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Support specialist jobs in Franklin, TN

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  • IT Support Technician

    Ariento

    Support specialist job in Franklin, TN

    This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay
    $50k-70k yearly 1d ago
  • Technical Support Specialist

    Computer Manufacturing

    Support specialist job in La Vergne, TN

    We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment. Key Responsibilities: Install, configure, and deploy NVIDIA servers for optimal performance and scalability. Perform maintenance and firmware updates on NVIDIA GB200 servers. Troubleshoot and resolve server hardware/software issues to minimize downtime. Monitor and optimize server performance and stability. Apply system updates, patches, and drivers as needed. Assist with server integration and data center operations, including rack setup and cabling. Maintain documentation on configurations, maintenance, and issue resolution. Collaborate with IT and network teams to ensure seamless operations. Required Qualifications: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proven experience supporting NVIDIA or similar high-performance server hardware. Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP). Experience with server virtualization and data center operations. Excellent troubleshooting, problem-solving, and communication skills. Preferred Qualifications: Experience with NVIDIA GPUs, CUDA, or high-performance computing environments. Knowledge of IPMI, iLO, or similar management frameworks. Certifications such as CompTIA A+, CCNA, or equivalent. Familiarity with AWS, Azure, or Google Cloud integration.
    $35k-58k yearly est. 2d ago
  • Customer Support Specialist

    Diversified Recruitment Services, LLC

    Support specialist job in Lebanon, TN

    The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action
    $32k-46k yearly est. 4d ago
  • Customer Support Specialist

    Insight Global

    Support specialist job in La Vergne, TN

    Customer Support/Inside Sales Representative - Post Sale Onsite Monday-Friday 7:00 am to 4:00 pm in La Vergne, TN Required Skills & Experience -Strong organizational skills, ability to multitask, and attention to detail -Strong communication skills, both written and verbal -Excel proficiency -Some customer service experience Nice to Have Skills & Experience -Experience in the metal processing industry, specifically with steel or other carbon-based materials Job Description A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery. Day to day: -Serve as the primary point of contact for customers post-sale -Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications -Complete data-entry and reporting on all order information -Build and maintain customer relationships
    $32k-46k yearly est. 2d ago
  • Server Support Specialist

    Eteam 4.6company rating

    Support specialist job in La Vergne, TN

    Key Responsibilities: Server Installation & Configuration: Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications: Bachelor's degree/High School Diploma. Proven experience working with servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Preferred Qualifications: Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.
    $36k-55k yearly est. 1d ago
  • IT Support Technician

    Technology Company 4.4company rating

    Support specialist job in La Vergne, TN

    Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment
    $30 hourly 3d ago
  • Asset Management Specialist (Software)

    MMD Services

    Support specialist job in Shelbyville, TN

    Our client, a company within the consumer goods industry, working with well-known brands and products, is looking for a Software Asset Management Specialist to help support and maintain the company's software tools and licensing. This role will assist with tracking software usage, organizing license information, and helping employees get the software they need. The ideal candidate is detail-oriented, comfortable with technology, and experienced with Excel. This person must also have experience with hardware asset management. Responsibilities: Software Tracking & Organization Help maintain accurate records of company software licenses, purchases, and renewals. Track which employees or locations are using specific software tools. Assist with monitoring license counts to make sure the company stays within usage limits. Purchasing & Requests Process incoming requests for new software or renewals. Check availability of existing licenses before new purchases. Work with vendors or IT leadership on simple purchase or renewal needs. Compliance & Reporting Help gather information for software audits. Support basic reporting on software usage, renewals, and inventory. Keep documentation and spreadsheets updated and organized. Employee & Team Support Assist employees with questions about available software or access needs. Provide simple training or guidance on how to install or access approved tools. Work with IT teams to help track software deployments or removals. General Asset Management Maintain databases or spreadsheets related to software assets, warranties, and service agreements. Support asset lifecycle tasks such as renewals, updates, or retiring older tools. Skills & Experience Strong Excel skills (vLookups and pivot tables preferred). Basic understanding of software licensing or IT asset management is helpful. Experience working with computers, hardware and software installations, or inventory tracking is a must. Strong attention to detail and ability to stay organized. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
    $61k-105k yearly est. 1d ago
  • Workforce Support Specialist (Nashville Tennessee area)

    Avery Dennison Corporation 4.8company rating

    Support specialist job in La Vergne, TN

    The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. They will have primary support assignments but will be able to support across multiple groups/sites as needed. Reporting to the US Workforce Support Manager, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region. Critical Objectives/Outcomes * Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. Ability to lead and influence change. * Conducts impartial investigations and form conclusions based on evidence. * Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. * Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities. * Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation). * Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc. * Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc. * Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. * Build and maintain relationships & partnerships with assigned sites/groups. * Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow. Continually look for ways to use technology to aid HR and EE experience. * Support key projects passionate about new process or capability development/improvement. * Regional travel up to 25% Skills & Capabilities * Change agent with ability to lead influence change with key stakeholders in a positive and constructive manner * Excellent verbal and written communication skills. * Detailed understanding of human resources and labor relations principles, practices, and procedures. * Ability to manage multiple priorities /cases at once, knowing when to reach out for support and escalate as needed. * Ability to successfully use digital case management and workflow management tools to complete core activities. * Ability to create and maintain positive relationships with employees, functional leaders, and other team members. * Ability to compile, research, and analyze information. * Ability to compose and present comprehensive reports. * Bachelor's degree in Human Resources, Business, or related field required * At least one to four years of related experience required * Spanish speaking a plus The salary range for this position is $64,000 - $85,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $64k-85k yearly 2d ago
  • IT Help Desk Support - Tier 1

    VSL Employee Co LLC 3.6company rating

    Support specialist job in Brentwood, TN

    Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.
    $44k-80k yearly est. 26d ago
  • Workforce Support Specialist (Nashville Tennessee area)

    Vestcom 4.3company rating

    Support specialist job in La Vergne, TN

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. They will have primary support assignments but will be able to support across multiple groups/sites as needed. Reporting to the US Workforce Support Manager, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region. Critical Objectives/Outcomes Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. Ability to lead and influence change. Conducts impartial investigations and form conclusions based on evidence. Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities. Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation). Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc. Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc. Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. Build and maintain relationships & partnerships with assigned sites/groups. Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow. Continually look for ways to use technology to aid HR and EE experience. Support key projects passionate about new process or capability development/improvement. Skills & Capabilities Change agent with ability to lead influence change with key stakeholders in a positive and constructive manner Excellent verbal and written communication skills. Detailed understanding of human resources and labor relations principles, practices, and procedures. Ability to manage multiple priorities /cases at once, knowing when to reach out for support and escalate as needed. Ability to successfully use digital case management and workflow management tools to complete core activities. Ability to create and maintain positive relationships with employees, functional leaders, and other team members. Ability to compile, research, and analyze information. Ability to compose and present comprehensive reports. Qualifications Bachelor's degree in Human Resources, Business, or related field required At least one to four years of related experience required Spanish speaking a plus Additional Information The salary range for this position is $64,000 - $85,000 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.
    $64k-85k yearly 3d ago
  • Warehouse Support Specialist - SAP Experience Needed

    Summit Electric Supply 4.8company rating

    Support specialist job in Mount Juliet, TN

    Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution. Job Description THIS ROLE WILL BE AT A CUSTOMERS NEW WAREHOUSE FACILITY IN MT. JULIET. MUST HAVE SAP EXPERIENCE, specifically order entry and inventory management, not WMS. Role Summary: Primarily responsible for assisting Summit's customers in person and works closely with warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages. Essential Job Functions * Meeting and exceeding customer expectations in person when fulfilling orders and helping with products * Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice * Assists warehouse associates at times when additional assistance is needed to meet customer demand * Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer. Qualifications Essential Qualifications and Experience: * SAP experience * Forklift experience preferred, but not needed * Order entry, inventory management, cycle * Microsoft Excel * Strong external and internal customer service orientation * Excellent interpersonal and communication skills, oral and written * Unwavering commitment to Summit values and mission * Strong ability to organize and manage multiple priorities * Ability to effectively adapt to change and thrive in a stimulating, fast paced environment * Possess selfless team player approach * Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts * High school diploma or GED Beneficial Skills and Experience: * Experience in the electrical distribution industry * Product knowledge for the electrical industry * Previous experience in the Summit Warehouse is preferred. * Ability to perform duties with minimal supervision or guidance Physical Challenges * Ability to lift 50+ lbs on a regular and consistent basis * Ability to operate standard warehouse equipment * Ability to stand for long periods of time Pre-employment assessments, drug, and background screens are administered. Professional appearance required. Additional Information Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today! Be a part of the Summit Electric family with room to grow and excel! Not sure if this position is right for you? Click here to submit your information to our recruiting team. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building an inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process, please contact our lead recruiter at ************** x 1224. Employment with Summit Electric Supply is at-will. This means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice. Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.
    $47k-73k yearly est. 3d ago
  • IT Support and Event Specialist

    Cumberland University 3.9company rating

    Support specialist job in Lebanon, TN

    The IT Support and Event Specialist will work under the direction of the Manager of Support Services and the Director of Information Technology and will serve as Tier 1 support for the university's IT support services. Responsibilities: Responsibilities include, but are not limited to: * Provide front-line hardware and software support for employees' desktops and laptops, peripherals, printers and other technologies * Troubleshoot user account issues for employees and students * Support and maintain A/V equipment and classroom technology * Address advanced support cases by assessing inbound cases and assigning tickets to appropriate support personnel * Identify and report areas for improvement by assessing and evaluating incoming support cases * Assist with the setup and teardown of events Standard Expectations: * Experience troubleshooting Windows 10/11 operating systems * Experience troubleshooting Mac operating systems * Must be familiar with common desktop and user administration paradigms and tools such as: * System imaging * MS Active Directory * Antivirus/Antimalware tools * Must have a basic understanding of computer networking * Must be able to provide advanced hardware and software support such as: * Replacing failed hardware * Operating system installation * Be willing to work outside of standard operating hours, including nights and weekends, to provide support for various events on campus on an as-needed basis * Candidate must be able to work in hot/cold conditions for I.T. projects. Must be able to carry up to 50 pounds, climb ladders, work in attics and underneath floors, and carry computer equipment across campus Qualifications and Skills: * Possess good organizational and communication skills * Strong interpersonal skills when dealing with internal or external clients * Good troubleshooting abilities when working on complex issues * Excellent customer service skills when assisting users with technical problems * Ability to use good judgment and prioritize work effectively Education and Experience: Minimum of an Associate Degree in IT or 1-3 years of relevant experience in a related role Job Type: Full-time Benefits: * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Retirement plan * Tuition reimbursement * Vision insurance Compensation Package: * Hourly pay * Overtime pay Schedule: * 8 hour shift * Evening shift * Monday to Friday * On call * Overtime * Weekends as needed Experience: * IT Support: 1 year (Required) Ability to Commute: * Lebanon, TN 37087 (Required) Work Location: In person
    $48k-57k yearly est. 3d ago
  • AED Program Optimization Specialist (sales)

    Safe Life Us

    Support specialist job in Franklin, TN

    Job DescriptionDescription: Coro Medical, a Safe Life US company, is seeking an action oriented, self-driven sales professional to join our growing team as an AED Program Optimization Specialist! Safe Life is a leading group of companies specializing in AEDs and related products & services. Driven by an unwavering commitment to make a change, we are creating a lasting legacy where each life-saving device deployed represents a step toward a safer world. This is where you come in! The AED Program Optimization Specialist is responsible for using their outbound sales and relationship building skills to expand and optimize programs by understanding the customer's current state and closing gaps within their AED program to ensure life-saving readiness capabilities through AEDs, CPR/AED and related training and comprehensive Program Management. This position primarily makes outbound calls and related follow up our dormant and active customer base to build relationships, educate, influence and ultimately close sales to achieve quota expectations. Key Success Factors Driven to achieve. You are motivated by smashing your goals and owning your success. You don't let excuses get in your way and proactively seek solutions to obstacles and challenges. A people person who enjoys engaging with others. You embrace dialing the phone to call into our customer database and deeply engage to move a deal forward. You are energized by conversing with others and approach every conversation with curiosity and desire to make an impact. Highly organized and resourceful and thrive in a fast-paced environment. You enjoy having multiple balls in the air at one time and can easily move from one customer or task to the next and keep it all straight even amid distractions. Hungry to learn and grow and strive for continuous improvement. You seek out knowledge and information and are on an ambitious career trajectory. You think outside the box and find creative solutions to problems to achieve your goals. Driven to make a difference. You are inspired to do your best every day not just because of what you do, but why you do it. You wake up every day thinking about your role in helping in achieving our shared goal of saving lives at scale. Position Expectations Achieve daily outreach targets and maximize sales opportunities to achieve quota expectations. Perform targeted outreach activities to build a pipeline of opportunities to cross sell and up sell accessories, CPR/AED training & program management to existing and new customers. Manage the sales process by thoroughly understanding decision makers, actions and timelines necessary to close deals and accurately forecast sales opportunities. Document all sales interactions timely and accurately in the CRM. Educate customers and prospects on our products and services, not just around the features and benefits, but also influencing them through why (saving lives). Develop and maintain strong relationships with potential and existing customers, acting as a program partner, delivering exceptional service and adding value in every interaction. Create value around our full suite of offerings to include products (AEDs & accessories and first aid), solutions (program management and medical direction), and training (CPR/AED, active shooter, etc) to drive sales and increase loyalty and retention. Develop and maintain a strong working relationship, and work closely with, our training and program management teams to ensure scheduling and follow up is expertly executed and with a high level of customer service. Develop and maintain expert-level product knowledge, to include, and an understanding around regulations associated with AEDs. Identify industry trends and relevant competitive information, providing feedback and input to the company. Maintain compliance with all company policies and procedures, as well as position applicable federal, state and local laws. Other tasks or activities as necessary to meet individual, departmental or company objectives, or as assigned. Qualifications Associate's degree in business or related field or equivalent experience. Bachelor's degree preferred. At least 1 year of high touch outbound customer engagement / lead generation (inside sales and prospecting) or related sales experience. Previous experience with CRM and/or ERP preferred. Strong working knowledge of Microsoft Office Suite including Outlook, Word and Excel and/or Google Suite and ability to quickly and easily learn technology/software programs. Demonstrated ability to think creatively and strategically to meet customer needs. Strong sales aptitude and customer service skills, and desire to grow your sales career. Exceptional professional communication (verbal and written) and presentation skills. Curious, driven to achieve, and willing to challenge and ask thoughtful questions. Experience in a fast-paced environment requiring multitasking. Demonstrated ability to positively manage working relationships. Ability to work independently, with minimal supervision, as well as with others. Exceptional personal initiative and desire to drive continuous improvement. A desire to continually learn and grow in your career. Benefits Competitive compensation package and paid time off Medical, dental & vision insurance with generous company cost share 401k with 4% company match and immediate vesting Company provided group term life insurance, short and long term disability Engaged leaders with a desire to help you grow and succeed A fun company culture, making a difference by helping to save lives Requirements:
    $38k-63k yearly est. 28d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Brentwood, TN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-65k yearly est. 9d ago
  • Help Desk Technician

    First Call Claims Solutions 3.7company rating

    Support specialist job in White House, TN

    First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business as First Call Claims Solutions, is a trusted inbound call center with over 25 years of experience serving more than 1,000 companies nationwide. We specialize in processing First Notice of Loss (FNOL) and First Notice of Incident (FNOI) claims across all lines of business. Our flexible service models are designed to meet the unique needs of each client, offering: 24/7 availability After-hours support Overflow handling Dedicated CAT (catastrophe) response resources Accurate and efficient data entry services With more than two decades of proven performance, First Call Claims Solutions delivers seamless claims intake, dependable support, and exceptional customer service. About the Role: As a Help Desk Technician, you will serve as the first point of contact for users seeking technical assistance or support to ensure smooth and efficient IT operations. This role involves diagnosing and resolving hardware, software, and network issues, managing support tickets, and maintaining high standards of customer service. Shift: Sunday - Thursday; 8:00 AM - 4:00 PM (37.5 hours per week) Includes a 30-minute unpaid break each day Option to work 8:00 AM - 5:00 PM with a one-hour unpaid lunch for those seeking a 40-hour work week Location Requirement: Remote Must reside in an approved state: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or virtual support platforms. Diagnose and resolve hardware, software, and network issues in a timely and efficient manner. Provide technical support for Windows systems, printers, and standard office applications. Escalate complex problems to the Director of IT when necessary. Install, configure, and maintain desktop/laptop computers, peripherals, and software applications. Maintain accurate documentation of user issues, troubleshooting steps, and resolutions using Help Desk. Set up new user accounts, email, access permissions, and other onboarding/offboarding tasks. Assist with system updates, patches, and backups to ensure security and reliability. Educate users on best practices and basic troubleshooting steps. Collaborate with IT team members to identify trends and improve help desk procedures. Performs other related duties as assigned. Network Requirements: Private, secure internet connection (Ethernet recommended, no public Wi-Fi or VPNs) Speed test required upon hire (****************** Logins must occur within the U.S. Desired Characteristics: Ability to provide professional and courteous phone demeanor while clearly communicating technical information to users. Ability to provide concise written documentation and email correspondence that ensures issues are accurately recorded and resolved efficiently. Ability to work effectively with teams cross-departmental Ability to manage multiple tickets or requests efficiently. Qualifications: 18 years or older High school diploma or GED IT certifications preferred 1-2 years of computer information systems education preferred Basic knowledge of networking concepts and understanding of cybersecurity principles and safe computing practices. Must have a personal cell phone Excellent communication skills (written and oral) Reliable, punctual, and able to self-manage Ability to multi-task and thrive under pressure Must be authorized to work in the U.S. without sponsorship Benefits & Compensation: Pay: Based on experience Medical: Eligible 1st day of month following hire Ancillary Benefits: Eligible 1st day of month after 60 days (Dental, Vision, Life & AD&D, Accident Insurance, Critical Illness, Dependent Care, FSA, Telemedicine, Long & Short-Term Disability, Employee Assistance Program, SavvyFi College Savings) 401K: Eligible after 6 months PTO: Eligible after 90 days #LI-Remote
    $34k-64k yearly est. 44d ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support specialist job in Mount Juliet, TN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles * Utilize salesforce for title absent support * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly Auto-Apply 10d ago
  • Community Disaster Program Specialist - Murfreesboro, TN

    Msccn

    Support specialist job in Murfreesboro, TN

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): As a Community Disaster Program Specialist, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 1. Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities. 2. Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area. 3. Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. 4. Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies. 5. Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area. 6. Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters. 7. Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. This position is not eligible for relocation assistance. Additional Qualifications/Responsibilities WHAT YOU NEED TO SUCCEED (Minimum Qualifications): - Education: Bachelor's degree required, or equivalent combination of education and related experience required. - Experience: Minimum 3 years of related experience. - Valid Driver's License REQUIRED SKILLS AND ABILITIES: - Ability to coordinate staff and volunteer activities. - Excellent interpersonal, verbal, and written communication skills. - Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. - Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. - Ability to work outside of regular duty hours including nights and weekends. RESIDENCY REQUIREMENTS • Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. • Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business offices with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in Project Management and emergency response a plus DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition
    $38k-63k yearly est. 58d ago
  • Territory Support Specialist (Field/Travel)

    Vontier

    Support specialist job in La Vergne, TN

    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $50k yearly 60d ago
  • Autism Support Specialist - Entry Level

    Hopebridge 3.5company rating

    Support specialist job in Lebanon, TN

    Job DescriptionWhy You'll Love this Behavior Technician / Registered Behavior Technician Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Behavior Technician (BT) / Registered Behavior Technician (RBT) with Hopebridge in Lebanon, TN, where every day is a new opportunity to make a difference in kids with Autism! At Hopebridge, you're not just following a career path - you're shaping your own journey with the support of our cutting-edge internal development programs. Pay: $18 - $20 / hour based on experience and completion of RBT certification *training is paid at a lower rate Behavior Technician / Registered Behavior Technician Benefits Paid RBT Certification - No experience necessary, we will help you get trained on the job! Annual $75 Professional Development Stipend: Invest in your growth and expertise in Autism intervention Exclusive professional development programs tailored for working with children on the autism spectrum and fuel your career growth Flat-Rate Pay: Unlike other providers, we pay a flat hourly rate, rather than differing rates for billable and non-billable hours Get up to 50% of paycheck before payday through Rain app Health, Vision, and Dental Insurance: Prioritize your physical well-being 18 Days of PTO: Enjoy paid time off, holidays, and a flex holiday 401K Retirement Options with Company Match: Secure your financial future Opportunity to Relocate: Explore exciting career possibilities in any of our states Monday through Friday Schedule: Say goodbye to nights and weekends Fun at Work: Engage in regular in-center celebrations, spirit weeks, competitions, and team-building opportunities Our goal is to establish a caring clinical setting for our patients, both now and in the future. If you're prepared to start a career that leaves a meaningful impact, apply for the Behavior Technician position today! Responsibilities Create an environment that fosters skill acquisition, functional communication, and school readiness for children Learn directly from Board Certified Behavior Analysts (BCBA) to provide therapy that transforms lives Review behavior plans and instructional materials to ensure consistent implementation and monitor outcomes Complete daily progress notes related to the implementation of the intervention plan Work with children by creating an environment that champions continued skill acquisition and development of functional communication, peer interactions, and school readiness, just to name a few Celebrate victories (both big and small!), help kids and families celebrate milestones, and get more high fives than you've ever thought possible Required Skills At least 18 years of age High school diploma or equivalent Hopebridge-BT-Lebanon (TN)
    $18-20 hourly 21d ago
  • Software Asset Management Specialist

    MMD Services

    Support specialist job in Shelbyville, TN

    Our client, a company within the consumer goods industry, working with well-known brands and products, is looking for a Software Asset Management Specialist to help support and maintain the company's software tools and licensing. This role will assist with tracking software usage, organizing license information, and helping employees get the software they need. The ideal candidate is detail-oriented, comfortable with technology, and experienced with Excel. This person must also have experience with hardware asset management. This is a long-term, rolling contract with a Global and growing organization. Hybrid onsite attendance is required 2 days per week. Responsibilities: Software Tracking & Organization Help maintain accurate records of company software licenses, purchases, and renewals. Track which employees or locations are using specific software tools. Assist with monitoring license counts to make sure the company stays within usage limits. Purchasing & Requests Process incoming requests for new software or renewals. Check availability of existing licenses before new purchases. Work with vendors or IT leadership on simple purchase or renewal needs. Compliance & Reporting Help gather information for software audits. Support basic reporting on software usage, renewals, and inventory. Keep documentation and spreadsheets updated and organized. Employee & Team Support Assist employees with questions about available software or access needs. Provide simple training or guidance on how to install or access approved tools. Work with IT teams to help track software deployments or removals. General Asset Management Maintain databases or spreadsheets related to software assets, warranties, and service agreements. Support asset lifecycle tasks such as renewals, updates, or retiring older tools. Skills & Experience Strong Excel skills (vLookups and pivot tables preferred). Basic understanding of software licensing or IT asset management is helpful. Experience working with computers, hardware and software installations, or inventory tracking is a must. Strong attention to detail and ability to stay organized.
    $61k-105k yearly est. 2d ago

Learn more about support specialist jobs

How much does a support specialist earn in Franklin, TN?

The average support specialist in Franklin, TN earns between $24,000 and $59,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Franklin, TN

$37,000

What are the biggest employers of Support Specialists in Franklin, TN?

The biggest employers of Support Specialists in Franklin, TN are:
  1. Iris Diagnostics
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