Senior patient account representative vs collections/accounts receivable

The differences between senior patient account representatives and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior patient account representative and a collections/accounts receivable. Additionally, a senior patient account representative has an average salary of $57,603, which is higher than the $38,949 average annual salary of a collections/accounts receivable.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Senior patient account representative vs collections/accounts receivable overview

	Senior Patient Account Representative	Collections/Accounts Receivable
Yearly salary	$57,603	$38,949
Hourly rate	$27.69	$18.73
Growth rate	-8%	-8%
Number of jobs	126,399	30,523
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

What does a senior patient account representative do?

A senior patient account representative typically works at a hospital, clinic, or other medical facility. They handle matters concerning medical insurance claims and patient billing. Their duties include collecting and processing payments, arranging billing and payment plans, coordinating with insurance providers, verifying patient information, and maintaining accurate records. They also directly assist patients by answering inquiries, explaining payment arrangements and other details, keeping an open communication line with patients and insurance providers, and settling refunds. They also supervise junior patient account representatives.

What does a collections/accounts receivable do?

An officer for collections/accounts receivable is in charge of a company's financial activities, ensuring that they receive payment from clients. They primarily focus on overseeing all billing and invoices, processing and verifying all receipts and rendered services, maintaining an accurate record of all transactions, producing reports and presentations, reviewing account and payment histories, and ensuring the accuracy of all processes involving the matter. Furthermore, should there be any complex issues, it is essential to reach out to a manager or a supervisor right away.

Senior patient account representative vs collections/accounts receivable salary

Senior patient account representatives and collections/accounts receivables have different pay scales, as shown below.

	Senior Patient Account Representative	Collections/Accounts Receivable
Average salary	$57,603	$38,949
Salary range	Between $32,000 And $101,000	Between $30,000 And $49,000
Highest paying City	-	Boston, MA
Highest paying state	-	Connecticut
Best paying company	-	Apollo Global Management
Best paying industry	-	Finance

Differences between senior patient account representative and collections/accounts receivable education

There are a few differences between a senior patient account representative and a collections/accounts receivable in terms of educational background:

	Senior Patient Account Representative	Collections/Accounts Receivable
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Senior patient account representative vs collections/accounts receivable demographics

Here are the differences between senior patient account representatives' and collections/accounts receivables' demographics:

	Senior Patient Account Representative	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 11.6% Female, 88.4%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between senior patient account representative and collections/accounts receivable duties and responsibilities

Senior patient account representative example responsibilities.

Manage Facebook and patient communication programs.
Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
Provide reports and information to various clients; comply with HIPAA regulations.
Input ICD-9 codes and HCPC to help with calculating cost for each patient.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Senior patient account representative vs collections/accounts receivable skills

Common senior patient account representative skills

Patients, 20%
CPT, 9%
Data Entry, 8%
Medical Terminology, 6%
Medicaid, 6%
Appeals, 5%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

Senior Patient Account Representative vs. similar jobs

Senior Patient Account Representative related careers

Senior Patient Account Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Senior Patient Account Representative
Senior Patient Account Representative vs Collections/Accounts Receivable

Updated January 8, 2025

Browse office and administrative jobs