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Senior patient account representative vs senior account specialist

The differences between senior patient account representatives and senior account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior patient account representative and a senior account specialist. Additionally, a senior account specialist has an average salary of $68,185, which is higher than the $57,603 average annual salary of a senior patient account representative.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for a senior account specialist are patients, healthcare, and account management.

Senior patient account representative vs senior account specialist overview

Senior Patient Account RepresentativeSenior Account Specialist
Yearly salary$57,603$68,185
Hourly rate$27.69$32.78
Growth rate-8%-8%
Number of jobs126,399103,476
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 65%
Average age4646
Years of experience1212

What does a senior patient account representative do?

A senior patient account representative typically works at a hospital, clinic, or other medical facility. They handle matters concerning medical insurance claims and patient billing. Their duties include collecting and processing payments, arranging billing and payment plans, coordinating with insurance providers, verifying patient information, and maintaining accurate records. They also directly assist patients by answering inquiries, explaining payment arrangements and other details, keeping an open communication line with patients and insurance providers, and settling refunds. They also supervise junior patient account representatives.

What does a senior account specialist do?

A senior account specialist is in charge of overseeing client accounts and financial transactions in businesses, ensuring accuracy and efficiency. It is their responsibility to gather and analyze extensive data, manage staff, and liaise with external parties such as vendors and suppliers. They also process invoices, vouchers, checks, job orders, and other documents. Moreover, as a senior account specialist, it is essential to lead and serve as a mentor to junior account specialists, all while implementing the company's policies and regulations.

Senior patient account representative vs senior account specialist salary

Senior patient account representatives and senior account specialists have different pay scales, as shown below.

Senior Patient Account RepresentativeSenior Account Specialist
Average salary$57,603$68,185
Salary rangeBetween $32,000 And $101,000Between $46,000 And $100,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-AbbVie
Best paying industry-Pharmaceutical

Differences between senior patient account representative and senior account specialist education

There are a few differences between a senior patient account representative and a senior account specialist in terms of educational background:

Senior Patient Account RepresentativeSenior Account Specialist
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common college--

Senior patient account representative vs senior account specialist demographics

Here are the differences between senior patient account representatives' and senior account specialists' demographics:

Senior Patient Account RepresentativeSenior Account Specialist
Average age4646
Gender ratioMale, 11.6% Female, 88.4%Male, 37.4% Female, 62.6%
Race ratioBlack or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%Black or African American, 14.0% Unknown, 4.0% Hispanic or Latino, 17.5% Asian, 3.6% White, 60.4% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between senior patient account representative and senior account specialist duties and responsibilities

Senior patient account representative example responsibilities.

  • Manage Facebook and patient communication programs.
  • Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
  • Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
  • Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
  • Provide reports and information to various clients; comply with HIPAA regulations.
  • Input ICD-9 codes and HCPC to help with calculating cost for each patient.
  • Show more

Senior account specialist example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Educate and understand Medicare policies and guidelines for qualifying perspective patients.
  • Create team PowerPoint presentations for team meetings.
  • Provide customers with HIPPA forms and rules and regulations.
  • Submit primary and secondary Pennsylvania and Ohio Medicaid claims online thru PROMIS.
  • Know all laws including hippa call recording disclosures, credit card laws etc.
  • Show more

Senior patient account representative vs senior account specialist skills

Common senior patient account representative skills
  • Patients, 20%
  • CPT, 9%
  • Data Entry, 8%
  • Medical Terminology, 6%
  • Medicaid, 6%
  • Appeals, 5%
Common senior account specialist skills
  • Patients, 20%
  • Healthcare, 13%
  • Account Management, 9%
  • Excellent Interpersonal, 6%
  • Customer Accounts, 4%
  • Problem Resolution, 3%

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