Shift leader/cashier vs cashier supervisor

The differences between shift leader/cashiers and cashier supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cashier supervisor has an average salary of $30,541, which is higher than the $29,409 average annual salary of a shift leader/cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a cashier supervisor are customer service, front end, and POS.

Shift leader/cashier vs cashier supervisor overview

	Shift Leader/Cashier	Cashier Supervisor
Yearly salary	$29,409	$30,541
Hourly rate	$14.14	$14.68
Growth rate	-10%	-10%
Number of jobs	151,454	259,634
Job satisfaction	-	-
Most common degree	High School Diploma, 49%	High School Diploma, 37%
Average age	34	43
Years of experience	-	6

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a cashier supervisor do?

A cashier supervisor is responsible for monitoring the performance of the cash register staff, ensuring the accuracy of sales and balance sheets, and manage payment discrepancies. Cashier supervisors also monitor stock inventory, organize shelves based on client and market demands to increase sales, help on developing promotional strategies and discount offers, process product replacements, and issue refunds as needed. A cashier supervisor must have excellent communication skills, especially on responding to customers' inquiries and concerns, and resolve escalated complaints timely and efficiently.

Shift leader/cashier vs cashier supervisor salary

Shift leader/cashiers and cashier supervisors have different pay scales, as shown below.

	Shift Leader/Cashier	Cashier Supervisor
Average salary	$29,409	$30,541
Salary range	Between $22,000 And $37,000	Between $25,000 And $36,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between shift leader/cashier and cashier supervisor education

There are a few differences between a shift leader/cashier and a cashier supervisor in terms of educational background:

	Shift Leader/Cashier	Cashier Supervisor
Most common degree	High School Diploma, 49%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Delhi

Shift leader/cashier vs cashier supervisor demographics

Here are the differences between shift leader/cashiers' and cashier supervisors' demographics:

	Shift Leader/Cashier	Cashier Supervisor
Average age	34	43
Gender ratio	Male, 26.2% Female, 73.8%	Male, 24.4% Female, 75.6%
Race ratio	Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	9%

Differences between shift leader/cashier and cashier supervisor duties and responsibilities

Shift leader/cashier example responsibilities.

Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Cashier supervisor example responsibilities.

Run POS system during high traffic times, especially athletic events, complete special transactions as necessary.
Check till rolls, check speed points and VeriFone and log calls for any problem at the POS.
Lead overall management operations of family-style Italian restaurant that recently celebrate 4th year of success in business for second store location.
Cash debit credit check wic travelers check transaction.
Maintain daily break scheduling without affecting busy checkout traffic.

Shift leader/cashier vs cashier supervisor skills

Common shift leader/cashier skills

Food Safety, 12%
Customer Complaints, 10%
POS, 9%
Customer Service, 9%
Customer Orders, 6%
Cash Drawers, 6%

Common cashier supervisor skills

Customer Service, 65%
Front End, 5%
POS, 4%
Cash Drawers, 3%
Customer Satisfaction, 3%
Customer Complaints, 2%

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Shift Leader/Cashier
Shift Leader/Cashier vs Cashier Supervisor

Updated January 8, 2025

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