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Service coordinator jobs in Fishers, IN

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  • Intake Coordinator

    Horizon Health Corporation 4.4company rating

    Service coordinator job in Franklin, IN

    Intake Coordinator (CAC)- RN/ Social Work- Behavioral Health Horizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Memorial Hospital in Franklin, IN. The Clinical Assessment Coordinator, in conjunction with the unit's Program Director may coordinate the referral development and pre-admission patient assessment process and provide clinical assessments for potential clients. Responsibilities: In coordination with the Program Director, develops, implements, coordinates, and evaluates clinical admission, referrals, and/or discharge processes. Conducts on and off site patient assessments, including appropriate test administration, interpretation and recommendations Responds to intake calls and completes admission paperwork Participates in the development of treatment plans in coordination with the treatment team Coordinates treatment with physicians and other health and social agencies Facilitates groups, family and individual sessions and completes all necessary documentation Coordinates and participates as a direct liaison with appropriate interested parties and physicians through the patient referral inquiry, admission, treatment, and discharge process Reviews newly admitted patient accounts for eligibility and authorization daily Maintains schedule for filing court paperwork and hearings Addresses issues in a timely manner including crisis and higher level of care referrals. Other Duties as Assigned Benefit Highlights for full-time positions: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work every day! Who we are & where you can make a difference: Quality care is our passion; improving lives is our reward. Horizon Health, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health has extensive expertise in successfully addressing concerns unique to hospital-based programs. About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. For more information about the position, contact Courtney Eble, Healthcare recruiter, at ******************************* Requirements: Bachelor's degree in Nursing or Masters degree in social work or counseling. Active IN or multi-state RN license, OR LSW, LCSW, LMHC required 3 years of experience in healthcare required Behavioral health experience required EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
    $27k-33k yearly est. 4d ago
  • Field Coordinator/ BIM

    Meade 4.6company rating

    Service coordinator job in Lebanon, IN

    Meade is looking for a data center coordinator for a data center in Lebanon, Indiana. We are looking for someone to manage the collaboration process between construction layout and construction crews. Responsibilities include, but are not limited to: Evaluate and verify project design documentation Verify layout files are accurate to the design and model Verify as-built data against design model Create field use drawings and markups Conduct field verifications and walk downs Coordinate updates with construction crews and project managers Coordinate layout crews Coordinate with survey company on design changes Participate in design coordination Create and maintain BIM models Review specifications and manage Requests for Information (RFIs) Construct three-dimensional models Resolve competing interests among project participants. Prepare and generate specific reports as needed Strong analytical and problem-solving skills Opportunities for growth, training, and development Flexibility in career path & progression Opportunities for traveling work Safety focused at all times, zero tolerance. Full time position with competitive benefits and pay. Experience Bachelor's Degree in Architecture, Engineering, Construction Management, or related professional experience preferred. Some travel required. Specific role may require relocation. Minimum of five years of experience in a Construction Technology role or similar external experience preferred. Proficient with some of the following: Three-dimensional modeling, drafting, visual scheduling, data structure/analysis, and collaboration tools. Collaboration management; critical thinking abilities; oral, written, and graphic communication skills; and knowledge of construction contract documents are required. · ArcGIS Pro and ArcGIS Online experience · Revizto and Navisworks experience · Knowledge of AutoCAD preferred · Experience with layout and as-built surveying Schedule: 40 Hours a week plus overtime · Monday- Saturday Benefits: Meade Benefits: We are proud to provide a competitive compensation package for this role. Actual Compensation will depend on several factors, such as location, professional experience, education, relevant training, transferable skills, organizational needs, and current market trends. Please note that the salary range is subject to future adjustments. Meade offers a competitive benefits package designed to support the health, well-being, and financial security of our employees. This includes: Medical, Dental, and Vision Insurance Life Insurance 401(k) Plan with Company Matching Contributions Short- and Long-Term Disability Coverage Flexible Spending Accounts (FSA) and Dependent Care Spending Paid Time Off and Holidays for Full-Time positions Bereavement and Jury Duty Pay Tuition Reimbursement Profit Sharing (Not a guaranteed benefit) Wellness Incentive Programs, including access to BetterHelp therapy Employee Recognition and Loyalty Programs Certain positions may also offer discretionary bonuses, car allowance or other incentives. Join our team and experience the support and benefits you deserve!
    $45k-62k yearly est. 4d ago
  • Family Services Coordinator

