Information Technology Assurance Specialist
Technical support engineer job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Desktop Support Specialist
Technical support engineer job in Encinitas, CA
Location: 100% Onsite - Based out of the IT main office in Encinitas, CA, with work performed at hospitals and clinics throughout the city
Shift: 11:00 AM - 7:00 PM, includes one weekend shift
The IS Support Technician provides hands-on desktop and technical support within a healthcare enterprise environment. This role is customer-facing and requires strong communication skills, technical troubleshooting expertise, and the ability to work independently with minimal supervision. The technician will support hardware refresh initiatives and day-to-day desktop support across multiple hospital and clinic locations.
Key Responsibilities
Install, configure, and support Windows 7 and Windows 10 systems
Perform PC and hardware refreshes, including imaging and deployment
Troubleshoot desktop hardware and software issues
Configure and support printers and peripheral devices (scanners, credit card readers, signature pads)
Utilize PXE boot processes and assist with system deployments
Provide excellent customer service while supporting medical professionals in a fast-paced environment
Support basic networking and telecom-related issues
Assist with SCCM-related tasks (imaging, deployments, updates)
Document issues, resolutions, and asset information as required
Travel between hospital and clinic sites as assigned, typically remaining at one site for several months at a time
Required Skills & Experience
1-2+ years of experience installing and configuring Windows 7 & Windows 10
Proven PC/hardware refresh experience
Strong desktop troubleshooting skills
Experience with PXE boot
Hands-on experience configuring printers and peripherals
Excellent customer service and communication skills (required)
Basic understanding of networking and telecom concepts
SCCM experience is a strong plus
Preferred / “Home Run” Skills
Experience working in a healthcare environment
Background supporting users in a large enterprise environment
Ability to work independently with minimal hand-holding.
Information Technology Application Support
Technical support engineer job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Technical Support Engineer
Technical support engineer job in Redondo Beach, CA
Mission of the Role
Technical Support
Respond to customer's telephone, email and voice mail inquiries concerning support request.
Resolve hardware and software problems with our supported product line.
Accurately records incident descriptions, communications and resolution in our system.
Diagnose problems through research, replication, and testing.
Escalate or consult with senior help desk engineers, both internally and externally.
Manage assigned ticket queue
Ability to coordinate resources to fulfill needs of customers
Prevent problems from escalating by understanding customer needs and fulfilling them
Continue to stay current on current technology in the industry and our product line.
Perform assigned duties as requested by Manager.
Consistently deliver high-quality services to our clients.
Professional Qualities
Teamwork
Reinforces team approach throughout development efforts.
Supports and solicits input from team members at all levels within the organization.
Position Requirements
Bachelor's degree in Information Technology or Computer Science.
2 or more years' experience in an IT Field.
2 years' experience with FOIP and diagnostic tools.
2 years' knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products.
2 years' experience with the Fax or Cloud Fax products preferred.
Previous help desk or support center experience.
Excellent written and verbal communication.
Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills.
Excellent knowledge of Windows Server and Workstation.
Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP).
Strong knowledge of Windows Active Directory.
Some knowledge of Exchange.
Self-starter, highly motivated, enthusiastic and energetic.
Results oriented, well organized and team player.
High degree of integrity.
Creative problem solver, good listener and quick learner.
Organizational Responsibilities
Respond to customer's telephone and email inquiries concerning support request.
Resolve hardware and software problems with our supported product line.
Accurately record incident descriptions, communications and resolution in our help desk software.
Diagnose problems through research, replication, and testing.
Escalate or consult with senior help desk engineers, both internally and externally.
Function as a technical resource on internal technical projects.
Continue to stay current on current technology in the industry and our product line.
· Perform assigned duties as requested by Manager.
Desktop Support Specialist
Technical support engineer job in Long Beach, CA
Requirements
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
IT & Network Engineer
Technical support engineer job in Long Beach, CA
Hours: Full Time (Contract to Hire)
The role
Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs.
What you'll do
Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules.
Combines core IT operations with hands-on support for live events and broadcast environments.
Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems.
Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms.
Install, configure, and maintain hardware and software across onsite environments.
Ensure network and endpoint security, including patching, access control, encryption, and monitoring.
Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.).
Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments.
