DoS Technical Help Desk
Technical support engineer job in Bossier City, LA
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
Interim Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
SCA
Job Qualifications:
Skills:
Problem Resolution, Technical Troubleshooting, Troubleshooting
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City, LA.
At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
In this role, a typical day will include:
Collaborating with the Department of State to solve simple to complex IT issues
Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalating tickets in accordance with existing SOPs, work instructions & knowledge articles
Thoroughly documenting requests and incidents according to business processes and standard operating procedures (SOP).
Documenting detailed, specific work notes regarding the interaction with the customer.
Resolving technical problems and answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems
Routing calls to product line specialists, application, or system support specialist when appropriate
Your success will be measured through satisfactory attainment of customer service level agreements
WHAT YOU'LL NEED:
High School Diploma
3 or more years of related experience
Demonstrated experience using technical troubleshooting techniques to assist customers with resolution
An Interim Secret level clearance with an ability to obtain and maintain a Secret Level Clearance
Access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (Satellite provided Internet Service will not qualify)
Ability and willingness to work any shift during a 24/7/365 operation
Louisiana residency within an approximate 60-mile radius of our Bossier City, LA facility
Work Environment:
Remote opportunities available upon approval
EVEN BETTER IF YOU ALSO HAVE:
HDI-SCA certification or ability and willingness to obtain within 1 year of hire
ITIL Foundations v4 certification or ability and willingness to obtain within 1 year of hire
WHAT GDIT CAN OFFER YOU:
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
Rewards program for high-performing employees
Not sure this job's the one for you? Check out our other openings at gdit.com/careers.
The likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA LA Bossier City
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyIT Help Desk Support Level 2 - MSP
Technical support engineer job in Shreveport, LA
Our client is a leading IT Solutions Company located in Shreveport, LA and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Help Desk Support Level 2 - MSP
Technical support engineer job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Software Support Tier I
Technical support engineer job in Shreveport, LA
The Software Support Tier I serves as the Company's first point of contact for incoming customer calls regarding the Company's products, equipment and services. Positive interaction with customers and timely resolution of issues are critical components of the position. The Software Support Technician I must be an active listener who can calmly handle emotional customers and de-escalate conflicts since many issues arise because a pharmacy (our customer) is attempting to resolve an issue for the pharmacy's customer who is standing in front of them.
Key Duties
* Responds daily to incoming customer questions and emails relating to issues or questions about the Company's various software and hardware products or other services by identifying and resolving the issue(s).
* Provide user support on company-supported applications and platforms.
* Independently resolve software issues and enjoy boosting customers' satisfaction with Company.
* Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software.
* Document and maintain detailed records in our internal ticketing system of all interactions with customers.
* Collaborates on more complex issues, as necessary, with other Account Managers, Account Manager Leads, Support Manager, or different departments (i.e. Development), as appropriate, to respond to or resolve the issue.
Education/Training
* Associate degree in computer science, business management or related field preferred
* Or High school diploma or equivalent required with experience as a Pharmacy Technician or support technician in call center.
Required Work Experience/Skills
* Strong oral and written communication skills
* Strong interpersonal, active listening, de-escalations, and empathic skills needed to
* Strong analytical and problem-solving skills, including the ability to think creatively (outside of the box), to identify and resolve customer issues relating to the Company's products, equipment, and services quickly and effectively.
* Ability to work as part of a team and collaborate effectively with coworkers.
* Working knowledge of Microsoft Office Suite of Products.
* When applicable, the ability to use prior case history to determine the next step.
* Write clear, concise, and factual notes to the customer file regarding customer conversations or contact.
* Self-motivated to become more knowledgeable about the Company's products and services, as well as the pharmaceutical industry.
* Proven ability to balance, prioritize and organize multiple tasks.
* Possess flexibility in scheduling to allow for occasional after-hours work and including a rotating weekend shift.
* Ability to prioritize and complete all work tasks with minimal supervision.
* High level of professionalism and strong personal interaction skills.
Preferred Work Experience/Skills
* Previous call center experience with supporting Pharmacy Management Software
* Preferred but not required, experience working as a Pharmacy Technician or other role
Discretionary Judgment
* Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services.
