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General Manager - Murgado Ford Lincoln of Chicago
Cummins Performance Group 4.6
Shift manager job in Chicago, IL
Job Title: General Manager - Murgado Ford of Chicago & Murgado Lincoln of Chicago Employment Type: Full-Time About Murgado Ford of Chicago & Murgado Lincoln of Chicago Murgado Ford of Chicago & Murgado Lincoln of Chicago are high-performance dealerships committed to delivering exceptional customer experiences across our Sales, Service, Parts, and F&I departments. We're driven by a culture of integrity, continuous improvement, and measurable results. We seek a strategic, experienced automotive leader to drive growth and operational excellence.
⸻
Position Summary
The General Manager is responsible for the overall leadership and daily operations of Murgado Ford of Chicago & Murgado Lincoln of Chicago. This role ensures all departments achieve business targets - including sales volume, profitability, customer satisfaction, and team performance - while maintaining a strong brand presence in the Chicago market.
⸻
Key Responsibilities
• Lead and oversee all dealership operations including Sales, Service, Parts, and Finance & Insurance, ensuring profitable performance and high customer satisfaction.
• Recruit, train, mentor, and evaluate department managers and key staff to maintain a high-performing leadership team.
• Establish departmental goals (monthly, quarterly, annual) in alignment with dealership strategy and monitor progress.
• Develop and implement operational plans, strategies, and initiatives to grow revenue and market share.
• Manage financial performance including profit and loss, expense control, and inventory optimization.
• Ensure compliance with relevant automotive retail regulations, manufacturer standards, and internal policies.
• Act as a public ambassador for the dealership, fostering strong community and manufacturer relationships.
• Lead with a customer-centric focus, ensuring excellence in customer service across all touchpoints.
⸻
Qualifications
• Minimum 5+ years of leadership experience in automotive dealership operations, preferably in a General Manager or senior management role.
• Proven track record of achieving sales, profitability, and customer satisfaction goals.
• Strong financial acumen with experience managing P&L and operational budgets.
• Excellent leadership, communication, and team development skills.
• Deep understanding of automotive sales processes, fixed operations, and customer service standards.
• Bachelor's degree in Business, Management, or a related field preferred (or equivalent experience).
• Valid driver's license and acceptable driving record.
⸻
What We Offer
• Competitive compensation package commensurate with experience
• Performance-based incentives and bonuses
• Medical, Dental, Vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Opportunities for career advancement within the Murgado Automotive Group
⸻
Apply: Send your resume and cover letter highlighting relevant automotive leadership experience to ****************************** or apply via our careers page.
$89k-113k yearly est. 4d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Chicago, IL
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Beverage Manager
Blue Chip Casino Hotel Spa
Shift manager job in Michigan City, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for the successful overall coordination, administration, and direction of all Beverage activities on property, in any mission and objectives and in full accordance with all policies and procedures, gaming regulations and alcohol beverage commission.
List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.
Formulates, administers and enforces departmental policies and performance standards
Participates in setting marketing policies and goals designed to attract casino guests
Ensures departmental compliance with applicable federal and state laws governing food and beverage
Coordinates all activities in the Beverage Department relating to recruitment, interviewing, testing, selection, orientation, promotions, and terminations, to ensure that they are carried out in accordance with established policies and procedures adhering to state laws
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance standards
Sets priorities for all Beverage supervisors, providing guidance and assistance as needed.
Conducts staff meeting with bars and service area employees, ensuring all policies and procedures are communicated to employees
Participates in special projects as requested by F&B Director and/or the Casino's management team
Reviews departmental reports, addressing potential conflicts and/or misinformation.
Ensures a maximum level of service and satisfaction throughout the property, in the area of beverage operations is achieved and maintained
Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports
Ensures that the highest possible of standards of customer service and employee relations are maintained and carried out in a fair and equitable manner
Assists shift supervisors with scheduling of employees and ensuring correct staffing levels and adjustments are made in accordance with customer needs. Approves all work schedules
Reviews financial statements; forecasts revenue and labor figures for the venue; maintains proper inventory levels
Maximizes cost effectiveness within the venue by ensuring compliance within established budget, labor and revenue benchmarks
Possesses knowledge of and complies with local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the company's internal controls, policies, and procedures
Promotes proper communication within the department by utilizing memos, weekly meetings, and emails. Performs and reports all quarterly inventories, monitor and maintain inventory levels, ensuring an adequate supply, while minimizing waste and controlling costs
Ensures that all equipment is properly maintained and in working order.
Assists F&B Trainer in developing, utilizing, and maintaining all training policies and procedures. Train and supervise staff on beverage preparation, service standards, and customer interaction to maintain a high level of service.
