• Oversee systems administration, network operations, and core infrastructure services.
• Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
• Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
• Ensure infrastructure meets security, reliability, and compliance expectations.
• Maintain and improve business continuity and disaster recovery plans.
• Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication
• Coordinate clear, timely communication during incidents and infrastructure events.
• Build processes that strengthen operational readiness and response effectiveness.
What You Bring
• Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Exceptional communication skills and the ability to operate calmly under pressure.
• Demonstrated experience solving complex technical challenges in global environments.
• Relevant professional certifications are a strong plus.
• Ability to travel internationally-approximately 20% of the time.
Education & Experience
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 7 years in IT infrastructure and operations management.
• Minimum 3 years leading and motivating high-performing technical teams.
• Familiarity with:
- Network technologies: LAN, WAN, SD-WAN, WiFi, routing
- Data centers, server rooms, and hybrid environments
- Windows, Linux, VM platforms such as VMware or Hyper-V
- SAN/NAS, cloud backup solutions, and DR planning
- Firewalls, proxies, endpoint protection
- Active Directory, IAM, SSO, MFA, SCIM
- Microsoft 365, Teams, SharePoint
- Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
IT Program Manager
Senior information technology manager job in Minneapolis, MN
IT Program Manager - Program Manager, Delivery Manager, Portfolio Manager, ERP, D365, Dynamics365, Oracle, SAP, JDE, JDEdwards, MES, Manufacturing Execution System, Manufacturing, Production, Korber, Werum, PAS-X, OpCenter, Manufacturing Operations Management, FactoryTalk, MasterControl, L7, Rockwell Automation - $120-140k - Minneapolis
Our end user manufacturing client is seeking an experienced IT Program Manager to oversee a number of Project Managers as part of a large-scale IT transformation program.
To be considered for this role, candidates must have proven experience in leading full lifecycle ERP and MES implementations within global/multi-country organisations, and have an understanding of production processes.
The role will typically involve 3 days per week on-site in Minneapolis.
Key Skills & Experience:
5+ years of experience managing global ERP and MES implementation projects (Microsoft D365 F&O experience would be highly beneficial.
Strong understanding of ERP and MES modules such as Finance, Supply Chain, HR, Sales and Manufacturing.
Proven track record of delivering large-scale strategic transformative programs.
Ability to build high-performing teams built on collaboration and trust.
Demonstrated management and leadership skills.
Excellent written and oral communication skills.
Expertise with manufacturing business processes and practices.
Knowledge of software development lifecycle and best practices.
Understanding of a wide range of information technology concepts and practices.
Critical thinking and analysis skills.
Main Responsibilities:
Lead and oversee end-to-end technology implementation programs or upgrade projects, including planning, execution, monitoring, and closure.
Manage and monitor project scope throughout the project, track changes and report on impact of changes in scope.
Manage multiple projects at a time.
Manage projects that span multiple locations and departments.
Act as the primary point of contact for project stakeholders and facilitate cross-functional collaboration.
Facilitate communication with all business departments impacted by the project including business and information technology stakeholders.
Utilize project management methodologies (Agile, Waterfall, Hybrid) to drive project success.
Ensure IT governance, security, and compliance standards are met within project scope.
Lead and motivate project teams, fostering a collaborative and results-driven environment.
Evaluate project performance post-implementation and drive continuous improvements.
Location: Minneapolis
Candidates must be eligible to work in this country.
Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.
Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients' requirements and our candidates' skills.
If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: *******************
Information Technology Manager
Senior information technology manager job in Minneapolis, MN
We are not working with external recruiters or search firms for this position - please do not reach out.
Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value.
Position Summary:
The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, and support operations. This role ensures that IT systems are secure, reliable, and aligned with business needs while supporting day-to-day operations across the organization. The IT Manager will manage vendors, lead IT initiatives, and serve as a key partner to leadership on technology strategy and improvement.
Responsibilities & Duties:
Oversee day-to-day IT operations, including hardware, software, networks, and user support
Ensure timely resolution of IT issues and service requests
Maintain system uptime, performance, and reliability across all locations
Manage IT helpdesk processes, documentation, and SLAs
Manage servers, networks, cloud services, and telecommunications systems
Oversee user access, permissions, and device management
Support business systems including ERP, HRIS, CRM, and other enterprise applications
Lead system upgrades, implementations, and integrations
Maintain cybersecurity standards, data protection, and backup/recovery protocols
Implement and monitor security policies, controls, and incident response plans
Ensure compliance with internal policies and applicable regulatory requirements
Manage relationships with IT vendors, MSPs, and service providers
Negotiate contracts, licenses, and service agreements
Develop and manage the IT budget, tracking costs and optimizing spend
Partner with leadership and department heads to understand technology needs
Provide guidance and recommendations on technology strategy and improvements
Create and maintain IT policies, procedures, and documentation
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred
At least 5 years of progressive IT experience, including systems administration and support
1-3 years of experience in an IT leadership or management role
Experience in a private, multi-site, or growing organization
Familiarity with ERP, HRIS, and financial systems
Experience managing MSPs or outsourced IT partners
Strong knowledge of networks, servers, cloud environments, and cybersecurity best practices
Experience supporting business applications and end users in a multi-location environment
Strong problem-solving, communication, and organizational skills
Other:
All offers of employment are contingent upon a drug panel and a background check
Valid Driver's License is required
Your information will be kept confidential according to EEO guidelines
We are not working with external recruiters or search firms for this position - please do not reach out.
Systems & Technology Manager
Senior information technology manager job in Minneapolis, MN
The Systems & Technology Manager provides comprehensive oversight of all technology functions, network performance, cybersecurity, systems integration, data management, and long-term IT strategy, while ensuring uncompromised data security and reliability across global operations in Minnesota, the Netherlands, and China.
This role drives modernization of business systems, champions automation and emerging technologies, and fosters cultural adoption of digital tools through effective change management.
Essential Job Functions:
1. ERP & Business Systems
Oversee ERP (Microsoft Dynamics 365 Business Central) re-implementation project.
Manage successful resolution general ERP support tickets.
Manage integrations and automation tools (Power Automate, APIs).
Collaborate with finance, operations, sales and HR to optimize workflows.
2. Technology Strategy
Develop and execute IT roadmap aligned with business goals.
Identify opportunities for automation and digital transformation.
Support the development and implementation of the organization's AI ecosystem by facilitating adoption, integration, and process alignment.
3. Vendor Management
Manage relationships with MSP/CSP and ERP partners.
Evaluate and recommend new vendors as needed.
4. Infrastructure Oversight
Ensure network, security, and cloud services are maintained via MSP.
Oversee IT compliance and data security standards.
5. Management
Provide guidance on technology best practices.
Oversee global IT infrastructure by providing direction to the Netherlands and China facilities on network management, cybersecurity, hardware/software lifecycle decisions, data integrity, and connectivity to U.S. systems.
Promote and sustain a culture of continuous improvement and organizational growth through innovation and adaptability.
6. All other duties as assigned.
Required Qualifications:
Bachelor's degree in computer science, information systems, IT, or a closely related field.
5+ years in IT management or senior technical role.
Experience with Microsoft ERP systems (Business Central highly preferred).
Strong knowledge of automation tools.
Experience managing IT infrastructure and cybersecurity principles.
Vendor management and project management experience.
Excellent communication and problem-solving skills.
Experience in working with AI-driven automation or data analytics.
Ability to absorb and retain information quickly.
Excellent attention to detail.
Systems theory mindset: Proven analytical and problem-solving abilities.
Preferred Qualifications:
Experience in manufacturing or distribution environments.
Experience implementing Microsoft ERP systems.
Environment and Physical Demands:
Work Environment: Standard office environment - desk/computer work, minimal noise
Physical Demands: Light Activity - some walking and light lifting up to 25 lbs
Equal Opportunity Employer Notice:
Midwest Rubber is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic under applicable law.
This description has been designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary in the future based on new or revised work assigned to this position.
Senior Project Manager - Lighting Retrofit Program (28808)
Senior information technology manager job in Minneapolis, MN
Senior Project Manager - Lighting Retrofit Program
Duration: 12 months
Pay Range: $56 - $75/hour W2
About the Role
We're seeking an experienced Senior Project Manager to lead a nationwide lighting retrofit program across multiple retail locations. This is a high-impact role responsible for end-to-end project delivery, vendor coordination, and executive-level reporting. If you thrive in fast-paced environments and have a proven track record managing multi-site programs, we want to hear from you.
What You'll Do
Own the full project lifecycle: initiation, planning, execution, and closeout
Manage multi-site lighting replacement projects with strict timelines and budgets
Coordinate third-party vendors and internal stakeholders
Deliver executive-level reporting on schedule, budget, and risk
Oversee bidding, financial tracking, and change management
Ensure quality standards and compliance across all sites
What We're Looking For
10+ years of project management experience
PMP certification required
Expertise in multi-site or program-level projects
Strong skills in budgeting, scheduling, forecasting, and risk management
Experience with lighting retrofits, SAP, Smartsheet, and Microsoft Office
Excellent communication and vendor management skills
Experience in supply chain or retail facilities projects
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary:
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Senior Project Manager
Senior information technology manager job in Lakeville, MN
Loeffler Construction & Consulting is looking for a full-time Senior Project Manager, with a primary focus in the K-12 Market!
Best Places to Work 2023 & 2025 - Minneapolis/St. Paul Business Journal
Are you curious, hard-working, and like to make a difference? Loeffler is seeking a highly detailed individual to join the construction team. The Senior Project Manager is responsible for the day-to-day management of selected projects, as well as supervising and monitoring on-site construction activities for a project.