Maintain asset inventories and ensure timely provisioning of equipment.
Develop and document IT processes, SOPs, and system configurations.
Provide onsite hands-on support for escalated tickets and urgent operational issues.
Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs.
What you'll bring
Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering
Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred)
Expertise with Windows, mac OS, and cloud-based admin environments
Experience managing identity management platforms (Okta, Azure AD, Google Workspace)
Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management
Experience supporting production, studio, or hardware-intensive teams a plus
Outstanding attention to detail
Excellent communication skills and ability to operate with urgency in a fast-paced environment
We'll be extra pumped if you have
Experience in tech, media, SaaS, gaming, or immersive environments
AV/production network experience (NDI, Dante, broadcast systems)
Experience with cloud networking (AWS, Azure, GCP)
Certifications such as CCNA/CCNP, Network+, Security+, or equivalent
Experience supporting hardware used in XR, AI, or 3D production workflows
Our Culture
Impact: Play a crucial role in our growth journey.
Culture: Join a vibrant team valuing creativity and collaboration.
Growth: Thrive in a fast-paced, dynamic environment.
Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary!
We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.
Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA notice at
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The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
Field Support Engineer
Technical support engineer job in Irvine, CA
The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals.
Main Responsibilities
Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment.
Be able to perform installation and operation of Intellian products efficiently and effectively.
Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services.
Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities.
Provide onsite support for Intellian ECBU and Maritime business partners globally.
Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite.
Provide technical guidance to internal and external stakeholders for Intellian technical support organization.
Ability to travel at very short notice anywhere globally.
Maintain high standard of professionalism, workmanship and cleanliness on customer site.
Adhere to all safety regulations, perform risk assessment and maintain required PPE.
Work with teams of both internal staff, subcontractors, dealers and customers.
Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager.
Clear, concise daily reporting to internal and external stakeholders.
Control expenditure when travelling on behalf of the company.
Completing and providing RMA forms with stock returns or inventory adjustments.
PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce.
Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed.
Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC.
Required Qualifications & Skills
Qualifications & Requirements:
Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role.
2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
Experience with VSAT installation, commissioning, troubleshooting and repair.
IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc.
Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.
Good computer skills, including Word, Excel, Outlook and Google Docs.
Strong Electrical and mechanical skills.
Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc.
Ability to use forklift (training would be provided).
Ability to adapt to urgent situations and good at working under a timeline pressure.
Preferred Skills & Experience:
3 years' experience in a technical position within the maritime or teleport environment.
Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems.
Experience on satellite communication and other RF technologies.
Written and Verbal skills in English, Spanish, French or Korean.
Salesforce & SAP Experience.
Hours & Place of Work:
Flexibility to work weekends and holidays.
Travel up to 75% domestic and overseas.
Extended travel up to 2 weeks required.
About Intellian:
Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve.
Benefits:
We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
Network System Administrator
Technical support engineer job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
IT Systems administrator
Technical support engineer job in El Segundo, CA
Salary Range: $100k to $115k
About the Role
We are looking for a skilled IT Systems Administrator to help maintain, secure, and optimize our IT infrastructure. In this role, you will be responsible for server and network operations, ERP infrastructure support, security and compliance, and automation initiatives that keep systems running reliably and securely.
This is an excellent opportunity for a hands-on systems professional who enjoys solving complex problems, improving performance, and working cross-functionally in a fast-paced technical environment.
What You'll Be Responsible For
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure
Network Management: Ensure reliable and secure network operations including firewalls, VPNs, switches, and wireless access points
ERP Infrastructure Support: Deploy and support backend infrastructure for ERP systems, including databases (e.g., MS SQL Server), application servers, and storage
Security & Compliance: Implement security controls, patch management, vulnerability scanning, and ensure compliance with standards such as GDPR and SOC 2
Disaster Recovery & Backups: Design, test, and maintain disaster recovery plans and backup strategies to support business continuity
User Support & Onboarding: Provide Tier 2/3 technical support, manage employee onboarding/offboarding, and maintain IT asset inventory
Automation & Optimization: Develop scripts and automation (PowerShell, Bash, Python) to streamline administration and improve efficiency
Monitoring & Reporting: Monitor system health and performance; produce reports on uptime, resource utilization, and security events
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support
Core Competencies
Strong problem-solving and troubleshooting skills
High attention to detail in system configuration and documentation
Effective collaboration and communication across technical and non-technical teams
Adaptability in a changing technology landscape
Strong security mindset and awareness of cybersecurity best practices
What We're Looking For
3-5 years of experience as a Systems Administrator or in IT infrastructure support
Hands-on experience supporting ERP environments (SAP, Oracle, NetSuite, Odoo, Microsoft Dynamics preferred)
Experience maintaining high-availability environments (99.9%+ uptime)
Proven success implementing security controls and supporting audits or vulnerability reduction
Experience with automation, cloud migration, virtualization, or infrastructure modernization projects
Technical Skills
Windows Server and/or Linux administration
Virtualization platforms: VMware, Hyper-V, KVM
Networking: TCP/IP, DNS, DHCP, firewalls, VLANs
Cloud platforms: Azure, AWS, or GCP
Backup & recovery tools: Veeam, Acronis
Monitoring tools: Zabbix, Nagios, PRTG, Datadog
Education & Certifications
Education:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ or Security+
VMware Certified Professional (VCP)
Jr IT Support Technician
Technical support engineer job in El Segundo, CA
El Segundo, CA 90245 (
Onsite - potential for a few remote days based on business need
)
$25-30/hr (Weekly pay)
2-month contract (Great potential for extension)
Full-time, M-F, 9:00am-5:00pm
Our client's mission is to provide a healthcare communication solution that radically improves the way care is delivered. Since 2010 they have been transforming healthcare communications. Their cloud clinical solutions have been used by 700 healthcare organizations and 700,000 care team members. Are you ready to join a company of highly motivated people, who do their best work in a dynamic and informal environment?
Our client is looking for a Jr IT Support Technician who will be responsible for providing exceptional IT support for all employees, both local and remote. You'll have a strong understanding of Windows (hardware and software) and the ability to troubleshoot and resolve issues as they arise. You have experience or some understanding of working in a cloud / SaaS environment to manage remote endpoints, along with some knowledge of MDM and remote management solutions.
You'll own IT onboarding for all new employees, including hardware and software setup, provisioning, and deployment. Additionally, you will provide hands-on support for hardware and software related to VC and AV systems. We are looking for someone with initiative, strong drive, demonstrated problem-solving skills, and a proven ability to handle competing priorities while maintaining discipline.
This position is for local candidates only and will be required to work on-site at the Santa Monica HQ office, with potential for a few remote days based on business needs.
What You'll Own:
• Troubleshoot and support mac OS and Windows 10 operating systems.
• Provide Tier 1 technical support for employees while maintaining defined SLAs.
• Install, configure, and troubleshoot hardware, software, and peripheral components such as monitors, keyboards, printers, AV conferencing devices, and VoIP phones.
• Build, configure, set up, and deploy laptops, software, accounts, and peripherals for new employees.
• Manage hardware inventory and maintain records of system location and movement.
• Provide documentation, keep the knowledge base up to date, and deliver training when needed.
• Participate in an on-call rotation supporting emergency after-hours cases.
• Provide all in-office technical support and equipment setup, including support for in-office events.
What You'll Need:
• 2-5 years of IT technical support experience.
• Experience supporting ticket queues (5-10 tickets per day).
• Experience setting up and imaging laptops for new hires.
• Ability to ship laptops to employees and track inventory.
• Experience with Jira or similar ticketing systems.
• Experience setting up and supporting conference rooms.
• Experience supporting upcoming events with IT setup, including monitors and AV equipment.
• Comfortable supporting executives and upper-level management; professional with strong communication skills.
• Friendly, engaging demeanor with experience supporting onsite walk-ups.
• Excellent analytical and critical-thinking skills; able to follow SOPs closely.
• Strong knowledge of Windows 10 operating systems.
• Basic understanding of desktop-level connectivity and networking issues (LAN, WiFi, client VPN).
• Basic networking experience (school, personal, or work-related).
• Ability to support cloud-based IT environments (Google Workspace, O365, OneLogin, Zoom, etc.).
• Bonus: Experience in SaaS or cloud-based IT environments.
• Bonus: Experience working in a startup environment.
• Bonus: Experience supporting mac OS.
System Engineer/ Technical Advisor - MSP
Technical support engineer job in Buena Park, CA
Client visits in North OC area (around Anaheim or Buena Park, CA)
Salary: $125K-$140K + Bonus | MSP Experience Required
A fast-growing and highly respected Managed Service Provider (MSP) based in La Verne, CA, is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team to service their OC clients. If you're passionate about helping businesses thrive through smart IT strategy, have strong systems/network administration experience, and thrive in client-facing roles-this is your next big step.
As a CTA, you'll be the strategic technical liaison between the MSP and its clients, ensuring their IT environments are not just supported, but aligned with industry standards and evolving business goals. This is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization.
What You'll Do
Own and maintain accurate, up-to-date documentation of client technology environments.
Conduct discovery and assessments (remote and onsite) to align client tech with internal standards.
Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews.
Recommend improvements and modernization strategies based on standards and lifecycle planning.
Act as a technical escalation point for service desk and project teams.
Support strategic initiatives and contribute to the evolution of internal best practices and service delivery.
What You'll Bring
MSP Industry experience is a must.
Experience with systems and network administration in small/mid-sized business environments.
Hands on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.
Strong business acumen and ability to translate technical insight into client value.
Why Join
Paid Certifications - We invest in your growth and technical development.
100% Company-Paid Health, Vision, and Dental Insurance
401K with Company Match
Generous PTO + Bi-Annual Performance Bonuses
Family-Owned Culture - Open-door leadership, direct impact, and a team-first mindset.
Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!
Aerospace System Engineer II
Technical support engineer job in Irvine, CA
L·Garde is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets.
If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you.
A Day in the Life:
We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability.
Key Responsibilities:
Lead systems engineering activities across the project lifecycle, from concept through delivery.
Develop and maintain system requirements, CONOPS, ICDs, and risk matrices.
Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models.
Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met.
Write and review test plans, procedures, and reports; analyze and post-process test data.
Contribute to design trade studies and product development planning.
Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings.
Support proposal writing for advanced aerospace concepts.
Maintain a safe, clean, and organized work area by following 5S and safety guidelines.
Who You Are:
You have a Bachelor's degree in engineering, science, or related technical field.
2-4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs.
At least 2 years in management, project leadership, or team leadership roles.
Proficiency with requirements tracking and management.
Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year.
Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards.
Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred
The ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Top Secret Security Clearance a plus.
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to collaborate across all levels of the organization.
Detail-oriented, organized, and adaptable in a fast-paced environment.
Strong problem-solving mindset and passion for working in a team-driven culture.
What We Offer:
Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies.
Opportunity to wear multiple hats and grow your skill set.
Collaborative and inclusive work culture where your contributions are highly valued.
Competitive salary
Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision
Flexible Spending Account
Retirement and Company Match
Company-Sponsored Life and LTD Insurance
Generous Paid Time Off Policy with up to 4 weeks in the first year.
Robust Paid Holiday Schedule
Pay range: $110,000.00 - $145,000.00 per year
Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience.
L·Garde is an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.
Enterprise Network Systems Administrator
Technical support engineer job in Los Angeles, CA
We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals.
If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you.
What You'll Do
As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including:
Managing and maintaining enterprise computer systems and network infrastructure
Installing, configuring, and troubleshooting hardware and software
Supporting and enhancing cybersecurity measures
Monitoring network performance and resolving issues proactively
Maintaining systems including VPNs, routers, mainframes, and physical network hardware
Updating virus protection and security tools to safeguard data and communications
Collaborating with IT teams and business users to identify system needs and resolve issues
Supporting end users, including training and documentation where needed
Creating user guides and instruction manuals for network usage
In short: you keep the digital highways open, safe, and fast.
Required Skills & Experience
Experience
5+ years of broad experience with networking services and protocols
3+ years (within the last 4 years) as a Network Systems Administrator or similar role
2+ years (within the last 4 years) in a security monitoring role
Education
Bachelor's degree in IT, Computer Science, or a related field
(Equivalent experience may substitute on a year-for-year basis)
Core Competencies
Customer service & stakeholder communication
Problem-solving, critical thinking, and decision-making
Project management, risk management, and quality assurance
Configuration, data, and information management
IT architecture, performance assessment, and technology planning
Technical Skills
Experience with tools and platforms such as:
Cisco ATA, ACI, APIC, Prime, VoIP Call Manager
CACTI, eCloud, Elastic Search, ITM, Open NMS
nGenius, NetScout, SCOM, UTR
McAfee, MVISION
StruxureWare, SecureWorks WAF
Wireshark, Web CTRL
Preferred Skills
WiFi (802.11) deployments
Cisco controller-based wireless solutions
Meraki technologies
Systems/Network Administrator
Technical support engineer job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
A bachelor's degree in information technology and 4-6 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
System Engineer
Technical support engineer job in Costa Mesa, CA
Must Have Technical/Functional Skills
1. Basic to moderate understanding of Salesforce.
2. Strong understanding of SQL, including the ability to write and analyze queries.
3. Familiarity with Linux file systems and basic commands.
4. Experience with or understanding ServiceNow for IT service management
5. Basic knowledge of ETL (Extract, Transform, Load) processes and tools.
6. Proficiency in working with XML and JSON file formats
7. Experience in interacting with RESTful APIs.
8. Familiarity with Splunk for searching, monitoring, and analyzing machine-generated data.
9. Experience in using testing tools for API testing and development such as Postman.
Roles & Responsibilities
10. Collaborates with client team(s) to improve their level of technical knowledge and understanding of products.
11. Assists the client team(s) with coordinating scheduling of project processing steps and how to use priority
requests appropriately.
12. Acts as technical resource to sales personnel on existing accounts or running tests for prospective accounts for
the client team(s).
13. Documents change and additions to internal technical processes and on client-specific projects and disseminate
information to appropriate personnel.
14. Interprets client specifications and instructions of high complexity for Technical Solutions personnel and explains
how to appropriately apply theory to this practice.
15. Defines and implements quality control/troubleshooting standards and procedures for the department.
16. Creates and provides necessary quality control reports, output files, and summarized data reports.
Salary Range $110,00 to 115,000 a year.
System Engineer
Technical support engineer job in Los Angeles, CA
Job Title: Systems Engineer
Employment Type: Full-Time
TransSIGHT is at the forefront of delivering advanced transportation solutions, providing innovative software and hardware products that enhance system efficiency, reliability, and customer experience. We are seeking a highly motivated Systems Engineer to join our Los Angeles team and contribute to the design, development, and deployment of cutting-edge solutions.
Position Summary:
The Systems Engineer will play a critical role in supporting the development, integration, and deployment of software and hardware systems. This role requires a detail-oriented professional capable of coordinating system development tasks, maintaining thorough technical documentation, and ensuring successful solution implementation for our clients.
Primary Responsibilities:
Support the definition of software and hardware products and interfaces in the areas of CAD/AVL and fare collection.
Coordinate system development tasks, including design, integration, and formal testing.
Oversee all transitions into customer deployment environments.
Develop and execute projects encompassing system specifications, technical and logistical requirements, and other disciplines.
Create and maintain programmatic and technical documentation, including design documents, requirement matrices, and system diagrams, to ensure efficient planning and execution.
Manage and document system configurations.
Ensure the successful deployment of solutions.
Maintain a thorough working knowledge of enterprise applications.
Implement performance analysis and reliability analysis of end-to-end protocols.
Assist with other tasks as needed by the Systems Engineering department.
Provide training and guidance to Associates and Project Engineer I/II staff as needed.
Qualifications:
Bachelor's degree in Systems Engineering, Computer Science, Electrical Engineering, or a related field.
Minimum of 5 years of experience in systems engineering, software/hardware integration, or related disciplines.
Strong understanding of system design, integration, and testing processes.
Experience managing technical documentation and system configurations.
Ability to perform performance and reliability analysis of complex systems.
Excellent problem-solving, organizational, and communication skills.
Ability to work both independently and collaboratively in a fast-paced environment.
Preferred:
Prior experience in transportation, software, or hardware systems engineering.
Familiarity with enterprise applications and deployment processes.
Why Join TransSIGHT:
Work on innovative projects shaping the future of transportation.
Collaborative and supportive team environment.
Opportunities for professional growth and continuous learning.
Descent Systems Engineer
Technical support engineer job in Torrance, CA
In Orbit envisions a world where our most critical resources are accessible when we need them the most. Today, In Orbit is on a mission to provide the most resilient and autonomous cargo delivery solutions for regions suffering from conflict and natural disasters.
Descent Systems Engineer:
In Orbit is looking for a Descent Systems Engineer eager to join a diverse and dynamic team developing solutions for cargo delivery where traditional aircraft and drones fail.
As a Descent Systems Engineer at In Orbit you will work on the design, development, and testing of advanced parachutes and decelerator systems. You will work with other engineers on integrating decelerator subsystems into the vehicle. The ideal candidate for this position will have experience manufacturing and testing parachute systems, a solid foundation of aerodynamic and mechanical design principles as well as flight testing experience.
Responsibilities:
Lead the development of parafoils, reefing systems, and other decelerator components.
Develop fabrication and manufacturing processes including material selection, patterning, sewing, rigging, and hardware integration.
Plan and conduct flight tests including drop tests, high-altitude balloon tests, and other captive-carry deployments.
Support the development of test plans, procedures, and instrumentation requirements to verify system performance.
Collaborate closely with mechanical, avionics, and software teams for vehicle-level integrations
Own documentation and configuration management for parachute assemblies, manufacturing specifications, and test reports.
Basic Qualifications:
Bachelor's Degree level of education in Aerospace Engineering or similar curriculum.
Strong understanding of aerodynamics, drag modeling, reefing techniques, and dynamic behaviors of decelerators
Experience with reefing line cutting systems or multi-stage deployment mechanisms
Experience conducting ground and flight tests for decelerator systems, including test planning, instrument integration, data analysis, and anomaly investigation.
Expertise with textile materials (e.g., F-111, S-P fabric, Kevlar, Dyneema).
Ability to work hands-on with sewing machines and ground test fixtures.
Solid teamworking and relationship building skills with the ability to effectively communicate difficult technical problems and solutions with other engineering disciplines.
Preferred Experience and Skills:
Experience with guided parachute systems.
Familiarity with FAA coordination for flight testing in and out of controlled airspace.
Experience with pattern design tools such as SpaceCAD, Lectra Modaris, or similar.
Additional Requirements:
Willing to work extended hours as needed
Able to stand for extended periods of time
Able to occasionally travel (~25%) and support off-site testing.
ITAR Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
IT Systems Administrator
Technical support engineer job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
System Engineer (Managed Service Provider)
Technical support engineer job in Costa Mesa, CA
We are a long established Southern California Managed Service Provider supporting SMB clients across Los Angeles and Orange County with proactive IT, cybersecurity, cloud solutions, and hands on guidance. Our team is known for strong client relationships and clear communication, and we take a steady, service first approach to solving problems the right way.
We are hiring a Tier 3 Systems Engineer to be the L3 escalation point and technical backstop for complex issues across diverse client environments. This role requires previous MSP experience and is ideal for someone who enjoys deep troubleshooting, ownership, and helping reduce repeat issues by getting to root cause. Expect about 75 percent escalations and 25 percent project work tied to recurring client needs.
What You Will Do
• Own Tier 3 escalations across servers, networking, virtualization, and Microsoft 365
• Troubleshoot deeply and drive root cause fixes
• Handle SonicWall, VLAN, NAT, and site to site VPN work
• Support Windows Server AD, GPO, DNS, DHCP
• Support VMware ESXi vSphere and Hyper V
• Lead Microsoft 365 escalations and hardening
• Document clearly and communicate client ready updates
What You Bring
• 5 plus years MSP experience supporting multiple client environments
• Strong troubleshooting and escalation ownership
• SonicWall plus strong VLAN and VPN skills
• Windows Server 2012 to 2022
• VMware and or Hyper V
• Microsoft 365 plus Intune fundamentals
• Azure and Entra ID security configuration
• ConnectWise Command and ConnectWise Manage preferred
Location, Pay, and Benefits
• $95,000 to $105,000 DOE
• Hybrid after onboarding
• Medical, dental, vision
• 401k with 3% company match
• PTO and sick time plus paid holidays
• Mileage reimbursement
IT Engineer L2 (Managed Services Industry)
Technical support engineer job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility