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Technical support engineer jobs in North Port, FL - 123 jobs

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  • Specialist, Applications Support

    The School District of Lee County 3.8company rating

    Technical support engineer job in Fort Myers, FL

    Qualifications MINIMUM QUALIFICATIONS: Associate's degree from an accredited institution. One (1) year of experience in enterprise information technology support and management. Valid Florida driver's license. PREFERRED QUALIFICATIONS: Bachelor's degree in information systems, computer engineering, or a related field Three (3) years of experience in enterprise information technology support and management. Industry certification. Relevant work experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to assist and coordinate personnel in a manner conducive to full performance and high morale. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to efficiently work independently with minimal direction or direct oversight. Revised: 07/28/23 Responsibilities Provide second tier support for the resolution and appropriate use of Enterprise systems. Serve as a liaison with software vendors or in accessing on-line technical support in the resolution of technical issues. Troubleshoot, research, diagnose, document, and coordinate resolution of technical issues surrounding current industry standard operating systems, productivity software, Internet connectivity, and hardware/peripheral equipment. Engage senior support staff as necessary to resolve issues. Document, track, resolve, and report on problems and work orders using a web-based ticket management system. Modify user accounts using Active Directory or related tools, and make changes to file management systems. Use remote assistance tools to help troubleshoot and resolve issues when necessary. Apply advanced diagnostic techniques to identify problems, investigate causes, and implement solutions. Maintain current knowledge of relevant technologies. Identify software defects and inefficiencies and collaborate with engineering teams to improve product and service quality. Maintain the confidentiality of records and District information in accordance with accepted professional ethics and state and federal laws. Complete and maintain industry and manufacturer specific technical certifications related to position. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Participate in special projects as required. Revised: 07/28/23 Additional Job Information U11, $28.28, 8 hours, 255 days Compensation may increase based upon relevant education and experience.
    $38k-60k yearly est. 33d ago
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  • Level 2 Support Specialist

    Tek-Mate

    Technical support engineer job in Bradenton, FL

    Immediate Opening for level 2 network technician with experience working with servers, routers, firewalls, switches etc along with management and monitoring of customer networks. Must be able to work as much as 75% on-site in the sarasota bradenton area. We are open to full time, part time, independent contractor, monthly retainer etc. Send us your resume along with your work preference. Qualifications At least 2 yrs experience working with small to medium sized businesses. MUST be able to pass a drug screen and background check Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-116k yearly est. 3d ago
  • Specialist III, Technical Support

    Boar's Head Resort 4.3company rating

    Technical support engineer job in Sarasota, FL

    Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description: Essential Duties and Responsibilities Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. Implements, Maintains, & Supports any future electronic or technical systems as may be required. Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience High School Diploma Required; Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. A+ Certification or equivalent Network + CCENT Certifications and/or equivalent ITIL Foundations or Equivalent Certification a plus Additional Responsibilities Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. Ability to work in high temperature areas (attic space) for prolonged periods. Willing to travel if necessary for training & on-site systems support. Willing to be included in the on-call support rotation. This is a Work From Office position. Location:Sarasota, FLTime Type:Full time Department:Management Information Systems
    $40k-73k yearly est. Auto-Apply 36d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Port Charlotte, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $45k-61k yearly est. 15d ago
  • IT Support Specialist I

    Telespecialists LLC

    Technical support engineer job in Fort Myers, FL

    Job Description in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.
    $34k-57k yearly est. 24d ago
  • Help Desk Technician

    MCR Health 4.0company rating

    Technical support engineer job in Bradenton, FL

    Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our community where you can grow your career and serve with your heart. In our time of growth, we are seeking a Help Desk Technician. Work Location(s): Bradenton, FL As part of this role, you will: * Log all requests for assistance (tickets) in the Help Desk Database (BOSS Helpdesk) * Provide technical computer assistance (diagnose and apply recommended solution) to users or escalate tickets to appropriate I.T. staff * Report urgent problems to the I. T. staff immediately * Manage Help Desk calls/emails to resolution * Provide technical telephony assistance to users * Responsible for maintaining a documentation library of all processes and procedures (provided by I. T. staff) * Respond to all work-related communications (letters, emails, voicemail) promptly * Minimum of a High School Diploma or GED equivalent * Proficient in the use of Microsoft Office products
    $33k-51k yearly est. 15d ago
  • Specialist III, Technical Support

    Boar's Head Provisions Co., Inc.

