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The average salary for a service operator is $36,971 per year, which equates to about $18 per hour. This role’s compensation can fluctuate based on several factors, including geographic location, years of experience, and the specific industry in which one is employed.
Service operators typically work in various sectors, including energy, telecommunications, and transportation. As they gain experience, their earnings can increase significantly. For instance, operators with five to ten years of experience often earn higher wages compared to entry-level positions.
States like California, Texas, and New York tend to offer higher salaries for service operators due to the cost of living and demand for skilled labor. Additionally, specialized roles in urban areas may command even higher wages.
Various salary reports indicate that service operators can expect their salaries to rise in line with industry trends and economic conditions. Monitoring these changes can provide valuable insights for those considering a career in this field.
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The average service operator salary in New York, Connecticut, and Delaware are the highest in the U.S. The lowest average service operator salary states are Utah, Texas, and Montana.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $52,073 | $25.04 |
| 2 | Massachusetts | $50,354 | $24.21 |
| 3 | Pennsylvania | $50,315 | $24.19 |
| 4 | New Jersey | $47,672 | $22.92 |
| 5 | Maine | $43,621 | $20.97 |
| 6 | Delaware | $52,765 | $25.37 |
| 7 | New Hampshire | $47,730 | $22.95 |
| 8 | New York | $57,207 | $27.50 |
| 9 | Nevada | $47,694 | $22.93 |
| 10 | Connecticut | $53,059 | $25.51 |
| 11 | District of Columbia | $50,232 | $24.15 |
| 12 | West Virginia | $41,837 | $20.11 |
| 13 | Vermont | $44,158 | $21.23 |
| 14 | Michigan | $37,162 | $17.87 |
| 15 | Minnesota | $39,046 | $18.77 |
| 16 | Kentucky | $37,176 | $17.87 |
| 17 | California | $48,543 | $23.34 |
| 18 | Louisiana | $37,829 | $18.19 |
| 19 | Florida | $40,015 | $19.24 |
| 20 | Georgia | $35,517 | $17.08 |
| 21 | Washington | $43,169 | $20.75 |
| 22 | Maryland | $45,010 | $21.64 |
| 23 | Arkansas | $35,115 | $16.88 |
| 24 | North Carolina | $39,818 | $19.14 |
| 25 | Alabama | $38,852 | $18.68 |
| 26 | Virginia | $40,081 | $19.27 |
| 27 | Ohio | $35,923 | $17.27 |
| 28 | Arizona | $35,913 | $17.27 |
| 29 | Hawaii | $30,942 | $14.88 |
| 30 | Illinois | $34,811 | $16.74 |
| 31 | Wisconsin | $33,169 | $15.95 |
| 32 | New Mexico | $35,943 | $17.28 |
| 33 | Kansas | $33,323 | $16.02 |
| 34 | Mississippi | $33,792 | $16.25 |
| 35 | Wyoming | $36,540 | $17.57 |
| 36 | Iowa | $30,958 | $14.88 |
| 37 | Missouri | $32,064 | $15.42 |
| 38 | Idaho | $35,277 | $16.96 |
| 39 | Oklahoma | $32,875 | $15.81 |
| 40 | Indiana | $32,278 | $15.52 |
| 41 | South Carolina | $32,956 | $15.84 |
| 42 | Tennessee | $33,255 | $15.99 |
| 43 | Colorado | $32,233 | $15.50 |
| 44 | Alaska | $27,028 | $12.99 |
| 45 | South Dakota | $30,206 | $14.52 |
| 46 | North Dakota | $27,019 | $12.99 |
| 47 | Oregon | $33,194 | $15.96 |
| 48 | Montana | $29,549 | $14.21 |
| 49 | Texas | $30,078 | $14.46 |
| 50 | Nebraska | $28,593 | $13.75 |
| 51 | Utah | $30,161 | $14.50 |
The highest-paying cities for service operators are Mountain View, CA, Rochester, NY, and Montgomery, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mountain View, CA | $52,866 | $25.42 |
