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Technical support engineer jobs in Kingsport, TN

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  • Technical Customer Service Support

    Foundever

    Technical support engineer job in Morristown, TN

    Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
    $17 hourly 12d ago
  • E&I Technical Specialist

    Hargroveepc

    Technical support engineer job in Kingsport, TN

    Who We Are Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,700 Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects. Hargrove's key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients. Work-life balance and flexibility are important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. What You'll Be Doing Job Scope: Generally responsible for supervision and technical direction over a team of designers when functioning as a lead designer. As lead designer, responsibilities will include total delivery of the electrical and instrumentation deliverables and services on time, within performance budget and meeting quality expectations. Duties may include performing advanced design work serving as a technical specialist for a complex design assignment. This level requires extensive progressive experience in electrical and instrumentation design and involves utilization of project controls for cost, schedule and quality of projects. This work will be performed under minimal supervision. Primary responsibilities will include but not be limited to: Familiarity with and utilizing department design and drafting standards. Familiarity with project scope, specifications and design criteria upon assignment to a project task team. Recognize and communicate scope and design changes promptly. On-site assistance during startup. Producing estimate level preliminary designs and material take-offs suitable for the level of the estimate being performed on a project. Producing detail design calculations and sketches for materials of construction associated with the project. Calculations produced will be neatly prepared and organized for efficient checking by others and efficient use by drafters/designers for preparing drawings and as a deliverable when required. Producing designs with efficient use of construction materials with an overall emphasis on ease of construction and completed product meeting the expectations of the client. Checking calculations and deliverables made by others to ensure accuracy, conformance to codes, specifications, design criteria and conformance to good engineering practice. Assisting the drafting group in resolving routine layout and detailing problems. It is your responsibility to furnish sufficient sketches and details necessary for completion of engineering drawings. Consulting with design leaders from other disciplines to ensure the smooth flow of vital information necessary for the scheduled completion of the project. Advising the senior engineer concerning design or scope changes, which have been identified. Assisting other engineers in developing and assembling scopes, drawings and specifications into a “package”, enabling electrical/instrumentation purchase inquiries to be issued for procurement of materials or subcontract pricing. Reviewing and checking vendor drawings and other discipline drawings for electrical/instrumentation input. Developing construction specifications. Reviewing fabrication drawings and other construction submittals for conformance to engineering drawings and specifications. Performing fieldwork necessary to gather field data, check tie-ins and provide construction support. Provide technical guidance to less experienced drafting and engineering personnel in the department. Knowledge of the discipline specific methods, practices and techniques required to engineer, design and construct process and manufacturing projects. Applying advanced engineering techniques and analysis to complex designs. Produce installation details, motor control center single lines, electric room layouts, motor control elementaries, connection diagrams, cable schedules, control panel layouts and grounding, lighting, power and instrumentation plans under general supervision. Developing conceptual layouts and cost studies as necessary to determine the simplest, most efficient approach to solving engineering tasks at hand. Developing small work sharing packages for interoffice execution support Ideal Background Education: Associate degree in Engineering Technology or Computer-Aided Drafting is required. Certification: Certification is not required at this level. Experience: This position requires 15 or more years of relevant industrial experience in electrical and instrumentation drafting and design. Required Knowledge, Skills, and Abilities: Knowledge and application of the current version of the National Electrical Code (NEC). Familiarity with specifications and installation details of construction bulk materials and equipment. Ability to perform lighting level calculations. Ability to size wire, conduit and overcurrent protection for both lighting and power applications. Ability to perform voltage drop calculations. Ability to route conduit and cable tray. Ability to calculate tray and conduit fill. Ability to determine motor control center loading. Ability to create accurate electrical installation documents from the information found on vendor equipment drawings. Ability to determine load center unit substation loading. Ability to size control valves using appropriate software. Ability to develop specifications and data sheets for instrumentation, analyzers, control systems and actuated valves. Familiarity with standards that apply to instrumentation and controls (ISA). Ability to develop equipment specifications for equipment such as motor control centers, variable frequency drivers, induction and synchronous motors, load center unit substations. Knowledge and understanding of schedule constraints and information requirements for the production of all electrical deliverables. Ability to develop a construction cost estimate, a detailed engineering schedule and a man-hour budget for a small project or an area for a larger project. Ability to determine construction material quantities. Knowledge and application of company engineering design and CAD drafting standards. Excellent communication skills, both verbal and written. Good presentation skills Virtual team skills and cross divisional relationships are developed and able to provide interoffice execution support with general supervision. Physical Requirements Ability to sit, stand, or walk for long periods of time. #LI-BH1 Hargrove Culture We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates. Equal Opportunity Employment Statement Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States.
    $67k-103k yearly est. Auto-Apply 10d ago
  • Senior Technical Operations Validation Specialist

    Jackson Healthcare 4.4company rating

    Technical support engineer job in Bristol, TN

    USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
    $66k-80k yearly est. Auto-Apply 58d ago
  • Technical Specialist, Liability (Construction)

    The Travelers Companies 4.4company rating

    Technical support engineer job in Morristown, TN

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? This role is eligible for a sign on bonus up to $20,000. Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers and team members. What Will You Do? * Independently manage a caseload of Construction Liability claims. * Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations. * Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. * Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. * Coordinate with internal teams, legal counsel, etc. * Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Five years of experience in insurance claims, preferably Construction Liability. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.\ What is a Must Have? * High School Diploma or GED. * 2 years of liability claim handling experience and/or comparable litigation claim experience. * In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $85.6k-141.2k yearly 42d ago
  • Tech Specialist 4

    M. C. Dean 4.7company rating

    Technical support engineer job in Kingsport, TN

    **Technical Specialist 4** are responsible for designing, developing, installing, and maintaining equipment used to monitor and control systems, machinery and processes. Technical Specialists work in various industries including industrial controls, water / wastewater, power controls and protection, and transportation systems. They're technical experts in areas such as advanced process control, instrumentation, distributed control systems, PLCs, and SCADA systems. Technical Specialists use these skills to design and implement solutions to our customer's complex needs. Responsibilities + Manage physical security system support to meet service level agreements + Analyze physical security system performance and recommend improvements + Resolve complex system issues for physical security systems and networks + Provide Tier 4 support to the system administration team + Programming and integrating an entire system at the global level Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems + Communicate with customers, manufacturers, vendors and system administrators + Train system users and other system support personnel + Analyze and modify preventive maintenance checklists for system changes + Troubleshoot system performance issues and implement corrective actions + Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks Organize and prepare detailed documentation of system performance, including service request records and analysis + Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates + Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems + Perform and manage PITCO's + Perform final programming of systems Provide on site system support post deployment + Read and interpret engineering drawings Understand SOP and SOW documentation + Ensure test lab equipment is maintained Assisting with annual performance evaluations + Ensure availability of remote Pitco and remote access + Interface with engineering team to ensure design efficiency + Interface with internal and external customers + Provide advanced level database support + Conduct research and development of entire systems and analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists Using 60% or 90% designs to develop and build out PITCO + Read blue prints, schematics and statements of work (SOW). + Ensuring PITCO build outs adhere to statements of work (SOW). + Coordinate with field personnel and/or engineering team to discuss any potential installation issues + Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site + Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed. Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). + Perform all duties with minimal direct supervision Qualifications + Requires twleve (12)+ years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED + Requires substantial travel to project sites as required by customer and program manager to meet project deliverable's Proficient with Microsoft Project or equivalent scheduling tools **Desired Qualifications:** Certification in CCure 9000 Access Control System Certification in DVTel Digital Video Systems Microsoft SQL Server and Microsoft Server 2008 experience Dell Storage Area Networks, Brocade and Cisco network equipment Symantec Netbackup software Configure and manage UNIX and Windows operating systems Install and load system operating software CCNA, A+, Network+ Certifications **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.
    $75k-96k yearly est. 60d+ ago
  • National Help Desk Technician

    Sharp Electronics Corporation 4.5company rating

    Technical support engineer job in Kingsport, TN

    The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting, licensing reconciliation, diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site, and logging tickets into our ticketing database to track time and facilitate tactical report generation. Responsibilities Answer calls and create tickets to resolve or escalate Maintain 60% time as available in the call queue Maintain individual clients' SLAs by responding to submitted tickets and beginning basic triage of tickets/alerts before resolution or escalation Monitor Backup offerings, perform basic troubleshooting, and escalate alerts Reconcile licensing for Cloud Service offerings Troubleshoot, monitor, and maintain client computers and desktop applications Support current Windows operating systems (XP through Windows 10) Support current Microsoft Office Suites Escalate unresolved issues to the appropriate internal channel Remotely configure Smartphones to various email systems Desktop imaging and building for customers Translate complex technical terms and concepts into layman's terms Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested Qualifications 1 to 3 years' experience in a technical support role Current Microsoft Desktop Certification preferred. Experience with current Windows operating systems (XP through Windows 10) required. Experience with local and network printers preferred. Basic administration of Windows servers preferred. LAN/WAN and basic network troubleshooting and problem solving preferred. Familiarity with email server and spam filtering technology preferred. Must have exceptional communications skills. Must be energetic, self-motivated and work well in a team environment. Ability to work weekends and/or remotely as needed. Must have reliable transportation ABOUT US: Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. Compensation for this position The compensation range for this role is $35,000-$46,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs. Employee perks: Flexible hybrid work schedules. Comprehensive, family-friendly healthcare plans (medical, dental, vision). 401k retirement plan with a competitive match and plenty of financial support tools. Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance) Rewarding and wholistic wellness program. Training, professional development, and mentorship Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal) Dynamic culture eager to innovate, enhance diversity, and work smarter. Sharp Electronics Corporation is an equal opportunity employer - minority - female - disability - veteran. No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position. All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please. #li-cz1 #sbs
    $35k-46k yearly Auto-Apply 60d+ ago
  • IT Support Supervisor

    Cherokee Health Systems 4.3company rating

    Technical support engineer job in Morristown, TN

    IT Support Supervisor Monday to Friday 8:00am - 5:00pm (no weekends, nights, or major holidays) Full-time, 40/hour per week Join River Valley Health, a leading Federally Qualified Health Center serving 70,000+ patients across 13 Tennessee counties. We deliver integrated care-medical, behavioral, dental, optometry, and pharmacy-with a mission to serve all, regardless of ability to pay. We're seeking an IT Support Supervisor to lead our tech support team, ensuring smooth operations and top-tier service across our network. Key Responsibilities: Supervise and mentor IT Support staff. Manage ticketing systems and ensure timely resolution of technical issues. Provide hands-on technical guidance and escalate complex problems. Monitor support quality and implement process improvements. Oversee inventory, scheduling, and helpdesk coverage. Collaborate across departments and communicate updates effectively. Qualifications: 2+ years of IT support experience (Associate degree preferred). Strong leadership and communication skills. Experience with ticketing systems; scripting knowledge a plus. Valid TN driver's license. Why join us: Be part of a nonprofit organization focused on community health that values your work/life balance. Work with a dedicated team of professionals. Enjoy a comprehensive benefits package, including competitive PTO package. Equal Opportunity Employer. Job description subject to change.
    $94k-116k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Operations Validation Specialist

    Usantibiotics

    Technical support engineer job in Bristol, TN

    USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
    $58k-77k yearly est. Auto-Apply 59d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Technical support engineer job in Kingsport, TN

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $54k-73k yearly est. Auto-Apply 60d+ ago
  • Infrastructure Technology Support Technician

    Engineeredcabs

    Technical support engineer job in Greeneville, TN

    The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    $31k-54k yearly est. 6h ago
  • Caregiver Needed: Support for an Adult Client - Kingsport, TN

    Herewith Caregivers

    Technical support engineer job in Church Hill, TN

    Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $16 hourly 14d ago
  • IT Support Tech - Friendship Automotive

    Friendship Auto

    Technical support engineer job in Bristol, TN

    At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: * Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting * Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software * Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors * Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc * Improve knowledge and skills through extracurricular training and involvement in professional organizations * Other duties assigned by IT Manager or Friendship Management Services Education/Experience: * Associates Degree in a computer related field preferred * Experience with computer hardware and software including the latest Microsoft Operating Systems * A+ Certification, or willingness to obtain IT professional certification Requirements: * Able to perform each essential duty satisfactorily * Willing to travel to all locations as needed * Available during all administrative and sales hours * Clean driving record and valid driver's license Other Skills/Abilities: * Clear, concise, and effective oral and written communication * Ability to establish and maintain effective working relationships with staff, management, and customers * Ability to apply current knowledge and continuously learn * Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
    $32k-51k yearly est. 17d ago
  • IT TECH - I

    Hard Rock International (USA), Inc. 4.5company rating

    Technical support engineer job in Bristol, VA

    Job Description The IT Service Tech I role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Responsibilities Responsible for level 1 help desk support at Hard Rock Bristol. This may include, but not be limited to, systems such as Micros Point of Sale, ACSC (CMS/SMS), Microsoft Networks, AS/400, telecommunications, and related software and hardware, personal computers, and printers, which play a key role in the operating environment of the casino. Available to work in a 24 hour, 7 day a week environment. Interface with company team members regarding computer program requests or problems. Ensure the computer/equipment areas are maintained in a clean and orderly fashion. Assist the Director of IT with identifying systems and programming requirements, setting priorities, and scheduling for systems maintenance, systems development, and programming projects, and ensure their efficient, cost-effective, and timely completion. Stay abreast of the state of the art in computer technology and systems. Promote positive end user relations, high employee morale, and performs tasks or other duties at the direction of department Management as assigned. All other duties as assigned. Qualifications Minimum of five years' work experience in a technical analytical position, responsible for managing server environments. Project Management skills a definite asset.
    $36k-71k yearly est. 10d ago
  • Infrastructure Technology Support Technician