Adheres to all purchasing polices and procedures
Reviews and investigates all shortages and open checks for their venue
Partners with restaurant leadership to develop all beverage menus, pricing structures, recipe standards, and wine selections. Create and update beverage menus with current trends and guest's preferences, collaborating with Chefs and vendors.
Maintains the company's beverage program standards to remain company compliant and maximizing national beverage contracts.
Partners with vendors to ensure the highest quality of products and service are being provided
Manage the daily operation of beverage service, ensuring high quality service and compliance to health code regulations.
Qualifications
High School diploma or GED and three to four years of Beverage Manager's experiences required
Appropriate licenses
Strong organizational skills and interpersonal skills required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees or organization
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Must be able to obtain an ABC liquor permit
Responsible for keeping all licenses and permits current
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$45k-64k yearly est. 1d ago
Assistant General Manager
Grace Management, Inc. 4.5
Shift manager job in Chicago, IL
Inspire Wellness and Connection in Chicago!
Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager (Senior Executive Director) to support the vibrant senior living community The Hallmark in downtown Chicago. In this leadership role, you'll foster a warm, welcoming environment where residents thrive and team members feel supported, valued, and empowered.
At Grace Management, we believe
“It's not like home. It is home.”
With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections.
POSITION SUMMARY:
Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.
RESPONSIBILITIES:
Prepare and enforce policies regarding duties and activities of community associates.
Ability to prepare all reports as required by management and home office.
Oversee all department supervisors and administrative personnel.
Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
Assure confidentially of all verbal and written information pertaining to residents and associates.
Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
Assist with preparation of an annual budget and adherence within budgeted guidelines.
Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community.
Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor.
Develop, schedule, plan, and procure materials for associate in-services and meetings.
Develop relationships with a variety of community agencies that can be of benefit to community.
Develop one-on-one relationships with residents, families, and associates.
Arbitrate complaints and disputes concerning residents, family, and/or personnel.
Meet with and review and evaluate all recommendations of the community's resident council and their meetings.
Observe and enforce all sanitation, safety and infection control policies and procedures.
Maintain and oversee all community insurance programs.
Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates.
Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community.
Coordinate details related to move-ins and move-outs.
Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise.
If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence.
Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members.
If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms.
Assure final determination on eligibility of continued residency.
Assure continuity and consistency in delivery and quality of services.
Assure state regulations are met and work closely with state oversight agencies, including review of state deficiencies and the development of plan of corrections.
Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor.
Prepare weekly and monthly reports as directed by supervisor.
Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems.
Organizes, maintains, and participates in weekend Manager on Duty.
Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors.
Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws.
Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises.
Supports and participates in the resident centered activity programs.
Participates in projects or committees as assigned.
Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
Assists in a variety of tasks involving residents as assigned.
KNOWLEDGE & SKILLS:
Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills.
Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care.
Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
Exceptional grammatical and writing skills, proficient with email process and etiquette.
Ability to read, write, and speak English.
Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements.
Must have the interpersonal skills to work with various levels of people, associates, and residents.
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
Able to travel for regional meetings and other meetings as requested by supervisor.
$40k-59k yearly est. 4d ago
General Manager
AFC Transport 4.6
Shift manager job in Gary, IN
AFC Transport is expanding its Midwest operations and launching a dedicated truck and trailer rental and leasing division. We are seeking a proven, disciplined leader to build and scale this business from the ground up. This is a rare opportunity to architect a high-impact, asset-driven business inside a fast-growing transportation company.
What You'll Do
Own and grow AFC's truck and trailer rental and leasing operations.
Maximize equipment utilization and return on capital.
Build scalable pricing models, processes, and product offerings.
Partner cross-functionally with maintenance, safety, finance, and operations teams.
Develop and execute multi-year strategic growth plans.
Oversee full P&L, ensuring strong financial discipline and predictable recurring revenue.
Create a focused go-to-market strategy targeting owner-operators, small fleets, and external carriers.
Manage the lifecycle of all leased and rented assets: deployment, rotation, refurbishment, and exit.
Ensure compliance with DOT, insurance, contracts, and AFC operating standards.
Implement scalable systems for asset tracking, billing, reporting, and maintenance coordination.
Hire and develop a high-performing team as the business grows.
$55k-105k yearly est. 4d ago
Assistant F&B Manager
The Peninsula Hotels 3.8
Shift manager job in Chicago, IL
Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager.
Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
Learn and grow within a diverse multi-outlet property.
Exceptional health benefits package and 401(k) with company match.
Key Accountabilities
Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence.
Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
Utilize the POS and HOTsos systems as per policies and procedure in place.
This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.
General Requirements
Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
In depth understanding of various cuisine, wines, and pairings.
Relevant professional qualifications (eg. Hospitality, Business, Marketing)
Ability to speak English fluently, additional languages would be highly advantageous.