| 2 | Rochester, NY | $51,950 | $24.98 |
| 3 | Montgomery, PA | $51,515 | $24.77 |
| 4 | Haverhill, MA | $48,402 | $23.27 |
| 5 | Issaquah, WA | $43,329 | $20.83 |
| 6 | Arlington, VA | $41,699 | $20.05 |
| 7 | Cary, NC | $41,019 | $19.72 |
| 8 | Orlando, FL | $40,577 | $19.51 |
| 9 | Lafayette, LA | $38,023 | $18.28 |
| 10 | Detroit, MI | $37,665 | $18.11 |
| 11 | Frankfort, KY | $37,332 | $17.95 |
| 12 | Cedar City, UT | $35,698 | $17.16 |
| 13 | Chicago, IL | $34,977 | $16.82 |
| 14 | Atlanta, GA | $34,923 | $16.79 |
| 15 | Wauwatosa, WI | $33,297 | $16.01 |
| 16 | Colorado Springs, CO | $32,641 | $15.69 |
| 17 | Lafayette, IN | $31,988 | $15.38 |
| 18 | Corpus Christi, TX | $30,802 | $14.81 |
| 19 | Omaha, NE | $28,650 | $13.77 |
| 20 | Williston, ND | $26,543 | $12.76 |
A service operator's salary ranges from $19,000 a year at the 10th percentile to $71,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $71,000 | $5,917 | $34 |
| 75th Percentile | $52,000 | $4,333 | $25 |
| Average | $36,971 | $3,081 | $18 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $19,000 | $1,583 | $9 |
The highest paying types of service operators are central communications specialist, telecommunication operator, and service associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Receptionist/Customer Service | $30,604 | $2,550 | $14.71 | 216,587 |
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Communications Operator | $31,491 | $2,624 | $15.14 | 48,509 |
| Telecommunication Operator | $39,381 | $3,282 | $18.93 | 34,218 |
| Switchboard Operator | $31,281 | $2,607 | $15.04 | 39,152 |
Top companies hiring service operators now:
Service operator salaries at Google and Citi are the highest-paying according to our most recent salary estimates. In addition, the average service operator salary at companies like Microsoft and BNY Mellon are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | $144,349 | $69.40 | |
| 2 | Citi | $132,339 | $63.62 |
| 3 | Microsoft | $127,345 | $61.22 |
| 4 | BNY Mellon | $126,342 | $60.74 |
| 5 | Tri-State G&T | $117,586 | $56.53 |
| 6 | JPMorgan Chase & Co. | $113,846 | $54.73 |
| 7 | Thomson Reuters | $104,442 | $50.21 |
| 8 | Deloitte | $102,264 | $49.17 |
| 9 | Wabtec Corporation | $101,207 | $48.66 |
| 10 | Siemens | $95,470 | $45.90 |
| 11 | Softpath System | $95,465 | $45.90 |
| 12 | City of San Jos | $92,835 | $44.63 |
| 13 | Edward Jones | $91,579 | $44.03 |
| 14 | Halliburton | $87,140 | $41.89 |
| 15 | UMass Memorial Health | $81,251 | $39.06 |
| 16 | Baptist Health Home Care | $78,084 | $37.54 |
| 17 | Instrumentation Laboratory | $74,661 | $35.89 |
| 18 | BioCryst Pharmaceuticals | $73,614 | $35.39 |
| 19 | VIVA USA | $72,668 | $34.94 |
| 20 | HomeStreet Bank | $67,169 | $32.29 |
The average service operator salary has risen by $7,187 over the last ten years. In 2014, the average service operator earned $29,784 annually, but today, they earn $36,971 a year. That works out to a 12% change in pay for service operators over the last decade.
Compare service operator salaries for cities or states with the national average over time.
Compare service operator salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $37,000 | $17.77 | +2.6% |
| 2024 | $36,000 | $17.31 | +3.9% |
| 2023 | $34,600 | $16.64 | +2.4% |
| 2022 | $33,800 | $16.23 | +2.3% |
| 2021 | $33,000 | $15.85 | +2.1% |
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