Technical support engineer jobs in Huntsville, AL - 639 jobs
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MID-LEVEL HELP DESK TECHNICIAN-DTS
Reliant Technology 3.7
Technical support engineer job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed.
Contingent upon contract award.
Job Requirements
Key Responsibilities:
* Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email
* Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues
* Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R
* Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests
* Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout
* Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows
* Assist with content management and business process analysis supporting audit readiness activities
* Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations
Qualifications:
* Secret clearance (required)
* 4 to 7 years of experience providing DTS or DoD travel support
* Demonstrated knowledge of DTS modules, workflows, and travel policy
* Experience auditing DTS transactions for JTR and DoD FMR compliance
* Experience supporting remote service desk operations
* Familiarity with SharePoint and web-based knowledge management tools
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$34k-59k yearly est. 41d ago
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Technical Support Specialist JNY
Optimal Solutions and Technologies 3.3
Technical support engineer job in Huntsville, AL
Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
TechnicalSupport Specialist JNY
Description of specific duties in a typical workday for this position:
* The TechnicalSupport Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism.
* Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. TechnicalSupport Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues.
* Additional duties include supportingtechnical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready.
* The TechnicalSupport Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives.
Requirements (Years of experience, Education, Certifications):
* Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field
* Minimum of 3 years of experience providing technicalsupport for hardware, software, or integrated systems within a DoD or Army environment
* Demonstrated experience with:
* Technical troubleshooting and system support
* Installation and configuration of equipment or systems
* Technical documentation and reporting
* Supporting field activities or operational environments
* Active TS/SCI Clearance
Nice to Have (skills that are not required, but nice to have):
* Experience supporting threat systems, OPFOR equipment, or training support systems
* Familiarity with:
* Electronics, communications, or simulation systems
* Fielded Army systems and operational environments
* Basic configuration management or issue tracking processes
This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
$31k-49k yearly est. 8d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical support engineer job in Huntsville, AL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$32k-53k yearly est. 8d ago
DoD Information Technology HelpDesk
Griffin Recruiters 4.4
Technical support engineer job in Huntsville, AL
Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience *
*Apply with Resume!
Work Authorization/Security Clearance
Department of Defense (DoD) Secret security clearance, or the ability to obtain one
Required: High School or better.
Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.
Overview
Experience Required: 2 years: Computer applications and operation of existing computer programs
High school diploma or equivalent.
Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
Excellent PC and network troubleshooting skills.
Preferred Education and Experience
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
IT Help Desk experience.
Summary/Objective
Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
Install software on personal computers (PCs).
Prepare new PCs for use, and previously used PCs for reuse.
Perform routine maintenance of PC hardware and software.
Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
Administer PC users' IT, including ensuring compliance with security requirements.
Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek
Travel: None.
**APPLY WITH RESUME!
$36k-68k yearly est. 60d+ ago
Help Desk Support Specialist - IRES000010
Geocontrol Systems, Inc. 4.1
Technical support engineer job in Huntsville, AL
Job Description
GeoControl Systems, Inc.as a HUBZone company, is required to maintain a Federally mandated level of employees that reside (home residence) in a qualified HUBZone. ONLY applicants whose home address lies in a qualified HUBZone or be wiling to relocate to one will be considered for this position.
You can verify whether you reside in a HUBZone by using the following website:
****************************************
Description of Duties:
The Help Desk Support Specialist supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:
• Collect and analyze data to provide technical resolutions
• Provide remote troubleshooting support for break fix issues
• Provide escalation and status updates to MDA customers
• Provide technicalsupport for enterprise projects that affect Service Desk workflows
• Resolve daily battle rhythm tasks
• Track all work using the Remedy ticketing system
• Utilize the mature knowledge database to assist customers
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
RequirementsBasic Requirements:
• Must have 6, or more, months of directly related experience
• Must have experience working in a customer-facing role.
• Must have Microsoft Office and Access Database experience
• Must have experience at working independently and in a team-oriented, collaborative environment
• Must have experience working with geographically dispersed teams
• Must have DoD 8570 IAT Level II Certification or higher by employment start date (example: CompTIA Security+ CE)
• Must have an active DoD Secret Security Clearance
Must Reside in a HUBZone or willing to relocate to a HUBZone
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Desired Requirements:
• Have an ITILv3 Foundations certification
• Have Remedy experience
• Have desktop support, service desk/help desk or call center experience
This position is expected to pay $36.05/hr - $39.42/hr; depending on experience, education, and any certifications that are directly related to the position
BenefitsGCS health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave.
$36.1-39.4 hourly 6d ago
Systems Engineer III
Aerovironment 4.6
Technical support engineer job in Huntsville, AL
The Systems Engineer III works with our Design team to develop a variety of innovative Unmanned Systems for defense and commercial applications. This position will interact with Controls Engineers to allocate requirements and develop architectures to drive simulation models. These development efforts will generally be small focused design teams, which will require engineers to use a range of skills and tools across traditional engineering, computer science, and mathematical disciplines. Because of the nature of the development efforts, the engineer will need to work on a variety of stages of development including requirements definition, concept design, prototyping, detailed design, validation and verification testing.
Position Responsibilities
Support providing weekly Status of System development progress with requirements burn down
Support Allocating Requirements to Subsystems & Engineering coordination
Support Evaluating System performance thresholds and providing direction
Support Requirements and Specification Reviews
Support Developing Instrumented Flight Test vectors and Data acquisition
Support definition of system Build in Test for Fault Detection, Isolation, Recovery
Support definition of ground system warnings, cautions, notifications
Provide input for model development and simulation analysis
Support prototyping of autonomous systems and validate designs through a series of purpose-designed experiments
Support design and analysis tasks using AeroVironment and industry developed tools
Writes system requirements, system test plans, and assist in validation testing
Perform a variety of engineeringsupport activities on R&D projects
Document work and assist with the transition of new capabilities, technologies and prototypes into a production development environment
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Resolves a wide range of issues in creative ways while applying company policies and procedures
Work independently with little supervision. Provide articulate, accurate instructions and guidance to lower level Engineers as well as team members outside the department
Other duties as assigned
Basic Qualifications (Required Skills & Experience)
Bachelor's degree in Mathematics, Computer Science/Engineering, Electrical Engineering, Aerospace, or Mechanical Engineering is required or equivalent combination of education, training, and experience
5 - 8 years of experience in a systems engineering role (Aerospace systems engineering preferred)
Familiarity with C/C++ and Matlab required
Proficiency with Matlab as well as office software and computer-based productivity tools
Possesses an interest in creating Architectures using Model Based Engineering tools
Other Qualifications & Desired Competencies
Knowledge of Simulink, Ansys and Solidworks preferred
Aerospace Systems Engineering experience preferred
Understanding of Control Theory and Transform functions is helpful
Understanding of Aircraft Terminology is helpful
Exposure to Guidance Navigation and Control Systems along with Modeling Simulation & Control and Model-Based Systems Engineering is helpful but not required
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others and the company. Takes ownership and responsibility for current and past work products
Has effective problem-solving, analytical, interpersonal and communication skills.
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Physical Demands
Ability to work in an office and manufacturing environment (Constant)
Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)
Clearance Level
No Clearance
The salary range for this role is:
$102,708 - $145,530
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.
$102.7k-145.5k yearly Auto-Apply 21d ago
Technical Support Specialist JNY
Ost Inc. 4.3
Technical support engineer job in Huntsville, AL
Job Description
Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
TechnicalSupport Specialist JNY
Description of specific duties in a typical workday for this position:
The TechnicalSupport Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism.
Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. TechnicalSupport Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues.
Additional duties include supportingtechnical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready.
The TechnicalSupport Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives.
Requirements (Years of experience, Education, Certifications):
Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field
Minimum of 3 years of experience providing technicalsupport for hardware, software, or integrated systems within a DoD or Army environment
Demonstrated experience with:
Technical troubleshooting and system support
Installation and configuration of equipment or systems
Technical documentation and reporting
Supporting field activities or operational environments
Active TS/SCI Clearance
Nice to Have (skills that are not required, but nice to have):
Experience supporting threat systems, OPFOR equipment, or training support systems
Familiarity with:
Electronics, communications, or simulation systems
Fielded Army systems and operational environments
Basic configuration management or issue tracking processes
This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
$42k-73k yearly est. 10d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Huntsville, AL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-77k yearly est. 20d ago
Mid-Level Help Desk Technician-Dts
Ignite 2.8
Technical support engineer job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama.
Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed.
Contingent upon contract award.
