Hospital Services Coordinator
Service coordinator job in Hartford, CT
Concierge Coordinator
We're looking for an onsite - Concierge Coordinator - for our client. If you have 3 -5 years of experience in accounts payable, finance, healthcare, medical recalls, or administrative then this is a great opportunity to grow your career with a company known for excellence.
What You'll Do
Manage and execute critical medical recall processes with accuracy and timeliness.
Perform accounts payable (AP) tasks and assist with purchasing activities.
Provide support to internal and external partners, ensuring smooth communication and coordination.
Handle time-sensitive and high-priority tasks effectively.
Maintain compliance with HIPAA or similar regulations when handling confidential information.
What You Bring (Must Have)
Minimum 3 years of experience in accounts payable, finance, purchasing, healthcare, or a related field.
Customer Service Experience, Excel, Microsoft Word, Outlook. Peoplesoft experience a plus.
Prior experience in healthcare, medical recalls, or administrative support preferred.
Proven ability to manage time-sensitive and high-priority tasks. Strong organizational skills and attention to detail.
Experience handling confidential information in compliance with HIPAA or similar regulations.
Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness.
📍
Location:
Hartford, CT -Onsite
💵
Pay: $20 - $23/hr
📩 Apply now to take the next step in your Customer Care Coordinator career!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Region Clinical Intake Specialist (Nurse, Office, LPN) - HomeCare
Service coordinator job in Waterbury, CT
Shift Detail: Monday thru Friday 8am to 4:30pm with 1 Major and 1 minor holiday per year and 1 weekend per month
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Region Intake Specialist.
The Region Intake Specialist performs the entire patient intake process, including communication with patients and families, data entry, insurance verification and MD verification. They build and maintain relationships with referral sources, address customer needs, and lead a daily intake meeting.
Key areas of responsibility:
Performs all daily patient referral and intake procedures including insurance verification and financial/clinical clearance and ensures patients are admitted in accordance with the intake policy. Provides recommendations for process and policy improvements. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
Stays thoroughly informed about the details of contracts the organization has with insurance companies, healthcare networks, or other partners for Home Health and Hospice services. Ensures patient admissions comply with rules, requirements and terms in the contracts.
Establishes and maintains positive working relationships with current and potential referral sources.
Provides a smooth transition of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, while also negotiating service pricing with insurance Case Managers and other payers within established financial guidelines.
Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends.
Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
Qualifications
Requires high school diploma, Bachelor's Degree Preferred
1 Year of administrative Healthcare Experience. 1-3 years of experience preferably in Home Care
We take great care of careers
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Admissions Coordinator (LCSW, LMFT, LPC, LADC) - inpatient unit
Service coordinator job in Westport, CT
Shift Detail: Schedule: 8:30am - 7:00pm Monday through Thursday for (4) ten-hour shifts.
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital.
Job Summary:
Admissions Coordinator conducts Interviews and assessments for potential admissions.
Key responsibilities:
Provides admissions and intake services to patients and potential patients.
Responds to telephone inquiries from persons seeking mental health care or information about mental
health-related services.
Admits patients to the hospital and registers outpatients with appropriate physician orders.
Documents calls and related admission information.
Identifies insurance information and obtains precertification and authorization for care.
Provides management and oversight to the admissions process in the absence of the Admissions Supervisor.
Reviews all paperwork accompanying patients to ensure adherence with hospital and regulatory policies.
Maintain record for monthly quality data submission such as referrals and discharges.
Supports clinical team as back up for group therapy or crisis intervention.
Qualifications
Master Degree in a mental health related field required.
Connecticut licensure in LCSW, LMFT, LPC, LADC, or Psychologist preferred
Two years related experience in behavioral health, particularly inpatient, required (internship experiences applicable)
Experience in completing assessments in an emergency department or other acute setting desirable
We take great care of careers.
Hartford HealthCare provides eligible employees with an extensive benefits package and all the benefits of working with a top notch organization:
Medical and dental benefits
401(k) plan with employer match up to 7%
Generous paid time off with accrual starting on the date of hire
Additional voluntary benefits as well as employee discount programs
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Athletics Academic Coordinator - Event Staff
Service coordinator job in Waterbury, CT
The Athletics Academic Coordinator - Event Staff position assists the staff with all athletic events that occur within the Drubner Center Athletics Department. This position requires approximately 20 hours per week. This is a year-round opportunity with an anticipated start date of September 4th, 2025.
Location: On-Campus
Pay Rate: $16.35 per hour
Job Responsibilities
The primary responsibility of the Athletic Academic Coordinator - Event Staff is to assist with daily game and practice operations which include, but are not limited to:
- Moving athletic game-day items and audio/video equipment.
- Assist with filming and operating sports information equipment.
Minimum Skills, Training, and Attributes
- Organization skills
- Brings positive energy & motivation to the department
- Customer service and communication skills
- Strong time management skills
How This Position Will Benefit You as a Student
Students will acquire organizational and supervisory skills while learning time and energy management along with the application and understanding of anatomy.
This opportunity is open to Post University students only.
#LI-DNI
Auto-ApplyADS Case Coordinator
Service coordinator job in Manchester, CT
Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation.
GENERAL DUTIES AND RESPONSIBILITIES:
* Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures.
* Coordinate with assistant director to ensure state and federal data compliance.
* Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives.
* Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants.
* Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following:
* Attendance Reporting
* Behavior and ISP Data
* Incident and Accident reports
* Guidelines, Protocols, and Medication Orders
* Program plans/IPs, vocational assessments
* Transition, discharge, admission summaries
* Uploading and maintaining documents on Therap.
* Maintaining Therap programs, individual support plans, and personal information.
* Prepares and submits written reports for review and approval based on deadlines.
* Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process).
* Participates in and presents reports on individual progress to interdisciplinary teams.
* Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT.
* Provides management of program participant documentation.
* Trains staff in implementing individuals' programs, goals, and objectives.
* Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices.
* Ensuring requests are submitted to remain in compliance with HRC and PRC.
* Maintains all required training and certifications.
* Receives supervision from Day Program Manager.
PQI Functions
* Maintain program participant files
* Ensure compliance with all Stakeholders
* Identify patterns and trends for program
* Use results of data to inform supervisor of trends that may impact services
Additional duties as assigned
QUALIFICATIONS:
Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required.
Demonstration of strong organizational skills
Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities
The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required.
Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety
Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually
EMPLOYEE BENEFITS
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.
Visit ************* directly and click Employment to apply
M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage)
40 hours per week
Volunteer Program
Service coordinator job in Bridgeport, CT
We look forward to having you as a part of our commitment to serving our community. Volunteers are the extra eyes, ears, hands, and helpers for the Alliance for Community Empowerment, Inc. (the “Alliance”) staff. Volunteers can also be a great resource for the Alliance by going back and forth into the community and explaining what the Alliance for Community Empowerment is all about.
Volunteers may volunteer in the following areas:
Early Learning Department/Childcare classrooms:
Volunteering within a classroom setting with the guidance of teaching staff.
Providing additional supervision of children to help ensure their safety, but volunteers are not permitted to be alone with children.
Engaging in child play as directed by the teaching staff.
Administration: (Finance Department, Supportive Services Department, Energy Department, and Early Learning Department)
Office Assistants:
Clerical work such as:
Faxing
Emailing
Filing
Answering phones
Other tasks as assigned
Expectations of volunteers within the program include, but are not limited to:
Maintain confidentiality of: (a) the identity of clients and children served by the Alliance; (b) personal information about clients, employees or donors of the Alliance and children served by the Alliance; (c) financial/accounting records of the Alliance; (d) personal information about the Alliance's board members; and (e) any other non-public information that is sensitive in nature or considered to be confidential by the Alliance.
Consistently meet and greet visitors and staff in a professional manner and with respect.
Always follow Alliance for Community Empowerment, Inc.'s policies and procedures.
Be committed to the volunteer program.
Must submit to sex offender and criminal background checks via fingerprint compliance before the start of the volunteer program. Background checks (including child abuse and neglect state registry checks) are required within 90 days of the volunteer's start date. A volunteer must also go through drug and physical screenings.
Auto-ApplyYouth Program Coordinator
Service coordinator job in Waterbury, CT
Job DescriptionPart Time Youth Program Coordinator Waterbury, CT 06702 20 hours per week at $25.86 per hour GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES: The SAFE Program Coordinator in the Entrepreneurship program is responsible for creating an engaging, inclusive, and innovative entrepreneurial environment. This role involves leading and facilitating entrepreneurship programs for students in grades 6 through 12, inspiring young minds, developing engaging curricula, and designing activities that foster entrepreneurial skills. The facilitator will work to prepare youth for future success by promoting creativity, critical thinking, and leadership in a supportive setting.
Maintain accurate and up-to-date attendance records for all program participants.
Establish and maintain regular communication with students to support engagement and retention.
Design, develop, and deliver engaging entrepreneurship curricula and lessons tailored to middle and high school students' developmental levels.
Motivate and inspire students from diverse backgrounds, fostering participation, creativity, and leadership.
Create and coordinate job shadowing and mentorship opportunities for participants.
Facilitate interactive workshops, seminars, and activities that promote entrepreneurial thinking, problem-solving, and innovation.
Demonstrate a passion for fostering entrepreneurial skills and encouraging youth innovation.
Monitor, assess, and evaluate program effectiveness through student feedback, assessments, and performance metrics.
Organize and support special celebrations and cultural events to promote community engagement.
Work independently with initiative and responsibility, while collaborating effectively within a team environment.
Occasionally transport students with a CJR provided vehicle.
MINIMUM QUALIFICATIONS/REQUIREMENTS:
Minimum an associate's degree in work related field - Required
Minimum 1-years' experience working with at-risk youth - Required
Creative abilities and knowledge for use of DIY Tools and small-scale production equipment
Knowledge of youth development and mentoring - Required
Valid driver's license and clean driving record - Required
Personal Effectiveness/Credibility
Communication Proficiency
Collaboration Skills
SCHEDULE & RATE OF PAY:
Monday-Friday 1:30pm to 5:30pm (20 hours per week)
$25.86 per hour
BENEFITS:
At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance. Joining our team, full-time employees will enjoy the following benefits:
Generous Paid Vacation Package (unused time eligible for carry over)
Generous Paid Sick Time (unused time eligible for carry over)
Paid Holiday Time (separate from vacation time)
Floating Holidays (separate from paid vacation time and paid holiday time)
Annual monetary incentives
401(k) Retirement Savings Plan with Company Match
Career Growth Opportunities
Company Celebrations & Employee Recognition Program
Employee discounts (cell phone, computer)
Employee Assistance Program (EAP)
Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance
ABOUT CJR:
A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence!
CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity.
Powered by JazzHR
8uXJt2ROZ0
Admissions Specialist Coordinator
Service coordinator job in Canaan, CT
Admissions Specialist CoordinatorCanaan, CT Mountainside is looking for an empathetic, highly motivated Admissions Specialist Coordinator to join our fast-paced call center team. This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support-using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care. Success in this role comes from connecting with people, building trust quickly, and consistently meeting performance goals.
If you are energized by engaging conversations, thrive in a results-oriented environment, and are passionate about making a meaningful impact, this opportunity is for you.
Your Role:
* Proactively handle inbound and outbound calls and web chats to engage prospective clients and referral sources.
* Convert inquiries into admissions by guiding clients through decision-making processes with empathy, urgency, and clarity.
* Consistently meet and exceed monthly and annual goals related to admissions, census levels, and conversion metrics.
* Strategically match clients to the appropriate level of care and program offerings to support their individual needs.
* Act as a trusted advisor to clients and families navigating crisis situations, presenting Mountainside's value and care model effectively.
* Maintain accurate, timely documentation of all client interactions in the CRM and electronic medical record systems.
* Collaborate with internal departments to ensure a smooth and informed admissions process.
* Clearly communicate financial responsibilities, insurance benefits, and available payment options.
* Manage multiple leads and prioritize tasks efficiently in a high-volume, fast-paced setting.
What We're Looking For:
* Ability to remain calm, empathetic, and focused during emotionally charged conversations.
* A driven, goal-oriented professional with a talent for persuasive communication.
* Proven ability to hit performance targets in a call center, admissions, healthcare, customer service, or similar environment.
* Strong multitasking and organizational skills, with excellent attention to detail.
* Comfortable with CRM tools, insurance verification, and navigating client financial options.
* A passion for connecting people with the help they need-and the drive to make it happen.
Qualifications:
* High School diploma or equivalency required
* Knowledge of substance abuse field and treatment process preferred
* 2 years of experience in customer services or related field preferred
* Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
Compensation:
Compensation includes a base hourly rate of $20-$22, plus a performance-based incentive plan, with total estimated annual earnings ranging from $40,000 to $80,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Comprehensive benefit package
* Competitive salary with performance-based incentive structure
* Paid Time Off (which increases after 1 year with Mountainside)
* Paid holidays including a Multicultural Holiday
* 401(k) with employer matching
* Free meals while working on the Canaan campus
* Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$20.00 - $22.00
Auto-ApplyYouth Program Associate
Service coordinator job in Hartford, CT
YMCA of Greater hartford Job Description
Job Title: Youth Program Associate
FLSA Status: Non-Exempt Job Grade:
Primary Department: Youth Programs
Reports to: Youth Development Director
Revision Date: 01/23/2024 Leadership Level:
The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.
POSITION SUMMARY:
The Youth Program Associate will conduct programs and recreational activities within the rules, policies, and philosophies of the YMCA's youth program(s). You will work as a team member, supervising and interacting with youth as well as creating an environment that is safe and activity enriching. The Youth Program Associate position will also perform other duties and responsibilities assigned at will as seen fit by the Director.
ESSENTIAL FUNCTIONS:
Participate in training.
Assists in the implementation of age-appropriate developmental curriculum.
Serve as a resource for clinics.
Share ideas and concerns with your supervisor.
Keeps open communication with parents and families as often as possible to give updates of youth using the program.
Supports and contributes to a safe, clean environment for staff and customers by implementing appropriate safety procedures and following YMCA guidelines.
Assume responsibility for all YMCA equipment used in the program. Transport all materials to various program sites when necessary.
Ensure that all programs are implemented with premier quality and innovation.
Attend all branch and Metropolitan meetings as assigned or requested.
Has awareness and implements YMCA strategic and branch goals surrounding Youth Development, Healthy Living, Member Experience, and Social Responsibility.
Be actively engaged with the youth in the program.
Uphold and enforce all branches and YMCA of Greater Hartford policies and procedures.
Have fun. We are here to teach, and it works best with smiles!
All duties as assigned.
QUALIFICATIONS:
At least 18 years of age.
This position requires a commitment to the YMCA mission and its core values of: caring, honesty, respect, and responsibility as well as a commitment to building developmental assets in adults and youth. Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is enhanced by relationship building.
Prior experience implementing a variety of youth and adult programs.
Excellent communication skills, both written and verbal.
Ability to effectively problem solve utilizing all resources available.
PHYSICAL REQUIREMENT:
Ability to walk, stand, and sit (including on the floor) for long periods of time.
Must be able to lift and/or assist children up to 30 pounds in weight.
Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SSS-STEM Academic Coordinator
Service coordinator job in Storrs, CT
The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention.
This position reports to the Director of Student Support Services-STEM.
DUTIES AND RESPONSIBILITIES
Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education.
Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs.
Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports.
Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing.
Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling.
Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records.
Assists with publicizing and marketing of academic support resources and programming.
Required to work occasional weekends or irregular hours.
Teaches FYE course sections.
Performs related work as required.
MINIMUM QUALIFICATIONS
Bachelor's degree.
Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member.
Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation.
Experience working with first-generation and/or low-income students from varied educational backgrounds.
Experience working with college students interested in or studying STEM.
Experience coordinating activities and events to promote student learning, engagement, and/or career preparation.
Demonstrated communication, interpersonal, writing, and administrative skills.
Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information.
Experience in data management, analysis, and reporting.
PREFERRED QUALIFICATIONS
Master's degree.
Three or more years of experience in higher education.
Experience supporting and/or advising STEM students in a college setting.
Bilingual (English/Spanish).
APPOINTMENT TERMS
This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit https://hr.uconn.edu/health-benefits/ and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).
TERMS AND CONDITIONS OF EMPLOYMENT
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.
TO APPLY
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references.
This job posting is open until filled.
All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
AmeriCorps Member - New Horizons Family Services Coordinator
Service coordinator job in Middletown, CT
Healthy Communities is CHC's Public Health AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services.
This is an AmeriCorps Member role - New Horizons Family Services Coordinator - that supports the New Horizons Domestic Violence Services in Middletown.