* Uses good judgement and possesses ethical work values.
Physical Demands, Working Conditions, and General Employment Guidelines
* Moderate to high levels of stress may be experienced in the performance of the job.
* Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending.
Equipment
* Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment
* Must have internet access
Safety to Self and Others
* Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.
Working Conditions/Hazards
* Position is performed in an open office environment or approved remote work location.
Work Location
● RedSail Technologies Offices Spartanburg, SC - Onsite and Shreveport, LA -Onsite
Analyst - Prog Support
Technical support engineer job in Shreveport, LA
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyProject Technician
Technical support engineer job in Shreveport, LA
Benefits:
Bonus based on performance
Flexible schedule
Training & development
Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively perform all aspects of the production processes
Regular Vehicle and equipment maintenance and organization
Working with your direct supervisor to ensure team is unified and efficient
Following all uniform and policy guidelines in line with the Brand Identity Guide
Always leaving jobsites with a clean and orderly appearance
Developing production expertise through providing services
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications:
Willingness for continued learning and growth
Attention to details in organization, cleanliness and care for facility, assets and equipment
Aptitude with record keeping, recording information and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines
Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
Compensation: $50,000.00 - $75,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyIT Specialist
Technical support engineer job in Shreveport, LA
IT Specialist
Reports To:
Administrative Services Director
provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24.
Summary of Duties:
Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties:
Description of Duties:
Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity.
Develops security procedures for PC operating systems and applications.
Performs analysis of network needs and contributes to design of network architecture, integration, and installation.
Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
Provides support to and trains users in local area network administration and usage.
Monitors and maintains network stability.
Communicates and coordinates network schedule, backups, and downtime to users.
Coordinates third-party maintenance for network hardware, software, and telecommunications services.
Insures backup and housekeeping procedures are in place where appropriate.
Trouble shoots hardware and software problems on all systems.
Prepares and maintains documentation of network configurations and cabling layouts.
Follows all guidelines, policies, and procedures set forth by the Department of
Labor/Job Corps and HLS.
Education/Experience:
Bachelor's degree (B. A.) in computer sciences or related field preferred
Desires two to four years of experience providing network support in a professional environment.
Certifications/Licenses:
Valid state driver's license
CPR/First Aid certifications
Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
Auto-ApplyTransit IT Specialist
Technical support engineer job in Shreveport, LA
Job Title: Transit IT Specialist Division: Administration Reports To: Transit IT Manager ESSENTIAL DUTIES AND RESPONSIBILITIES Transit IT Specialist Tier 1 Technical Support * Provide first-level technical support for hardware, software, mobile devices, network connectivity, and user account issues
* Log, track, and resolve support tickets in a timely manner
* Assist employees with workstation setup, password resets, and peripheral installation
* Escalate complex issues to the Director of IT when necessary
Onboard Bus Technology
Assist with installation, configuration, and maintenance of onboard bus computer systems, including:
* CAD/AVL systems
* Farebox/Validator equipment
* Cameras and DVR systems
* Wi-Fi routers and modems
* GPS and telematics hardware
* Perform basic diagnostics for malfunctioning equipment and coordinate repairs
* Document equipment status, serial numbers, configurations, and updates
Qualifications
* High school diploma or equivalent (Associate degree in IT preferred)
* 1+ year of experience in IT support, help desk, or related technical field
* Basic understanding of Windows operating systems, Microsoft 365, and networking fundamentals
* Ability to diagnose common hardware/software issues
Physical Requirements
* Ability to lift up to 50 lbs
* Ability to enter/exit buses, crouch, and work with small hardware components
* Occasional exposure to outdoor weather and garage environments
IMPORTANT INFORMATION
All positions are Safety Sensitive and require pre-employment drug testing; background checks; clean driving records and applicants must be able to work flexible shifts.
Require that applicants have no more than two (2) moving violations in the past five years and no convictions of a serious traffic violation (i.e., DWI, driving with a suspended, canceled or revoked license) in the past five years.
SporTran is an Equal Opportunity Employer. SporTran provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SporTran complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation & Benefits
SporTran offers an excellent fringe benefits package which includes:
* Health, Dental, and Vision Insurance
* 401K Match
* Health Care Flexible Spending Account
* Short and Long Term Disability Insurance
* Accidental Death and Dismemberment Policy for salaried employees
* Company-Paid Term Life Insurance
* Paid Vacation
* Personal Days
* Sick Days
* Paid Holidays
* Funeral Leave
* Jury Duty wage reimbursement
Transit IT Specialist
Technical support engineer job in Shreveport, LA
Job DescriptionJob Title: Transit IT Specialist Division: Administration Reports To: Transit IT Manager ESSENTIAL DUTIES AND RESPONSIBILITIES
Transit IT Specialist
Tier 1 Technical Support Provide first-level technical support for hardware, software, mobile devices, network connectivity, and user account issues
Log, track, and resolve support tickets in a timely manner
Assist employees with workstation setup, password resets, and peripheral installation
Escalate complex issues to the Director of IT when necessary
Onboard Bus Technology
Assist with installation, configuration, and maintenance of onboard bus computer systems, including:
CAD/AVL systems
Farebox/Validator equipment
Cameras and DVR systems
Wi-Fi routers and modems
GPS and telematics hardware
Perform basic diagnostics for malfunctioning equipment and coordinate repairs
Document equipment status, serial numbers, configurations, and updates
Qualifications
High school diploma or equivalent (Associate degree in IT preferred)
1+ year of experience in IT support, help desk, or related technical field
Basic understanding of Windows operating systems, Microsoft 365, and networking fundamentals
Ability to diagnose common hardware/software issues
Physical Requirements
Ability to lift up to 50 lbs
Ability to enter/exit buses, crouch, and work with small hardware components
Occasional exposure to outdoor weather and garage environments
IMPORTANT INFORMATION
All positions are Safety Sensitive and require pre-employment drug testing; background checks; clean driving records and applicants must be able to work flexible shifts.
Require that applicants have no more than two (2) moving violations in the past five years and no convictions of a serious traffic violation (i.e., DWI, driving with a suspended, canceled or revoked license) in the past five years.
SporTran is an Equal Opportunity Employer. SporTran provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SporTran complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation & Benefits
SporTran offers an excellent fringe benefits package which includes:
Health, Dental, and Vision Insurance
401K Match
Health Care Flexible Spending Account
Short and Long Term Disability Insurance
Accidental Death and Dismemberment Policy for salaried employees
Company-Paid Term Life Insurance
Paid Vacation
Personal Days
Sick Days
Paid Holidays
Funeral Leave
Jury Duty wage reimbursement
Information Technology Specialist Instructor
Technical support engineer job in Shreveport, LA
Ayers Career College
, is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students.
Qualified candidates should have:
A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught
and
minimum of 4 years of documented occupational experience in the area taught.
Strong communication skills
Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
Ability to work in an observation/coaching style environment
Capability to prioritize, accept responsibility, and work within deadlines
Superior organizational and problem-resolution skills
Basic computer software skills including Microsoft Office:
Additional Requirements
Must have or obtain the following CompTia Certifications within 12 months of employment:
IT Fundamentals
A+
Network+
Security+
Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today
Auto-ApplyIT Professional (Supervisor)
Technical support engineer job in Shreveport, LA
Job DescriptionFull Time Salary Position Starting Rate: $ Salary Depending on Experience up to $75,000 Benefits: Fulltime Eligible Staff 403b retirement with Match Health Dental Vision Life Short Term Disability Long Term Disability Accident Critical Illness
Paid Time Off
Holiday Pay
Employee Referral Bonus
Wellness Center Free Membership
Job Summary:
Holy Angels is seeking a proactive and technically skilled IT Professional Supervisor with 10 plus years IT and Management experience to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Professional will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation.
Specific Skills and Responsibilities:
Infrastructure & Systems Oversight
Manage and maintain all facility-wide IT systems, servers, networks, and endpoints
Oversee installation, configuration, and upgrades of hardware and software
Administer user accounts, permissions, and access controls across platforms
Monitor system performance and proactively address vulnerabilities or inefficiencies
Security & Compliance
Ensure full HIPAA compliance across all digital systems and data handling
Implement and maintain enterprise-grade antivirus, malware protection, and firewalls
Conduct regular audits of security protocols and access logs
Develop and enforce IT policies, disaster recovery plans, and data retention schedules
Network & Device Management
Oversee wired and wireless network infrastructure, including cabling and routers
Install and maintain camera systems, phones, printers, TVs, and other peripherals
Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.)
End-User Support & Training
Provide Tier 13 technical support to staff across departments
Train employees on system use, cybersecurity awareness, and troubleshooting basics
Maintain help desk documentation and ticketing system for issue tracking
Strategic Planning & Collaboration
Partner with leadership to evaluate and implement new technologies
Support budgeting and procurement for IT-related projects and platforms
Coordinate with external vendors and consultants as needed
Participate in cross-functional planning for operational upgrades and compliance initiatives
Qualifications:
Minimum 10 years of progressive IT experience, including supervisory or managerial roles
Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms
Strong analytical, communication, and project management skills
Education:
Bachelors degree in Information Technology, Computer Science, or related field (preferred)
Work Environment:
Must work respectfully and effectively with individuals with developmental disabilities
On-site role requiring physical presence across departments and buildings
Physical Demands:
Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3s of the time
May require lifting, bending, and climbing for installations and repairs
Requirements:
Drug Screen
Criminal Background Check
Drivers License Check
Cognitive Performance Specialist (Level 1) - Barksdale AFB, LA
Technical support engineer job in Bossier City, LA
*Positions Contingent on Bide and Subsequent Award* Introduction: Air Force Global Strike Command (AFGSC) is responsible for the nation's three intercontinental ballistic missile wings, the Air Force's entire bomber force-including the B-52, B-1, and B-2 wings-the Long-Range Strike Bomber program, Air Force Nuclear Command, Control, and Communications (NC3) systems, Intercontinental Ballistic Missiles (ICBM), and operational and maintenance support for organizations within the nuclear enterprise. AFGSC collaborates with Air Force Reserve Command (AFRC), Air Education and Training Command (AETC), and Air Combat Command (ACC) to receive highly trained aircrew from associated Formal Training Units. After being assigned to AFGSC, warfighters undergo training to achieve combat mission-ready status within their operational units and prepare for deployment in combat operations. While the latest generations of aircraft are undeniably technological marvels, AFGSC recognizes that the core of its competitive advantage will always come from its people. Deliberate investment in Human Performance (HP) is essential, particularly as the command undertakes one of the largest nuclear modernization efforts in the nation's history-specifically, the Sentinel and B-21 programs.
Background:
To enhance aircrew readiness, AFGSC established the Comprehensive Readiness for Aircrew Flying Training (CRAFT) Team in 2022, expanding upon AETC's 19th Air Force program by incorporating additional data-driven analysis requirements. With the addition of the Intercontinental Ballistic Missile (ICBM) mission, the program has been renamed to Striker Strategically Enhancing Effective Long-Range Strike (STEEL). AFGSC is exploring the development of functional training centers tailored to the unique physical and cognitive demands of aircrew, ground-based strategic deterrence personnel, and supporting staff. These centers may integrate job-specific conditioning, advanced HP technologies, cognitive training, nutritional expertise, and accessible preventative and rehabilitative physical therapy. With three years of data-driven insights and continuous refinements at Barksdale AFB, AFGSC aims to expand HP across the Major Command, including the integration of ICBM operators at all Formal Training Units (FTUs).
Purpose and Overall Objective:
The AFGSC project is designed to enhance force readiness by optimizing the physical, cognitive, and emotional performance of aircrew and operators throughout their careers. By proactively reducing physical and mental injuries and expediting return-to-duty timelines, the program aims to sustain and multiply combat power, ensuring personnel remain mission-ready in high-demand operational environments.
This initiative focuses on three key areas: cognitive performance, emotional resilience, and physical durability. Cognitive training will enhance information processing, decision-making, and mental acuity, while emotional resilience training will address stress management, situational awareness, and well-being. Physical performance optimization will emphasize injury prevention, strength and conditioning, and rehabilitation with an aggressive “return-to-fly” and Personal Reliability Assurance Program (PRAP) mindset. To ensure consistency and scalability, AFGSC will establish partnerships with HP programs across the flying and operations community, leveraging shared expertise, best practices, and data-driven insights.
The Contractor shall play a critical role in executing this mission by designing, implementing, and refining a performance-based HP curriculum. This will include baseline assessments of cognitive, emotional, and physical capabilities, followed by structured evaluations throughout the training cycle to measure effectiveness and inform program improvements. Through this contract, AFGSC seeks industry expertise to support a purpose-driven, data-backed approach to HP optimization, ensuring aircrew and operators are prepared for the physical and mental rigors of combat aviation and nuclear operations.
Security Clearances:
All tasks outlined in this PWS require a Tier 1 (T1) security clearance, except for the Operations Director, who must hold a Tier 3 (T3) clearance. All contract employees must successfully pass a security investigation before performing any work under this contract, and any employee who receives unfavorable determination shall not be employed on this effort. Required clearances must be maintained throughout the period of performance to ensure continued compliance. Personnel without the appropriate clearance are strictly prohibited from working on this task order, and any exceptions must receive prior approval from the Contracting Officer (CO).
Mandatory Experience:
2+ years combined experience with applied sport psychology and/or mental performance consulting.
Experience in collegiate (or higher), professional, or tactical athletics; aerospace industry, aircrew, test pilot/astronaut or similar man-machine high-performance environment.
Mandatory Education:
Master's degree in psychology, sport psychology, performance psychology, motor behavior/learning/ control, or other related discipline from an accredited institution/university.
Mandatory Certifications:
Certified Mental Performance Consultant (Associated for Applied Sport Psychology).
Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training.
Cognitive Performance Specialist (Level 1):
The CPS Level 1 supports the execution of HP initiatives by assisting in the development and implementation of cognitive training programs for AFGSC personnel. This role provides direct support to the Operations Director and Lead CPS in delivering curriculum, administering assessments, and integrating evidence-based cognitive performance methodologies. The CPS Level 1 ensures training effectiveness by facilitating classroom instruction, maintaining training environments, and advising leadership on student needs. The position requires expertise in psychology, sport psychology, performance psychology, motor behavior, or a related field, with a focus on optimizing cognitive function, decision-making, and resilience in high-performance operational environments.
The Contractor shall:
Support the planning, scheduling, and execution of HP training, ensuring efficient delivery in alignment with program objectives.
Assist in sustaining the AFGSC Striker STEEL program by supporting training continuity, curriculum adherence, and programmatic effectiveness.
Implement cognitive training interventions as directed by the Operations Director and Lead CPS, ensuring adherence to approved methodologies and objectives.
Stay current on industry best practices and empirical research related to cognitive performance, providing recommendations to the Operations Director and Lead CPS.
Administer and support diagnostic assessments measuring cognitive, emotional, and mental performance, ensuring accurate data collection and reporting.
Deliver classroom and practical instruction under the guidance of senior cognitive performance personnel, ensuring consistency in training delivery and adherence to curriculum guidelines.
Ensure the cleanliness and proper sanitization of training spaces and equipment, maintaining a safe and professional learning environment.
Act as an independent student advocate by coordinating with the Project Director, Operations Director, and Project Manager to advise local Commanders on aircrew issues, including, flight discipline, student-instructor interactions and relationships, attitudes, climate, safety, and other topics. Students will remain anonymous unless in imminent danger.
Donor Support Specialist
Technical support engineer job in Shreveport, LA
Job Details SHV - Shreveport, LA $12.75 - $12.75 HourlyDescription
LifeShare is seeking an enthusiastic Donor Support Specialist to provide logistical and administrative coordination support to maximize blood collection opportunities. The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars to schedule/coordinate blood drives.
Join us in our important mission to connect donors and the lives they impact.
The ideal candidate has experience in an office setting and a background or interest in community outreach, marketing or public relations. They demonstrate of positive approach to donors, drive chairpersons and other team members and have a passion for service to our community. Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver's license and satisfactory driving record.
Beginning rate of pay is $12 - 13 per hour, commensurate with experience. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program.
GIVE BLOOD. SHARE LIFE.
Qualifications
KNOWLEDGE / SKILLS / ABILITIES:
High School diploma or equivalent
Prior office experience preferred
Ability to use a computer to retrieve or record donor information
Good verbal communication skills and telephone etiquette
Must be self-motivated with the ability to work well with little or no direct supervision
Must demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all times
Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook)
Ability to maintain confidentiality of Company and donor information
PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:
Work may be performed in-center or at a remote worksite.
Work may be performed indoors or outdoors with exposure to seasonal weather elements.
Work may require long periods of standing at community blood drives.
Must be able to perform duties which require sitting at desk or workstation, talking on the telephone and using computer to retrieve or input data.
Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives.
Irregular hours, including evenings and weekends.
Requires travel within the community to events; must have reliable transportation, possess a valid driver's license and be insurable by our commercial auto insurance carrier.
The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
IT Engineer
Technical support engineer job in Shreveport, LA
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
Nettech, a New Charter Technologies company, is seeking a highly skilled IT Engineer to join our dynamic technology team. Other companies may call this role a IT Analyst, IT Support Specialist, Technical Support Engineer, Systems Engineer, or Network Engineer. In this role, you'll provide technical support, perform network and systems maintenance, and ensure smooth IT operations for small to medium-sized business environments. You'll troubleshoot everything from Level 1 support (password resets, user access, OS issues) to advanced Level 3 engineering tasks such as Windows Server administration, firewall configuration, and LAN/WAN troubleshooting.
The ideal candidate is a hands-on problem solver who thrives in fast-paced environments, enjoys working with people, and takes pride in delivering exceptional IT service and customer satisfaction.Key Responsibilities
Provide Tier 1-3 IT support including Windows desktop, server, and network troubleshooting.
Maintain and troubleshoot Windows Server 2016/2019, Active Directory, DNS, DHCP, and Group Policy.
Configure, maintain, and troubleshoot firewalls, routers, managed switches, and Wi-Fi networks (SonicWall and Meraki experience preferred).
Support users in Office 365 / Microsoft 365 environments, including Exchange, Teams, and SharePoint.
Manage and support end-user devices such as laptops, desktops, printers, mobile devices, and peripherals.
Install and support network-based antivirus and endpoint protection solutions (SentinelOne, Sophos, Bitdefender, Webroot, etc.).
Provide remote desktop and virtualization support (VMware, Citrix, or Hyper-V).
Use network monitoring tools to identify, analyze, and resolve system alerts.
Document issues, solutions, and procedures in the company's ticketing and time management systems.
Communicate technical information clearly and effectively to non-technical users.
Participate in IT projects, infrastructure upgrades, and system optimizations.
Required Qualifications
4+ years of IT experience in Helpdesk, Service Desk, or Field Support roles.
1+ year of field support experience (on-site technical work).
Strong working knowledge of Windows 10/11, hardware diagnostics, and system configuration.
Experience supporting users in Office 365 and Active Directory environments.
Proficiency in LAN/WAN technologies, network connectivity, and remote access troubleshooting.
Experience supporting mobile devices, Wi-Fi, and VPN connections.
Familiarity with virtualization (VMware, Citrix, or Hyper-V).
Excellent communication, documentation, and customer service skills.
Detail-oriented, self-motivated, and proactive in identifying process improvements.
Preferred Skills
Experience with firewall management (SonicWall, Meraki).
Exposure to network security, endpoint protection, and cloud environments.
Background in managed IT services (MSP) or multi-client support environments.
Certification(s) such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or VMware VCP are a plus.
What We Offer
Competitive salary ($60,000-$80,000) based on experience and qualifications.
Comprehensive health, dental, and vision insurance.
Ongoing training, certification support, and professional growth opportunities.
A collaborative, people-first culture focused on teamwork and innovation.
