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Shift leader/cashier vs crew leader

The differences between shift leader/cashiers and crew leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew leader has an average salary of $37,983, which is higher than the $29,409 average annual salary of a shift leader/cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a crew leader are CDL, safety procedures, and CPR.

Shift leader/cashier vs crew leader overview

Shift Leader/CashierCrew Leader
Yearly salary$29,409$37,983
Hourly rate$14.14$18.26
Growth rate-10%18%
Number of jobs151,454124,681
Job satisfaction--
Most common degreeHigh School Diploma, 49%High School Diploma, 36%
Average age3446
Years of experience--

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a crew leader do?

Crew leaders are restaurant workers who act as the team leader of the restaurant's crew. They are usually tenured employees with leadership skills who are respected by the team. Crew leaders are responsible for guiding employees in doing their work, ensuring that protocols and policies are followed properly, and checking the consistency of the food quality. They are expected to be familiar with the ins and outs of the restaurant so that they can do their job well. Crew leaders often handle customer complaints and feedback as well. They should have good interpersonal skills, problem-solving skills, and communication skills.

Shift leader/cashier vs crew leader salary

Shift leader/cashiers and crew leaders have different pay scales, as shown below.

Shift Leader/CashierCrew Leader
Average salary$29,409$37,983
Salary rangeBetween $22,000 And $37,000Between $27,000 And $51,000
Highest paying City-Concord, NH
Highest paying state-Washington
Best paying company-Regional Medical Center- Orangeburg
Best paying industry-Government

Differences between shift leader/cashier and crew leader education

There are a few differences between a shift leader/cashier and a crew leader in terms of educational background:

Shift Leader/CashierCrew Leader
Most common degreeHigh School Diploma, 49%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college--

Shift leader/cashier vs crew leader demographics

Here are the differences between shift leader/cashiers' and crew leaders' demographics:

Shift Leader/CashierCrew Leader
Average age3446
Gender ratioMale, 26.2% Female, 73.8%Male, 71.4% Female, 28.6%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 5.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 1.5% White, 66.9% American Indian and Alaska Native, 1.1%
LGBT Percentage5%2%

Differences between shift leader/cashier and crew leader duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Crew leader example responsibilities.

  • Manage 3-6 mow crews that vary from 2-6 on a crew.
  • Manage crews for mowing residents and businesses
  • Use hand tools such as clippers, shovels, racks, pruning saws, bush trimmers, and hedge trimmers.
  • Complete safety training programs first aid, OSHA and CPR.
  • Instruct teenage youth how to safely use basic hand tools such as weed eaters, shovels, and rakes.
  • Strengthen performance ratings and customer satisfaction by collaborating with leadership to gather information need to accurately execute assign projects.
  • Show more

Shift leader/cashier vs crew leader skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common crew leader skills
  • CDL, 12%
  • Safety Procedures, 10%
  • CPR, 10%
  • Cleanliness, 9%
  • Customer Service, 7%
  • OSHA, 6%