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  • Partnerships Specialist

    Keurig Dr Pepper 4.5company rating

    Support specialist job in Burlington, MA

    Partnerships Specialist Keurig Dr Pepper's (KDP) Keurig beverage system Strategic Partnerships team is looking for a Partnerships Specialist to provide partnership management support. As Partnership Specialist, you'll contribute individually, to achieve specific functions, tasks and outcomes for Keurig beverage system strategic partners, their brands, and for the overall ecosystem. Primary responsibilities include project management, relationship management, contractual compliance, internal and external communication, partner satisfaction, and achieving key delivery and profitability metrics. The ideal candidate will be able to perform and operate with limited oversight, execute projects across large, distributed teams, and effectively interface and communicate across all levels within Keurig and the partner organizations. Supervisory Responsibilities: No What you will do: Initiate and lead partner products through the Keurig New Product Development (NPD) process Manage partner packaging and creative asset development, review, approval and implementation Be a steward of the brand(s). Lead or support development of brand activations to address Keurig and the partner's objectives, channel strategies and Keurig system equity Assist with, and at times lead improvement initiatives, ad hoc projects and other requests. Continuously evaluate and optimize processes and procedures internally and on behalf of partners Follow all policies, procedures, ergonomic standards and safety requirements as directed by Keurig and the department Total Rewards: Salary Range: $62,500 - $90,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's degree in a related field• Minimum 2 years of Brand, Product, Project or Program Management experience preferred• Working knowledge of brand management and consumer packaged goods• Highly motivated individual with great organizational and follow-up skills • Skilled in Excel, PowerPoint, and other Microsoft Office applications• Critical thinking skills and ability to problem-solve• Highly adaptable; energized by rapid change and ambiguity • Highly collaborative and influential; skilled at working cross-functionally to drive results • Positive, self-motivated leader who can inspire others to rise to new challenges • Ability to travel ~10% of time Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to ****************.
    $62.5k-90k yearly 1d ago
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  • Smartsheet Specialist - Product Launch Support

    JMD Technologies Inc.

    Support specialist job in Cambridge, MA

    Title: Smartsheet Specialist - Product Launch Support Employment Type: Contract (4+ Months - potential to extend) Status: Accepting Candidates About the Role This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions. Key Responsibilities Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities. Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks. Provide real-time visibility into progress, resource allocation, and issue escalation. Partner with cross-functional and global stakeholders to align launch execution and milestones. Support strong project governance and operational execution in a fast-paced environment. Qualifications 3+ years of experience in project management and operational planning. Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking). Experience supporting product launch or commercialization initiatives. Strong communication, organization, and stakeholder management skills. Exposure to pharma, biotech, or life sciences environments preferred. Compensation (MA Pay Transparency) Estimated hourly range: $50-$53/hr (W-2). Final rate within this range will be based on skills, experience, and interview results.
    $50-53 hourly 4d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Support specialist job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 2d ago
  • Technical Support Specialist

    Azara Healthcare

    Support specialist job in Burlington, MA

    Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us! Job Description Role and Responsibilities Utilize SQL skills to resolve customer issues and improve the team's technical abilities Act as the escalation point for complex issues requiring EHR and DRVS product knowledge Educate customers on appropriate data entry workflows Essential Skills Candidate should have a Bachelor of Science in a technical, science, or business field Intermediate database and SQL skills are essential, such as modifying and creating SQL queries Candidate must be proficient and comfortable working in a technical environment Candidate should have at least 1-year of customer service experience Excellent oral and written communication skills Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders Desirable skills Healthcare industry processes experience is preferred, including EHR knowledge Experience supporting and/or implementing a SaaS product preferred Experience with a customer service ticketing system, preferably Jira Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.
    $47k-79k yearly est. 1d ago
  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Support specialist job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 21h ago
  • Engineering Technician - Electro Optical Manufacturing & R&D Support

    PLS Staffing Solutions 4.6company rating

    Support specialist job in Woburn, MA

    Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones
    $72k-107k yearly est. 3d ago
  • Smartsheet Specialist (No C2C/No Sponsorship)

    Randstad USA 4.6company rating

    Support specialist job in Cambridge, MA

    Job Title: Smartsheet Specialist *No C2C/No Sponsorship* Duration: 3 month Contract (Extension not likely) Pay: $50-53/hr W2 Only Description: This role will support the development of the operational project planning for the product launch. This role requires advanced expertise in Smartsheet to design, implement, and maintain dynamic project plans, dashboards, and cross-functional tracking tools that enable launch readiness, visibility, and organizational alignment. Here's What You'll Do Develop comprehensive Smartsheet-based launch project plans, timelines, and dependency maps to ensure visibility and accountability. Build Smartsheet dashboards, reports, and automated workflows to track key launch metrics (KPIs, readiness scores, risk indicators). Design and implement dashboards to visualize progress, resource allocation, and issue escalation in real time. Coordinate with US and global teams to harmonize launch readiness activities. Here's What You'll Need (Basic Qualifications): Bachelor's degree in Business, Life Sciences, Engineering, Information Systems, or a related field 3+ years of experience managing project plans and operational workflows in a fast-paced, cross-functional environment Demonstrated advanced expertise with Smartsheet, including dashboards, automated workflows, reports, and data linking Strong organizational and problem-solving skills with high attention to detail Excellent communication skills and ability to collaborate across diverse functions Experience supporting pharmaceutical or biotech commercial, product launch, or operations teams preferred
    $37k-50k yearly est. 4d ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Support specialist job in Littleton, MA

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Helping Hand for Elderly - Help & support in ADLs

    Guardian Angel Senior Services 3.7company rating

    Support specialist job in Framingham, MA

    Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $41k-64k yearly est. Auto-Apply 40d ago
  • Production Support Specialist

    Scout ET

    Support specialist job in Malden, MA

    The Commonwealth of MA has a 12+ month contract role in Malden, MA (just north of Boston) for a Production Support Specialist Local Candidates are highly preferred as they interview/hire local candidates 1st but it is not a must. (I would like east coast candidates) Key Things: data analysis experience, XML, SQL, DBMS experience such as Oracle, Access, and MS-SQL, and 4+ years experience Description: Our client in Malden, MA for a 12 month contract opening for a Production Support Specialist. Our client is in the process of implementing standard data collection formats and processes for school districts across the Commonwealth. The Schools Interoperability Framework (SIF) is the standard format that all districts will utilize to report student, course, personnel and discipline information to the state. The goals of our program are to (1) increase the quality and availability of data (2) reduce the amount of redundant work performed by districts to manipulate data for each collection and (3) establish a framework to support the future direction and needs of the Commonwealth which include real-time collection and sharing of information. Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem solving for districts and vendors 2) provide data analysis, troubleshoot problems, and provide guidance to vendors and districts trying to complete the transition to sending data via SIF XML standards. DUTIES AND RESPONSIBILITIES -Provide first tier technical support for Production and lower environments. -Document issues and identify patterns in issues for escalation to the management and development teams. -Perform research and analysis on XML messages, validation errors and business rules to provide guidance on how to clear errors for vendors, and business users. -Participate in weekly meetings with vendors and team members. -Resolve assigned/delegated technical issues. -Work with other teams as necessary to troubleshoot errors, escalate issues and provide support services. -Execute implementation plans, assist all resources (from the technical and business community) and address issues to ensure success. -Communicate status and support issues to team members, business community and IT management. -Engage in infrastructure operational management, documentation and integration -Provide support to development, testing, and production systems, as needed. -Perform implementation and system support activities in partnership with a variety of resources in both internal (e.g., Application Teams, Systems Engineering, Network Services, Database Services, ESE staff) and external (e.g., District Users, Student Information System vendors, service provider vendors and others) organizations. -Develop and implement support procedures and environment changes required to support the project during its development life cycle. QUALIFICATIONS -Must be a self starter with good oral and written communication skills, who works well as part of a team -Demonstrated ability to satisfy customer requests and resolve software problems in a timely and professional manner. -Strong attention to detail and complex problem solving capabilities. -Strive to continuously build knowledge and skill, and share expertise with others. -Must have strong desire to learn and ability to acquire a solid understanding of current and future application architecture and business rules. -Ability to multi-task in a fast paced environment and juggle between multiple issues. Knowledge of business system development, management, administration, and problem resolution. -Must have an understanding of relational DBMS (Oracle, MS-SQL, ACCESS, preferred) -Strong SQL skills in writing complex queries with join, union, sub-queries, aggregation etc. to support data analysis -BA in Computer Science or related experience as a developer, business analyst, systems analyst, data analyst, or other related position, preferred. -Knowledge of MicroSoft Windows, Linux or HP/UNIX platform management, administration, SQL and Oracle databases and problem resolution preferred -Knowledge of Java, .Net, preferred Regards Avinash ************************** ************ Additional Information All your information will be kept confidential according to EEO guidelines.
    $72k-116k yearly est. Easy Apply 60d+ ago
  • Production Support Specialist

    E.T. Gresham 3.1company rating

    Support specialist job in Malden, MA

    The Commonwealth of MA has a 12+ month contract role in Malden, MA (just north of Boston) for a Production Support Specialist Local Candidates are highly preferred as they interview/hire local candidates 1st but it is not a must. (I would like east coast candidates) Key Things: data analysis experience, XML, SQL, DBMS experience such as Oracle, Access, and MS-SQL, and 4+ years experience Description: Our client in Malden, MA for a 12 month contract opening for a Production Support Specialist. Our client is in the process of implementing standard data collection formats and processes for school districts across the Commonwealth. The Schools Interoperability Framework (SIF) is the standard format that all districts will utilize to report student, course, personnel and discipline information to the state. The goals of our program are to (1) increase the quality and availability of data (2) reduce the amount of redundant work performed by districts to manipulate data for each collection and (3) establish a framework to support the future direction and needs of the Commonwealth which include real-time collection and sharing of information. Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem solving for districts and vendors 2) provide data analysis, troubleshoot problems, and provide guidance to vendors and districts trying to complete the transition to sending data via SIF XML standards. DUTIES AND RESPONSIBILITIES -Provide first tier technical support for Production and lower environments. -Document issues and identify patterns in issues for escalation to the management and development teams. -Perform research and analysis on XML messages, validation errors and business rules to provide guidance on how to clear errors for vendors, and business users. -Participate in weekly meetings with vendors and team members. -Resolve assigned/delegated technical issues. -Work with other teams as necessary to troubleshoot errors, escalate issues and provide support services. -Execute implementation plans, assist all resources (from the technical and business community) and address issues to ensure success. -Communicate status and support issues to team members, business community and IT management. -Engage in infrastructure operational management, documentation and integration -Provide support to development, testing, and production systems, as needed. -Perform implementation and system support activities in partnership with a variety of resources in both internal (e.g., Application Teams, Systems Engineering, Network Services, Database Services, ESE staff) and external (e.g., District Users, Student Information System vendors, service provider vendors and others) organizations. -Develop and implement support procedures and environment changes required to support the project during its development life cycle. QUALIFICATIONS -Must be a self starter with good oral and written communication skills, who works well as part of a team -Demonstrated ability to satisfy customer requests and resolve software problems in a timely and professional manner. -Strong attention to detail and complex problem solving capabilities. -Strive to continuously build knowledge and skill, and share expertise with others. -Must have strong desire to learn and ability to acquire a solid understanding of current and future application architecture and business rules. -Ability to multi-task in a fast paced environment and juggle between multiple issues. Knowledge of business system development, management, administration, and problem resolution. -Must have an understanding of relational DBMS (Oracle, MS-SQL, ACCESS, preferred) -Strong SQL skills in writing complex queries with join, union, sub-queries, aggregation etc. to support data analysis -BA in Computer Science or related experience as a developer, business analyst, systems analyst, data analyst, or other related position, preferred. -Knowledge of MicroSoft Windows, Linux or HP/UNIX platform management, administration, SQL and Oracle databases and problem resolution preferred -Knowledge of Java, .Net, preferred Regards Avinash ************************** ************ Additional Information All your information will be kept confidential according to EEO guidelines.
    $61k-87k yearly est. Easy Apply 14h ago
  • Application Specialist

    SMC 4.6company rating

    Support specialist job in Boston, MA

    Boston Outside Application Specialist PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch. ESSENTIAL DUTIES Participate in a monthly conference call to provide application success stories Focus on identifying and closing major revenue-producing projects Be involved with key accounts and their projects directly This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC products Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist Provide continuous training to sales employees, customers, and distributors on products and applications This may include assisting the SMC training group with local presentations of training courses Document and/or monitor sales activity in SMC's CRM system Assist sales employees in detailed technical presentations to all levels of customers Complete all other duties as prescribed by sales management as necessary PHYSICAL DEMANDS/WORK ENVIRONMENT Fast-paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Minimum of three (3) years of sales and/or technical field experience with SMC or equivalent industry Experience with or knowledge of competitive products and applications Demonstrated ability to size and implement our newest “high-tech” products Extensive SMC Application knowledge Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical Fluid Power Pneumatic Specialist Certification preferred Proficient in the use of computers and ability to learn new programs and tools as required Clean driving record For Internal Use Only:Sales001
    $89k-118k yearly est. 9d ago
  • Operations Support

    Nutrien

    Support specialist job in Norwood, MA

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. What You'll Do: Maintain facility, vehicles and equipment to company standards Perform general equipment maintenance and mechanical work Load and unload trucks Operate loaders, fork-lifts, tractors and location equipment in a safe manner Blend dry and liquid fertilizer with automated blend systems Load and deliver product to customers and/or custom application equipment Maintain delivery equipment to DOT standards and perform pre-post trip inspections Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements Maintain a clean and safe working environment Follow all Nutrien Ag Solutions Safety Rules Comply with all applicable laws and regulations Other Duties as assigned What You'll Bring: High School Diploma or equivalent required Agricultural, heavy equipment repair or operator experience preferred Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $30k-44k yearly est. 39d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Boston, MA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-83k yearly est. 8d ago
  • Support Operator

    Creatio

    Support specialist job in Boston, MA

    Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture. Creatio is looking for a Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. Key Responsibilities Support Operations & Case Handling * Handle and distribute incoming support cases with proper prioritization and ownership * Monitor the support queue and proactively take cases into work * Provide expert guidance on Creatio products and related services * Process service requests including cloud-related actions, licensing, and SLA activation * Keep customers informed about case progress and resolution timelines * Manage escalations and support critical customer situations * Collect and analyze customer feedback to improve support quality Customer Communication * Communicate with customers via phone, chat, and email in a clear and professional manner * Provide consultations and explanations tailored to customer needs * Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement * Create, update, and maintain knowledge base articles and internal documentation * Collaborate with the Academy team by providing feedback and content improvement suggestions * Identify recurring issues and contribute to optimization of support processes and service quality Candidate Expectations * Experience in customer or technical support roles * Strong understanding of HelpDesk / ServiceDesk operations * Excellent verbal and written communication skills * Strong capability to explain technical concepts clearly to users * Ability to manage escalations and critical cases with a solution-oriented approach * Confident use of office software, email clients, and web browsers * Basic understanding of PC architecture and networks * Foundational knowledge of databases (DBMS) is a plus * Strong teamwork skills and the ability to manage multiple tasks simultaneously * English proficiency at B2 level or higher What You Should Expect From Us * The award-winning product (a Leader in Gartner Quadrants) to be proud of * A remote-first hybrid model: while giving plenty of space for personal focus, we encourage regular meetings in one of our five hubs worldwide * Culture of genuine care, ownership, dedication, and high standards * A vibrant corporate life: explore your teammates' cultures in online and offline events, take part in sports competitions, art masterclasses, and unforgettable parties * Health support: multiple medical insurance options provided with our trusted partner * Competitive pay for all team members * Paid leave options for life events, sickness, and more * A modern and welcoming hub in the Kyiv city center for collaboration or focused work
    $30k-43k yearly est. 31d ago
  • Peer Support Specialist, Behavioral Health

    Internships.com 4.1company rating

    Support specialist job in Boston, MA

    DUTIES AND RESPONSIBILITIES: Peer Support Specialists function as role models to peers, exhibiting competency in personal recovery and use of coping skills to serve as a consumer advocate and provide consumer information and peer support to help clients move out of shelter and into housing. Responsibilities include: Perform a wide range of tasks to help clients regain independence within the community, regain mastery over their own recovery process, and move out of shelter into permanent housing. Engage and build relationships and rapport with shelter guests, engaging them in Behavioral Health services. Coordinate, plan, and conduct Behavioral Health education classes, groups and events. Assist clients in applying for and obtaining vital documents-including social security cards, IDs, and birth certificates. Assist clients in completing various housing and housing-related applications, including BHA applications. Bring MATCH-enrolled clients on apartment viewings and lease signings as needed. Transport clients to related appointments, including medical, psychiatric, BHA, RMV, social security office, job fairs, furniture bank , etc. Assist clients obtaining any documentation for SSI/SSDI applications. Schedule appointments for clients with key partners and providers including the Mayor's Health Line, community day shelters, Assist in locating clients to inform them of key housing events and opportunities. Accompany staff on wellness checks and other visits requiring multiple staff for safety reasons. Receive certification for peer support from the Department of Mental Health Performs other duties as assigned.
    $30k-36k yearly est. 3d ago
  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Support specialist job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 4d ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Support specialist job in Littleton, MA

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Worcester, MA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-83k yearly est. 12d ago
  • Lab Instrument Support Specialist (GMP)

    JMD Technologies Inc.

    Support specialist job in Norwood, MA

    Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.
    $32-35 hourly 4d ago

Learn more about support specialist jobs

How much does a support specialist earn in Pawtucket, RI?

The average support specialist in Pawtucket, RI earns between $25,000 and $69,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Pawtucket, RI

$41,000

What are the biggest employers of Support Specialists in Pawtucket, RI?

The biggest employers of Support Specialists in Pawtucket, RI are:
  1. Crossroads Rhode Island
  2. Care New England Health System
  3. CarringtonRES
  4. Brown University
  5. City Of Providence
  6. GHI Gateway Healthcare
  7. Vontier
  8. Your Home Sold Guaranteed Realty, The Nathan Clark Team
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