Senior publicist vs director, customer relations

Differences between senior publicist and director, customer relations duties and responsibilities

Senior publicist example responsibilities.

• Manage and oversee the distribution of show web clips, including breaking news and investigations.
• Manage improvements to company website including new content management system and SEO to increase functionality and improve organic search rankings.
• Develop promotional strategies for bestselling fiction, and non-fiction hardcover and trade paperback publishing.
• Create original press release, brand biographies, and story content copy.
• Create and implement publicity and marketing campaigns for general interest, non-fiction books.
• Specialize in creating publicity and brand awareness campaigns for bestselling literary and non- fiction authors.
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Director, customer relations example responsibilities.

• Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
• Attend morning meeting daily and attend Medicare meetings weekly.
• Assist with payroll and create excel spreadsheets to document all sales status and quotas.
• Alert all departments through creating and delivering reports for guest preferences and VIP's.
• Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
• Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.
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