Specialist jobs in Tonawanda, NY

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities 1. Acts as the point person and lead for all matters related to scheduling staff. 2. Thoroughly understands and uses the master staffing schedule extensively. 3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations. 4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision. 5. Displays understanding of PPD metric and how to staff accordingly. 6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. 7. Maintains accuracy of nursing schedule in Kronos and all required tracking. 8. Prepares daily staffing sheets with continual revisions as necessary. 9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. 10. Completes a listing of vacant nursing positions for DON weekly. 11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. 12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc. 13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule. 14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. 15. Communicates regularly with agency contacts and maintains positive, proactive business relationships. 16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes). 17. Displays professionalism and ability to work in a high volume, fast-paced environment. 18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need. 19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices. 20. Utilizes electronic timekeeping system as directed. Qualifications Minimum of Associates degree (Bachelors preferred) Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations Proficiency in Microsoft Excel Prior experience with scheduling platforms, specifically Kronos, strongly preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

FLSA Status: Non-Exempt Starting Rate: $19.50 per hour The Claims Specialist is responsible for maintaining, entering, and following up on all client medical insurance and financial information. The position prepares claim data for transmission to Medicaid, Medicare, and Managed Care plans. A Claims Specialist will organize billing and rebilling materials as well as create and analyze reports from the billing system to provide feedback to program sites. The Claims Specialist is responsible for maintaining positive and professional client and external insurance agency relations. POSITION RESPONSIBILITIES * Enters, updates, and verifies client data from service documents. * Using Medicaid EMEVS or E-PACES verifies client Medicaid information. * Tracks client referrals and authorizations in system. * Prepares claim batches for transmission to Medicaid, Medicare, and 3rd party payers. * Maintains claims batch reports. * Posts client payments to the service level. * Posting and mailing of client statements. * Produces and analyzes routine reports in a timely manner. * Reviews and processes payer denials. * Performs all other duties as assigned. QUALIFICATIONS * High school diploma or equivalency plus a minimum of two years paid experience in medical insurance billing. -OR- Associates degree in Business Administration plus a minimum of 1 year paid experience in medical insurance billing. * Completion of medical billing certification preferred. * Experience working with clients to assist with their medical insurance co-payments/deductibles and other related medical billing inquiries required. * Experience following up with medical insurance companies regarding clients claims and submitting medical insurance claims. * Experience balancing a cash drawer/cash reconciliation. * Knowledge of OMH, DOH, Medicaid, Medicare, and TPA regulations. * Strong ability to utilize common office technology/software including the use of the Microsoft Office Suite (Excel and Outlook mainly) * Ability to organize and maintain billing materials. * High attention to detail. * Ability to take initiative, make appropriate decisions, and solve problems with autonomy * Ability to perform routine arithmetic computations. * Excellent communication skills with all levels of staff Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Career growth and advancement opportunities * We look forward to telling you more!

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page: *********************************** Responsibilities & Qualifications This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies. Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community. Communication: Excellent oral, written, phone and face to face Load and unload truck, truck organization. Manage customer inventory Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application Paperwork: work order preparation and follow-up, invoice accuracy Provide route relief to cover Customer Advocate vacations and call offs (flexibility) Provide additional route support as needed (Reroutes, additional volume etc…) Make special deliveries to customers Lead generation MINIMUM QUALIFICATIONS: High School Diploma or equivalent required Clean driving record Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe. This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed. Ability to lift 50 pounds plus and push and pull carts of linen Must be computer literate PREFERRED QUALIFICATIONS: Some delivery, logistics and/or route experience One year experience with account management and ensuring customer satisfaction Knowledge: Practical insight specific to the textile services industry and operations Company Values & Benefits Benefits: Competitive pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Tuition Reimbursement Referral Program Great company culture Collaborative team environment Required Competencies: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

Hourly Pay Range: $18.70-$21.02 Shift: Monday-Friday 8:30am-4:00pm Performs various tasks to help approve and maintain accurate records for the Self-Direction Department. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Approve reimbursement requests in compliance with self-direction rules and approved budgets • Scan and upload paper reimbursements that are sent to the office • Review and approve service records in accordance with departmental policies. • Assist with staff trainings/retraining's regarding the use of eVero. • Work with FI-Representative and staff to resolve any issues relating to these entries. • Tracks 6-month/annual DSP evaluations. Sends notice to FI-Representative to complete -OR- specialist sends link to family in eVero and notifies reps for corresponding individuals caseload • Tracks and ensures staff complete annual trainings in Relias • Specialists complete/maintain active list of all staff requesting additional hours that reps could access to provide information to families as needed. • Assist teammates with office tasks as needed • Sorts and distributes team mail • Complies with all agency policies and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • High School diploma or equivalent and 1-2 years' experience or combination of experience and education SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Discover Impactful Work: All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our mission to enable our customers to make the world healthier, cleaner and safer. Join our dynamic Global Service and Support organization as a Senior Service Support Representative. In this role, you will be responsible for delivering outstanding customer experiences for our scientific instrument install base. A day in the Life: Provide customer support for Thermo Fisher Scientific instruments by answering customer inquiries. Inquires may be received via phone, email or web. Provide customer support by using all available resources, and escalate issues or problems when warranted Work collaboratively with internal teams, including sales, field, and product development, to provide support for instrument service, ensuring efficient resolution of service-related issues Participate in frequent training on instruments and continuing education on new technologies to remain at the cutting edge of scientific knowledge Accurately record pertinent information from the customer contacts in our Customer Management system. Recommend changes to knowledge databases, website, and other company-managed databases of technical information Proactively identify opportunities for process enhancements and implement improvements to enhance service quality and customer experience Contribute to team meetings Participate in additional special team or individual projects May be required to perform other related duties as opportunities arise Collect sales leads on incoming calls and emails. Minimal travel may be required for this position Keys to Success:Education Minimum of a B.S. or B.A in Life Sciences, Business or a similar field is required Experience 2+ years Prior experience in customer service or a customer-facing role is a plus Strong written and verbal communication skills Critical thinking & problem solving experience Proficiency in computer applications, including spreadsheets, databases, word processing, and internet usage Knowledge, Skills, Abilities Proven ability to quickly learn and understand new technical information Strong verbal and written communication skills with customers and colleagues Ability to prioritize effectively Excellent problem-solving and critical thinking capabilities Customer-focused attitude and strong teammate Compensation and Benefits The salary range estimated for this position based in New York is $54,000.00-$81,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************

Full-time Description We're looking for a Claims Specialist who is ready to take ownership of complex claim adjudication tasks within our Flex administration programs, including Section 125, 129, 132, 105(h), and more. In this role, you'll play a key part in ensuring accuracy, efficiency, and an exceptional experience for our customers and clients. If you enjoy detailed work, problem-solving, and making a meaningful impact behind the scenes, this is a great opportunity to grow your expertise. Key Responsibilities Accurately process claims within established timelines Review and complete claim adjustment requests Research claim reversal requests to determine approval or denial Manage debit card dispute workflows, including fraudulent or disputed transactions Provide clear and professional responses to routine phone and written inquiries related to claim processing Issue manual adverse determination letters, notifying participants of required information or appeal rights in accordance with plan rules Adjudicate transactions that fail auto-review and determine whether additional documentation is needed Requirements High School Diploma or equivalent Knowledge of ERISA guidelines preferred Strong written and verbal communication skills with excellent attention to detail Ability to manage multiple priorities using strong organizational and time-management skills Comfortable interacting with customers, colleagues, and management and responding to questions clearly and professionally Self-starter who can work independently in a fast-paced environment with critical deadlines An Equal Opportunity Employer. Salary Description 16.00 - 18.00

We are looking for a VMI Specialist to join our Rexel, USA team in Cheektowaga, NY! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Summary: The VMI Specialist is responsible for overall management, execution, and compliance of onsite contracted customer agreements for Vendor Managed Inventory (VMI) agreement deliverables. Additionally, responsible to assist with the identification of additional value-add and/or complimentary product(s) and/or solutions that maximize customer commitment/partnership and profitability of product and/or service sales. What You'll Do: * Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs * Effectively execute vendor managed inventory agreement requirements that maximize profitability of product and/or service sales, address market and customer needs and proactively converge upon opportunities within assigned VMI accounts * Monitor and maintain inventory usage and levels; place and expedite re-orders per defined reorder points * Scan and replenish customer stock; assist with inventory physical movement and organization, cross reference research, data collection and physical inventory, as required * Train new hires on VMI process (data analysis, replenishment, etc.) * Conduct customer onsite assessments, evaluations, and other on-site services as needed * Monitor customer commitments, communicate potential problems and changes with customers; proactively identify and resolve problems effecting customer satisfaction and/or profit * Review customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution * Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders * Assist with VMI and assessment proposals and quotes * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications * 2+ years of project management, procurement, or customer service experience * Valid driver's license and clean driving record required and must be maintained as an on-going requirement of this position * High School or GED - Required * Associate's Degree - Preferred * Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette * Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions * Working knowledge of Microsoft Office * Intermediate to advanced skills with Microsoft Excel and/or Access * Become proficient in the current business system * Basic knowledge of features, benefits and use/application of broad range of Industrial products. Strong communication, negotiation and teamwork skills; ability to work independently and prioritize tasks; strong attention to detail and analytical ability required Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Constantly - at least 51% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Exposed to electrical hazards; risk of electrical shock - None * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Constantly - at least 51% For the state of New York only, the pay range is $20.00 to $23.00, depending upon qualifications, experience and other considerations permitted by law. Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law." #MAP123 Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Type: Permanent Build a brilliant future with Hiscox Individual contributor role responsible for the handling of Miscellaneous Professional Liability claims for the organization from inception to resolution. This involves the negotiation and settlement of Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and internal business partners (e.g., outside experts and/or or legal counsel; underwriting) as required. Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization. Please note that this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations: Manhattan, NY West Hartford, CT Atlanta, GA Chicago, IL Boston, MA The Role: The Complex Claims Specialist is a high-level adjuster role that adjudicates assigned claims within given authority and provides operational support to the claims team. This person also: Adjusts and resolves complex to severe claims that includes all phases of litigation With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters Reviews and analyses claim documentation and legal filings Drives litigation best practices to lead defense strategy on litigated files Mentors Claim Examiners Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions Identifies emerging exposures and claims trends Identifies suspected fraudulent claims and tracks with special investigations unit Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities Develops content and conducts training for claims team and underwriters as requested The Team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling. Requirements: 8+ years of claims handling experience or 7-8 years litigation experience. (A JD from an ABA accredited law school may be considered as a supplement to claims handling experience.) Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation Advanced knowledge of coverage within the team's specialty or focus Advanced knowledge of litigation process and negotiation skills Experience in mentoring and training other claims examiners Excellent verbal and written communication skills Advanced analytical skills B.A./B.S degree from an accredited College or University preferred Additional Factors Considered Ability to act a subject matter expert within team Demonstrated ability to work with minimal oversight Experience attending and leading mediations, arbitrations and trials Demonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects Demonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys and brokers Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation Commitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars. What Hiscox USA offers 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short- term disability and long-term disability coverage 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days Paid parental leave 4-week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees' mental health and wellbeing 2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program Dynamic, creative and values-driven culture Modern and open office spaces, complimentary drinks Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation About Hiscox USA Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism. Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be ‘nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance) Salary range $125,000 - $155,000 (Boston, Manhattan, West Hartford) Salary range $120,000-$130,000 (Chicago, Atlanta) The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-AJ1 Work with amazing people and be part of a unique culture

We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Buffalo, NY. This will be a Full-Time position. This position must be located within driving distance to our pharmacy, with a hybrid work style. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Starting salary from $21.00 an hour and up Sign-On Bonus: $5,000 for employees starting before February 1, 2026. We offer a variety of benefits including: Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Company paid benefits - life; and short and long-term disability Pharmacy Adjudication Specialist Major Responsibilities: The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections Pharmacy Adjudication Specialists at Onco360... Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests. Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information.. Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information. Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim. Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible) Manages all funding related adjudications and works as a liaison to Onco360 Advocate team. Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment. Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable. Document and submit requests for Patient Refunds when appropriate. Pharmacy Adjudication Specialist Qualifications and Responsibilities... Education/Learning Experience Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience Work Experience Required: 1+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience Skills/Knowledge Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills Desired: Knowledge of Foundation Funding, Specialty pharmacy experience Licenses/Certifications Required: Registration with Board of Pharmacy as required by state law Desired: Certified Pharmacy Technician (PTCB) Behavior Competencies Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills #Company Values: Teamwork, Respect, Integrity, Passion

About Ascend At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources. Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives. Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life. About Tronconi Segarra & Associates We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients. The Team You Will Join At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success. The Opportunity We're looking for a hands‑on, systems‑savvy Head of Billing & Financial Management to own TSA's end‑to‑end billing and accounts receivable (A/R) operations. You will run a disciplined prebill-to-cash process, partner closely with Partners and Billing Managers, and use CCH Axcess Practice to drive accuracy, speed, and profitability in our billing cycle. You'll also improve cash flow by tightening our DSO and AR aging, modernizing client payment options, and elevating visibility with actionable reporting across the firm. You'll oversee a small team supporting you across the below responsibilities. How You'll Help Us Build a Confident Future: Billing Operations & Client Invoicing Own the monthly billing calendar-collect prebills, lead review meetings with engagement leaders, finalize, and post invoices on schedule. Use CCH Axcess tools (e.g., Billing Wizard, Billing Groups, invoice templates/master paragraphs, recurring/progress bills) to standardize and accelerate workflow. Ensure accurate engagement setup (fee arrangements, rates, billing addresses, tax settings) and maintain clean client/billing data for reporting and profitability analysis in Axcess Practice. Publish invoices and oversee payment reconciliation and reporting. WIP, Prebills & Profitability Monitor WIP daily; perform WIP enquiries and filters to surface billable items, scope creep, and budget variances before billing. Recommend writeups/downs with clear rationale; document all adjustments. Track realization and margin trends by client, engagement, partner, and service line; educate teams on drivers and alternatives (e.g., value pricing, fixed fees) to support profitable growth. Publish and monitor monthly billing, invoicing, and collection goals. Collections & Cash Applications Lead collections with a professional, relationship‑oriented approach; segment accounts, set contact cadences, and partner with engagement leaders to resolve disputes quickly. Reduce Days Sales Outstanding (DSO) and AR > 90 days through targeted tactics (e.g., earlier billing milestones, progress billing, clearer terms, modern payment methods). Accounts Payable & Expense Management Own paying, posting, and tracking firm invoices in alignment with our firm budget. Support approving and monitoring submitted expense reports that align with our firm budget. Systems, Data & Process Improvement Be our in‑house CCH Axcess Practice expert-optimize configurations, security roles, and dashboards; champion time entry compliance and month‑end cutoffs to improve data integrity. Standardize firmwide billing SOPs (prebill reviews, approval thresholds, credit memos, reversals) and leverage Axcess features for audit trail and efficiency. Partner with Operations/IT on integrations (e.g., Portal, payments) and continuously improve performance (e.g., large Billing Groups handling, historical references). Own Service Code maintenance, mapping, and transformations to improve reporting clarity. Stakeholder Management & Leadership Partner with the CGO to serve as a trusted advisor to Partners on fee structures and billing strategies; communicate proactively on status, risks, and cash expectations. (Effective pricing and timely billing/collections are key to a healthy practice.) Manage Attorney relationship for AR collections Supervise a small billing/AR team; recruit, coach, and develop talent. Foster a culture of ownership, accuracy, and service. What You Need to Succeed (Required Qualifications): 5+ years of billing/AR leadership in professional services (public accounting preferred). Deep, hands‑on expertise with CCH Axcess™ Practice (time & billing, WIP, prebills, invoices, adjustments, billing groups, reporting). Proven results improving DSO, AR aging, and billing cycle time. Advanced Excel (pivot tables, lookups), strong data hygiene mindset, and comfort with payment tech. Excellent communication and stakeholder management skills; able to navigate partner‑level conversations with clarity and diplomacy, and client AP stakeholders. What Will Give You an Edge (Additional Skills) Exposure to pricing models in CPA firms (hourly, fixed‑fee, value pricing) and their impact on realization/gross margin. Experience with client procurement/e‑billing portals (POs, vendor onboarding) and dispute resolution workflows. Bachelor's degree in accounting, Finance, or related field. Familiarity with Axcess training resources (e.g., CCH Axcess Practice-Biller curriculum) and release enhancements. Success Measures Billing Timeliness: % of engagements billed on schedule; cycle time from prebill to posting. Cash Flow: DSO and AR aging (e.g., % > 90 days) trending down. Profitability Hygiene: Reduced write‑offs; stronger realization/margin by client/partner/service line; clearer pricing alignment. Data Integrity & Adoption: On‑time time‑entry compliance; minimized exceptions; adoption of standardized invoice templates and billing groups in Axcess. The annual base salary range for this role is $65,000-$85,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level. At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Job Description Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications: Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, Rhode Island and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business. We are seeking a knowledgeable and driven Wirtgen Product Specialist to serve as the subject matter expert for Wirtgen Group equipment and Heavy Highway product lines. In this role, you will play a critical part in supporting our sales team and customers by delivering in-depth product knowledge, technical support, and application expertise. You will build and maintain strong customer relationships within your assigned territory to increase market share, drive equipment sales, and contribute to long-term company profitability. This position requires a deep understanding of road construction equipment, asphalt and concrete milling, paving, soil stabilization, and other heavy equipment applications. Territory: BUFFALO/ROCHESTER/SYRACUSE TERRITORIES Responsibilities Increase market share and profitability for the stated range of products within the geographic area. Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market; where future work will be done, where it is currently being done and by whom. Develop an open and “real time” channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers. Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions Assist the Sales force with product demonstrations and technical presentations. Deliver all new machines and provide onsite operation and maintenance training. Regularly follow up with customer's deliveries to insure they remain fully trained, well supported and highly satisfied with our products and services. Communicate regularly with the store/branch managers and full line sales professionals to share information on activity within their regions. Be a primary channel of communication for product technical and commercial issues with our manufacturing partners. Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity and competitive products. Always seek additional parts and service opportunities for company and reporting those prospects to the appropriate parties. Provide training for our customers and employees, which includes continual education on developments for our product line, as well as that of our competitors. Assist customers with parts, service and repair requirements. Coordinate delivery and pickup of equipment as needed by customer. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Qualifications: Must be able to work independently Prior Heavy Highway Construction knowledge (Milling, Paving, etc.) required Possess basic mechanical skills for setups and minor repairs Prior sales experience and/or training required Good understanding of local market conditions Must have strong communication and interpersonal skills Excellent customer service skills Excellent computer skills Benefits Medical, Dental & Vision Insurance 401K Plan + Match Generous Paid time off Policy Short/Long Term Disability Family owned and operated Competitive Compensation Salary: $55,000 - $65,000/Salary We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$55,000-$65,000 USD

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FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred. One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Ability to lift a minimum of 5 lbs. Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Work with payors to resolve any billing issues. Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance Confirmation of billing accuracy and payor billing/shipping requirements. Process and set up deliveries to medical offices. Medical claims billing for both supplies and medications. Confirm financial aspects of the claims prior to them leaving the facility. Portal management including refill reminders, processing orders from the portal, and completing patient registrations. Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable. Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to: maintaining patient records; filing and documentation duties. set up and data entry. financial arrangements and collecting co-payments. prior authorization assistance with offices. coordination of benefits. promote information sharing and continuous process improvement. Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $20.50 - $21.50 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Advanced Billing Specialist Location : Buffalo, New York or Quincy, IL About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes. Responsibilities * Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy. * Manage customer expectations by communicating delivery timelines and resolving issues proactively. * Develop and maintain effective relationships with key accounts and distribution partners. * Oversee sales order bookings, backlog management, and P.O. errors. * Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems. * Support change order requests and ensure accurate invoicing and dispute resolution. * Coordinate cancellation requests to avoid inventory discrepancies. * Drive order processing consistency and improve first pass yield for order details. * Support internal and external audits, record retention, and reconciliation activities. * Lead cross-functional projects and process improvements using IR Lean tools. Qualifications: * Associates degree required * 2+ years higher education Preferences: * Proficient in MS Office applications and ERP systems, especially Excel. * Strong understanding of order management, invoicing, and supply chain processes. * Excellent communication skills, both written and verbal. * Demonstrated ability to build strategic relationships and lead cross-functional initiatives. * Customer-focused with problem-solving skills and a proactive approach to continuous improvement. * Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred. Work Arrangement and Travel Requirements: * Onsite position in Buffalo, NY or Quincy, IL Pay Range: The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************

The primary function of the Consumer Loan Specialist is to assist members with consumer and home equity loan inquiries. This also includes closing/disbursement. In addition, this role will assist in opening new deposit account products. This position is part of the Friday and Saturday rotation schedules. Essential Duties and Responsibilities: Provide information in person, by telephone, or other means from members, dealers, insurance companies, etc. concerning consumer and home equity loan services or policies. Assist by interviewing the member, obtaining proper application documents, credit reports, proof of income, etc. Assist with all member follow up through processing of the loan file. This includes, but not limited to answering member questions as well as discussions, when needed, with our service providers. Assist with reviewing and discussing any credit problems that may need to be resolved prior to approval and communicating with members. Properly and professionally receive members, either by telephone or in person. Inform member of all additional information the credit union may need such as proof of collision insurance, proof of income, etc. Preparation of closing loan documents Preparation and delivery of adverse actions and preapprovals Process loan disbursements/fundings electronically via DocuSign and Meridian Link or in person. This position will also assist in making an appointment for members wishing for an in-person disbursement. Assist with post-closing loan follow-up as needed. Properly secure necessary collateral and process all loan packages in a manner that will result in the least liability for the credit union. Assist the member toward the understanding of their financial history. Process paid unsecured and secured notes. Disburse all approved loans adhering to all policies and procedures established by CCFCU. Responsible for following all compliance and regulatory requirements when rejecting a loan application. Responsible for advising the member of the factors leading to the rejection of their loan request. Review and evaluate VISA, Personal Loan Line of Credit, and Share draft Overdraft re-issues as needed. Obtains HMDA/Data collection information Maintains up-to-date knowledge of computer enhancements. Demonstrated ability to follow any instructions and perform other related duties as may be required by management. May be required to perform internal teller transactions and opening of accounts. Trains other staff at management request. Has thorough knowledge of products and services and educates members of their availability. Adhere to safe work practices and procedures. Be neat, punctual and professional in appearance and demeanor. Always represent the best interests of the Credit Union in words and actions. Complete all required training. Other duties as assigned. Member Service: Has thorough knowledge of CCFCU products and services and educates members of their availability. Opens new accounts, to include but not limited to the following: New membership accounts, trust and business accounts Money Market transactions IRA accounts, HSA's and share certificates Share Draft accounts Debit Cards Direct deposits and payroll deposit requests Explains and educates members regarding Overdraft Privilege Program and maintains necessary paperwork per member request Performs file maintenance on above items Required Knowledge, Skills and Abilities: Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Has a thorough knowledge of Credit Union Loan Policy and can discuss the various loan alternatives with the member. Has a thorough knowledge of the documents required for each loan and has the skill to obtain the required information in a friendly and efficient manner. Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and can discuss this with the member. Has basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity. Provides consistent high-quality and memorable service to our members. Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors. Ability to problem solve and provide solutions to member issues. Desire to build strong relationships with teammates, business partners and specialists through collaboration. Self-motivated, confident, and ability to multitask effectively. Must become a loan officer. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: Associates degree or higher, preferred. 2 years experience in originating and/or processing Home Equity products or Consumer loan products 2-5 years financial services experience. Credit Union (preferred) or Bank. Experience with a Lending Origination Systems (LOS) preferred. Meridian Link preferred. Knowledge of Microsoft Office, including Word and Excel Bondable upon initial employment and continue to be bondable throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster : **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different

Job Title: Medical Billing Specialist Reports to: Billing Manager Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$22 an hour. Summary: In this role you will be responsible for identifying, fixing and resubmitting denied claims, following up with insurance carriers regarding claims that have not been responded to, reviewing insurance carriers websites to gather patient deductible information and answering incoming patient phone calls. Based at: GLMI Billing Office - with remote capability Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience Greet with eye contact and share a smile. Create a tone of friendliness and warmth in conversations with patients, peers, and associates. Respectfully interact with patients, peers, and associates at their pace and level. Take time to listen to and understand others. Demonstrate patience and compassion when interacting with patients, peers, and associates. Act on opportunities to go above and beyond. Own it, Do it Do what you say you will do. Anticipate and prevent potential problems. Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). Follow up on inquiries promptly and accurately. Take personal responsibility for your work area and the quality of your work. Communicate clearly, respectfully, and in a timely manner. Perform as One Team Speak positively about Great Lakes, team members, and patients. Demonstrate respect and attentiveness to team members when communicating. Recognize and share successes of the Great Lakes Way in action. Proactively offer to help others. Be flexible and embrace changes with a positive attitude. Contribute to a fun, energetic, and positive work environment. Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence Share information, knowledge, and expertise. Be relentless about acting on opportunities to learn and improve. Ask for, accept, and use feedback. Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: Identify and re-work denied claims Follow up with insurance carriers on unpaid accounts Process real-time Medicaid claims through Epaces Review insurance carriers websites to identify patient out of pocket expenses Make outgoing calls to patients to advise of out of pocket expenses prior to visit Ability to use and understand insurance carriers websites Ability to review and understand insurance EOB Answer incoming patient phone calls and process payments Ability to prioritize workload Ability to focus and successfully meet monthly goals set by management Ability to adhere to Policy and Procedures set companywide and interdepartmentally Other duties as assigned by management Necessary Skills: Knowledge of Excel Ability to operate a computer and basic office equipment Skill in answering a telephone in a pleasant and helpful manner Ability to read, understand and follow oral and written instructions Ability to establish and maintain effective working relationships with patients and employees Must be well organized and detail oriented. Must be able to multi-task Physical and Mental Requirements: May be asked to lift up to 25 pounds Standing, walking, sitting, keyboard use for long periods of time Ability to listen and communicate with patients face to face or over the phone Will be required to read, write, work in a fast-paced office setting Ability to make decisions and think quickly Must have mental and physical capabilities to perform all tasks listed above Qualifications: High school diploma or GED.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments Maintain accurate documentation of account status and collection efforts The willingness and ability to provide seconds if needed Qualifications Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with computer databases Ability to work well under pressure Excellent communication and negotiation skills