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Shift manager jobs in Tonawanda, NY

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  • Food & Beverage Director

    Sitio de Experiencia de Candidatos

    Shift manager job in Buffalo, NY

    Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: $85,000 - $100,000 with 15% bonus. Salary based on experience. Work Location: In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. The salary range for this position is $85,000 to $100,000 annually. This company is an equal opportunity employer. frnch1
    $85k-100k yearly Auto-Apply 5d ago
  • Food & Beverage Director

    Buffalo Marriott Harborcenter

    Shift manager job in Buffalo, NY

    Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: $75,000 - $85,000 with 15% bonus. Salary based on experience. Work Location: In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.
    $75k-85k yearly 60d+ ago
  • Certified Swing Manager

    McDonalds-3863 Sheridan

    Shift manager job in Buffalo, NY

    Job Description McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Swing Manager, you may be responsible for: Food Safety Internal Communication Inventory Management Daily Maintenance and Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Training
    $35k-53k yearly est. 17d ago
  • Facilities Shift Manager

    Seneca Erie Gaming Corporation

    Shift manager job in Buffalo, NY

    The Facilities Shift Manager shall be responsible for assisting the Director of Facilities, Electrical/Thermo Plant Superintendent and Director of Mechanical Operations and under their direction oversee the Facilities Department operations on a daily/shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Work closely with managers to develop schedules and plans based on the departments operating requirements and equipment needs. 2. Seek input from management and personnel in the development of goals, objectives, and tactical strategies. 3. Conduct periodic evaluations of labor requirements and productivity, and make recommendations regarding staffing levels and performance management. Utilize all personnel effectively to support operations and maintain viability of the departmental facilities. Responsible for overseeing that all corporate and departmental policies are adhered to that corrective action is properly addressed and processed according to rules and regulations. 4. Oversee effective training, recognition, coaching and discipline and other personnel related issues under the guidance of the Facilities Managers. 5. Identify areas for employee development and coordinate and participate in departmental training programs. 6. Manage work of all staff and oversees that they meet and adhere to all job function requirements. 7. Meet formally and informally with all departments to ensure plans are supported and all requirements such as operating conditions, parts, tooling, labor, contract services, and environmental and safety programs are in place. 8. Supervise inspection and maintenance of mechanical and tool equipment. Establish procedures and standardized methods of work. Develop maintenance and outage plans and establish preventive maintenance programs. Review faulty equipment reports and investigates equipment failures. Provide information and recommendations regarding equipment overhaul, replacement, and modifications. 9. Must observe and comply with all standard safety codes and practices, and perform work in accordance with recognized trade and company standards and, where applicable, local, state, and federal laws. Ensure compliance with company safety and environmental policies and procedures. Provide leadership for daily implementation of safety and environmental programs. Perform work with highest regard for employee safety and departmental reliability. 11. Ensure MSDS's are obtained for all hazardous materials entering the department. Implement materials handling program to ensure movement of materials is performed safely. Provide technical assistance to environmental health and safety on materials handling, heavy duty and light duty equipment and tool safety, departmental planning, and safety and environmental reports. 12. Oversee that contractors maintain communications with operations personnel, ensure OSHA compliance (i.e. confined space, hot work, etc.) and to ensure equipment meets health and safety requirements. Oversee plans, schedules, and coordinates the work of contractors in construction, renovation, and modification projects. 13. Adhere to all Purchasing, HR, and TERO compliance regulations. 14. Work independently without direct supervision. 15. Assist in other projects, as directed by Facilities Managers. 16. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 17. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 18. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 19. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 20. Attend all necessary meetings. 21. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. Minimum of five (5) years' experience in a supervisory position preferred. 4. Minimum of five (5) years' experience in industrial or power plant operations and equipment, technical fields of electrical, heating/air conditioning systems (such as boilers, chillers, diesels and auxiliary equipment), and plumbing. 5. Minimum of five (5) years' experience in facility maintenance operations (carpentry, masonry, painting, welding, kitchen appliance/refrigeration maintenance/repair, mechanical equipment, heavy equipment, key and lock systems and grounds/landscaping) 6. Direct experience in maintenance planning and computer systems. 7. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier. Language Skills and Reasoning Ability: 1. Strong interpersonal communication and organizational skills required. 2. Requires individual with a high degree of professionalism and the ability to work well independently and effectively with others, on a daily basis. 3. Must be detailed oriented, able to take direction and handle multiple tasks, prioritize work effectively, and see a work project through to completion. 4. A willingness to acquire new skills and utilize technology to streamline processes and problem solving are essential. 5. Ability to write routine correspondence, compile reports and to speak effectively to the public, employees and customers. 6. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. 2. Heavy lifting required. 3. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate:$61,336.77 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $61.3k yearly Auto-Apply 60d+ ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Shift manager job in Buffalo, NY

    Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Include * Work in a Team Environment * Support a respectful team environment * Communicate shift priorities, goals and results with team members * Support the training of crew members as requested * Provide coaching and feedback to crew members * Maintain Operational Excellence * Create and maintain a guest first culture in the restaurant * Resolve guest issues * Ensure Brand standards, recipes, and systems are executed * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws * Drive Profitability * Drive sales goals and results * Execute restaurant standards and marketing initiatives * Manage cash over/short during shift * Ensure all products are prepared according to Brand standards Skills/Qualifications * Fluent in English * Restaurant, retail, or supervisory experience * Math and writing skills * Basic computer skills * High School diploma or equivalent, preferred Competencies * Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process * Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Interpersonal Relationships & Influence * Develops and maintains relationships with team * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7572672"},"date Posted":"2025-09-18T10:58:02.093679+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"180 Perry St","address Locality":"Buffalo","address Region":"NY","postal Code":"14204","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $30k-37k yearly est. 48d ago
  • Shift Manager Rochester

    Nabis

    Shift manager job in Buffalo, NY

    Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We're at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world. The Role Nabis is seeking a reliable and motivated Operations Manager to support our upstate New York warehouse. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site's accuracy and efficiency. This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in warehouse and/or distribution logistics. The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis's central warehouse processes and the nuances of enterprise client relationships. The Shift Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis hubs. They will work cross-functionally to support the streamlining of all new & existing processes. The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever-changing requirements. Responsibilities: Work holistically with the New York Operations Director, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse Track daily team performance and provide feedback and training to associates as needed Track and manage daily volume to ensure no disruption in SLA compliance Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners Monitor and track team's adherence to standard operating procedures (SOP) Forecast and monitor staffing needs and schedules of department associates Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication Provide timely and professional communication to support other Nabis departments and external partner relationships Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting Manage relationships with vendors and other supply chain partners Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction Desired Skills & Qualifications: High empathy, excellent communication skills, and an interest in working directly with a wide array of people Superior time management and organization Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup High EQ, low ego, and a willingness to do everything, including manual labor Delegation and project follow-up Meticulous and detail-oriented 2+ years of experience within a warehouse or logistics setting 2+ years of experience managing a team of at least 30+ employees Adaptability and flexibility Familiarity with MS Office and various business software (e.g., ERP, CRM) Must be 21 years or older and must pass a background check Monday -- Friday on-site work availability Ability to lift 50 lbs., bend, stretch, and twist Experience in the Cannabis industry preferred Supply chain / data analysis training or the equivalent work experience Project management and quantitative analysis expertise WHY YOU'LL LOVE WORKING AT NABIS! You'll work at the fastest-growing cannabis startup in the U.S. Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis Competitive salary starting at $70k - $90k depending on experience, along with 401k Nabis is an Equal Opportunity Employer Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • Shift Manager

    Subway-67147-0

    Shift manager job in Buffalo, NY

    Job DescriptionAs part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Controlling inventory Scheduling and supervising staff Being a team player In addition to the role of a typical Sandwich Artist , key parts of your day to day will consist of: Cascading training to Sandwich Artists™ on existing and new responsibilities Scheduling and supervising staff Practicing inventory control standards Ensuring equipment is in proper working order during shift Completing paperwork as needed As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITESEducation: High school diploma or equivalent Experience: A minimum of 1 year of experience in a restaurant environment. ESSENTIAL FUNCTIONSCommunication and organizational skills Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $29k-39k yearly est. 22d ago
  • Auntie Anne's Shift Manager

    V & J Holding Companies, Inc.

    Shift manager job in Buffalo, NY

    Job Description Mall Shift Lead Experience is preferred for those interested in this position, and career advancement is available. Managers are responsible for all aspects of the operations as well as building a team to continue to meet both financial and operational excellence. Job Duties . Prepare dough. Roll, Twist and Bake pretzel products and variations. Prepare Drinks (Lemonade, Soda, Specialty). Assemble Orders for Guests Exhibit Friendly, Courteous Attitude to Guest following acronym GUESTS. Greeting guests, urgency, eye contact, suggestive selling, thank you & smile in voice. Work within a team to service the guest. Operate cash register in accordance with policy. Perform cleaning and maintenance tasks as directed. Maintain a clean workspace by sanitizing workstations/ counter areas frequently. Wash dishes & utensils throughout shift Break down, clean, and put away equipment, utensils, dishes and supplies at closing. Sweep / Mop floors throughout shift and at close Shift lead, manage team members. . Coaching and team building skills. Excellent communication skills. Excellent time management skills. Schedule: Holidays Night shift Weekend availability
    $29k-39k yearly est. 20d ago
  • Shift Manager

    Subway-30740-0

    Shift manager job in Elma, NY

    Job DescriptionAs part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Controlling inventory Scheduling and supervising staff Being a team player In addition to the role of a typical Sandwich Artist , key parts of your day to day will consist of: Cascading training to Sandwich Artists™ on existing and new responsibilities Scheduling and supervising staff Practicing inventory control standards Ensuring equipment is in proper working order during shift Completing paperwork as needed As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITESEducation: High school diploma or equivalent Experience: A minimum of 1 year of experience in a restaurant environment. ESSENTIAL FUNCTIONSCommunication and organizational skills Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $29k-39k yearly est. 26d ago
  • Shift Manager

    McDonalds-3446 Gateway Center

    Shift manager job in Depew, NY

    Job Description McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: The Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. _______________________________________________ By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. _______________________________________________ This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
    $29k-39k yearly est. 20d ago
  • Assistant General Manager

    Ashley | The Wellsville Group

    Shift manager job in Orchard Park, NY

    Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Managers mentorship. Youll train to lead, inspire, and win big, while providing support to keep the team thriving. If youre eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group! What Youll Do: Learn the Ropes: Shadow management to master sales, operations, and leadership. Wow Guests: Help deliver standout experiences that keep customers raving. Energize the Crew: Join team huddles to align and motivate, learning to set the pace. Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe. Solve Problems: Support smart, quick decisions to keep the showroom humming. Live Our Values: Bring our Vision, Mission, and Values to life every day. Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the managers PTO to build connections and know-how. Who You Are: A clear communicator who keeps things sharp and on point. Quick, reliable, and organized, even in the retail hustle. A people-person who builds trust and motivates teams. Ready to lift 75 lbs. with help for product demos. Flexible for 812-hour shifts, including nights, weekends, and holidays. 2-4 years of retail management experience (commission-based a plus). Associates or Bachelors degree preferred, but not required. Why Youll Love Us: Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins. Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings. Growth Galore: Train today, lead tomorrowwe promote from within. Team Vibes: Join a crew thats exciting, impactful, and fresh, with pros whove got your back. Ready to Lead the Way? If youre ready to train, inspire, and grow with our Avon teamwe want you! Compensation details: 60000-65000 Yearly Salary PI5fed75ceee4d-31181-39162116
    $70k-75k yearly 8d ago
  • Assistant Manager - Boulevard Consumer Square

    The Gap 4.4company rating

    Shift manager job in Amherst, NY

    About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Athleta * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $16.70 - $22.90 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $16.7-22.9 hourly 20d ago
  • Shift Manager

    McDonalds-4966 Albion

    Shift manager job in Albion, NY

    Job Description McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Competitive pay starting at $16.50 per hour. Let's talk. Make your move. Requirements: The Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. _______________________________________________ By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. _______________________________________________
    $16.5 hourly 2d ago
  • Certified Swing Manager

    McDonalds-2093 Fredonia

    Shift manager job in Fredonia, NY

    Job Description McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Swing Manager, you may be responsible for: Food Safety Internal Communication Inventory Management Daily Maintenance and Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Training
    $35k-54k yearly est. 30d ago
  • WD Bar & Grille, Restaurant Room Manager

    Seneca Erie Gaming Corporation

    Shift manager job in Buffalo, NY

    The Restaurant Room Manager administers, directs and controls the effective and efficient operation of the assigned F&B outlet. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Upon approval of division management implement and maintain upscale standards. 2. Train all restaurant staff to perform their job duties in accordance with departmental and company standards. On an on-going basis monitor performance to ensure that all staff consistently meet or exceed these standards. 3. Evaluate, provide feedback and direct Shift Managers and all restaurant staff. 4. Ensure that all products served meet the established specifications and standards. 5. Manage a budget to ensure that the department runs efficiently to achieve established fiscal and performance goals, and recommends changes to enhance profitability. 6. Maintain a rotation of weekly and seasonal special offerings based on industry trends, creativity, and guest feedback on a regular basis 7. Keep informed of new or revised restaurant/bar/dining concepts as part of development of all F&B offerings, in sync with overall property plans. 8. Provide disciplinary action when needed. 9. Facilitate weekly management meetings with department. Attend property management meetings 10. Maintain constant control of the restaurant including but not limited to; greeting and seating of guests, taking a proactive approach to resolving service failures, handling guest complaints in a manner that is consistent with a five-star restaurant, responding to employee complaints on a timely basis, and addressing other problems that are encountered. Also responsible for making Division Management aware of pertinent issues as it relates to the above. 11. Report any incidents to appropriate management. 12. Assure prompt, professional service to all guests. 13. Responsible for approaching tables and speaking with guests to obtain feedback about dining experience. 14. Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues. 15. Advise the Director of Food & Beverage of daily concerns and needs; utilize all available resources to maximize profits. 16. Complete daily reports including Daily Manager Report and any Incident Reports. 17. Prepare necessary paperwork, ordering or supplies and equipment needed for an efficient customer oriented operation. 18. Communicate regularly with associates and keep them informed of all Casino activities and events. 19. Ensure that staff behavior and appearance are in full compliance with established standards at all times. 20. Share accountability for achieving cost goals, labor and expenses. 21. Evaluate staff performance on a ninety (90) day and annual basis. 22. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 23. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 24. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 25. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 26. Attend all necessary meetings. 27. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: 1. Must demonstrate leadership, fairness, and sensibility to the customers and employees. 2. Must possess the ability to instill a sense of pride and personal responsibility in subordinates. Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma equivalent required. Associates or Bachelor's degree preferred. 3. Minimum six (6) years in the field of food and beverage; three (3) years food and beverage supervisory experience in a high volume restaurant required. 4. Minimum one (1) year experience as a general manager of a dining restaurant. 5. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. 6. Must possess general knowledge of all phases of full service dining and food and beverage service procedures. 7. Must be able to understand budget and hold responsible units accountable to meet budget. 8. Must have a complete understanding of labor and productivity standards measured by covers per hour. 9. Must be able to evaluate statistical reports and other business reports. 10. Must be computer literate, including broad knowledge of all Microsoft office applications as well as restaurant automated systems. Requires financial and management experience using computer, calculator, and/or adding machines. 11. Ability to make decisions and direct others, and interacts with customers in a pleasant and friendly manner, and resolves guest recovery situations. Public speaking and communicate ideas and concepts competently. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino/hotel. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations Salary Starting Rate:$55,612.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $55.6k yearly Auto-Apply 48d ago
  • Auntie Anne's Shift Manager

    V & J Holding Companies, Inc.

    Shift manager job in Buffalo, NY

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Free food & snacks Free uniforms Shift Lead Experience is preferred for those interested in this position, and career advancement is available. Managers are responsible for all aspects of the operations as well as building a team to continue to meet both financial and operational excellence. Job Duties . Prepare dough. Roll, Twist and Bake pretzel products and variations. Prepare Drinks (Lemonade, Soda, Specialty). Assemble Orders for Guests Exhibit Friendly, Courteous Attitude to Guest following acronym GUESTS. Greeting guests, urgency, eye contact, suggestive selling, thank you & smile in voice. Work within a team to service the guest. Operate cash register in accordance with policy. Perform cleaning and maintenance tasks as directed. Maintain a clean workspace by sanitizing workstations/ counter areas frequently. Wash dishes & utensils throughout shift Break down, clean, and put away equipment, utensils, dishes and supplies at closing. Sweep / Mop floors throughout shift and at close Shift lead, manage team members. . Coaching and team building skills. Excellent communication skills. Excellent time management skills. Schedule: 10 hour shift 8 hour shift Day shift Holidays Night shift Weekend availability
    $29k-39k yearly est. 20d ago
  • Assistant Manager - Eastgate Plaza

    The Gap 4.4company rating

    Shift manager job in Williamsville, NY

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $19.60 - $26.90 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $19.6-26.9 hourly 60d+ ago
  • Shift Manager

    McDonalds-2093 Fredonia

    Shift manager job in Fredonia, NY

    Job Description McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Competitive pay starting at $17.00 per hour. Let's talk. Make your move. Requirements: The Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. _______________________________________________ By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. _______________________________________________
    $17 hourly 30d ago
  • Cinnabon Shift Manager

    V & J Holding Companies

    Shift manager job in Buffalo, NY

    Benefits: 401(k) Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Shift Manager Job Overview Experience is preferred for those interested in this position, and career advancement is available. Managers are responsible for all aspects of the operations as well as building a team to continue to meet both financial and operational excellence. Must be 18 or older Job Duties · Prepare dough · Roll, shape and bake Cinnabon classic and Mini Bon rolls · Frost and package Cinnabon rolls for sale · Bake & package Bonbites, Cookies, Churro's · Prep products for daily use (frosting, drink bases, caramel ) · Prepare Drinks (Lemonade, Soda, Coffee & Specialty Drinks ) · Exhibit Friendly, Courteous Attitude to Guest following acronym GUESTS Greet guests, urgency, eye contact, suggestive selling, thank you & smile in voice · Work within a team to service the guest · Operate cash register in accordance with policy · Perform cleaning and maintenance tasks as directed · Maintain a clean workspace by sanitizing workstations/ counter areas frequently · Wash dishes & utensils throughout shift · Break down, clean and put away equipment, utensils, dishes and supplies at closing · Sweep / Mop floors throughout shift and at close · Comply with Cinnabon/ V & J Foods dress code and personal appearance standards . Coaching and team building skills. · Excellent communication skills. · Excellent time management skills. Job Types: Full-time, Part-time Schedule: Night shift flexible shifts Day shift Holidays Weekend availability Compensation: $16.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. HISTORY Dr. Valerie Daniels-Carter is the trail blazing co-founder and Chief executive Officer of V&J Holding Companies. In 1982, Valerie Daniels Carter and her brother, John Daniels, Jr. opened its single Burger King restaurant in Milwaukee, Wisconsin. Today V&J Holding Companies, Inc. is the nation's largest African American owned restaurant franchise and one of the top 10 employers as reported by Black Enterprise Magazine, year after year. V&J owns and operates a network of Auntie Anne's, MyYoMy, Cinnabon and Coffee Beanery restaurants located throughout North America: in addition, a print shop and construction company with a proven record of success in urban, rural, and suburban markets alike. Mission And Vision Our mission & vision is to follow our YATSE Service Standards. YATSE is our motto, and we will be the leader by which others are measured. You Are the Standard of Excellence Core Values There are many reasons for V&J's success “our core values are: Strong management Great leadership Christian values Efficient operations Extensive restaurant experience The ability to find and reward talented team members.
    $16.5 hourly Auto-Apply 60d+ ago
  • Spa & Salon Shift Manager

    Seneca Erie Gaming Corporation

    Shift manager job in Niagara Falls, NY

    The Spa & Salon Shift Manger, either personally or through subordinates, manages and coordinates the activities of the Salon to obtain optimum use of the equipment, facilities and personnel. Also, the incumbent, either personally or through subordinates, manages and coordinates the activities of the Spa to obtain optimum use of the equipment, facilities and personnel. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Implement standards and procedures to ensure the highest level of guest service. 2. Manage Spa and Salon on assigned shift. Responsible for opening and closing. 3. Prepares ongoing detailed management reports; oversees and ensures operational functions and proper staffing, including employee retention, scheduling, work assignments, inventory. 4. Interview, hire, train, schedule, appraise and supervise all directly assigned personnel. 5. Researches new and innovative ways of improving guest satisfaction and work applications. 6. Directs investigation into causes of customer complaints and employee issues and responds accordingly in conjunction with the Spa & Salon Manager. 7. Enforce compliance with administrative policies, procedures, safety rules and health regulations. Adhere to Purchasing, HR, and TERO compliance requirements. 8. Promote positive public/employee relations at all times. 9. Maintain a clean, safe, hazard-free work environment within area of responsibility. 10. Assist in developing yearly budget. 11. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 12. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 13. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 14. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 15. Attend all necessary meetings. 16. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. Two (2) to three (3) years of spa and/or salon management experience or an equivalent combination of experience and/or education. 4. Must possess the financial knowledge necessary to assist in the creation of and adherence to departmental budgets. 5. Must have proficient computer skills. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Ability to define problems, collect data, establish facts and draw valid conclusions. 4. Must have the ability to deal effectively and interact well with the customers and employees. 5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to work with salon products and equipment. 2. Light lifting. 3. Must be able to stand, walk, and move through all areas of the casino/hotel. 4. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate:$19.24 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $19.2 hourly Auto-Apply 60d+ ago

Learn more about shift manager jobs

How much does a shift manager earn in Tonawanda, NY?

The average shift manager in Tonawanda, NY earns between $25,000 and $44,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Tonawanda, NY

$33,000

What are the biggest employers of Shift Managers in Tonawanda, NY?

The biggest employers of Shift Managers in Tonawanda, NY are:
  1. Taco Bell
  2. McDonald's
  3. KFC
  4. Wendy's
  5. DiBella's Subs
  6. Pizza Hut
  7. Seneca Resorts & Casinos
  8. Seneca Erie Gaming Corporation
  9. V & J Holding Companies, Inc.
  10. Chick-fil-A
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