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Paratransit Coordinator
National Ambulance
Service coordinator job in Springfield, MA
Job Posting: Paratransit Coordinator, National Ambulance in Springfield. National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.
Position Overview: Paratransit Coordinator is a Full Time Position with Benefits
We are currently seeking a highly motivated Paratransit Coordinator to manage our daily operations. Flexibility is a key component in the success of this role within our company.
Attributes:
Integrity
Honesty
Self Motivated
Strong Organizational Skills
The abilities to multi-task and function effectively in a team environment
Excellent Analytical Skills
Ability to Learn & Teach
Customer Service Driven
Excellent Peoples Skills
Responsibilities:
Coordinate Stretcher Van and Wheelchair Van Operations.
Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
Conduct field operations Quality Assurance and Control.
Update and implement Standard Operating Procedures for Stretcher Van and Wheelchair Van Operations.
Lead Meetings
Interdepartmental regular communications to ensure company objectives are met.
Statistics Generation via excel spreadsheets.
Disciplining and Terminating staff
Investigation of Incidents, Accidents, Injuries.
Coordinate Partransit field logistics
Purchasing & Inventory Control
Corporate Compliance
Customer Service Issue Resolution
Requirements:
Degree or equivalent work experience is required.
Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
2 or more years of supervisory / management experience is desirable
Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.
Benefits:
Health & Dental Insurance
Paid Time Off
Flexible Scheduling
401K Plan with Employer Match
Incentive Programs
Paid Continuing Education
Emergency Medical Technician Certification
How to Apply:
Apply via this post.
You may email your resume to ****************************
You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.
$35k-57k yearly est. 1d ago
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Community Outreach Specialist
Upward Health
Service coordinator job in Bridgeport, CT
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors,nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailoredmeals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
$43k-66k yearly est. 3d ago
MDS - Nurse Assessment Coordinator (RN)
Summit at Plantsville Center for Health & Rehabilitation 3.7
Service coordinator job in New Haven, CT
-:
A Great Place to Work
The Summit Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going tolove it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!
-:
What You'll Do:
As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided.
Key Responsibilities:
Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission
Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels
Complete and assure the accuracy of the MDS process for all residents
Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement
Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions
Collaborate with interdisciplinary teams to ensure accurate data collection for assessments
Provide insights and ongoing education to facility staff and leaders
If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated.
-:
What We Offer
As an affiliate of National Health Care, our Summit at Plantsville family will enjoy:
Competitive compensation and benefits package including a 10% defined contribution retirement plan
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
-:
What You'll Bring:
Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include:
Valid state RN nursing license
Advanced degree or certification preferred
Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred
Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful
Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently
Excellent written and verbal communication and interpersonal abilities
Ability to work effectively and influence others in a multidisciplinary team environment
-:
We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named โBest Ofโ by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$60k-74k yearly est. 3d ago
MDS - Nurse Assessment Coordinator (RN)
Riverside Health & Rehabilitation Center 4.0
Service coordinator job in Hartford, CT
-:
A Great Place to Work
Riverside is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!
-:
$2500 Sign on Bonus
What You'll Do:
As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided.
Key Responsibilities:
Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission
Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels
Complete and assure the accuracy of the MDS process for all residents
Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement
Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions
Collaborate with interdisciplinary teams to ensure accurate data collection for assessments
Provide insights and ongoing education to facility staff and leaders
If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated.
#Tier1
-:
What We Offer
As an affiliate of National Health Care, our Riverside team enjoys:
Competitive compensation and benefits package including a 10% defined contribution retirement plan
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
-:
What You'll Bring:
Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include:
Valid state RN nursing license
Advanced degree or certification preferred
Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred
Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful
Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently
Excellent written and verbal communication and interpersonal abilities
Ability to work effectively and influence others in a multidisciplinary team environment
-:
We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named โBest Ofโ by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$64k-74k yearly est. 1d ago
Admissions Advisor - Online
Post University, Inc. 4.1
Service coordinator job in Waterbury, CT
Post University Undergraduate Admissions Advisor - Online
Who We Are
Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Every day, our team of passionate professionals embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do.
For more than 130 years, Post has focused on student success, with thousands of students in online, main campus, undergraduate, and graduate programs. We continuously seek unique talents to lead us in serving our students and each other. Our team boasts diverse backgrounds and expertise, enriching our decision-making with multiple perspectives. Post University currently offers the opportunity to work remotely in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and District of Columbia.
Your Role as an Admissions Advisor
As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist, responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-adding services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing them that their dreams are achievable.
Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day.
The starting pay for this position is $21.64 per hour ($45,000/annually), plus benefits. The work schedule after training is Tuesday through Saturday.
Essential Accountabilities
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
(NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?)
Lives Post University's non-negotiable behaviors from day one.
