Specialist jobs in Loveland, OH - 957 jobs

With more than 100 rides, an award-winning kids area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. Some of our amazing perks and benefits: FREE Admission to Kings Island and other Six Flags Parks and Waterparks! FREE tickets for friends and family! Exclusive employee RIDE nights, GAME nights, and FREE FOOD events! Training and development programs with opportunities for advancement! Programs in Food Certification, Diversity & Inclusion, and more! Discounts on park food and merchandise! Discounted on-site dormitory housing for associates living 30+ miles away (18+ only). Responsibilities: We are currently hiring for: Food & Beverage (15+) Games (14+) Admissions (14+) Park Services (15+) Merchandise (14+) ACT FAST - spost for this age group are filling quickly! Qualifications: Must be able to work weekends A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The PC Technical Support Technician provides handson, onsite technical support within a fastpaced manufacturing environment. This role supports productionline computer systems, office hardware, network-connected devices, and industrial printers, ensuring stable operation and uptime for all plant technology. *Key Responsibilities* * Provide on-site desktop and hardware support across production and office areas. * Install, configure, and maintain desktops, laptops, mobile RF devices, and peripherals. * Support computers, phones, printers, and industrial printing equipment. * Perform break/fix troubleshooting for end-user devices, servers, and network-connected systems. * Assist with implementing and maintaining network servers and Active Directory accounts. * Re-image and deploy computers as required. * Troubleshoot basic network issues involving routers, switches, and wireless access points. * Track and manage hardware inventory and ewaste. * Maintain reliable Windows 11 system performance. * Reset wireless access points, including ladder-based work in elevated areas. * Perform additional duties as assigned to maintain production uptime. *Essential Skills & Qualifications* * Strong problem-solving and analytical abilities. * Ability to remain effective under pressure. * Capable of making timely, informed decisions. * Solid written and verbal communication skills. * Able to multitask and prioritize in a fast-paced environment. * Experience with desktop support, break/fix troubleshooting, printer support, and Windows 10. *Additional Desired Experience* * Basic network troubleshooting (routers, switches, WAPs). * Experience re-imaging and deploying computers. * Willingness to complete ladder safety training for elevated work. *Physical Requirements* * Regular use of PC equipment. * Occasional bending, crawling, and lifting up to 50 lbs. for hardware installation. * Ability to climb ladders to access and reset wireless access points. * Ability to climb 20-25 ft. industrial man-ladders (some without cages) to reach catwalks/mezzanines while carrying hardware. * Ability to navigate tight spaces with overhead cabling and HVAC equipment. *Job Type & Location*This is a Contract position based out of Tipp City, OH. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Tipp City,OH. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Media Relations Specialist III is responsible for maximizing earned media opportunities in both traditional news and across a variety of platforms, tracking the benefits of these efforts to drive awareness and business goals. Essential Functions: Responsible for identifying new story opportunities to position CareSource with media outlets and build brand awareness with target audiences Develop and manage content for media and external audiences, including news stories, news releases and other communications Manage agencies in markets to support company initiatives Respond to media inquiries in a timely and appropriate manner Provide support during crisis situations with strategic communications Monitor daily local, regional and national news coverage about CareSource, health care and related issues Manage ongoing earned media intelligence platforms and develops quarterly reports Support social media strategy Responsible for promoting CareSource locally in all markets and nationally including developing award entries, coordinating media events and providing support to company spokespeople/ presenters Develop and maintain relationships with key internal stakeholders, including executives, to ensure successful collaboration Responsible for ensuring all external materials are consistent with brand positioning, established guidelines Serve as a liaison with key departments to provide effective communication strategy Maintain a leadership role on project teams Perform any other job duties as requested Education and Experience: Bachelor's degree or equivalent in Communications, Public Relations, Journalism, or related field or equivalent work experience is required Minimum of five (5) years of experience in media relations is required; healthcare communications experience is preferred Previous professional writing experience is preferred as demonstrated by portfolio Competencies, Knowledge and Skills: Intermediate proficiency level with Microsoft Office Intermediate proficiency level with visual software programs, such as PowerPoint or other related software program is required Ability to communicate effectively through oral and written communications Ability to articulate thoughts with all levels of management and in pressure intense situations Ability to handle sensitive and confidential matters with discretion. Effective decision making and problem resolution skills Strong critical listening and thinking skills Advanced writing and editing skills Experienced technical writing skills preferred Ability to work on and meet tight deadlines Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time May require minimal travel Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-RW1