NetTech, a New Charter Technologies company, has been around since 2004, as a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us. At NetTech our steady growth provides our team with many opportunities for advancement. We are a technology company strengthened by business people. Providing clients with a complete and comprehensive technology solution enables NetTech to stay ahead of the always evolving business climate. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
We offer excellent compensation and benefits that are normally only found at large companies. This ensures that we're competitive and that we can meet the challenges of today's fast-moving technology landscape. We believe that our people are our greatest asset therefore we treat our employees like we would like to be treated.
Nettech is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Nettech recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Auto-ApplySystems Engineer
Technical support engineer job in Bossier City, LA
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Software Systems, Systems Architecture, Systems Design
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
6 + years of related experience
US Citizenship Required:
Yes
Job Description:
Deliver simple solutions to complex problems as a Systems Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Systems Engineer you will help ensure today is safe and tomorrow is smarter.
HOW A SYSTEMS ENGINEER WILL MAKE AN IMPACT:
Designs and defines system architecture for new or existing computer systems
Contributes to completion of milestones associated with specific engineering projects.
Performs systems design, development, and integration from the start of a systems life cycle to the end.
Provide technical direction for development, engineering, interfacing, integration and testing of complex hardware/software systems, including requirements elicitation and analysis & functional allocation
Oversight of moderately complex infrastructure including installing, configuring, testing and maintaining operating systems, application software, and system management tools.
Performs systems modeling, simulation, and analysis.
Performs continual maintenance of security, including backup and redundancy strategies.
Prepares and maintains documentation for processes and procedures related to engineering projects.
Conduct system requirements reviews
Develop Systems architectures
WHAT YOU'LL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science, additional years of experience in lieu of degree can be considered.
Required Experience: 2+ years of related experience in Systems Engineering
Required Technical Skills: Red Hat, Linux and Solaris (a plus)
Security Clearance Level: Secret
Security+ CE certification/DoD 8140 compliant
Location: On site in LA
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#GDITPriority
The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA LA Bossier City
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyNetwork / Systems Engineer, (Carthage, TX)
Technical support engineer job in Carthage, TX
Since 2002, Quantix HealthTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix HealthTech serves the specific needs of the healthcare industry and is recognized as one of Denver's fastest growing Healthcare IT services organizations. Quantix HealthTech was recently featured in US News and World Report and Forbes.
Job Title: Network / Systems Engineer, (Carthage, TX)
Location: Carthage, TX
Type: Contract
Length: 12 Months +
Job Description: Our client in the Carthage, Texas is looking for a Network / Systems Engineer to join their team on a contract basis. This is a long term contract that will be responsible for supporting and maintaining the systems and networks located at field locations. This position will interface with various vendors, as well as with Corporate IT to be the hands in the field. Strong troubleshooting,communication, and organizational skills are needed.
Required Skills:
1) Technology Support.
2) Plant Operational software, such as Emerson DeltaV, Foxboro, Honeywell, WonderWare Suite, and ClearSCADA.
3) Firewall and Security support.
4) Windows Server.
5) Oil and Gas industry experience.
Desired Skills:
1) ITIL Certification.
Qualifications
Required Skills:
1) Technology Support.
2) Plant Operational software, such as Emerson DeltaV, Foxboro, Honeywell, WonderWare Suite, and ClearSCADA.
3) Firewall and Security support.
4) Windows Server.
5) Oil and Gas industry experience.
Desired Skills:
1) ITIL Certification.
Additional Information
All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at
henriquez
@quantixinc. com
or reach me at
************.
IT Help Desk Support Level 2 - MSP
Technical support engineer job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA
IT Specialist
Technical support engineer job in Shreveport, LA
Job Description
IT Specialist
Reports To: Administrative Services Director
provides network solutions support for a U.S Department
of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24.
Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties:
Description of Duties:
Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity.
Develops security procedures for PC operating systems and applications.
Performs analysis of network needs and contributes to design of network architecture, integration, and installation.
Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
Provides support to and trains users in local area network administration and usage.
Monitors and maintains network stability.
Communicates and coordinates network schedule, backups, and downtime to users.
Coordinates third-party maintenance for network hardware, software, and telecommunications services.
Insures backup and housekeeping procedures are in place where appropriate.
Trouble shoots hardware and software problems on all systems.
Prepares and maintains documentation of network configurations and cabling layouts.
Follows all guidelines, policies, and procedures set forth by the Department of
Labor/Job Corps and HLS.
Education/Experience:
Bachelor's degree (B. A.) in computer sciences or related field preferred
Desires two to four years of experience providing network support in a professional environment.
Certifications/Licenses:
Valid state driver's license
CPR/First Aid certifications
Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
Transit IT Specialist
Technical support engineer job in Shreveport, LA
Job Title: Transit IT Specialist Division: Administration Reports To: Transit IT Manager ESSENTIAL DUTIES AND RESPONSIBILITIES
Transit IT Specialist
Tier 1 Technical Support• Provide first-level technical support for hardware, software, mobile devices, network connectivity, and user account issues• Log, track, and resolve support tickets in a timely manner• Assist employees with workstation setup, password resets, and peripheral installation• Escalate complex issues to the Director of IT when necessary Onboard Bus TechnologyAssist with installation, configuration, and maintenance of onboard bus computer systems, including:• CAD/AVL systems• Farebox/Validator equipment• Cameras and DVR systems• Wi-Fi routers and modems• GPS and telematics hardware• Perform basic diagnostics for malfunctioning equipment and coordinate repairs• Document equipment status, serial numbers, configurations, and updates Qualifications• High school diploma or equivalent (Associate degree in IT preferred)• 1+ year of experience in IT support, help desk, or related technical field• Basic understanding of Windows operating systems, Microsoft 365, and networking fundamentals• Ability to diagnose common hardware/software issues Physical Requirements• Ability to lift up to 50 lbs• Ability to enter/exit buses, crouch, and work with small hardware components• Occasional exposure to outdoor weather and garage environments IMPORTANT INFORMATIONAll positions are Safety Sensitive and require pre-employment drug testing; background checks; clean driving records and applicants must be able to work flexible shifts. Require that applicants have no more than two (2) moving violations in the past five years and no convictions of a serious traffic violation (i.e., DWI, driving with a suspended, canceled or revoked license) in the past five years. SporTran is an Equal Opportunity Employer. SporTran provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SporTran complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation & BenefitsSporTran offers an excellent fringe benefits package which includes:
Health, Dental, and Vision Insurance
401K Match
Health Care Flexible Spending Account
Short and Long Term Disability Insurance
Accidental Death and Dismemberment Policy for salaried employees
Company-Paid Term Life Insurance
Paid Vacation
Personal Days
Sick Days
Paid Holidays
Funeral Leave
Jury Duty wage reimbursement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplySystems Engineer
Technical support engineer job in Bossier City, LA
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Software Systems, Systems Architecture, Systems Design
Certifications:
None
Experience:
6 + years of related experience
US Citizenship Required:
Yes
Job Description:
Deliver simple solutions to complex problems as a Systems Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Systems Engineer you will help ensure today is safe and tomorrow is smarter.
HOW A SYSTEMS ENGINEER WILL MAKE AN IMPACT:
Designs and defines system architecture for new or existing computer systems
Contributes to completion of milestones associated with specific engineering projects.
Performs systems design, development, and integration from the start of a systems life cycle to the end.
Provide technical direction for development, engineering, interfacing, integration and testing of complex hardware/software systems, including requirements elicitation and analysis & functional allocation
Oversight of moderately complex infrastructure including installing, configuring, testing and maintaining operating systems, application software, and system management tools.
Performs systems modeling, simulation, and analysis.
Performs continual maintenance of security, including backup and redundancy strategies.
Prepares and maintains documentation for processes and procedures related to engineering projects.
Conduct system requirements reviews
Develop Systems architectures
WHAT YOU'LL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science, additional years of experience in lieu of degree can be considered.
Required Experience: 2+ years of related experience in Systems Engineering
Required Technical Skills: Red Hat, Linux and Solaris (a plus)
Security Clearance Level: Secret
Security+ CE certification/DoD 8140 compliant
Location: On site in LA
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#GDITPriority
The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA LA Bossier City
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-Apply