Benefits We Offer
10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.
$63k-65k yearly 3d ago
Store Manager
Staples, Inc. 4.4
Shift manager job in Glen Ellyn, IL
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$32k-44k yearly est. Auto-Apply 1d ago
MGR, CATERING - ELMHURST UNIVERSITY
Chartwells He
Shift manager job in Elmhurst, IL
Job Description
Salary: $70,000 - $73,000
Other Forms of Compensation: Full benefits including Health, Dental, Vision, 401
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Join one of the nations leaders in Catering Services with Chartwells at Elmhurst University.
As a Catering Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.
Essential Duties and Responsibilities:
Supervise and provide hands-on operations with all catering events.
Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.
Works with the Chef in creating menus.
Trains catering associates in service techniques, menu presentation, and customer service.
Tracks and monitors the labor and food cost for each event.
Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.
Assists in the responsibility for all foodservice-related activities.
Performs other duties as assigned.
Qualifications:
2 years of food service experience including 1 year at the management level.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Catering experience is required.
Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Financial, budgetary, accounting and computational skills.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
ServSafe Certification.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
**********************************************************************************************
Req ID: 1495958
Chartwells HE
CINDY SCHOENFELD
[[req_classification]]
$70k-73k yearly 11d ago
Catering Manager
Trump International Hotel and Tower Chicago
Shift manager job in Chicago, IL
The Hotel Catering Manager is responsible for planning, coordinating, and overseeing all catering and banquet services within a hotel. This role focuses on delivering high-quality food and beverage services for events such as weddings, conferences, meetings, and social functions while ensuring excellent guest satisfaction, efficient operations, and profitability.
EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS:
Average Percent of Time
60% Responsible for representing the hotel through client engagement with making proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business. Daily meets with and entertains customers, conducts property tours, participates in tradeshows, industry and community events to promote facilities and services and close deals. Has discretion and authority to negotiate contracts and commit company with customers and set establish agreements with vendors.
15% Manages all aspects of the customer relationship including drafting proposals and contracts, responding to customer inquiries, as well as organizing all other arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Directs and supervises meeting and/or catering logistics to catering and event services managers and other affected departments and team members responsible for event execution.
10% Provides guidance to Catering Managers, Banquets, and Kitchen to help ensure events are executed as planned.
5% Creative design of menus and events to maximize revenue and event experience.
5% Prepares and presents catering forecasts and wedding pace and other reports as required by Director of Sales & Marketing.
5% Coordinates with Sales & Marketing in formal planning for and execution of significant events at the hotel.
SPECIFIC REQUIREMENTS:
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
Supervise all aspects of event operations, ensuring flawless execution.
Develop team members through coaching, performance evaluations, and training.
Coordinate weekly meetings with staff to troubleshoot and review events.
Ensure adherence to service standards and guest satisfaction metrics.
Actively solicit and secure new business, including corporate, social, and wedding events.
Optimize space utilization and manage function space allocation to maximize revenue.
Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting.
Lead sales activities, including responding to inquiries, managing leads, and driving event conversions.
Build and maintain relationships with key accounts, event planners, and stakeholders.
Work with Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues.
Liaise with department heads such as Chefs, Banquet Managers, and Front Office Manager to ensure smooth execution of all Catering events.
Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently.
Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics, when needed.
Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required.
Ensure compliance with safety and sanitation standards.
Ensure all event documentation is accurate and up-to-date, including contracts, proposals, and function sheets.
Maintain an effective trace and follow-up system for client communication.
Implement standards for space management to avoid conflicts in event setup and breakdown times.
Establish and maintain strong working relationships with clients to ensure repeat business.
Address and resolve any complaints or issues arising from events.
Conduct pre-event and post-event meetings with clients to ensure satisfaction and opportunities for future bookings.
QUALIFICATION REQUIREMENTS
3+ years of experience in the catering industry
Strong Delphi knowledge
Strong social tables expertise
Strong analytical skills, with experience in data-driven decision-making and KPI tracking.
Excellent written and verbal communication skills, with experience in content creation and storytelling.
Words Per Minute typing of 60
Ability to manage multiple projects simultaneously in a fast-paced environment.
Leadership and team-building abilities
Return all phone calls on the same day and demonstrate timeliness in getting proposals to client.
Always maintain a professional image in appearance/attire and conduct when dealing with meeting planner and hotel employees.
Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques.
Strong computer skills including Excel, PowerPoint, Word.
Ability to work under pressure and deal with stressful situations during busy periods.
Interpersonal skills to provide overall guest satisfaction.
OTHER:
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
ORGANIZATIONAL RELATIONSHIPS
Directly reporting to this position (titles): Director of Sales & Marketing.
EDUCATION
Bachelor's Degree or equivalent work experience required.
