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The differences between shift leader/cashiers and crew leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew leader has an average salary of $37,983, which is higher than the $29,409 average annual salary of a shift leader/cashier.
The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a crew leader are CDL, safety procedures, and CPR.
| Shift Leader/Cashier | Crew Leader | |
| Yearly salary | $29,409 | $37,983 |
| Hourly rate | $14.14 | $18.26 |
| Growth rate | -10% | 18% |
| Number of jobs | 151,454 | 124,681 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 49% | High School Diploma, 36% |
| Average age | 34 | 46 |
| Years of experience | - | - |
A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.
Crew leaders are restaurant workers who act as the team leader of the restaurant's crew. They are usually tenured employees with leadership skills who are respected by the team. Crew leaders are responsible for guiding employees in doing their work, ensuring that protocols and policies are followed properly, and checking the consistency of the food quality. They are expected to be familiar with the ins and outs of the restaurant so that they can do their job well. Crew leaders often handle customer complaints and feedback as well. They should have good interpersonal skills, problem-solving skills, and communication skills.
Shift leader/cashiers and crew leaders have different pay scales, as shown below.
| Shift Leader/Cashier | Crew Leader | |
| Average salary | $29,409 | $37,983 |
| Salary range | Between $22,000 And $37,000 | Between $27,000 And $51,000 |
| Highest paying City | - | Concord, NH |
| Highest paying state | - | Washington |
| Best paying company | - | Regional Medical Center- Orangeburg |
| Best paying industry | - | Government |
There are a few differences between a shift leader/cashier and a crew leader in terms of educational background:
| Shift Leader/Cashier | Crew Leader | |
| Most common degree | High School Diploma, 49% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between shift leader/cashiers' and crew leaders' demographics:
| Shift Leader/Cashier | Crew Leader | |
| Average age | 34 | 46 |
| Gender ratio | Male, 26.2% Female, 73.8% | Male, 71.4% Female, 28.6% |
| Race ratio | Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9% | Black or African American, 5.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 1.5% White, 66.9% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 5% | 2% |