    Technical support engineer job in Sarasota, FL

    Hiring Company: Delicatessen Services Co., LLC The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment. Job Description: Essential Duties and Responsibilities * Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. * Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. * Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. * Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. * Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. * Implements, Maintains, & Supports any future electronic or technical systems as may be required. * Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. * Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. * Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. * Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. * Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. * Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. * Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. * Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. * Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. * Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience * High School Diploma Required; * Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. * A+ Certification or equivalent * Network + * CCENT Certifications and/or equivalent * ITIL Foundations or Equivalent Certification a plus Additional Responsibilities * Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment * Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. * Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. * Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. * Ability to work in high temperature areas (attic space) for prolonged periods. * Willing to travel if necessary for training & on-site systems support. * Willing to be included in the on-call support rotation. * This is a Work From Office position. Location: Sarasota, FL Time Type: Full time Department: Management Information Systems
    $34k-57k yearly est. Auto-Apply 32d ago
  • BAS - Technical Support

    Controlsjobs

    Technical support engineer job in Fort Myers, FL

    BAS Technical Support - Fort Myers, FL The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members. ABOUT COMPANY: Established 25+ years ago 20+ Employees Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere. Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors. POSITION: Technical Support LOCATION: Ft. Myers, Florida RESPONSIBILITIES: Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations. Resolve customer issues or problems in a manner that is consistent with company values. Create configurations, graphics, and drawings for Sales Orders. Maintain product and application knowledge. Meet or exceed project goals. OFFERED: Competitive Pay Benefits (offered after 90-day probationary period): 401k - offered after 90 days, matches up to 4% Excellent Holiday and Vacation pay Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually) Dental and Vision
    $30k-52k yearly est. 60d+ ago
  • Desktop Support Technician

    Ascension Federal Services

    Technical support engineer job in Port Charlotte, FL

    Desktop Support Technician Port Charlotte, FL 33938 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users. Responsibilities: Provide technical support to end users in person, over the phone, or via remote desktop Install, configure, and maintain desktop hardware and software Troubleshoot and resolve hardware, software, and network issues Set up and configure new desktop systems for employees Train end users on basic computer skills and software applications Document and track technical issues and resolutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of Windows operating systems and Microsoft Office Suite Experience with hardware troubleshooting and repair Excellent communication and customer service skills Ability to work independently and prioritize tasks CompTIA A+ certification is a plus
    $34k-46k yearly est. 60d+ ago
  • IT End User Support Technician

    Us Eye

    Technical support engineer job in Fort Myers, FL

    The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 57d ago
  • IT Support Technician

    Certified Collectibles Group

    Technical support engineer job in Sarasota, FL

    Sarasota, FL. On-site, Full-time CCG is currently looking for an IT Support Technician to join our IT Department in our Sarasota, FL offices. This role will provide technical support and maintain IT systems for our fast-paced domestic and international multi-company organization. WHO WE ARE Certified Collectibles Group is the world's leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Its iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC) and Authenticated Stamp Guaranty (ASG). Since 1987, the Certified Collectibles Group companies have certified over 100 million coins, banknotes, comic books, TCGs, sports cards, video games, home video collectibles, stamps and more. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, UAE, Germany and China. WHAT YOU WILL DO AS AN IT SUPPORT TECHNICIAN Answer Help Desk calls and emails, and create tickets to track issues. Monitor and resolve support cases submitted via email and web portal. Set up and maintain IT asset inventory. Facilitate creation and maintenance of IT documentation. Assist with coordination of large-scale IT projects. Maintain documentation of maintenance work and issues when necessary. Provide technical support to local and remote office users as needed. Participate in after-hours/on-call support rotation as required. WHAT MAKES YOU THE IDEAL CANDIDATE Excellent interpersonal communication skills, including the ability to communicate between technical and non-technical personnel. Technical competence supporting Windows, Mac, hardware (desktops, laptops, mobile devices, servers), Microsoft Office Suite, and standard packaged software solutions. A+ certification or equivalent skill level preferred. Proven time management skills with ability to meet urgent and overlapping deadlines. High attention to detail and strong organizational skills to manage multiple clients and projects. Availability to travel monthly to tradeshows. WHY YOU WILL LOVE WORKING WITH US Salary: $50,000-$60,000 annually, based on experience. Comprehensive benefits including Medical, Vision, and Dental Insurance. PTO & Paid Holidays. 401(k) retirement plan with company match.
    $50k-60k yearly 30d ago
  • Pool - Support Applicant

    Lee County Public Schools 4.0company rating

    Technical support engineer job in Fort Myers, FL

    Job ID20250035 LocationHuman Resources Operations Full/Part TimePart-Time Regular/TemporaryTemporaryAdditional Job Information The Support Applicant Pool is not an actual School District of Lee County position. It is an applicant pool used by Human Resources for future employment consideration. All applicants must submit an application for a posted job opening to be considered for employment with the School District of Lee County.
    $62k-96k yearly est. 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Fort Myers, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • IT Senior Client Technology Support Technician - 992736

    Nova Southeastern University 4.7company rating

    Technical support engineer job in Fort Myers, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Provides accurate and timely advanced technical support services to students, faculty and staff via telephone, chat, email, remotely and at desk side. Independently manage routine support functions. Leads team in absence of manager. Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Performs advanced installation and maintenance of hardware systems students, faculty, and staff to ensure technology resources are properly functioning. 2. Performs advanced repairs and root-cause analysis of technology issues at the sites and remotely, to ensure problems are resolved timely. 3. Leads team providing advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 4. Assists management with coordination of support at all facilities including classrooms, offices, clinics, videoconferencing classrooms, and all university locations on campus or off, as required. 5. Resolves escalated issues for students, faculty, and staff encountering challenging hardware, software and other problems relating to technology. 6. Creates inspection and maintenance schedule of technology equipment housed in university facilities including offices, classrooms, computer labs, and clinics, as assigned. 7. Creates, logs, updates, and resolves technology tickets using appropriate ticketing system in a timely manner. Creates knowledge base articles to support resolutions. 8. Leads team with the relocation of computers and other technology equipment within university facilities to other locations on and off campus. 9. Serves as a mentor for new team members. 10. Assists management with day-to-day operations of technology team. 11. Completes special projects as assigned. 12. Performs other duties as assigned or required. Job Requirements: Knowledge: 1. Advanced knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools. 2. Advanced knowledge of computer and audiovisual systems, Active Directory, and network. 3. Advanced knowledge of computer and audiovisual equipment and deployment of associated technology. 4. Computers and Electronics - Advanced knowledge of computer hardware and software, including applications and programming. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). Skills: 1. Time Management - Proficient skills in managing one's own time and time of others. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 6. Excellent customer service skills. Abilities: 1. Ability to perform advanced troubleshooting and root cause analysis of technical issues with audio-visual, computer and associated network components. 2. Expert level ability to adapt to new technologies quickly and promote new technology solutions to team. 3. Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders. 4. Ability to drive. 5. Ability to communicate effectively with others. 6. Ability to work cooperatively with colleagues and lead a team of peers. Physical Requirements and Working Environment: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly, so others can understand you. 4. May be required to work nights or weekends. 5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 7. Travel - Must be able to travel on a daily and/or overnight basis. 8. Must be able to lift, pull and push objects weighing up to 50 pounds and to climb ladders. Required Knowledge, Skills, & Abilities: 1. Ability to resolve complex technical problems. 2. Advanced knowledge of hardware and software. 3. Ability to adapt to new technologies quickly and resourcefully in order to provide technical support. 4. Advanced knowledge in the use and function of operating systems including but not limited to Windows, Macintosh and Linux. 5. Advanced knowledge in the use and function of mobile devices including but not limited to Windows, iOS and Android. 6. Advanced knowledge of software including but not limited to Microsoft Office suite, web browsers, and university software systems. 7. Excellent oral and written skills. 8. Possess the required advanced skills and knowledge to effectively lead technical support functions not limited to the installation, configuration, maintenance and support of hardware and software at facilities on or off campus. 9. Knowledge of videoconferencing and digital media technologies. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 1. Ability to lift objects weighing up to 50 pounds and to climb ladders if required. 2. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 3. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards. Required Certifications/Licensures: Required Education: Associate's Degree or 60 completed credit hours. Major (if required: Required Experience: Minimum of three (3) years' experience in advanced troubleshooting in an enterprise environment. * -OR-- Bachelor's Degree in related field and one (1) year experience in advanced troubleshooting in an enterprise environment. Preferred Qualifications: 1. Bachelor's degree in Information Technology or closely related field. 2. Microsoft Certified IT Professional (MCITP) or similar. 3. Previous experience working at an educational institution. 4. Three (3) years' experience performing advanced troubleshooting in an enterprise environment. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $37k-47k yearly est. 32d ago
  • IT Systems Engineer

    Entech Computer Services LLC

    Technical support engineer job in Fort Myers, FL

    Job DescriptionDescription: Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements:
    $70k-102k yearly est. 28d ago
  • IT Systems & Security Engineer

    Tenex.Ai

    Technical support engineer job in Sarasota, FL

    Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape. We're a fast growing startup backed by industry experts and top tier investor Andreessen Horowitz. As an early employee, you'll play a meaningful role in defining and building our culture. Get in on the ground floor. We're a small but well-funded team that just raised a substantial round - joining now comes with limited risk and unlimited upside. The Opportunity: We're looking for a highly motivated and skilled IT Systems & Security Engineer to join our dynamic team. This pivotal role is perfect for an Systems/Security Engineer with a strong foundational understanding of security, eager to evolve into a full-fledged security and systems specialist. You'll play a crucial role in safeguarding our entire IT infrastructure and digital assets, including those of our valued customers. You will be designing, implementing, and optimizing cutting-edge security controls and building out robust system and security capabilities from the ground up. You'll be instrumental in ensuring seamless IT operations while proactively strengthening TENEX's and our customers' security posture against an ever-evolving threat landscape through robust engineering practices and intelligent automation. This critical role demands expertise in cloud and identity administration, advanced cybersecurity engineering, and the hands-on maintenance of physical networking and security systems. Location: This role will require onsite in our Overland Park, KS or Sarasota, FL location. Culture is one of the most important things at TENEX.AI-dive into our culture deck at culture.tenex.ai to see how we live it every day, with a deep emphasis on the collaboration and community that only in-person work delivers. What you get to do: IT & Infrastructure Core Duties: Administer, monitor, and optimize essential IT systems, identity, and cloud environments (GCP, Google Workspace). Provide expert-level support. Key Technologies/Focus: Google Cloud Platform (GCP), Google Workspace, Google Identity. Physical Security/Networking Core Duties: Serve as the expert for network design/installation and physical security (doors, cameras). Key Technologies/Focus: Ubiquiti UniFi Platform (all systems), Network Cabling, Small-Scale Network Design. Security Engineering Core Duties: Design, implement, and maintain advanced security tools (Firewalls, EDR, SIEM, ZTNA, MFA). Lead system hardening, gap assessments, and policy enforcement. Key Technologies/Focus: EDR (e.g., SentinelOne), SIEM (e.g., SecOps), ZTNA, Firewall Management. Security Automation Core Duties: Champion "security-as-code" by leveraging APIs and scripting to automate security orchestration, alert enrichment, and response workflows. Key Technologies/Focus: Python/PowerShell Scripting, API Integration, Automation/Orchestration. Qualifications: Experience: Minimum 3+ years in IT administration, with at least 1 year focused on cybersecurity operations/engineering. Cloud & Identity: Expert proficiency in Google Workspace, GCP, and identity management solutions. Security Tools: Hands-on experience configuring and managing ZTNA, EDR, SIEM platforms, and network security concepts. Automation: Strong scripting skills (Python/PowerShell) for API integration and automating security/IT workflows. Infrastructure: Comprehensive experience with the Ubiquiti UniFi platform and the ability to physically install network wiring. Bonus Points If You Have: Experience with Security Orchestration, Automation, and Response (SOAR) platforms. Familiarity with compliance frameworks (e.g., ISO 27001, NIST, SOC 2). A passion for staying up-to-date with the latest cybersecurity trends and emerging threats. Why Join TENEX? Impactful Work: Be at the forefront of securing our organization and our customers, making a tangible difference every day. Growth & Development: This role offers a unique opportunity to grow your IT administration skills into advanced security engineering, with a clear path for career progression. Innovative Environment: Work with cutting-edge technologies and contribute to building out advanced security capabilities. Collaborative Culture: Join a supportive and highly skilled team where your contributions are valued, and continuous learning is encouraged. Competitive Compensation: We offer a comprehensive salary and benefits package designed to attract and retain top talent. Ready to help us build a more secure future? Apply now! We're excited to see how your skills and passion can contribute to our mission.
    $70k-103k yearly est. Auto-Apply 50d ago
  • Systems Engineer II

    Florida Gulf Coast University 4.2company rating

    Technical support engineer job in Fort Myers, FL

    Systems Engineer II serves as a technical professional responsible for designing, implementing, and supporting enterprise endpoint management and systems infrastructure. This position functions as a subject matter expert in modern device provisioning, automation, enterprise software deployment, and Microsoft 365 endpoint workloads. Systems Engineer II supports FGCU's modernization strategy by helping transition device management from traditional imaging (SCCM) to modern cloud-based provisioning through Microsoft Intune, Windows Autopilot, and related Microsoft 365 tools. Typical duties include but not limited to: * Assists in the design, implementation, and maintenance of enterprise-level endpoint and systems infrastructure services. * Serves as a subject-matter expert for Microsoft Intune, Windows Autopilot, Endpoint Security, and Windows Update for Business. * Supports Microsoft 365 workloads, including device configuration, compliance policies, and conditional access. * Enhances automation using scripting languages such as PowerShell, Intune configuration scripts, or API integrations. * Performs troubleshooting, monitors system performance, and ensures endpoint security compliance. * Develops and maintains system documentation, diagrams, and operational runbooks. * Participates in technology evaluations, testing, and implementation of new endpoint solutions. * Supports the transition from imaging to provisioning and the lifecycle management of Windows and mac OS devices. * Assists System Engineer team members with technical issues. * Participates in business continuity and disaster recovery planning as it relates to endpoint infrastructure. * Supports cross-training initiatives and staff development efforts within the Endpoint Deployment Team. Additional Responsibilities: * Performs other job-related duties as assigned. Additional Job Description Minimum Qualifications: * This position requires six years of directly related full-time experience or, as an alternative, a Bachelor's degree in Computer Science or related field and two years of full-time experience directly related to the job functions. Preferred Education: * Master's degree from an accredited institution. * Experience using enterprise endpoint management systems such as Intune, SCCM, JAMF, or similar MDM/UEM tools to deploy software, apply configuration and security policies, manage updates, and maintain device compliance. * Experience with PowerShell or similar scripting tools to assist with automation, troubleshooting, and configuration management * Experience with server system products involving a variety of software and hardware implementations. * Microsoft Certified: Endpoint Administrator Associate * Microsoft 365 Certified: Administrator * JAMF Certified Admin (JCA) * CompTIA Security+ * ITIL Foundation * VMware Certified Professional Knowledge, Skills, & Abilities: * Knowledge of networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer cloud-based applications (Saas). * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to work independently and follow through on assignments. * Ability to provide professional customer service. * Ability to present technical strategies to leadership; produce clear diagrams/runbooks; mentor/train staff. * Diagnose complex issues; design and implement solutions; set standards; plan long term improvements. * Scope/plan/manage complex projects, budgets, timelines, risks; deliver status to stakeholders; run post implementation reviews; ensure business continuity. * Handle escalated issues; design user centered solutions for faculty, staff, and students; empathetic stakeholder management. * Lead cross team initiatives; influence direction; drive change management and culture of accountability/continuous improvement. Pay Grade 18 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
    $56k-69k yearly est. Auto-Apply 31d ago
  • IT Support Specialist I

    Telespecialists LLC

    Technical support engineer job in Fort Myers, FL

    in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.
    $34k-57k yearly est. Auto-Apply 22d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Cape Coral, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $45k-61k yearly est. 15d ago
  • Systems Engineer II

    Florida Gulf Coast University 4.2company rating

    Technical support engineer job in Fort Myers, FL

    The Systems Engineer II completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, infrastructure upgrades, and other related tasks. Typical duties include but not limited to: * Assists in design, development, support and maintenance of systems infrastructure. * Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support and testing coordination, backup and storage management, data center maintenance, infrastructure upgrades, and other related tasks. * Administers application security and configurations. * Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. * Conducts routine infrastructure and security audits to ensure compliance with established standards, policies, and configuration guidelines. * Monitors and maintains continuity with system licensing and maintenance agreements. * Serves as an escalation point for IT User Support Specialist and Systems Engineer I. * Tracks problems in the work order system. * Maintains records, forms, and standard operating procedures documentation. * Develops new techniques and procedures to enhance university systems infrastructure. * Reviews processes, evaluates results, recommends new processes, and promotes best practices. Additional duties: * Performs other job-related duties as assigned. Additional Job Description Required Qualifications: * This position requires either seven years of directly related full-time experience or, as an alternative, a Bachelor's degree in Computer Science or related field and three years of full-time experience directly related to the job functions. * Professional full-time experience with enterprise systems and applications and current versions of Windows Server and Linux or other enterprise services. * Experience with large enterprise computing environments that include multiple site locations. * Experience with Identity Management, Disaster Recovery procedures and domain administration. Preferred Qualifications: * Five years professional, full-time experience with application system support and implementation in a medium to large computing environment. Knowledge, Skills, & Abilities: * Knowledge of basic networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer local and cloud based applications (SaaS) such as Azure/AWS and/or Office 365. * Skill in shell scripting/automation, project management of small initiatives, and troubleshooting. * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Excellent interpersonal skills. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to collaborate and work effectively within the community and willingness to contribute to a team effort. * Ability to work independently and follow through on project assignments. * Ability to provide professional customer service and act as a customer advocate Pay Grade 18 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
    $56k-69k yearly est. Auto-Apply 31d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in North Port, FL?

The average technical support engineer in North Port, FL earns between $43,000 and $96,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in North Port, FL

$64,000
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