Essential Duties and Responsibilities
The Senior Project Manager's primary function is oversight of assigned projects, developing new business, and leading the proposal process on designated pursuits. Additionally, duties include, but are not limited to:
Project Management
Provide oversight and management of multiple, large-scale complex projects from preconstruction through the closeout/warranty period
Lead the Pre-Construction team with key activities and assignments, including estimates
Forecast project financial status, maintain accurate financial reports monthly, and prepare monthly reviews
Be well-versed in AIA contracts
Provide leadership and training to all assigned Project Managers and Project Engineers
Actively participate in industry organizations and events
Establish relationships with key clients to understand business needs and drive business development opportunities
Successfully lead the RFP process for originated or assigned prospect targets
Education
Requires a bachelor's degree in Construction, Engineering, Architecture or related field. Emphasis on estimating preferred.
Skills, Abilities, Competencies, and Experience
Minimum of 10+ years' full-in-charge project management experience required. K-12 project experience preferred
Provide leadership, knowledge, and mentorship to project managers, assistant PM's, superintendents, and teams in the office and in the field
Demonstrated advanced knowledge of contracts and legal understanding/acumen
Leadership: Provides strong leadership, leads by example, skilled decision maker, motivator, and encourager
Demonstrated expertise in problem-solving, crisis management, and leadership
Communication: Excellent interpersonal communication skills, attention to detail, and organizational skills
Proven strategic thinker: Works to establish and articulate vision, shows creativity when defining solutions
Working knowledge Procore is desirable
Advanced knowledge of Microsoft Office Suite
Physical Demands and Work Environment
The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
There is a generous benefit offering, including: Medical, Dental, Vision, STD/LTD, Life, PTO, 401k, just to name a few.
For a full job description, visit loefflerconstruction.com/careers.
Senior Project Manager
Senior information technology manager job in Lakeville, MN
The Senior Project Manager is responsible for overseeing assigned projects, developing new business, and leading the proposal process for designated pursuits. This role requires strong leadership, extensive project management experience, and the ability to build and maintain client relationships.
Responsibilities
Manage and oversee multiple large-scale, complex projects from preconstruction through closeout/warranty.
Lead the Pre-Construction team in key activities, including estimating.
Forecast project financial status, maintain accurate monthly financial reports, and lead monthly project reviews.
Demonstrate strong understanding of AIA contracts.
Provide leadership, guidance, and training to Project Managers and Project Engineers.
Actively participate in industry organizations and events.
Build and maintain strong relationships with key clients to understand business needs and drive new business opportunities.
Lead the RFP process for assigned or self-originated pursuits.
Education
Bachelor's degree in construction, Engineering, Architecture, or a related field required.
Emphasis on estimating is preferred.
Skills, Abilities, Competencies & Experience
Minimum 10+ years of full-in-charge project management experience; K-12 project experience preferred.
Ability to lead, mentor, and support project managers, assistant PMs, superintendents, and field/office teams.
Advanced knowledge of contracts with strong legal understanding.
Strong leadership qualities: decisive, motivating, and leads by example.
Proven problem-solving and crisis-management skills.
Excellent communication, attention to detail, and organizational abilities.
Strategic thinker with the ability to define and articulate vision and develop creative solutions.
Experience with Procore preferred.
Advanced proficiency in Microsoft Office Suite.
Physical Demands & Work Environment
Physical requirements are representative of those necessary to perform the essential duties of the role. Reasonable accommodations may be made to support individuals with disabilities.
Benefits
A comprehensive benefits package is offered, which includes:
Medical, Dental, Vision, Short-Term/Long-Term Disability, Life Insurance, PTO, 401(k), and more.
Glazing Senior Project Manager
Senior information technology manager job in Minneapolis, MN
CSG are currently partnered with a prominent full scale glazing contractor and actively seeking an experienced Project Manager to join their dynamic team.
As a pivotal team member, you will play a vital role in overseeing and coordinating projects to ensure their successful completion within defined timeframes and cost parameters. You will have the opportunity to contribute to a diverse range of projects, primarily focused on Curtain Walls, Window wall, Storefronts, Metal Panels and more. You will enjoy the autonomy to handle daily tasks, actively participating in all project phases from design to completion.
Responsibilities:
Responsible for administering Curtainwall project of High Rise Buildings. from pre-construction budgeting/schedule stage through procurement, shop drawing/coordination development, construction, turnover and contract closeout
Coordinate the shop drawing and submittal process by collaborating with Architects, Engineers, Drafters, and Factory to establish a solid project foundation, including attendance at various design meetings.
Obtain current structural drawings from the General Contractor and interface drawings from other trades for site use.
Establish Schedules of Values for projects, assisting with monthly requisitions, change orders, and other project accounting duties.
Develop project schedules based on client requirements, factual durations, and lead times.
Coordinate material release for fabrication in alignment with the project schedule.
Provide project design managers with details and sketches for non-compliant conditions, including structural drawings and those from other trades interfacing with the curtain wall.
Obtain construction permits, follow job safety & insurance program, ensure project is in accordance with the code and requirement.
Oversees and ensures all facets of the project are constructed in accordance with design, budget and schedule through subordinate managers and supervisors
Qualifications:
Bachelor's degree in Architecture, Civil Engineering, Construction Management, or related fields. Master's degree is a plus.
General knowledge of the construction industry and its standard practices (preferred).
Knowledge of the curtainwall industry (a plus).
IT Operations Manager
Senior information technology manager job in Roseville, MN
Are you an individual who is passionate about leading, mentoring, and coaching an IT team? Do you have a knack for developing systems, network planning, and technology infrastructure? Are you ready to work in a fast paced and diverse environment? Asmodee is excited to add an IT Operations Manager to our growing IT team. Serious candidates please see below for information on how to apply!
The Company:
ANA is part of the Asmodee Group, a global corporation headquartered in France and a worldwide leader in the creation, manufacturing, and distribution of games. Our games tell immersive stories that inspire people to push the boundaries of their imagination and include top tier titles such as, "CATAN," "Ticket to Ride," and "Spot It" among others. Our global success has come from our publishing studios and distribution networks where we transform high-potential stories into iconic consumer products. ANA believes in the power of ideas, leads with equality and universality, and strives to empower employees in our overarching effort to consistently create great games and tell amazing stories. We base our success on our three core values both internally and in the wider market; honesty, integrity, and fairness drives everything we do.
Summary
The Information Technology Operations Manager is a player/coach who supports the business by ensuring a stable and reliable infrastructure. Scope encompasses Help Desk and IT Operations projects as needed; this includes team personnel, network infrastructure, servers, storage, telecommunications, Microsoft 365, firewalls, security, operating systems, and Help Desk software. Responsibilities also include vendor management, disaster recovery, system metrics/SLAs, asset management, software license compliance and auditing. Scope currently covers 4 main offices, 2 warehouses, and approximately 300 employees.
Essential Functions
* Directly supervise, manage priorities, and ensure appropriate training of IT Operations team; this includes ongoing Help Desk responsibilities and projects as needed. Mentor, coach, hire/develop, and hold team accountable for performance.
* Manage relationship with managed services provider; challenge solutions to ensure fit for purpose, partner with/hold them accountable for deliverables and service, and ensure necessary knowledge transfer to internal staff (network, cybersecurity, sys admin, etc).
* Oversee technology infrastructure planning (short and long-term) to ensure reliable and efficient operations; includes network planning, monitoring, maintenance, and support (routers, servers, firewalls, etc).
* Direct and oversee enterprise-wide computer and user management (SCCM, JAMF, Active Directory, Microsoft 365, etc.)
* Manage security risks, evaluating the current status and elaborating remediation actions
* Collaborate with IT Director to develop system and hardware budgets and then manage to them.
* Responsible for IT-related licensing and contracts.
* Work with team to troubleshoot issues and outages including after-action reviews to address and resolve findings.
* Ensure appropriate proactive communication with internal stakeholders, putting an emphasis on the customer service deliverables of the department.
* Direct and assist with maintaining internal technical documentation, manuals, and IT policies.
* Develop and implement IT policies and procedures; includes improvements to infrastructure performance, capacity and scalability while maintaining industry best practices and collaborating with our global IT team on any global initiatives, studies, standardizations and projects.
* Evaluate the current level of IT support delivery capabilities and develop an actionable improvement plan with regular reporting on progress. Near-term, responsible for deploying new Help Desk solution, creating dashboards and SLAs, managing metrics, and driving continuous improvement in day-to-day operations.
Education/Experience
* Associate's degree or higher in Information Technology, Computer Science, or related field.
* Six or more years of IT or related experience, with working knowledge of network administration and architecture
* Experience as a System Administrator or Network Administrator strongly desired
* Demonstrated team management or supervisory experience
* Experience in enterprise computer management for both Windows and Macs, including the use of tools such as SCCM and Casper/JAMF
* In-depth knowledge of core Microsoft technologies/implementations to include Active Directory, Domain Services, DNS, DHCP, GPO and SAML.
* Working knowledge of Microsoft 365.
Minimum Qualifications
* Excellent communication skills; verbal, written and interpersonal.
* Solid leadership orientation; actively seeks ways in which to act as a role model while guiding, developing, and mentoring others within the department.
* Solid organizational skills and the ability to handle multiple projects simultaneously, with the ability to prioritize competing tasks and work well as a productive member of the team.
* Solid customer focus and ability to work well under pressure; ability to anticipate and respond to business/user needs without being prompted
* Resourcefulness, can-do attitude, and problem-solving aptitude.
* Comfort with collaboration, open communication, and patience to work with a variety of interdisciplinary teams and users, with a strong focus on business outcomes.
* Experience building disaster recovery plans to ensure business continuity
* Must be able to diagnose and resolve problems quickly.
* Familiar with various operating systems and platforms. Linux, Apple and Windows including NTFS file and share permissions.
How to Apply:
Serious candidates should email the following to Alarie Maras (HR Coordinator) at ********************: a Letter of Interest explaining why the candidate wants this new and different position with Asmodee including examples of past performance or achievement in the role (or similar role) as well as a description of the candidate's skills and values as demonstrated through his or her job experience; a resume; and 3 references.
Asmodee is an equal opportunity employer. We strive for and celebrate a diverse team in our effort to carry out our company values of honesty, integrity, and fairness.
Easy ApplyIT Operations Manager
Senior information technology manager job in Roseville, MN
Are you an individual who is passionate about leading, mentoring, and coaching an IT team? Do you have a knack for developing systems, network planning, and technology infrastructure? Are you ready to work in a fast paced and diverse environment? Asmodee is excited to add an IT Operations Manager to our growing IT team. Serious candidates please see below for information on how to apply!
The Company:
ANA is part of the Asmodee Group, a global corporation headquartered in France and a worldwide leader in the creation, manufacturing, and distribution of games. Our games tell immersive stories that inspire people to push the boundaries of their imagination and include top tier titles such as, “CATAN,” “Ticket to Ride,” and “Spot It” among others. Our global success has come from our publishing studios and distribution networks where we transform high-potential stories into iconic consumer products. ANA believes in the power of ideas, leads with equality and universality, and strives to empower employees in our overarching effort to consistently create great games and tell amazing stories. We base our success on our three core values both internally and in the wider market; honesty, integrity, and fairness drives everything we do.
Summary
The Information Technology Operations Manager is a player/coach who supports the business by ensuring a stable and reliable infrastructure. Scope encompasses Help Desk and IT Operations projects as needed; this includes team personnel, network infrastructure, servers, storage, telecommunications, Microsoft 365, firewalls, security, operating systems, and Help Desk software. Responsibilities also include vendor management, disaster recovery, system metrics/SLAs, asset management, software license compliance and auditing. Scope currently covers 4 main offices, 2 warehouses, and approximately 300 employees.
Essential Functions
• Directly supervise, manage priorities, and ensure appropriate training of IT Operations team; this includes ongoing Help Desk responsibilities and projects as needed. Mentor, coach, hire/develop, and hold team accountable for performance.
• Manage relationship with managed services provider; challenge solutions to ensure fit for purpose, partner with/hold them accountable for deliverables and service, and ensure necessary knowledge transfer to internal staff (network, cybersecurity, sys admin, etc).
• Oversee technology infrastructure planning (short and long-term) to ensure reliable and efficient operations; includes network planning, monitoring, maintenance, and support (routers, servers, firewalls, etc).
• Direct and oversee enterprise-wide computer and user management (SCCM, JAMF, Active Directory, Microsoft 365, etc.)
• Manage security risks, evaluating the current status and elaborating remediation actions
• Collaborate with IT Director to develop system and hardware budgets and then manage to them.
• Responsible for IT-related licensing and contracts.
• Work with team to troubleshoot issues and outages including after-action reviews to address and resolve findings.
• Ensure appropriate proactive communication with internal stakeholders, putting an emphasis on the customer service deliverables of the department.
• Direct and assist with maintaining internal technical documentation, manuals, and IT policies.
• Develop and implement IT policies and procedures; includes improvements to infrastructure performance, capacity and scalability while maintaining industry best practices and collaborating with our global IT team on any global initiatives, studies, standardizations and projects.
• Evaluate the current level of IT support delivery capabilities and develop an actionable improvement plan with regular reporting on progress. Near-term, responsible for deploying new Help Desk solution, creating dashboards and SLAs, managing metrics, and driving continuous improvement in day-to-day operations.
Education/Experience
• Associate's degree or higher in Information Technology, Computer Science, or related field.
• Six or more years of IT or related experience, with working knowledge of network administration and architecture
• Experience as a System Administrator or Network Administrator strongly desired
• Demonstrated team management or supervisory experience
• Experience in enterprise computer management for both Windows and Macs, including the use of tools such as SCCM and Casper/JAMF
• In-depth knowledge of core Microsoft technologies/implementations to include Active Directory, Domain Services, DNS, DHCP, GPO and SAML.
• Working knowledge of Microsoft 365.
Minimum Qualifications
• Excellent communication skills; verbal, written and interpersonal.
• Solid leadership orientation; actively seeks ways in which to act as a role model while guiding, developing, and mentoring others within the department.
• Solid organizational skills and the ability to handle multiple projects simultaneously, with the ability to prioritize competing tasks and work well as a productive member of the team.
• Solid customer focus and ability to work well under pressure; ability to anticipate and respond to business/user needs without being prompted
• Resourcefulness, can-do attitude, and problem-solving aptitude.
• Comfort with collaboration, open communication, and patience to work with a variety of interdisciplinary teams and users, with a strong focus on business outcomes.
• Experience building disaster recovery plans to ensure business continuity
• Must be able to diagnose and resolve problems quickly.
• Familiar with various operating systems and platforms. Linux, Apple and Windows including NTFS file and share permissions.
How to Apply:
Serious candidates should email the following to Alarie Maras (HR Coordinator) at ********************: a Letter of Interest explaining why the candidate wants this new and different position with Asmodee including examples of past performance or achievement in the role (or similar role) as well as a description of the candidate's skills and values as demonstrated through his or her job experience; a resume; and 3 references.
Asmodee is an equal opportunity employer. We strive for and celebrate a diverse team in our effort to carry out our company values of honesty, integrity, and fairness.
Auto-ApplyEmbedded IT Director and On-Site Systems Specialist
Senior information technology manager job in Savage, MN
The Embedded IT Director / On-Site Systems Specialist serves as the primary technical resource and internal IT lead for Dental Associates of Minnesota, while acting as the liaison to Darkhorse Tech.
This individual will ensure all local technology systems operate smoothly, securely, and efficiently across practice locations. They'll handle daily on-site IT support, oversee system performance and vendor relationships, and coordinate with Darkhorse Tech's remote service and engineering teams for escalations, upgrades, and long-term technology planning.
The role combines hands-on technical support with strategic oversight and leadership, providing an embedded resource who understands both the operational demands of a dental practice and the IT systems that enable it.
Core Responsibilities
1. On-Site IT Operations & Support
Serve as the primary on-site IT contact for all Dental Associates of MN locations.
Provide hands-on support for hardware, software, and network issues.
Manage workstation and peripheral setup, troubleshooting, and maintenance.
Coordinate with Darkhorse Tech's NOC and Service Desk to resolve escalated tickets.
Monitor system performance, backups, and connectivity across all sites (cloud and local).
2. Internal IT Leadership & Coordination
Act as the internal IT Director, representing Dental Associates' technology priorities to Darkhorse Tech.
Manage IT initiatives, upgrades, and integrations across multiple practice locations.
Develop and maintain IT standards and best practices for staff and office workflows.
Serve as the communication bridge between Dental Associates' leadership and Darkhorse Tech's account and engineering teams.
3. Cybersecurity & Compliance
Enforce HIPAA and cybersecurity best practices in collaboration with Darkhorse's security team.
Oversee workstation patching, antivirus compliance, and access controls.
Conduct or coordinate regular security checks, backup verifications, and endpoint audits.
Maintain documentation for compliance and risk management reviews.
4. Documentation & SOP Development
Create, update, and maintain Standard Operating Procedures (SOPs) for local IT operations, including:
Equipment setup and onboarding.
Backup and recovery protocols.
Network troubleshooting workflows.
Vendor and support escalation processes.
Ensure all documentation is up-to-date, accessible in IT Glue, and aligned with Darkhorse standards.
5. Vendor & Partner Management
Coordinate with external technology vendors for hardware procurement, warranties, and service agreements.
Manage relationships with software providers (Open Dental, imaging systems, etc.).
Oversee installation and maintenance scheduling with Darkhorse Tech's project teams.
6. Strategic Technology Planning
Partner with Dental Associates leadership and Darkhorse Tech to design long-term IT roadmaps.
Identify opportunities to improve efficiency through new technologies.
Support planning and execution for system migrations, new site openings, or expansions.
Qualifications
5+ years of IT experience, preferably within dental, healthcare, or multi-location environments.
Strong technical background in networking, hardware, and Microsoft/Cloud environments.
Hands-on familiarity with dental software (Open Dental, Dexis, etc.) preferred.
Understanding of HIPAA, data security, and compliance best practices.
Excellent communication and interpersonal skills; confident working with both clinical and executive teams.
Strong organizational and documentation habits.
Ability to work independently on-site while coordinating remotely with a national IT provider.
Reporting Structure
Employer: Darkhorse Tech
Primary Worksite: Dental Associates of Minnesota (Savage, MN)
Reports To: Dental Associates Executive Leadership
Engagement Type: Full-time, Embedded On-Site Resource, works hand in hand with engaged MSP Vendor.
Success Metrics
Reduction in IT downtime across sites.
Increased satisfaction among Dental Associates staff and leadership.
Improved documentation quality and process consistency.
Successful coordination of Darkhorse and Dental Associates initiatives.
Strong communication and trust between on-site teams and external IT support.
Head of Business Systems
Senior information technology manager job in Plymouth, MN
The TMS Head of Business Systems will lead the strategic direction, development, and implementation of business systems across the organization. This role is responsible for ensuring that business systems align with the company's goals and objectives, driving efficiency, and supporting global operations. The role will collaborate with various departments, including IT, finance, and operations, to optimize business processes and enhance system functionality.
Tasks and Responsibilities
Develop and execute the strategic plan for business systems, ensuring alignment with organizational goals.
Lead the implementation and integration of business systems across global operations.
Collaborate with key stakeholders to identify business needs and translate them into system requirements.
Oversee the management and maintenance of business systems, ensuring their reliability and performance.
Drive continuous improvement initiatives to enhance system functionality and user experience.
Manage a team of business systems professionals, providing guidance and support.
Ensure compliance with industry standards and regulations.
Monitor and report on system performance, making recommendations for improvements.
Stay updated on emerging technologies and trends in business systems
Education and Experience
Bachelor's degree in Information Systems, Business Administration, or a related field; Master's degree preferred.
10+ years of experience in leading and managing business systems in a global organization.
10+ years of experience with Oracle JDE E1 ERP system and CRM platforms.
Strong understanding of business processes and system integration.
Excellent leadership and team management skills.
Ability to collaborate effectively with cross-functional teams.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Knowledge of medical device and life sciences industry standards and regulations.
Familiarity with data analytics and reporting tools.
Project management certification (e.g., PMP) is a plus.
Competencies
Strong understanding of business process management methodologies, process reengineering, and change management principles.
Proficiency in translating business requirements into functional specifications for IT applications with a focus on simplicity and pragmatism in problem solving and decision making.
Excellent project management skills, including the ability to manage cross-functional teams and global training initiatives.
Strong communication and interpersonal skills to collaborate effectively with business and IT stakeholders.
Analytical mindset with the ability to identify process improvement opportunities and drive data-driven decisions.
Strong analytical and problem-solving abilities to address challenges and drive continuous improvement.
Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
Lead others in a manner that builds their confidence and capabilities, challenging and supporting employees to learn and grow from their experience.
Good understanding of intercultural challenges.
Self-motivated with ability to coordinate projects and report status and progress.
Strong presentation and moderation skills
High level of self-control and good personal time management.
Travel: 50% domestic and internal
Salary range: $152,000-185,000/year
As a valued team member with Trelleborg, you will enjoy:
Competitive compensation: Plus, bonus opportunities!
Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more!
Greater opportunity for impact: You will impact the production of life-saving devices.
Growth and advancement: Join a global company that loves to promote from within and allows for advancement.
Business Services Systems Manager
Senior information technology manager job in Saint Paul, MN
Serves as a technology, process improvement and project management expert providing technical and functional support to Business Services leads and team members, as well as other campus users, to realize the value of Workday and Transact, document management systems, payment acceptance systems and all peripheral software utilized by Business Services. Provides Payment Card Industry (PCI) knowledge for Macalester to assist in maintaining PCI compliance.
This position offers a flexible hybrid schedule.
About The Department:
The Business Services Team fosters responsible stewardship of Macalester's financial resources through
integrity, effectiveness, and innovation. Guided by the College's mission, we strive to deliver consistently exemplary service with respect for the diverse needs of the entire Macalester community and external parties who rely on our work. We partner with our constituents to help them achieve their goals through timely and accurate resources, fiscal accountability, best practices, technical expertise, and ethical guidance fueled by a solutions-oriented spirit.
Responsibilities
System Analysis and Optimization
Provides technical and business analysis for prioritized projects and programs, including new software/system evaluation. Key resource for Workday and Transact for Business Services.
Provides technical leadership and project management for Business Services functional areas on technology projects, including evaluating existing business processes, gathering requirements, learning new technology functionality, conducting meetings, creating project roll-out and communication plans, developing and delivering training, and documenting and communicating the results. Meets with cross-departmental campus stakeholders as needed.
Coordinates with Information Technology Services (ITS) and Business Services users to keep informed and disseminate updates. Provide test plan best practices and document testing procedures.
Understands and documents the Business Services systems interdependencies, ensures effective process flow and data exchange and communicates with Business Services teams, ITS and other campus stakeholders.
Assists in on-going development, evaluation, automation, and documentation of Business Services processes and document handling and management with an eye toward continuous improvement and accessibility for our students, parents, vendors and other Macalester community.
Technical and Relationship Liaison
Serves as primary liaison between Business Services and ITS for troubleshooting, updates and projects.
Provides technical support, business analysis and project management for prioritized projects and programs, including coordinating with ITS and campus stakeholders.
Provides informed technical assistance, troubleshooting, and problem solving support to colleagues within Business Services, as well as campus users.
Provides technical support to functional owners for Workday and Transact systems and peripheral software utilized by Business Services. Includes learning new systems, documenting and training functional users.
Provides process and information outreach to the campus via marketing for the department, via announcements, attending campus meetings as a Business Services representative, campus-wide communications, soliciting feedback from the campus community and point of contact for campus.
Provides document management support, specifically for the PandaDoc application, within and beyond Business Services, as to improve the overall processes and accessibility for our students, parents, vendors and other Macalester community.
Accepting Payments Support
Provides expertise for payment systems across campus. Helps campus partners to comply with vetted accepting payments solutions. Creates, encourages, monitors, supports and provides training for in-person credit card training, to comply with PCI compliance requirements. Keeps systems up-to-date, customizes pricing catalogs, and monitors user populations. Provides payment processing mapping and support for campus customers and Accounting.
Provides Payment Card Industry (PCI) security compliance expertise campus-wide. Understands and documents procedures to minimize risk and educate campus partners managing payment systems. Works with ITS Security and payment-accepting campus partners to define PCI training, documentation and incident response plans (IRP). Works with payment-accepting campus partners to ensure that they are up-to-date on the latest PCI best practices and processes. Responsible for PCI compliance for Macalester on an annual basis, on behalf of Finance and Administration. Provides oversight of merchant ID accounts, billing and support.
Owns eMarkets ecommerce system. Works with campus partners and student organizations to create custom ecommerce sites that are thorough and user-friendly, and simplifies revenue collection. Provides training and support for eMarkets.
Serves as primary contact for Transact and Touchnet, product updates and vendor management. Provides support, documentation and customer support for ACH payments via Transact systems to campus end users, customers and Accounting.
Manages supporting systems for accepting payments, including Gmail, Google Calendar and Forms, credit card settlement report processing, finance revenue reporting, and associated website content and maintenance.
Provides after hours and weekend availability to support accepting payments for campus partners as needed.
User Training
Assists, as needed, with design, revision, and delivery of training and related materials to users within Business Services and elsewhere on campus.
Serves as primary contact for Finance reporting and related systems user training.
Updates and maintains related training resources.
Meets with campus users for Finance reporting and related systems training.
Initiates improvements to finance reports via Argos to simplify and make reports more user-friendly for the campus finance report users. Follows best practices by gathering feedback and testing with campus users.
Coordinates set-up and implementation of other Business Services training as needed.
Responsible for Business Services training website updates. Keeps the website up-to-date, easy to navigate and strives to make information complete and accessible for the campus audience.
Finance Access and Approval
Serves as primary contact for reporting access/approval for campus users. Works with Accounting to provide custom reporting support for budget inquiries or special projects.
Supports Accounting in the set-up of new users, subject to access/approval process. Actively watches for personnel or departmental changes that could impact access/approval and reaches out to those impacted to record and enact changes. Monitors the integrity of access and approval as roles and hierarchy changes. Works with Accounts Payable to provide support for finance approval validation
Supports Accounting in assigning campus user access/approval in a manner that protects and preserves system integrity, database structure, and internal controls.
Creates and manages e-forms and workflows for finance access and approvals
Other Responsibilities:
Completes other responsibilities as assigned. Participates as an active member of the team. Participates in department and college activities and supports implementation of shared goals and initiatives. Provides backup support to other members of the team.
Qualifications
3-5 years of relevant work experience.
Associate's Degree required. Bachelor's Degree preferred.
Experience with technology and applicable software and/or project management may be sufficient substitutes.
Project Management and/or Business Analyst certification preferred.
Compensation:
The annual salary for this position will be $75,757 to $79,201 depending on experience.
Benefits:
At Macalester, we are proud to offer excellent comprehensive employee benefits. Here are some highlights:
10% employer contributions to the retirement plan.
Generous Parental Leave.
Outstanding vacation and sick time packages, plus an additional 10 holidays.
Comprehensive health insurance plans, including a generous employer contribution to Health Savings Account.
Tuition assistance which pays between 75% - 100% of eligible tuition for employee dependents at select institutions.
Free primary care for most services through Nice Healthcare when enrolled in a Macalester health plan.
Access to the athletics fitness facility, wellness coaching and activities.
These are just some of the great benefits Macalester has to offer! To see our full benefits packages and options, please visit our Benefits Page.
Satisfactory completion of a criminal background check is a condition of employment.
This position is represented by MAPE.
Application Guidelines:
For best consideration, please submit your cover letter and resume through the Macalester Employment Opportunities webpage by January 2nd, 2025. No applications will be received after this date.
Jaclyn Howard
Talent Acquisition Manager
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Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities, women and LGBTQIA+ individuals.
Macalester College - Institutional Overview
Founded in 1874, Macalester College provides students with the inspiration, insight, and experience to become successful and ethical leaders. Located in flourishing St. Paul, Minnesota, Macalester enrolls over 2,000 students from across the country and around the world. Macalester is a preeminent liberal arts college recognized for its student service and celebration of internationalism.
At Macalester, we look at our employees through a whole-person, holistic lens. With comprehensive benefits and well-being programs, we provide and enable our community members to grow and care for themselves, their families, and one another. Our whole-hearted fidelity to community-building and social justice exemplify these ideals. Macalester College continuously prioritizes a culturally diverse and pluralistic community. We value individuals of all backgrounds and lived experiences.
Our rich blend of people holding varied identities enhances our strong commitment to multiculturalism and global citizenship. We seek candidates who reflect and strengthen our campus environment. Macalester invites and encourages everyone to apply who would add depth to our community including those from all sexual orientations, races, ethnicities, national origins, genders, religions, abilities, and ages.
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