    Crenlo 3.4company rating

    Technical support engineer job in Greeneville, TN

    The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: * Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. * Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. * Provide one-on-one user training and ensure compliance with company policies. * Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. * Manage and prioritize end-user support requests through the Help Desk ticketing system. * Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. * Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. * Collaborate with other Corporate IT members and 3rd party vendors to design, implement, and maintain company-wide IT strategies and standards. * Promote and drive adoption of standardized infrastructure, business systems, and best practices. * Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. * Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: * Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). * Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). * Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. * Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. * Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. * Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. * Strong written and verbal communication and interpersonal skills; ability to mentor and train users. * Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: * Post-secondary education in a related field preferred but not required. * Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. * Hands-on experience with: * Microsoft Active Directory, Windows Server and Win Client OS * VMware or another Hypervisor, and virtual server management * Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) * Microsoft 365 tenancy * Azure, AWS, OCI or other cloud infrastructure * Ring Central or other VoIP telephony * Demonstrated success in delivering business value through IT-enabled solutions. * Strong project management skills with the ability to oversee multiple initiatives simultaneously. * Proven vendor management experience. * Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: * Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday * On-call availability for off-shift issues as required. * Occasional travel to other facilities may be required. * This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. * Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) * Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. * Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Crenlo's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: • Time Away: competitive holiday and flexible paid-time-off. • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, tuition reimbursement, and other financial well-being programs. • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions, short & long term disability insurance and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. • Work-Life Integration: other benefits including Employee Assistance Program and other employee discount programs.
    $32k-49k yearly est. 32d ago
  • 25B Information Technology Specialist

    Army National Guard 4.1company rating

    Technical support engineer job in Johnson City, TN

    If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
    $59k-84k yearly est. 58d ago
  • IT Specialist

    City of Johnson City 3.6company rating

    Technical support engineer job in Johnson City, TN

    Join the City of Johnson City as an IT Specialist. You'll collaborate with a team of dedicated professionals who are passionate about leveraging technology to enhance City services. Your contributions will be integral in shaping the future of the City's digital framework. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, TCRS Hybrid Competitive Salary and Paid Time Off. Embrace the chance to grow your skills in a supportive setting where your expertise is valued and your ideas are encouraged. Take the next step in your career with us in Johnson City! What does aN IT Specialist do? As an IT Specialist with the City of Johnson City, you will perform crucial technical and coordination tasks to ensure the effective setup, maintenance, and replacement of personal computers (PCs) and their peripherals. Your role will involve establishing seamless communication between PCs and the central computer system, while also creating and maintaining IT databases and associated policies and procedures. You will coordinate the efforts of PC Support Specialists, ensuring that repairs, requests, and routine maintenance are executed promptly and efficiently. Your expertise will directly contribute to the smooth operation of our IT infrastructure, and you will play a vital role in keeping our technology environment robust and reliable. What we're looking for in aN IT Specialist To excel as an IT Specialist with the City of Johnson City, a comprehensive skill set is essential. Candidates must possess thorough knowledge of PC hardware and software, as well as a strong understanding of Microsoft's Windows Operating Systems and Office Processing systems. The ability to coordinate work tasks and schedules effectively is critical, along with strong interpersonal skills for collaboration with various departmental personnel. Proficiency in setting up and connecting PCs and peripherals to local area networks (LAN) and the central computer system is mandatory. Successful candidates will also demonstrate the capability to create and maintain databases, follow complex oral and written instructions, and possess general knowledge in programming languages and application software. A willingness to learn new procedures and accept additional responsibilities is essential. Candidates should hold an Associate's Degree in computer technology or have significant practical experience in programming, PC peripherals, and database management. Join our team today! EEO/AA
    $45k-62k yearly est. 60d+ ago
  • Refrigeration Rack System Techneictian / Soft Serv Technictian

    Aire Serv 4.2company rating

    Technical support engineer job in Johnson City, TN

    Benefits: Competitive salary Free uniforms Health insurance Paid time off Parental leave Spears Services has been servicing the low temp refrigeration needs of the Tri-Cities area for over 30 years and is looking for an energetic individual.Specific Responsibilities: Work on Commercial Rack Refrigeration equipment. Work on Commercial Soft Serv equipment Work on Commercial HVAC equipment Electrical service on all the above Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required on paper and electronically Perform other duties as needed which may include cross-training in related positions Be on call as needed (Typically once a month) Job Requirements: Experienced Refrigeration Refrigeration knowledge CFC Certification Valid State Driver's License & clean driving record Able to lift up to 60 lbs. Excellent communication skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $23.00 - $30.00 per hour We believe in our technicians really knowing the systems in and out. Not only what causes a system to fail but why it failed, what part caused the problem. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $23-30 hourly Auto-Apply 60d+ ago
  • Hardware Technician

    I3 Verticals 4.5company rating

    Technical support engineer job in Johnson City, TN

    JOB TITLE: Hardware Technician DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead TRAVEL: up to 90% ESSENTIAL DUTIES & RESPONSIBILITIES: Deliver install, and set up computer systems, including software installation and network cabling Analyze diagnose, computer/equipment problems, and repair or replace Keeping track of assigned inventory Keeping daily logs of activities, mileage and expenses incurred while working in the field MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): Overnight travel is Acquired knowledge/education/experience/expertise of computer hardware and repair, software installation and basic knowledge/experience in Windows and Linux operating systems. Ability to setup/build computer systems and peripherals. Ability to diagnose and repair, or replace, equipment and parts. Ability to follow instructions and complete tasks assigned in an efficient and timely manner. Must demonstrate knowledge of critical thinking and problem-solving. Good customer service and communications skills. A+ certification is desired, but not
    $32k-40k yearly est. 60d+ ago
  • IT Systems Engineer

    Brightridge

    Technical support engineer job in Johnson City, TN

    Job Description BrightRidge Job Opening: IT Systems Engineer Classification: Full-Time, Exempt BrightRidge, a leading provider of electric power and fiber broadband services in Northeast Tennessee, is seeking a highly skilled and motivated IT Systems Engineer to join our team. This position is critical to maintaining the reliability, security, and performance of our core enterprise infrastructure, spanning networking, virtualization, storage, and cloud services across multiple sites. Key Responsibilities The IT Systems Engineer will be responsible for the management, configuration, and maintenance of our essential IT infrastructure, including: Network Management: Managing and maintaining LAN/WAN hardware, network segments, Internet, and intranet infrastructure. Virtualization & Hyperconvergence: Administering multi-site VMware ESXi virtualization and hyperconverged infrastructure solutions (e.g., HPE SimpliVity) for both Linux and Windows servers. Routing & Switching: Configuring and maintaining internal and external network routing (IPv4/IPv6) utilizing advanced protocols like BGP and OSPF. Data Protection: Overseeing multi-site and cloud-based backups and disaster recovery operations for servers and data stores. Security Operations: Implementing and managing firewall protection, intrusion detection/prevention, VPNs, and secure remote access. Fiber Network Support: Supporting a fiber-optic wide-area Ethernet network connecting multiple corporate sites. Performance & Reliability: Monitoring and optimizing network reliability, bandwidth, and security. End-User Computing: Supporting Virtual Desktop Infrastructure (VDI) environments and cloud-hosted Exchange email systems. Documentation: Maintaining detailed documentation of systems, configurations, processes, and procedures. Required Knowledge and Skills Candidates must demonstrate proficiency and experience in the following areas: Operating Systems: Proficiency in Linux (Red Hat/CentOS/Ubuntu) and Windows Server administration. Advanced Networking: Strong understanding of OSI Layer 2 and 3 networking, VLAN management (802.1Q), and subnetting (IPv4/IPv6). Virtualization: Extensive experience managing VMware virtualization and hyperconverged infrastructure (e.g., HPE SimpliVity, Nutanix). Monitoring & Logging: Experience with network monitoring, performance tuning, and SIEM/logging tools. Soft Skills: Excellent problem-solving, communication, and documentation skills. Mindset: A strong focus on security, reliability, and customer service. Education and Experience Experience: 5 years of experience maintaining a LAN/WAN environment. Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Cloud: Familiarity with cloud infrastructure (Azure, AWS, or Google Cloud) and hybrid environments. Certifications: VMware VCP, Cisco CCNA/CCNP, or relevant security certifications are a plus. Why Join BrightRidge? Be a part of a vital organization serving the Northeast Tennessee community. At BrightRidge, your expertise will directly impact the reliability and security of essential services. We offer competitive pay, comprehensive benefits, and a stable, collaborative work environment in the beautiful Appalachian Highlands. Job Posted by ApplicantPro
    $77k-108k yearly est. 27d ago
  • Recovery Support Specialist

    Revida Recovery Centers LLC

    Technical support engineer job in Morristown, TN

    Description: Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements: Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
    $30k-48k yearly est. 28d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Kingsport, TN?

The average technical support engineer in Kingsport, TN earns between $49,000 and $95,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Kingsport, TN

$68,000
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