Requirements
Key Responsibilities:
· Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email
· Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues
· Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R
· Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests
· Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout
· Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows
· Assist with content management and business process analysis supporting audit readiness activities
· Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations
Qualifications:
· Secret clearance (required)
· 4 to 7 years of experience providing DTS or DoD travel support
· Demonstrated knowledge of DTS modules, workflows, and travel policy
· Experience auditing DTS transactions for JTR and DoD FMR compliance
· Experience supporting remote service desk operations
· Familiarity with SharePoint and web-based knowledge management tools
$33k-61k yearly est. 41d ago
Help Desk Support Specialist
Launchtech
Technical support engineer job in Huntsville, AL
Clearance Required: Active DoD Secret Security Clearance Travel Required: Up to 10%
LaunchTech is seeking a Help Desk Support Specialist to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This role provides frontline service desk support in a mission-critical DoD environment, ensuring timely issue resolution, accurate tracking, and effective customer communication.
What You'll Be Doing
Collect and analyze data to provide technical resolutions
Provide remote troubleshooting support for break/fix issues
Provide escalation and status updates to MDA customers
Provide technicalsupport for enterprise projects that impact Service Desk workflows
Resolve daily battle rhythm tasks
Track all work using the Remedy ticketing system
Utilize the established knowledge database to assist customers
What You Bring
Basic Requirements:
Must have 6 months of directly related experience
Must have experience working in a customer-facing role
Must have experience with Microsoft Office and Access databases
Must have experience working independently and in a team-oriented, collaborative environment
Must have experience working with geographically dispersed teams
Must have a DoD 8570 IAT Level II certification or higher by employment start date (e.g., CompTIA Security+ CE)
Must have an active DoD Secret Security Clearance
Desired Requirements:
ITIL v3 Foundations certification
Remedy ticketing system experience
Desktop support, service desk/help desk, or call center experience
Why LaunchTech?
LaunchTech is built on a single standard: Excellence, Period.
You'll be part of a mission-focused team supporting enterprise IT operations critical to national defense.
We offer:
Medical, Dental, and Vision coverage
401(k) with company match
Paid Time Off (PTO)
Mission-driven work with growth opportunities
And more
Ready to Join the LaunchTech Crew?
LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.
Visit ******************** to learn more about how we deliver Excellence, Period.
$32k-53k yearly est. Auto-Apply 4d ago
IT Help Desk Support - Level II (MSP)
K2 Staffing
Technical support engineer job in Huntsville, AL
Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
$32k-53k yearly est. 60d+ ago
Tier Two Help Desk Support
EMCO Technologies
Technical support engineer job in Huntsville, AL
Job Description
The Tier Two Help Desk SupportTechnician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.
$32k-53k yearly est. 18d ago
IT Help Desk Support - Level II (MSP)
K2 Staffing, LLC
Technical support engineer job in Huntsville, AL
Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
$32k-53k yearly est. 9d ago
Information Technology
Vp 3.9
Technical support engineer job in Huntsville, AL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-71k yearly est. Auto-Apply 60d+ ago
Sr Associate - Digital Customer Support Engineer (Central, Eastern or Mountain Time Zone)
Gehc
Technical support engineer job in Huntsville, AL
SummaryPerinatal TechnicalSupportEngineer with Clinical Support and Customer Success responsibilities. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Job Responsibilities
Provide remote support to customers experiencing technical or application workflow issues, displaying in-depth technical knowledge of the technology in the Software Products.
Meet with customers as necessary, analyze their needs, and provide insights into products and their functionality.
Differentiate with exceptional customer service and actively integrate user experience and outcomes.
Provide ongoing post-installation consultation and support for clinical configuration.
Support existing customers with scheduled customer success meetings to share clinical applications knowledge through coaching and customer relationship building.
Offer advanced customer support in a 24x7 environment.
Write or contribute to user/technical documentation and case notes.
Act as a resource, coach, and mentor, including serving as a functional resource to staff and customers.
Identify knowledge gaps and trends to develop training and build the skills of fellow engineers.
Serve as an escalation point within the team to increase knowledge and reduce escalations.
Monitor team goals in support of departmental and corporate strategies, manage service requests queue, and analyze reporting (service response rate, team/individual stats, NPS, staffing, overall performance).
Maintain customer relationships and communicate relevant product and/or customer concerns or opportunities to team leadership.
Conduct business evaluations and document findings within agreed turn-around times.
Correlate theoretical knowledge with clinical and product information to provide clinicians with the skills to obtain optimal performance from GE Healthcare equipment.
Analyze and resolve complex application/software issues with minimal assistance, using a wide range of debugging techniques.
Follow GEHC standards and advance the use of GEHC coding conventions, debugging techniques, tools, and documentation.
Required Qualifications
Licensed Registered Nurse.
Associate degree from an accredited Nursing or health-related program.
5+ years of clinical experience in a maternal/infant care environment.
Strong and effective configuration, teaching, and presentation skills.
Willingness to work overtime, on-call, weekends, and holidays as required.
Vendor credentialing as required.
Legal authorization to work in the U.S. is required. Sponsorship for employment visas, now or in the future, for this job opening is not available.
Preferred Qualifications
Working knowledge of operating systems (e.g., Windows, Linux).
Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps).
Ability to learn specialized industry-specific software and provide digital education and training solutions.
Preferred experience with GE Centricity Perinatal specific products.
#LI-PA1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: abril 24, 2026
$108k-162k yearly Auto-Apply 8d ago
IT Billing Administrator
Cook's Pest Control 4.3
Technical support engineer job in Decatur, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The IT Billing Administrator is responsible for managing and validating all IT-related invoices to ensure accuracy, compliance with contracts, and proper financial coding. This role serves as a key liaison between IT and external vendor billing, ensuring timely resolution of billing discrepancies and accurate allocation of costs to the appropriate accounts.
Specific Duties
Review, validate, and reconcile all IT invoices, including hardware, software, licensing, maintenance, telecom, cloud services, and managed services.
Ensure invoices align with contracts, purchase orders, and service-level agreements.
Identify billing discrepancies, errors, or overcharges and proactively open, track, and resolve disputes to completion.
Communicate directly with partners regarding billing questions, corrections, credits, and account adjustments.
Assign and verify correct cost centers and project codes for all IT expenses in accordance with accounting policies.
Ensure invoices are processed in a timely manner to meet payment deadlines and avoid service interruptions or late fees.
Maintain organized records of invoices, dispute documentation, approvals, and correspondence for audit and compliance purposes.
Prepare billing approval packets and supporting documentation for review by IT leadership.
Support budgeting and forecasting activities by providing invoice data, spend summaries, and variance explanations as requested.
Collaborate with IT leadership, procurement, and finance to continuously improve billing accuracy and processes.
Qualifications
Associate's or bachelor's degree in Business, Information Systems, or a related field, with 2-4 years of experience in billing administration, accounts payable, accounting support, or IT financial operations.
Strong understanding of invoice processing, general ledger coding, and financial controls.
Experience working with vendors and resolving billing disputes.
Proficiency with Microsoft Office, particularly Excel; experience with IT asset or telecom expense management tools is a plus.
Excellent attention to detail, organizational skills, and ability to manage multiple projects and deadlines simultaneously.
Strong written and verbal communication skills, with the ability to clearly document and explain billing issues.
Additional Information
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$54k-72k yearly est. 6d ago
Network Engineer, Deployment & Support
Meta 4.8
Technical support engineer job in Huntsville, AL
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
**Required Skills:**
Network Engineer, Deployment & Support Responsibilities:
1. Deployment, configuration, and management of all network infrastructure on our datacenter campus
2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
4. Create deployment packages and maintain as-built documentation and asset database for installed network gear
5. Establish and implement global best practices and contribute to the design of new scalable network solutions
6. Support the development, testing and integration of new hardware and software platforms into the network
7. Participate in an on-call rotation to support the regional network infrastructure 24/7
8. 10% of travel required, up to 30% based on projects
**Minimum Qualifications:**
Minimum Qualifications:
9. 4+ years of work experience responsible for designing, deploying and operating large-scale networks
10. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
11. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
12. Experience working in a multi-vendor environment with hands-on experience with networking hardware
13. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
14. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
15. Proven experience working in a global team environment and solving problems with limited supervision
16. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
**Preferred Qualifications:**
Preferred Qualifications:
17. Technical leadership and people management experience
18. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
19. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
20. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
21. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
**Public Compensation:**
$51.44/hour to $159,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$159k yearly 60d+ ago
Technical Support-Manufacturing Engineer-May23
Keltia Design, Inc.
Technical support engineer job in Huntsville, AL
We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options:
* Contract
* Contract to Direct
* Direct
Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
$53k-76k yearly est. 2d ago
Systems Engineer - Mid Level, Model Based Systems Engineer (MBSE)
EOS Defense Systems USA 4.3
Technical support engineer job in Huntsville, AL
Join our team as a Systems Modeler and play a critical role in shaping advance defense technologies. In this position you'll collaborate with engineering teams to design and maintain physical and digital models that drive innovation for our DoD programs. From hands-on fabrication to cutting-edge CAD modeling and systems integration, you'll ensure prototypes meet rigorous military standards while working in a dynamic, team-oriented environment. If you're passionate about precision, problem-solving, and contributing to mission-critical projects, this is your opportunity to make an impact.
This is an on-site position.
Minimum Requirements And Qualification
Bachelors of Science in Engineering or computer science; or a Science, Technology, Engineering or Mathematics (STEM) degree with demonstrated experience in Systems Engineering
5+ years of demonstrated proficiency related to administration and operation of Cameo.
5+ years of demonstrated proficiency in Systems Modeling Language (SysML) and familiarity with the DoD Architecture Framework (DoDAF).
Experience with PLM Tools (such as SolidWorks PDM, Windchill, or Teamcenter) and with Requirements Management Tools (such as DOORS or Jama).
Proficiency in MS Office.
Ability to obtain and maintain a DOD Security Clearance.
Major Responsibility Areas And Duties
The MBSE Administrator ensures successful implementation of Cameo toolsets utilizing MBSE methodologies, practices, and procedures across the EOS Defense Systems USA product portfolio. The MBSE Administrator will collaborate across the Engineering department to maintain and enhance the MBSE framework while ensuring contractual deliverables are met. Duties include:
MBSE Tool Administration: Oversee the configuration, maintenance, and optimization of Cameo tools and environments, including connectivity to requirements and artifact repositories.
Process and Standards Management: Develop, document, and update MBSE standards guidance and implementation processes to ensure consistent MBSE implementation across the engineering department.
Process and Standards Management: Develop, document, and update MBSE standards guidance and implementation processes to ensure consistent MBSE implementation across the engineering department.
Repository and Data Integrity: Work closely with the IT department to ensure Cameo runs smoothly and securely.
Other Duties as assigned.
EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.
$66k-86k yearly est. 60d+ ago
ES_025_Junior Systems Engineer_HSV
Applied Technology Solutions 4.1
Technical support engineer job in Huntsville, AL
Job DescriptionSalary:
The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible for providing high-level engineeringsupport and leadership in ensuring the tracking of contract requirements and system interfaces and will play a key role in preparation for contract milestones including tracking the status of all milestone deliverables and in contract transition out efforts. The Junior Systems Engineer will interface with a growing ATS team of engineers and designers, helping to further develop the team by fostering a healthy focus on Systems Engineering concepts throughout the design process. This role is also anticipated to play a heavy role in establishing and maintaining company processes and procedures such as configuration management, inventory management, quality control, etc.
Work closely with Engineering team leads in the derivation, writing, and tracking of System Requirements from SOWs, ensuring that final designs provide evidence of meeting all customers requirements and expectations.
Support the Configuration Management of projects in maintaining design baselines, drawing trees, and Bills of Material (BOMs) and in taking a leading role in carrying out change requests.
Take leading role in the maintenance of Interface Control Documents and in facilitating communication between team leads.
SupportEngineering team leads in preparation for and execution of milestone reviews, including ensuring the proper preparation for all entrance/exit criteria and in tracking the completion status and inclusion of all requisite milestone deliverables.
Support contract transition out efforts throughout project, ensuring engineering and design teams efforts as well as the configuration management of their deliverables are completed with a focus on contract closeout in such a way as to ensure contract compliance and to maximize customer satisfaction.
Requirements:
0 - 4 years of relevant experience
BS in engineering or related field (equivalent experience may be accepted)
Secret DoD Clearance or the ability to obtain a Secret DoD Clearance
Experience in developing requirements
Desired experience with Systems Engineering tools such as DOORS and/or CAMEO
Desired experience in Model Based Systems Engineering
Desired experience in Mechanical or Aerospace Engineering
Note: ATS is a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited. All candidates who receive conditional offers of employment are subject to drug testing. In addition, ATS is an E-Verify employer.
Export Control Regulations:Applicants for employment at ATS must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
How much does a technical support engineer earn in Huntsville, AL?
The average technical support engineer in Huntsville, AL earns between $45,000 and $90,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Huntsville, AL
$64,000
What are the biggest employers of Technical Support Engineers in Huntsville, AL?
The biggest employers of Technical Support Engineers in Huntsville, AL are: