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  • Tech Specialist II

    Corpay

    Support specialist job in Brentwood, TN

    What We Need Corpay is currently looking to hire a Tech Specialist II within our North American Fuel division. This position falls under our North American Fuel line of business and is located in Brentwood, TN. In the role, the Tech Specialist will be responsible for assisting with all technical aspects of customer and third party interfaces to ensure customer satisfaction and effective use of products and services. This may include internal and external service and sales support. The primary function of this role is to quickly address technical questions, real-time integration issues and escalations raised by our customers. The specialist may also develop and modify custom reports to meet the customer's requirements. At times the Technical Service Specialist will escalate issues to other resources, assist with user acceptance testing, and support the introduction of new products and features. Associates may be assigned to support a specific type of technology or to a pool of customers or to a specific customer base for support. This position will respond to service tickets, inbound emails and phones calls and work directly with clients to provide day to day account support, problem resolution, research, and analysis. This position will participate in the onboarding of our clients with the products that they purchased. This could include Express Cash, Fleet, OnRoad, Purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. How We Work As a Tech Specialist II you will be expected to work in a Hybrid environment. Corpay will set you up for success by providing: Assigned workspace in the Brentwood, TN office Company issued equipment Formal, hands-on training Role Responsibilities Resolving time sensitive customer technical problems by following established resolution procedures as well as documenting, communicating and follow-up with management as necessary. Demonstrating a broad knowledge of system integration options to include Batch file processing utilizing FTP/SFTP, API interfaces, web Services, etc. Working with sales, account setup specialist, implementation project management, the customer and other associates for a successful customer implementation. Maintaining and executing various macros and scripts used to update customer account information in various programs Developing new programs or processes for implementation and support Qualifications & Skills High school diploma or general education degree (GED) required (Bachelor degree preferred) 4+ years of experience in a professional work environment 2+ year of experience with Help Desk, client support, technical support or customer-interfacing preferred Demonstrated strong interpersonal skills, solid analytical skills and attention to details; and excellent follow-up skills Strong knowledge of Excel including the use of formulas and macros Demonstrated ability to work calmly in a fast-paced team environment Strong understanding of networking and VPN connectivity Access Database/SQL experience is desired Transportation Industry experience preferred Experience using Business Intelligence tools such as Business Objects, PowerBi or Tableau is desired. Excellent communication skills, both verbal and written, in order to properly communicate our products functionality and technical interface options. Highly responsive to calls and emails; utilize available tools to manage priorities without compromising other responsibilities Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues. Benefits & Perks Medical, Dental & Vision benefits available the 1 st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-SN1
    $62k-98k yearly est. 17d ago
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  • Workforce Support Specialist (Nashville Tennessee or Dallas Texas area)

    Avery Dennison 4.8company rating

    Support specialist job in La Vergne, TN

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. They will have primary support assignments but will be able to support across multiple groups/sites as needed. Reporting to the US Workforce Support Manager, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region. Critical Objectives/Outcomes + Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. Ability to lead and influence change. + Conducts impartial investigations and form conclusions based on evidence. + Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. + Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities. + Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation). + Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc. + Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc. + Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. + Build and maintain relationships & partnerships with assigned sites/groups. + Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow. Continually look for ways to use technology to aid HR and EE experience. + Support key projects passionate about new process or capability development/improvement. + Regional travel up to 25% Skills & Capabilities + Change agent with ability to lead influence change with key stakeholders in a positive and constructive manner + Excellent verbal and written communication skills. + Detailed understanding of human resources and labor relations principles, practices, and procedures. + Ability to manage multiple priorities /cases at once, knowing when to reach out for support and escalate as needed. + Ability to successfully use digital case management and workflow management tools to complete core activities. + Ability to create and maintain positive relationships with employees, functional leaders, and other team members. + Ability to compile, research, and analyze information. + Ability to compose and present comprehensive reports. Qualifications + Bachelor's degree in Human Resources, Business, or related field required + At least one to four years of related experience required + Spanish speaking a plus Additional Information The salary range for this position is $64,000 - $85,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled
    $64k-85k yearly 19d ago
  • Warehouse Support Specialist - SAP Order Entry/Inventory Management Needed

    Summit Electric Supply 4.8company rating

    Support specialist job in Mount Juliet, TN

    Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution. Job Description THIS ROLE WILL BE AT A CUSTOMERS NEW WAREHOUSE FACILITY IN MT. JULIET. MUST HAVE SAP EXPERIENCE, specifically order entry and inventory management, not WMS. Electrical product knowledge essential Role Summary: Primarily responsible for assisting Summit's customers in person and works closely with warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages. Essential Job Functions * Meeting and exceeding customer expectations in person when fulfilling orders and helping with products * Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice * Assists warehouse associates at times when additional assistance is needed to meet customer demand * Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer. Qualifications Essential Qualifications and Experience: * SAP experience * Forklift experience preferred, but not needed * Order entry, inventory management, cycle * Microsoft Excel * Strong external and internal customer service orientation * Excellent interpersonal and communication skills, oral and written * Unwavering commitment to Summit values and mission * Strong ability to organize and manage multiple priorities * Ability to effectively adapt to change and thrive in a stimulating, fast paced environment * Possess selfless team player approach * Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts * High school diploma or GED Beneficial Skills and Experience: * Experience in the electrical distribution industry * Product knowledge for the electrical industry * Previous experience in the Summit Warehouse is preferred. * Ability to perform duties with minimal supervision or guidance Physical Challenges * Ability to lift 50+ lbs on a regular and consistent basis * Ability to operate standard warehouse equipment * Ability to stand for long periods of time Pre-employment assessments, drug, and background screens are administered. Professional appearance required. Additional Information Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today! Be a part of the Summit Electric family with room to grow and excel! Not sure if this position is right for you? Click here to submit your information to our recruiting team. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building an inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process, please contact our lead recruiter at ************** x 1224. Employment with Summit Electric Supply is at-will. This means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice. Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.
    $47k-73k yearly est. 19d ago
  • Inside Tech Support

    Medical Necessities 4.0company rating

    Support specialist job in Spring Hill, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations * Regular, dependable, and predictable on-site attendance * Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. * Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards, recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. * Installing and configuring computer hardware operating systems and applications * Troubleshooting system and network problems and diagnosing and solving hardware or software faults * Assist with implementation of quality improvement program to meet company and accreditation standards. * Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. * Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. * All other duties as assigned.
    $30k-38k yearly est. 25d ago
  • Operations Support Specialist

    Javitch Block 3.7company rating

    Support specialist job in Brentwood, TN

    The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy. Key Responsibilities May Include: Use case management system to request, prepare, and manage legal documents to ensure successful execution. Access and update court websites to obtain status updates on pending cases. E-file legal complaints and motions with various courts. Maintain accurate and up-to-date case files, including judgment information, in the case management system. Perform general document management tasks, including scanning, copying, and organizing files. Utilize skip tracing tools and techniques to locate debtor information and verify employment Handle all communications and tasks with professionalism, respect and integrity Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries. Qualifications: High attention to detail and exceptional organizational skills. Ability to handle a high volume of work in a fast-paced environment. Capacity to multitask and prioritize tasks effectively. Proven ability to handle confidential documents and matters with professionalism and discretion. Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word). Superior typing skills. Education/Training/Experience: High School Diploma or equivalent required. Why Join Us? At Javitch Block LLC, we offer a collaborative and professional environment where you can grow your career and contribute to the success of a well-established firm. Benefits Include: 401(k) matching Health, Dental, and Vision Insurance Long- and Short-Term Disability Life Insurance Paid Time Off (PTO) Paid Holidays Flexible scheduling Casual work environment
    $45k-60k yearly est. 60d+ ago
  • Production/Installation Specialist

    Fastsigns 4.1company rating

    Support specialist job in Franklin, TN

    Production/Installation Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist will also be required to work in the field performing installations to vehicles, building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly Bonus based on completed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
    $33k-49k yearly est. 3d ago
  • Processing Intake Specialist

    Graceworks Ministries

    Support specialist job in Franklin, TN

    Qualifications This position is an in-person position located at 104 Southeastern Parkway, Franklin, TN 37064. This position is not eligible for work from home unless otherwise noted or for emergency closures. The standard hours for this position will fall between Monday-Saturday 8am-4pm. Closing shifts may be later as needed. The Intake Specialist supports the GraceWorks Ministries' goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. Communication skills, teamwork, job knowledge and leadership are essential for each member of the GraceWorks team. POSITION SUMMARY The Intake Specialist is responsible for receiving and sorting in-kind donations through our donation entryway at Graceworks Franklin and Fairview stores. They are also responsible for greeting in-kind donors and delivery personnel, making sure all visitors of our processing entryway are sufficiently directed. Maintains high standard for items selected and ultimately sold in our Thrift Stores. Maintains organization of the donation space to ensure neatness and functionality of the area. Assists with replenishment of retail floor with appropriately sorted merchandise. PRIMARY DUTIES AND RESPONSIBILITIES include the following: Lift, sort and price inventory. Receives donations, placing them into appropriate bins for tagging. Maintain brand awareness and fashion sensibilities in selection of merchandise to be placed into appropriate bins. Help with seasonal and departmental inventory for integration into the ongoing processing chain. Assist with training intake volunteers. Greets donors and delivery personnel. Offer receipts to all donors as they drop off donations. Be able to tell the GraceWorks story to anyone who asks. Assist in keeping warehouse processing area maintained and organized. Able to react to change proactively, and handle all other duties and essential tasks as assigned with a positive attitude. SUPERVISORY RESPONSIBILITIES N/A QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School Diploma or GED required; Valid Driver's License & Good Driving Record required in case there is a need to pick up donations; Retail experience preferred OTHER SKILLS Strong interpersonal skills Donor and Customer Service sensitivity Highly developed organizational, planning and communication skills Brand awareness and fashion sensibility is required Ability to communicate effectively with a diverse range of individuals Problem-solving skills Physically able to lift at least 50lbs. or more Good judgment Ability to handle multiple tasks simultaneously Ability to work effectively with other WORK ENVIRONMENT Position is in a retail / warehouse setting that involves everyday risks or discomforts that require normal safety precautions. May encounter hot working conditions, based on the season. Must be able to lift up to 30 pounds. Must be able to stand for up to entire shift.
    $26k-36k yearly est. 17d ago
  • IT Field Support Technician

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Support specialist job in Spring Hill, TN

    Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG
    $23-31 hourly 1d ago
  • Inside Tech Support

    Protech Medical

    Support specialist job in Columbia, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations Regular, dependable, and predictable on-site attendance Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards, recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Installing and configuring computer hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware or software faults Assist with implementation of quality improvement program to meet company and accreditation standards. Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. All other duties as assigned. Qualifications Experience & Qualifications include: High School Education required. Ability to work independently. Outstanding Communication and presentation skills - both written and oral Excellent analytical, reasoning, and critical thinking skills Courteous Customer Service (internally and externally) System Proficiency (Microsoft Office 365, Sharepoint, Azure, 10-key skills, AAC Software, and other needed software applications) Excellent computer skills Operating Systems including Windows 10, Apple iOS Linux, and Mac OS. Network management experience including using systems such as Cisco. Must love helping People (both internally and externally) Elevated level of attention to detail Positive influence on all employees Able to manage multiple priorities and close the loop when interrupted. Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook. Physical requirements While performing the duties of this position, the employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting, and crouching may be required. The employee sits, walks, kneels, and reaches with hands and arms. May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This description is a summary of the functions of this position. Other duties may be assigned as needed. RM Speech LLC reserves the right to review and adjust this job description as business needs dictate.
    $30k-50k yearly est. 17d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Murfreesboro, TN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-65k yearly est. 21d ago
  • IT Support Technician

    Southall

    Support specialist job in Franklin, TN

    Job Description Job Title: IT Support Technician Department: Information Technology Reports To: Director of IT Employment Type: Full-Time The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction. Key Responsibilities Technical Support & Troubleshooting Provide Level 1-2 support for hardware, software, network, and system issues. Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech). Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc. Timely support, troubleshooting and escalation of IT/AV issues to full resolution including: TV, Sound and Lighting Systems Cable Management for internal and guest facing areas Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment IT Hardware PCs, laptops, terminals, phones and tablets Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors Hospitality Systems Management Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor. Monitor system performance and report/push updates as needed to reduce downtime. Network & Infrastructure Support Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points. Ensure that all networking equipment is operational and optimized for high-volume hospitality environments. Security & Compliance Follow security protocols to protect guest data and hotel systems. Assist with user account management, device security, and access controls. Report security incidents or vulnerabilities promptly. Operational Support Document troubleshooting steps and maintain accurate asset inventories. Coordinate with vendors and service providers for repairs, upgrades, or installations. Support IT-related aspects of events, conferences, and banquets when needed. Qualifications 1-3 years of IT support experience; hospitality industry experience preferred. Strong understanding of Windows, MacOS, networking fundamentals, and common office applications. Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must. Solid customer service skills; ability to communicate technical information clearly to non-technical users. Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP) Ability to multitask in a fast-paced environment and respond promptly to issues. Education Degree or diploma in Information Technology field highly preferred Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA Working Conditions On-site role with regular interaction with hotel staff and guests. May require evening, weekend, or on-call shifts depending on operational needs. Position may require offsite support for Southall enterprise properties. Ability to lift and move equipment (up to ~50 lbs). About the Role This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
    $31k-48k yearly est. 1d ago
  • Assistive Technology Professional

    National Seating & Mobility 4.5company rating

    Support specialist job in Franklin, TN

    An assistive technology professional (ATP) is a special service leader who analyzes the technology needs of people with disabilities and helps them select and use adaptive devices. ATPs facilitate the evaluation of the client's needs to appropriate rehabilitation products including manual and power wheelchairs, custom seating, and other adaptive equipment as directed by the client's therapist and/or physician. ATPs work in conjunction with the client, therapist, and physician to ensure that: the chosen product adequately meets the client's medical needs, medical justification is present before products are provided, and that insurance benefits and coverage are clearly expressed to clients prior to provision of the desired product. These products include, but are not limited to: wheelchairs, scooters, seating and positioning products, ambulatory aids, gait trainers, standers, hygiene, transferring, and various other assistive devices. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disabiltiy, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: 1. Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper evaluations to ensure appropriate recommendations for equipment that will best serve the client's specific need. 2. Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the correct branch administration. Responsible for assisting with the procurement of letters of medical necessity and/or appropriate medical documentation. 3. Assists in the timely completion of work orders which may involve, but is not limited to, research of components, calculation, and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery. 4. Responsible for ensuring proper and timely delivery of equipment to the client. 5. Ensures necessary fitting adjustments and equipment modifications occur to guarantee the best possible product for the client. Ensures proper client education occurs regarding equipment use, safety, and financial considerations. 6. Ensure that proper client education occurs throughout the process and proper documentation and signatures are obtained. 7. Coordinates with the Technician and branch, as necessary to prepare equipment for delivery, schedule deliveries, and perform repairs and modifications. Follows up, as necessary, to ensure client satisfaction. 8. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities. 9. Maintains knowledge and adheres to NSM's policies and procedures including Infection Control and Equipment Management policies. 10. Provides support with quarterly physical inventory count as needed. 11. Must maintain regular and predictable attendance. 12. Continuing education credits may be required. 13. Assists patients in determining the appropriate complex equipment by conducting a comprehensive evaluation. 14. Establishes relationships with physicians and other health care providers to increase positive exposure to increase sales for National Seating & Mobility. Maintains relationship with Referral Sources. 15. Acts as a liaison between the company, the patient, and healthcare agencies. 16. Travels throughout assigned territory to call on regular and prospective customers. 17. Displays or demonstrates products using samples or brochures. 18. Support the Estimated date of delivery to patients. Required Education, Experience & Competencies: • ATP Certification from RESNA, or active pursuance of an ATP Certification • Previous durable medical equipment/medical device experience is preferred • Preferably with 1-3 years of experience in complex rehab Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to lift up to at least 75 pounds.
    $60k-77k yearly est. 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support specialist job in Mount Juliet, TN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles * Utilize salesforce for title absent support * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 13d ago
  • RCM- Appeals Specialist

    Pathgroup 4.4company rating

    Support specialist job in Brentwood, TN

    The Appeals Specialist prepares and submits appeal packages, ensuring compliance with payer policies and regulatory guidelines. Responsibilities include reviewing documentation for accurate appeal language, monitoring appeal status, and following up on outstanding cases. The role requires expertise in medical claims processing and effective collaboration with internal and external stakeholders to maintain precise documentation. JOB RESPONSIBILITIES Prepare, document, and submit appeals for complex scenarios, ensuring appeals are well supported with clinical evidence, coding guidelines, and regulatory requirements. Coordinate appeal responses with business partners. Utilize applicable tools and resources to complete appeals by reviewing supporting documentation. Proactively address discrepancies between payer policies, regulatory standards, and internal processes to prevent future denials. Other duties as assigned.
    $28k-41k yearly est. 1d ago
  • Assistive Technology Professional (ATP)

    Reliable Medical 4.3company rating

    Support specialist job in Smyrna, TN

    Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $71k-97k yearly est. 60d+ ago
  • Computer Technician

    Murfreesboro City Schools 3.4company rating

    Support specialist job in Murfreesboro, TN

    Job Description Murfreesboro City Schools System-wide Computer Technician Department of Technology Updated 6/17/2024 Credentials: High School Diploma or GED. Experience with Windows based computers, Chromebooks, and customer service. Other Qualifications: The person in this position must be able to effectively and safely use the tools and equipment of the job; read, listen, understand and follow oral and written instructions including but not limited to technical manuals, charts and terms related to computers; be able to work well with adults and children; be able to appropriately and efficiently respond to requests for help and be able to assist learning for adults using terms and techniques which are easily understandable; be courteous and demonstrate a happy, helpful attitude; dress appropriately; and use only language and behaviors which are appropriate in a school setting. This person must be honest, trustworthy, and motivated to do timely and excellent quality work without close supervision; must be willing and able to learn new skills; be punctual and consistent in work habits and attendance. Must be willing to work flexible hours enabling the provision of some occasional evening and weekend services. Must provide own transportation during performance of duty. Physical Demands: The person in this position must have and maintain the intellectual, sensory, emotional and physical abilities necessary for the effective and safe performance of duty; must be active and interactive throughout the day; be able to occasionally lift and carry objects which exceed fifty (50) pounds and frequently lift and carry objects weighing up to twenty-five (25) pounds. This person must be able to push, pull, stoop, kneel, reach, grasp, talk, articulate clearly, hear, see, climb and crawl; work in extreme temperatures; tolerate dust, chemicals and other substances and environmental conditions associated with the job; be emotionally mature able to work cooperatively, cope with stress appropriately and be able to abruptly change planned tasks in a composed manner. Essential Job Functions: The System-wide Computer Technician installs, repairs, and updates all district owned computers and printers. The position also supports the function and connection of any technology implemented in the classroom. Other job functions include: Observe all safety rules. Install and enroll computers. Repair computers. Learn and support new hardware and software as needed. Upgrade computers as directed. Complete and maintain an inventory of technology in assigned school(s). Submit timely and accurate reports as required. Assist requests from infrastructure staff to aid in troubleshooting issues. Staff Relationship: Reports directly to the Director of Technology. Terms of Employment: Twelve (12) month position, annual contract, salary and benefits set annually. Murfreesboro City Schools does not discriminate on the basis of age, race, color, gender, national origin, disability, religion, genetic information, creed, protected veteran status, or any other characteristic protected by federal, state, or local law in the provision of services, programs, activities, employment opportunities, or benefits. Murfreesboro City Schools is an Equal Opportunity Employer. Individuals who need reasonable accommodations for the application or hiring process should contact the Human Resources Department for assistance.
    $38k-46k yearly est. 6d ago
  • Neuroscience Specialist - Murfreesboro/ Cookeville, TN

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Support specialist job in Murfreesboro, TN

    Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. **Position Overview** This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: + Personally engage customers through various virtual or digital tools. + Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed. + Ensure customer requests are met and solicit feedback on the quality of engagement. + Facilitate speaker programs to share knowledge and insights. + Organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights. + Collaborate compliantly with the ecosystem team to adjust targeting and call point plans. + Action on insights collected from customer-facing roles to inform local strategy and business goals. **Key Responsibilities** + Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. + Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed. + Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. **Experience &** **Qualifications** + A minimum of 2 years of pharmaceutical or medical device sales experience. + Must reside within a commutable distance of 50 miles from the primary city in the sales territory. + Previous cross-functional industry experience in commercial life sciences or related industry. + 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. + Ability to work in an ambiguous environment undergoing transformation. + Proven track record in coaching, training, and mentoring peers or others. + Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. + Ability to assimilate and communicate complex clinical and product information. **Key Sales Capabilities** + **Territory Analysis / Business Planning** + Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget + Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan + Responds compliantly to competitive threats and opportunities + Educates office staff on payer guidelines and reimbursement procedures to increase pull through + Effectively utilizes promotional materials + **Selling Skills, Engagement & Account Pull Through** + Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately + Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders + Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs + Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition \#LI-Remote **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $107,362.00 - Maximum $166,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $26k-47k yearly est. 6d ago
  • Assistive Technology Professional

    United Seating & Mobility

    Support specialist job in La Vergne, TN

    At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. JOB PURPOSE: The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role. KEY RESPONSIBILITIES: * Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations. * Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals. * Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals. * Manage/Facilitate efficient procurement processes from equipment specification through delivery. * Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities. * Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner. * Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year. * Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities. * Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage. * Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities. * Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry. * Develop and maintain new and existing relations with various referral sources. * Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. * Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. * Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. * The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: * Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered. * Valid Assistive Technology Professional (ATP) certification. * Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Must have valid Drivers License. PREFERRED COMPETENCIES AND QUALIFICATIONS: * Minimum one (1) year experience working with complex rehabilitation technology. * Ability to prioritize multiple tasks, responsibilities and projects independently and effectively. * Previous experience in selling DME equipment. * Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke. * Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations. PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to meet essential functions of the position with reasonable accommodations as necessary * Frequent use of hands, wrists, fingers associated with computer equipment. * Prolonged periods of time working at a desk and/or on a computer. * Occasionally move and reach with arms and hands. * Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed. * Ability to communicate effectively. * Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $61k-76k yearly est. 5d ago
  • To-Go Specialist

    Miller's Ale House

    Support specialist job in Murfreesboro, TN

    Work and Perks Personalities are welcome here. You don't just serve our customers amazing food and drinks, you help make sure they have a pleasant and smooth “pick-up” experience. So what does it take to work with us? We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right and you've got our interest. What we offer: 50% dining privilege Fast-paced, fun environment Open-door communication Ability to advance your career Health benefits Requirements and Qualifications Arrives to work on time as scheduled in full uniform Utilizes standard greetings and telephone etiquette when addressing and speaking with Guests via phone Greets Guests and delivery drivers in a warm and friendly manner while also acknowledging all Guests that come within five feet Follows the “To-Go” steps of service as defined in the training materials Provides the highest level of service by adhering to all Miller's Ale House service standards Works directly with other Team Members to ensure all Guest needs are fulfilled in a timely manner Ensures menu knowledge to address Guests' questions, including food allergy issues, while ensuring order accuracy Maintains a neat and organized work areas to include proper food handling and sanitation protocol Ensures work areas are stocked and ready for the next scheduled To Go Specialist, as well as cleanliness of work area upon departure Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times SAFETY & SANITATION Washes hands every 30 minutes throughout the shift Serves all food and alcohol within accordance of company standards and state service requirements Maintains clean and sanitized work areas Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard TEAMWORK, SKILLS AND EDUCATION Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member's responsibility Positively communicates with other Team Members and Management to keep one another informed Provides exceptional service throughout the entire shift Possesses strong communication skills and the ability to work alone as well as with a team Ability to multitask and work in a fast-paced environment Ability to work with numbers and handle cash Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software Must be a minimum of 18 years of age unless otherwise dictated by state law Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked PHYSICAL DEMANDS The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include: Remain standing for extended periods of time Bending, squatting, and lifting, up to 20 lbs., for short distances Ability to work with varying noise levels Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.
    $30k-58k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Murfreesboro, TN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-39k yearly est. 21d ago

Learn more about support specialist jobs

How much does a support specialist earn in Franklin, TN?

The average support specialist in Franklin, TN earns between $24,000 and $59,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Franklin, TN

$37,000

What are the biggest employers of Support Specialists in Franklin, TN?

The biggest employers of Support Specialists in Franklin, TN are:
  1. CarringtonRES
  2. Fifth Third Bank
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