Function as the first point of contact, conducting Professional College Advisory Sessions by phone and text to help prospective students explore their interests and align with a program that meets their personal and career goals.
Dedication to a noble calling - provide unmatched guidance, support, and resources, enabling students to overcome challenges and transform their lives through education and personal growth.
Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries, and building lasting relationships that foster trust and excitement about their academic journey.
Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives from inquiry through their first term.
Commitment to excellence - ensure accuracy and integrity in documenting student inquiry and enrollment information across multiple systems, contributing to a seamless onboarding experience.
Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals.
Actively engage and participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
Participate in student development activities designed to promote student readiness, awareness, retention, and success.
Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
Embrace other responsibilities that contribute to our mission and goals as they arise.
Attends training as required and effectively applies new learnings.
Minimum Qualifications
Genuinely student-centricโฆinstitutional traditionalists need not apply! Our students are the reason we exist!
Culturally progressiveโฆthe organization is a living organism that requires constant nurturing.
Heroes and victims need not apply! It is only about the team and mission
Secure in knowing Post is a non-hierarchical, collaborative environmentโฆit is about the missionโฆit's about the team.
An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role.
Polished and articulate verbal and written communication skills as a Post representative.
Highest level of integrity and self-drive
Experience in admissions, customer service, or consultative sales, with a focus on building meaningful connections, preferred
Comfortable sitting for long periods of time at a computer, managing high call and text volume
Strong technical skills and proficiency in Microsoft Office and relevant database software.
Strong ability to multitask and adapt to a fast-paced environment.
Flexibility to work weekend hours as needed.
Receptive to ongoing developmental feedback and responds appropriately.
Remote Work Requirements:
This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast).
Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.
$45k yearly Auto-Apply 23d ago
Student Telecounseling Admissions Representative
Western New England University 4.1
Service coordinator job in Springfield, MA
The Student Telecounseling Admissions Representatives (STARs) initiate and maintain telephone contact with prospective students throughout the admission process; enter data from conversations necessary to maintain an ongoing rapport with each student; develop and foster a "connection" between the prospective student and the University; and determine prospective students' interest level in the University. This position requires familiarity and knowledge of the characteristics of the University; its programs, both academic and co-curricular; the student body; and general admissions information. STARs will be asked about their experience at the University. It is beneficial to be actively involved in student organizations, academic honor societies, athletics, intramurals, leadership roles, etc. opportunities. STARs will also be asked about campus resources. It is beneficial to have an understanding of resources and services on campus related to academic, career, advisement, social, disability, counseling, public safety, etc.
Qualifications
1. Work independently with minimal supervision.
2. Knowledgeable about the University, its programs, the student body, and general admissions information.
3. Effectively use interactive computer software
4. Articulate courteously and professionally during interactions with prospective students, parents, siblings, etc.
5. Maintain confidentiality with respect to prospective student records, conversations, and personal information.
6. Candidate must be able to communicate effectively on the telephone, in written form, interpersonally; and use interactive computer software. Student must also be in good disciplinary standing.
$58k-68k yearly est. 23d ago
Admissions Specialist Coordinator
Mountainside Treatment Center
Service coordinator job in Canaan, CT
Admissions Specialist CoordinatorCanaan, CT Mountainside is looking for an empathetic, highly motivated Admissions Specialist Coordinator to join our fast-paced call center team. This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support-using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care. Success in this role comes from connecting with people, building trust quickly, and consistently meeting performance goals.
If you are energized by engaging conversations, thrive in a results-oriented environment, and are passionate about making a meaningful impact, this opportunity is for you.
Your Role:
* Proactively handle inbound and outbound calls and web chats to engage prospective clients and referral sources.
* Convert inquiries into admissions by guiding clients through decision-making processes with empathy, urgency, and clarity.
* Consistently meet and exceed monthly and annual goals related to admissions, census levels, and conversion metrics.
* Strategically match clients to the appropriate level of care and program offerings to support their individual needs.
* Act as a trusted advisor to clients and families navigating crisis situations, presenting Mountainside's value and care model effectively.
* Maintain accurate, timely documentation of all client interactions in the CRM and electronic medical record systems.
* Collaborate with internal departments to ensure a smooth and informed admissions process.
* Clearly communicate financial responsibilities, insurance benefits, and available payment options.
* Manage multiple leads and prioritize tasks efficiently in a high-volume, fast-paced setting.
What We're Looking For:
* Ability to remain calm, empathetic, and focused during emotionally charged conversations.
* A driven, goal-oriented professional with a talent for persuasive communication.
* Proven ability to hit performance targets in a call center, admissions, healthcare, customer service, or similar environment.
* Strong multitasking and organizational skills, with excellent attention to detail.
* Comfortable with CRM tools, insurance verification, and navigating client financial options.
* A passion for connecting people with the help they need-and the drive to make it happen.
Qualifications:
* High School diploma or equivalency required
* Knowledge of substance abuse field and treatment process preferred
* 2 years of experience in customer services or related field preferred
* Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
Compensation:
Compensation includes a base hourly rate of $25-$29, plus a performance-based incentive plan, with total estimated annual earnings ranging from $50,000 to $90,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Comprehensive benefit package
* Competitive salary with performance-based incentive structure
* Paid Time Off (which increases after 1 year with Mountainside)
* Paid holidays including a Multicultural Holiday
* 401(k) with employer matching
* Free meals while working on the Canaan campus
* Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
#JoinMountainside
Salary Description
$25.00 - $29.00
$50k-90k yearly Auto-Apply 60d+ ago
Care Coordinator Family Support
Elevance Health
Service coordinator job in Middletown, CT
***Seeking a Care Coordinator in Connecticut with expertise in case management, human services, family and/or community resources.***
Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Candidates must live in Connecticut to be considered. Seeking candidates in the following areas: Hartford, Manchester, New London, Willimantic, Middletown, Bridgeport and Norwalk.
Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law .
Work Schedule : Monday - Friday 8:30am - 5pm. To accommodate the needs of families that you're supporting, flexibility to work outside these hours is expected.
The Care Coordinator Family Support position provides individual and family support to ensure members are connected to community services, resources and the necessary care coordination. Also responsible for promoting clear communication among a care team and treating clinicians to support the members and families. Coordinates member-specific care plans within the network of care. Works collaboratively with ICC staff, families, consumers, community collaborative members, stakeholders and providers to assure the appropriate services are available to designated members. The goal is to achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.
How you will make an impact:
Empowers families through education and support to enable them to take a lead role in planning for and responding to their family's needs.
Maintains direct contact with families through telephone and face-to-face visits as often as determined by the family's Plan of Care and based on the individual/family specific needs.
Assists the family in accessing programs/services to address their needs, including but not limited to: mental health, substance use, domestic violence, basic needs, and parenting.
Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
Identifies barriers to plan compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends process improvements.
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
Coordinates identification of and referral to local, state or federally funded programs.
Coaches members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in appropriate contract.
Other duties as assigned.
Minimum Requirements:
Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences :
Case management experience.
Experience and familiarity with community resources.
BS/BA degree in a related field (Human Services, Social Work, Psychology, Substance Abuse, etc.) preferred.
Experience with EHR (electronic health records) systems.
Bilingual (Spanish) candidates preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
MED > Care Coord & Care Mgmt (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$45k-64k yearly est. Auto-Apply 11d ago
Care Coordinator Family Support
Paragoncommunity
Service coordinator job in Rocky Hill, CT
***Seeking a Care Coordinator in Connecticut with expertise in case management, human services, family and/or community resources.***
Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Candidates must live in Connecticut to be considered. Seeking candidates in the following areas: Hartford, Manchester, New London, Willimantic, Middletown, Bridgeport and Norwalk.
Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law .
Work Schedule : Monday - Friday 8:30am - 5pm. To accommodate the needs of families that you're supporting, flexibility to work outside these hours is expected.
The Care Coordinator Family Support position provides individual and family support to ensure members are connected to community services, resources and the necessary care coordination. Also responsible for promoting clear communication among a care team and treating clinicians to support the members and families. Coordinates member-specific care plans within the network of care. Works collaboratively with ICC staff, families, consumers, community collaborative members, stakeholders and providers to assure the appropriate services are available to designated members. The goal is to achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.
How you will make an impact:
Empowers families through education and support to enable them to take a lead role in planning for and responding to their family's needs.
Maintains direct contact with families through telephone and face-to-face visits as often as determined by the family's Plan of Care and based on the individual/family specific needs.
Assists the family in accessing programs/services to address their needs, including but not limited to: mental health, substance use, domestic violence, basic needs, and parenting.
Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
Identifies barriers to plan compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends process improvements.
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
Coordinates identification of and referral to local, state or federally funded programs.
Coaches members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in appropriate contract.
Other duties as assigned.
Minimum Requirements:
Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences :
Case management experience.
Experience and familiarity with community resources.
BS/BA degree in a related field (Human Services, Social Work, Psychology, Substance Abuse, etc.) preferred.
Experience with EHR (electronic health records) systems.
Bilingual (Spanish) candidates preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
MED > Care Coord & Care Mgmt (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$45k-64k yearly est. Auto-Apply 13d ago
Dispensary Management
High Profile Cannabis Shop Careers
Service coordinator job in Hartford, CT
Who we areโฆ
At High Profile our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Store Manager and Assistant Store Managers to oversee our retail store High Profile while providing leadership and training to the store employees while driving sales.
In this role you willโฆ.
Overseeing and driving all aspects of store performance, ensuring efficient and sound operations, maximum profit and a best in class store experience.
Ensure Key Performance Indicators (KPI) are being tracked and achieved on a weekly, monthly and yearly basis.
Collaborate and lead store teams in planning and implementing strategies to attract and retain repeat customers.
Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
Work closely with Marketing leadership to promote Customer Loyalty Programs.
Ensure best in class customer experience exists by staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges.
Ensure successful employee training of POS systems, METRC, and other inventory control systems.
Monitor and maintain inventory levels and communicate discrepancies to upper Management.
Run internal store meetings, provide feedback for employee development, sales opportunities, and organizational improvements.
Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.
Develop store's schedule to ensure proper sales floor coverage during peak selling hours.
Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.
Educate and coach store employees on product knowledge, shrink protocol, and safety protocol.
Interact and build relationships with external vendors; plan and execute in store events.
Create reports, analyze and report data, such as store sales, units per sale, and sales per hour.
Work closely with the Human Resource Department with hiring new employees, training and development new and current employees.
Ensure implementation and adherence to all local and state laws and inspection requirements.
Skills and experience you have...
Bachelor's degree and 3-5 years retail management experience preferred, or equivalent.
Comprehensive knowledge of retail operations, merchandising, and sales.
Proficient in Microsoft Office applications, POS systems; experience with METRC and Green Bit's preferred.
Proven ability to motivate and influence others through personal actions and examples.
Ability to drive proven improvements across all areas managed
Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.
Ability and willingness to work flexible hours including evenings, weekends and holidays.
Must be at least 21 years of age and be able to pass a background check.
Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.
Ability to build and lead a best in class retail team.
Strong results-orientation and commitment to quality, performance and deliverables.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
*
Compensation Estimate Disclaimer
All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.
Benefits:
Medical, Dental, & Vision Insurance
Life Insurance
Short- & Long-Term Disability Insurance
Paid time off
401(k)
Referral program
Company Paid Holidays
Company Swag
$47k-76k yearly est. Auto-Apply 10d ago
Vocational Floor Coordinator (27869)
We Do Life.Together
Service coordinator job in Waterbury, CT
Rewarding Longevity Incentives Await!
Join our team and earn a $500 longevity incentive after just one year of employment! But that's not all-your loyalty pays off even more over time, as your longevity incentives will grow the longer, you're with us. We're proud to reward not only exceptional performance but also the dedication of our team members as they thrive and grow within our agency. Don't wait-apply today and take the first step toward joining a team that truly values and rewards its people!
Company Summary:
Since 1998, ICES Inc. is a human services company supporting Individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring professionals focus on Individuals' personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve Individuals in private residences, respite facilities, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes.
Job Description:
Our floor coordinator position provides operational oversight of our Vocational Programs including employment, day and/or community integration services for Individuals with developmental disabilities.
Working under the direct supervision of the Vocational Program Manager, the Floor Coordinator is responsible for supporting the management of the Day Program. This includes implementing Individuals' Programs (IPs), conducting staff training, and ensuring staff complete all Therap documentation accurately. The Floor Coordinator will also assist with scheduling, participate in meetings such as IPs and biannual reviews, write reports, and ensure compliance with agency policies and Department of Developmental Services (DDS) guidelines and requirements.
To excel in this role, candidates should possess a strong understanding of the operations within a vocational program and the systems that support it, such as Therap, EVV/Sandata, WebResDay, Relias, and Paycom. Additionally, they should demonstrate proficiency in Microsoft 365 tools, including Outlook, Word, Excel, and SharePoint.
Similar experience working in a Vocational Program and previous experience with supervising and training staff is preferred.
Job Responsibilities:
Day to Day Operations and Program Support:
Monitor daily operations of the program and assist in ensuring our program meets the vocational, emotional, social, medical, clinical, and physical needs of each Individual utilizing services.
Assign Direct Support Professionals (DSPs) to Individuals, ensuring daily compliance ratio.
Collaborate with staff members to plan or develop programs of events /schedules of activities.
Meet with managers or other administrators to stay informed of changes affecting program operations.
Ensure staff is engaging with Individuals and following Individualized plans. Share any staffing/ Individuals concerns with Vocational Managers.
Understand, follow, and enforce all policies and procedures.
Understand and assist with scheduling and attendance, utilizing Paycom and Time Station as directed.
Training:
Participate in personnel processes and assist the Vocational Department in orienting, training, and developing new DSPs as needed.
Provide training to staff and Individuals on all activities, jobs, and job checklist.
Train DSPs in proper operational procedures and explain company policies.
Documentation:
Ensure IP data has been documented in Therap by staff prior to their shift ending.
Work alongside and assist our Training/Support Program Coordinator to ensure staff are trained to record data appropriately.