EXPERIENCE
A minimum 3 years of previous experience in a hotel sales office, preferably in a 4-5 star hotel.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.
E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
$44k-61k yearly est. Auto-Apply 12d ago
Pub Shift Manager
Anheuser-Busch 4.2
Shift manager job in Chicago, IL
**Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?**
**SALARY:** , $60,000 - $65,000, bonus eligible
**SHIFT:** Shift will vary depending on pub needs. Nights, weekends, & holidays required.
**LOCATION:** Goose Island Salt Shed Pub
**COMPANY:**
Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
Established in 1988, Goose Island Beer Co.-Chicago's original craft brewery-has helped shape the city's beer culture and influence the craft scene nationwide. In spring 2024, we opened our newest brewpub at the Salt Shed, a dynamic waterfront dining and entertainment destination. The Goose Island Pub at the Salt Shed features a skyline-backed riverfront patio, a unique beer and culinary program, and direct access to Chicago's premier new music venue, hosting more than 200 concerts and events each year. We are committed to exceptional service and high-quality food, and we're looking for talented team members to help drive the success of this exciting new location.
**ROLE SUMMARY:**
The Front of House (FOH) Manager is responsible for coordinating and overseeing daily FOH operations within a fast-paced, high-volume brewpub environment. This role ensures exceptional guest experiences, strong team performance, and smooth operational flow. While the General Manager (GM) retains broad oversight of overall business performance, the FOH Manager plays a tactical, hands-on leadership role.
The FOH Manager supports the GM in areas including sales and cost analysis, performance management, food and beverage quality, customer satisfaction, and adherence to cleanliness and sanitation standards. Success in this position requires strong leadership skills, the ability to manage a large team, and deep familiarity with beer, service standards, and operational excellence.
**JOB RESPONSIBILITIES:**
+ Maintain a strong floor presence during service, actively supporting staff and ensuring efficient table turns, pacing, and guest flow.
+ Deliver and model exceptional customer service while resolving guest issues promptly and professionally.
+ Ensure consistent execution of service standards across all FOH roles (servers, bartenders, hosts, barbacks).
+ Conduct pre-shift meetings to communicate daily priorities, beer updates, menu changes, and service expectations.
+ Maintain knowledge of beer styles, brewery operations, and proper beer-service standards.
+ Assist training staff on beer styles, tasting notes, pairings, and responsible service.
+ Oversee proper draft system usage, beer-pouring techniques, and basic troubleshooting.
+ Assist with hiring, onboarding, supervising, training, and coaching employees to ensure high morale and performance.
+ Hold staff accountable for productivity, service quality, adherence to policies, and professionalism.
+ Foster a positive work culture that reflects the brewpub's values and encourages teamwork, communication, and continuous improvement.
+ Embrace change and deliver results no matter what the obstacle.
+ Ensure complete adherence to federal, state, and local health, food-safety, and alcohol-service regulations.
+ Enforce responsible alcohol service practices, including ID checks and overservice prevention.
+ Prepare and maintain accurate and timely reporting, inventory counts, ordering, and invoice management.
+ Support BOH operations and communication to ensure smooth coordination between kitchen, brewery, and FOH teams.
+ Manage labor cost efficiency by monitoring staffing levels and adjusting shifts to meet business needs.
+ Oversee cash handling, POS accuracy, safe counts, tip procedures, and nightly closeout processes.
+ Work with the GM to drive operations toward budgeted goals and proactively recommend improvements in service, staffing, and cost control.
+ Minimize waste through portion control, proper pour standards, and adherence to inventory procedures.
+ Oversee execution of private events, ensuring excellent service and communication with guests and event hosts.
+ Collaborate with the management team and brewery on special events.
**JOB QUALIFICATIONS:**
+ High school diploma or GED equivalent required; bachelor's degree preferred.
+ 2+ years leadership experience in the Hospitality industry.
+ Chicago Food Service Sanitation Certification and Basset Certification required.
+ Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems.
+ Strong leadership skills with ability to lead a team and own accountability for specific revenue goals.
+ Ability to manage people in a high-stress, fast-paced working environment.
+ Excellent communication skills, including the ability to deal tactfully with difficult customers.
+ Must be able to work standing and walking for extended periods of time.
+ Ability to lift 50lbs.
**WHY ANHEUSER-BUSCH:**
At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years, we have delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. 99 percent of the products we sell in the U.S are made in the U.S. with more than $700 million in high-quality ingredients sourced from American farmers and more than $7 billion in goods and services purchased from U.S. suppliers, and we have invested nearly $2 billion in our 100 facilities across the country over the past five years. Through these investments, and as a leading American manufacturer and the nation's top brewer, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only brewer that invests in the U.S. at this scale.
**BENEFITS:**
+ Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
+ Life Insurance and Disability Income Protection
+ Generous Parental Leave and FMLA policies
+ 401(k) Retirement Savings options with a company matching contribution
+ Chance to work in a fast-paced environment among a company of owners
+ Free Beer!
**WHY ANHEUSER-BUSCH:**
Anheuser-Busch is here for the times that matter. The moments where we celebrate, defy challenges, dream of the brighter future we are building today- and all the moments in between. We are a company that brings people together for richer conversations, sweeter celebrations and stronger communities.
As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.
**REQUIRE ADDITIONAL ASSISTANCE?**
Anheuser-Busch is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Anheuser-Busch Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
If you need an accommodation or assistance in using the Anheuser-Busch Careers website, please email disabilityaccommodation@anheuser-busch.com .
_Disclaimer: Anheuser-Busch does not charge for any part of the hiring process. Additionally, the company will only share information via official channels including the company website and from Anheuser-Busch email accounts. If you have any questions or concerns, please email the Anheuser-Busch recruitment team at_ _***************************************_ _._
**CONTACT US (***************************************)**
**EQUAL OPPORTUNITY EMPLOYER**
**PRIVACY POLICY (*****************************************************
**TERMS AND CONDITIONS**
**PAY TRANSPARENCY POLICY STATEMENT (**********************************************************************************
$60k-65k yearly 12d ago
Catering Manager
Fooda 4.1
Shift manager job in Riverwoods, IL
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
* You love building relationships and enjoy customer service
* You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
* You are very organized and detail oriented. Type-A personality is a plus!
* You have an entrepreneurial mindset with the capability of managing work independently
* Quick thinking on your feet and no problem is too big or small for you
* You do not wait for direction and are always looking for ways to improve
* Prior experience in catering preferred
* Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
* Coordinate and oversee internal catering events at client location
* Establish and maintain effective client and customer rapport to determine catering needs
* Maintain costs as it relates to food, beverage, and labor
* Negotiate new menus with restaurant partners for special requests
* Recruit and train catering staff at client location
* Oversee set up and cleanup of all catering events
* Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
* Competitive market salary and stock options based on experience $68k
* Comprehensive health, dental and vision insurance plans
* 401k retirement plan with company match
* Paid maternity and parental leave benefits
* Flexible spending accounts
* Company-issued laptop
* Daily subsidized lunch program (ours!) and free food and beverages in the office
* A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
$68k yearly 60d+ ago
Senior Banquet Manager
Sitio de Experiencia de Candidatos
Shift manager job in Chicago, IL
Directs and motivates team while personally providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Maintains and applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Ensures established sanitation levels are maintained.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Develops lasting relationships with groups to retain business and increase growth.
Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events as needed.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$40k-56k yearly est. Auto-Apply 6d ago
Banquet Manager -Complex Sable at Navy Pier
Nfm & J LP
Shift manager job in Chicago, IL
PURPOSE AND PERFORMANCE GOALS: All employees shall strive to provide exceptional hospitality to both internal and external guests at all times. This associate will be responsible for exemplifying the Maverick Hotel and Restaurants Culture as well as providing promotional expertise for the location as both a destination and a harmonious work environment.
SUMMARY: The Restaurant (FOHS) assists in planning and directing all restaurant operations including opening or closing the restaurant. The FOHS performs with the proper and timely execution of all events, breakfast, lunch and dinner services. The FOHS is expected to know and execute the exposition (expo) of the line during meal periods. Is responsible for properly expediting, organizing and selling of food tickets, as they are ready, while ensuring the utmost quality of every dish coming through and heading out to the dining room. Maintain high standards of food, beverage, service, health, and safety. Ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.
ESSENTIAL JOB FUNCTIONS: includes the following. Other duties may be assigned,
· Work in conjunction with the hotel leadership team to be sure restaurant is overly accommodating to all hotel guests and outside guests.
· Interacting with restaurant guests to gauge satisfaction and improve customer service.
· Drive the training, coaching and mentorship of hourly employees. Build a community of employees that feel supported in all aspects of employment.
· Follow standard operating procedures for opening and closing service at Restaurant
· Supervise staff performance in accordance with established standards and procedures.
· Monitoring employee performance and providing feedback to help them improve their skills
· Assist with training new hires, ensure they are meeting Maverick Hotels and Restaurants standards proper service technique and execution
· Promotes cooperative effort, team spirit and good morale among all employees
· Leads by example; know that all FOH employees look to you for guidance regarding service technique, behavior and work ethic
· Give feedback to upper management on overall performance of the service team.
· Organize and monitor staff arrivals, tardiness, and absences, report attendance issues to Management daily
· Monitor adherence to health, safety and hygiene standards in kitchen and restaurant.
· Takes a proactive approach to facility maintenance
· Maintains strong lines of communication with entire leadership team and staff to drive the success of the restaurant
DEPARTMENT: Food and Beverage
· Helps with duties of other employees (i.e. servers, server assistant, host) when necessary because of an unexpected absence or extra volume
· Has a strong understanding of company background, core values and philosophy
· Performs other administrative tasks as will be communicated by managers
· Performs other work-related duties as assigned
· Maintains composure under pressure
· Ensure the efficient flow of orders from the kitchen to the FOH staff
· Ensure orders are being prepared with the correct priority and alerts management to quality issues or long wait times
· Assist in the final plate presentation (e.g. adding condiments and/or toppings)
· Check dishes before delivery for accuracy, presentation, and temperature
· Deliver orders quickly to customers to maintain fast service
· Communicate important information to the kitchen and the BOH staff (e.g. when a customer has a particular request)
-Associated are held accountable for all duties of the job-
EXPERIENCE & EDUCATION:
· High school diploma or equivalent
· At least five years of customer service experience required
· At least five years of food & beverage experience required
· Prior experience in a high volume restaurant
· Prior experience as a supervisor is preferred
· Prior experience with unions preferred
· Prior banquet or catering experience preferred
JOB REQUIRMENTS:
· Must be a United States citizen or possess a valid work permit
· Must be able to read, write and speak English
· Must possess valid Bassett card
· Must possess valid Food Handler's card
· Must be able to work well under pressure
· Must be able to accurately follow instructions, both verbally and written
· Must be highly detailed orientated
· Must be able to work in a fast paced environment
· Must have excellent listening skills
· Must possesses excellent communication skills
· Must be professional in appearance and demeanor
· Must always ensure a teamwork environment
· Must have the ability to deal effectively and interact well with the guests and associates
· Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
· Must be knowledgeable and familiar with food and beverage industry
· Must have a passion for creating an exceptional experience for all guest.
PHYSICAL DEMANDS:
The physical demands described here are representative of does that must be met by an employee to successfully perform the essential functions of this job. While primarily and indoor job, employee must be able to work at outdoor locations on occasion, walking on uneven surfaces. While performing the duties of this job, the employee is frequently required to be able to work in a variety of weather conditions (rain, wind, sun, heat). The employee is frequently required to stand (a minimum of 8 hours); walk; handle, feel, grasp, and hold objects, tools, or controls. The employee is frequently required to reach with hands and arms; stoop; crouch; bend; talk; hear; taste; and smell. The employee may be required to frequently climb (stairs). The employee may be required to kneel. The employee must frequently, carry pull and/or move up to 50+ lbs. & occasionally lift, carry, push and pull up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions based on proper medical documentation provided to Dir. Of People Services with Maverick Hotels and Restaurants ahead of time.
HOURS
Due to the seasonal nature of the hospitality industry, and the fact that Maverick Hotels and Restaurants provides guest services 24 hours a day, 7 days a week, an employee may be required to work rotating shifts including evenings, weekends, holidays and/or overtime
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
$40k-56k yearly est. Auto-Apply 60d+ ago
HOUSEPERSON - BANQUETS
Hard Rock International (USA), Inc. 4.5
Shift manager job in Gary, IN
Job Description
The incumbent in this position is responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. Set up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event has concluded. During the event, duties include assisting servers, transporting tables and equipment, maintaining audio-visual equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Meet and greet guests in a friendly and warm manner.
Sets up and breaks down meeting rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
Assemble and arrange conference equipment in meeting rooms per event requirements.
Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
Maintain high standards of safety and cleanliness in all areas of the event space, Back of House, Hospitality Suites and any areas designated as Banquet or Entertainment venues.
Communicate any areas of need, problems, and concerns from guest to supervisor.
Responsible for cleaning and sanitizing work and public spaces.
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
One or more years' experience in banquets in a high volume, upscale hotel and excellent oral and written communication skills.
High School diploma or GED.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Deep understanding of lifestyle casino/hotels and premium dining products and services.
Ability to work evenings, weekends, and holidays, as needed.
Casino Food & Beverage experience preferred.
Table service procedures and table etiquette.
Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
KNOWLEDGE OF:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
Exceptional knowledge and understanding of various banquet and food service techniques and standards.
Food, beverage, and wine service.
Table service procedures and table etiquette.
Excellent customer service skills.
ABILITY TO:
Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
Ability to make repeating movements of the arms, hands, and wrists.
Ability to express or exchange ideas verbally and perceive sound by ear.
Ability to obtain impressions through the eyes.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
Ability to turn or twist body parts in a circular motion.
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
The employee is occasionally required to climb or balance.
The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Evenings, weekends and holidays are a regular part of the schedule.
Must have excellent attendance and conduct record for consideration.
Take orders, recite specials, and point specific items out on the menu to customers.
Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.
$43k-57k yearly est. 25d ago
Shift Supervisor
Bensenville Park District 3.9
Shift manager job in Bensenville, IL
The Bensenville Park District is seeking qualified applicants for the position of Shift Supervisor at White Pines Golf Club.
Facilities include two 18-hole golf courses, halfway house, 37 Bar & Grill, tent (350+ capacity), banquet facility (250+ capacity)
and the Pine Room (100+ capacity). The Shift Supervisor is responsible for overseeing all areas of the Clubhouse operations at
White Pines Golf Club. The position requires the ability to positively interact with customers and staff. The Shift Supervisor
must be able to address and resolve concerns as they occur.
DUTIES AND ESSENTIAL JOB FUNCTIONS
Maintain positive interaction and cooperation with the public, facility patrons and park district staff
Manage, motive and oversee staff to ensure they are performing jobs properly and customer needs are satisfied
Review and monitor facility operations and make suggestions to improve customer service and facility efficiency
Produce a positive and healthy work environment/culture
Keep facility, employees and patrons safe at all times and exercise safety procedures
Trusted and responsible for proper money handling, keys, facility security codes and adherence to security procedures and
policies
Demonstrate and support the Park District's mission statement, vision statement and values
Other duties as assigned by supervisor
Qualifications
High School Diploma or GED
3 continuous years in the Food & Beverage industry
Customer service experience
A Food Service Sanitation License and Alcohol Awareness training is required or must obtain within 6 months
Minimum of 21 years of age
A valid Illinois Driver's License
Ability to work in stressful situations
JOB STATUS Full Time DEPARTMENT WPGC FSLA STATUS Exempt
SALARY $50,000-$60,000
HOURS 40 hours per week including evenings and weekends
$50k-60k yearly 1d ago
Shift Lead-FOH
Granite City 3.6
Shift manager job in Naperville, IL
The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.
PRIMARY ACCOUNTABILITIES:
* Supervise employees during scheduled shifts.
* Adhere to Company policies and procedures.
* Responsible for keeping the restaurant clean and always maintained.
* Guest resolution
* Adhere to all Company standard operating procedures.
* Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution.
* All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
* Create exceptional Guest service.
* Achieves financial results through systems and standards.
* Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
* COG, labor and total operating expenses.
* Perform all duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred):
* Education/Certifications:
* High School diploma or equivalent is required.
* Valid driver's license and car insurance is required.
* Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
* NRA ServSafe food and alcohol certifications preferred.
* Experience:
* 2 years of restaurant or equivalent experience is preferred.
* Skills/Competencies:
* Demonstrated time management and organizational skills required
* Must be internally motivated and detail oriented with a passion for the Brand and for teaching others.
* Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required.
* Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required.
* Superior Guest service, communication and listening skills are required.
* Must be flexible and adaptable to change.
* Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays.
* Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
$31k-38k yearly est. 60d+ ago
Shift Leader - $18.25/hr.
Portillos Hot Dogs, LLC 4.4
Shift manager job in Algonquin, IL
Job Description
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
What's in it for you?
Hot dog! The pay rate for this role is $18.25/hour. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays*
Free shift meals
Career advancement opportunities - we're growing!
Dedicated Shift Leader learning & development plus educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
DailyPay: Access your pay when you need it!
Monthly “Franks a Lot” employee appreciation
Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
A flexible time off program
Our 401(k) with company match
Paid life insurance
Flexible Spending Accounts - healthcare and dependent care
Beef Stock - our Employee Stock Purchase Plan**
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here
*Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
**Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
$18.3 hourly 8d ago
Shift Lead- 2nd shift
MRC Polymers 4.6
Shift manager job in Romeoville, IL
Job Title: 3rd Shift Lab Technician **Plastic Automotive Industry** Department: Quality Pay Type: Hourly, Non-Exempt Reports to: Plant Manager Prepared by: Human Resources Approved by: Human Resources, Plant Manager Job Summary The Shift Lead is accountable for the set-up of the shift, leading the shift team to achieve goals, monitoring, and cleaning the Grinders and accessories, and sorting and reporting of the grinding material. Essential Functions:
To perform this job successfully, an individual must be able to perform each essential job duty listed below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Supervisory Responsibilities:
Shift Associates
Duties/Responsibilities/Accountabilities:
Must clearly understand all procedures pertaining to Grinding operations.
Responsible for training and retaining Grinding Associates.
Accountable for Leading the team to achieve specified goals.
Responsible for Grinder Monitoring. (i.e. Reports and Process Changes)
Responsible for grinder changeovers and packing requirements.
Responsible for ensuring accurate and timely timekeeping for shift associates.
Must attend all required training sessions, including safety training.
Responsible for accurately labeling ground material and received material in Grinding/Aspirator packet.
Must inform Plant Manager of any deviations; make work order if necessary and act according to Plant Manager's instructions.
Must maintain the cleanliness of the area, equipment, restrooms, and breakroom throughout the shift.
Drive a culture of continuous improvement through the support of business and process improvements.
Other duties as assigned.
Required Skills/Abilities:
Strong leadership skills.
Excellent interpersonal skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with the proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices.
Basic computer knowledge to maintain records and inventory.
Must have reliable transportation.
Education and Experience:
High School Diploma or equivalent required.
Previous Lead experience preferred.
5 or more years of experience in related field required.
2 or more years of sit-down propane forklift experience required.
Work Environment:
This job operates inside a warehouse where the temperature may vary.
Physical Demands
:
Prolonged periods of standing.
Must be able to lift up to 40 pounds.
Must be able to maneuver facility on unforgiving surfaces.
Must be able to work in hot and cold climates and in an environment with many noises and odors.
Must be able to wear Personal Protective Equipment (PPE) such as ear plugs, safety vest, hard hat, steel toe shoes, gloves, and other job-specific required PPE.
Disclaimer:
Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
$34k-42k yearly est. 60d+ ago
HOUSEPERSON - BANQUETS
Seminole Hard Rock Hotel & Casino 4.0
Shift manager job in Gary, IN
The incumbent in this position is responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. Set up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event has concluded. During the event, duties include assisting servers, transporting tables and equipment, maintaining audio-visual equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
* Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
* Meet and greet guests in a friendly and warm manner.
* Sets up and breaks down meeting rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
* Assemble and arrange conference equipment in meeting rooms per event requirements.
* Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
* Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
* Maintain high standards of safety and cleanliness in all areas of the event space, Back of House, Hospitality Suites and any areas designated as Banquet or Entertainment venues.
* Communicate any areas of need, problems, and concerns from guest to supervisor.
* Responsible for cleaning and sanitizing work and public spaces.
* Other duties as assigned.
NON-ESSENTIAL FUNCTIONS
* Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
* One or more years' experience in banquets in a high volume, upscale hotel and excellent oral and written communication skills.
* High School diploma or GED.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
* Deep understanding of lifestyle casino/hotels and premium dining products and services.
* Ability to work evenings, weekends, and holidays, as needed.
* Casino Food & Beverage experience preferred.
* Table service procedures and table etiquette.
* Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
KNOWLEDGE OF:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
* Exceptional knowledge and understanding of various banquet and food service techniques and standards.
* Food, beverage, and wine service.
* Table service procedures and table etiquette.
* Excellent customer service skills.
ABILITY TO:
* Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
* Ability to make repeating movements of the arms, hands, and wrists.
* Ability to express or exchange ideas verbally and perceive sound by ear.
* Ability to obtain impressions through the eyes.
* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
* Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
* Ability to turn or twist body parts in a circular motion.
* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
* While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
* The employee is occasionally required to climb or balance.
* The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
* Evenings, weekends and holidays are a regular part of the schedule.
* Must have excellent attendance and conduct record for consideration.
* Take orders, recite specials, and point specific items out on the menu to customers.
* Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.
Additional Details
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the VP Food and Beverage. The team member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
$43k-54k yearly est. Auto-Apply 60d+ ago
Food Champion
Natron Corporation
Shift manager job in Hammond, IN
Job Description
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Join our Natron Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants and will work to support you and your peers! We recognize wins, develop those who want to advance, and have fun!
WHAT'S IN IT FOR YOU?
Pay ranges vary from $10-$17* per hour based on experience and location.
Flexible Scheduling - Full & Part Time Positions
Same Day Pay*
Employee Referral Bonus
A Path for Advancement
Free Employee Meals
Paid Time Off after one year. *
Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more!
Live Más Scholarship
Our restaurants are closed for Christmas and Thanksgiving so you can spend quality time with your family.
Supportive above restaurant leadership team.
Key Responsibilities for a Taco Bell Team Member:
Greeting customers in the restaurant and drive thru.
Handling payment and thanking customers for their patronage.
Preparing Food and Beverage Orders
Maintaining a clean, safe work environment.
"Start with Us, Stay with Us"
*Certain Requirement/locations apply. Natron operates in MI,IN, and IL.
*Ultimately, in determining your pay, we'll consider your geographical location, state laws, experience, and availability
The range for this role is $10-$17/hour. Compensation may vary based on geographic location and experience
How much does a shift manager earn in Evergreen Park, IL?
The average shift manager in Evergreen Park, IL earns between $23,000 and $41,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Evergreen Park, IL
$30,000
What are the biggest employers of Shift Managers in Evergreen Park, IL?
The biggest employers of Shift Managers in Evergreen Park, IL are: