Technical support engineer jobs in Columbia, MD - 4,600 jobs

Investment Bank located in Baltimore, MD seeks Trade Support Analyst within it's Global Wealth Management group.. Applicants should have recently graduated with a degree in Finance, Economics, Business or any related discipline. Applicants should reside in the Baltimore area as this role is Hybrid and attendance on-site is mandatory 3 days per week. Description: - Hybrid: 3 days in office, 2 remote Top Skills - 1-3 years of financial services industry experience The role we are hiring for is with in our clearance operations team. The Clearance team covers the trade matching process for Wealth Management Fixed income and equity trading flow. The team works closely with the business, technology, and multiple internal teams to ensure timely clearance of trades prior to settle date. QUALIFICATIONS - Bachelor's Degree - 1-3 years of financial services industry experience; ideally with project management experience - General knowledge of financial markets and investment products, specifically equities and options - Demonstrated leadership ability and experience managing people - Excellent written and verbal communication skills - Self-motivated with a high degree of attention to detail - Ability to adapt in fast paced environment with focus on innovation and flexibility - Efficient time management skills and ability to prioritize competing urgent tasks - Team player with the ability to work effectively in a team or independently - Ability to quickly learn and apply knowledge - Demonstrated relationship building skills with stakeholders, peers, and all levels of management - Strong reasoning and problem-solving skills - Ability to think and act like an owner - Proficiency in Microsoft Excel, VBA a plus For immediate consideration contact: Jim Byrnes 212-430-1054

United States Job Identification 313489 Job Category Pre Sales Posting Date 12/16/2025, 03:30 PM Job Type Regular Employee require a security clearance? No Years 6 to 10+ years Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment. Responsibilities Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Request a referral from an Oracle employee. #J-18808-Ljbffr

Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Our team's focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets. The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Mid-Level Systems Engineer for the Chinook Program. As part of a highly skilled team, you will play a critical role in delivering geospatial intelligence (GEOINT) capabilities through innovative systems engineering practices, directly supporting the Customer's mission to provide timely, relevant, and accurate intelligence to national decision-makers and warfighters. Position may be performed in the following locations below. Please note Gaithersburg, MD is the program's primary work location. Gaithersburg, MD Alexandria, VA Chantilly, VA Aurora, CO St. Louis, MO Tucson, AZ Clearance Level Required: Top Secret with SCI eligibility and able to obtain a Polygraph. Primary Responsibilities: Support system architecture design, requirements development, integration planning, and configuration management. Provide engineering expertise for mission systems across the full system lifecycle from concept through deployment and sustainment. Collaborate with stakeholders across the Customer's and contractor teams to ensure interoperability, scalability, and mission alignment. Evaluate and recommend tools, techniques, and processes for system development and integration. Develop and maintain technical documentation, including system interface control documents (ICDs), and engineering reports. Participate in technical reviews, readiness assessments, and milestone events. Conduct analysis of system performance and provide recommendations for optimization. Basic Qualifications: US citizenship is required per contract. Bachelor's degree in Systems Engineering, Computer Science, or related field and 4-8 years of prior relevant experience or Master's with 2-6 years of prior relevant experience. Strong understanding of systems engineering principles, including requirements management, integration & test, and configuration control. Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies (e.g., Cameo, Sysml). Experience working in a DoD or Intelligence Community (IC) environment. Proficiency with Atlassian tools (JIRA, Confluence), Microsoft Office Suite, and collaboration platforms. Excellent written and verbal communication skills. Preferred Qualifications: Systems Engineering Professional (SEP), INCOSE, CISSP, Security+ certification, or similar credentials. Experience supporting the Customer's programs or working with the GEOINT lifecycle. Knowledge of cloud-based architectures (AWS, C2S) and DevSecOps environments. Familiarity with Agile and SAFe methodologies. Experience supporting GEOINT missions. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Original Posting: November 21, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr

A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr

A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr

Clearance: U.S. Citizen; Active DHS clearance or Top Secret DoD Clearance. InDev is seeking an AI/ML Developer to serve as an AI/ML solutions engineer for the design, development, and deployment of AI/ML-enabled tools integrated across ServiceNow, and cloud platforms. This role is ideal for an engineer who is passionate about creating innovative AI-driven solutions that improve business operations. The AI Solutions Engineer will focus on hands-on coding, AI integration, and workflow automation, enabling our client to streamline internal processes, boost productivity & quality, while collaborating closely with product owners, platform teams, and stakeholders in an Agile delivery model. Candidates should have prior DHS experience and possess an active DHS clearance. Key Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Builds, and delivers complex AI agents and automation workflows tailored for ServiceNow ITSM-related processes. Develops generative AI models (e.g., fine-tuned large language models, diffusion models) and integration with emerging AI APIs (OpenAI GPT4, Google Gemini). Deploys models within production environments across cloud-native platforms. Integrates AI-driven solutions with ServiceNow. Integrates AI tools into existing business systems and processes. Collaborates with process owners to understand task logic and data flows. Ensures security, data privacy, and human-in-the-loop review were needed. Maintains and documents AI systems for stability and reproducibility. Promotes and follows clean coding, DevOps best practices, and responsible AI. Works within an Agile, sprint-based delivery environment to translate business and mission requirements into technical solutions. Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field from a U.S.-accredited institution. 3+ years of experience with AI/ML. Strong understanding of core AI and machine learning concepts, including model training, evaluation, deployment, and monitoring. Familiarity with machine learning frameworks and modern AI tooling. Experience working with cloud platforms such as Google Cloud Platform (GCP), Microsoft Azure, or AWS. Knowledge of relational and non-relational databases (SQL and NoSQL) and data processing technologies. Familiarity with Large Language Models (LLMs) and Voice AI technologies (e.g., Google DialogFlow) Proven experience integrating, maintaining, and troubleshooting third-party systems and APIs. Strong proficiency in Python, Java, C++, Go, or C# and JavaScript. Experience designing and supporting RESTful APIs with an emphasis on resilient, fault-tolerant system design. Ability to produce clear, comprehensive, and user-friendly technical documentation. Written and verbal communication skills, with the ability to explain complex technical concepts to non-technical audiences. Demonstrated ability to follow written instructions and effectively use computers, software applications, and technical tools. Analytical and problem-solving skills, with a structured, fact-based approach to addressing business and technical challenges. Experience working in ServiceNow to utilize webhooks and APIs for application integration. Preferred Qualifications: Experience with Google Gemini models or APIs. Experience deploying and operating AI/ML models in regulated or federal environments. Experience supporting or integrating with enterprise ITSM platforms such as ServiceNow. About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. ************* Why InDev: Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.

Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility. Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region.Join us in this exciting endeavor and make a real impact on Meta's future! **Required Skills:** Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design) Responsibilities: 1. Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments 2. Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI) 3. Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities 4. Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution 5. Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements 6. Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs 7. Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance 8. Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion 9. Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards 10. Coordinates multiple projects in parallel and efficiently executes work through vendors at scale 11. Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc 12. Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams 13. Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery 14. Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs 15. Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities 16. Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects 17. Applies lessons learned from projects to support continuous improvement initiatives 18. 20% to 30% travel required based on project demand **Minimum Qualifications:** Minimum Qualifications: 19. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 20. 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware 21. Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects 22. Working knowledge of reading and analyzing electrical/mechanical single line diagrams 23. Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios 24. Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts 25. Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc 26. General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure 27. Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments 28. Experience with communication and directing tasks with carriers and colocation vendors 29. Demonstrate experience to work effectively in a fast-paced, ambiguous environment 30. Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs 31. Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision 32. Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts 33. Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc **Preferred Qualifications:** Preferred Qualifications: 34. Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc 35. Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies 36. Experience with optical network design, installation, and maintenance for service providers or global enterprise networks 37. Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects 38. Data center design or relevant structured cabling design certifications (eg. BICSI RCDD) 39. Professional Engineering (PE) licensure in Electrical or Mechanical disciplines 40. Advanced degree in engineering discipline 41. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) **Public Compensation:** $135,000/year to $191,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Description Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. **Key Responsibilities** Advanced Operational Support + Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents + Perform optical SPAN monitoring and mitigations for network performance optimization + Support WAN incidents and coordinate resolution activities + Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM + Validate and troubleshoot buildout configurations before production deployment + Support PulseVPN and Webportal implementations for Fairfax environments + Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving + Conduct root cause analysis on recurring incidents and develop preventive measures + Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners + Support Decom activities including networking decom for federal cloud environments + Provide technical guidance to Tier 1 engineers during complex incidents + Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management + Serve as primary escalation point for Tier 1 support teams + Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding + Manage end-to-end contract sign-off process for new Microsoft Partners + Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation + Participate in post-incident reviews and contribute to continuous improvement initiatives **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 4+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Preferred Qualifications** + Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) + Experience with federal government cloud environments + Cisco CCNP or equivalent networking certification + Prior experience in managed service provider (MSP) or cloud operations environment **Primary Job Specific Skills** + Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies + Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) + Experience with network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + Familiarity with network automation concepts and scripting (PowerShell, Python) preferred **Other Job Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud infrastructure, digital workspace, and storage technology **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $53.37/hr - $55.77/hr (111K - 116K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. **Clearance Requirement: TS/SCI with POLY** **Key Responsibilities** **:** + Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms. + Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment. + Support and resolve complex **break/fix issues** both in person and remotely. + Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments. + Participate in **engineering review boards (ERB)** and technical discussions. + Respond promptly to **support requests and incidents** , ensuring timely resolution. + Manage **vendor relationships and project coordination** as needed. + Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs. + Provide input on **LAN/WAN design, architecture, and installation standards** following best practices. + Set up and support **A/V systems** including Extron, AMX, and Crestron technologies. **Required Skills:** + Hands-on experience with **CAT6 and fiber installations** . + Working knowledge of **LAN/WAN architecture** and networking principles. + Broad **IT knowledge** to assess and mitigate potential technical impacts. + Strong **organizational skills** and ability to work independently or as part of a team. + **Project management** and vendor coordination experience. + **Self-starter** with a willingness to learn new technologies and methods. + Ability to **lift up** **to 60** **lbs** and travel as required. **Desired Skills:** + Experience with Cisco network switches, routers, and firewalls. + Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture. **Education/Experience Requirement:** + College degree strongly preferred or high school diploma plus some advanced training **Current certification in at least one of the following areas preferred:** + CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System. _At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._ _Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from their applications. Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale. Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality. Contribute directly in the code when clarity or momentum depends on it. Codify working patterns into tools, playbooks, or building blocks others can use. Share field feedback with Research and Product to influence model and product development. Keep teams moving through clarity, judgment, and consistent follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Active TS/SCI clearance or equivalent Have scoped and delivered complex systems in fast-moving or ambiguous contexts. Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks. Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure. Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience. Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences. Spot risks early, adjust without slowing down, and model calm judgment when stakes are high. Are humble, collaborative, and eager to help others with empathy. Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff… Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

AmLaw 100 Firm with Cravath level compensation. Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies. Among the leaders in "Best Performing" rankings. REQUIREMENTS Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide. Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge. Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people. We look forward to discussing your next opportunity with you. CONFIDENTIALITY At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client. If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location. #J-18808-Ljbffr

Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. Key Responsibilities Advanced Operational Support Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements Perform advanced root cause analysis and develop comprehensive remediation strategies Design and implement solutions for complex networking scenarios involving federal cloud buildouts Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance Advanced Network Engineering Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites Develop and optimize network automation workflows contributing to PNAAS automation initiatives Design and validate complex configuration implementations for production environments Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving Develop advanced troubleshooting methodologies and comprehensive knowledge base articles Create operational readiness frameworks and testing protocols for new service deployments Lead post-incident review sessions and drive systemic improvements Provide technical mentorship to Tier 1 and Tier 1.5 engineers Contribute to capacity planning and infrastructure scaling strategies Participate in architectural review boards and technical governance activities Operational Excellence Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners Oversee contract sign-off processes for new Microsoft Partner integrations Lead complex decom activities for networking infrastructure in federal cloud environments Manage relationships with Microsoft product groups and partner organizations Drive continuous improvement initiatives across operational workflows Participate in on-call rotation providing 24x7 expert-level support Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 7+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Proficiency with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. **Clearance Requirement: TS/SCI with POLY** **Key Responsibilities** **:** + Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms + Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment + Support and resolve complex **break/fix issues** both in person and remotely + Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments + Participate in **engineering review boards (ERB)** and technical discussions + Respond promptly to **support requests and incidents** , ensuring timely resolution + Manage **vendor relationships and project coordination** as needed + Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs + Provide input on **LAN/WAN design, architecture, and installation standards** following best practices + Set up and support **A/V systems** including Extron, AMX, and Crestron technologies **Required Skills:** + Hands-on experience with **CAT6 and fiber installations** + Working knowledge of **LAN/WAN architecture** and networking principles + Broad **IT knowledge** to assess and mitigate potential technical impacts + Strong **organizational skills** and ability to work independently or as part of a team + **Project management** and vendor coordination experience + **Self-starter** with a willingness to learn new technologies and methods + Ability to **lift up** **to 60** **lbs** and travel as required **Desired Skills:** + Experience with Cisco network switches, routers, and firewalls + Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture **Education/Experience Requirement:** + College degree strongly preferred or high school diploma plus some advanced training **Current certification in at least one of the following areas preferred:** + CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System _At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._ _Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ExpressRoute, VPN, and core network services across secure federal facilities. **Key Responsibilities** Operational Support + Monitor capacity alerts and maintain ExpressRoute Direct port capacity for Enterprise Route Direct customers + Perform port provisioning and generate Network Design Templates (NDT) for buildout activities + Create seed files and execute post-build service configuration deployments + Validate configuration settings before bringing services to production + Support decom efforts for retiring network infrastructure + Triage and escalate Livesite incidents, customer-reported issues, and deployment incidents Documentation & Knowledge Management + Update knowledge base with troubleshooting guides and lessons learned from incident resolution + Contribute to PNAAS automation initiatives + Document standard operating procedures for Tier 1 activities + Maintain accurate records of configuration changes and deployment activities Collaboration + Coordinate with Microsoft's partners (ATT, BT, Verizon, Equinix, etc.) for partner capacity onboarding per business needs + Escalate complex issues to Tier 1.5/2 support following established protocols **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 2+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Primary Job Specific Skills** + Basic understanding of networking fundamentals (TCP/IP, routing, switching) + Familiarity with Microsoft Azure networking services preferred + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities **Other Job Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $45.19/hr - $48.08/hr ($94K - $100K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ExpressRoute, VPN, and core network services across secure federal facilities. Key Responsibilities Operational Support Monitor capacity alerts and maintain ExpressRoute Direct port capacity for Enterprise Route Direct customers Perform port provisioning and generate Network Design Templates (NDT) for buildout activities Create seed files and execute post-build service configuration deployments Validate configuration settings before bringing services to production Support decom efforts for retiring network infrastructure Triage and escalate Livesite incidents, customer-reported issues, and deployment incidents Documentation & Knowledge Management Update knowledge base with troubleshooting guides and lessons learned from incident resolution Contribute to PNAAS automation initiatives Document standard operating procedures for Tier 1 activities Maintain accurate records of configuration changes and deployment activities Collaboration Coordinate with Microsoft's partners (ATT, BT, Verizon, Equinix, etc.) for partner capacity onboarding per business needs Escalate complex issues to Tier 1.5/2 support following established protocols Minimum Qualifications HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. 2+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Basic understanding of networking fundamentals (TCP/IP, routing, switching) Familiarity with Microsoft Azure networking services preferred Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Other Job Skills Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Strong customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology a plus.