Senior information technology manager jobs in Greece, NY - 155 jobs

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This position is a member of the CSL year-round team reporting directly to the Assistant Director of Development, and working directly with the CSL Advisory Council Development Committee and CSL Alumni Engagement. This role is responsible for supporting in the development and execution of the CSL development strategy to build a culture of philanthropy, develop relationships with key stakeholders, and build a robust alumni engagement program to raise funds for Camp Seneca Lake's capital, program, and scholarship needs. In the summer, this individual will support CSL's community engagement efforts at camp including donor events, Visitors Day, Community Shabbat, Alumni Weekend, Family Camp, and the broader CSL community experience. This is a full-time, year-round hybrid position, which would involve travel for community engagement work, and contribution to the summer program on the camp property. The candidate should expect to spend at least 50% of their time onsite at camp in the summer (and would have the option to be fully in residence at camp). Essential Duties and Responsibilities: Development ● Partner with the Assistant Director of Development and Development Committee to sustain a cohesive development strategy including donor cultivation, prospecting, campaign goals, and ongoing stewardship ● Co-own the production of fundraising marketing materials including monthly newsletter, info sheets, and digital media ● Work with Assistant Director of Development to maintain CRM system for CSL donors, and support broader JCC development team with database support and onboarding as needed ● Attend weekly JCC development gift review and manage CSL gift processing in conjunction with Assistant Director of Development. ● Participate in regular strategy sessions with camp management team to identify and address ongoing areas of focus ● Partner with Assistant Director of Development and Development Committee chairs to execute fundraising campaigns ● Support the preparation of grant proposals and necessary reporting for confirmed grants ● Support fundraising among young alumni Community engagement ● Plan and organize alumni engagement events serving as main point of contact for attendees and supporting program planning and execution ● Serve as the liaison for CSL Alumni Engagement, collaborating with the group to plan alumni gatherings in various cities ● Ensure alumni database in CampMinder is comprehensive and accurate ● Serve as the direct supervisor for summer Media Team, ensuring that media produced at camp can be leveraged for development and communications ● Supervise a Media/Social Media intern ● Oversee all community engagement efforts at camp in the summer including Visitor's Day, Community Shabbat, donor tours, etc. and support Alumni Weekend in conjunction with the Assistant Director of Development Qualifications Education and Experience: ● Bachelor's degree ● At least 2 years experience, preferably including in a development or sales-oriented role ● Experience with Jewish nonprofit camping preferred but not required Key Competencies for Success: ● Proven administrative skills with the ability to efficiently and accurately handle a variety of responsibilities and a large volume of work, including experience managing a CRM system or donor database. ● Exceptional verbal and written communication skills - conveying warmth, enthusiasm, and an ability to build trust ● Ability to cultivate and steward positive relationships with stakeholders from diverse backgrounds ● Extremely well organized and able to prioritize work, problem solve and meet scheduled deadlines under pressure ● Willingness to work a flexible schedule with ability to be based at camp or travel to camp regularly during the summer (expect to spend at least 50% of time at camp in the summer) and work evenings and weekends as needed for events ● Interest in and/or a commitment to learning Jewish history, culture, and traditions in the context of the JCC and tikkun olam (repairing the world) Computer Skills: ● Strong computer skills ● Competency in MS Office (Outlook, Excel, Word, Powerpoint) is a must ● Proficiency with donor software ● Ability to learn and utilize new software programs ● Experience with CampMinder is helpful but not required

Job Description Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 125 years of innovation, Arnold serves a wide range of industries, including aerospace, defense, medical, energy, and automotive. The company partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Arnold is seeking a Business Applications Manager to lead the ongoing deployment, improvement, and integration of our business applications. This hands-on leader will be responsible for planning, coordinating, and delivering technology solutions that support efficient operations and drive business growth. The role combines strategic leadership with technical execution. The Business Applications Manager will oversee projects, budgets, and vendors while also contributing directly through application configuration, database work, and code development. By partnering across the organization, this role ensures that our systems are aligned with business needs, optimized, and delivering measurable value. The ideal candidate is a versatile manager with strong development skills, experience leading projects, and a proven ability to balance day-to-day execution with long-term vision. Key Responsibilities Team Leadership & Management Lead and mentor a team of application developers, application support, and data specialists. Conduct performance reviews, set professional growth goals, and maintain accountability through structured tracking. Foster a collaborative, transparent, and continuous improvement culture. Manage external partners and consultants by defining project scope, setting clear expectations, and holding them accountable for deliverables, timelines, and quality of work. Business Systems Improvements, Rollout, and Support Plan and oversee improvements, rollouts, and integrations for enterprise applications. Partner with stakeholders to ensure new system implementations align with business priorities and deliver measurable outcomes. Provide hands-on support for application configuration, integrations, and custom development when needed. Reduce technical debt by consolidating legacy systems and optimizing the application portfolio. Oversee the application support process, ensuring requests are managed through the ticketing system and resolved effectively. Coordinate with the Service Desk team on training and escalation from tier 1 issues. AI & Automation Initiatives Lead AI initiatives, including focus groups, training, pilot projects, and tool adoption. Evaluate and implement AI-enabled solutions for process automation across functions. Identify opportunities to enhance efficiency and decision-making through AI. Data & Analytics Enablement Implement and manage a modern data lakehouse architecture to centralize and govern enterprise data. Build and support reporting solutions that deliver accurate, timely, and accessible insights. Drive self-service reporting capabilities through BI tools, empowering teams to access and act on data. Ensure data integrity, security, and alignment with business strategy. Agile & Project Delivery Implement and refine Agile practices, facilitating sprint planning, daily standups, retrospectives, and backlog prioritization. Collaborate with stakeholders to align priorities, define requirements, and deliver incremental value. Champion Agile practices across the organization to drive adoption and efficiency. Strategic Alignment & Stakeholder Engagement Partner with senior leadership to align business applications, AI initiatives, and data strategy with organizational goals. Translate strategic objectives into actionable roadmaps for system rollouts, integrations, and enhancements. Manage vendor selection and performance to ensure optimal return on technology investments. Standards, Governance & Budget Oversight Establish and enforce development and governance standards, including CI/CD, code reviews, and documentation practices. Manage budgets, resource allocation, and vendor contracts to ensure cost efficiency and compliance. Maintain centralized documentation and training resources to improve knowledge sharing and adoption. Qualifications Required Bachelor's degree in Computer Science, Information Systems, Business, or a related field required. Proven experience managing and delivering enterprise application rollouts, integrations, or major upgrades. Strong knowledge of application development practices, databases, and modern integration approaches. Demonstrated hands-on technical ability - configuring systems, writing code, or managing data. Experience leading projects using Agile methodologies (Scrum, Kanban) with measurable results. Strong leadership and people-management skills, with experience guiding cross-functional teams. Excellent problem-solving, communication, and stakeholder management abilities. U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations. Preferred Experience implementing core business systems like ERP, CRM, FP&A, HRIS, or QMS systems in a manufacturing or industrial environment. Exposure to AI initiatives such as automation, analytics, or AI-driven business process improvements. Experience leading data architecture or BI initiatives (data lakes, or self-service reporting). Familiarity with cloud platforms (Azure or AWS) and modern DevOps/CI/CD practices. Professional certifications (e.g., PMP, PMI-ACP, CSM, ITIL, Microsoft, or AI-related certs). Master's degree in a relevant discipline is a plus. Working Conditions: Full-time, Monday-Friday, with flexibility to occasionally support critical system go-lives or urgent production issues outside of standard hours. Primarily office-based role with extended periods of computer use and meetings. Some travel required for periodic visits to other sites, vendor offices, or industry events. May occasionally require entering manufacturing areas where personal protective equipment (PPE), including safety shoes and eye protection, must be worn in compliance with company safety policies. Hearing protection is available if desired. The employee may occasionally be required to lift and/or move up to 25 pounds. Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #ROC

An IT Security Analyst is a vital part of an organization's mission to protect its information assets. Salary range (depending on experience): $70k-$140k The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements. As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes. The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes. Strong communications skills and a high level of values are essential for this role. DUTIES AND RESPONSIBILITIES: Monitors organization's networks for security breaches and investigates a violation when one occurs. Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information. Prepares reports that document security breaches and the extent of the damage caused by the breaches. Researches the latest information technology (IT) security trends. Helps plan and carries out an organization's way of handling security. Develops security standards and best practices for their organization. Recommends security enhancements to management or senior IT staff. Defines, implements and maintains corporate security policies. Conducts internal and external security audits. Protects digital files and information systems against unauthorized access, modification or destruction. Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available. Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals. Follows established departmental policies, procedures, and technical standards. Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate Is responsible for attending all annual mandatory educational programs as required by position. EDUCATION: Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred. EXPERIENCE: Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role. Experience with SIEM, IDPS, DLP is strongly desired.

An IT Security Analyst is a vital part of an organization's mission to protect its information assets. Salary range (depending on experience): $70k-$140k The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements. As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes. The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes. Strong communications skills and a high level of values are essential for this role. DUTIES AND RESPONSIBILITIES: Monitors organization's networks for security breaches and investigates a violation when one occurs. Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information. Prepares reports that document security breaches and the extent of the damage caused by the breaches. Researches the latest information technology (IT) security trends. Helps plan and carries out an organization's way of handling security. Develops security standards and best practices for their organization. Recommends security enhancements to management or senior IT staff. Defines, implements and maintains corporate security policies. Conducts internal and external security audits. Protects digital files and information systems against unauthorized access, modification or destruction. Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available. Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals. Follows established departmental policies, procedures, and technical standards. Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate Is responsible for attending all annual mandatory educational programs as required by position. EDUCATION: Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred. EXPERIENCE: Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role. Experience with SIEM, IDPS, DLP is strongly desired.

Job DescriptionDescription: WeTheHobby is hiring a Community Engagement Manager to sit between our VIP Management team and our Social team-owning the real-time conversations that drive the hobby: comments, live chats, Discord, and in-person community moments. This is not customer support. You won't live on help tickets. Your job is to turn attention into belonging and belonging into repeat viewing, repeat buying, and referrals. This role has autonomy to recognize, reward, and engage community members within defined guardrails, without routing through customer support for routine engagement decisions. What you'll own You will run the “community layer” across: Social comment sections, social DM's & DM's on marketplace platforms Live stream chat moderation (TikTok, Fanatics Live, Whatnot) for key lives Discord community management In-person community activations wherever our collectors already are Hobby centric social listening and UGC mining Launch and management of WTH reddit community Synchronizing the community experience across disjointed platforms to ensure a 'Single Community' feel regardless of where the member prefers to shop. Own community-exclusive gamification strategies that reward 'Chat MVP' behaviors and bridge the gap between casual viewers and the VIP tier. Own weekly community insight reporting: trends, recurring asks, sentiment shifts, and drop opportunities surfaced from comments, live chats, Discord, and Reddit-feeding directly into Live Ops, VIP, and Merch decisions. Identify, build, and manage relationships with relevant creators, breakers, collectors, and community leaders-online and in-person-to extend WTH's reach, credibility, and community presence across platforms and events. How this role fits in the org Works daily with VIP Managers to amplify relationships, moments, and recognition for top collectors and identify and elevate emerging collectors toward VIP consideration Works daily with Social (Content, Paid, CRM) to translate content into conversation (and conversation into content) Collaborates with Live Ops / Talent / Hosts to keep streams high-energy, safe, and conversion-friendly Partners with Social and Live Ops to activate creator relationships across content, lives, drops, and community programming. How success is measured Returning chat participant rate on lives Discord community growth, active users, engagement and post velocity Proactive chat support on platforms driving net new revenue Comment response time + engagement depth Partner/community amplification moments per month Core responsibilities Comment strategy that drives reach + loyalty Own daily engagement across TikTok/IG/YouTube/X: replies, pins, questions, thread steering Develop a repeatable “comment playbook” for launches, drops, and big pulls Proactively comment on partner pages (brands, creators, shows, hobby accounts) to increase reach and relationship depth Escalate reputational risks quickly; de-escalate calmly and professionally Study competitor communities and bring insights back to implement for our team Live stream moderation (TikTok / Fanatics Live / Whatnot) Moderate chat in real time: enforce rules, remove toxicity, keep momentum high Drive “guided attention”: remind viewers what's happening, what's next, where to bid/buy, how to participate Coordinate with hosts: timing callouts, pinned messages, giveaways, hype moments Provide post-live engagement feedback to hosts and Live Ops, including chat sentiment, engagement peaks, friction points, and optimization suggestions. Discord ownership Manage channels, roles, rules, events, and announcements Program weekly community moments (AMA, drop alerts, collector spotlights, “best pulls” threads) Build a moderation system and culture that feels fun, fair, and high-trust Hobby ecosystem networking (platform + community leaders) Build and maintain relationships inside the Whatnot/Fanatics Live ecosystem (community figures, operators, partner accounts) Identify collaboration opportunities (co-streams, event meetups, partner drops) Be our “friendly connective tissue” across the hobby-online and offline Creator & Community Partnerships Represent WTH at the events that matter (shows, hobby meetups, conventions) Run lightweight activations: meetups, VIP moments, content capture coordination, community onboarding Proactively connect with creators, breakers, and community leaders at events to build authentic relationships, explore collaboration opportunities, and strengthen WTH's presence within the hobby. Coordinate creator-led moments at events (meetups, co-streams, appearances, content capture) and translate those relationships into ongoing online engagement and community growth. Turn IRL moments into online momentum (recaps, shoutouts, community highlights) Requirements: You care deeply and are well versed in all things hobby (sports cards/collectibles) 1+ years in community management, social engagement, or live chat moderation (marketplace/live commerce experience is a plus) You live inside TikTok/IG/YouTube comment culture and know how to sound human at scale Discord fluency (roles, channels, moderation tools, community programming) Strong judgment: you know when to joke, when to redirect, and when to shut it down Some travel for events to be expected, less than 10% In accordance with applicable Federal and State laws, the anticipated pre-commission salary for this position based upon location in Rochester, NY, and experience is $65,000 - $75,000 annually. To comply with Federal law, WeTheHobby participates in E-Verify. All newly hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role The Sr. Manager of Customer Service - Systems & Resource Optimization is responsible for driving operational excellence across the Customer Service organization by leading a team of professional individuals focused on developing scalable processes, optimizing technology and automation solutions, and ensuring Customer Service is equipped with the training, tools, and resources needed to deliver exceptional customer experiences. This role partners closely with global functions and cross-functional teams to drive strategic initiatives, enable efficient workflows, and position Customer Service to thrive in a rapidly evolving environment. This role requires critical thinking to drive the overall Customer Service strategy and resource planning. Location: Preferred candidates to be based near our HQ in Rochester, NY, San Diego, CA or Athens, OH. The Responsibilities Exceptional People Leadership Skills Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Models effective change leadership by guiding the team through organizational shifts with clarity, stability, and confidence. Training, Development & Process Excellence Lead the strategy, design, and execution of Customer Service training and development programs to ensure team readiness, consistency, and competency across all channels. Own the creation, maintenance, and governance of Customer Service Standard Operating Procedures (SOP) to ensure process clarity, compliance, and continuous improvement. Identify skill gaps and partner with leaders to build targeted learning solutions that improve service quality and