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Senior patient account representative vs senior patient service representative

The differences between senior patient account representatives and senior patient service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior patient account representative, becoming a senior patient service representative takes usually requires 2-4 years. Additionally, a senior patient account representative has an average salary of $57,603, which is higher than the $35,969 average annual salary of a senior patient service representative.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for a senior patient service representative are patients, patient service, and patient care.

Senior patient account representative vs senior patient service representative overview

Senior Patient Account RepresentativeSenior Patient Service Representative
Yearly salary$57,603$35,969
Hourly rate$27.69$17.29
Growth rate-8%-4%
Number of jobs126,399131,462
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 41%
Average age4640
Years of experience124

Senior patient account representative vs senior patient service representative salary

Senior patient account representatives and senior patient service representatives have different pay scales, as shown below.

Senior Patient Account RepresentativeSenior Patient Service Representative
Average salary$57,603$35,969
Salary rangeBetween $32,000 And $101,000Between $22,000 And $58,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between senior patient account representative and senior patient service representative education

There are a few differences between a senior patient account representative and a senior patient service representative in terms of educational background:

Senior Patient Account RepresentativeSenior Patient Service Representative
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college-Stanford University

Senior patient account representative vs senior patient service representative demographics

Here are the differences between senior patient account representatives' and senior patient service representatives' demographics:

Senior Patient Account RepresentativeSenior Patient Service Representative
Average age4640
Gender ratioMale, 11.6% Female, 88.4%Male, 10.6% Female, 89.4%
Race ratioBlack or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 20.7% Asian, 6.0% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage8%7%

Differences between senior patient account representative and senior patient service representative duties and responsibilities

Senior patient account representative example responsibilities.

  • Manage Facebook and patient communication programs.
  • Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
  • Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
  • Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
  • Provide reports and information to various clients; comply with HIPAA regulations.
  • Input ICD-9 codes and HCPC to help with calculating cost for each patient.
    • Show more

Senior patient service representative example responsibilities.

  • Prioritize and manage multiple tasks; working knowledge of hospital billing systems/ follow-up process and CPT and ICD-9 coding.
  • Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
  • Pursue reimbursement on accounts with general understanding of CPT, HCPCS, ICD-9, drugs, and revenue codes.
  • Collect from insurance companies for Medicaid.
  • Speak with insurance companies and facilitates communication between patients and doctors.
  • Interact extensively with patients and insurance representatives to explain and educate patient on billing procedure.
    • Show more

Senior patient account representative vs senior patient service representative skills

Common senior patient account representative skills
  • Patients, 20%
  • CPT, 9%
  • Data Entry, 8%
  • Medical Terminology, 6%
  • Medicaid, 6%
  • Appeals, 5%
Common senior patient service representative skills
  • Patients, 27%
  • Patient Service, 5%
  • Patient Care, 5%
  • Patient Appointments, 5%
  • Insurance Eligibility, 5%
  • Insurance Verification, 4%

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Updated January 8, 2025

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