Senior patient account representative vs account representative

The differences between senior patient account representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior patient account representative and an account representative. Additionally, a senior patient account representative has an average salary of $57,603, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for an account representative are customer service, patients, and patient accounts.

Senior patient account representative vs account representative overview

	Senior Patient Account Representative	Account Representative
Yearly salary	$57,603	$36,977
Hourly rate	$27.69	$17.78
Growth rate	-8%	-8%
Number of jobs	126,399	183,446
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 52%
Average age	46	46
Years of experience	12	12

What does a senior patient account representative do?

A senior patient account representative typically works at a hospital, clinic, or other medical facility. They handle matters concerning medical insurance claims and patient billing. Their duties include collecting and processing payments, arranging billing and payment plans, coordinating with insurance providers, verifying patient information, and maintaining accurate records. They also directly assist patients by answering inquiries, explaining payment arrangements and other details, keeping an open communication line with patients and insurance providers, and settling refunds. They also supervise junior patient account representatives.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Senior patient account representative vs account representative salary

Senior patient account representatives and account representatives have different pay scales, as shown below.

	Senior Patient Account Representative	Account Representative
Average salary	$57,603	$36,977
Salary range	Between $32,000 And $101,000	Between $26,000 And $51,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	California
Best paying company	-	New Relic
Best paying industry	-	Finance

Differences between senior patient account representative and account representative education

There are a few differences between a senior patient account representative and an account representative in terms of educational background:

	Senior Patient Account Representative	Account Representative
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Senior patient account representative vs account representative demographics

Here are the differences between senior patient account representatives' and account representatives' demographics:

	Senior Patient Account Representative	Account Representative
Average age	46	46
Gender ratio	Male, 11.6% Female, 88.4%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between senior patient account representative and account representative duties and responsibilities

Senior patient account representative example responsibilities.

Manage Facebook and patient communication programs.
Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
Provide reports and information to various clients; comply with HIPAA regulations.
Input ICD-9 codes and HCPC to help with calculating cost for each patient.

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Senior patient account representative vs account representative skills

Common senior patient account representative skills

Patients, 20%
CPT, 9%
Data Entry, 8%
Medical Terminology, 6%
Medicaid, 6%
Appeals, 5%

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

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Office and Administrative Industry
Senior Patient Account Representative
Senior Patient Account Representative vs Account Representative

Updated January 8, 2025

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