operational effectiveness. Technology, Automation & Resource Optimization Drive the Customer Service technology and automation roadmap-evaluating new tools, optimizing existing platforms, and implementing scalable global solutions to improve efficiency and employee experience. Partner with IT, vendors, and business leaders to implement system enhancements, integrations, and new capabilities. Lead the Customer Inventory Solutions roadmap and current assets. Strategic Planning & Cross-Functional Leadership Lead Customer Service planning efforts, aligning people, processes, and systems to organizational goals to ensure proper staffing, workload balance, and support coverage. Optimize cross-functional workflows to reduce friction and enhance end-to-end order management. *May be required to work holidays and weekends as needed *Required in North America The Individual Required: Bachelor's degree in Business, Operations, Customer Experience, or related field (Master's preferred). Minimum of 5 years of experience in Customer Service, Operations, Resource Planning, or related field including experience in a leadership role; or equivalent combination of education and experience. Strong leadership skills and ability to lead a successful, thriving team with varying responsibilities. Strong project management capabilities. Exceptional communication skills with proven ability to influence and collaborate across teams. Ability to think critically, analyze data, forecast resource needs, and translate insights into strategic recommendations. This position is not currently eligible for visa sponsorship. Perform other work-related duties as assigned. Preferred Skills Demonstrated experience implementing technology platforms, automation solutions, or operational systems. Experience supporting global, cross-functional initiatives. Experience with SOP creation, training program development, and process optimization. Strategic thinking skills and ability to translate strategies into executable tactical action plans. Ability to deliver results while working in a highly independent and fast-paced team environment. Commercial and Business acumen. Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement. Ability to analyze financial data and generate logical strategies and plans based on analysis. Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint) is preferred Strong presentation and negotiation skills. Solid communication skills - written and verbal. Ability to uphold and support individual and company values. High degree of ethics and professionalism while interacting with customers, vendors, and co- workers. Ability to handle confidential information is required. Ability to work under general supervision following established procedures required. Key Working Relationships Internal Customers: Regularly collaborates with Supply Chain, Commercial, Finance, and Customer Excellence functions to address customer needs and resolve issues. External Customers: Engages often with external customers, distributors, vendors and strategic partners. The Work Environment Typical office environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. The Physical Demands Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. No strenuous physical activity, though occasional light lifting of files and related materials is required. 100% of time in meetings, working with team, or talking on the phone at the desk on computer, doing analytical work. Occasional travel required; 5%. Travel includes airplane, automobile travel and overnight hotel. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $110,000 to $150,000. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ************************** #LI-AC1

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role The Sr. Manager of Customer Service - Systems & Resource Optimization is responsible for driving operational excellence across the Customer Service organization by leading a team of professional individuals focused on developing scalable processes, optimizing technology and automation solutions, and ensuring Customer Service is equipped with the training, tools, and resources needed to deliver exceptional customer experiences. This role partners closely with global functions and cross-functional teams to drive strategic initiatives, enable efficient workflows, and position Customer Service to thrive in a rapidly evolving environment. This role requires critical thinking to drive the overall Customer Service strategy and resource planning. Location: Preferred candidates to be based near our HQ in Rochester, NY, San Diego, CA or Athens, OH. The Responsibilities Exceptional People Leadership Skills * Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. * Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Models effective change leadership by guiding the team through organizational shifts with clarity, stability, and confidence. Training, Development & Process Excellence * Lead the strategy, design, and execution of Customer Service training and development programs to ensure team readiness, consistency, and competency across all channels. * Own the creation, maintenance, and governance of Customer Service Standard Operating Procedures (SOP) to ensure process clarity, compliance, and continuous improvement. * Identify skill gaps and partner with leaders to build targeted learning solutions that improve service quality and operational effectiveness. Technology, Automation & Resource Optimization * Drive the Customer Service technology and automation roadmap-evaluating new tools, optimizing existing platforms, and implementing scalable global solutions to improve efficiency and employee experience. * Partner with IT, vendors, and business leaders to implement system enhancements, integrations, and new capabilities. * Lead the Customer Inventory Solutions roadmap and current assets. Strategic Planning & Cross-Functional Leadership * Lead Customer Service planning efforts, aligning people, processes, and systems to organizational goals to ensure proper staffing, workload balance, and support coverage. * Optimize cross-functional workflows to reduce friction and enhance end-to-end order management. * May be required to work holidays and weekends as needed *Required in North America The Individual Required: * Bachelor's degree in Business, Operations, Customer Experience, or related field (Master's preferred). * Minimum of 5 years of experience in Customer Service, Operations, Resource Planning, or related field including experience in a leadership role; or equivalent combination of education and experience. * Strong leadership skills and ability to lead a successful, thriving team with varying responsibilities. * Strong project management capabilities. * Exceptional communication skills with proven ability to influence and collaborate across teams. * Ability to think critically, analyze data, forecast resource needs, and translate insights into strategic recommendations. * This position is not currently eligible for visa sponsorship. * Perform other work-related duties as assigned. Preferred Skills * Demonstrated experience implementing technology platforms, automation solutions, or operational systems. * Experience supporting global, cross-functional initiatives. * Experience with SOP creation, training program development, and process optimization. * Strategic thinking skills and ability to translate strategies into executable tactical action plans. * Ability to deliver results while working in a highly independent and fast-paced team environment. * Commercial and Business acumen. Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement. * Ability to analyze financial data and generate logical strategies and plans based on analysis. * Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint) is preferred * Strong presentation and negotiation skills. * Solid communication skills - written and verbal. * Ability to uphold and support individual and company values. * High degree of ethics and professionalism while interacting with customers, vendors, and co- workers. * Ability to handle confidential information is required. * Ability to work under general supervision following established procedures required. Key Working Relationships Internal Customers: Regularly collaborates with Supply Chain, Commercial, Finance, and Customer Excellence functions to address customer needs and resolve issues. External Customers: Engages often with external customers, distributors, vendors and strategic partners. The Work Environment Typical office environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. The Physical Demands Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. No strenuous physical activity, though occasional light lifting of files and related materials is required. 100% of time in meetings, working with team, or talking on the phone at the desk on computer, doing analytical work. Occasional travel required; 5%. Travel includes airplane, automobile travel and overnight hotel. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $110,000 to $150,000. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ************************** #LI-AC1

Manager - Transmission & Substation Project Development Reports to Sr Director - Integrated System Planning Reports to Kirkwood, NY or Rochester, NY The base salary range for this position is dependent upon experience and location, ranging from: $135,000-$168,400 Job Summary This position is responsible for developing and leading a diverse team of utility engineering experts tasked with the performance of comprehensive needs and solutions assessments to address a wide range of T&S reliability and infrastructure needs. Some specific responsibilities include oversight of the following T&S capital plan activities: * Oversees team responsible for development of the majority of new T&S capital projects to a Conceptual design level ready for financial approval and eventual handoff for project Execution (i.e.detailed design, procurement, and construction). * Responsible for ensuring that all proposed T&S projects meet stakeholder and internal Investment Plan requirements by ensuring proper justification and supporting documentation is available. * Lead member and contributor role at the Transmission System review Group (TSRG) responsible for vetting and approving new projects prior to delivering them for execution. Includes thorough review and feedback of submitted TSRG stakeholder materials. May take on role of chair or vice-chair of TSRG for AVANGRID. * Responsible for technical, investment oversight and decision making for all T&S capital projects from inception through construction. * Supports all aspects of AVANGRID's Long Term Outlook of the T&S CAPEX investment portfolio including rate case preparations, regulatory funding commitments, ISO reporting, etc. * Regular collaboration with Operations, Maintenance, and Planning personnel to identify and mitigate T&S system issues. * Investigates reports of T&S system needs requiring comprehensive intervention assessments in a prioritized manner to ensure that issues are appropriately addressed in AVANGRID's long term investment plan (e.g. operations, maintenance, field surveys, etc.). * Establishes the acceptable level of documentation required for projects based on the cost, complexity, and regulatory requirements associated with each project. * Extensive presentation and report preparation (and or review/editing) skills are essential including the ability to concisely articulate decision making. This includes both executive and comprehensive level explanations of system needs ranging in complexity along with mapping to recommended solutions (or planned projects). * Ability to present compelling messages to internal and external stakeholders including executives, regulator's, and ISO's. * Ability to develop and build collaborative and constructive relationships across internal business areas and teams and/or external stakeholders including regulators and ISO's. Key Responsibilities * Business Leadership: * Energizing leader that promotes a culture of collaboration, efficiency, innovation, and quality across business areas. * Promotes continual growth and development to advance business objectives. * Ensure consistent, constructive, and clear development and performance feedback mechanisms are established to build and promote a high functioning team focused on the achievement of complex business objectives. * Strategic and Technical Leadership: * Provides strategic leadership of a highly technical internal external contractor team working across multiple operating companies and geographic locations. * Initiates, leads, collaborates or advises on a broad range of highly complex multidisciplinary issues across electric Networks business areas such as Asset Management, T&S project technical review, System Topology design, Reliability and Resiliency, Equipment Standardization, Equipment Ratings, and Protection & Control. Provides leadership and facilitates collaborative decision making. * Communicate, influence and motivate: * Use of excellent verbal and written communication skills with all levels of management to inform and influence others, providing strategic input for business plans and decision making. * Serves as a witness on a broad range of regulatory and technical issues to advance business objectives (ISO's, siting council, PUC's, etc.). * Represent AVANGRID in national and regional forums. * Predict needs, direct the development of solutions: * Initiate studies/activities required to identify issues and system needs, evaluate threats/opportunities, define and prioritize system-wide solutions based on risk, value and implementation complexity. * Regional Strategy & Regulatory: * Represents company interests before regional and regulatory bodies. * Provides strategic guidance and support on complex regulatory and technical issues. * Assists executive and other senior leaders in identifying and managing risks, opportunities and business uncertainty driven from such things as changes in the industry (regulatory, process, forecasts) and projects/ growth endeavors under consideration. * Provides input into the development of processes and strategies for the business unit that reflect knowledge of national, regional, and local dockets, orders and regulations. * Anticipates impacts of legislative and regulatory changes to tariffs, investment rate recovery and business strategies and plans. * Stays abreast of changes in the industry and initiate effective Responses across business areas, such as studies/assessments, evaluation of threats/opportunities/possible outcomes, and recommendation of alternatives based on risk, value and implementation complexity. * Represent AVANGRID in national and regional forums. * Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees. Required Qualifications * Bachelor's Degree Experience: 7 Years * Bachelor's degree in Electrical, Civil, or Structural Engineering. * An advanced education such as an MBA and / or a Professional Engineering License is a plus. * Seven years of practical experience and working knowledge across a broad range of T&D Power Systems including Planning, Engineering, Construction, or Operations. * Demonstrated ability to lead and develop engineering teams responsible for the performance of comprehensive needs and solutions assessments addressing a wide range of Transmission & Substation (T&S) reliability and infrastructure deficiencies. * Demonstrated ability to deliver thoughtful, practical and innovative approaches to evaluation of solution alternatives to justify T&S projects and resulting investment plans. * Demonstrated ability to oversee and/or prepare sufficient documentation and deliver concise communications at all levels including internal Executives and Sr. Leadership as well as external Regulators, ISOs and other key stakeholders. Preferred Qualifications * An advanced education such as an MBA and / or a Professional Engineering License is a plus. #LI-AM1 #ONSITE Company: ROCHESTER GAS & ELEC CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: March-27-2026

OPEN JOB: Sr. Manager, Trade Compliance SALARY: $147,000 to $150,000 INDUSTRY: Aerospace / Aviation / Defense Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Description: Leading a team of 15, this role is on-site located in Rochester, NY. The Global Trade Compliance Senior Manager will be responsible for all Trade Compliance matters and manage all Trade Compliance teams within the Tactical Communications Sector of the Communication Systems (CS) segment. This role will oversee the development, implementation, and enforcement of trade compliance policies, processes, and procedures. Supervise and coordinate the activities of the trade compliance team to accomplish all assigned responsibilities. Coordinate with the Licensing, Operations & Training, and Customs & Traffic Directorates to ensure the development and execution of compliant business solutions. This includes but not limited to advising on the interpretation of USG trade laws/regulations for export approvals, training content, and requirements for the appropriate action and required documentation for the physical export and/or import of all commodities. This position must coordinate closely with other stakeholders in the pursuit of international sales opportunities. This position reports directly to the Global Trade Compliance Segment Director of Communication Systems. Essential Functions: Supervise sector trade compliance team Communicate trade requirements and status updates to division leadership and sector president Implements corporate trade compliance policies and procedures Develop effective trade compliance requirements across the Sector, act as Empowered Official on behalf of the Sector, anticipate/proactively assess compliance posture Prepares, reviews, and manages export authorizations and records Support and maintain a collaborative, transparent and positive culture within the TCOM sector. Work directly with leadership from Business Development, Program Management, Operations, Finance, Order Management, Product Line Management, Engineering and other key functions to ensure Trade Compliance strategy is built into critical business pursuits and to support business needs. Continuously improve the team's procedures to ensure critical revenue licenses are completed in satisfaction of the Segment's and Sector's financial objectives. Ensure the timely, accurate and successful completion of all investigations and compliant reporting of all violations of USG trade laws/regulations. Support Compliance Assistance Visits and compliance audits to assess compliance posture 20% travel domestically Ability to obtain US Secret Security Clearance Qualifications: Bachelor's Degree with 12 years prior experience, Graduate Degree with 10 years prior experience. In lieu of a degree, minimum of 16 years of prior related experience. Minimum 3 years of experience leading a high performing team. Minimum 5 years of experience with International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR) Minimum 5 experience with U.S. trade sanctions program to include Office of Foreign Assets Control (OFAC) Preferred Additional Skills: Ability to interpret USG laws/regulations and assess risk management aspects Experience with OCR EASE Must possess excellent communications skills Previous assignment in military operational and/or policy positions Technical background Background in the Foreign Military Sales program Team player, proactive, self-motivated, highly organized, ability to handle shifting priorities Strong people leadership skills; Encourages team contributions and team members to support each other. Communicate effectively and professionally (both orally and in writing) at all levels of the organization Make decisions using sound judgement while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations Analyze, evaluate, develop and implement processes and procedures assignments within budget and adhere to time requirements and schedule Exercise discretion and independent judgement in the performance of duties and tasks assigned. If you are interested in pursuing this opportunity, please respond back and include the following: Full MS WORD Resume Required compensation Contact information Availability Upon receipt, one of our managers will contact you to discuss in full STEPHEN FLEISCHNER Recruiting Manager INTERMEDIA GROUP, INC. EMAIL: *******************************

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500291 Lab Computer Fac-Clin Labs SMH Work Shift: UR - Day (United States of America) Range: UR URG 114 Compensation Range: $86,482.00 - $129,723.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The IT Project Manager III is a member of a cross-functional team where teamwork, collaboration, balancing competing priorities and continuous learning are the norm. This position is a member of the IT Project Office and in collaboration with team leads, application build teams and business, financial, operational and other stakeholders as designated. Responsibilities include end-to-end project management services of medium to large projects. Conforms to established guidelines, standards and conventions for project management and business requirements documentation. JOB DUTIES AND RESPONSIBILITIES: - Manages medium to large assigned IT projects independently. Gathers input from team members on required tasks and translates into a project plan with tasks, activities, dependencies, timelines, milestones, resource requirements, and deliverables. Monitors progress of project activities and ensures all critical implementation criteria are met. - Coordinates with Architects, Team Leads, Resource Managers, IT Leaders Sponsors as needed to ensure project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training and support. Facilitates project meetings using effective meeting techniques for objectives, agendas, participants and meeting minutes. Develops and maintains reporting dashboards suitable for Senior Leadership to communicate project status. Conducts post-project lessons learned sessions to identify successful project elements and areas for future improvement. - Identifies, tracks and manages risks and mitigation plans within assigned projects, escalating as appropriate. Identifies, tracks and manages issues to resolution within assigned projects, escalating as appropriate. - Provides status reports to steering committees. Utilizes a variety of project management methodologies as appropriate to the project. Manages project scope and timeline, using appropriate governance bodies and Project Office leadership direction. - Keeps current with business and strategic goals. Understands other University service providers. Stays apprised of teams roles, processes, tools and architecture to better understand how the team works together to meet users' needs. Attends webinars, reads case studies and white papers and participates in other opportunities to further refine skills and stay apprised on project management - Coaches and positively influences project team members to ensure accountability and action. - Determines scope of the problem/project through collaboration with the executive project sponsor, key users and system and application analysts. Collaborates with technical team leads and/or Resource Managers to assign appropriate resources to the project. Obtains necessary approvals. - Makes presentations to staff on work-related issues. Serves on committees and attends meetings as requested. Other duties as assigned. QUALIFICATIONS: - Bachelor's degree required in related discipline such as Project Management, Business Administration, Information Technology, or Engineering. - 5 years of related experience required or equivalent combination of education and experience; - Experience in healthcare or higher education field and ServiceNow, JIRA, Smartsheet, Clarity PPM or Project Portfolio Management (PPM software experience preferred. Detail-oriented with a proven ability to manage projects and excellent communication (written and verbal), presentation, analytical and problem solving skills required; - Extensive computer literacy, including Microsoft Project, Teams and PowerPoint preferred. - Project Management Professional (PMP) certification may be required within a year of hire and Agile certification (PMI-ACP, DASM or CSM) preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Job Description Responsibilities include: Supervise assigned tax and assurance projects to ensure they are filed/completed by the due date. Projects may include T1, T2, T3, T4, T5, T1134, T1135, Tax Reorgs, Tax Audits, etc. Effectively plan, supervise, and execute review and compilation engagements and accounting projects in accordance with all relevant professional standards and policies Maintain high-quality control by reviewing the assurance and non-assurance engagement files, tax returns and other work to ensure accuracy and completeness and that the engagement/project is in compliance with the relevant professional standards and Firm policies; provide feedback to team members Monitor project timelines against targets, adjust where necessary; advise clients of project status and seek clarification on discrepancies where applicable Conduct or provide input into staff performance reviews Develop the skills, capabilities, and potential of less experienced staff through supervision, coaching, mentoring, knowledge transfer, internal training delivery, and assignment of challenging work opportunities Effectively manage and focus firm resources Develop/maintain strong long-term working relationships with key business decision makers internally and externally throughout the year to communicate value and inform them of the firm's scope of services Foster an efficient, innovative, and team-focused environment Qualifications CPA designation with 5+ years of post-certification professional accounting experience 2+ years of management experience within accounting field Bachelor's degree in Accounting, Finance, or Economics or equivalent experience Strong knowledge of ASPE and ITA Experience with Microsoft Office products as well as Caseware, Profile and QBO would be an asset Self-motivated and organized Ability to deliver in a fast-paced, deadline-driven environment Strong interpersonal and communication skills to liaise with clients and team members Why is This a Great Opportunity This is a great opportunity for an experienced CPA to take on a leadership role with a well-established and growing mid-size firm that values mentorship, quality work, and professional development. With a clear path to partnership, it offers long-term career growth in a collaborative and client-focused environment.

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President, Tech Sales - C&H, Lifesciences & Healthcare The VP Tech Sales will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within the Lifesciences & Healthcare unit, in support of Genpact's Sales and Transformation Services community. Responsibilities • Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use Digital technologies to craft transformational value propositions for the clients. • Proactively create, identify, and develop opportunities in Application Management, Application Development, Modernization, Quality Assurance, Data, AI, Cyber etc. • Industry knowledge of Lifesciences & Healthcare industry. Also, key client connects in Lifesciences & Healthcare firms. • Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. • Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Data, Experience, Digital delivery etc.) • Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. • Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc. • This role reports to the Global Growth Leader. The Senior Tech Seller will work in close partnership with Genpact Sales, Solutions, SMEs, and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals. Qualifications we seek in you! Minimum Qualifications / Skills • Leaders with deep domain and proven knowledge and experience in Technology and Data/AI sales • Industry experience and relationships in Lifesciences & Healthcare firms • Experience and comfort carrying a sale, booking, and margin target. • Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. • Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers. • Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills • Deep expertise in one or more specific industry. • Experience in driving front, middle, back-office transformation in Lifesciences & Healthcare will be a BIG plus. • Experienced in applying groundbreaking technologies to solving business problems and transformation service solutions. • Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of Tech, Data and digital disruption. • Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. • Good collaboration orientation to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. • Technical understanding of SaaS architecture, integrations, and domain expertise • Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. • Ability to engage, and work with C level executives on the client side. Why join Genpact? · Lead AI-first transformation - Build and scale AI solutions that redefine industries · Make an impact - Drive change for global enterprises and solve business challenges that matter · Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills · Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace · Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build · Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $200,000.to $250000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Description: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Member Engagement Manager Department: Food Bank Reports to: Director of Food Bank Programs & Compliance Status: Full-time, Salary, Exempt Job Level: (7), People Leadership Roles Updated: January 2026 BACKGROUND Foodlink sources, stores and distributes more than 20 million pounds of food annually to a network of partners comprised of food pantries, meal programs, emergency shelters and other non-profits throughout ten counties. The Member Services team maintains relationships with our 400 partners. The team members are responsible for providing exemplary customer service, partner trainings and resources, capacity-building assistance and compliance oversight. SUMMARY The Member Engagement Manager (MEM) oversees all aspects of the Foodlink member agency network, maximizing partner relationships and resources, while ensuring compliance with required standards. The MEM supervises several team members who are tasked with providing excellent customer service to member agencies and ensuring effective and strategic distribution of programs, services, and resources. KEY RESPONSIBILITIES People Management: Empower and train staff to work effectively with member agencies and ensure the team lives out The Foodlink Way in their customer service interactions. Manage Member Services staff, including personnel responsible for customer service, member relations, new member applications and onboarding, and order processing. Management includes administrative support (goal settings, performance appraisals, approving timecards, weekly check-ins, etc.), in addition to building a culture of excellence by focusing on Foodlink's core values. Invest in the development and growth of team members, providing oversight of the allocation of professional development dollars. Supporting our Member Network: Provide exemplary customer service for Foodlink's network of member agencies by providing oversight and accountability for issue resolution to ensure timely responses and serving as point of contact for escalated issues Develop and support relationships with members to maintain and expand network capacity, capability, and reach. Serve as liaison between member agencies and Foodlink operations for order fulfillment and distribution, including providing oversight of annual holiday order program. Develop and oversee the execution of a comprehensive external communication plan to educate, train, and inform member agencies and strengthen network relationships. Responsible for oversight of the New Member Onboarding process, providing membership recommendations to Director and Foodlink senior leadership, and ensuring timely processing of applications and accurate account setup. Oversee site monitoring and member compliance with federal, state, and Feeding America standards. Ensure that all grant dollars allocated to Member Services and members are spent appropriately and within federal and state guidelines and regulations. Maintain oversight of member grant lines of credit to ensure timely spending, as well member account balances to ensure timely payment. In consultation with Finance team, oversee follow-up with members regarding overdue payments. Develop and maintain a Member Services dashboard that will facilitate effective partnerships and evaluation of our agency network using agency surveys, internal data reports and other metrics. Working with the Member Services and Marketing teams, plan and execute the Foodlink Annual Member Conference that brings together partner agencies for training, development, and relationship-building. In collaboration with Director of Food Bank Programs & Compliance, lead the Agency Advisory Council (AAC) and plan quarterly meetings with representatives from partner agencies. Works closely with Director of Food Bank Programs & Compliance to achieve departmental goals and meet the needs of members. This will include departmental projects and tasks not specified in this job description. Requirements: QUALIFICATIONS Bachelor's degree and three years of relevant customer service experience or equivalent combination of education and experience is required. Previous experience leading, supervising, and developing people is required. Previous non-profit experience is preferred. Experience with non-profit organizations in Foodlink's 10-county service area is a plus. Knowledge of and/or experience with the issue of food insecurity and related issues (e.g., housing insecurity, poverty, etc.) is preferred. Able to write reports and business correspondence and to effectively present information and respond to questions from managers, agencies, and the general public. Advanced computer proficiency, including use of Microsoft operating system, internet, and Microsoft Office365 suite (Outlook, Word, Excel, Teams, Sharepoint, OneDrive). Ability and willingness to learn, navigate and implement various software programs, processes, and systems. Exceptional organizational skills, a strong attention to detail, and the ability to solve practical problems under time constraints and within established deadlines. Ability to communicate clearly, effectively, and with cultural competence (speak, read, and write proficiently) in English is required, including in-person, over the phone, and by email. Ability and willingness to drive throughout Foodlink's 10-county service area. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on a salary basis, range starting at $62,642 to $70,000/annually based on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Certain positions, depending on their responsibilities and at the approval of Human Resources, are eligible for a personal cell phone usage stipend. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. We are looking for Backend Engineers with skills and experience in Java or C#, Python, Spring Boot, .Net or .Net Core. We are seeking highly skilled and motivated Platform Engineers to join our team. This role is pivotal in designing, building, scaling, and maintaining the foundational infrastructure and services that power our applications. You will work closely with other engineers, DevOps, and data teams to ensure our platform and solutions are scalable, secure, fit-for-purpose, and UX-friendly. As a Senior Manager, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships. Your Key Responsibilities The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers' technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement. In this role, you will lead the delivery of complex processes and solutions, ensuring quality and risk management while navigating operational dynamics. You will be responsible for managing client relationships and revenue generation, providing leadership across multiple activities, and achieving performance objectives. Design and implement robust APIs and microservices using Java, Python, FastAPI and OpenAPI. Architect and maintain containerized applications using Docker, Kubernetes, and Helm. Develop and optimize data models and queries using PostgreSQL and ORMs (e.g., SQLAlchemy). Champion test-driven development (TDD) practices, including unit and integration testing. Collaborate with cross-functional teams to build distributed systems leveraging message queues (RabbitMQ) and caching layers (Redis). Integrate authentication and authorization mechanisms using Keycloak, OAuth2, OIDC, and Azure Active Directory (AAD). Work with Azure cloud services, including API gateways (APIM, FrontDoor) and object storage (Azure Blob and File Storage). Creating and debugging Kubernetes-hosted services. Explore and implement interactions with AI/LLM systems, including agentic workflows, vector stores and embedding-based search. Monitor, troubleshoot, and optimize platform performance and reliability. Occasional contributions to CI/CD pipelines and infrastructure-as-code. Lead the delivery of technical solutions, ensuring quality and managing operational risks. Engage actively in delivery leadership, project management, and client interactions across all project phases. Travel frequently to meet client needs and project requirements. Solve complex problems using proven methods and evaluative criteria. Influence policy and procedural changes with potential broad business impact. Provide direction and feedback to teams, contributing to performance evaluations and the hiring process. Lead engagement delivery and manage client relationships daily. Accountable for program/project management and engagement economics. Develop resource plans and budgets for the entire engagement. Skills and attributes for success To excel in this role, you will need a blend of technical and business skills. Your ability to communicate effectively and build trust with clients will be essential. Ability to multitask and work in a fast-paced, collaborative team environment Excellent written and oral communication skills; writing, publishing and conference-level presentation skills Convert unclear or broad requirements into clear, actionable tasks that prioritize high-value outcomes for our users. Passionate about delivering commercial software products and platforms to market Deeply technical and constantly in a state of learning Comfortable providing technical guidance and coaching to other engineers Strive to be at the forefront of new modern technologies and bring them within the larger team Ensure the successful engineering delivery of assigned projects and putting hands-on if needed Work with the engineering team to package best practices and lessons learned into thought leadership and published assets Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes Proven ability to manage and deliver complex solutions. Strong focus on maintaining quality and navigating operational risks. Capability to manage budgets and project delivery effectively. Experience in building and managing client and commercial relationships. Strong understanding of Agile delivery and development methodologies. Proficient in application development tools and quality assurance processes. Ability to develop solutions to complex problems and recommend policy changes. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Required Qualifications Bachelor's degree required; Master's degree preferred A minimum of 5 to 7 years of relevant experience building successful production scalable software systems. Experience building large scale distributed systems with cloud native technologies. Programming languages: Experience with Java or C#, Python, Spring Boot, .Net or .Net Core A solid grounding in Computer Science fundamentals. Ability to communicate in written and spoken form with clients about business needs and translate that into a technical solution. Excellent knowledge of software design and system architecture. Outstanding consulting, communication, and presentation abilities. A team player possessing strong communication skills with staff at all levels. Self-skilled and quick learner, regardless of the languages and technologies used. Analytical mind with problem-solving aptitude. Proficiency in cloud computing, cybersecurity, and data architecture. Strong business skills including relationship management, commercial awareness, and communication. Critical thinking and the ability to drive outcomes. Emotional agility, leading teams, and managing change. Strong understanding of Agile delivery methodologies. Ideally, you'll also have Desire to be a full-stack engineer Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives Ability to be fearless in getting “hands-on” with technology and execution Strong understanding of modern software engineering processes Deep understanding and interest in cloud and distributed systems architectures Comfortable with ambiguity with a drive for clarity Experience in leading and growing technical talent (for software engineering managers) A strong ability to adapt to changing technology landscapes and stay ahead of industry trends. Exceptional interpersonal skills to foster team collaboration and client trust. A proactive approach to problem-solving and decision-making. Experience in leading diverse teams in dynamic environments and managing change effectively Strong negotiation and influencing skills. A proven track record of building and managing client relationships. What we look for We seek individuals who demonstrate emotional agility, digital fluency, and a commitment to leading teams towards success. Top performers are those who not only excel in their technical capabilities but also possess the ability to communicate with impact and foster collaboration in hybrid environments. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 125 years of innovation, Arnold serves a wide range of industries, including aerospace, defense, medical, energy, and automotive. The company partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Arnold is seeking a Business Applications Manager to lead the ongoing deployment, improvement, and integration of our business applications. This hands-on leader will be responsible for planning, coordinating, and delivering technology solutions that support efficient operations and drive business growth. The role combines strategic leadership with technical execution. The Business Applications Manager will oversee projects, budgets, and vendors while also contributing directly through application configuration, database work, and code development. By partnering across the organization, this role ensures that our systems are aligned with business needs, optimized, and delivering measurable value. The ideal candidate is a versatile manager with strong development skills, experience leading projects, and a proven ability to balance day-to-day execution with long-term vision. Key Responsibilities Team Leadership & Management Lead and mentor a team of application developers, application support, and data specialists. Conduct performance reviews, set professional growth goals, and maintain accountability through structured tracking. Foster a collaborative, transparent, and continuous improvement culture. Manage external partners and consultants by defining project scope, setting clear expectations, and holding them accountable for deliverables, timelines, and quality of work. Business Systems Improvements, Rollout, and Support Plan and oversee improvements, rollouts, and integrations for enterprise applications. Partner with stakeholders to ensure new system implementations align with business priorities and deliver measurable outcomes. Provide hands-on support for application configuration, integrations, and custom development when needed. Reduce technical debt by consolidating legacy systems and optimizing the application portfolio. Oversee the application support process, ensuring requests are managed through the ticketing system and resolved effectively. Coordinate with the Service Desk team on training and escalation from tier 1 issues. AI & Automation Initiatives Lead AI initiatives, including focus groups, training, pilot projects, and tool adoption. Evaluate and implement AI-enabled solutions for process automation across functions. Identify opportunities to enhance efficiency and decision-making through AI. Data & Analytics Enablement Implement and manage a modern data lakehouse architecture to centralize and govern enterprise data. Build and support reporting solutions that deliver accurate, timely, and accessible insights. Drive self-service reporting capabilities through BI tools, empowering teams to access and act on data. Ensure data integrity, security, and alignment with business strategy. Agile & Project Delivery Implement and refine Agile practices, facilitating sprint planning, daily standups, retrospectives, and backlog prioritization. Collaborate with stakeholders to align priorities, define requirements, and deliver incremental value. Champion Agile practices across the organization to drive adoption and efficiency. Strategic Alignment & Stakeholder Engagement Partner with senior leadership to align business applications, AI initiatives, and data strategy with organizational goals. Translate strategic objectives into actionable roadmaps for system rollouts, integrations, and enhancements. Manage vendor selection and performance to ensure optimal return on technology investments. Standards, Governance & Budget Oversight Establish and enforce development and governance standards, including CI/CD, code reviews, and documentation practices. Manage budgets, resource allocation, and vendor contracts to ensure cost efficiency and compliance. Maintain centralized documentation and training resources to improve knowledge sharing and adoption. Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field required. Proven experience managing and delivering enterprise application rollouts, integrations, or major upgrades. Strong knowledge of application development practices, databases, and modern integration approaches. Demonstrated hands-on technical ability - configuring systems, writing code, or managing data. Experience leading projects using Agile methodologies (Scrum, Kanban) with measurable results. Strong leadership and people-management skills, with experience guiding cross-functional teams. Excellent problem-solving, communication, and stakeholder management abilities. U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations. Preferred Experience implementing core business systems like ERP, CRM, FP&A, HRIS, or QMS systems in a manufacturing or industrial environment. Exposure to AI initiatives such as automation, analytics, or AI-driven business process improvements. Experience leading data architecture or BI initiatives (data lakes, or self-service reporting). Familiarity with cloud platforms (Azure or AWS) and modern DevOps/CI/CD practices. Professional certifications (e.g., PMP, PMI-ACP, CSM, ITIL, Microsoft, or AI-related certs). Master's degree in a relevant discipline is a plus. Working Conditions: Full-time, Monday-Friday, with flexibility to occasionally support critical system go-lives or urgent production issues outside of standard hours. Primarily office-based role with extended periods of computer use and meetings. Some travel required for periodic visits to other sites, vendor offices, or industry events. May occasionally require entering manufacturing areas where personal protective equipment (PPE), including safety shoes and eye protection, must be worn in compliance with company safety policies. Hearing protection is available if desired. The employee may occasionally be required to lift and/or move up to 25 pounds. Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #ROC

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role The Sr. Manager of Customer Service - Systems & Resource Optimization is responsible for driving operational excellence across the Customer Service organization by leading a team of professional individuals focused on developing scalable processes, optimizing technology and automation solutions, and ensuring Customer Service is equipped with the training, tools, and resources needed to deliver exceptional customer experiences. This role partners closely with global functions and cross-functional teams to drive strategic initiatives, enable efficient workflows, and position Customer Service to thrive in a rapidly evolving environment. This role requires critical thinking to drive the overall Customer Service strategy and resource planning. Location: Preferred candidates to be based near our HQ in Rochester, NY, San Diego, CA or Athens, OH. The Responsibilities Exceptional People Leadership Skills Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Models effective change leadership by guiding the team through organizational shifts with clarity, stability, and confidence. Training, Development & Process Excellence Lead the strategy, design, and execution of Customer Service training and development programs to ensure team readiness, consistency, and competency across all channels. Own the creation, maintenance, and governance of Customer Service Standard Operating Procedures (SOP) to ensure process clarity, compliance, and continuous improvement. Identify skill gaps and partner with leaders to build targeted learning solutions that improve service quality and operational effectiveness. Technology, Automation & Resource Optimization Drive the Customer Service technology and automation roadmap-evaluating new tools, optimizing existing platforms, and implementing scalable global solutions to improve efficiency and employee experience. Partner with IT, vendors, and business leaders to implement system enhancements, integrations, and new capabilities. Lead the Customer Inventory Solutions roadmap and current assets. Strategic Planning & Cross-Functional Leadership Lead Customer Service planning efforts, aligning people, processes, and systems to organizational goals to ensure proper staffing, workload balance, and support coverage. Optimize cross-functional workflows to reduce friction and enhance end-to-end order management. *May be required to work holidays and weekends as needed *Required in North America The Individual Required: Bachelor's degree in Business, Operations, Customer Experience, or related field (Master's preferred). Minimum of 5 years of experience in Customer Service, Operations, Resource Planning, or related field including experience in a leadership role; or equivalent combination of education and experience. Strong leadership skills and ability to lead a successful, thriving team with varying responsibilities. Strong project management capabilities. Exceptional communication skills with proven ability to influence and collaborate across teams. Ability to think critically, analyze data, forecast resource needs, and translate insights into strategic recommendations. This position is not currently eligible for visa sponsorship. Perform other work-related duties as assigned. Preferred Skills Demonstrated experience implementing technology platforms, automation solutions, or operational systems. Experience supporting global, cross-functional initiatives. Experience with SOP creation, training program development, and process optimization. Strategic thinking skills and ability to translate strategies into executable tactical action plans. Ability to deliver results while working in a highly independent and fast-paced team environment. Commercial and Business acumen. Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement. Ability to analyze financial data and generate logical strategies and plans based on analysis. Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint) is preferred Strong presentation and negotiation skills. Solid communication skills - written and verbal. Ability to uphold and support individual and company values. High degree of ethics and professionalism while interacting with customers, vendors, and co- workers. Ability to handle confidential information is required. Ability to work under general supervision following established procedures required. Key Working Relationships Internal Customers: Regularly collaborates with Supply Chain, Commercial, Finance, and Customer Excellence functions to address customer needs and resolve issues. External Customers: Engages often with external customers, distributors, vendors and strategic partners. The Work Environment Typical office environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. The Physical Demands Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. No strenuous physical activity, though occasional light lifting of files and related materials is required. 100% of time in meetings, working with team, or talking on the phone at the desk on computer, doing analytical work. Occasional travel required; 5%. Travel includes airplane, automobile travel and overnight hotel. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $110,000 to $150,000. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at #LI-AC1

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President, Tech Seller Genpact is seeking a dynamic and driven IT /Data Services Sales Hunter to lead growth across Tier 1 & Tier 2 US banks and capital markets firms. Based in Dallas, NY/NJ, this role focuses on both acquiring new clients and expanding wallet share with existing strategic accounts. The ideal candidate will combine deep domain understanding of banking with a strong ability to shape transformation-led opportunities across IT services, digital operations, and analytics. Responsibilities Hunt & Drive expansion opportunities within existing Genpact accounts, identifying white space for cross-sell and up-sell Hunt for new logos across USA Tier 1 & Tier 2 banks, capital markets, and wealth management firms Own the entire sales lifecycle-from prospecting and solution qualification to commercial negotiation and closure Build relationships with senior stakeholders (CIO, CTO, COO, CDO, Heads of Ops, Innovation, Risk, and Data) Sell Genpact's integrated offerings in Cloud, Data & AI, Risk & Compliance, Cybersecurity, and Core Modernization Develop deal strategies, collaborate with solution teams, and drive executive alignment Partner with account teams to shape and pursue change order opportunities, co-innovation pilots, and digital interventions Use CRM tools and reporting dashboards to manage pipeline, forecast accurately, and meet quarterly targets Qualifications we seek in you! Minimum Qualifications Years of sales experience in IT services, consulting, or digital transformation, with a proven “hunter” track record Experience working with or selling into US Tier 1 & 2 banking & capital market ecosystem (e.g., Citibank, FIS, Huntington, NorthernTrust, Fidelity, Chime, Fintech's) Proven success in driving net new deals and expansion revenue ($5M+ TCV range) Strong domain fluency in retail banking, capital markets, risk & compliance, and digital customer experience Ability to lead multi-stakeholder conversations and influence at the C-suite and SVP level Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good “roll up the sleeves” collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise Strong Services business acumen\: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Preferred Qualifications/ Skills Familiarity with BFS capabilities across transformation, automation, and analytics, Knowledge of AI/ML, cloud-native platforms, and intelligent operations Experience selling into US accounts from large IT service providers (e.g., Accenture, Cognizant, TCS, HCL) Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$160,000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.