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Shift leader/cashier vs front end cashier

The differences between shift leader/cashiers and front end cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader/cashier has an average salary of $29,409, which is higher than the $25,026 average annual salary of a front end cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a front end cashier are good communication, cash handling, and chrome.

Shift leader/cashier vs front end cashier overview

Shift Leader/CashierFront End Cashier
Yearly salary$29,409$25,026
Hourly rate$14.14$12.03
Growth rate-10%-10%
Number of jobs151,454464,431
Job satisfaction--
Most common degreeHigh School Diploma, 49%High School Diploma, 38%
Average age3434
Years of experience--

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a front end cashier do?

A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store. To be able to answer the queries of customers, front end cashiers need to be educated on the products they are selling. Front end cashiers must also stock and maintain inventories while keeping the register terminal and store in order.

Shift leader/cashier vs front end cashier salary

Shift leader/cashiers and front end cashiers have different pay scales, as shown below.

Shift Leader/CashierFront End Cashier
Average salary$29,409$25,026
Salary rangeBetween $22,000 And $37,000Between $16,000 And $37,000
Highest paying City-Norwalk, CA
Highest paying state-Massachusetts
Best paying company-BP America Inc
Best paying industry-Retail

Differences between shift leader/cashier and front end cashier education

There are a few differences between a shift leader/cashier and a front end cashier in terms of educational background:

Shift Leader/CashierFront End Cashier
Most common degreeHigh School Diploma, 49%High School Diploma, 38%
Most common majorBusinessBusiness
Most common college--

Shift leader/cashier vs front end cashier demographics

Here are the differences between shift leader/cashiers' and front end cashiers' demographics:

Shift Leader/CashierFront End Cashier
Average age3434
Gender ratioMale, 26.2% Female, 73.8%Male, 25.8% Female, 74.2%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 5.2% Hispanic or Latino, 19.1% Asian, 7.8% White, 57.4% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between shift leader/cashier and front end cashier duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Front end cashier example responsibilities.

  • Work with equipment like fryers, slicers, ovens and make price tags for food & deli items.
  • Scan groceries and provide quality customer service.
  • Help with the kids corner at the store.
  • Help customers make sure they have a good experience with Kroger.
  • Maintain up-to-date knowledge of new products and new arrivals for upselling purposes.
  • Help customers who are parents with kids with stickers and balloons when possible.
  • Show more

Shift leader/cashier vs front end cashier skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common front end cashier skills
  • Good Communication, 21%
  • Cash Handling, 15%
  • Chrome, 14%
  • Customer Service, 8%
  • POS, 8%
  • Basic Math, 5%