Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 10d ago
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Technical Support Specialist
TEC Specialty Products
Specialist job in Aurora, IL
We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 15h ago
Customer Service Specialist
Addison Group 4.6
Specialist job in Palatine, IL
Job Title: Customer Service Specialist
Industry: Manufacturing
Assignment Type: Contract to hire
Pay: $23 - $25 / Hourly
is eligible for medical, dental, vision, and 401(k).
Job Description:
In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment.
Key Responsibilities:
Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems
Serve as a primary point of contact for customer inquiries, complaints, and service requests
Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines
Address customer questions related to shipping, billing, warranties, and product information
Provide timely, professional responses to customer inquiries, concerns, and service issues
Qualifications:
High school diploma required
Minimum of 2 years of customer service, admin, or hospitality experience
Strong technical skills to keep up with fast-paced training
$23-25 hourly 15h ago
Customer Support Specialist
Opteon USA
Specialist job in Chicago, IL
We are currently seeking a meticulous and highly motivated Customer Support Specialist to join our AMC Operations team. This role offers a unique opportunity for personal and professional growth, as you will be challenged to deliver industry-leading customer service and contribute to continuous process improvement.
Responsibilities:
Develop lasting relationships with clients and appraisers
Strong, detailed, and respectful communication required to understand and meet the needs of clients and the Customer Support Team
Handling challenging client requests and questions as needed with a positive and effective approach
Ability to have challenging conversations with appraisers and Customers, while keeping the end goal of meeting client needs in mind
Effectively managing emails, providing clear and timely responses
Reviewing order details and resolving any conflicts, discrepancies, or errors
Identifying efficiencies in the workflow and providing suggestions to the management team
Managing a queue-based workload that requires quick decision making, prompt communication and ability to move orders through statuses in a timely manner
Reviewing order details with the ability to identify mistakes
Ensuring new orders are assigned efficiently with the highest level of quality and diligence.
Utilizing established policies and industry guidelines/procedures to ensure efficient workflow
Managing risk by ensuring no information, documentation, or commentary is used causing AIR or USPAP violations
Working independently and as a team to achieve goals and meet company expectations
Seeking opportunities to expand knowledge of the appraisal and real estate industry
Supporting a continuous improvement environment and providing suggestions or shared ideas to improve procedures and/or policies
Meeting or exceeding specific departmental and personal goals.
Exceptional customer service when answering phones and meeting SLA's.
Skills you'll need:
Comfortable in a high-production environment
Immaculate interpersonal communication skills
Experience in the Appraisal business (minimum 2 years)
Proficient experience with Microsoft Office
Experience in continuous process improvement and proactive problem-solving
Ability to work effectively in a fast-paced, team-oriented environment
Nice to have:
USPAP Certification
Located local to Rosemont, IL or Toledo, OH (Hybrid work schedule)
Benefits:
Medical, Dental, Vision, Life
401(k)
Hybrid work environment
Competitive PTO and Sick leave
About Us:
We are a high-energy, collaborative company that is revolutionizing the real estate appraisal industry in the United States. We value flexibility, dedication, and humility, and we are committed to working together to achieve our goals. If you're looking for a challenging and rewarding opportunity to grow your skills and make a real impact, we encourage you to apply.
$32k-49k yearly est. 15h ago
Label Design Specialist
Verano 4.2
Specialist job in Chicago, IL
The Labeling Specialist ensures all product labels meet federal, state, and brand requirements across Verano facilities. This role develops and enforces labeling standards, manages system workflows, and serves as the subject matter expert for compliance and accuracy. The Labeling Specialist partners with cross-functional teams to improve labeling processes, maintain documentation, and support initiatives that enhance efficiency and reduce compliance risk.
Essential Duties and Responsibilities:
Develop, implement, and enforce labeling standards, procedures, and governance frameworks across all facilities.
Interpret and apply state and federal packaging regulations to product labeling, advising leadership on compliance risks and necessary changes.
Approve or reject label designs based on regulatory requirements and brand standards without the need for managerial oversight.