Schedule: M-F 8am-4:30 EST Contract: 3-4-month contract (potential to extend or convert) Pay rate: $18/hr The Lockbox Processor is responsible for accurately processing payments and related documents received through the bank's lockbox system. This role requires exceptional attention to detail to ensure proper categorization, logging, and timely posting of transactions while maintaining compliance and accuracy standards. Key Responsibilities: Process payments from scratch, ensuring all steps are completed accurately and efficiently. Handle overnight pay envelopes, verifying contents and processing payments into the correct categories. Batch orders and maintain proper documentation for each transaction. Log transactions into the PS system by ticket numbers, ensuring accurate tracking and reporting. Perform keying-in tasks for payment details (not heavy data entry), maintaining precision and speed. Review and validate payment information to prevent errors and discrepancies. Balance daily transactions and reconcile any exceptions promptly. Adhere to bank policies, security protocols, and compliance requirements. Maintain confidentiality of sensitive customer and financial information. Qualifications: Education: High school diploma or equivalent required; associate degree preferred. Experience: 1-2 years in banking operations, lockbox processing, or similar roles preferred. Skills: Exceptional attention to detail and accuracy in handling financial data. Ability to work in a fast-paced, deadline-driven environment. Strong organizational and problem-solving skills. Basic computer proficiency and familiarity with payment processing systems. Working Conditions: Office-based role with extended periods of sitting and data entry. May require early morning, evening, or weekend shifts to meet processing deadlines.

Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. DUTIES AND ACCOUNTABILITIES Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.

Now Hiring: Technical Writer II YOU DO NOT NEED WRITING EXPERIENCE - We are looking for mechanics that don't want a hands on wrenching job, we are looking for someone who wants to use that knowledge in an AC/Heated environment using the skills to work with the DoD! Ever been the person everyone goes to when something breaks because you just get how machines work? Great news - you don't need a fancy writing degree or years of experience. If you know your way around engines, gear, or diagnostics, we'll teach you how to write the manuals. We're looking for someone with solid mechanical or automotive know-how who's ready to trade the wrench (part-time) for the keyboard. You'll help us create clear, accurate manuals that don't require a PhD to understand. What you'll actually do (besides looking smart): Learn how to turn complex equipment knowledge into technical manuals people can actually use. Work with engineers, techs, and fellow writers to get the info straight from the source. Use diagnostic tools, schematics, and your brain to figure things out (then write it down clearly). Work with tools like Microsoft Word, XML editors, and other fun software (we'll train you - no stress). Sometimes travel to see the equipment in action (aka field trips for grown-ups). What we're looking for: Experience working on cars, heavy equipment, aircraft, tanks, forklifts - anything that moves or makes noise. Ability to explain how and why something works (bonus if you've done this while covered in grease). Curiosity, attention to detail, and the willingness to learn how to write professionally. No writing experience needed - just solid tech knowledge and the ability to think logically. Bonus points if you've worked with military tech or diagnostic software. What to expect: Some hands-on time with equipment. A mix of desk work and real-world troubleshooting. Occasional travel (no, not glamorous, but still kinda cool). Need to lift up to 50 lbs once in a while - manuals don't write themselves, and neither do tools. At O'Neil & Associates, we're not just looking for writers - we're looking for problem-solvers. People who know their stuff, ask good questions, and want to build something useful. We'll help you level up your skills - all you need to do is bring the experience and a good attitude. Sound like your kind of gig? Apply now - and yes, we'll actually read your resume. Equal Opportunity Employer: O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. Answering phone calls/email inquiries related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential Education: High School diploma, GED certification. Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $39,100 - $45,900 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

**Location: Ohio.** This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs._ The **Process Expert II** supports the claims issue research and resolution for Home & Community Based Services (HCBS) by participating in project and process work. **How you will make an impact** Primary duties may include, but are not limited to: + Researches operations workflow problems and system irregularities. + Develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements. + Develops and leads project plans and communicates project status. **Minimum Qualifications:** + Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred. + Claims issue research and resolution for Home & Community Based Services (HCBS) highly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $66,880.00 to $100,320.00. Location(s): Columbus, OH. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Introduction From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities * Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. * Builds and maintains strong client engagement through: * Frequent interactions with sales and services verticals. * Acting as the voice of the client or customer. * Monitoring key account health metrics and internal SOP compliance. * Answering all sales inquiries within established SLAs. * Handling account administration and overseeing operational activities within the facility. * Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non-performance. * Developing program strategies that support customer or client satisfaction and loyalty. * Providing proactive recommendations for continuous improvement. * Advising on infrastructure requirements and improvements needed to meet evolving client needs. * Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value. * Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Requirements * Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience. * 100% ONSITE position in our beautiful Wilmington, Ohio facility. * Strong relationship building skills; excellent communication and follow-through. * Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. * Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback * Ability to listen to client needs and identify solutions. * Proven experience managing projects and delivering expectations, both internally and directly with clients. * Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. * Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and PowerPoint skills. * Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. * Working knowledge of JDA ERP and OMS to understand lifecycle of an order. * Working knowledge of typical client asset management systems, such as Asana and Service Now. * Excellent time management skills. * Learning agility to increase knowledge in all areas of the internal organization and broad client base.

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.

Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2,000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally. At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future. The Commercialization Specialist II is a position in the R&D Dept. for Lyons Magnus, an international food and beverage manufacturer headquartered in Fresno, California. The position supports new product development and scale-up by designing, testing, and refining food processing methods. This role bridges R&D and manufacturing, ensuring that new products transition smoothly from pilot scale to full-scale production. The specialist works closely with product developers, engineers, project managers and operations/plant teams to validate processes, optimize formulations, and introduce innovative technologies to meet business and consumer needs. Hours: Schedule may vary; hours depend on production needs Location: Walton, KY Travel Requirements: Up to 40% - 50% Work Environment: Laboratory and production settings Requirements Essential Duties and Responsibilities Support scale-up of new food products from laboratory/pilot trials to commercial production. Partner with R&D and product developers to evaluate ingredient functionality and processing requirements. Design and execute plant trials to validate new processes and formulations. Document and refine processing parameters to ensure consistent quality and manufacturability. Collaborate with cross-functional teams to integrate new equipment or technologies. This role will work closely with Engineering and Operations to finalize process conditions and specific equipment requirements. Apply strong problem-solving skills and attention to detail to identify root causes, provide recommendations, and implement solutions. Provide technical expertise on processing feasibility during early product design stages. Prepare and maintain process documentation and technical reports. Analyze trial and production data to recommend process improvements and adjustments. Support R&D team during formulation development and scale-up with raw material needs, shelf-life study preparation/execution, and day after analysis.e Participate in continuous improvement projects focused on waste reduction, throughput enhancement, and cost savings. Lead and coordinate large pilot plant production runs for CLT's, market tests and saleable inventory. Knowledge, Skills and Abilities Experience running plant trials and pilot-scale experiments. Strong communication and teamwork abilities. Troubleshooting and problem solving. Strong analytical and problem-solving skills for experimental design and data analysis. Proficiency in data collection and process reporting. Ability to communicate technical information effectively across R&D and manufacturing teams. Knowledge of food safety regulations (GMP, HACCP, FSMA, SQF). Demonstrated project management skills. Required Qualifications Bachelor's degree in food science, Food Engineering, Chemical Engineering, or related field. Minimum 5-10 years of experience in food product development, process development, plant operations or manufacturing support. Must have strong product development skills in ingredient functionality, material selection, and formulation. Preferred Qualifications Experience with processing equipment such as mixers, homogenizers, evaporators, fillers, or packaging machinery. Hands-on troubleshooting skills for process and equipment Additional Information Our compensation program is designed to attract, motivate, and retain the very best people. Lyons Magnus offers a comprehensive benefits plan that include: Health, Dental Insurance, Life Insurance, Long Term Disability, Sec. 125, 401(k) plan, and more. If you meet these requirements and are eager to join a dynamic company poised for further growth, please respond with your cover letter, and salary requirements. To learn more about Lyons Magnus, LLC its products and core values, visit ******************* or follow us on Instagram or LinkedIn Lyons Magnus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. *This organization participates in E-Verify.

A retail employer in the Cincinnati area is seeking a Communications Business Specialist to support the Facilities Maintenance & Engineering organization. This role serves as the central liaison connecting Energy, Capital, Maintenance, and Refrigeration teams with division and store stakeholders. Acting as an extension of the Facilities Engineering leadership team, you will drive clear, timely communication and change management for operational initiatives-simplifying technical updates, creating compelling content, centralizing communication workflows, coordinating governance cadences, and measuring adoption to ensure consistent messaging and smooth execution across divisions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree in Communications, Journalism, Public Relations, or related field. - Hands‑on change management experience (plans, stakeholder analysis, adoption measurement). - Exceptional writing, editing, and synthesis skills; able to simplify complex operational topics. - Meticulous organization and attention to detail; comfortable interfacing with senior leaders. - Proficiency with Microsoft 365 and collaboration/knowledge‑management platforms. - Retail operations experience-understands how updates land in divisions and stores.

NorthKey Community Care is seeking a full-time Client Engagement Specialist to conduct outreach to clients to enhance and encourage engagement in mental health and substance use services, identify barriers to participation in services, and assist with resources. The position will be based at NorthKey's outpatient office in Williamstown, KY. This position will require travel to our rural counties. You MUST have reliable transportation. Hours are generally Monday-Friday, 8:30 am-5:00 pm. Perks & Pay Salary: $14.00 an hour Up to 12% annual bonus Strong team and family-oriented work environment Generous plan for paid time off (PTO) (16 days your first year, including your Birthday) 10 Paid Holidays Individual and family health insurance and other insurance plans offered 401(k) with employer match Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program. In-service training Qualifications High school diploma or GED required. Relevant education, training, experience, knowledge, and expertise to meet the needs of the client. Job Duties Assist clients in a professional manner to achieve identified goals. Track client engagement in services for assigned staff members. Conduct written and oral outreach to clients to enhance and encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance. Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities to ensure timely completion of all required elements. Conduct client interviews as required for grant compliance. Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment. Complete timely and accurate documentation. Meet all documentation requirements as defined by NorthKey policies. Participate in planned supervision and case consultation conferences as necessary. Come prepared to meetings and keep administrator informed. Adhere to confidentiality in all matters pertaining to client information. NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services! Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Enterprise Accreditation Specialist III is responsible for supporting the organization to obtain and maintain appropriate accreditations, distinctions and recognitions through NCQA, URAC or other accrediting bodies. This person will serve as the subject matter expert for various accreditations, including but not limited to NCQA Health Plan Accreditation, LTSS Distinction, Health Equity, UM, and Population Health. This person will work cross-functionally with business owners to identify gaps and deficiencies between current processes and the accreditation requirements and assist in implementing any necessary mitigation activities as needed. They will also ensure all changes made by accrediting bodies are communicated and incorporated into business processes. Essential Functions: Serve as subject matter expert in accreditation standards, including NCQA Health Plan, LTSS Distinction, Health Equity, UM and Population Health. Clearly define deliverables associated with delegation agreements including appropriate responsible parties Maintain a strong understanding of the business processes within the assigned Market Collaborate with the business owners to obtain documents, reports, and materials for accreditation submission Provide oversight and monitoring of all surveys and deliverables within assigned Market Monitor, track, and document deliverables related to accreditation process by applying accreditation standards to CareSource processes and documents in conjunction with the business owners Act as advisor to business areas on appropriate documentation and data analysis needs for required improvement opportunities to meet the intent of the NCQA standards Maintain an in-depth knowledge of the standards within the scope of work and ensure that changes made by NCQA are communicated and incorporated into business processes Review and analyze documents, reports, and materials for submission. Ensures accuracy prior to submission Facilitate ongoing annual qualitative and quantitative analyses, assuring business owners are acting on their opportunities for improvement Responsible for preparing materials including but not limited to updating and reformatting for submission to accrediting entities in accordance with standards, coordinating efforts with internal business owners, and tracking readiness against work plans and timelines Manage survey submission process for assigned Market Maintain accreditation roadmaps/workplans Identify and communicate survey status, gaps, and escalations and ensure mitigation plans are implemented, gaps are closed and escalations are resolved Provide management recommendations for improvement related to accreditation processes and document processes Ensure all workplans and dashboards are updated for reporting Manage and execute on multiple module activities consistency Perform a variety of complex work in planning, coordinating, and managing accreditation activities Provide education to staff and business owners on accreditation standards and provide timely updates to affected departments including accreditation activities, survey dates and timelines for deliverables Act as a mentor to the Accreditation Specialist II Assist with the onboarding of new team members on module and Market specific requirements Participate in Market Quality Committees and other applicable committees as required Perform any other job duties as assigned Education and Experience: Bachelor's degree in science, arts, healthcare or other related field or equivalent years of relevant work experience is required. Minimum of three (3) years of experience in a Managed Care Organization or other healthcare related field is required Project Management Experience is preferred Accreditation experience is required Knowledge of IHI, DMAIC, or other process improvement methodologies preferred Competencies, Knowledge and Skills: Knowledge of accreditation bodies and various forms of accreditations, distinctions and recognitions. Expert knowledge of the NCQA Submission process Strong interpersonal skills and high level of professionalism Strong critical thinking/listening skills Excellent problem-solving skills with strong attention to detail Excellent written and verbal communication skills Ability to work independently and within a team environment Ability to develop, prioritize and accomplish goals Analytical and organizational skills Ability to coordinate complex projects and multiple meetings Proficient in Microsoft Office Suite to include Word, Excel, Adobe Pro and SharePoint Excellent written and verbal communication skills Proficient knowledge of the healthcare field and with Medicaid, Medicare, and Marketplace Training/teaching and technical writing skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-JM1

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $40,000 - $46,700 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience 100% ONSITE position in our beautiful Wilmington, Ohio facility. · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.

**Location: Ohio.** This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs._ The **Process Expert II** supports the claims issue research and resolution for Home & Community Based Services (HCBS) by participating in project and process work. **How you will make an impact** Primary duties may include, but are not limited to: + Researches operations workflow problems and system irregularities. + Develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements. + Develops and leads project plans and communicates project status. **Minimum Qualifications:** + Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred. + Claims issue research and resolution for Home & Community Based Services (HCBS) highly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $66,880.00 to $100,320.00. Location(s): Columbus, OH. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.