Send daily reports to managers of any missing data on Therap.
Participate in IP's and biannual meetings, write reports, and ensure DDS and agency compliance.
Other:
Develop a strong understanding of the workings of each department and team in the company.
Attend mandatory trainings and administrative meetings.
Maintain required ICES Inc. trainings and certifications.
Work direct care and be on the floor as needed.
Competencies / Skills Required:
Leadership Skills
Ability to work independently and as a team member
Multitasking abilities
Initiative / results oriented
Excellent interpersonal and coaching skills
Solid problem-solving abilities
Professionalism
Self-motivator
Excellent verbal and written communication skills
Qualifications
High school diploma or general education degree (GED).
At least one year experience working with Individuals with developmental disabilities in an educational/vocational setting preferred.
Knowledge and experience with Microsoft Office, including Word, Excel, and SharePoint.
Valid driver's license and safe driving record.
Software proficiency including Microsoft 365, Therap, and Paycom.
Ability to work well under pressure and achieve results in a fast-paced environment
$41k-55k yearly est. 23d ago
Youth Program Associate
Ymca of Greater Hartford
Service coordinator job in Hartford, CT
YMCA of Greater hartford Job Description
Job Title: Youth Program Associate
FLSA Status: Non-Exempt Job Grade:
Primary Department: Youth Programs
Reports to: Youth Development Director
The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.
POSITION SUMMARY:
The Youth Program Associate will conduct programs and recreational activities within the rules, policies, and philosophies of the YMCA's youth program(s). You will work as a team member, supervising and interacting with youth as well as creating an environment that is safe and activity enriching. The Youth Program Associate position will also perform other duties and responsibilities assigned at will as seen fit by the Director.
ESSENTIAL FUNCTIONS:
Participate in training.
Assists in the implementation of age-appropriate developmental curriculum.
Serve as a resource for clinics.
Share ideas and concerns with your supervisor.
Keeps open communication with parents and families as often as possible to give updates of youth using the program.
Supports and contributes to a safe, clean environment for staff and customers by implementing appropriate safety procedures and following YMCA guidelines.
Assume responsibility for all YMCA equipment used in the program. Transport all materials to various program sites when necessary.
Ensure that all programs are implemented with premier quality and innovation.
Attend all branch and Metropolitan meetings as assigned or requested.
Has awareness and implements YMCA strategic and branch goals surrounding Youth Development, Healthy Living, Member Experience, and Social Responsibility.
Be actively engaged with the youth in the program.
Uphold and enforce all branches and YMCA of Greater Hartford policies and procedures.
Have fun. We are here to teach, and it works best with smiles!
All duties as assigned.
QUALIFICATIONS:
At least 18 years of age.
This position requires a commitment to the YMCA mission and its core values of: caring, honesty, respect, and responsibility as well as a commitment to building developmental assets in adults and youth. Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is enhanced by relationship building.
Prior experience implementing a variety of youth and adult programs.
Excellent communication skills, both written and verbal.
Ability to effectively problem solve utilizing all resources available.
PHYSICAL REQUIREMENT:
Ability to walk, stand, and sit (including on the floor) for long periods of time.
Must be able to lift and/or assist children up to 30 pounds in weight.
Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$36k-54k yearly est. Auto-Apply 60d+ ago
Systems Support Coordinator
Encon Heating & AC 4.4
Service coordinator job in Stratford, CT
The Systems Support Coordinator / Business Systems Support Coordinator provides essential support to the IT and Business Analytics departments by coordinating device management, system permissions, reporting, and first-level troubleshooting across core business platforms. This role ensures employees, technicians, and business systems remain operational, accurate, and aligned with company standards.
The coordinator will manage cell phone setups, IT tickets, warranty registrations, user access coordination, ServiceTitan support, and customer financing paperwork. Additionally, this role partners with the Business Analysis team on research, reporting, and automation development helping the organization improve efficiency, reduce manual work, and streamline workflows.
This is a high-impact support role that enables senior IT and BA staff to focus on strategic initiatives, system enhancements, and enterprise-wide technology improvements.
Key Responsibilities
Device & Hardware Support
ยท Set up, configure, repair, and troubleshoot company cell phones and tablets.
ยท Support employees with common IT hardware issues including monitors, docking stations, peripherals, and workstation setup.
ยท Coordinate device replacements, upgrades, and vendor repairs.
ยท Track and maintain IT equipment inventory
Systems Administration & Permissions
ยท Create, modify, and deactivate user accounts across internal systems (ServiceTitan, Salesforce, The Graphite Lab, etc.).
ยท Maintain and audit user permissions to ensure compliance with role-based access and security requirements ensuring alignment with Accounting and Human Resources.
ยท Assist with onboarding/offboarding tasks related to system access.
ServiceTitan & Software Support
ยท Provide first-level support for ServiceTitan issues including permissions, workflow questions, data corrections, and user troubleshooting.
ยท Identify recurring issues and escalate patterns to the Business Analysis team for long-term solutions.
Business Analysis Support
ยท Assist BA team members with data research, data cleanup, and miscellaneous reporting needs.
ยท Aid in preparation of monthly, quarterly, and ad-hoc department reports.
ยท Support month-end close activities including data validation and cross-system audit checks.
Operational & Administrative Duties
ยท Register HVAC equipment with manufacturers using accurate data and timely submission.
ยท Process customer financing paperwork and ensure proper routing, documentation, and system entry.
ยท Monitor IT ticket queues, run status reports, and follow up on open or overdue tickets.
ยท Maintain departmental documentation, SOPs, asset inventory records, and update logs.
Automation & Process Improvement
ยท Work with the internal Automation Committee to test new automation features, validate business rules, and ensure functionality before rollout.
ยท Provide feedback on workflow bottlenecks and opportunities for automation.
ยท Assist in collecting data for automation success metrics and adoption tracking.
Requirements:
Required Skills & Qualifications
ยท 13 years of experience in IT support, systems administration, or technical operations.
ยท Strong familiarity with Microsoft 365 and basic IT troubleshooting.
ยท Ability to learn new software systems quickly (ServiceTitan experience is a plus).
ยท Strong analytical abilities and comfort working with data or reports.
ยท Excellent organizational and prioritization skills.
ยท Effective communication and customer service skills.
ยท High attention to detail, especially for equipment registration, reporting, and financing paperwork.
Preferred Skills (Nice to Have)
ยท Experience with ServiceTitan, Salesforce, or Sage Intacct.
ยท Basic knowledge of automation tools (Power Automate, Zapier, ST automations).
ยท Experience in HVAC, construction, or field services industries.
ยท Exposure to ERP or field operations software.
Eligibility Requirements
Employment/education will be verified.
Applicants must be currently authorized to work in the United States on a full-time basis.
Encon is a drug free workplace and requires post-offer pre-employment drug testing.
Encon is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
CT LIC # HTG-0386317-S1
Putnam NY LIC# 31097
Westchester NY LIC # WC-33774-H21
MEC # 1093
AA/EOE
#EN
PI0d1fa4bfc49a-31181-39497954
$46k-57k yearly est. 8d ago
SSS-STEM Academic Coordinator
Uconn Careers
Service coordinator job in Storrs, CT
The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention.
This position reports to the Director of Student Support Services-STEM.
DUTIES AND RESPONSIBILITIES
Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education.
Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs.
Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports.
Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing.
Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling.
Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records.
Assists with publicizing and marketing of academic support resources and programming.
Required to work occasional weekends or irregular hours.
Teaches FYE course sections.
Performs related work as required.
MINIMUM QUALIFICATIONS
Bachelor's degree.
Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member.
Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation.
Experience working with first-generation and/or low-income students from varied educational backgrounds.
Experience working with college students interested in or studying STEM.
Experience coordinating activities and events to promote student learning, engagement, and/or career preparation.
Demonstrated communication, interpersonal, writing, and administrative skills.
Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information.
Experience in data management, analysis, and reporting.
PREFERRED QUALIFICATIONS
Master's degree.
Three or more years of experience in higher education.
Experience supporting and/or advising STEM students in a college setting.
Bilingual (English/Spanish).
APPOINTMENT TERMS
This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit https://hr.uconn.edu/health-benefits/ and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).
TERMS AND CONDITIONS OF EMPLOYMENT
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.
TO APPLY
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references.
This job posting is open until filled, with priority given to applications received by January 12, 2026.
All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
$44k-66k yearly est. 60d+ ago
Denials Coordinator-Case Management
River Valley Counseling Center 3.5
Service coordinator job in Holyoke, MA
Denials Coordinator for Case Management. Under the direct supervision of the Manager of Case Management, the Denials Coordinator is responsible for monitoring denials, appeals and resolution from participating insurance carriers and working proactively to collect from insurance carriers. Will generate and process denial letters and Notice of Action (NOA) for pre-services, leveling of care and denied medical services. Maintains the denial and/or appeals electronic database. Serve as the department liaison for all denial and/or appeals issues.
Responsibilities are not limited to functions within the Case Management Assistant role and will require elements of cross training.
REQUIREMENTS: High school graduate or equivalent required. Preference will be given to applicants having prior experience with denials and appeals.
$32k-48k yearly est. 11d ago
Medicaid Appeals Coordinator
Global Channel Management
Service coordinator job in East Hartford, CT
Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience
Medicaid Appeals Coordinator requires:
College degree (minimum of Associates) or equivalent work experience
2+ years of grievance or appeals experience
Ability to effectively relate to a wide range of individuals from a diverse population.
Excellent customer service skills
Previous experience demonstrating problem-solving skills.
Strong organizational and communication skills, oral and written.
Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes
Ability to work independently.
Medicaid Appeals Coordinator duties:
Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act
Provide detail documentation regarding the outcome and action of the review.
Send appropriate communication to client identifying outcome of review.
Maintain a copy of all outgoing letters in the designated folder
Work with consumer and other organizations to resolve issues timely, accurately and professionally.
Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .
$41k-60k yearly est. 60d+ ago
Child First Care Coordinator
Mid-Fairfield Child Guidance Center
Service coordinator job in Norwalk, CT
The Care Coordinator partners with a licensed Mental Health and Developmental Clinician to engage families who are referred to the Child First home-based intervention. The Care Coordinator plays a crucial role in stabilizing the entire family system, while the Clinician provides psychotherapeutic caregiver-child intervention to facilitate and enhance this critical relationship.
Provide community resource expertise to Child First team and families, including identifying and collaborating with community-based service providers and supports.
Engage with the Child First family and the Clinician in collaborative family assessment process (i.e., use data from interviews, observations, interactions, and standardized measures to identify family strengths, needs, and challenges).
Promote family stabilization by identifying all needed and desired services, integrating services needs into the Child and Family Plan of Care, and addressing barriers to services as they arise.
Avert crisis situations by assisting Child First family in times of urgent need (e.g., eviction).
Enhance caregiver executive functioning skills (e.g., planning, organizing, managing time, focusing attention, regulating emotions, reflecting on progress) as needed and in consultation with the Clinician and Clinical Director.
Maintain a reflective lens when engaging with the caregiver, in order to understand his/her motivation, needs, and possible barriers to new services and supports
Embrace use of videotaping to enhance both therapeutic work with families and reflective clinical supervision.
Provide identified child and/or other children in the family with an interactive, growth-promoting play experience.
Engage in weekly individual, Team, and group reflective clinical supervision with Clinical Director.
Engage actively in all aspects of the Child First Learning Collaborative, including in-person trainings, distance learning curriculum, and specialty trainings.
Track completion of all assessments and enter into the appropriate database.
Keep all appropriate documentation for clinical accountability and reimbursement.
Participate in other clinical and administrative activities as appropriate.
Qualifications
Bachelor's degree in child development, psychology, nursing, human services, or related field.
A minimum of three years working with culturally diverse families and young children under the age of six years.
Openness to learning, capacity for self-reflection, and eagerness to participate in reflective clinical supervision.
Knowledge of early childhood development, parent education, parent-child relationships, and individual, family, and community-level risk factors (e.g., poverty, homelessness, maternal depression, domestic violence, substance abuse, teen parenthood).
Knowledge of and experience with community-based services and supports in service area, highly valued.
Experience working in home and community-based settings with vulnerable populations of diverse cultures and ethnicities.
Strong commitment to the vision, mission, and goals of Child First.
Highly organized, self-motivated, reliable, and flexible (including willingness to work non-traditional hours, including at least two evenings).
Eager and able to work as part of a team.
Able to communicate well verbally and in writing.
Bilingual (Spanish or Creole) highly valued.
Comfortable with computers and experience with Work and Excel.
Reliable vehicle and appropriate insurance for home visits.
$38k-59k yearly est. 24d ago
Community Safety and Outreach Specialist
State of Massachusetts
Service coordinator job in Springfield, MA
MISSION OF THE HAMPDEN DISTRICT ATTORNEY'S OFFICE The mission of the Hampden District Attorney is to serve the people of Hampden County by faithfully pursuing criminal justice and ensuring public safety with ethics, integrity, and fairness as our guiding values.
DO NOT APPLY THROUGH THIS SITE. A COVER LETTER AND A RESUME MUST BE SENT VIA EMAIL TO:
Tony Simmons at *********************
Description:
Assist in promoting and organizing community events.
Present pre-approved prevention and educational programs to schools.
Attend community meetings and events and work with community leaders, teachers, and school administrators on a variety of crime prevention topics.
Collaborate with the CSO Team to create new approaches to engaging youth in the community.
Assist in organizing, scheduling, coordinating, and running established programs, task forces, and events in schools and in the community.
Assist the Director of Community Safety and Outreach in various administrative tasks associated with programs and events.
All full time positions offer a State benefit package that Includes health, life, disability, and dental/Vision Insurances, retirement plans, vacation, personal and sick leave and more. Payroll ls paid bi-weekly and based on a 37.5 hour work week (normally 8:30 a.m. to 5:00 p.m.). All Job offers are contingent upon successful completion of background check. All positions serve at the pleasure of the District Attorney.
Qualifications
Bachelor's Degree Preferred
Applicant must:
Be organized, outgoing, energetic, and motivated.
Be comfortable in a public speaking role.
Be proficient with Microsoft Office products (Word, Outlook ;)
Be proficient in all aspects of social media
Be familiar with and follow the provisions of the Hampden District Attorney's Office Personnel Policies;
Participate in trainings relevant to Office functions;
Interact in a respectful and professional manner with the public, judicial and law enforcement personnel and office staff;
Complete work assignments in a timely, accurate and efficient manner.
$42k-64k yearly est. 44d ago
Community Outreach
Clean Water Action 4.1
Service coordinator job in Northampton, MA
Clean Water Action is a national nonprofit with over 50 years of experience advocating for clean water, environmental justice, and public health. With a strong emphasis on grassroots organizing, expert policy research, and holding elected officials accountable, we empower communities to take meaningful action on critical environmental issues.
Job Description
Join the Movement for Clean Water!
๐งโป๏ธ๐
Are you passionate about the environment and looking
to
kick-start your career in the nonprofit sector?
Do you want to gain
hands-on experience in grassroots advocacy
while making a real impact? Are you looking for a
seasonal internship
in the environmental/public advocacy field?
Clean Water Action is hiring
full-time and part-time Grassroots Organizers in Northampton, MA
to join our Field Canvass team. We are currently fighting to reverse the Supreme Court decision to weaken the Clean Water Act and ban PFAS chemicals from household products.
As part of the team, you will:
โ
Engage with communities
to educate, fundraise, and mobilize support for Clean Water Action's policy priorities, such as combating climate change, advocating for clean water affordability, and banning toxic chemicals.
โ
Raise awareness and funds
to sustain critical environmental and public health initiatives.
โ
Advocate for bold legislative action
to address systemic issues, including utility affordability and corporate accountability.
What We Offer
โ Evening Hours (
2:00 PM - 9:00 PM, Monday through Friday
).
โ
Full time positions
between 32.5 and 40 hours a week
โ Winter/Spring/Summer
Internships
and potential for academic credit
โ Paid training and professional development in grassroots organizing and advocacy.
โ Opportunities for career growth and leadership within the organization.
โ Competitive pay starting at
$18/hour
, with bonus opportunities.
โ Enhanced benefits, including health, dental, vision, and 401(k), for employees working 21+ hours per week.
If you're ready to make a meaningful impact and work toward a cleaner, healthier, and more equitable future, apply today to join Clean Water Action's Northampton team!
Qualifications
โ Passion for environmental and social justice issues.
โ Strong oral communication skills.
โ Interest in nonprofit work, grassroots organizing, or policy advocacy.
โ Multilingual candidates and those with backgrounds in Sociology, Political Science, Public Health, Environmental Studies, or Communications are strongly encouraged to apply.
Additional Information
โ
This is an in-person role based in Northampton, MA. Applicants must have reliable plans to commute or reside locally.
โ Clean Water Action is an equal opportunity employer and values a diverse workplace. We encourage applications from BIPOC, LGBTQ+, and women candidates.
**************************************************
$18 hourly 1d ago
Head of Student and Academic Life
Choate Rosemary Hall 4.6
Service coordinator job in Wallingford, CT
Choate Rosemary Hall, a leading 9-12 independent day and boarding school, invites applications and nominations for the position of Head of Student and Academic Life (HOSAL). The position was created in 2022 and sits at the heart of our dynamic, inclusive community. The inaugural HOSAL, Jenny Elliott, has recently been appointed as the 17th Principal of Phillips Exeter Academy. Her successor will inherit a well-established role, with many exciting opportunities to build on existing strengths and lead positive change in a forward-looking, innovative school committed to transformational student experiences.
With full responsibility for all internal, day-to-day aspects of life at Choate, the successful candidate will shape the conditions that enable student, faculty, and staff flourishing, further strengthening our position at the forefront of US independent education. This an exceptional opportunity for an ambitious educator who aspires to become a Head of School. This individual will serve as a key strategic thought partner to Dr. Alex Curtis, Head of School, and the Board, in a role that provides deep exposure to strategic planning, community leadership, operational decision-making, and cross-functional collaboration at the most senior levels. For candidates seeking a pathway to greater institutional leadership, this position offers the responsibility, visibility, and mentorship to meaningfully support that trajectory.
For further information on the role or to download the detailed position profile, including details of how to apply, please visit ************************************ quoting reference number 8197. The closing date for applications is 08:30 EST on Thursday, January 22nd, 2026.
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How much does a service coordinator earn in Bristol, CT?
The average service coordinator in Bristol, CT earns between $34,000 and $77,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Bristol, CT
$51,000
What are the biggest employers of Service Coordinators in Bristol, CT?
The biggest employers of Service Coordinators in Bristol, CT are: