Senior patient account representative vs billing representative

The differences between senior patient account representatives and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior patient account representative, becoming a billing representative takes usually requires 1-2 years. Additionally, a senior patient account representative has an average salary of $57,603, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for a billing representative are patients, customer service, and data entry.

Senior patient account representative vs billing representative overview

	Senior Patient Account Representative	Billing Representative
Yearly salary	$57,603	$35,002
Hourly rate	$27.69	$16.83
Growth rate	-8%	-3%
Number of jobs	126,399	95,425
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 30%
Average age	46	46
Years of experience	12	2

What does a senior patient account representative do?

A senior patient account representative typically works at a hospital, clinic, or other medical facility. They handle matters concerning medical insurance claims and patient billing. Their duties include collecting and processing payments, arranging billing and payment plans, coordinating with insurance providers, verifying patient information, and maintaining accurate records. They also directly assist patients by answering inquiries, explaining payment arrangements and other details, keeping an open communication line with patients and insurance providers, and settling refunds. They also supervise junior patient account representatives.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Senior patient account representative vs billing representative salary

Senior patient account representatives and billing representatives have different pay scales, as shown below.

	Senior Patient Account Representative	Billing Representative
Average salary	$57,603	$35,002
Salary range	Between $32,000 And $101,000	Between $28,000 And $42,000
Highest paying City	-	Worcester, MA
Highest paying state	-	Massachusetts
Best paying company	-	Relevante
Best paying industry	-	Technology

Differences between senior patient account representative and billing representative education

There are a few differences between a senior patient account representative and a billing representative in terms of educational background:

	Senior Patient Account Representative	Billing Representative
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	-	Stanford University

Senior patient account representative vs billing representative demographics

Here are the differences between senior patient account representatives' and billing representatives' demographics:

	Senior Patient Account Representative	Billing Representative
Average age	46	46
Gender ratio	Male, 11.6% Female, 88.4%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	7%

Differences between senior patient account representative and billing representative duties and responsibilities

Senior patient account representative example responsibilities.

Manage Facebook and patient communication programs.
Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
Provide reports and information to various clients; comply with HIPAA regulations.
Input ICD-9 codes and HCPC to help with calculating cost for each patient.

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Senior patient account representative vs billing representative skills

Common senior patient account representative skills

Patients, 20%
CPT, 9%
Data Entry, 8%
Medical Terminology, 6%
Medicaid, 6%
Appeals, 5%

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

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Senior Patient Account Representative
Senior Patient Account Representative vs Billing Representative

Updated January 8, 2025

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