    National Youth Advocate Program 3.9company rating

    Service coordinator job in Indianapolis, IN

    Job Details Experienced Indianapolis, IN Full Time 4 Year Degree Nonprofit - Social ServicesCareer Opportunity Our Indianapolis location is looking for a Family Service Coordinator to add to their team! Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution required. M-F, 9a-5p with non-traditional evening and weekend hours needed Starting salary - $48,000.00 annually. Position Summary Under the general supervision of the Clinical Supervisor or designee, this position works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family, foster parents, and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community. Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more! Student Loan Repayment assistance, up to $1,200 per year! Up to 22 Days Off Each Year! Plus 11 Paid Holidays Per Year! Medical, Dental, and Vision for you and your family! Summer Hours Off (Half day Fridays) Competitive salaries and benefits including a 401(k) Tuition Assistance Work Anniversary Trips! Peace Leave Parental Leave Mileage reimbursement Flexibility Responsibilities Actively supports, represents, and extends the mission, vision, and values of the organization. Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and other social service interventions to the youth and family, meeting or exceeding established outcomes thresholds on behalf of persons served. Travels daily, to provide community based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements. Completes all required documentation in a timely manner. Completes all required trainings in a timely manner. Coordinates and monitors services for the youth and family in the community, including but not limited to, mental health, medical, educational, psychological, vocational, and social services. Regularly reviews and modifies youth based plans to assure consistent progress and success on written plan goals. Establishes and maintains strong relationship with assigned foster parents and families of origin. Assists in family reunification and/or stabilization efforts with the youth's primary family or other permanent living arrangement consistent with the youth's case plan. Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served. Consistently achieves established productivity thresholds. Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis. Actively participates in the weekly supervision process. Minimum Qualifications Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution. 2 years of work experience working in direct service with youth and families strongly preferred. Must have flexible availability as needed. Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record. Must have car insurance requirements of 100,000/300,000 bodily injury insurance. A willingness to work flexible and non-traditional hours in the service of families of origin, and persons served. Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers. Capacity to remain objective and professional in all areas of job function. Demonstrates tolerance and respect for the ideas and actions of others. Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. If this describes YOU, please apply today! www.nyap.org/employment NYAP also requires all of our employees, regardless of their title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, 614-487-3888 or hr@nyap.org. The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. Benefits listed are for eligible employees as outlined by our benefit policy. Who we are Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. If YOU can envision it; WE can DO it! The possibilities are endless! We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. We are an Equal Opportunity Employer, including disability/veterans
    $48k-100k yearly 60d+ ago
  • Admissions Advisor

    Tricoci University of Beauty Culture

    Service coordinator job in Indianapolis, IN

    Exciting Career Opportunity: Admissions Advisor at Tricoci University of Beauty Culture! Tricoci University is looking for an energetic and dedicated Admissions Advisor to join our team. In this vital role, you will assist and guide prospective students as they explore the various educational pathways available in the beauty industry. About Tricoci University Founded by the legendary beauty expert Mario Tricoci, Tricoci University of Beauty Culture is a leader in beauty education in the Midwest, with campuses spread across Illinois, Indiana, and Wisconsin. Our mission is to provide high-quality education and hands-on training that empowers students to succeed in their future careers. Your Responsibilities * Engage with prospective students through phone, email, and social media to answer inquiries and provide information about our programs. * Conduct interviews to identify the unique goals and aspirations of each prospective student. * Deliver engaging presentations about TUBC's programs, admissions processes, and available financial aid options. * Assist applicants in completing their enrollment applications and ensuring all documentation is accurate. * Manage and track admissions processes to provide a smooth experience for new students. * Work collaboratively with the Financial Aid department to help students understand their funding options. * Participate in recruitment events and community outreach activities to promote Tricoci University. * Develop and maintain relationships with high schools and community organizations to enhance recruitment efforts.
    $40k-82k yearly est. 17d ago
  • Service Coordinator - Direct Hire

    Appletree Staffing 3.9company rating

    Service coordinator job in Indianapolis, IN

    DirectHire AppleTree Staffing is looking for a Service Coordinator for our client on the northwest side of Indianapolis! This is a full-time Direct Hire position. This company is a family-owned business established in 1930. They are well respected in the home improvement industry and provide an extensive portfolio of products to meet customer needs. They are always looking for dedicated employees ready to contribute and be part of a collaborative and fulfilling working environment. Summary of Service Coordinator Position The Service Coordinator position works directly with customers seeking maintenance and warranty service for their existing company products. There are daily interactions with homeowners, builders, sales reps, service technicians, and the factory to help solve problems. As one of the top service branches in the country, our small team works hard to provide the best experience we can for our internal and external customers. We need an individual who is diligent in their work and can maintain great focus while taking care of the task at hand. They must have the ability to organize competing demands. This is a fast-paced environment working within a dedicated team. What They Offer: Competitive hourly pay rate based on experience Solid benefits package - Medical, Dental, Vision, Life insurance, STD, LTD A company matching 401k plan A winning culture with low turnover Job Training Paid time off in the first year Service Coordinator Responsibilities Answer inbound calls from external and internal customers and diagnose performance issues with windows and doors. Schedule service technicians to complete assigned service tasks. Order products and parts for the successful completion of service events. Track service events from inception to completion - provide status updates to customers, sales personnel, and management. Manage customer collections. Assist walk-in customers who need service parts or to schedule service work. Approach every situation with a commitment to customer satisfaction and a service ethic demonstrating that we're dedicated to meeting their needs. Education High School Diploma or equivalent; one-year project coordination experience preferred; one-year construction experience preferred. If you meet these requirements, apply or call 317-887-0747 today! Interviews will begin immediately! JOB TYPE: Full Time SHIFT: 1st PAY: $25/HR All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $25 hourly 46d ago
  • Facility Services Coordinator

    BGIS 3.5company rating

    Service coordinator job in Indianapolis, IN

    BGIS is currently seeking a Facility Services Coordinator (Part-Time) to join the team in Indianapolis, IN. (Onsite) BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. Facility Technical knowledge Meet and greet clients and visitors Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system. Assist the internal site management team acting as the conduit for client requests as well as other requests as required Assist with visitor/contractor escorts and instructing and supervising as required. Manage the collection and distribution of internal and external mail & courier deliveries. Manage the delivery of consumables throughout the refresh areas. Support in the provision of building access cards to staff and contractors. Supporting in meeting room requirements (ex. room reconfigurations & catering provisions). Administration duties as required. Invoicing receipting and reconciliation. Data entry & records management. Work Order management. Maintain distribution lists. Other duties include: Backup for receptionist during lunch and PTO Submit and monitor work orders with landlord Process Fedex packages Submit and monitor workorders for Lab building Preform 1 tier support for printer and plotter issues Perform scheduled PM checks of First Aid Kits, AED's and Fire Extinguishers Experience/Qualifications: HSE policies and procedures are met and maintained by all stakeholders. Strong demonstrated experience working in a Customer Service Center environment Demonstrated understanding of customer service principles Demonstrated experience working with internal and external stakeholders at varying levels of an organization Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism Demonstrated attention for detail and grammar Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities. Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1
    $31k-44k yearly est. Auto-Apply 60d+ ago
  • Mailroom Services Coordinator

    Vets Hired

    Service coordinator job in Indianapolis, IN

    About the Role As a Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations. This job is part of the Office Operations function. It provides office support to a client, business function, or individual contributor. This is an onsite role, MondayFriday, 7 AM4 PM. What Youll Do Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. Ensure all shipped packages are protected against damage. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first communication for copier fleet production. Check daily and replenish, if necessary, all mail and postage supplies. Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Deliver own output by following defined procedures and processes under close supervision and mentorship. What Youll Need High School Diploma or equivalent experience or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products, such as Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mentality. Working Place: Indianapolis, Indiana, United States Company : 2025 July Virtual Fair - CBRE
    $30k-45k yearly est. 60d+ ago
  • Service Coordinator

    Bytecafe Consulting

    Service coordinator job in Indianapolis, IN

    The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Essential Duties and Responsibilities: The Service Coordinator position is a key contributor in the success of ensuring client satisfaction. This is achieved by proper follow thru proper triaging and managing of service requests and helping in managing client expectations. Act as the single point of contact to the customer for all types of service requests Coordination of all IT support groups to ensure maximum utilization of billable resources Pre-process service requests as they arrive through email, manual entry, or direct customer input Schedule internal and field technical resources Monitor resource schedules to ensure prompt time entry on service requests Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic computer and operating system knowledge Ability to work on multiple priorities and/or projects simultaneously. Excellent listening and communications skills, both verbal and written. Strong customer relationship skills. Organized, detail oriented and self-motivated. Strong computer skills and the ability to effectively communicate through e-mail. Ability to remain in contact with the client thru the completion of the incident. Basic problem-solving abilities and ability to meet reasonable deadlines. Ability to build positive and collaborative relationships. Willingness to develop professionally. Ability to work with little supervision and manage a team Expected Outcomes: Improve customer service, perception, and satisfaction Quickly respond to customer requests Ability to work in a team and communicate effectively Improve usage and increase productivity of IT support resources Escalate service requests that cannot be scheduled within agreed service levels Report the utilization of IT Support resources and successful completion of service requests to the Service Desk Manager Responsible for entering time and expenses as it occurs Ensure detailed service tickets are maintained for each service request Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients Qualifications Educational/Vocational/Previous Experience Recommendations: Ability to type 30+ WPM (words per minute) 1+ years' experience in Customer Services is required. Additional Information Working Conditions: Normal professional, office environment. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
    $30k-45k yearly est. 60d+ ago
  • Service Coordinator

    T&H Realty Services, Inc.

