Support specialist jobs in Saint Charles, MO

Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary. Key Responsibilities: Provide remote support for technology issues to managed services clients. Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs). Document all time and work in service tickets with detail and in real-time. Maintain consistent communication with clients regarding pending service requests. Follow all safety and security procedures at NetGain Technologies and customer locations. Return all inter-company business calls or emails within one business day and check email at least three times daily. Ensure delegated tasks and duties are carried out properly and timely. Participate in mandatory meetings and huddles. Maintain certifications and stay updated on new technologies to better serve customers. Work unsupervised in a remote location when necessary. Requirements Requirements: Education: Required: High School diploma or equivalent. Preferred: Associate's degree or higher in Information Technology or a business-related field. Certifications: CompTIA Network+ MS-900 Experience: Required: Minimum of one year of experience supporting computers and network technologies. Preferred: 2-3 years of experience with strong documentation and written communication skills. Skills: Proficiency in troubleshooting workstation and printer problems. Ability to install and configure standard business applications. Understanding of home and business networks. Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications. Strong communication, problem-solving, and organizational abilities. Physical Requirements: Ability to sit and walk within office areas. Ability to lift 25 lbs and unbox/install equipment. Must have systems online, logged in, and ready by the start of the shift. Coordination of breaks with the team or manager. Other Requirements: Fluency in English (read, write, and speak). Mathematical abilities for scheduling and basic accounting functions. Reasoning ability to resolve logistic or process control problems. Working Conditions: Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences. Travel by ground and air may be required. This is a results-oriented position and may be considered stressful. Essential Functions: Prioritize client needs and support the company's business goals. Provide ongoing support and expertise to customers and co-workers. Maintain certifications and learn new technologies. Communicate effectively to ensure all issues and requests are completed. Work unsupervised in remote locations when necessary. Confidentiality: Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information. Acknowledgment: The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.

We are hiring a Help Desk Analyst in the St. Louis, MO area! This is a key team member in answering helpdesk calls with support on hardware and software issues and the go-to person for employees with their day-to-day IT operations. Responsibilities: Provide Level 1 technical support. Provide friendly, courteous, and quality systems support to all users. Assist with advanced troubleshooting for special projects as assigned by Helpdesk Supervisor. Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications). Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others. Assist with inventory control and tracking of IT assets throughout the firm. Perform employee office moves relating to IT. Image new computers and configure them for deployment to members. Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events. Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots. Participate in an on-call after hours schedule for emergency assistance when needed. Qualifications: Strong customer service and communication skills Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access). Knowledge of Android and iPhone device setup and troubleshooting. Intermediate knowledge of Windows 10 and Operating Systems. Knowledge of VPN and VMWare Horizon connectivity principles. Working knowledge of Active Directory and user account changes. Working Knowledge of Microsoft Teams including Teams voice and video conferencing. Technical aptitude with strong PC literacy skills. Strong problem-solving skills and decision-making ability. Ability to learn and apply technical information in a fast-paced, demanding work environment. Flexibility to accommodate helpdesk's hours of operation, including participating in after hours on-call schedule. Strong enthusiasm and desire to learn. Work well in a team environment. At least one year experience in a Call Center/Helpdesk position. Minimum of Associates Degree in computer technology or business related degree or equivalent experience. Preferred: A+ Certification Preferred: Certification as Microsoft Office Specialist 6794

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations. The Specifics of the Role Provide day to day support to our remote Jobsites Prioritize problems and incidents and escalate to internal teams Basic knowledge of Microsoft products (Windows, Office) Physical Installation of Meraki networks Physical Installation of full site Mesh networks Satellite communication installation Basic Knowledge of Cisco AV Room kits (Webex) Basic understanding of Design and Construction delivery process Create and document training materials and knowledge articles Provide training on software, hardware, and systems to Clayco Team Members Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Perform post-resolution follow-ups to requests and incidents Manage printer hardware and software throughout our jobsites Provide feedback on recurring incidents to engineering and development teams First line of troubleshooting for remote networks Adaptive and willing to learn business processes Self-starter with the ability to workwithout direct supervision Effective communication skills and deductive reasoning ability Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. Work with ISP vendors and managed services support partners to resolve technical problems Perform regular health checks on equipment at remote sites. Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others. Provide technical assistance for project planning and support. Identify and inform Leadership of recurring Incidents. Contribute to company vision and direction by helping improve technical practices. Requirements 1 to 4 years of experience in IT 60% plus Travel Ability to use hand and power tools Lift and move heavy objects (50+ lbs) Service industry experience Strong interpersonal and communication skills Basic MS Office Suite/iOS support Experience using enterprise ticketing system (ServiceNow) Knowledge of AV solutions Experience with cellular technologies (cradlepoints, hotspots) Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the

Responsibilities The primary responsibilities of a DevSecOps Specialist include: CI/CD Pipeline Management: Selecting, deploying, and maintaining Continuous Integration/Continuous Deployment (CI/CD) tools and processes. Software Maintenance: Ensuring the deployed software product is maintained throughout its lifecycle. Security Integration: Embedding security practices into the development and deployment processes. Observability: Implementing monitoring and logging to ensure the software's performance and security can be observed and analyzed. Collaboration: Working closely with development, operations, and security teams to streamline workflows and improve efficiency. Qualifications 3-5 year hands on experience Bachelors degree; degree in Computer Science, Engineering, Physics, Mathematics or a related field -preferred Must have an active Secret security clearance Must be willing to report on-site two times per week Certifications - CKA, AWS Solutions Architect or AWS DevOps - Associate Sec+ (within six months of onboarding) Possesses demonstrated knowledge (mastery preferred) in the following: - Terraform - Kubernetes - AWS EKS & ECS - Docker - Istio - Jenkins - GitHub - GitLab - Artifactory - Cloud native tools - CI/CD Pipelines developing automation - Help onboarding application on the PaaS and Runtime environment PCI Federal Services (PCIFS) and its subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status. Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.

The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning. Key Responsibilities Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure. Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management. Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols. Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred). Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents. Implement and maintain virtualization environments (VMware, Hyper-V, etc.). Support backup, disaster recovery, and business continuity systems. Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer. Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives. Ensure systems adhere to security policies, compliance standards, and industry best practices. Participate in on-call rotation for critical issues as needed. Required Skills & Experience 5+ years of experience in an advanced IT support or systems engineering role. Strong expertise with Windows Server administration, Active Directory, group policies, and domain services. Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration. Experience troubleshooting complex multi-layer network problems. Proficiency with virtualization technologies (VMware, Hyper-V). Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus. Familiarity with monitoring tools, logging platforms, and ticketing systems. Strong analytical and communication skills with the ability to explain technical issues to non-technical users. Certifications (Preferred) CompTIA Network+, Security+, Server+ Microsoft (MCP, MCSA/MCSE) Cisco CCNA/CCNP VMware VCP ITIL Foundations

Scheduled Hours 40 Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients. Job Description Primary Duties & Responsibilities: * Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution. * Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff. * Acts as an escalation point for advanced technical issues within employee's knowledge domain. * System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities. * Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal Office Environment Physical Effort * Typically Sitting at a desk or table Equipment * Office Equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Providing Desktop Support In An Enterprise Environment (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written Communication Grade G10-H Salary Range $25.47 - $39.49 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: • Contractor will be working in Lockbox. • Perform other support operations functions as required. • Comprehend and translate verbal, written and on-line instructions into action. • Follow internal operational controls and bank standards. Job Requirements: • 6 months to 1+ years of banking, payment or account receivable processing experience. • Ability to lift 25 lbs. • Flexible to work additional hours with little notice. • Able to fully commit to the work schedule. • PROVEN customer focus in a PRODUCTION ENVIRONMENT. • PROVEN attention to detail in a production environment. • PROVEN ability to continuously learn and adapt. • PROVEN solid attendance record. • Ability to communicate effectively. • Ability to learn and follow new procedures quickly. • Must be flexible and willing to learn multiple functions. • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis. • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed. Qualifications Experience working in a PRODUCTION ENVIRONMENT. 6 months - 2 years Mail/Mailroom Clerk or Lockbox experience. Additional Information

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Responsible for reviewing settlement statements to ensure accuracy of recording fees by comparing them against the corresponding recorded documents. Identifies discrepancies and takes appropriate action, including issuing borrower refunds or processing write-offs as necessary to maintain compliance and financial integrity. Job Responsibilities Reconciles recording fees post-closing by verifying accuracy against recorded documentation and resolving any discrepancies. Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 0-2 years of related work experience Experience with Excel Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

The individual employed in this role is responsible for managing information technology for both students and instructors involved in UMSL's academic and professional skills programs. Key responsibilities include: * Providing support for instructors and students, both in-person and in virtual learning environments, including remote synchronous learning (via video technology) and asynchronous learning in the Cloud. * Troubleshooting and responding to immediate technical or customer service issues, which may involve visiting locations to provide real-time 1st and 2nd tier support for computer or audiovisual equipment. * For synchronous professional skills programs, setting up and maintaining computing environments for student use, uploading student files to OneDrive, and creating links to class student data files through SharePoint. Additionally, providing desktop support as needed for in-person courses. * Ensuring students have access to the learning management system and required course materials. * Assisting with building, maintaining, and deploying computing environments with various software necessary for teaching and learning. * Providing support for issuing digital badges and credentials. * Maintaining academic and departmental subscriptions to software and Microsoft Azure cloud tools. * Managing the internal team intranet (in SharePoint Online/Teams). Shift 7a-4p M-F Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and 2+ years work experience from which comparable knowledge and skills can be acquired is necessary. Preferred Qualifications * Excellent communication skills (written and verbal). * Excellent organizational skills and the ability to handle multiple priorities. * Excellent customer service skills, including working with students, faculty, and staff. * Experience working with IT within an educational environment. * Curiosity and willingness to adapt to changes and innovations in IT. * Experience in Cloud, virtual desktops, or Software as a Service (SaaS). * Experience with PowerShell, PowerAutomate, or similar, scripting for computer management activities. * Experience with Microsoft InTune * Experience with Sassafras Keyserver, TeamDynamix * Experience with Apporto, Virtual desktops as a service (DaaS) * Experience supporting and troubleshooting audiovisual systems * Familiarity with systems analysis procedures and techniques Anticipated Hiring Range Salary Range: $52,915 - 68,161 Annual Grade: GGS-9E University Title: Software Support Analyst - Specialist Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email ******************* . If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

For full description, visit PDF at: ************ hralliance. net/Apply/JobInfo. Id=39181&location Id=12832

Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems. Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Automotive? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts Responsibilities Provide technical support to end users to maintain business operations and minimize downtime. Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components. Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components. Communicate and escalate issues and needs with Senior IT Specialists. Responsible for maintaining incidents and change requests in ServiceNow. Administrative experience in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc). Supporting local end users including admins, directors and executive staff where needed. Responsible for providing on-site and remote support for enterprise video conferencing system(s). Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras). Qualifications A minimum of 2 years of related experience in end-user support of systems. High school diploma or GED an Associate's Degree preferred. Experience with the following: Windows 7 and 10 Servers 2008 and 2012 Active Directory DNS DHCP Two to four years of related experience in the development and support of systems is preferred. Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.

Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support

Full-time Description Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The FACCSM / IT Support Specialist provides Functional Area Communications and Computer Systems Manager (FACCSM) and IT support for classified and unclassified environments. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: Provide NIPR/SIPR desktop and system support. Install and maintain approved software. Perform SIPR token trusted agent duties. Support VTCs, conference rooms, and exercise IT needs. Provide end-user troubleshooting and training. Maintain IT inventory and access permissions. Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Requirements Minimum Requirements/Education: Associate's or Bachelor's degree (or equivalent experience). 3-5 years of DoD IT support experience. Experience supporting classified environments. Strong customer service skills. Due to federal contract requirements, applicants must be U.S. citizens. Security Requirement: Active Secret Security Clearance required. Please note: This position is contingent upon contract award What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

Job Description Mission Multiplier is currently seeking a Help Desk Technician I to support one of our government customers. Candidates must have a current Secret security clearance. This is an entry-level, onsite position at Scott AFB, IL that serves as A4 Client Support Administrator (CSA) for NIPR/SIPR. On-call duties after hours and weekend with a call rotation schedule. Job Responsibilities: Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Headquarters Air Mobility Command A4 Directorate. Creates remedy trouble tickets gathered from customer calls, walk-ins, and via self-service ticket system (A4 Service Request) in support of internal and external customers with hardware, software, network and system application request, and telecommunication system issues. Route calls to assign Help Desk Specialist to support and respond to customer computer issues. Maintains and updates records and tracking databases of mobile devices. Conducts in/out processing for in-bound and out-bound users. Laptop/desktop setup and support both unclassified and classified environment. Assist users with VPN access and other AF approved software and application services. Documents configurations and procedures. Assist with inventory and asset management for all IT equipment. Able to work as a team and follow established policy and procedure. Required Qualifications: High school diploma OR Associate's degree and 1-5 years related experience. Operating Systems (OS) Certification (Windows 11 OS, etc.) Experience with creating and managing desktop/laptop images. Current Active Secret security clearance. Information Assurance Technical (IAT) Level II Certification (CompTIA Security + CE) or equivalent IAW DoD 8570 requirements. Knowledge of general hardware and software maintenance and configuration, trouble ticket database configuration, general clerical procedures, and experience in office management is desirable. ABOUT MISSION MULTIPLIER Mission Multiplier is a certified small business headquartered in Huntsville, Alabama. We multiply the impact that clients can make against their mission objectives by providing cybersecurity subject matter expertise and thought leadership. Our goal is to multiply the successes that our clients achieve against their respective missions, while simultaneously enabling the missions of our employees - with the end result of securing and enriching the communities we serve - through the delivery of innovative cybersecurity solutions. EEO STATEMENT Mission Multiplier is community-focused first and commits to being an EEO employer. Because of this we do not and will never discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), disability, genetic information, or any other protected class characteristic protected by federal, state, or local law. If you require an accommodation, please email our Human Resources department at ************************ . BENEFITS Mission Multiplier offers a wide range of benefits, including: Group Life Insurance Voluntary Life/AD&D Insurance Medical Insurance Secondary/GAP Insurance Dental Coverage Vision Coverage Short-Term Disability Insurance Long-Term Disability Insurance Accident Insurance Critical Illness Insurance 401k (w/ employer match) after six (6) months of continuous service Mission Multiplier is committed to doing our due diligence in the job application process. Job applicants should be aware that background checks might be performed in order to receive subsequent employment with the company. Job Posted by ApplicantPro

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects. Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries. We build the critical structures that improve lives and strengthen communities. Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life. When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance. Are you Built for the Challenge? Our Values: * Working Safely * Valuing Diversity * Serving Humbly * Executing with Integrity * Solving Creatively * Engaging Fully What We Offer: * Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments * Generous salary increases and per diems for qualified out-of-town assignments * Health, dental and vision insurance eligibility on day one * Paid parental leave * Continuing education reimbursement * Personalized career development and training programs * Minimum of 29 days of PTO (including holidays) for entry-level roles * Fitness center for St. Louis office-based team members * Gym membership reimbursement for project-based team members * Corporate office cafeteria access * Employee Resource Group (ERG) opportunities * Philanthropy opportunities Position Overview: Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Configures and installs computer hardware and software. * Maintains IT work areas. * Upgrades hardware and software components. * Maintains IT hardware asset and software tracking. * Remains abreast of changes in user and system software and hardware requirements. * Provides first level end-user support. * Maintains IT helpdesk ticketing system. Additional Duties and Responsibilities * Supports and adheres to the matrix organization format. * Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field. * Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record. * Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues. * Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties. * Performs other duties as assigned by the Supervisor. Knowledge, Skills, and Abilities * Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals. * Writes routine reports and correspondence. * Speaks effectively before groups of customers or employees of organization. * Defines problems, collects data, establishes facts, and draws valid conclusions. * Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. * Interprets a variety of instructions furnished in written, oral, diagram or schedule form. * Organizes and manages time, duties, and activities efficiently. Education and Experience Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience. Alberici is a North American company with multiple Operating Companies: Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC, CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS #LI-Hybrid