Help Desk Technician
Technical support engineer job in Philadelphia, PA
Our client is seeking an experienced Desktop Support Analyst to provide Level 2, white-glove technical support across multiple Philadelphia offices. This role backfills internal promotions and plays a key part in maintaining a polished, professional end-user support experience. The position is fully onsite in Center City and operates during standard Monday-Friday business hours. Candidates should bring strong troubleshooting skills, a customer-focused mindset, and experience supporting a corporate environment with mature IT processes.
Responsibilities
Deliver onsite and phone-based support for hardware, software, system access, and connectivity issues.
Troubleshoot Windows OS, MS Office, VPN, login issues, workstation setups, and general application problems.
Administer Active Directory accounts, permissions, groups, MFA, and onboarding/offboarding workflows.
Support shared mailboxes and user entitlement updates in Exchange/O365.
Image, deploy, refresh, and update laptops as part of the ongoing hardware lifecycle.
Provide support for mobile devices (iOS/Android) and peripheral equipment.
Troubleshoot Wi-Fi/LAN, VPN, and basic network connectivity; support Citrix environments as applicable.
Maintain and troubleshoot HP and Canon printers.
Participate in the Cisco call queue rotation as well as walk-up/Genius Bar style support.
Manage incidents, service requests, and workflows within ServiceNow.
Assist with hardware inventory, small-scale shipping/receiving, and procurement coordination.
Perform occasional visits to regional offices to provide hands-on support.
Maintain documentation and contribute to a shared knowledge base.
Follow established procedures and escalate complex issues to senior engineering teams as needed.
Requirements
Required
2-3 years of corporate Help Desk or Desktop Support experience.
Strong troubleshooting skills in Windows OS, MS Office, workstation setup, and general end-user support.
Hands-on experience with Active Directory (accounts, permissions, groups, MFA).
Familiarity with VPN, Wi-Fi, and basic networking fundamentals.
Experience with ticketing systems (ServiceNow strongly preferred).
Experience in a call queue environment (Cisco preferred).
Hardware/software support experience including imaging, laptops, peripherals, and mobile devices.
Ability to provide polished, professional, white-glove support to end users.
Ability to work fully onsite in Center City Philadelphia.
Clear communication skills and strong customer service presence.
Ability to convert to full-time after the contract period.
Preferred
Exposure to Azure or Microsoft Entra.
Experience with Intune, SCCM, or other MDM tools.
Citrix support experience.
PowerShell familiarity.
Experience supporting executives or highly technical user groups.
Information Technology Support Specialist
Technical support engineer job in Princeton, NJ
Job Title - IT Support Specialist
Duration - FTE
Skills: Infrastructure Specialist, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys,
Experience: 8 Years+
Job Description:
We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across client offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment.
Key Responsibilities:
Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences.
Deliver remote and on-site end-user support across Client offices.
Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues.
Perform basic network, systems, and infrastructure troubleshooting.
Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys).
Handle patch management, EDR, and DSM tools for endpoint security and compliance.
Support connectivity issues related to ILL/MPLS/SD-WAN.
Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable).
Maintain documentation and provide timely updates to stakeholders.
Occasional travel to Coforge offices for business-critical IT support.
Mandatory Skills:
L1/L2 assessment of network, systems, infra, VC, collaboration tools.
Strong knowledge of Microsoft apps, O365, patch management.
Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys).
Hands-on experience in executive support within a fast-paced enterprise ecosystem.
Understanding of connectivity technologies: ILL/MPLS/SD-WAN.
Desirable Skills:
L3/TAC level exposure with OEMs, resellers, and service providers.
Advanced troubleshooting and escalation management.
Skills to be Evaluated On:
L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools.
Ability to correlate issues with Microsoft apps, O365.
Patch management and endpoint security (EDR, DSM tools).
Proficiency in Microsoft Teams, Zoom, Genesys.
Connectivity troubleshooting (ILL/MPLS/SD-WAN).
Executive support experience in enterprise environments.
Key Attributes:
Strong communication and problem-solving skills.
Proactive approach with attention to detail.
Ability to work independently and under pressure.
Help Desk Technician
Technical support engineer job in Philadelphia, PA
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
Job Summary
Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment.
Key Responsibilities
End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system.
Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures.
Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts.
Preferred Qualifications
Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN
Ability to diagnose and resolve basic computer and technical issues
Printer setup and management experience
Experience with Mobile Device Management solutions
Excellent verbal communication skills
Strong customer service mindset and ability to support users at all organizational levels
Ability to work independently, onsite, or as part of a team
Sense of urgency and ability to perform well under pressure
About Presidio
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: *******************
Help Desk Technician
Technical support engineer job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Desktop Support Specialist
Technical support engineer job in Princeton, NJ
Job Title: Desktop Specialist
Skills: Desktop Specialist, Help Desk, IT Support, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys,
Experience: 8 Years+
Job Location: Princeton, NJ
Full Time and Onsite
We at Coforge are hiring Desktop Specialist with the following skillset:
We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across Coforge offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment.
Key Responsibilities:
Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences.
Deliver remote and on-site end-user support across Coforge offices.
Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues.
Perform basic network, systems, and infrastructure troubleshooting.
Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys).
Handle patch management, EDR, and DSM tools for endpoint security and compliance.
Support connectivity issues related to ILL/MPLS/SD-WAN.
Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable).
Maintain documentation and provide timely updates to stakeholders.
Occasional travel to Coforge offices for business-critical IT support.
Mandatory Skills:
L1/L2 assessment of network, systems, infra, VC, collaboration tools.
Strong knowledge of Microsoft apps, O365, patch management.
Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys).
Hands-on experience in executive support within a fast-paced enterprise ecosystem.
Understanding of connectivity technologies: ILL/MPLS/SD-WAN.
Desirable Skills:
L3/TAC level exposure with OEMs, resellers, and service providers.
Advanced troubleshooting and escalation management.
Skills to be Evaluated On:
L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools.
Ability to correlate issues with Microsoft apps, O365.
Patch management and endpoint security (EDR, DSM tools).
Proficiency in Microsoft Teams, Zoom, Genesys.
Connectivity troubleshooting (ILL/MPLS/SD-WAN).
Executive support experience in enterprise environments.
Key Attributes:
Strong communication and problem-solving skills.
Proactive approach with attention to detail.
Ability to work independently and under pressure.
Information Technology Support Technician
Technical support engineer job in Philadelphia, PA
IT Support Technician (Tier 1 Service Desk)
Compensation Range: $24 - $28 per hour | Commensurate with experience
Travel: Occasional field travel throughout Greater Philadelphia (PA)
The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team.
Responsibilities
Act as the initial contact for incoming technical support requests.
Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications.
Hand off more advanced or specialized issues to Tier 2/engineering teams when required.
Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure.
Provide support to users both remotely and onsite, depending on need.
Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through.
Maintain a customer-focused, solution-driven support experience.
Identify recurring problems and suggest improvements to workflows or documentation.
Stay current on supported systems, devices, and operating environments.
Qualifications
1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful).
Strong communication and customer service skills.
Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems.
Basic understanding of TCP/IP networking concepts.
Experience supporting printers, endpoint devices, and telephony equipment.
Detail-oriented with the ability to follow established support protocols.
Familiarity with ITIL practices (incident, problem, change) is beneficial.
Must have a valid driver's license and personal vehicle for occasional field travel.
Education
Bachelor's degree preferred
Associate's degree required
Certifications (Preferred)
CompTIA A+
CompTIA Network+
CompTIA Security+
Desktop Support Specialist
Technical support engineer job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Help Desk Analyst
Technical support engineer job in Philadelphia, PA
Minimum skills and experience:
* Minimum 2 years of experience working in a single point of contact help desk
* Experience using Jira Service Management Helpdesk application
* Experience using GroupLink's eHelpdesk platform
* Experience using Genesys Cloud contact center and customer experience platform
* Strong customer service skills; telephone etiquette
* Great team-oriented interpersonal skill
* Great organizational skills
* Excellent analytical and problem-solving skills
* Strong oral and written communications skills (technical and non-technical)
* Robust understanding of the ACD system and trouble ticket process
Information Technology Support Technician
Technical support engineer job in Philadelphia, PA
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Desktop Engineer
Technical support engineer job in Philadelphia, PA
Role: Desktop Engineer
Philadelphia PA
Duration: 12+ months
Experience with but not limited to the following technology:
Demonstrated technical experience.
Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems.
Skilled in writing and executing PowerShell scripts for automation and administrative tasks.
Expertise in using Microsoft Deployment Toolkit (MDT) for creating and deploying Windows images.
Experience with task sequences, deployment shares, and custom images.
Understanding of VBScript syntax, functions, and error handling.
Troubleshooting skills.
Project management.
Vendor management.
Familiarity with ITIL principles.
Service-Now
Must have excellent oral and written communication skills.
Solutions Engineer
Technical support engineer job in Philadelphia, PA
Oscar is working with a leading data transformation organization that is looking for an experienced Solutions Engineer to join their team.
As the Solutions Engineer, you will help prospective clients understand our technology, guide them through product capabilities, define requirements, and ensure our solutions meet their business objective
Key Responsibilities:
Act as the primary technical resource for the sales organization, providing support throughout the entire pre-sales cycle.
Deliver compelling product demonstrations, technical presentations, and in-depth discussions to prospective clients and partners.
Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications.
Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies.
Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs.
Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements.
Stay current on industry trends, emerging technologies, and competitive offerings to effectively position our solutions.
Qualifications:
5+ years of experience in solutions engineering, technical sales, sales engineering, or another customer-facing technical role.
Strong understanding of software technologies and solid foundational knowledge of blockchain concepts and real-world use cases.
Proven ability to bridge the gap between technical and non-technical stakeholders, simplifying complex concepts into business-aligned value.
Experience gathering, clarifying, and defining product requirements and customer specifications.
Exceptional communication, presentation, and interpersonal skills.
Recap:
Location: Philadelphia, PA (Onsite)
Type: Full time Permanent
Rate: $145k - $160k annual salary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
IT Field Technician - 60K
Technical support engineer job in Philadelphia, PA
Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
Computer Technician
Technical support engineer job in Philadelphia, PA
About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.
Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users.
Key Responsibilities:
Backup and securely wipe old hard drives quarterly.
Ensure workstation and server anti-virus software is kept up to date.
Ensure password policy and security policies are being adhered to.
Decommission old equipment as needed, according to IT policies.
Prepare and redeploy used equipment into production use as needed based on IT policies.
Prepare and deploy new equipment and software as directed.
Monitor, investigate, and remediate anti-virus and cybersecurity events.
Update workstation Operating Systems and software as directed by IT Manager.
Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found.
Perform end user IT support.
Assisting IT Manager with IT projects.
Complete other IT projects and IT duties as assigned.
Qualifications:
Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications.
3-5 years of experience as a computer technician, IT support, or related role.
Familiarity with Windows, Linux and Mac environments.
Strong analytical, diagnostic, and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and manage multiple priorities effectively.
Experience working in environments with strong IT compliance or security protocols.
Scripting and group policy or Intune experience is preferred.
Must be able to quickly relay technical information to non-technical staff and build up rapport with users.
What We Offer:
Competitive salary and benefits package.
A fast-paced, high-impact work environment.
Opportunity to work closely with executive leadership.
The chance to work with cutting-edge technologies and make a significant impact.
A culture of innovation, ownership, and growth.
Windows Deployment Technician
Technical support engineer job in Philadelphia, PA
IDR is seeking a Windows Deployment Technician for one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
This role will require travel around the Greater Philadelphia area.
Responsibilities of the Windows Deployment Technician:
Perform hands-on upgrades of Windows 10 systems to Windows 11 across various departments.
Run and monitor deployment scripts via SCCM to ensure successful upgrades.
Validate post-deployment functionality before proceeding to the next device.
Coordinate with clinical and administrative staff to schedule upgrades with minimal disruption.
Troubleshoot basic issues that may arise during or after the deployment, and document upgrade status and report any recurring issues.
Required Skills for the Windows Deployment Technician:
1+ years of experience in IT support, systems deployment, or related field.
Hands-on experience with SCCM for software or OS deployment.
Basic knowledge of Windows operating systems, especially Windows 10 and 11.
Ability to travel to medical facilities around the Great Philadelphia area.
Prior experience working in a healthcare environment and/or a HIPPA-compliant facility
Must have valid driver's license and functional vehicle.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
Service Desk Specialist
Technical support engineer job in Princeton, NJ
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize tools for building, monitoring and troubleshooting client devices
Participate in Disaster recovery testing exercises
Upholding procedures for logging, reporting, and statistically monitoring desktop operations
Write technical support and client documentation in form of Knowledgebase articles
Meet or exceed expected customer service levels
Requirements:
Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role.
Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
Windows Migration.
Hardware/Software Troubleshooting
Experience with VPN, Soft Phones, Remote Desktop, VDI.
Asset Tracking/Inventory Management
Phone and Tablet support (Windows, iPhone, iOS, Android)
Experience with Ticketing System (ServiceNow).
Strong Communications Skills
Excellent proven track record supporting clients in a financial environment.
Excellent proven customer service based approach
Good written and verbal communication skills
Good time management skills
Strong organizational and analytical skills
Ability to multi-task and work under pressure
Ability to work autonomously and within team
Dress Code: Business casual
Systems Engineer (MSP)
Technical support engineer job in Oreland, PA
Systems Engineer (MSP) - T3 Escalations + Projects
📍 Oreland, PA (hybrid)
💰 $80,000 - $105,000
🖥️ MSP Experience Required
Join a fast-growing IT services firm where you'll drive infrastructure + cloud deployments, handle advanced escalations, and build long-term client relationships. This role blends hands-on engineering, project delivery, and light technical account management - ideal for a tech who wants ownership, client visibility, and growth.
What You'll Do
Serve as the top technical escalation point for complex issues
Lead infrastructure, cloud, and security projects end-to-end
Support and configure Microsoft 365, Azure AD, Windows Server, Intune
Manage VMware/Hyper-V and networking (firewalls, VLANs, VPNs, routing)
Oversee and harden backup, DR & EDR/security platforms
Mentor junior engineers & help elevate the tech stack and processes
Work closely with leadership, clients, and internal engineering teams
What You Bring
3+ years in an MSP supporting multiple clients (must-have)
Microsoft 365 / Azure / AD / Intune
Windows Server 2016-2025
VMware / Hyper-V
Networking + firewalls
Datto / Veeam / similar
Benefits
Bi Annual Bonuses
Medical, dental, vision
401(k)
PTO + holidays
Certification support & growth opportunities
Work in a tight-knit team where your voice matters
Network Engineer
Technical support engineer job in Mount Laurel, NJ
Locals Only! Network Engineer Mount Laurel, NJ: 100% Onsite! 12 + Months $55-60/HR
In-Person Interview Required!
Must Have: Network engineer with SDWAN and NGFW experience is required.
Nice to Have: Experience with LTE/5G or wireless carriers is a nice-to-have.
API, scripting, python, etc skills are nice-to-have
Desired Skills and Experience
Locals Only!
Network Engineer
Mount Laurel, NJ: 100% Onsite!
12 + Months
$55-60/HR
In-Person Interview Required!
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Snowflake dbt Data Migration Engineer
Technical support engineer job in Philadelphia, PA
Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool)
About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake.
About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
Key Responsibilities
Designing, implementing, and maintaining data pipelines using dbt and Snowflake
Developing and automating Python scripts for data transformation, validation, and delivery
Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.)
Collaborating with internal and external teams to deliver efficient, secure data integrations
Troubleshooting and resolving data pipeline or performance issues
Applying best practices for CI/CD, testing, and version control in data workflows
Contributing to ETL orchestration and scheduling using Matillion
Required Skills & Experience
Possess current experience with dbt and Snowflake (required). Please do not apply with this experience.
Experience with Matillion ETL or similar data orchestration tools
Familiarity with Airflow, Dagster, or other workflow orchestration frameworks
Have current and extensive Python development skills for automation and data processing
Possess a solid understanding of AWS services related to data engineering
Experience with SQL, schema design, and performance optimization
Possess familiarity with Git and collaborative development practices
Hospital Imaging Service Engineer
Technical support engineer job in Philadelphia, PA
Under supervision this person will inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, systems, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Participate in on-the-job training programs regarding technical, administrative, and customer service requirements.
The ISE II for this role will possess:
-Experience in a hospital or healthcare setting
-Have 5+ years of imaging experience
-Ability to make decisions regarding troubleshooting and repairing medical imaging devices
-Excellent communication, customer service and time management skills
-Cathlab, CArms, and Ultrasound service experience (Strongly Preferred)
SQL Cloud Migration Engineer
Technical support engineer job in East Brunswick, NJ
Accelirate: we are leaders in enabling businesses to achieve excellence and gain a competitive advantage. By leveraging the power of intelligent AI agents and years of Process automation (RPA) expertise, we help organizations transition holistically and replace time-intensive, human-centered processes with streamlined, future-ready workflows. We integrate AI agents with your existing enterprise systems of record, such as Salesforce, SAP, Workday, NetSuite & other enterprise applications to maximize efficiency & productivity.
Job Title: SQL Server Migration Engineer
Job location: EST time zone/ Remote
Job Description:
Accelirate Inc. is seeking an experienced SQL Server Migration Engineer to support upcoming database modernization and cloud migration initiatives. This role will focus on assessing the client's existing SQL Server 2016 environment, executing migrations to updated SQL Server platforms and Azure data services, and producing clear technical documentation.
Key Responsibilities:
Plan and execute SQL Server 2016 migrations to:
Newer SQL Server versions on updated Windows Server OS
Azure SQL Managed Instance
Azure SQL Database
Use Azure Migrate and Azure Database Migration Service for assessments and migration tasks.
Support database consolidations and address compatibility or dependency issues.
Validate migrated databases, stored procedures, Agent jobs, and SSIS components.
Provide detailed documentation and knowledge transfer to internal teams.
Required Qualifications:
Hands-on experience with Azure Migrate and Azure Database Migration Service.
Proven background migrating SQL Server 2016 environments to modern SQL Server and Azure platforms.
Strong understanding of SQL compatibility levels.
Excellent documentation skills with close attention to detail.
Ability to troubleshoot issues and communicate clearly with technical teams.
Preferred Qualifications
Experience with performance tuning or post-migration optimization.
Familiarity with SSIS modernization or Azure Data Factory.
If you're excited to empower providers with intelligent automation and AI-driven solutions that transform patient care and operational excellence, we'd love to connect with you!