    Service coordinator job in Indianapolis, IN

    TL;DR You're a skilled problem-solver who thrives on keeping things running smoothly. From dispatching maintenance requests to leading a small team, you'll ensure residents receive fast, professional service - and you'll set the standard for follow-through and customer care. What You'll Do Coordinate and dispatch work orders, ensuring timely and accurate completion. Lead and mentor 1-2 Maintenance Coordinators. Communicate professionally with residents, vendors, and staff. Take part in a rotating 24-hour emergency call schedule (approx. every 6 weeks). Continuously improve processes for efficiency and resident satisfaction. Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace. What You Bring 3+ years of maintenance coordination or dispatch experience. Knowledge of Fair Housing laws. Strong computer and software skills. Excellent organization, communication, and customer service abilities. Leadership experience with small teams. HS diploma/GED required Perks & Benefits Health, dental, and vision insurance PTO & holidays Simple IRA retirement plan Life & disability insurance Annual bonus plan Possible housing discount Job Type & Schedule Full-time Monday - Friday 8:30 AM - 5:00 PM; In-office 3 - 4 days a week. Location T&H Realty Services, Inc. 760 E. 52nd Street Indianapolis, IN 46205 T&H Realty Services, Inc. is an Equal Opportunity Employer. For more information, please visit ******************** Please respond with your resume and salary requirements. Pay is dependent on the level of experience.
    $30k-45k yearly est. 60d+ ago
  • Pharmacy Services Coordinator

    Carebridge 3.8company rating

    Service coordinator job in Indianapolis, IN

    A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. Title: Pharmacy Services Coordinator This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Pharmacy Services Coordinator is responsible for being the primary contact and liaison for and between the company's medical partners and the pharmacy vendor for implementing and de-implementing client Rx benefits. How you will make an impact: Primary duties may include, but are not limited to: * Researches and interprets claims issues while ensuring good, accurate and timely customer service for our pharmacy clients. * Understands the intricacies of prescription drug benefits and how they adjudicate. * Understands and interprets client requests for new benefit designs. * Coordinates, conducts and/or supports internal and external client meetings or training sessions as needed. * Works with multiple departments and sources in order to accommodate the needs of our clients; this includes claim processing, customer service, & medical account management. * Oversees benefit set up process to ensure pharmacy product changes occur with minimal disruption. * Develops, reviews, and researches capabilities of pharmacy system to accommodate drug benefit design requested by clients or suggested by medical teams. * This includes attendance and support for processes to review new plan design requests, i.e. Customer Exception Process and National Accounts Approval Process, and collaborating with Product development, Proposal Development, Customer Exception and Sales Departments. * Create or coordinate the delivery of standard and custom reports for internal and external clients, such as claims, drug utilization and impact reports to our clients in compliance with performance guarantees and client requests. Minimum Requirements: * Requires a BA/BS degree and a minimum of 5 years of customer service, claims, and/or membership experience in healthcare and a minimum of 3 years related pharmacy experience; or any equivalent combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Working knowledge of pharmacy benefit management industry preferred. * Experience with Excel preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-43k yearly est. Auto-Apply 60d+ ago
  • Housing Coordinator

    Lutheran Child and Family Services of In/Ky 4.1company rating

    Service coordinator job in Indianapolis, IN

    Job Description About Lutheran Child and Family Services Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We offer both residential and community-based services to families and children, guided by our mission: “Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support.” Our vision is that every community will experience safety and stability in an environment of respect, healing, and hope. We partner with individuals and families to provide the tools, opportunities, and skills they need to change the trajectory of their lives. Learn more about our work at *********************** Position Overview The Housing Coordinator plays a central role in ensuring the success of our 30-unit Permanent Supportive Housing (PSH) program. This position coordinates day-to-day program operations, ensures compliance with HUD guidelines, and builds strong tenant and community connections. You'll lead resident support efforts, collaborate with community partners, and foster a trauma-informed, culturally responsive housing environment. Through program oversight, supervision of housing staff, and hands-on tenant engagement, your work will directly contribute to long-term stability and empowerment for residents. What You'll Do Ensure Program Compliance: Maintain HUD Continuum of Care (CoC) and Housing First standards; complete required audits, reports, and HMIS/ETO data entry. Support Residents: Oversee intake and orientation; facilitate goal-setting, life skills workshops, and tenant councils; connect residents to community resources. Build Partnerships: Act as a liaison with property management, service providers, and community agencies to strengthen support systems for tenants. Lead Operations: Oversee scheduling, facility use, and budget tracking; supervise housing program staff, interns, and volunteers. Advance the Mission: Assist with program development, grant reporting, and initiatives that expand housing and supportive services. What You Bring to the Table Required At least 2 years of experience in supportive housing, homeless services, or case management. Knowledge of HUD CoC guidelines, Housing First, and PSH principles. Strong interpersonal and organizational skills with attention to detail. Proficiency (or willingness to train) in HMIS systems. Preferred Bachelor's degree in Social Work, Human Services, or related field. Experience working with chronically homeless or co-occurring disorder populations. Familiarity with Indianapolis' Continuum of Care and local service networks. Bilingual skills. What You Need to Apply Must pass background checks per LCFS policy. Ability to work on-site at Pando Aspen Grove and LCFS offices. Flexibility for occasional evening or weekend hours to support residents or respond to emergencies. Why You'll Love Working With Us Competitive salary commensurate with experience. Health, dental, vision, and retirement benefits. Professional development opportunities. A supportive, mission-driven environment where your work matters. Ready to make a difference in the lives of Pando residents? Apply today and help us build safe, stable, and thriving communities.
    $35k-46k yearly est. 30d ago
  • ICITAP Global Program Advisor

    Amentum

    Service coordinator job in Indianapolis, IN

    Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $42k-75k yearly est. 18d ago
  • Volunteer Coordinator

    Traditions Health

    Service coordinator job in Indianapolis, IN

    Traditions Health is seeking a new Part-Time Volunteer Coordinator to join our growing Hospice Team in Indianapolis! Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources. Job Qualifications Education: High School Graduate, Graduate of an accredited college/university is preferred Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred. Skills: * Ability to establish and maintain effective working relationships with the IDT and the lay and professional public * Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications * Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting Transportation: Reliable transportation and valid and current driver's license and auto insurance Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather. Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs. Essential Functions: * Recruits, selects, trains and coordinates hospice volunteers. * Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers. * Develops the volunteer program through collaboration with the IDT and administration personnel. * Provides volunteers per the Hospice patient's Plan of Care. Monitors the volunteers' adherence to the patient's plan of care. * Promotes Agency philosophy to ensure quality of care. * Establishes a public relations program to foster good working relations with the volunteers & the community. * Carries out other duties as assigned by the IDT. * Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs. * Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs. * Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer. * Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies * Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement * Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual. * Carries out all duties outlined in the Volunteer Coordinator Manual. * Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager. We aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance. Traditions Health is becoming The Care Team, aligning with a leading provider of hospice care, committed to providing the best possible care to their patients and families, and employees. Candidates selected for this position will transition to employment with The Care Team effective January 1, 2026. You will have the opportunity to contribute to meaningful work, supported by The Care Team values, resources, and commitment to caring for the communities we serve. You will be offered The Care Team benefits plan with PTO starting January 1, 2026. About The Care Team At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life's most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com Compensation Range: $21.63 - $25.56 Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include: * Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision. * Health Savings Account with employer contribution * Company sponsored life insurance * Supplemental life insurance * Short and long-term disability insurance * Accident & Critical Illness * Employee Assistant Program * Generous PTO (that increases with your tenure) * 401(k) Retirement Plan with Employer Match * Mileage reimbursement * Continuing education opportunities Traditions' Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance. Equal Employment Opportunity: Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
    $21.6-25.6 hourly Auto-Apply 58d ago
  • LTSS Service Coordinator - RN Clinician (New Castle/Richmond)

    Elevance Health

    Service coordinator job in New Castle, IN

    LTSS Service Coordinator-RN Clinician $2,500 Sign-on Bonus Schedule: Monday-Friday 8am-5pm EST Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure, develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of prioritizing person-centered thinking and optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic and face-to-face functional assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management of person-centered care plans. May also assist in problem solving with providers, claims or service issues. Minimum Requirements: * Requires a high school diploma or GED equivalent and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, active valid and unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * BA/BS in Health/Nursing preferred. * Strong preference for case management experience with older adults or individuals with disabilities. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $30k-45k yearly est. 39d ago
  • Community Outreach Coordinator

    Damar Staffing Solutions

    Service coordinator job in Indianapolis, IN

    Do you enjoy giving back to the community? Are you interested in having an impact on others in the form of advocacy and education? Are you ready to jump start your career today? The DaMar Team is seeking to identify talent for an Indianapolis based nonprofit organization. Client Profile\- A private, nonprofit civil rights\/fair housing organization founded in 2011. Job Summary\- The community outreach coordinator is responsible for providing administrative and logistical support to the Center's Education and Outreach Program. Working directly with the Deputy Director and Executive Director. Duties Responsible for the supervision, planning, implementation, coordination and monitoring of community development programs including annual conference, legal seminars, etc. Deliver training and presentations in effort to educate external partners and individuals of organization's mission and services. Prepares evaluation reports; performs analyses; and reviews program plans, funding and performance in order to present to Executive Director and board.. Meets with community leaders and potential sponsors to assist with various fundraising events and opportunities. Prepare sponsorship queries, written acknowledgement letters, literature. Assist in the creation of publications, communication campaigns including newsletters, PSAs, etc; maintain expense and marketing swag inventory. Keep database updated with education outcomes. Reply to general phone, email and social media inquiries Other duties as assigned Qualifications Bachelor's degree in related field or equivalent experience Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail Demonstrate the ability to recruit and manage volunteers Must be organized, thorough, accurate and possess proficiency with computer and related needs Possess good teamwork skills and the ability to work with a diverse population Ability to work independently and as part of a team Strong written and verbal skills Ability to attend evening and weekend meeting as needed Bilingual English\/Spanish a plus Starting salary: $40, 000 to $48,000 depending on experience; competitive health insurance and benefits Hours: 8am to 5pm (1hour lunch) (Hours could vary); criminal background check Must be completely vaccinated or have a documented and signed medical exemption "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"637562732","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Nonprofit Charitable Organizations"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"$40,000 to $48,000"},{"field Label":"City","uitype":1,"value":"Indianapolis"},{"field Label":"State\/Province","uitype":1,"value":"IN"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"46204"}],"header Name":"Community Outreach Coordinator","widget Id":"378023000000072311","is JobBoard":"false","user Id":"378023000000129003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"378023000010166972","FontSize":"14","location":"Indianapolis","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"bwqpaaffe7322cffe4bffa5b588f3b3db2601"}
    $40k-48k yearly 60d+ ago
  • Client Intake Specialist

    Frost Brown Todd LLP 4.8company rating

    Service coordinator job in Indianapolis, IN

    Job Description Frost Brown Todd LLP is currently seeking a full-time Client Intake Specialist to join our firm. This individual will be responsible for reviewing electronic new business intake forms submitted in connection with new business for existing and new firm clients, conducting searches of the Firm's conflicts database, and reviewing, processing and reporting the results of such searches using designated software and email. Key Responsibilities: Review, analyze and process electronic client intake forms. Conduct conflicts searches in firm database. Review and process information gathered from conflict searches and generate report of same. Prepare summary of conflict search results. Identify and report to Senior Client Intake Manager performance issues with client intake and conflicts software. Work closely with the billing group to maintain up to date records in database, i.e., address, billing attorney, originating credit, etc. Communicate with the Firm's Conflicts Attorneys, Senior Client Intake Manager, Conflicts Counsel, firm attorneys and legal practice assistants regarding information on client intake forms and conflicts search reports. Regular, predictable and punctual attendance at the designated worksite. In person interaction with other FBT personnel, clients and/or representatives at the worksite. Job Requirements: Bachelor's Degree preferred, or equivalent combination of education and relevant experience. Three years of experience in research. Ability to formulate searches so as to obtain relevant results from electronic database. Ability to synthesize complex or diverse information, to collect and research data and to use intuition and experience to analyze data. Ability to provide customer service is essential to this position. Must be able to respond promptly and professionally to requests for service and assistance from all levels of employees, occasionally in difficult or emotional situations. Ability to communicate clearly with all levels of business professionals, including attorneys and non-attorney business professionals. Ability to write clearly and informatively (mainly in conflicts report summaries and email). Detail oriented with strong data entry skills. Ability to read and comprehend written information, including simple instructions, short correspondence, and memos. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving several concrete variables in standardized situations. Proficient with Microsoft Office products such as Word, Outlook and also having database experience. Ability to deliver exceptional client service, demonstrate flexibility, adapt to changes, and to work in a team-oriented environment Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $34k-41k yearly est. 3d ago
  • Distribution Center Support Coordinator

    American Tire Distributors 4.2company rating

    Service coordinator job in Indianapolis, IN

    Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: $17/HR - $20.25/HR The primary responsibility of the Distribution Center Support Coordinator is proactive prevention of customer disruption. In the event a failure is not caught by the proactive process, the DSC is responsible for the creation of consistent and timely communications of product delays for the customers and sales team to ensure customers are informed and armed with solutions related to delivery/inventory failures. Key Responsibilities * Collect and deposit funds at the Distribution Center in collaboration with designated payment receivers. Handle cash, checks, and credit card processing securely and according to policy. * Communicate product delays to sales teams and directly inform customers when Supply Chain Operations encounter errors preventing scheduled deliveries. Generate reports, communicate effectively, and strategize solutions. * Ensure the facility maintains adequate supplies to support operational needs efficiently. * Ensure timely processing and payment of vendor invoices for services rendered. * Ensure timely processing of customer orders and notify appropriate partners to escalate concerns proactively. Generate reports, compose communications, and plan actions to resolve issues promptly. * Execute resolutions promptly when errors occur during customer delivery. Manage real-time phone escalations and respond promptly to system ticketed items. * Identify and correct errors in deposits made by drivers promptly and accurately throughout the day. * Manage customer service and operations within the CPU area based on distribution center volume; prioritize excellent customer service and operational efficiency. * Manage documents via various systems, adhering to document management practices consistently. * Verify and complete daily processes outlined in the Day-In-Life document; ensure accuracy and compliance with operational procedures. Competencies * Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Builds Customer Loyalty - Ability to make every customer interaction positive; Balances appropriate focus on tasks and service, Collaborates with team members to best serve customers, Demonstrates respect for the customer, Describes impact of customer experience, Empathizes with customers, Explains customer experience and related loyalty metrics, Focuses on simplicity when addressing the customer, Identifies important interaction points with customers, Leverages available resources to meet customer needs, Provides solutions to the customers' problems, Recognizes importance of customer loyalty, Services diverse customers, Takes responsibility for addressing customer concerns * Builds Rapport - Quickly and effectively establishes trust within the buying centers in the client's organization. * Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Customer-Focused - Building strong customer relationships and delivering customer-centric solutions * Customer-Focused Approach - Keeps customer at center of sale~Collaborates with customers~Elevates partner insights~Uses common terminology * Decision Quality - Making good and timely decisions that keep the organization moving forward. * Ensures Accountability - Holding self and others accountable to meet commitments. * Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. * Masters Service Conversations - Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. * Navigates Customer Challenges - Listens nondefensively to angry/upset customers~Defuses customer tension~Explains and addresses customer issues~Offers appropriate goodwill gestures~Keeps promises made to the customer~Prepares for commonly encountered customer challenges~Assists multiple customers simultaneously * Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. * Service Into Sales - Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation * Strengthens Customer Connections - Connects on a personal level~Demonstrates a willingness to help customers~Chooses customer-focused words and phrases~Acknowledges what the customer says~Affirms the customer's choices~Appreciates what the customer does~Assures the customer of the organization's commitment~Transitions a customer to another service provider~Avoids technical or industry-specific jargon Qualifications * High School or GED degree Associates. 1-2 years of related experience preferred Skills * Builds Customer Loyalty * Builds Rapport * Customer-Focused Approach * Navigates Customer Challenges * Masters Service Conversations * Service Into Sales * Strengthens Customer Connections Physical Demands/Working Conditions Physical Demands Category: Office Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: As required by the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here.
    $17 hourly Auto-Apply 11d ago
  • Community Outreach Specialist

    Cicoa Aging & In-Home Solutions

    Service coordinator job in Indianapolis, IN

    Coordinates and performs community outreach activities to increase awareness of the services and programs that CICOA has to offer. Coordinates initiatives designed to promote the organization and its services to the community. Coordinates all aspects of community outreach activities, including the scheduling of special events, coordinating/planning health fair participation, providing community education, and completing other administrative tasks. Work also involves participating in departmental task forces, staff meetings, community groups and /or advisory councils, accepting public speaking requests regarding program services and/or available community services, and performing tasks of an ADRC generalist and/or care coordinator. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Maintain and apply knowledge of all CICOA programs and services and communicate program eligibility requirements effectively. • Prepare and present educational and informational speeches and workshops in the community. • Perform tasks of the ADRC generalist and/or care coordinator role as needed. • Apply professional communication skills in person and by phone. • Prepare reports reflecting community outreach activities. • Monitor and evaluate program activities; identifies trends and concerns of given populations for continuous improvement efforts. • Plan, organize and coordinate outreach programs and marketing activities such as health fairs, community event presentations and information booths. • Provide related educational training to ADRC staff and other partners as needed. • Participate in agency-sponsored committees and events. • Apply schedule flexibility by working evening and weekend hours as needed. • Complete other duties as assigned. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1-2 years customer service, computer experience; excellent communication skills; knowledge of Microsoft Office including: Word, Excel and Microsoft Outlook. High school diploma or equivalent is required. Ability to obtain SHIP certification and complete SMP training. Ability to work flexible hours (weekends or evenings when needed). experience answering high call volume and previous education/training experience preferred.
    $33k-50k yearly est. Auto-Apply 18d ago
  • Community Outreach Specialist

    Cicoa

    Service coordinator job in Indianapolis, IN

    Job Description Coordinates and performs community outreach activities to increase awareness of the services and programs that CICOA has to offer. Coordinates initiatives designed to promote the organization and its services to the community. Coordinates all aspects of community outreach activities, including the scheduling of special events, coordinating/planning health fair participation, providing community education, and completing other administrative tasks. Work also involves participating in departmental task forces, staff meetings, community groups and /or advisory councils, accepting public speaking requests regarding program services and/or available community services, and performing tasks of an ADRC generalist and/or care coordinator. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Maintain and apply knowledge of all CICOA programs and services and communicate program eligibility requirements effectively. • Prepare and present educational and informational speeches and workshops in the community. • Perform tasks of the ADRC generalist and/or care coordinator role as needed. • Apply professional communication skills in person and by phone. • Prepare reports reflecting community outreach activities. • Monitor and evaluate program activities; identifies trends and concerns of given populations for continuous improvement efforts. • Plan, organize and coordinate outreach programs and marketing activities such as health fairs, community event presentations and information booths. • Provide related educational training to ADRC staff and other partners as needed. • Participate in agency-sponsored committees and events. • Apply schedule flexibility by working evening and weekend hours as needed. • Complete other duties as assigned. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1-2 years customer service, computer experience; excellent communication skills; knowledge of Microsoft Office including: Word, Excel and Microsoft Outlook. High school diploma or equivalent is required. Ability to obtain SHIP certification and complete SMP training. Ability to work flexible hours (weekends or evenings when needed). experience answering high call volume and previous education/training experience preferred.
    $33k-50k yearly est. 18d ago
  • Street Outreach Professional- Horizon House

    Southern Indiana Power 3.4company rating

    Service coordinator job in Indianapolis, IN

    Since 1930, Goodwill of Central & Southern Indiana has been dedicated to helping individuals and families achieve economic self-sufficiency through employment, education, job training, and health services. As one of the largest Goodwills in North America, we empower thousands of people each year to reach their full potential. We are proud and excited to have merged with Horizon House, creating Goodwill Horizon House. This pivotal union significantly increases our collective ability to serve individuals experiencing homelessness by integrating and expanding crucial resources like day services, meals, and essential support programs. Together, we are creating more comprehensive opportunities, expanding services, and transforming the lives of our vulnerable neighbors in Indianapolis as we continue to support the vital mission of providing help, hope, and dignity. Learn more about this vital work at ************************* Job Summary The Street Outreach Professional serves as a key member of the Professional Blended Street Outreach (PBSO) Team, providing outreach and engagement services to individuals experiencing unsheltered homelessness within the Indianapolis Downtown Mile Square. The role is accountable to clients, Horizon House, Downtown Indy, Inc. (DII), and the PBSO team while adhering to ethical standards, organizational policies, PBSO standards of practice, and the cooperative agreement between Horizon House and DII. This position reports to the Street Outreach Manager. Example Duties and Activities Conduct professional street outreach with an assigned partner to engage unsheltered individuals, verify homelessness, assess needs, and provide resources, crisis support, and referrals. Complete Coordinated Entry System (CES) Assessments to support appropriate housing placement in accordance with Continuum of Care (CoC) guidelines. Assist clients with transportation needs, including providing bus passes (when available) and facilitating access to shelter, medical care, mental health services, and employment-related appointments. Support client goal development and service planning within a multidisciplinary team environment. Follow up on referrals from DII and coordinate with other outreach teams and service providers to ensure continuity of care. Build and maintain constructive working relationships with DII partners, including Street Ambassadors and IMPD Downtown District staff. Provide advocacy, direct client support, and service coordination with community providers, hospitals, and public safety partners. Maintain excellent working relationships with community partners and collaborate to continuously improve service delivery processes. Maintain accurate and timely electronic documentation; utilize HMIS to record outcomes, services, and client interactions consistent with agency and CoC standards. Attend required meetings, trainings, and professional development activities. Demonstrate professional competency, participate in feedback processes, and support overall team performance. Perform additional duties as needed to support the mission, vision, and goals of the organization. Required Competencies Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. Industry Expertise - Experience engaging with various populations, including individuals experiencing homelessness or housing instability, or related preferred. Skilled in engaging clients who may be experiencing mental health symptoms, substance use, trauma, or crisis. Building Collaborative Relationships - Ability to establish trust and develop professional working relationships with individuals experiencing homelessness in diverse and non-traditional settings. Demonstrates cultural sensitivity and respects client autonomy and self-determination. Builds and maintains collaborative relationships with community partners, including outreach teams, public safety, hospitals, and service providers. Teamwork- Demonstrated ability to work effectively within a multi-disciplinary team. Information Monitoring/Reporting -Collects, analyzes, and documents client data accurately and promptly. Maintains compliance with confidentiality standards and agency documentation requirements. Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world. Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through. Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, the internet, and case management systems. Other Requirements Reasonable accommodations may be made to perform essential job functions. Background Screening - All candidates must pass a federal background check. Driving- Must have a valid driver's license, up-to-date auto insurance, and a good driving record. Ability to occasionally work a flexible schedule beyond normal business hours. Physical- Comfortable navigating variable outdoor environments and working in all weather conditions. Able to walk, stand, bend, stoop, and traverse varied terrain for extended periods. Able to lift approximately 25 pounds or more. Benefits: Full-time employees may participate in a comprehensive benefits program that includes: Continuing education and leadership development as well as tuition reimbursement Comprehensive health plan Generous paid time off (PTO) and paid holidays Sabbatical and parental leaves Life, dental and vision insurance Short- and long-term disability plans Nationally recognized preventive health and wellness program Section 125 pretax health spending account, dependent care spending account, and premiums Retirement planning options with generous company % match Eligible for the Public Student Loan Forgiveness (PSLF) program Mission and Values: click here and here Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled employer MissionJobs1
    $34k-47k yearly est. Auto-Apply 8d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Fishers, IN?

The average service coordinator in Fishers, IN earns between $25,000 and $54,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Fishers, IN

$37,000
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