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Shift leader/cashier vs retail cashier

The differences between shift leader/cashiers and retail cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader/cashier has an average salary of $29,409, which is higher than the $29,009 average annual salary of a retail cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a retail cashier are customer service, cleanliness, and front end.

Shift leader/cashier vs retail cashier overview

Shift Leader/CashierRetail Cashier
Yearly salary$29,409$29,009
Hourly rate$14.14$13.95
Growth rate-10%-10%
Number of jobs151,454440,543
Job satisfaction--
Most common degreeHigh School Diploma, 49%High School Diploma, 43%
Average age3434
Years of experience--

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a retail cashier do?

A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

Shift leader/cashier vs retail cashier salary

Shift leader/cashiers and retail cashiers have different pay scales, as shown below.

Shift Leader/CashierRetail Cashier
Average salary$29,409$29,009
Salary rangeBetween $22,000 And $37,000Between $23,000 And $35,000
Highest paying City-San Jose, CA
Highest paying state-Alaska
Best paying company-Il Fornaio
Best paying industry-Hospitality

Differences between shift leader/cashier and retail cashier education

There are a few differences between a shift leader/cashier and a retail cashier in terms of educational background:

Shift Leader/CashierRetail Cashier
Most common degreeHigh School Diploma, 49%High School Diploma, 43%
Most common majorBusinessBusiness
Most common college--

Shift leader/cashier vs retail cashier demographics

Here are the differences between shift leader/cashiers' and retail cashiers' demographics:

Shift Leader/CashierRetail Cashier
Average age3434
Gender ratioMale, 26.2% Female, 73.8%Male, 23.7% Female, 76.3%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 9.4% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 7.7% White, 54.7% American Indian and Alaska Native, 1.0%
LGBT Percentage5%5%

Differences between shift leader/cashier and retail cashier duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Retail cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Display knowledge concerning cash, checks, EBT, WIC, debit and credit card transactions.
  • Assist customers in getting groceries to cars and everyday transactions, such as cashiering and maintenance.
  • Follow procedures handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
  • Install sound systems, steering systems, port-holes, hatches, swim decks, ladders, and windshields.
  • Perform POS transactions as a front-end operations cashier, as well as credit card and extend product services enrollment.
  • Show more

Shift leader/cashier vs retail cashier skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common retail cashier skills
  • Customer Service, 21%
  • Cleanliness, 19%
  • Front End, 11%
  • Math, 8%
  • Basic Math, 6%
  • Retail Sales, 5%