Terms & Program Benefits:
+ 8-month service term from January 5, 2026 thru August 28, 2026,
+ Serve a minimum of 36 hours a week for a total of 1200 hours during service year (shorter hours term can be considered)
+ $16,590 stipend over the course of one year, paid bi-weekly
+ An education award of $5,176.50 at the end of successful service term completion
+ **This is not a staff or volunteer position**
This is the opportunity for you if you:
+ Possess a caring attitude and personable demeanor
+ Sensitive to the issues facing persons in abusive relationships
+ Are extremely organized and pay great attention to detail
+ Have an interest in domestic violence (DV) and intimate partner violence (IPV) as it pertains to public health/education/social work
+ Thrive in a fast paced environment
+ Can take initiative and work independently as well as part of a team
As a New Horizons Family Services Coordinator for the Community Health Center, Inc., you will:
+ Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
+ Track and document all completed patient engagement activities in patient's electronic health record.
+ Provide individual patient health education to clients to encourage scheduling and completing routine care appointments.
+ Provide case management and care coordination for shelter and hotel residents in support of healthcare services.
+ Increase linkage for clients to healthcare opportunities, agencies, and providers that will benefit clients.
+ Create client friendly healthcare materials and other promotional materials.
**Organization Information:**
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
**Location:**
Middletown - Weitzman Building
**City:**
Middletown
**State:**
Connecticut
**Time Type:**
Part time
MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Admissions Specialist
Service coordinator job in Palmer Town, MA
Mat-Su College (MSC), in collaboration with the University of Alaska Anchorage (UAA), is seeking an Admissions Specialist to join our Admissions, Recruitment, and Advising office. This role involves managing communications regarding university requirements, processing admissions applications for undergraduate and graduate students, and supporting a positive enrollment experience.
As an Admissions Specialist, you will expertly verify the authenticity of admission documents, manage application processes, and make timely admission decisions. Your role includes handling communications with students, resolving issues, and preparing customized acceptance letters. You will analyze and manage databases, run residency reports, and provide support through various software programs. Additionally, you will oversee non-degree-seeking applications, engage in professional development, lead short-term projects, and compile statistical data for reporting. In registration, you will handle all related functions, act as a liaison to resolve issues, ensure accuracy of manual forms, and train new staff. Your customer service duties will involve supporting students via phone, in person, and email, managing call transfers, scheduling appointments, and maintaining confidentiality. You will also review and update degree services, including changes of majors and graduation applications, and manage campus-specific forms and commencement assistance. Regular updates to the MSC Student Services web pages will be required to ensure accuracy and relevance.
To thrive in the role of Admissions Specialist at Mat-Su College (MSC), you should excel in managing application processes, ensuring accurate and timely admissions decisions, and delivering exceptional customer service. Your ability to handle communication with students, verify documents, and resolve issues efficiently is crucial. Strong attention to detail, advanced computer skills, and a solid understanding of university policies will support your success. Engaging in professional development, managing data, and updating web pages will further enhance your effectiveness. Prior experience in a university setting and a commitment to process improvement will be valuable assets.
Minimum Qualifications:
At least one year of college coursework in a related field and one year of relevant experience, or an equivalent combination of training and experience.
Position Details:
This position is located on the Mat-Su College campus in Palmer, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified. The first review date will be September 23, 2024. To be sure that your application is reviewed, please apply before 11:59pm on September 22, 2024.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Micah Horning, Staff HR Coordinator, at ********************* or ************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyMedicaid Appeals Coordinator
Service coordinator job in East Hartford, CT
Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience
Medicaid Appeals Coordinator requires:
College degree (minimum of Associates) or equivalent work experience
2+ years of grievance or appeals experience
Ability to effectively relate to a wide range of individuals from a diverse population.
Excellent customer service skills
Previous experience demonstrating problem-solving skills.
Strong organizational and communication skills, oral and written.
Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes
Ability to work independently.
Medicaid Appeals Coordinator duties:
Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act
Provide detail documentation regarding the outcome and action of the review.
Send appropriate communication to client identifying outcome of review.
Maintain a copy of all outgoing letters in the designated folder
Work with consumer and other organizations to resolve issues timely, accurately and professionally.
Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .
Coordinator of Jewish Life
Service coordinator job in Hamden, CT
Quinnipiac University invites applications for a Coordinator of Jewish Life to build a vibrant, inclusive, and engaged Jewish community. In this pivotal role, you will serve as the primary leader and connector for Jewish students, families, and campus and community partners.
The Coordinator manages the Peter C. Hereld House for Jewish Life and its student workers, overseeing a wide range of religious, cultural, and social programming including High Holy Day observances, Shabbat dinners, and student engagement initiatives.
As a staff member within the Office of Spiritual and Religious Life, the Coordinator also collaborates across faith traditions, supports interfaith initiatives, and represents Jewish Life in broader university efforts to promote spiritual wellness and community belonging.
About Quinnipiac:
Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities. The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.
Responsibilities:
• Serve as a primary point of contact for Jewish students, faculty, staff, and families to create a sense of belonging and inclusive community.
• Plan, coordinate, and support Jewish programs and religious services including High Holy Days, weekly Friday Shabbat dinners, and other social events for engagement and affinity building among the community.
• Oversee operations of the Peter C. Hereld House for Jewish Life as a welcoming and functional space for students, as well as group and community events.
• Advise and support undergraduate and graduate Jewish student organizations.
• Supervise and mentor a team of student workers to support key Jewish Life initiatives.
• Actively engage with local and inter/national Jewish organizations including the Jewish Federation of Greater New Haven, Hillel international, and local Chabad Rabbi to enhance campus programming and student support.
• Liaise with families through newsletters and a Jewish Family Council to strengthen parent/family engagement, understanding, and community ties.
• Maintain and oversee all administrative functions related to Jewish Life programming, budgeting, strategic planning, communications, and scheduling.
• Create content for campus-wide newsletters and area-specific communications.
• Manage social media channels to promote events, share resources, and celebrate Jewish culture and heritage.
• Represent the Office of Spiritual and Religious Life at admissions and university events to highlight opportunities with prospective students and families.
• Actively collaborate within the Office of Spiritual & Religious Life, supporting interfaith and multifaith initiatives groups as needed.
• Partner with Development to create funding opportunities for interested donors.
• Support University programs, initiatives, and areas of emphasis including the Strategic Plan, Division of Student Affairs mission and vision, and others.
Education Requirements:
Bachelor's degree required
A Master's degree in Higher Education Administration, College Student Personnel, Student Affairs, Divinity/Theological Studies, or a related field is strongly preferred
Qualifications:
3-5 years of experience working in administrative roles in higher education setting (spiritual or religious life areas, student activities, residential life, recreation, etc) is strongly preferred
Full-time or graduate work experience within a similar role is preferred but not required
Previous work in a Rabbinical role or position will also be considered, however, however candidates should note there is not a formal Rabbinical aspect to this position due to its administrative functions, needs, and focus areas
Must be committed to a student-centered approach, adaptable to changing institutional needs and priorities, and possess excellent organizational, communication, and administrative skills
Comfort with and commitment to working in an interfaith environment
A demonstrated track record of creative problem solving and a high-level of productivity and performance
Excellent communication, interpersonal, problem-solving, budget management, supervision, strategic thinking, and organizational abilities/skills
Demonstrated capacity to produce results through a collaborative, team-oriented approach
High degree of self-motivation, persistence, and follow-through
An ability to engage students in the learning process through a high level of personal contact
Proven ability to collaborate effectively with individuals from varied backgrounds
Special Instructions to Applicants:
TO APPLY:
Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac's commitment to diversity and inclusion, and contact information for three references on the application form.
Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.
We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.
Quinnipiac University is an Equal Opportunity Employer.
Social Service Coordinator
Service coordinator job in Waterbury, CT
Competitive Salary Offering $50,000 annually.
PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Social Service Coordinator. We are seeking a self-motivated and a career-minded individual to join our team. Professional and friendly work environment. Great benefits including health, life, vacation and 401K. Equal Opportunity Employer.
Job Summary
Provide the opportunity for residents to age in place, despite declining health problems, poverty and emotional stress by linking them to the community and supportive services they need to continue living independently. Develop strong resident retention programs and identify abnormal physical, behavioral and unit conditions seeking solutions for these conditions. This position oper- ates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
Primary Responsibilities
Interact with residents, monitoring their conditions, needs and the services they are receiving.
Assessment, reassessments, case management and crisis management.
Develop and manage programs to enhance quality of life and increase cognitive stimulation.
Reporting, documentation, and record-keeping.
Community building; connect residents with community resources.
Make referrals to appropriate agencies.
Develop monthly calendar of resident educational programs.
Attend Corporate Service Coordinator meetings and coalitions with Senior Service Providers.
Other responsibilities as assigned by the Director of Community Relations and immediate supervisor.
Essential Skills and Abilities
Administrative Skills
- general office duties, answering phones, case notes, creating memos, email correspondence.
Analytical Skills
- ability to analyze appropriate alternatives for resident care; assess problems and match appropriate re- sources.
Communication/Language Skills
- ability to communicate with residents, site staff and external agencies; effectively explain entitlement programs and assist residents with applications; ability to write monthly newsletter and calendar; ability to write proposals and letters on behalf of residents.
Computer Skills
- Outlook, Excel, Word, Publisher, Internet.
Coordinating Skills
- ability to coordinate all activities and services such as wellness clinics, podiatry clinics, audiology clinics, diabetic clinics, health fairs, bookmobiles, and speakers bureau.
Creative Skills
- ability to market property and its programs on a regular basis by attending community meetings; ability to develop programs that are informative and beneficial.
Leadership Skills
- ability to develop a relationship with site staff and community organizations; ability to initiate projects; abil- ity to lead residents to activities.
Mathematical Skills
- ability to use basic math skills in monthly reports and budgeting.
Other Skills
- Autonomy, Confidentiality, Counseling, Crisis Management, Customer Service, Initiative, Interpersonal Skills, Me- diation, Quality Assurance, Patience, Professionalism, Teamwork.
Working Conditions
Community Outreach Specialist
Service coordinator job in Hartford, CT
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
Athletics Academic Coordinator - Event Staff
Service coordinator job in Waterbury, CT
The Athletics Academic Coordinator - Event Staff position assists the staff with all athletic events that occur within the Drubner Center Athletics Department. This position requires approximately 20 hours per week. This is a year-round opportunity with an anticipated start date of September 4th, 2025.
Location: On-Campus
Pay Rate: $16.35 per hour
Job Responsibilities
The primary responsibility of the Athletic Academic Coordinator - Event Staff is to assist with daily game and practice operations which include, but are not limited to:
- Moving athletic game-day items and audio/video equipment.
- Assist with filming and operating sports information equipment.
Minimum Skills, Training, and Attributes
- Organization skills
- Brings positive energy & motivation to the department
- Customer service and communication skills
- Strong time management skills
How This Position Will Benefit You as a Student
Students will acquire organizational and supervisory skills while learning time and energy management along with the application and understanding of anatomy.
This opportunity is open to Post University students only.
#LI-DNI
ADS Case Coordinator
Service coordinator job in Newington, CT
Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation.
GENERAL DUTIES AND RESPONSIBILITIES:
* Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures.
* Coordinate with assistant director to ensure state and federal data compliance.
* Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives.
* Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants.
* Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following:
* Attendance Reporting
* Behavior and ISP Data
* Incident and Accident reports
* Guidelines, Protocols, and Medication Orders
* Program plans/IPs, vocational assessments
* Transition, discharge, admission summaries
* Uploading and maintaining documents on Therap.
* Maintaining Therap programs, individual support plans, and personal information.
* Prepares and submits written reports for review and approval based on deadlines.
* Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process).
* Participates in and presents reports on individual progress to interdisciplinary teams.
* Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT.
* Provides management of program participant documentation.
* Trains staff in implementing individuals' programs, goals, and objectives.
* Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices.
* Ensuring requests are submitted to remain in compliance with HRC and PRC.
* Maintains all required training and certifications.
* Receives supervision from Day Program Manager.
PQI Functions
* Maintain program participant files
* Ensure compliance with all Stakeholders
* Identify patterns and trends for program
* Use results of data to inform supervisor of trends that may impact services
Additional duties as assigned
QUALIFICATIONS:
Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required.
Demonstration of strong organizational skills
Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities
The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required.
Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety
Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually
EMPLOYEE BENEFITS
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.
Visit ************* directly and click Employment to apply
M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage)
40 hours per week
Youth Program Coordinator
Service coordinator job in Waterbury, CT
Youth Program Facilitator Waterbury, CT Full Time 35 hours per week - $45,250 salary
The Youth Program Coordinator is responsible for promoting positive youth development through engaging programming, community collaboration, and data management. This role includes overseeing activities during the school year and summer, working closely with the Program Director, schools, and community partners to deliver impactful services. The position requires strong organizational skills, leadership, and a commitment to supporting youth across multiple sites.
During the School Year:
The Coordinator plans, implements, and supervises weekly program sessions aligned with the Wyman Teen Outreach Program (TOP) standards, ensuring fidelity to the program model. Responsibilities include:
Training and supervising program staff, including part-time staff and interns, to ensure effective service delivery.
Collaborating with local school systems to identify and recruit target youth populations.
Planning and facilitating lessons from the Wyman curriculum, including community service activities, with local high school students.
Visiting schools to deliver lessons lasting 45-60 minutes, serving approximately 50 youth with a 25:1 youth-to-staff ratio.
Coordinating and facilitating TOP clubs, meeting twice weekly per group; in some sites, working with multiple schools to meet the required meeting frequency (e.g., four times weekly).
Managing materials (food, supplies, etc.) needed for activities and lessons.
Providing transportation for youth using a 15-passenger vehicle, with support available for obtaining necessary endorsements.
Collecting, entering, and reporting program data via the ECR database and Microsoft Excel, in compliance with funding requirements.
Representing the agency at meetings, community groups, and committees related to youth services.
Assisting other facilitators and staff as needed, depending on site requirements.
Attending all program meetings and relevant training sessions to stay aligned with program goals.
Summer Program Activities:
During the summer months (late June to early August), the Coordinator facilitates a six-week work-based learning program at the Waterbury office. Components include entrepreneurship, landscaping, culinary arts, and video production. Responsibilities include:
Teaching youth technical and professional skills relevant to each component.
Guiding youth in completing projects related to their assigned area.
Organizing and leading field trips to enhance learning experiences.
Showcasing youth achievements at the end of the program, culminating in a final presentation or event.
This summer program provides youth with practical skills, real-world experience, and opportunities to showcase their work.
Key Responsibilities (Year-Round and Summer):
Lead and supervise program staff, interns, and volunteers to ensure effective service delivery.
Maintain fidelity to the Wyman TOP standards and curriculum.
Collaborate with schools and community organizations to recruit and engage youth, ensuring program participation aligns with DSS requirements.
Facilitate group activities and lessons, adjusting to the needs of different sites and youth populations.
Coordinate youth clubs and meetings across multiple sites, ensuring meeting frequency and youth engagement meet program standards.
Manage logistics, including materials, transportation, and event planning.
Collect, analyze, and report data accurately to meet funding and reporting requirements.
Attend meetings, trainings, and community functions to promote program goals and foster community relationships.
Adapt program delivery as needed across different sites, ensuring consistency in quality and compliance.
Additional Notes:
The program's structure, including youth-to-staff ratios and meeting schedules, is designed to be adaptable across multiple sites.
Collaboration with schools and community partners may require coordination across different locations to meet program standards and DSS requirements
Work Schedule & Rate of Pay:
Full-time 35 hours per week
Monday - Friday 9:00am - 5:00pm
May require flexible scheduling
1-hour lunch break
$45,250 per year
Qualifications & Requirements:
Bachelor's Degree in Social Work or a related field, or current Associates' Degree and actively pursuing a bachelor's degree in Social Work or a related field - Required
Minimum 1-years' experience of direct service experience with at-risk youth - Required
3-5 years of direct service experience with at-risk youth (middle school and high school aged youth) and youth programming strongly preferred
Required to have own vehicle accompanied by active auto insurance
Facilitating groups experience strongly preferred; however, a demonstrated willingness to learn and develop this skill is required
May require flexible scheduling
Full-Time Employee Benefits:
At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance. Joining our team, full-time employees will enjoy the following benefits:
Low-cost Medical Insurance Plan option
Medical, Dental and Vision Insurance offered after 30 days of employment
Company Paid Life and Long-Term Disability Insurance
Generous Paid Vacation Package (unused time eligible for carry over)
Generous Paid Sick Time (unused time eligible for carry over)
Paid Holiday Time (separate from vacation time)
Floating Holidays (separate from paid vacation time and paid holiday time)
Annual monetary incentives
Tuition Assistance
401(k) Retirement Savings Plan with Company Match
Career Growth Opportunities
Company Celebrations & Employee Recognition Program
Employee discounts (cell phone, computer)
Employee Assistance Program (EAP)
Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance
About CJR:
A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence!
CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity.
Auto-ApplyCommunity Outreach Specialist
Service coordinator job in Bridgeport, CT
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel