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  • Admissions Counselor (Nights)

    Acadia Healthcare Inc. 4.0company rating

    Service coordinator job in West Bloomfield, MI

    Come join our team at Henry Ford Behavioral Health as an Admissions Counselor working on our midshift with rotating weekends! Located in the heart of West Bloomfield, Michigan, Henry Ford Behavioral Health Hospital is a premier provider of mental health treatment for adolescents, adults, and seniors. Through our comprehensive inpatient programming, we aim to make a meaningful difference in the lives of those we serve. At Henry Ford Behavioral Health Hospital, our mission is to promote mental wellness through compassionate, personalized support. We are committed to creating a safe and welcoming environment where individuals can discover hope and healing. Learn more visit:Henry Ford Behavioral Health We are looking to hire an Admissions Counselor for Henry Ford Behavioral Health. The ideal candidate will be either a Master's level and provisionally or fully Licensed Clinical Social Worker The Admissions Counselor is an integral part of our facilities core mission of providing care to our community. Seeking Bachelor's degree in a social services field required (if state allows). Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required. One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred. * Why Join Competitive compensation with industry leading annual performance-based bonus opportunity Comprehensive benefits including medical, dental, and vision insurance 401(k) with company match to support your financial future Stock-based awards, giving you a stake in Acadia's success Generous paid time off for vacation, sick days, and holidays Professional development & leadership training to sharpen your skills Career mobility within Acadia's nationwide network of 250+ facilities ESSENTIAL FUNCTIONS: Respond to inquiries about the facility within facility policy timeframes. Ability to develop therapeutic relationships with patients and families. Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other. Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals. Coordinate admission and transfer from referral sources and between levels of care within the facility. Maintain knowledge of milieu management. Communicate projected admissions to designated internal representatives promptly. Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission. Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family. Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor. Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines. Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals. Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in a social services field required (if state allows). Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred. One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: Current licensure, as required for the area of clinical specialty, i.e., current RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHMKT #LI-HFBH #LI-KP1
    $38k-49k yearly est. 4d ago
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  • Service Coordinator

    Cti 4.7company rating

    Service coordinator job in Novi, MI

    Audio Visual Service Coordinator CTI has been a leading audio-visual provider for over 36 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest audio visual experts show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients seeking quality, high-end audio-visual and Conference Solutions. So, where do you fit in? We are looking for an Audio Visual Service Coordinator to join our operations team in our Detroit Branch, located in Troy, MI, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Our service coordinators are sharp, organized, and friendly administrative professionals who work with our sales, technical, and accounting staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic who embraces any challenges that come his or her way. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done. These responsibilities will give you an idea, but not a full picture of what you will do as a Service Coordinator as we work to embrace and capitalize on our employees' strengths: - Answer incoming calls from customers regarding service needs. - Schedule service calls nationwide. - Work with the operations team to schedule available techs for calls. - Follow up with service calls to ensure customer satisfaction. - Ensure that all service tickets are updated in our system. - Initialize RMAs and work with our shipping and receiving departments to follow up. - Other duties as assigned. We value our culture above all, and applicants who merely want to punch in their timecards every day are not what we are looking for. If you have the following traits, you might be what CTI is looking for: - You are willing to fearlessly embrace company culture. - You can work independently with minimal guidance (but aren't afraid to ask the right questions when you need help!). - You have strong verbal and written communication skills and can be the face of our company to our clients. Experience: - Minimum high school diploma or equivalent - Prefer at least 2 years in a corporate, service, or hospitality environment - Customer service experience. What's in it for you? At CTI, we know our company's success is directly correlated to the success of our employees. So it's fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes: - Base Salary $35,000 to $50,000/yr (DOE) - Employer-matched medical and dental insurance (available after 60 days of employment). - Employer matched 401K up to 3% (after 6 months of employment). - Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment). - A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment. - Special gifts for significant life events, such as marriage, the birth of a child, and buying a house. - Cell phone reimbursement plan. - Long-Term and Short-Term Disability 100% paid by CTI. - Life Insurance 100% paid by CTI. CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    $35k-50k yearly 11d ago
  • Early On Evaluator/Service Coordinator

    Oakland Family Services 3.9company rating

    Service coordinator job in Pontiac, MI

    Must be Bilingual (Spanish and English Speaking) Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for ten (10) consecutive years, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference” program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager. Conduct developmental assessments on referred children within identified time frames. Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames. Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms. Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate. Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames. Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames. Coordinate with school districts regarding any transfers for children eligible for Special Education services. Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated. Meet weekly productivity standards for assessments and service coordination as indicated by the Manager. Serve as a resource for families to connect with other internal and external community services. Collaborate with schools and other community representatives and agencies. Attend seminars, trainings and workshops to develop knowledge base in parent-child issues. Attend supervision and Agency meetings. Communicate positively and professionally with clients and staff. Adhere to professional code of ethics and Agency policies and procedures. Travel throughout Oakland County to provide home visits and attend trainings and meetings. Flexible scheduling in order to meet the needs of the clients and professional development requirements. Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family's home. Participate in the organization and implementation of client play groups within the community, as needed. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Does this Describe YOU? Must possess a bachelor's degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences. Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred. Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred. Excellent organizational and time management skills. Ability and willingness to work as a team with Agency and community early childhood professionals. Spanish or Arabic speaking highly desirable. Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist. Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur's license must be obtained. (may obtain within sixty days of hire).
    $35k-44k yearly est. Auto-Apply 34d ago
  • Home Health Marketing - Outreach Coordinator

    Brookdale 4.0company rating

    Service coordinator job in Detroit, MI

    A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ranked among the Top Ten largest home heath companies in the country. Many of our agencies carry a five-star rating and are recognized by Decision Health as Home Care Elite agencies. We own and operate more than 80+ agencies nationwide, serving approximately 17,000 patients throughout our Brookdale Home Health Division. Brookdale: Bringing new life to senior living. Job Description We are looking for a dynamic Home Health Marketing Coordinator who holds a current medical book of business of Physician/Case Managers and Discharge Planners in and around Detroit, MI. A background in Home Health, Hospice or Durable Medical Equipment Sales and Marketing is an essential requirement of this position. Key responsibilities include: * Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community * Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities * Managing all aspects of organization marketing including managing the members of the marketing team * Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns * In conjunction with the Director of Sales, developing home health programs in the general community At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement Qualifications We seek the following principal qualifications: * 2 years of experience in sales or public relations preferably in a home health care company or 1 year of nursing experience, therapist, social worker, or medically trained equivalent, with experience in social services coordination for patients with multiple, complex medical and/or socioeconomic needs * Familiarity with health care reimbursement * Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person Additional Information All your information will be kept confidential according to EEO guidelines. Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
    $40k-55k yearly est. 2d ago
  • Youth Services Coordinator Bilingual

    Alternatives for Girls 3.3company rating

    Service coordinator job in Detroit, MI

    Job Description Alternatives For Girls is seeking a Youth Services Coordinator, preferably with Spanish language skills, who will engage with youth directly on a regular basis. The Youth Services Coordinator supports the mission of Alternatives For Girls (AFG) and plays a vital role in empowering youth through afterschool and summer programs focused on youth development and risk prevention. This position engages directly with youth in the Southwest Detroit community, fostering personal growth through education, mentorship, and supportive services. Key Responsibilities: Program Facilitation & Coordination Plan and facilitate workshops and field trips on topics such as career preparation, sexual health education, fitness, cultural arts, and life skills. Develop engaging curriculum aligned with youth development goals. Lead sessions on leadership, conflict resolution, communication, team building, social-emotional learning, self-esteem, and physical well-being. Youth & Family Engagement Build strong, supportive relationships with youth and their families. Provide advocacy and support for school, community, and interpersonal challenges. Offer homework assistance, peer conflict resolution, and emotional support. Volunteer & Partner Collaboration Collaborate with volunteers, staff, facilitators, and community partners. Coordinate follow-up with mentors to support youth engagement. Parent Engagement & Support Communicate regularly with parents/guardians regarding youth needs and progress. Facilitate workshops for families on youth development, school transitions, and college readiness. Administrative & Logistical Duties Maintain accurate daily case notes and progress documentation. Assist with meal service and upkeep of activity spaces. Provide transportation for participants, including pickups/drop-offs and event travel. Perform additional duties as assigned by leadership. Qualifications: Education: Associate or bachelor's degree in Social Work, Education, or a Human Services-related field is preferred but not required. Equivalent life and/or work experience will be considered. Experience: 1-3 years of experience working with youth in high-risk environments (e.g., gang involvement, violence, substance use, truancy, early sexual activity, or housing instability). Strongly preferred: experience with youth leadership models, peer counseling, adolescent development, and workshop facilitation. Language Skills: Bilingual in Spanish and English is strongly preferred. Other Requirements: Valid driver's license, clean driving record, and reliable access to a personal vehicle. Basic proficiency in computer applications and data entry. Demonstrated Abilities: Ability to work both independently and as part of a collaborative team Strong decision-making and conflict-resolution skills Excellent written and verbal communication with professionalism, diplomacy, and tact Consistent and dependable attendance Ability to lift and transport program supplies and donations (moderate lifting required)
    $36k-47k yearly est. 19d ago
  • Family & Community Outreach Coordinator

    Archdiocese of Detroit 4.3company rating

    Service coordinator job in Milford, MI

    Please email resume and cover letter to: ********************************** Position Title: Family and Community Outreach Coordinator Key responsibilities include ensuring a full response to Catholic Social Teaching through evangelization, charity, and outreach in areas of human need, both in the parish and our community. Facilitates programs and services, provides resources, and empowers the ministry of the Christian Service and Charity through collaboration with parish staff principally those responsible for Worship and Faith Formation. This position is the face of the St. Mary parish to the community. Characteristics Required for this Position This individual demonstrates a strong commitment to the mission and values of the Catholic church, with a heart for those in need and a respectful, welcoming presence to all. They are skilled at building relationships with parish staff, parishioners, volunteers, community partners and those being serviced. Clear communication and sensitivity are vital to this position. The Outreach Coordinator is dependable, collaborative and adaptable. They must be able to manage multiple initiatives while responding thoughtfully to changing needs. Grounded in faith, integrity and empathy, they inspire participation, foster unity and help translate the Church's call to charity into meaningful action. Other requirements for this position include strong organizations skills, strong interpersonal skills, independent learner, willingness to work alone and on a team. Position Responsibilities Responsible for execution of outreach programs and services within the parish and community to those in need of such things as food, housing, and clothing, those who are sick or suffering, those with special needs, shut-ins, widows, seniors, and prisoners. Identifies, partners with and is principal staff liaison with groups and organizations that work to provide services to those in need within our community; collaborates with faith-based groups on community-wide projects. Executes and manages programs to provide welcome and hospitality to new, existing, and potential parishioners as they seek engagement with parish activities. Works with parish staff to coordinate and execute programs to meet the needs of diverse groups within the parish with a focus on executing programs designed to meet the needs of families, of all kinds, within the parish. Coordinates with families, the pastor, music director and staff in preparing for funerals. Help set up and prepare the church for funerals. Supports family members before and after service. Follows all parish, diocesan and liturgical guidelines and procedures. Coordinates with funeral families for any funeral luncheon that may be requested by the family. Assists in creating and communicating the awareness of human needs and the means to respond to those needs to all parishioners; staff liaison to groups within the parish that align with outreach to our parishioners and community. Works with parish staff and others to integrate social ministry with evangelization and the life of the parish and to provide ongoing education and formation to parishioners and potential parishioners. Assists with effective marketing and communications strategies (digital and print) for parish campaigns and ministry initiatives; increase the visibility of the parish and the programs offered within our community. Responsible for collaborating with the parish Christian Service Commission to identify needs and encourage broad parish and community participation in response to needs. Responsible for the recruitment, training, support, and oversight of volunteers. Maintains professional competency by continuing education and formation through regular attendance at workshops and seminars. Other duties as assigned. Position Qualifications High school diploma or equivalent. Bachelor's degree in theology/religious studies/Pastoral Ministry/Social Work is preferred. Christian Service Certification through Archdiocese of Detroit preferred. Understands the proper role of Christian service within the Church's mission of evangelization through two or more years work in a Catholic parish in a related position. Strong understanding of the concepts related to Catholic Social Teaching and dedication to carrying out the social mission of the Church. Mission driven and a creative problem solver while being able to working independently. Demonstrates a commitment to high professional standards including the ability to maintain the highest level of confidentiality regarding parish and parishioner information and matters. Sound knowledge in the use of basic computer software and database management. Excellent administrative and organizational skills. Exceptional communication and interpersonal skills and collaborative style. Please email resume to: **********************************
    $38k-53k yearly est. Easy Apply 6d ago
  • Service Coordinator

    Continental Management 3.8company rating

    Service coordinator job in Detroit, MI

    We are searching for a Service Coordinator to assist our elderly residents at our on of our Senior Apartment communities in Detroit, Michigan! Responsible for assuring that elderly residents, especially those who are frail or at risk, and those non elderly residents with disabilities are linked to the specific supportive services they need to continue living independently. Responsibilities: Provide case management, to include intakes, referral services, evaluation of health, psychological, and social needs. development of an individually tailored case plan for services and periodic reassessment of the resident's situation when services are not available through the general community. Manage the operating budget to control expenses. Establish links with agencies and service providers in the community. Educate residents on available services. application procedures. client rights, etc, providing advocacy as necessary. Refer residents to the appropriate agency. Develop and monitor a directory of providers for use by property staff and residents. Develop and monitor ongoing provision of services from community agencies and update case management and provider agency with the progress of the resident. Complete and submit. timely and accurately, all records, reports, and documents required by the company and federal and/or state agencies. Provide program support by organizing support programs with community organizations, assisting residents in building an informal support network, coordinating and/or providing training to residents in the obligations of tenancy, and educating Company staff on issues relating to the aging population. Qualifications: Bachelor of Social Work, Gerontology, Psychology, or Counseling; or equivalent combination of education, training, and experience. 2-3 years of progressively responsible experience in social service delivery with senior citizens and the non-elderly disabled. Experience with Office 365 and Onesite, preferred. Demonstrated ability to advocate, organize. problem-solve and provide results for the elderly and disabled served. Must have and maintain a valid Driver's License in the state of residence. Must be able to communicate effectively verbally and in writing. Must be able to read and comprehend the English language. Continental Management is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, an outstanding 401K plan with generous matching.
    $31k-40k yearly est. 11d ago
  • Mission Services Coordinator

    Make A Wish Foundation of Michigan 3.0company rating

    Service coordinator job in Southfield, MI

    Department: Mission Delivery Reports to: Senior Director of Mission Services Status: Hourly / Non-Exempt About Make-A-Wish Michigan Make-A-Wish Michigan creates life-changing wishes for children with critical illnesses. Together, we bring hope, strength, and joy to families across the state. The Mission Services Coordinator provides administrative and cross-functional support to strengthen and streamline our wish delivery process. This role supports volunteer onboarding and engagement, logistics and supply processes, Salesforce updates, and overall operational coordination so the Mission Delivery Team can focus on creating meaningful wish experiences for kids and families. This is an excellent opportunity for an organized, detail-oriented administrative professional who enjoys coordinating people, processes, and logistics to make operations run smoothly. Key Responsibilities Volunteer Support & Coordination Process volunteer applications and support onboarding workflows Assign volunteers to wish teams and track key volunteer documentation Maintain volunteer compliance requirements, including background checks and conflict of interest forms Support volunteer engagement and stewardship opportunities Administrative & Operational Support Provide administrative support including scheduling meetings, preparing materials, file management, and coordination support Assist with report creation and tracking data and metrics Support cross-functional projects that streamline wish delivery operations and hospital engagement Supply Chain, Materials & Inventory Support the supply and distribution process, including welcome gifts, welcome packets, volunteer packets, wish boosts, and family packets Prepare packets and other materials for outreach meetings and events Assist with tracking inventory, ordering supplies, and maintaining organized materials Salesforce & Data Support Update wish child likes and interests in Salesforce and maintain accurate documentation Assist with compiling data and reports to support operational efficiency and tracking Events & Mission Moments Support hospital, community engagement, and alumni events (ordering food/supplies, prepping materials, coordinating logistics) Assist with wish reveals and in-person mission moments as needed Support coordination of characters, in-kind donations, and logistics for mission experiences Standards & Compliance Support adherence to Make-A-Wish National policies, performance standards, and governing guidelines Professional Experience & Qualifications Commitment to and passion for the mission of Make-A-Wish Michigan and reaching every eligible child Commitment to reaching eligible children in underreached communities and supporting Diversity, Equity, Inclusion, and Belonging initiatives 1-3 years of relevant experience required (administrative, coordinator, or operations support roles preferred) Proficient computer skills in Microsoft Office and database management; familiarity with Salesforce preferred Strong ability to manage multiple priorities, coordinate schedules, and meet deadlines Exceptional written, oral, and interpersonal communication skills The Ideal Candidate Will Demonstrate Excellent customer service when interacting with families, volunteers, and community partners Strong attention to detail and organization Professional demeanor and sound judgment Ability to manage multiple deadlines and shifting priorities Energetic, flexible, collaborative, and proactive approach Resourcefulness and willingness to take ownership of results A self-starter mindset with the confidence to contribute ideas and support continuous improvement
    $33k-48k yearly est. Auto-Apply 3d ago
  • Servicing Transfer Coordinator

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Service coordinator job in Pontiac, MI

    The Servicing Transfer Coordinator is responsible for managing and facilitating the transfer of mortgage servicing rights (MSRs) between mortgage companies. This position ensures that all data, documentation, and customer account information is accurately and efficiently transferred and reconciled during servicing transfers, minimizing disruption to borrowers and ensuring compliance with investor, regulatory, and company guidelines. This role requires 100% onsite attendance in our Pontiac, MI campus. WHAT YOU WILL BE DOING * Coordinate the onboarding (inbound) and offboarding (outbound) of mortgage servicing portfolios by collaborating with prior or new servicers, internal departments, and investors.•Review and validate loan-level data files, ensuring completeness and accuracy before, during, and after transfer.• Ensure all servicing transfers comply with CFPB, Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, and other regulatory or investor requirements.• Serve as a liaison between internal departments (Customer Service, Escrow, Loss Mitigation, Payment Processing, etc.) and external partners to resolve transfer-related issues.• Investigate and resolve transfer discrepancies including misapplied payments, escrow shortages, pending loss mitigation workouts, or missing documentation.• Generate and review transfer-related reports to monitor progress, track outstanding items, and identify trends or risks.• Ensure borrower notifications (hello/goodbye letters) are accurate and timely, and assist with resolving borrower inquiries post-transfer.• Participate in post-transfer reviews to ensure data integrity and proper loan boarding. WHAT WE NEED FROM YOU Must-Have Qualifications:• High school diploma or equivalent• 2+ years of experience in mortgage servicing or loan operations, preferably in transfer coordination• Strong understanding of mortgage servicing processes and regulatory requirements• Proficient in Microsoft Office (Excel, Outlook, Word)• Excellent communication and organizational skills• Attention to detail and accuracy under pressure Nice to Have Qualifications:• Experience with servicing systems (e.g., MSP, LoanServ, Black Knight)• Familiarity with investor guidelines (Fannie, Freddie, FHA, etc.)• Experience with both bulk and flow servicing transfers THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $33k-43k yearly est. Auto-Apply 22d ago
  • Nocturnist -Academic

    Now Healthcare Recruiting

    Service coordinator job in Detroit, MI

    Academic Health System seeking a full-time Internal Medicine Nocturnist in Saginaw, Michigan! This group is admired for its friendly communities and great quality of life! Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org The Group: Opportunity to teach, treat and lead positive change throughout the region A growing medical school, GME, and clinical programs. Clinic located in a heath care hub, featuring ambulatory and hospital settings Saginaw is a Medium-sized city in a tri-city area with proximity to both Bay City and Midland MI, all having unique and vibrant communities. Low cost of living, ample housing, easy commute to large cities and international airport Lively local attractions and outdoor activities perfect for families Flexibility to fit candidates into the appropriate setting for the development of candidate and the success of the program. Position Description: Internal Medicine Physician to join our academic hospital medicine team. This is a Nocturnist role. This is a Full-Time employed position. 7 nights on and 7 nights off schedule. The physician will join a dedicated team of physicians committed to delivering compassionate, high quality, evidence-based medicine The selected candidate will have outstanding clinical, teaching, and critical thinking skills and live in the Saginaw or surrounding community. The candidate should have a strong commitment to patient safety, quality, and ownership. Supervise, teach, and evaluate IM residents and medical students Codes are run by residents with attending supervision Precept admissions with residents Perform medical consults for ED and surgical services upon request Procedures are performed by residents. Proficiency preferred but not required 268 bed, non-profit, academic medical center located in Saginaw, MI. Accredited level II trauma center and a certified primary stroke center. A full complement of surgical and medical specialty support is available Qualifications: Interest in working Nocturnist schedule MD/DO Internal Medicine Board Certified / Board Eligible State of Michigan licensed or eligible in Internal Medicine Controlled Substance license Must meet credentialing criteria Compensation: Excellent Base Salary Additional Bonuses for Night/Weekend Shifts Excellent benefits package Commencement bonus Relocation assistance CME allowance Malpractice/liability License(s) expense ?Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org
    $37k-56k yearly est. 60d+ ago
  • Coordinator, Donation Support

    Eversight 4.0company rating

    Service coordinator job in Ann Arbor, MI

    *Day and Night shift positions available Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary The Donation Support Coordinator is responsible for being the first point of contact for eye donor referrals. With moderate supervision, performs the intake of referrals, screening of donor information for transplant or research suitability, communication with next-of-kin, and the coordination of eye tissue recovery and tissue transportation. **Day Shift: 6am-6:30pm, rotating schedule including weekends OR night shift: 6pm-6:30am, rotating schedule including weekends Compensation: $21/hr Hybrid schedule (2-3 shifts in-office per week) Fair Labor Standards Act Status: Non-Exempt Essential Job Functions Screens medical/social/behavioral history to determine donor eligibility. Contacts medical professionals for donor medical or ophthalmic history, and other follow-up as necessary. Coordinates the recovery of donated human eye tissue with other procurement agencies, hospitals, medical examiners/coroners and funeral homes. Dispatches technicians to perform services. Approaches next-of-kin to conduct interviews and obtain authorizations. Provides accurate and detailed information regarding donor history to staff via systems and written and verbal communications. Handles all donor-related information in a confidential, professional manner. Maintains professional relationships with physicians, physician staff, hospital/surgical center staff, peers, other eye banks, and other agencies. Serves as the back-up to field after-hours telephone calls for any departments within the Eversight organization. Provides weekend coverage and works on-call shifts as assigned. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in related field preferred. Experience: Experience in medical field or customer service highly preferred. Skills: The ability to communicate effectively and empathetically with those in various emotional states. Must be proficient with technology. Effective planning and execution of complex tasks. Ability to interact professionally with peers and healthcare staff. Benefits: Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer, phone and fax. Limited noise, room temperature fluctuation and dust are possible. Availability to work any shift, any day of the week as the Donation Support Center operates 24 hours a day, 7 days a week. Use of own vehicle may be required when traveling within the service area. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $21 hourly Auto-Apply 34d ago
  • Service Desk Coordinator

    Detroit Public Schools Foundation 3.6company rating

    Service coordinator job in Birmingham, MI

    Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help business' run efficiently. Job Description Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and will act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress and communicating on status and resolution of requests. Job Responsibilities: Answer calls in a timely, friendly and professional manor. Evaluate, prioritize and communicate service requests within the Service Level Agreement (SLA). Responsible for the scheduling of technician's on-site visits. Responsible for service desk time tracking accuracy. Review and understand ticket requirements and capture missing information. Communicate and escalate any major system issues (Severity 1). Communicate daily with clients regarding ticket status and plan of action. Ensure all service requests have accurate time recorded. Follow up with any on-site visits to ensure the highest level of customer satisfaction. Qualifications Excellent communication skills. Motivated and task oriented. Ability to multi-task in a fast-paced environment. Ability to understand technologies that are sufficient to making to making assignment decisions. Strong organization skills. Strong interpersonal skills but aggressive in managing expectations. Required Education/Technical Skills: Bachelor's Degree in Information Technology, Business Administration or a related field, preferred. A+ certification, a plus. Additional Information • Competitive pay package that includes base salary or hourly pay and potential to be included in the company bonus plan. • A casual and fun work environment. • Ongoing growth and development opportunities including training, on-the-job experiences, and volunteer opportunities.
    $34k-50k yearly est. 2d ago
  • Service Desk Coordinator

    Detroit It

    Service coordinator job in Birmingham, MI

    Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of requests. Job Responsibilities: Answer calls in a timely, friendly, and professional manner. Evaluate, prioritize, and communicate service requests within the Service Level Agreement (SLA). Responsible for the scheduling of technician's on-site visits. Communicate and escalate any major system issues (Severity 1). Responsible for service desk time tracking accuracy. Review and understand ticket requirements and capture missing information. Communicate daily with clients regarding ticket status and plan of action. Follow up with any on-site visits to ensure the highest level of customer satisfaction. Job Requirements: Excellent communication skills. Ability to multi-task in a fast-paced environment. Ability to understand technologies that are sufficient to making assignment decisions. Strong organization skills. Strong interpersonal skills but aggressive in managing expectations. Motivated and task oriented. Required Education/Technical Skills: Bachelor's Degree in Information Technology, Business Administration, or a related field preferred. Previous employment in a corporate environment. A+ certification is a plus. About Detroit IT Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.
    $32k-48k yearly est. 60d+ ago
  • HOUSING SPECIALIST-S8

    Detroit Housing Commission

    Service coordinator job in Detroit, MI

    : SUMMARY The purpose of this position is to provide operational support of the Detroit Housing Commission's Section 8 programs by assisting in the delivery of program services and may include application processing, waiting list management, portability actions, intake actions, and re-certification duties. Additionally, work involves communication with participating property owners and management companies. The work is performed under the supervision of an HCV Supervisor or Manager. This position is recognized under the Michigan Association of Public Employees (MAPE) agreement. Educational Requirements Bachelor's degree in social services, Human Services, Public Administration or closely related field from an accredited college or University. A combination of education and experience may be considered. Educational Requirements 2- 5 years of Housing Choice Voucher (HCV) Program experience 3 years of experience in rent calculations and program administration Experience RequirementsEmpty heading 2- 5 years of Housing Choice Voucher (HCV) Program experience 3 years of experience in rent calculations and program administration Other RequirementsEmpty heading Must obtain the HCV Specialist Certification and the HCV Rent Calculation Certification within 6 months of hire with a passing score of 80% or higher. Must pass the rent calculation examination with a minimum score of 80% on the rent calculation component of the HCV Specialist examination. Must periodically retake the HCV Rent Calculation examination and pass with a minimum score of 80%. Must maintain the HCV Specialist Certification during employment in the position. Knowledge of the Enterprise Verification System (EIV) Knowledge of HUD PIC Systems Yardi experience preferred Must have or be able to acquire a valid state driver's license Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider. Must be insurable under the agency's insurance policy Valid Notary Public Certification preferred KnowledgeEmpty heading Must obtain the HCV Specialist Certification and the HCV Rent Calculation Certification within 6 months of hire with a passing score of 80% or higher. Must pass the rent calculation examination with a minimum score of 80% on the rent calculation component of the HCV Specialist examination. Must periodically retake the HCV Rent Calculation examination and pass with a minimum score of 80%. Must maintain the HCV Specialist Certification during employment in the position. Knowledge of the Enterprise Verification System (EIV). Knowledge of HUD PIC Systems Yardi experience preferred Must have or be able to acquire a valid state driver's license Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider Must be insurable under the agency's insurance policy Valid Notary Public Certification preferred Required AbilitiesEmpty heading Act independently Analyze situations Attend to details Verbally communicate Communicate in writing Concentrate Empathize Identify problems Initiate Manage pressure Motivate Multi-task Organize Problem solve Think creatively Required Skills Empty heading Analyze situations, review available actions, and determine the best course of action Communicate effectively orally or in writing with relevant stakeholders, internal and external, from a variety of backgrounds Compile data and prepare reports Develop and maintain recordkeeping systems and procedures Exercise tact, discretion and diplomacy Interact effectively in a complex, dynamic environment Interact with public and private agencies and residents to accomplish organizational goals Interpret and understand community housing needs Investigate problems or issues and resolve effectively Operate standard office equipment Maintain confidentiality Manage conflict effectively Manage multiple priorities and demands within established requirements Master position-specific software Negotiate effectively Plan, organize, complete or assign work and special projects in order to meet organizational goals Prepare written documents/reports with proper sentence structure, grammar and overall completeness Provide high level, quality customer service both internally and externally Provide information and feedback in a courteous, diplomatic manner Read and understand department specific documentation, and policies and procedures Supervisory ResponsibilitiesNone Reports To Continued Occupancy Supervisor Essential Job FunctionsEmpty heading [The fundamental job duties the individual must be able to perform, with or without accommodation; removal of these functions would fundamentally change the job]Answer's inquiries and provide customer service to clients, landlords, agencies, and the general public. Also answer inquiries regarding policies and practices associated with Housing Choice Voucher Multi-Family and Moderate Re-habitation programs. Notify program participants and landlords of scheduled reexaminations. Initiates and processes Annual and Interim Re-certifications for Housing Choice Voucher (HCV), Mainstream, Family Unification Program (FUP), Project Based Vouchers, Family Self-Sufficiency, Home Ownership and EHV program participants. Meets with clients to update and revise client/landlord information, adjust rent, complete required certification and re-certification paperwork and review required regulations and family responsibilities. Interview participants: verify and document required information. Collects, reviews, evaluates, and verifies documents and verifies documents and information to calculate rent for interim re-certification and move-in. Explain rent calculation to tenants and assist with completion of recertification materials, as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations. Calculate tenant share of rent. Recertifications may be conducted via mail, individual or group briefing sessions or as a home visit where reasonable accommodation to people with disabilities is required. Process requests for minimum rent hardship exemptions. Notify participant, landlord, and Finance Department of new HAP and tenant payment amounts. Enter recertification data into the computer system and generate a HUD-50058 in an accurate and timely manner for electronic system submission to the PIC system. Ensure proper verification methods/processing for each re-examination in accordance with HUD and Commission policies and procedures. Examines and resolves income discrepancies, as necessary. HUD regulations require timely processing of annual and interim recertifications, including corrections, MTCS or other essential data. Runs Rent Reasonableness Determination to verify rent increase qualifies and processes rent increases, per rent reasonable determinations. Reviews and discuss non-compliant family(ies) issues with Admissions & Leasing Supervisor or HCV Manager to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance. Initiate voucher termination for participants who fail to comply with program requirements. Assists in preparation and distribution of notices of violation of the Statement of Family Responsibilities and assists the Admissions and Leasing Supervisor or HCV Manager with the enforcement of Statement of Family Responsibilities. Initiate HAP Contract terminations and HAP abatements for landlords who fail to comply with program requirements. Prepare cases for hearings; participate in hearings as required. Prepare correspondence using standard form letters, editing them to fit specific circumstances. Make personal, telephone, or email contact with a wide variety of people, including applicants; voucher holders; employers; financial institutions; service or benefit providers; property managers; and landlords/owners. Contacts are for a variety of purposes, including explaining program requirements; negotiating rents and HAP contracts; verifying information on income, assets, or deductions; and resolving problems. Provide good customer service by regularly and timely responding to email and telephone communications in a professional manner. Process incoming mail, including faxes by properly sorting, reviewing, responding timely and filing all mail or fax communications. Utilize a variety of computer software programs including standard office software for word processing (e. g. Word), presentation preparation (e. g. PowerPoint), and spreadsheet (e. g. Excel) applications; use Yardi software for applications, waiting list, participant recordkeeping, HUD-50058 preparation, and reporting. Establish and maintain participant and landlord files in accordance with DHC file protocols. This includes timely filing of all documents related to the participant file. Maintain the confidentiality of designated information. Perform work in accordance with HUD and PII (Personally Identifiable Information) policies. Accept applications from the public as required. Explain program procedures, eligibility criteria, waiting list preferences, anticipated waiting times, and other program issues to applicants and the public. Place applicants on the waiting list in accordance with DHC's Administrative Plan and applicable HUD guidance and/or regulations. Participate in a waiting list update (purge) at least annually or as required. Update applicants' personal information and waiting list placement as required. Participate in a waiting list update (purge) at least annually or as required. Update applicants' personal information and waiting list placement as required. Explain DHC's portability procedures to families porting into or out of the jurisdiction. Assist as required with port-ins by providing documentation to initial PHAs and DHC's respective Finance Department(s). Assist with follow-up with gaining PHAs to determine the status of port-outs; provide documentation to Finance Department when families are housed. May assist, as required, in sending letters inviting applicants to provide documentation to support their eligibility for the program. Obtain necessary verifications and other required information. Determine eligibility for the program and appropriate voucher size. Reviews lease documents for accuracy and completeness and execution of the Housing Assistance Payments (HAP). Participate in applicant briefings. Explain program requirements to landlords and rental agents. Verify unit passes HQS inspection before completing negotiations. May, as required, determine rent reasonableness, calculate utility allowance, apply the 40% rent burden test, negotiate and prepare Housing Assistance Payments (HAP) Contracts, calculate initial HAP payments, and complete the move-in process. Notify ineligible applicants; participate in informal review process, as required. May assist, as required, in sending letters inviting applicants to provide documentation to support their eligibility for the program. Obtain necessary verifications and other required information. Determine eligibility for the program and appropriate voucher size. Participate in applicant briefings. Explain program requirements to landlords and rental agents. Schedules inspections of units for initials, recertifications, complaints, specials and abate cure inspection activity. Additional duties as assigned. Physical Activities and Demands Lifting Carrying Pushing Pulling Sitting Standing Walking Ascending/descending stairs Ascending/descending ladders Reaching Bending Kneeling Crouching Crawling Grasping/ finger manipulation Discerning colors Visual acuity Equipment Empty heading Phones Computer/laptop Copiers/printers Scanners Projectors Monitors Communication systems Work Environment Empty heading Indoor environments Work in hot, cold, wet surroundings Work with or near chemicals Confined workspaces High, precarious places Exposed to electrical hazards Exposed to mechanical hazards Potential exposure - communicable disease Exposed to chemicals/fumes Exposed to continual, multiple distractions Ability to position oneself to work under or on top of objects SoftwareEmpty heading Customer relationship management software Contract management software Database software Financial systems Internet software Project management software Spreadsheet software Word processing software DISCLAIMER This should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principle duties and responsibilities of this position are essential functions of the position. s are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time. MARIJUANA Although marijuana has been legalized under Michigan law, it is a Schedule I controlled substance and is illegal under federal law. As a federally funded agency DHC's employees are NOT permitted to use or possess any form of marijuana for medical or recreational purposes. Any applicant for employment who tests positive for marijuana during a pre-employment drug screening shall be ineligible for employment with DHC. Any applicant for employment who advises DHC that s/he uses any form of marijuana will be ineligible for employment with DHC. DHC is unable to grant a request for a reasonable accommodation to use marijuana under any circumstance. EOE STATEMENT The Detroit Housing Commission is an Equal Opportunity Employer. No personnel decisions concerning any term or condition of employment shall be unlawfully based upon an individual's race, color, religion, sex (including sexual orientation and gender identity or expression), pregnancy (including childbirth or a medical condition related to pregnancy or childbirth), national origin, age, marital status, weight, height, disability, genetic information including family medical history, military service, or misdemeanor arrest record. Additionally, DHC shall not engage in discriminatory compensation decisions or practices.
    $31k-48k yearly est. 11d ago
  • IDD Care Coordinator - Child & Family Services

    Easterseals MORC

    Service coordinator job in Southfield, MI

    Easterseals MORC is hiring for an IDD Care Coordinator - Child & Family Services to help make a difference and become part of something bigger than yourself! that serves Oakland County. We are looking for Game Changers The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Paid leave options available Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications: Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines Possess a valid Michigan driver's license Duties and Responsibilities: Develop and monitor individual treatment and support plans, including accommodations for communication and choice. Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding. Provide counseling, education, and guidance for empowerment, social skills, and relationship building. Train caregivers to meet needs and wishes Assist in accessing community services and natural supports. Help select health care providers and manage financial resources. Maintain contact with significant family members for input and service satisfaction. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
    $36k-50k yearly est. 7d ago
  • Program Advisor / Academic Counselor (Part -Time / On -Demand)

    Abhyasa Academy

    Service coordinator job in Livonia, MI

    About Us: Abhyasa Academy is a modern learning initiative committed to bridging the gap between academic learning and real\-world skills. We offer innovative programs in cybersecurity, artificial intelligence, IT governance, and more. Our goal is to create an inclusive, flexible, and globally accessible learning experience. Role Overview: We are seeking empathetic and motivated Program Advisors \/ Academic Counselors to support learners in navigating their educational paths and making informed program choices. This role is ideal for professionals with a background in education, counseling, admissions, or student engagement who seek flexible and meaningful work. Key Responsibilities: Engage with prospective and current students to understand their educational goals and recommend suitable programs Provide one\-on\-one academic counseling and support via email, phone, or video sessions Help students overcome obstacles and stay motivated throughout their learning journey Assist with onboarding and orientation for new learners Collaborate with educators and administrative staff to ensure student success Collect feedback and share insights for continuous program improvement Participate in open house events, virtual info sessions, or webinars as needed. Who We're Looking For Experienced or aspiring educators passionate about student success Professionals with subject matter expertise looking to give back. Retired teachers, freelancers, or academic mentors open to part\-time or on\-demand roles Preferred: Experience working with adult learners, international students, or career changers Multilingual abilities (especially Indian regional languages) is a plus Compensation: Part\-time \/ On\-demand with hourly or session\-based compensation Potential for growth into a full\-time role as the academy scales Why Teach With Abhyasa? Flexible Engagements - Work remotely on your own schedule, with opportunities to expand into long\-term roles. Mission\-Driven Impact - Contribute to meaningful, accessible education for learners from all backgrounds. Build With Us - As a growing academy, early contributors will have the opportunity to shape future programs and earn top consideration for full\-time roles as we scale. How to Apply: Send your resume and a brief cover letter to ****************** or apply at Abhyasa_Careers. All Applications are reviewed on a rolling basis. Abhyasa Academy is an equal opportunity employer. We welcome candidates from all backgrounds to apply. Requirements Qualifications: Bachelor's degree in Education, Counseling, Psychology, or a related field (Master's preferred) Prior experience in academic advising, counseling, admissions, or mentoring Strong communication and interpersonal skills A student\-centric and empathetic approach Comfort using digital platforms like Zoom, Google Workspace, and learning management systems Ability to work independently with flexibility and professionalism "}}],"is Mobile":false,"iframe":"true","job Type":"Part time","apply Name":"Apply Now","zsoid":"708402707","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Education"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"City","uitype":1,"value":"Livonia"},{"field Label":"State\/Province","uitype":1,"value":"Michigan"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"48150"}],"header Name":"Program Advisor \/ Academic Counselor (Part\-Time \/ On\-Demand)","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0282007","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"5**********3780001","FontSize":"12","google IndexUrl":"https:\/\/abhyasa.zohorecruit.com\/recruit\/ViewJob.na?digest=BT7RaqUum3nxIN9sk5xAaWqGV0msSjGg7La4FsrGNeo\-&embedsource=Google","location":"Livonia","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"k2pfjd90a74ddf61d444885f212f82bac9ab1"}
    $39k-70k yearly est. Easy Apply 60d+ ago
  • Coordinator of Youth and Young Adults Ministry

    Catholic Diocese of Lansing 4.1company rating

    Service coordinator job in Ann Arbor, MI

    St. Francis of Assisi Parish, Ann Arbor is looking for a new Youth and Young Adults Minister. St. Francis Parish is a large, diverse, vibrant and very active one, situated in a very busy college town. It currently has almost 3,00 registered families. The chosen candidate will be joining a full-time pastoral team of 12. As a team we strive to work together to fulfill the Church's mission and to share the Gospel message to all. Our common goal is to continue to build a community of faith that is strong on prayer and worship, ongoing education in the faith at all levels, evangelization and outreach to the greater community. This position has two major components. YOUTH MINISTRY: The Youth Minister is responsible for building up our current HS ministry program through continuing formation and education at all grade levels, service events through the ongoing work of the parish and other special events such as retreats, sports and fellowship. Initiating and building up a good working relationship with neighboring parishes and Fr. Gabriel Richard H.S. (and where possible with the local public schools) will be a key component of this work. Regular contact and presence at FGRHS will assist in keeping our students connected to their parish family. YOUNG ADULTS' MINISTRY: As a college town Ann Arbor is blessed with many young adults who thirst for the Gospel message and the support of a community of faith. As the person responsible for this ministry your task will be to reach out and help these young adults to find a home in our community of faith, the necessary resources to continue to build up their faith and the opportunities to celebrate and share that faith with others. SO, WHAT ARE WE LOOKING FOR? The ideal candidate will be one who has a strong and vibrant Catholic faith and loves working with people of all ages, especially the young. A proven background in youth and educational ministry would be a plus as would a fluency in Spanish. He/she will have good verbal and written communication skills. Preference will be given to those with a background in Catholic theology. He/she must be able to collaborate and cooperate with other members of the pastoral team and craft, lead and develop plans for this ministry. He/she will be answerable primarily to the pastor for their ministry and work. Position will be available if the right candidate is found. Salary negotiable; benefits available. For more information or to send a resume contact: Rev. Fr. James Conlon Pastor St. Francis of Assisi Parish, 2150 Frieze Ave, Ann Arbor, MI 48104 ************** ***********************
    $40k-57k yearly est. Easy Apply 60d+ ago
  • Relationship & Outreach Coordinator

    Crosscountry Mortgage LLC 4.1company rating

    Service coordinator job in Bloomfield Hills, MI

    Job Description The Real Job This role is about relationships first - always. I'm a top-producing loan officer and branch leader juggling a lot: selling, prospecting, recruiting talent, building Realtor relationships nonstop, keeping the branch rolling, managing culture and that family feel, reviewing profit and performance, and making sure the business keeps growing. I need a right hand who can help me juggle it all - someone who stays close, anticipates needs, and keeps relationships, communication, and momentum moving while I handle the big picture. The Details: Full-time, hourly, in-office role (not remote) Full benefits package, including: Medical Dental Vision 401(k) Paid time off & holidays Real responsibility, real growth, real impact Apply with your resume. Bonus points for Canva samples, writing samples, or social media work. Compensation: $42,000 - $58,000 yearly Responsibilities: What You'll Do (In Order) Relationships & Communication (Top Priority) Help manage communication with Realtors, referral partners, clients and potential recruits Draft emails and messages in my voice Keep partner and client lists organized and up to date Support consistent follow-ups, appreciation, and touchpoints Jump in so I'm not doing 100% of the communication myself Brand, Culture & Visibility Support daily social posts, reels, and stories Create Canva graphics that feel modern and professional (not juvenile or trendy-for-the-sake-of-it) Help showcase our culture, wins, and family vibe Support recruiting through branding and visibility Personal Support & Creative Execution Help with gifting, birthdays, and referral partner appreciation programs Research creative gift ideas and execute them Run occasional errands (returns, pickups, orders) to keep things moving Handle the small but important details so nothing drops Growth Projects Help move bigger ideas forward (CE classes, events, podcasts, content, etc.) Keep longer-term projects alive week-to-week while daily business always comes first Qualifications: Who You Are You're: Confident, bubbly, and socially sharp Comfortable communicating with professionals Organized and great at keeping lists, follow-ups, and details tight Adaptable when priorities change (sometimes quickly) Able to take feedback without taking it personally Creative, but with polished, professional taste Experience in the mortgage or real estate industry is a bonus - not required The Vibe Check This is not a quiet desk job. This is a true right-hand role with variety, trust, and fast days. You'll thrive here if you: Love people and communication Enjoy creative work with direction Stay confident when feedback comes fast Want to grow alongside a high-energy business and boss About Company CCM is America's #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2024, our team closed over 88,000 home purchases - making 1 in 37 homes a CCM home.
    $42k-58k yearly 14d ago
  • International Student Coordinator

    Walsh College 4.0company rating

    Service coordinator job in Troy, MI

    Walsh College is more than a business school. We're an accelerator. A think tank. An incubator for ideas. Where leaders are made and where barriers are broken. We empower the next generation of business and technology leaders to positively impact and change the world. Since 1922, Walsh College has combined theory and application to prepare students for successful careers. With each of our internationally and nationally ranked business and technology bachelor's and master's degree programs, you'll learn from proven business minds who have been there and done that. As an all business and technology college, our students are serious about business, and we are serious about helping them in their education and in their professions. We seek talented, experienced professionals who share this focus and goal. As the International Student Coordinator, you will support the recruitment, enrollment, compliance, and success of international students across undergraduate, graduate, and doctoral programs at Walsh College. This role serves as the Primary Designated School Official (PDSO) and is instrumental in maintaining the college's approval to enroll international students through adherence to Department of Homeland Security (DHS) and SEVIS regulations. This position provides comprehensive guidance throughout the student lifecycle-from application and visa processing to acclimation, academic support, and successful program completion. This position is hybrid, but also requires regular onsite presence at our primary campus located in Troy, MI. Your Responsibilities Include: Serve as Primary Designated School Official (PDSO) to ensure institutional compliance with all federal regulations related to F-1 student enrollment. Maintain active DHS and SEVIS program certification and approval status, responding to audits and updates as required. Issue and manage Form I-20 documents for new and continuing students, including program extensions, changes of status, and employment authorizations (CPT/OPT). Monitor and report student activity in SEVIS to ensure legal visa compliance. Advise prospective and current F-1 students on immigration policies, visa interview preparation, academic options, cultural adjustment, and post-completion employment. Support students through transitions, including travel, leave of absence, reinstatement, and change of status processes. 30-Day Goals: Review Processes & Compliance Framework Audit all current SEVIS, DHS, and internal compliance procedures, focusing on error rate management and reporting cycles. Map end-to-end processes for issuing and managing I-20 forms, visa advising, onboarding, and orientation. Identify immediate compliance risks or gaps, especially those that could threaten SEVIS certification or DHS approval. Engage Internal Stakeholders Meet with Admissions, Enrollment, Student Services, Advising, and faculty to understand current collaboration models. Document internal workflows involving international student onboarding and support. Initiate Partner Meetings Identify key international partners feeding students into Walsh College. Schedule introductory meetings to listen, learn about current partnership terms, and gather preliminary feedback on areas where support or coordination can improve. 60-Day Goals: Identify Efficiencies & Recommend Improvements Analyze audit findings from the first 30 days to identify bottlenecks, duplicative steps, or manual processes that could be automated (e.g., batch SEVIS reporting, CRM integration). Evaluate student satisfaction data (if available) for advising and orientation to highlight areas for improvement. System & Process Update Planning Propose updates to internal systems (e.g., Colleague, CRM) that would enhance tracking, reporting, and communication with international students. Draft or update process documentation with identified best practices and compliance safeguards. Strengthen International Partnerships Conduct in-depth meetings with international partners to: Discuss collaborative marketing and recruitment strategies. Identify shared pain points in admissions/enrollment. Explore joint programs or new markets. 90-Day Goals: Implement Process/System Enhancements Roll out at least one or two key process or system improvements (e.g., automated tracking of I-20 processing, new orientation feedback tool). Provide training or documentation updates to relevant staff to support changes. Formalize International Recruitment Strategy Work with Marketing, Enrollment, and international partners to draft a formal international recruitment and support plan. Set clear targets for new student enrollments from partner pathways and outline a support structure for those students. Monitor KPIs and Continuous Improvement Begin tracking and reporting against defined KPIs (e.g., SEVIS error rate, satisfaction ratings, retention rates). Establish a regular review cadence (e.g., quarterly check-ins) for continuous process refinement and partnership alignment. Walsh College offers a competitive benefits package including Medical, Dental, Vision, Life & Disability Insurance, Flexible Spending Accounts, and a Pet Assure Program. Additional benefits include, Retirement Savings & Investment, paid holidays, paid time off, and tuition waiver and reimbursement. At Walsh College, our team members are driven to consistently live the Walsh College mission - to provide a transformative business and technology education that combines theory, application, and professional experience to prepare graduates for successful careers, in a way consistent with our Values - Excellence, Integrity, Respect, Accountability, Collaboration, and Dedication. We seek humble, hungry, and smart (“Ideal Team Players”) professionals who share in our mission. This is where the future is made. Your future. Join our team today! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Qualifications Your Qualifications Include: Bachelor's degree 1+ years of experience working with F-1 international students in a college or university setting. Proficiency in SEVIS, DHS policy interpretation, and student immigration advising. Familiarity with student information systems (e.g., Ellucian/Colleague), CRM platforms, and SEVIS batch processing. Strong intercultural communication and problem-solving skills. Strong customer service and team building skills.
    $32k-41k yearly est. 11d ago
  • Community Outreach Liaison

    Sanford Careers

    Service coordinator job in Detroit, MI

    Job Description The Business Development Representative/Community Outreach Liaison is responsible for establishing, developing, and growing the assigned territory and specific accounts on behalf of Sanford Behavioral Health. This role will design, develop, implement, and execute strategies and tactics driving screenings and admissions to Sanford. Role and Responsibilities Exceeds performance targets by engaging key market segments, including physicians, practitioners, hospitals, EAPs, advocacy groups, and others through various communication methods (appointments, calls, emails, events). Builds and nurtures a professional referral network. Generates new referrals and maintains relationships with existing clients through effective prospecting and follow-up. Coordinates communication, facility tours, event planning, and business development activities. Promotes and follows up on events to attract new prospects and maximize opportunities. Develops sales routes to optimize time, travel, and meet sales activity expectations. Plans and executes special events to support territory-specific strategies. Works with directors to create tailored business development plans. Logs sales activities in Customer Relationship Management (CRM) software and prepares strategic business plans for new and existing accounts. Participates in required staff development and training. Adheres to the Code of Ethics, Standards of Practice, and employee handbook. Maintains a positive attitude to promote a collaborative work environment. Performs other duties as assigned. Qualifications and Education Requirements Bachelor's degree in business administration or related field, preferred. One year of recent experience in performance driven sales, event planning and business development setting, required. Experience in account development and proven ability to close sales, required. Unrestricted Michigan driver's license, required. Knowledge/Skills/Abilities Must have a solid understanding of consultative and solutions focused selling. Demonstrates ability to bring insights to customers. Must have an aptitude for large account management: managing gatekeepers, influencing multiple decision makers, and understanding the complexities of a transaction. Demonstrates professional behavior reflective of Sanford's Mission Statement, Philosophy and Values. Demonstrates ability to identify resources and learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts. Demonstrates ability to clearly and succinctly communicate both verbally and in writing. Demonstrates a working knowledge of current and possible future policies, practices, trends, and developments affecting the industry; knows the competition. Demonstrates an ability to listen attentively and actively; has the patience to hear people out; can accurately restate the opinions of others, even when the parties disagree. Must be able to orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Must be effective in a variety of formal presentation settings: one-on-one, small, and large groups, with peers and direct reports. Must be able to deal with concepts and complexity comfortably and effectively. Ability to work within a team setting and create an environment where all are valued and work together cohesively. Must possess good time management skills, be detail oriented, thorough, conscientious, empathetic, and willing to provide the highest level of customer service in all interactions. Physical Requirements Prolonged periods of sitting at a desk and working on a computer or driving a vehicle. Prolonged periods of standing and walking. Must be able to lift 15 pounds. Must be able to perform repetitive tasks such as typing for extended periods of time. Must be able to clearly express and exchange ideas by means of spoken words to impart oral information to employees or others accurately or quickly, engaging in sometimes lengthy conversations or presentations. Must be able to ascend and descend stairs daily. Must be able to seize, hold, grasp, turn or otherwise work with your hand or hands. Must be able to perceive sound by ear to interpret oral information from employees or others accurately or quickly. Work will be performed in an office environment with fluctuating temperatures. ADA Disclaimer The employee must be able to perform the essential functions of the position adequately. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All requests must be made to the Human Resource Department in writing.
    $35k-51k yearly est. 28d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Detroit, MI?

The average service coordinator in Detroit, MI earns between $26,000 and $58,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Detroit, MI

$39,000

What are the biggest employers of Service Coordinators in Detroit, MI?

The biggest employers of Service Coordinators in Detroit, MI are:
  1. Alternatives For Girls
  2. Presbyterian Villages of Michigan
  3. Continental Management Co.
  4. MAKE-A-WISH FOUNDATION OF OHKY & IN
  5. Destination Knot
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