Help Desk Technician
Support specialist job in Saint Paul Park, MN
Akkodis is seeking an IT Support Technician role for a Contract role with a client in St Paul Park, MN (Onsite). We're ideally looking for an applicant with hands-on experience in break-fix/desktop and hardware support.
Pay Range: $25-$28/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
General Description:
Under general direction, the IT Technician is responsible for providing end-user support and ensuring the smooth operation of IT systems within a refining environment.
Working closely with onsite resources, the technician will gain hands-on experience supporting network operations and administration, including installation, maintenance, configuration, and integrity of refining business systems.
Technical Skills:
Proficient in supporting Apple iOS and mobile devices
Experience with ServiceNow (ITIL framework)
End-user hardware support (Dell/HP PC's)
Windows 11 operating system
Application, networked printer(s), and adv network troubleshooting
Summary of Responsibilities:
Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware
Configure and manage Microsoft Windows operating systems
Perform software installation and updates
Support network and stand-alone printers
Provide remote access support
Manage network switching and cabling
Maintain audio-visual equipment and mobile device connectivity
Support Cisco telephones and radio systems
Handle basic server hardware maintenance
Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components
If you are interested in this role, then please APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Helpdesk Specialist
Support specialist job in Minneapolis, MN
Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota.
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access
Provide Level 2 support for installation, configuration, and operation of hardware and software products
Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support
Image machines, load software, and set up email and Office 365 accounts
Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow)
Travel occasionally between offices (~6 miles apart) to provide onsite support
Collaborate with team members to maintain a supportive and efficient IT environment
Desired Skills/Experience:
5+ years of hands-on experience supporting desktops and laptops in corporate office environments
Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus
Knowledge of IT ticketing systems (ServiceNow preferred)
Valid driver's license and reliable transportation
Strong problem-solving, communication, and teamwork skills
Ability to work independently and collaboratively in a dynamic environment
Basic Windows certifications (e.g., Microsoft certifications)
Exposure to both Windows and Mac environments
Experience in in-person support roles rather than call center-only roles
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Technical Support Specialist
Support specialist job in Minneapolis, MN
Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development.
Responsibilities:
Handle client-facing calls and actively participate in the inbound call queue.
Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines.
Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus.
Collaborate with team members across the department to provide comprehensive support.
Utilize established knowledge base (KB) articles to troubleshoot and resolve issues.
Engage in continuous learning through hands-on experience and guided training.
Manage customer technical support cases via phone and email.
Qualifications:
2+ years of help desk experience or CompTIA A+ certification.
Local candidates only.
Desktop Support Engineer
Support specialist job in Minneapolis, MN
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Help Desk Specialist
Support specialist job in Minneapolis, MN
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring a hands-on Help Desk Specialist for our client (a major electricity and natural gas utility provider) based onsite in Minneapolis, MN.
This is a Level 2 deskside support role requiring 5-7 years of real-world, in-person experience supporting corporate end-users. You will be responsible for full hardware/software lifecycle support, from new hire setups to advanced incident troubleshooting across both Windows and (some) Mac environments.
Role Details
Compensation: Competitive pay rate of $25 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract with potential for extension.
Location: 100% Onsite in Minneapolis, MN (Full-time, standard hours).
What You'll Be Doing
Provide Level 2 deskside support for internal employees, handling incident tickets and managing service requests.
Execute full hardware lifecycle support, including imaging machines, loading software, and conducting new hire setups (laptops/desktops).
Troubleshoot complex hardware and software incidents, primarily supporting Windows 11 and Office 365 environments.
Utilize an incident management system (experience with ServiceNow is preferred) to track and resolve tickets efficiently.
Collaborate within a supportive team environment, demonstrating strong problem-solving and communication skills with end-users.
What We're Looking For
5-7 years of dedicated experience in an in-person, deskside support role (not strictly call center support).
Proficiency in supporting and troubleshooting Windows 11 operating systems and the full Office 365 suite.
Experience performing hardware and software installation, configuration, and repair for corporate-grade laptops and desktops.
A Valid Driver's License and dependable transportation are required for minimal travel between local offices (mileage reimbursed).
Strong communication and teamwork skills; exposure to MacBooks is a plus but not required.
Apply today to join a collaborative IT team, delivering essential support services for a leading utility company and directly impacting daily operations.
#HelpDeskSpecialist #DesksideSupport #ITSupport #Windows11 #Office365 #ServiceNow #MinneapolisJobs #MinnesotaJobs #Contract
Senior Sales Support Specialist
Support specialist job in Eden Prairie, MN
Job Title: Senior Sales Support Specialist Department: Sales Reports to: VP of Sales
About the Role: Beacon Hill's client in Eden Prairie, MN is seeking a Senior Sales Support Specialist for a permanent, full-time position supporting the VP of Sales. The ideal candidate will have experience in sales support within a manufacturing or distribution environment and enjoy working with data to drive insights and efficiency.
Key Responsibilities:
Model and promote core organizational values
Provide reporting for current and new customers (e.g., vendor sales, margin erosion, lost business, business reviews)
Assist with pricing analysis and supplier rebate reconciliation in collaboration with Finance
Manage CRM systems to ensure pipeline accuracy and user adoption
Track and integrate supplier promotions and co-op/MDF funds into CRM and sales tools
Oversee customer contract management, including expiration tracking and scope monitoring
Lead special projects and initiatives as assigned
Analyze customer buying trends and provide actionable insights to leadership
Collaborate with internal teams (Customer Service, Finance, Supply Chain) to improve operational data flow and transparency
Prepare data-driven insights for customer reviews and events
Provide leadership to the Customer Programs team, including one direct report and oversight of contract management and account review processes
Required Qualifications & Competencies:
Minimum of 5 years of experience in a sales support or sales operations role, preferably in a manufacturing or distribution environment
MUST have intermediate experience with Microsoft Excel and be very comfortable with pivot tables
Experience with business intelligence tools (e.g., Phocas) and CRM platforms (e.g., Proton.AI) is ideal-any CRM experience is considered transferable
Strong analytical skills and comfort working with large data sets
Ability to anticipate needs, identify risks, and proactively drive solutions
Excellent time management and prioritization skills
Strong collaboration and problem-solving abilities
Professional discretion with confidential information
Work Environment & Physical Requirements:
Typical warehouse and manufacturing setting with standard temperature and lighting variations
Frequent sitting, standing, walking, speaking, and occasional lifting (up to 15 lbs)
Some travel may be required
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support specialist job in Saint Louis Park, MN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Right of Way Specialist
Support specialist job in Bloomington, MN
Seeking a skilled Staff Right of Way Specialist to support land acquisition, negotiations, permitting, and stakeholder coordination. This role involves property research, title and survey review, construction coordination, and ensuring compliance with state regulations. Ideal candidates bring strong communication, meticulous attention to detail, and the ability to work independently or within a multidisciplinary team.
Key Responsibilities
Analyze, interpret, and draft Land and Right of Way agreements, including deeds, easements, leases, permits, and licenses.
Conduct property research and collect real property documentation.
Input and validate real estate and ROW data in internal systems.
Perform quality assurance reviews of field agent submissions.
Present technical information and research findings to project teams.
Prepare and submit permit applications.
Develop status updates, technical reports, and acquisition documentation.
Support document control, meeting preparation, and project coordination.
Assist with subcontractor oversight, including contract and invoice review.
Participate in public involvement meetings as needed.
Support project planning, including budgeting, scheduling, and defining objectives.
Ensure compliance with safety policies and standards.
Perform additional duties as assigned.
Requirements
State Requirement:
Minnesota Real Estate License required.
Education & Experience (one of the following):
Bachelor's degree + 4 years of relevant experience
Associate degree + 6 years of relevant experience
High school diploma + 8 years of relevant experience
Additional Qualifications:
Knowledge of real estate law, title work, and appraisal/land survey interpretation.
Strong verbal and written communication skills.
Ability to manage tasks independently and collaborate with project teams.
Excellent organizational and time-management abilities.
Strong presentation skills.
Experience with database management systems.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Valid driver's license.
SR/WA or other IRWA certifications preferred.
Work Authorization Disclaimer
Applicants must be U.S. citizens and must not require current or future sponsorship to work in the United States.
Positive Support Analyst
Support specialist job in Saint Paul, MN
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Clinical Specialist
$57,500 annually
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.
Qualifications:
Bachelor's Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company's mission and values.
Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding, hands-on work with plenty of variety - no two days are ever the same!
Make a lasting impact in the lives of individuals!
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Service Support Specialist
Support specialist job in Saint Paul, MN
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
IT Support Engineer with 1-3 years
Support specialist job in Eden Prairie, MN
Hi
We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer
Location: Eden Prairie MN
Onsite Work
Full Time
start date: 05th December 2025
Job Responsibilities:
IT Support Engineer - (1-3 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Information Technology Field Technician
Support specialist job in Eden Prairie, MN
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
• Excellent problem-solving, communication, and documentation skills
• Ability to work independently and manage technical issues.
• Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
HSE Specialist
Support specialist job in Saint Paul, MN
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $85,000 - $90,000 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
Roles and Responsibilities
Reporting to the GEA Director of HSE Management - United States, you will be responsible for supporting the implementation and continual improvement of established GEA US and GEA Global HSE management systems. As globally connected HSE professionals at GEA, we are working together to provide safety leadership and empowerment for managers, increase risk awareness toward establishing an open safety culture, and integrate safety in the daily business of all employees. #SafetyByChoice
This is a full-time, on-site position based at our Hudson, WI facility, with occasional travel within the United States as required. You will collaborate closely with facility site managers, as well as service and sales leaders, to advance HSE excellence across the Midwest region of the US.
In this role, you will serve as the primary HSE partner for your assigned US sites, supporting management with a focus on HSE governance, stakeholder engagement, and adherence to GEA's management of change procedures. The position requires both a hands-on operational approach and the ability to operate as a credible and trusted member of the leadership team.
HSE Procedures & Communication
Effectively communicate, implement, and sustain established HSE procedures within assigned business areas.
Ensure clear, consistent communication and consultation with employees on HSE matters.
Tailor communication style to suit different audiences-frontline employees, site leaders, and global stakeholders-to ensure engagement and understanding.
Proactively partner with Site Management and Divisional Leadership teams as a trusted advisor on HSE strategy, initiatives, and decision-making.
HSE System Oversight & Continuous Improvement
Provide expert-level support for GEA's HSE Management Systems.
Manage data integrity and user interaction within online management platforms, including learning, chemical, and hazard management systems.
Conduct and monitor internal audits and inspections, ensuring compliance and continuous improvement.
Maintain internal audit schedules and prepare detailed performance reports with actionable insights.
Support external (third-party) audits and contribute to maintaining Health, Safety, Environmental, and Energy standards.
Training, Culture & Leadership Engagement
Deliver HSE training and provide guidance across all organizational levels.
Support the ongoing development of a proactive safety culture by influencing leadership behaviors and fostering accountability.
Coach and mentor managers and supervisors to strengthen ownership and alignment with HSE objectives.
Incident Management
Lead and support investigations of incidents and near misses to identify root causes and implement preventive actions.
Develop and enhance standard incident-reduction programs, presenting findings and trends to leadership in a clear, business-relevant manner.
HSE Site Activities
Take primary responsibility for HSE management within assigned business areas, including associated project and service activities.
Conduct facility risk assessments and deliver HSE onboarding for new employees and contractors.
Serve as the on-site HSE subject matter expert, balancing operational execution with strategic leadership engagement.
Collaboration & Reporting
Lead and promote site-level HSE initiatives aligned with corporate objectives.
Participate in national and regional HSE meetings.
Support GEA's sustainability reporting and contribute to US and Global HSE initiatives.
Provide meaningful data and reports that link site-level results to broader US, North American, and Global performance goals.
Facilities & Compliance
Prepare, file, and maintain required records, reports, and permits (EPA, OSHA, and applicable state/local requirements).
Partner with US and Global Quality teams to sustain ISO certifications.
Plan, implement, and coordinate programs in alignment with safety, fire prevention, occupational health, and environmental regulations.
Ensure all HSE recordkeeping and documentation are accurate, complete, and compliant.
Your Profile / Qualifications
Bachelor's Degree in Occupational Health and Safety, Environmental Health, or a related discipline (required).
Minimum of 2 years of practical HSE experience, including management system oversight, risk assessments, hazard identification, and driving safety culture improvements (required).
Strong proficiency with digital HSE tools and computer-based systems (LMS, chemical management, safety prequalification platforms, etc.).
Exceptional attention to detail and commitment to quality assurance.
Engineering background preferred, ideally with exposure to manufacturing or facilities environments.
Comprehensive understanding of HSE legislation, ISO, and OSHA standards.
Proven ability to partner with senior leaders, influence decision-making, and drive cultural and operational improvements.
Skilled in translating data and performance metrics into practical, actionable insights.
Excellent planning, organizational, and prioritization skills.
Confident and adaptable communicator with strong interpersonal and presentation abilities.
Highly proficient in Microsoft Office; experience with reporting or analytics tools is an asset.
Self-motivated, proactive, and accountable, with a professional and collaborative approach to stakeholder engagement.
At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.
#engineeringforthebetter
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
St. Paul Subaru Love Encore Specialist
Support specialist job in South Saint Paul, MN
Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits andperks, compelling career paths, and a commitment to diversity, inclusion, and belonging.
Compensation:
$18.00/hr with incentive plan! On target earnings (OTE) between $55,000-$75,000 per year!
How do our Subaru Love Encore Specialists Drive Impact?
Function as the subject matter expert at the Dealership. This is accomplished by maintaining Subaru Foundations Certification and participating in continuing product education (including attending offsite meetings as requested by Subaru)
Be technology product knowledge expert and help train new hires on technology settings, starlink, telematic service, etc.
Improve initial satisfaction by providing a deeper understanding of the owner's new Subaru, utilizing resources such as the Dynamic Delivery Checklist, Getting Started Guides, Owner's Manual, and Subarunet
Ensure new owner familiarity with Service & Parts Department
Conduct follow-up (text, e-mail, phone per customer preference) to ensure the majority of new Subaru owners return for a Love-Encore redelivery
Maintain a redelivery calendar/schedule
Run CSI reports daily
Oversee program incentives and administrative duties ($25 customer incentive, delivery receipt, etc.)
Educate the sales team to ensure that upon a new vehicle sale, owners receive; a Love-Encore redelivery appointment, Journal & Pen set, Love-Encore brochure (paper or electronic), and are introduced to the Delivery Specialist if available
Assist sales consultants with product questions, or as needed, with their initial deliveries during busy times
Assist with any aspect of the customer experience (service or sales) with technology questions, i.e. Bluetooth concerns, connectivity issues, etc.
Track Love-Encore survey results; monitor for continued customer experience improvement
Review STARLINK enrollment status to ensure that the new owner's Telematics System has been activated
Assist in maintaining the customer's relationship with the Dealership. Remain an after-sale asset to new owners as product questions arise
Manage promotion and branding of the Love-Encore program at their store (ex. presence on Retailer' Web site, producing video/photo vehicle feature content to assist new owners, providing content for social media channels)
As requested, assist with scheduling the new owner's first service appointment
Assist in maintaining current customer-facing point of purchase materials
We're Looking For:
Must be at least 18 years of age
High school diploma or GED
Ability to maintain ongoing positive relationships with companies and manufacturers
Excellent customer service, organization, and communication skills
Must be self-motivated and detail oriented with the ability to effectively multi-task and prioritize
Proven problem-solving and influencing skills
Intermediate Excel and Outlook proficiency
Experience with advanced PDF processing software
Ideal candidate will have accounting and other back office knowledge
What We Offer:
Medical, Dental, Vision coverage & HSA/FSA
Paid Parental Leave (Maternity, Paternity, Adoption)
Adoption Assistance Program
Life Insurance and 401K with Employer Match
Pet insurance and Employee discounts
Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:
Do The Right Thing
- Nothing is worth compromising a relationship.
Lead By Example
- Be willing to help no matter how difficult the challenge.
Display Positive Energy
- A good attitude is highly contagious.
Be Open Minded
- The only thing that is constant is change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Client Support Specialist - Full-Time
Support specialist job in Minneapolis, MN
Looking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists! Our Direct Support Specialists have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. This position is full-time.
Duties and Responsibilities
Job duties and responsibilities of the position vary to meet the needs of persons served but may include:
Meal planning/preparation.
Facilitation of community activities by using company vehicles.
Assisting with personal and medical cares (helping with dressing, bathing, etc.)
Behavior management.
Medication administration.
Direct Support Specialists travel between multiple site locations as needed.
Schedule
Direct Support Specialists work either morning (6am-2pm) or evening (2pm-10pm) shifts and must be available 5 days a week. Schedules are created with and determined by the Program Director.
Salary/ Schedule
$18.00/hour and Scheduling is created with and determined by the Program Director. Direct Support Specialists must be available to work morning (6am-2pm) and evening (2pm-10pm) shifts and be willing to work weekends.
Benefits
Part-Time Employees
· Sick and Safe Time
Full-Time Employees
· Health Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Short Term Disability
· Voluntary Life Insurance
· 401(k) Retirement Plan
· Flexible Spending Account
· PTO (3 weeks/year for first 2 years)
Requirements:
Required Qualifications
At least a year of experience working as a Direct Support Professional or equivalent role.
Have a passion for helping others and is willing to assist persons served with their varying needs.
Must be 18 years or older.
Must successfully clear a background check.
Current drivers license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options.
Preferred Qualifications
Previous direct care experience.
CPR/AED certified (will train if missing qualification).
Locations Available:
Chaska Locations
Compensation details: 18-18 Hourly Wage
PI461b3f2626cd-31181-33021169
Production Support Technician IV (Onsite)
Support specialist job in Burnsville, MN
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production.
You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks.
You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan.
WHAT YOU WILL DO:
* Identify, disposition, and help progress products that are non-conforming.
* Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training.
* Self-manage workflow throughout area with minimal guidance, to achieve team goals.
* Estimate timeline of defect resolution or process enhancements.
* Identify and correct minor process, material, design, or equipment problems
* Actively participate in material review activities including troubleshooting of non-
* Conformances and disassembly of nonconforming products to identify root cause.
* Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level.
* Provide skill specific training to improve technique and/or understanding of theory of operation.
* Perform technical tasks based on written or verbal instructions. Utilize technical assets.
* Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment.
* Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software.
* Apply technical expertise in the Quality Escape evaluations,
* Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions
* Assist in designing fixtures or mechanical parts.
* Provide technical solutions to engineering.
* Participate on safety initiatives.
* Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation.
* Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question.
* Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment.
* Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks.
* Requisition, manage, and maintain technical assets.
QUALIFICATIONS YOU MUST HAVE:
* Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience
* 4+ years of experience as a production support technician.
QUALIFICATIONS WE PREFER:
* Strong mathematical skills
* Previous manufacturing work experience
* SAP experience
* Strong blueprint understanding
SCHEDULE:
3rd Shift
Friday, Saturday, Sunday 6AM-6:30PM
WHAT WE OFFER
BENEFITS
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
Learn More & Apply Now!
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyEngineering Support Specialist
Support specialist job in Monticello, MN
At UMC, we don't just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we've earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We're a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading!
Why UMC?
Generous PTO: Start with 3 weeks of paid time off per year, with accrual from day one.
Competitive Pay: Attractive base salary for day shift roles, with opportunities for growth.
Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays.
401k Match: Dollar-for-dollar matching up to 5%.
Professional Growth: Tuition reimbursement for professional development.
Work Schedule: Monday through Friday, 8:00 am - 4:30 pm, onsite in Monticello, MN.
About the Role
The Engineering Support Specialist is responsible for the preparing, assisting, supporting, creating, and helping the Engineering and Quality departments with their daily work. This position is responsible for providing timely communications and compiling information relevant to the business needs within the Engineering department. This person will support, maintain, and be a resource for the development and deployment of processes and procedures in the Engineering department.
Great People, Going Beyond, and Growing.
What You'll Do
Runs weekly reports and shares information with appropriate team members as applicable.
Enters and/or reviews data in ERP system before items are scheduled (new and repeat).
Analyzes relevant data to ensure accuracy, identify discrepancies, and recommend necessary actions.
Assists Engineering with data acquisition and analysis to be verified by the Engineer.
Manages filing system and structure, ensuring information is stored in a controlled and organized manor, and available when needed.
Assists in Engineering release of new jobs.
Creates and updates work instructions and policies under the direction of the Manager.
Assists with scheduling and organization of workload and daily activities at the direction of department manager.
Other duties as assigned.
Requirements
Education and Experience:
High School Diploma or equivalent.
Strong PC and Microsoft Office skills (Excel, Word, PowerPoint, Outlook) required.
Experience in Engineering or similar technical field a plus.
Experience in Manufacturing or Quality a plus.
1 or more years of experience in data entry, administrative, or support role.
Epicor or other Manufacturing ERP experience preferred.
Skills and Competencies:
Ability to participate in technical conversations, express ideas, share information, listen actively, and demonstrate professionalism in written and verbal communications.
Excellent judgment and ability to maintain confidentiality.
Strong interpersonal skills: ability to work well with people at all levels.
Ensure all internal and external customers receive positive service experiences.
Promotes a sense of urgency to expedite work though area.
Knowledge and ability to make corrections to grammar, spelling, and punctuation.
Excellent attention to detail and problem-solving skills.
Able to make effective and timely decisions.
Able to work efficiently with minimal supervision.
Able to work both independently and as a team.
Very strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines.
Proficient in various computer software applications such as Microsoft Word, Excel, and Outlook.
Embodies the personal commitment to the shared core values of UMC:
Great People, Going Beyond, and Growing.
Culture Fit:
You're a team player who thrives on collaboration.
You bring a growth mindset and embrace challenges with grit.
You care deeply about delivering excellence and going beyond expectations.
Ready to Join a Winning Team?
If you're passionate about building relationships, solving problems, and contributing to a culture of innovation, UMC is the place for you. Let's grow together - apply today and make an impact!
UMC is an Equal Employment Opportunity Employer
Salary Description $23.07 - $35.82
Direct Support Specialist - Full-Time
Support specialist job in Eagan, MN
*$1000 Bonus Every 90 Days*
Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.
Our Values:
Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.
Pay Range:
$17 - $21 per hour, depending on the site.
Job Description:
At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.
Key Responsibilities:
Provides direct care to person-served
Monitors and maintains safety and health of individuals
Interacts with individuals receiving services
Administers medication
Maintains home and needs of client by cooking, cleaning, etc.
De-escalate interfering behavior
Participates in activities and social experiences within the community with individuals
Shares behavioral, health, and program concerns with supervisor
Support personal hygiene and grooming, including bathing and toileting
Perks and Compensation:
$1,000 bonus every 3 months for full-time employees in good standing
$1,000 referral bonus for employee referrals
Additional shift bonuses and unlimited overtime opportunities
5% guaranteed annual raise and opportunities for career advancement
Benefits Overview:
We offer a comprehensive benefits package, including:
Medical insurance
Dental insurance
Voluntary vision insurance
Basic life and AD&D insurance
Voluntary life and AD&D insurance
Voluntary short-term disability insurance
Paid training and professional development opportunities
Other benefits and perks
Bonus Eligibility:
Only full-time employees in good standing are eligible for the hiring incentive.
The $1,000 retention bonus is paid every three months, totaling $4,000 annually.
If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.
#ID
Requirements:
Ability to write narratives in grammatically correct sentences in English
Communication skills adequate to relay information in English
Valid Driver's License with a satisfactory record
Maintains Vehicle insurance
Knowledge of person-centered thinking and planning
Compensation details: 17-21 Hourly Wage
PIbc81d8e5893e-31181-38677766
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support specialist job in Coon Rapids, MN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Information Technology Support Engineer
Support specialist job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.