How to hire a software technician

How to hire a software technician, step by step

Here's a step-by-step software technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a software technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new software technician
• Step 8: Go through the hiring process checklist

What does a software technician do?

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1. Identify your hiring needs

   The software technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect software technician also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of software technicians and their corresponding salaries.

   Type of Software Technician	Description	Hourly rate
   Software Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$30-66
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • C++
   • Java
   • Database
   • Python
   • Computer System
   • Linux
   • Technical Support
   • Test Procedures
   • Software Applications
   • Test Results
   • Software Products
   • SQL Server
   • Test Cases
   • Software Issues

   Check all skills

   Responsibilities:

   • Monitor and manage ESXi hosts and VMs.
   • Manage printers and software installations.
   • Manage Symantec BackupExec for enterprise server backups and restores.
   • Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
   • Implement build systems for several products in UNIX and Linux NFS environments.
   • Sound knowledge of debugging QCOM's / MSFT failures by using WINDBG and WRD tools.

   More software technician duties

3. Make a budget

   Including a salary range in your software technician job description helps attract top candidates to the position. A software technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a software technician in Florida may be lower than in California, and an entry-level software technician usually earns less than a senior-level software technician. Additionally, a software technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average software technician salary

   $95,071yearly

   $45.71 hourly rate

   ---

   Entry-level software technician salary

   $64,000 yearly salary

   Updated January 20, 2026

   Average software technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$148,127	$71
   2	Massachusetts	$108,535	$52
   3	Washington	$106,756	$51
   4	Connecticut	$104,218	$50
   5	New Hampshire	$103,683	$50
   6	Rhode Island	$99,623	$48
   7	New York	$98,676	$47
   8	Michigan	$98,555	$47
   9	Illinois	$97,885	$47
   10	Pennsylvania	$93,266	$45
   11	Oregon	$92,321	$44
   12	Iowa	$89,258	$43
   13	Arizona	$81,676	$39
   14	Texas	$77,354	$37
   15	Ohio	$77,007	$37
   16	Indiana	$76,366	$37
   17	Oklahoma	$72,338	$35
   18	Georgia	$67,548	$32

   Average software technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Apple	$151,842	$73.00	296
   2	NVIDIA	$149,481	$71.87	56
   3	Bloomberg	$141,255	$67.91	4
   4	Western Digital	$136,940	$65.84	5
   5	Amazon	$132,017	$63.47	673
   6	Yahoo	$125,773	$60.47
   7	ChargePoint	$112,492	$54.08	2
   8	Liberty Mutual Insurance	$106,904	$51.40	34
   9	Halliburton	$103,055	$49.55	9
   10	New Age Services	$99,845	$48.00
   11	Bosch USA	$94,301	$45.34	11
   12	Motorola Solutions	$90,640	$43.58	33
   13	Accenture	$90,161	$43.35	494
   14	A.C.Coy	$88,881	$42.73	4
   15	Continental Automotive Systems	$85,098	$40.91
   16	Analysts	$83,964	$40.37	2
   17	Lockheed Martin	$83,032	$39.92	408
   18	ManTech	$82,822	$39.82	59
   19	L3Harris	$80,665	$38.78	97
   20	Raytheon Technologies	$78,398	$37.69	84

4. Writing a software technician job description

   A job description for a software technician role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a software technician job description:

   Software technician job description example

   Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Software Technical Analyst 4 to join our team at our client’s site in Seal Beach, CA.
   
   We are seeking Senior Experienced Web Development Engineers for their Satellite Systems Division located in Seal Beach, CA. We are seeking engineers that are passionate about space and motivated to be part of a multi-disciplined, collaborative engineering environment that supports the design, development, and implementation of software for Boeing built government space products!
   
   This is an opportunity to work in a rapid development environment using modern technology, architecture, and tools. We need your help to develop a new cloud-based and containerized front-end web application with additional interfaces. Our team works within an agile methodology using a CI/CD environment; integrated with automated testing, vulnerability, & quality scanning capabilities. The software team is using javascript, HTML, and Python languages; using the Django framework; and with a complex SQL based backend database.
   
   You will directly partner with customer counterparts and program management to deliver the highest value capabilities, performing demonstrations along the way. The role requires a creativity and you will be encouraged to automate manual processes and workflows where possible. The candidate should possess excellent communications skills and work well in a team environment to support the needs of the Integrated Product Team.
   
   This senior position requires proven experience within the software ecosystem, a unique background of project experience, and the clear exhibition of superior judgment and decision making to engineer new solutions and capabilities. Critical thinking and troubleshooting skills are required!
   Primary Responsibilities & Expectations:
   Develop and maintain requirements, architectures, algorithms, interfaces, and designs for software systems Write software code and integrate completed software components into a fully functional software system Perform software development in the agile methodology utilizing a DevSecOps environment where you will support continuous improvement Build software test procedures and environments, execute the tests and document results to ensure software system requirements are met Support the presentation of progress demonstrations to customer representatives and satellite program leadership
   This position is expected to be 100% onsite.
   
   U.S. Top Secret Clearance and a current Tier 5 (T5), formerly known as a Single Scope Background Investigation (SSBI) with Counterintelligence Polygraph is required.
   
   Basic Qualifications (Required Skills/Experience):
   MUST HAVE Active U.S. Top Secret/SCI Security Clearance with Counterintelligence polygraph MUST HAVE 7 or more years of experience with the Java, and/or Python software languages Experience with front-end web application development Software development experience in a collaborative team environment using agile principles and a structured development process including code reviews and DevOps processes/tools Experience using team collaboration tools including Git, JIRA, Confluence, Artifactory, etc.
   
   Preferred Qualifications (Desired Skills/Experience):
   Current CompTIA Security+ certification Experience using SonarQube and/or Coverity to manage code quality Experience with cloud computing and virtualization technologies and containerized applications and frameworks (Jupyter, Docker, Kubernetes, Helm) Experience with Python numerical tools (numpy, scipy), GIS tools for python & map front-ends (OpenLayers/Cesium) Experience with databases using PostgreSQL, including Geospatial, Multi-Level Security, Alembic/migration and/or Oracle Spatial/Database Vault capabilities
   
   Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.
   
   EOE of Minorities/Females/Veterans/Disabilities

   Copy this example

   

5. Post your job

   To find software technicians for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any software technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level software technicians with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your software technician job on Zippia to find and attract quality software technician candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Recruiting software technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   If your interviews with software technician applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new software technician

   Once you've selected the best software technician candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new software technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a software technician?