Act as the subject matter expert to Marketing, Operations, and Compliance teams, advising on legal requirements, process improvements, and business impacts of labeling decisions.
Serve as system administrator for labeling software platforms, with authority to set access permissions, workflows, and approval structures.
Manage relationships with third-party printing vendors, audit internal and external labeling processes, and make recommendations to senior leadership for risk mitigation.
Lead initiatives to increase labeling efficiency, reduce compliance risks, and enhance workflow automation.
Maintain records of label approvals, compliance assessments, and system changes, and report findings to senior leadership.
Education and Experience:
5+ years of experience in packaging, labeling compliance, or regulated operations.
Expertise in interpreting and applying federal and state packaging laws.
Demonstrated ability to exercise discretion and independent judgment on compliance and brand-related matters.
Proficiency with label management systems.
Strong organizational and analytical skills with the ability to balance regulatory, operational, and brand considerations.
Excellent communication skills to provide expert-level advice to cross-functional teams and leadership.
Ability to manage multiple priorities in a fast-paced environment.
Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
$44k-69k yearly est. 1d ago
HDM-OP Pharmacy FS Specialist - Specialty Billing
Rush University Medical Center
Specialist job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Home Infusion Solutions Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
*Summary*
This Specialty Billing Representative is responsible for managing billing and accounts receivable for the specialty pharmacy service line, including transplant, oncology, cystic fibrosis, infertility, and pulmonary therapies. This role ensures accurate and timely billing across medical and pharmacy benefit plans while maintaining compliance with payer and regulatory requirements. The position verifies insurance eligibility, reviews benefits, prepares routine billing reports, and prepares and manages monthly patient and payer statements. The Specialty Billing Representative processes and follows up on claim denials, underpayments, and overpayments to ensure appropriate resolution and reimbursement, and assists the pharmacy with Medicare audit-related billing information and patient balance collections.
*Responsibilities*
* Prepares and submits medical claims weekly for Oncology, Infertility, Cystic Fibrosis, Transplant, and Pulmonary therapies.
* Analyzes, resolves, and resubmits rejected or underpaid claims for payment.
* Identifies trends and recommends process improvement opportunities that will result in DSO reduction, superior collection rate and intervals, and reduced bad debt.
* Assists management with the training of new employees on all the outpatient pharmacy billing systems.
* Assists management and new employees on coding issues, payor contracts, and collection policies.
* Participates in special payer projects with management staff to ensure proper reimbursement per our contracts or patients' benefit levels.
* Interacts with patients and insurance carriers to resolve outstanding claims issues.
* Maintain a specified level of knowledge pertaining to new developments, requirements, and policies.
* Provides guidance to the pharmacy manager to ensure financial targets are met.
*Other Information*
*Required Job Qualifications*:
* Associate's degree from an accredited college or university.
* Minimum 3 years' experience with specialty or home infusion pharmacy billing.
* Minimum 1 year of Medicare (Part B) and Medicaid billing.
* Knowledge of billing procedures for all commercial and governmental payors.
* Knowledge of HCPC and ICD codes and maintains up-to-date professional knowledge of Medicare, Medicaid and insurance industry requirements for qualifying services.
* Excellent verbal and written communication skills with the ability to effectively communicate with others in a professional and helpful manner. Demonstrates ability to adapt to a changing environment.
* Possess the ability to work effectively with others as part of a team.
* Good organizational and time management skills.
*Preferred Job Qualifications:*
* BA or BS degree from an accredited university
* Minimum 2 years of experience as a pharmacy technician.
* In lieu of minimum education requirements, a high school diploma (or equivalent) and at least 6 years of relevant job experience may be considered. With additional consideration given if the candidate has at least 2 years of Medicare (Part B) and Medicaid billing.
*Physical Demands:*
* Maintains a neat, professional appearance while in the work environment.
Competencies:
* Computer skills (e.g., Microsoft Office, Windows)
* Copier and Fax machine efficiency
* Other office equipment as necessary
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$20.2-31.8 hourly 6d ago
Lockbox Remittance Specialist
Busey Bank 4.5
Specialist job in Glenview, IL
The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit.
Duties & Responsibilities
Payment Preparations and Processing
Sort incoming mail into correct customer bin.
Prepare batches of work by removing payments and forms from envelopes
Process all lockbox deposits from direct and indirect customers.
Quality Assurance Processing Measures
Follow standard operating procedures and customer specific instructions through data entry.
Verifying checks through customer specific instructions for processing
Balance/reconcile electronic and paper documentation.
Analyze information to determine accuracy and completeness of work.
Conduct non-routine research.
Operate high-speed imaging/ extraction Opex equipment.
Re-associate check images to corresponding material while validating quality of images.
Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
Team Support:
Lend help to immediate team/team members, as needed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Excellent organizational skills
Keen sense of quality control and practices
Attention to detail and focus on meeting deadlines.
Ability to:
Analyze and comprehend client's standard operating procedures and instructions
Complete multiple manual tasks per transaction and/or client with precision
Ability to sit, stand, and walk for long periods of time
Be a team player and maintain a positive attitude at all times
Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$20/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$18-20 hourly 2d ago
Insurance Operations Specialist
Lead Advisor
Specialist job in Skokie, IL
Our Client, a leading wealth management firm, is seeking an Insurance Operations Specialist to support our insurance operations. This role is essential for maintaining the operational backbone of our insurance processes, ensuring efficiency, accuracy, compliance, and exceptional customer service. The ideal candidate will have a strong understanding of insurance products.
This opportunity offers hands-on experience and growth within the company. Our Client is dedicated to adopting new technologies and processes to deliver an outstanding client experience with superior outcomes. We have offices in Skokie and McHenry, IL, and offer a flexible hybrid schedule.
Our Values
· Do the Right Thing… Always
· Innovative in Our Approach
· Exceptional Service
· Respectful to All
· Always be Growing
Primary Duties
· Insurance Operations
· Guide clients through the underwriting process for life, disability, long-term care, and annuities.
· Provide support for servicing insurance products.
· Manage policy changes and service requests, including premium payments, handling late payments, processing loans, and updating beneficiaries or titles.
· Prepare insurance illustrations for both new and existing policies.
· Assist in processing disability, long-term care, and death claims.
· Collaborate with the investment and planning teams on insurance services when needed.
· Requirements/Licensing
· Extremely detail-oriented and organized, with the ability to manage multiple tasks effectively.
· Team-oriented and collaborative.
· Growth-minded individual, with a proactive approach to learning and professional development.
· Strong oral and written communication skills for clear client and team interactions.
· Familiarity with Microsoft Office Suite (Outlook, Excel, OneNote, Word)
· Existing Life and Health insurance licenses preferred. If not licensed, expected to be licensed within the first 90 days of employment (company support provided for licensing preparation and exams).
$44k-71k yearly est. 3d ago
Industrial Print Technical Specialist
Konica Minolta Business Solutions 3.8
Specialist job in Chicago, IL
Konica Minolta currently has an exciting opportunity for an IP Technical Specialist!
Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals.
We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL.
Responsibilities
Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment
Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly
Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds
Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution
Provide operator training and ongoing support
High degree of self-motivation to succeed and dedicated to self- improvement
Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment
Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
Perform other projects and tasks assigned by Konica Minolta management
Qualifications
High school or equivalent
Extensive technical service support knowledge (3 year minimum)
Knowledge Skills and Abilities
Strong working knowledge of industry, Production Print hardware, services and solutions offerings
Proficiency in time management and organizational discipline
Networking and software knowledge is necessary
Ability to analyze, interpret and communicate technical data
Ability to prioritize and organize work independently, without direct supervision
Multi-tasking ability is a must
Willingness to travel up to 50%
Ability to work different shifts if necessary
Strong responsibility, self-motivated, able to work under high pressure
Excellent interpersonal, communication, presentation and listening skills
Industry certifications in color, project and/or networking
Prior offset press experience is a plus
About Us
About Konica Minolta
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
$68k-105k yearly est. 3d ago
Desktop Support Specialist
Spectraforce 4.5
Specialist job in Chicago, IL
Job Title: Desktop Support Specialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 15h ago
Product Management Specialist
Judge Direct Placement
Specialist job in Pleasant Prairie, WI
The Judge Group is currently seeking an experienced Product Manager - Retail delivery for a Food & Beverage manufacturer in the Bristol, WI area. The right candidate will have 3+ years of Customer Service / Logistics Coordinator / SME experience in a manufacturing / distribution company.
COMPENSATION: 65k to 75k plus full paid benefits
MUST HAVE: 3+ years of Customer Service / Logistics Coordinator / SME experience
LIKE TO HAVE: Experience in Private Label retail business is desired
WORKSITE: This is an onsite position
Responsibilities:
- Support the sales team to ensure order fulfillment runs smoothly according to agreements and SOP's
- Work with clients, brokers, consumers, suppliers and operations to manage client manufacturing and delivery according to agreements
- Manage multiple projects and meet defined deadlines
- Oversee order entry, customer service, production, QA, R&D, on new customer / item setup, Label specs, packaging projects, maintain customer documentation
Requirements:
- Exceptional Communication Skills
- Must be able to manage multiple projects and deadlines.
- Must be a self starter
- Strong basic math skills
- Strong Microsoft Office (especially Excel, Outlook, PowerPoint)
- Experience in Private Label, Contract Pack, Retail, CPG, Food Service
$43k-79k yearly est. 1d ago
Claims Specialist - Public Entity
Munich Re 4.9
Specialist job in Chicago, IL
All locations Chicago, United States; Atlanta, United States; Philadelphia, United States; Princeton, United States;
We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.
The Company
Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America.
The Opportunity
Future focused and always one step ahead!
The Claims Specialist is a critical role in our growing Public Entity team and will be responsible to direct all aspects of file handling on internal and third-party administered claims in the Public Entity line of business. The Claims Specialist will manage the claim investigation, analyze and determine coverage, evaluate the overall claim, and pursue risk transfer as warranted in a variety of public entity claims. The Claims Specialist will also direct the litigation process, strategically partner with counsel and vendors, and participate in mediations to drive optimal claim outcomes.
Responsibilities
Thorough investigation in claims for coverage, trigger (liability, wrongful act, breach), damages, and subrogation/contribution opportunities.
In-depth understanding of coverage issues, policy forms, reinsurance contracts, regulatory requirements, and changing legal landscape for casualty claims.
Proactive management of claims, considering all aspects with a strategic vision for optimal claim outcome.
Continual evaluation claim to set appropriate, timely reserves over the life of the claim to reflect changes in exposure.
Strong technical claims proficiency through consistent execution of best claim practices.
Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome.
Present high exposure claims to Claims Leadership and Key Stakeholders.
Collaboration with internal and external business partners for client meetings, product development and improvement, and account audits.
Innovative mindset - looks for ways to improve claim efficiencies and outcomes.
Proactive management of claims with a strategic, total cost of claim mindset.
Highly technical, analytical and critical thinking ability to properly determine coverage and liability.
Qualifications
Successful candidates will possess the following experience/skills/qualifications:
8+ years' experience of handling claims
Experience in Public Entity or relevant lines of business.
In-depth understanding of coverage issues, policy forms, reinsurance contracts, regulatory requirements, and changing legal landscape for casualty claims.
Strong technical claims proficiency through consistent execution of best claim practices.
Highly collaborative and proactive with strong interpersonal skills
Innovative mindset - looks for ways to improve property claim efficiencies and outcomes.
Excellent verbal and writing skills for internal and external communication, presentations and reporting.
Superior analytical thinking and negotiation skills.
Ability to travel for mediations, settlement conferences, and client or account meetings. (25%)
The Company is open to considering candidates in numerous locations, including Philadelphia (PA), Princeton (NJ), Chicago (IL), Atlanta (GA), and Hartford (CT). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography.
The base salary range anticipated for this position is $99,700-$152,800, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).
The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the Princeton, NJ job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.
We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:
Two options for your health insurance plan (PPO or High Deductible).
Prescription drug coverage (included in your health insurance plan).
Vision and dental insurance plans.
Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
Short and Long Term Disability coverage.
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).
In addition to the above insurance offerings, our employees also enjoy:
A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded.
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
Eligibility to receive a yearly bonus as a Munich Re employee.
A variety of health and wellness programs provided at no cost.
Paid time off for eligible family care needs.
Tuition assistance and educational achievement bonuses.
A corporate matching gifts program that further enhances your charitable donation.
Paid time off to volunteer in your community.
At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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$49k-73k yearly est. 4d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Specialist job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 4d ago
Consumer Loan Specialist
Teksystems 4.4
Specialist job in Vernon Hills, IL
The Consumer Loan Servicing role is all back-end processing. We primarily focus on providing the frontline departments with processing subsequent changes to loans and provide full support on product claims, purchases and cancellations. Bellow are some role details and responsibilities:
1. Support Consumer Loan Servicing and/or Bankruptcy Team in reaching department goals.
2. Responsible for processing filing notifications, proof of claims, reaffirmations, and other account
maintenance requests related to bankruptcies.
3. Prepare documents and update existing loan records when subsequent changes have been approved
related to modifications, balloons, extension agreements.
4. Assist with communication between BCU and 3rd party partners for assistance on Bankruptcy or Product
Claims, Purchases and Cancellations.
5. Support and guide frontline departments with problem solving in a timely manner through emails and
TEAMs.
6. Review, sort and file all on-site mail related to Imaging.
7. Answer questions regarding products, policies, and procedures.
8. Engage and assist team with best member experience.
9. Meet and exceed service level standards.
*Skills*
data entry, administrative support, consumer loan
*Top Skills Details*
data entry,administrative support
*Additional Skills & Qualifications*
Soft Skills:
- Quick Learner
- Works well in fast pace environments
- Demonstrates initiative
- Self-Sufficient
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Vernon Hills, IL.
*Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Vernon Hills,IL.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$23-23 hourly 6d ago
Specialist, Workplace Operations and Corporate Services
Relativity 4.7
Specialist job in Chicago, IL
Posting Type
Onsite
The Workplace Operations Specialist supports onsite workplace operations for our Chicago HQ office, delivering a welcoming front-of-house experience while maintaining operational readiness and physical security. This role is the onsite physical security system (Genetec) subject matter expert, owns reception and visitor/employee intake, and serves as the backup owner for compliance ticketing. The position is full time and requires on site attendance five days per week. This role reports to the Workplace Operations Manager.
Job Description and Requirements
Responsibilities
*Maintain physical security and related processes:Manage Genetec (badge creation, access levels, camera monitoring, reporting), performfirst linetroubleshooting, review reports, investigate discrepancies, and escalate security or compliance concerns.
*Reception and visitor management:Staff front desk; verify IDs; issue badges; enforce entry protocols (no tailgating, no unattended visitors); notify hosts;maintain Mail Room, Coat Closet, and onsite storage; answer phones and handle general inquiries.
*Ticketing and compliance backup:Monitor Facilities Service Desk (Jira) during CST business hours; triage, assign, document, and communicate ticket status; act as backup owner for compliance tickets-follow remediation playbooks, coordinatecross-functionalfollow up(Security, Legal, HR, Facilities, IT), escalatehigh-riskitems to Senior Specialist/Compliance, and provide documented handoffs.
*Partner with IT and internal teams:Coordinate new hire, visitor, and contractor requirements with IT to ensure SOP and security compliance; partner with teams tomaintainequipment, digital signage, and onsite storage.
*Facilitiescoordination and vendors:Coordinate and supervise maintenance contractors and vendors for building systems, appliances, electrical systems, and repairs; build and manage vendor relationships.
*Admin,inventoryandlogistics:Scan mail/packages; coordinate pickups and deliveries; perform recurring inventory checks; reorder consumables;maintainrecords and flag shortages.
*Peopledevelopment and coverage:Act as a coach and mentor for junior team members; train facilities staff in remote locations; serve as backup supervisor for CWSP interns and as backup for select administrative positions.
*Emergency response and space planning:Respond to emergencies or urgent issues and report appropriately;assistin planningoptimalutilizationof office space and resources.
*Continuous improvement and operations:Research and implement systems for office management and organization; help manage inhouse signage and digital displays; suggest workflow and checklist improvements;demonstrateconsistent commitment to core company values.
Preferred Qualifications
*3-5 years in workplace operations, facilities, reception, or related roles.
*Experience with Genetec or similar access control systems, visitor management platforms, and Jira or equivalent ticketing systems.
*Proficiencywith Microsoft Office Suite and basic office technology troubleshooting.
* Strong vendor management, coaching, andcross-functionalcollaboration skills.
* Ability to manage multiple tasks, adapt to shifting priorities, and work efficiently under pressure.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$60,000 and $90,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Blueprints, Budgeting, Facility Management, HVAC Systems, Inventory Management, Plumbing, Project Management, Space Planning, Troubleshooting, Vendor Management
$50k-64k yearly est. 5d ago
Sales Support Specialist
Corporate Resources of Illinois
Specialist job in Buffalo Grove, IL
Sales Support Specialist - Buffalo Grove, IL
$62,000 - $72,000/Year
Plus Medical/Dental/Vision Benefits, 401K with Employer Match, PTO, and Life Insurance
Our company is a U.S.-based manufacturer specializing in high-performance water bottles and hydration gear built for life on the move. More than 50 years ago, we were founded with the aim of designing durable, sustainable drinkware that keeps up with demanding lifestyles. We combine precision manufacturing with thoughtful product design, producing insulated water bottles, travel tumblers, and outdoor hydration solutions trusted by athletes, outdoor enthusiasts, and corporate partners nationwide.
We are seeking a detail-driven Sales Support Specialist to serve as the operational engine behind our growing organization. In this role, you will partner closely with many internal departments like Sales, Production, and Operations to ensure every customer order moves seamlessly from quote through delivery.
Responsibilities:
Serve as the operational center of the sales team by managing quotes, order entry, and documentation from initial request through fulfillment.
Partner directly with sales, operations, and production teams to coordinate lead times, confirm pricing, and ensure smooth order execution for customers.
Act as the primary point of contact for customers regarding order status, production schedules, shipping updates, and delivery timelines.
Prepare and maintain accurate sales documentation, customer records, pricing files, and compliance requirements within ERP system.
Proactively identify and resolve order issues including backorders, production delays, and shipment discrepancies to ensure customer satisfaction.
Qualifications:
3-4 years of experience in a similar sales support, order management, or customer service role within a manufacturing environment.
Strong written and verbal communication skills, both for internal teams and external customers.
Excellent attention to detail and a keen eye for accuracy and correctness.
Proficiency with ERP systems or ability to learn new technologies quickly.
Corporate Resources, on behalf of our client in Buffalo Grove, IL, is hiring a full-time, permanent Sales Support Specialist.
$62k-72k yearly 1d ago
AI Product Specialist
Onestream Software 4.3
Specialist job in Chicago, IL
Employment Type: Full-Time
Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities.
The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities.
Primary Duties and Responsibilities
Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found.
Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants.
Participate in daily standups to cover the status of a product release cycle.
Participate in on call rotation.
Suggest product enhancements that can improve the overall user experience of our AI solutions.
Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies.
Contribute to existing solution guides, how-to guides, and other customer-facing documentation.
Contribute to the refinement of existing documentation management procedures
Contribute to the creation of test plans for new solutions.
Train new team members in how to fulfill the role of a product specialist.
Required Education and Experience
Bachelors Degree or similar work experience.
Experience with AI tools and frameworks.
Knowledge of machine learning algorithms, data analysis and programming.
Experience working in a cross-functional team.
Preferred Education and Experience
Experience with coding.
Experience working with a development team.
Knowledge, Skills, and Abilities
Must be a self-starter, continuously learning how our AI solutions work.
Excellent written and verbal interpersonal skills.
Interest in continuous learning opportunities as the AI space continues to evolve.
Comfortable with minimal direction.
Comfortable working in evolving processes.
Constantly seeks ways to improve existing processes with technology.
Interest in growing into other roles and opportunities in our team AI consulting, AI development.
Excellent organization, scheduling, project management, and multi-tasking skills.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits.
Core value of customer success.
Variety of project work (not industry-specific).
Strong culture andcamaraderie.
Multiple training opportunities.
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan.
Dental & Vision Insurance.
Life Insurance.
Short & Long Term Disability.
Vacation Time.
Paid Holidays.
Professional Development.
Retirement Plan.
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-REMOTE #LI-TO1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$68k-85k yearly 2d ago
Certified Peer Support Specialist
Professional Services Group & Community Impact Programs 3.7
Specialist job in Kenosha, WI
Professional Services Group is now hiring a part-time Peer Support Specialist!
Are you passionate about helping others achieve their greatest potential? Are you looking for a meaningful part-time position to make a real difference in your community? Join our team with Professional Services Group! We are a community-based social services organization dedicated to helping individuals and families through dynamic and innovative programming.
JOB SUMMARY:
The Adult CCS Service Facilitation program provides intensive case management services to adult clients who have significant mental health and/or substance use needs and diagnoses. The Certified Peer Support Specialist works within a multi-disciplinary team to help consumers in their recovery journey. Clients are supported through the success of their goals by a flexible array of community-based services. These services incorporate a wraparound model of service delivery to assist the person in living their best possible life, reducing the impact of their mental health and/or substance abuse disorder, and assisting the person in their journey to recovery.
As the Peer Support Specialist, you will serve as a role model, mentor, advocate, and motivator to individuals with a history of substance abuse to help promote long-term recovery and prevent relapse. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and develop authentic peer-to-peer relationships.
KEY RESPONSIBILITIES OF THE CERTIFIED PEER SUPPORT SPECIALIST:
Participate as an integral part of the person's identified recovery team.
Communicate, collaborate, and support providers of family teams.
Provide information as to the purpose of peer support and recovery models.
Provide recipients with information and insight about recovery.
Exercise judgment to intervene as an advocate in school, work, the community, and during emergency and crisis situations as appropriate.
Provide support in connecting service recipients with community organizations and support groups.
Attend team meetings as needed.
Safely transport clients as needed.
SALARY: $18.00-20.00 per hour
LOCATION: Kenosha Job Center, with some flexibility for hybrid work hours when on-site meetings are not scheduled. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement.
SCHEDULE: Part-time 12-20 hours per week. Hours of the position will vary but are typically Monday-Friday between 9:00am and 6:00pm. Some evening hours may be required depending on consumer availability.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Flexible hours and great work-life balance.
Work culture that values not only the well-being of the clients we serve but also our staff
Benefits offered to part-time employees include: 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our health insurance plans is now offered with no monthly premium!
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
Must be certified or in the process of being certified through the State of Wisconsin as a Peer Support Specialist
At minimum, must have a high school diploma / GED / equivalent.
Equal Employment Opportunity/M/F/disability/protected veteran status
We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table.
Our Waukegan branch is looking for a full-time Branch Specialist! This member-facing position provides strong opportunities for growth and hands-on experience in branch operations!
As a Branch Specialist, you'll enjoy a varied, hands-on role that combines being a Concierge, Teller, and Personal Banker. You'll greet members with a smile, handle financial transactions, open accounts, and help members discover the products and services that best fit their needs. This is a fantastic early-career opportunity for anyone interested in banking or financial services, enjoys working with people, wants hands-on exposure to branch operations, and is eager to build a long-term career.
Day-to-day responsibilities:
Greeting members as they enter the branch or use the drive up lanes
Educating and assisting members with self-service transactions through the use of Interactive Teller Machines (ITMs) and related functionality.
Performing teller transactions and resolving member service needs, including account maintenance and other operational duties as assigned by the Branch Manager and/or Assistant Branch Manager
Opening new consumer accounts efficiently and accurately
Identifying opportunities to refer members to additional products and services including consumer loan and mortgage products, as well as wealth advisors
Recommending process improvements to enhance member service delivery and overall branch efficiency
Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards
Qualifications:
High School diploma or equivalent
1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
Bilingual in Spanish required
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, thrive in a fast-paced environment, and maintain strong organizational skills
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40 hours/week and be scheduled between the following hours:
Monday - Thursday: 8:30AM - 5:30PM, Friday: 8:30AM - 6:30PM, Regular Saturdays: 8:30AM - 1:30PM
Compensation & Benefits:
The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$16.7-25 hourly 3d ago
Revenue Cycle Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Specialist job in Racine, WI
Revenue Cycle Specialist - Cash Application (Hybrid)
Location: Racine, WI (Hybrid - in‑office as needed) Schedule: Full-time Travel: Occasional day trips; limited overnight travel
About the Role
We are seeking a detail‑oriented Revenue Cycle Specialist (Cash Application) to support the accuracy and integrity of our revenue cycle operations. In this role, you will be responsible for posting and reconciling payments, researching discrepancies, managing unapplied cash, and ensuring timely and accurate financial reporting. This position plays a key part in maintaining smooth billing operations and supporting organizational financial health.
This is a hybrid position with remote flexibility and on‑site attendance at management discretion.
Key ResponsibilitiesPayment Processing & Cash Application
Accurately post payments, adjustments, and denials from government payers, commercial insurance, grants, and clients.
Match remittances (EOBs, ERAs, invoices) to the correct accounts and resolve posting discrepancies.
Monitor and manage unapplied cash and credit balances.
Apply contractual adjustments and write‑offs according to payer contracts and fee schedules.
Banking & Reconciliation
Prepare daily bank downloads and create deposit batches in Evolv.
Run daily banking reports and enter deposits into Acumatica GL.
Reconcile posted payments with remittances and documentation to ensure accuracy.
Issue Resolution & Account Management
Research unidentified or missing payments and resolve discrepancies.
Communicate with payers, internal departments, and clients as needed.
Waterfall balances to the next responsible party.
Collaboration & Communication
Work closely with internal teams to resolve issues impacting payment posting.
Respond to inquiries regarding payment status and account activity.
Use routing tools within Evolv to prioritize tasks and maintain workflow.
Reporting, Documentation & Compliance
Maintain accurate documentation of posting activities, adjustments, and resolutions.
Run billing reports as requested.
Ensure compliance with HIPAA and all relevant regulations.
Assist with month‑end close and financial audits.
Process Improvement & Training
Identify opportunities to improve payment posting workflows.
Participate in training and cross‑training within the revenue cycle team.
Track and manage renewals of licenses, certifications, and benefits.
QualificationsEducation & Experience
High school diploma required; associate degree in accounting preferred.
Minimum 1+ year of healthcare or behavioral health billing experience (nonprofit or social services preferred).
Experience with EOBs, ICD coding, modifiers, and Medicare/Medicaid/commercial billing.
Familiarity with EHR systems (Evolv experience a plus).
Skills & Competencies
Strong attention to detail and accuracy.
Excellent problem‑solving and analytical skills.
Effective written and verbal communication.
Ability to manage multiple tasks and meet deadlines.
Proficiency in Microsoft Excel, Word, Outlook, and billing software.
Ability to work independently and collaboratively.
Commitment to trauma‑informed and culturally competent practices.
Ability to maintain confidentiality and comply with HIPAA.
Physical Requirements
Regularly required to sit, use hands, talk, and hear.
Occasionally required to stand, walk, stoop, kneel, or crouch.
Must be able to lift/move up to 25 lbs occasionally.
Lutheran Social Services is an Equal Opportunity Employer (EOE).
How much does a specialist earn in Buffalo Grove, IL?
The average specialist in Buffalo Grove, IL earns between $32,000 and $110,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Buffalo Grove, IL
$59,000
What are the biggest employers of Specialists in Buffalo Grove, IL?
The biggest employers of Specialists in Buffalo Grove, IL are: