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Technical assistant jobs in Huntsville, AL - 67 jobs

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  • MID-LEVEL HELP DESK TECHNICIAN-DTS

    Reliant Technology 3.7company rating

    Technical assistant job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 42d ago
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  • DoD Information Technology HelpDesk

    Griffin Recruiters 4.4company rating

    Technical assistant job in Huntsville, AL

    Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!
    $36k-68k yearly est. 60d+ ago
  • Technical Support Specialist JNY

    Optimal Solutions and Technologies 3.3company rating

    Technical assistant job in Huntsville, AL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Technical Support Specialist JNY Description of specific duties in a typical workday for this position: * The Technical Support Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. * Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. * Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready. * The Technical Support Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field * Minimum of 3 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment * Demonstrated experience with: * Technical troubleshooting and system support * Installation and configuration of equipment or systems * Technical documentation and reporting * Supporting field activities or operational environments * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Electronics, communications, or simulation systems * Fielded Army systems and operational environments * Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $31k-49k yearly est. 9d ago
  • Help Desk Support Specialist - IRES000010

    Geocontrol Systems, Inc. 4.1company rating

    Technical assistant job in Huntsville, AL

    Job Description GeoControl Systems, Inc.as a HUBZone company, is required to maintain a Federally mandated level of employees that reside (home residence) in a qualified HUBZone. ONLY applicants whose home address lies in a qualified HUBZone or be wiling to relocate to one will be considered for this position. You can verify whether you reside in a HUBZone by using the following website: **************************************** Description of Duties: The Help Desk Support Specialist supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: • Collect and analyze data to provide technical resolutions • Provide remote troubleshooting support for break fix issues • Provide escalation and status updates to MDA customers • Provide technical support for enterprise projects that affect Service Desk workflows • Resolve daily battle rhythm tasks • Track all work using the Remedy ticketing system • Utilize the mature knowledge database to assist customers Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies. RequirementsBasic Requirements: • Must have 6, or more, months of directly related experience • Must have experience working in a customer-facing role. • Must have Microsoft Office and Access Database experience • Must have experience at working independently and in a team-oriented, collaborative environment • Must have experience working with geographically dispersed teams • Must have DoD 8570 IAT Level II Certification or higher by employment start date (example: CompTIA Security+ CE) • Must have an active DoD Secret Security Clearance Must Reside in a HUBZone or willing to relocate to a HUBZone ****************************************#center=44.722800,-103.249700&zoom= Desired Requirements: • Have an ITILv3 Foundations certification • Have Remedy experience • Have desktop support, service desk/help desk or call center experience This position is expected to pay $36.05/hr - $39.42/hr; depending on experience, education, and any certifications that are directly related to the position BenefitsGCS health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave.
    $36.1-39.4 hourly 7d ago
  • Technical Support Specialist JNY

    Ost Inc. 4.3company rating

    Technical assistant job in Huntsville, AL

    Job Description Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Technical Support Specialist JNY Description of specific duties in a typical workday for this position: The Technical Support Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready. The Technical Support Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field Minimum of 3 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment Demonstrated experience with: Technical troubleshooting and system support Installation and configuration of equipment or systems Technical documentation and reporting Supporting field activities or operational environments Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): Experience supporting threat systems, OPFOR equipment, or training support systems Familiarity with: Electronics, communications, or simulation systems Fielded Army systems and operational environments Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $42k-73k yearly est. 10d ago
  • NDT Level II Techs & NDT Assistants/Trainees - Huntsville, AL (51508)

    Applied Technical Services 3.7company rating

    Technical assistant job in Huntsville, AL

    Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Huntsville, AL office. Responsibilities/Duties: NDT Assistants/Trainees * Perform tasks as directed in order to prepare components or equipment for inspections. * Work alongside certified technicians to help complete projects and learn activities. * Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. * Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. * Help clean and organize equipment before, during, and at the completion of projects. * Document on job training experience as assigned by management. * Perform other job related tasks as assigned by supervisors. Responsibilities/Duties: NDT Level II Technicians * Perform examinations of materials in accordance with procedures, codes, standards, and specifications. * Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees * Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations. * Be able to prepare written instructions and to organize and report the results of examinations. * Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
    $23k-36k yearly est. 43d ago
  • Help Desk Technician II

    Ignite 2.8company rating

    Technical assistant job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Requirements Responsibilities include: · Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. · Working knowledge of and experience working with Microsoft Intune system. · Working knowledge of and experience working with Microsoft Power Automate. · Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. · Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. · Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. · Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. · Serve as the primary POC for incident and problem resolution and escalation. · Ensure Information Assurance (IA) requirements are met for all devices. · Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. · Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. · Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. · Working knowledge of and experience working with local and secure networks. · Working knowledge of and experience working with Active Directory. · Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. · Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. · Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. · Familiar with decommissioning of Army assets and Lifecycle Management SOPs. · Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: · A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields · Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. · Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: · Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification
    $33k-61k yearly est. 31d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical assistant job in Huntsville, AL

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $32k-53k yearly est. 10d ago
  • Help Desk Support Specialist

    Launchtech

    Technical assistant job in Huntsville, AL

    Job Description Clearance Required: Active DoD Secret Security Clearance Travel Required: Up to 10% LaunchTech is seeking a Help Desk Support Specialist to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This role provides frontline service desk support in a mission-critical DoD environment, ensuring timely issue resolution, accurate tracking, and effective customer communication. What You'll Be Doing Collect and analyze data to provide technical resolutions Provide remote troubleshooting support for break/fix issues Provide escalation and status updates to MDA customers Provide technical support for enterprise projects that impact Service Desk workflows Resolve daily battle rhythm tasks Track all work using the Remedy ticketing system Utilize the established knowledge database to assist customers What You Bring Basic Requirements: Must have 6 months of directly related experience Must have experience working in a customer-facing role Must have experience with Microsoft Office and Access databases Must have experience working independently and in a team-oriented, collaborative environment Must have experience working with geographically dispersed teams Must have a DoD 8570 IAT Level II certification or higher by employment start date (e.g., CompTIA Security+ CE) Must have an active DoD Secret Security Clearance Desired Requirements: ITIL v3 Foundations certification Remedy ticketing system experience Desktop support, service desk/help desk, or call center experience Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. You'll be part of a mission-focused team supporting enterprise IT operations critical to national defense. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with growth opportunities And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit ******************** to learn more about how we deliver Excellence, Period. Powered by JazzHR l9nsrnQuoh
    $32k-53k yearly est. 6d ago
  • Tier Two Help Desk Support

    EMCO Technologies

    Technical assistant job in Huntsville, AL

    Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.
    $32k-53k yearly est. 18d ago
  • Junior Desktop Support

    Ryde Technologies

    Technical assistant job in Huntsville, AL

    We are seeking a Junior Desktop Specialist to support the FBI in Huntsville, AL. Please see below to find the job description and desired qualifications; SUMMARY This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work of a professional level using standard techniques, concepts and procedures. Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems. POSITION REQUIREMENTS Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. Analyze and assess customer service requests and provide prompt technical solutions. Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. Prepare progress/status reports and submit to team leads as required. Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, or in person. Prepare equipment for reuse or surplus of property actions. Provide technical support for customers assigned to remote locations as required. Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: - High school diploma. - Minimum one-year experience working with IT equipment. Preferred: - IT Certifications applicable to desktop and mobile computer support - Experience providing excellent customer service TS clearance required.
    $36k-61k yearly est. 60d+ ago
  • Technical Publications Internship (Summer 2026)

    Vertiv Holdings, LLC 4.5company rating

    Technical assistant job in Huntsville, AL

    * The engineering intern role provides hands-on experience and exposure to various aspects of engineering within a specific industry. Interns typically work closely with experienced engineers, assisting them with ongoing projects, conducting research, and contributing to the development of testing products or systems. The successful candidate will have the chance to apply theoretical knowledge gained in the classroom to real-world engineering challenges, gaining valuable practical skills and insights. Additionally, they will receive mentorship and guidance from senior engineers, helping them to further develop their technical abilities and professional network within the field of engineering. RESPONSIBILITIES * May include design, analysis, development, and testing, writing software requirements, software testing, solution, tool development and product/program support. * Must have an eagerness to grow personally and professionally. This program is for individuals with high learning agility and willingness to adapt and develop continuously, who aim at consistently performing in a variety of settings and circumstances. * Collaborate with others to foster effective teamwork by linking own responsibilities to the team's goals and needs - have a passion for new information, knowledge, and experiences. * Manage time and resources to ensure that work is completed efficiently. * Ensure effective and efficient completion of projects by planning and implementing courses of action with other functions and key stakeholders. * Perform other essential and related peripheral duties as may be assigned. QUALIFICATIONS * Currently pursuing a degree in Engineering (Mechanical, Electrical, Industrial, Systems) or directly related degree preferred * Excellent written and verbal communication skills * Demonstrated work ethic and detail-orientation * Strong analytical and critical thinking skills * Ability and willingness to learn in a fast-paced environment and produce high-quality work * Collaboration and teamwork. PHYSICAL & ENVIRONMENTAL DEMANDS * Working around moving machinery (forklifts) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-PR1
    $27k-45k yearly est. Auto-Apply 50d ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Huntsville, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $29k-50k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Technical assistant job in Decatur, AL

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Decatur, AL
    $32k-53k yearly est. 12d ago
  • Vet Tech Student Externship - Animal Tracks Veterinary Clinic

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Decatur, AL

    Practice Animal Tracks is a small animal clinic that offers a wide range of services including vaccines, surgery, dental cleanings, in-hospital bloodwork, digital radiographs, Ultrasound, boarding, and doggie daycare. The Animal Tracks team is a group of caring individuals dedicated to providing quality pet care in a warm, friendly, and family-like environment. Our passion is animals, and we treat each of our patients as family members. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $21k-33k yearly est. Auto-Apply 60d+ ago
  • HELP DESK TECHNICIAN II

    Reliant Technology 3.7company rating

    Technical assistant job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Job Requirements Responsibilities include: * Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. * Working knowledge of and experience working with Microsoft Intune system. * Working knowledge of and experience working with Microsoft Power Automate. * Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. * Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. * Serve as the primary POC for incident and problem resolution and escalation. * Ensure Information Assurance (IA) requirements are met for all devices. * Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. * Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. * Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. * Working knowledge of and experience working with local and secure networks. * Working knowledge of and experience working with Active Directory. * Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. * Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. * Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. * Familiar with decommissioning of Army assets and Lifecycle Management SOPs. * Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: * A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: * Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 33d ago
  • Help Desk Support Specialist - IRES000010

    Geocontrol Systems 4.1company rating

    Technical assistant job in Huntsville, AL

    GeoControl Systems, Inc.as a HUBZone company, is required to maintain a Federally mandated level of employees that reside (home residence) in a qualified HUBZone. ONLY applicants whose home address lies in a qualified HUBZone or be wiling to relocate to one will be considered for this position. You can verify whether you reside in a HUBZone by using the following website: https:\/\/maps.certify.sba.gov\/hubzone\/map Description of Duties: The Help Desk Support Specialist supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: • Collect and analyze data to provide technical resolutions • Provide remote troubleshooting support for break fix issues • Provide escalation and status updates to MDA customers • Provide technical support for enterprise projects that affect Service Desk workflows • Resolve daily battle rhythm tasks • Track all work using the Remedy ticketing system • Utilize the mature knowledge database to assist customers Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies. Requirements Basic Requirements: • Must have 6, or more, months of directly related experience • Must have experience working in a customer\-facing role. • Must have Microsoft Office and Access Database experience • Must have experience at working independently and in a team\-oriented, collaborative environment • Must have experience working with geographically dispersed teams • Must have DoD 8570 IAT Level II Certification or higher by employment start date (example: CompTIA Security+ CE) • Must have an active DoD Secret Security Clearance Must Reside in a HUBZone or willing to relocate to a HUBZone https:\/\/maps.certify.sba.gov\/hubzone\/map#center=44.722800,\-103.249700&zoom= Desired Requirements: • Have an ITILv3 Foundations certification • Have Remedy experience • Have desktop support, service desk\/help desk or call center experience This position is expected to pay $36.05\/hr - $39.42\/hr; depending on experience, education, and any certifications that are directly related to the position Benefits GCS health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well\-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666839353","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"IRES GCS"},{"field Label":"Job Status","uitype":2,"value":"Exempt"},{"field Label":"Work Experience","uitype":2,"value":"Fresher"},{"field Label":"Industry","uitype":2,"value":"Government\/Military"},{"field Label":"City","uitype":1,"value":"Huntsville"},{"field Label":"State\/Province","uitype":1,"value":"Alabama"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"35801"}],"header Name":"Help Desk Support Specialist \- IRES000010","widget Id":"460115000000072311","is JobBoard":"false","user Id":"460115000013711068","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"460115000020865177","FontSize":"12","location":"Huntsville","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"060kz6bc4c8b7e0b944c38c3fa8f38057bc2a"}
    $36.1-39.4 hourly 6d ago
  • Mid-Level Help Desk Technician-Dts

    Ignite 2.8company rating

    Technical assistant job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Requirements Key Responsibilities: · Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email · Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues · Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R · Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests · Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout · Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows · Assist with content management and business process analysis supporting audit readiness activities · Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: · Secret clearance (required) · 4 to 7 years of experience providing DTS or DoD travel support · Demonstrated knowledge of DTS modules, workflows, and travel policy · Experience auditing DTS transactions for JTR and DoD FMR compliance · Experience supporting remote service desk operations · Familiarity with SharePoint and web-based knowledge management tools
    $33k-61k yearly est. 41d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Technical assistant job in Decatur, AL

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $32k-53k yearly est. 21d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Technical assistant job in Decatur, AL

    Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $32k-53k yearly est. 60d+ ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Huntsville, AL?

The average technical assistant in Huntsville, AL earns between $20,000 and $50,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Huntsville, AL

$31,000

What are the biggest employers of Technical Assistants in Huntsville, AL?

The biggest employers of Technical Assistants in Huntsville, AL are:
  1. Applied Technical Services Corporation
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