Technical support engineer jobs in Rogers, AR - 153 jobs

The IT Support Specialist provides frontline technical support for the corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation. Key Responsibilities: • Provide in-person support for end users in the office, nearby plants, quarries, shops, job sites, and remote support across all locations. • Respond to incidents and service requests in a timely, professional manner. • Document troubleshooting and resolutions within the service management system. • Prepare and deploy hardware for new hires; set up accounts and required access. • Retrieve hardware and ensure proper deactivation during offboarding. • Maintain accurate asset records in ITAM solution, updating entries in real time. • Assist with inventory audits, hardware lifecycle tasks, and device tracking. • Collaborate with other IT team members to support field operations and remote users. • Support job sites and field personnel with technology needs, traveling locally as required. • Follow established SOPs, runbooks, and IT processes. • Create or update documentation and knowledge base articles to support consistency. • Participate in IT rollouts, upgrades, and standardization initiatives. • Identify recurring issues and escalate appropriately to support problem management. • Stay up to date on emerging IT technologies and trends in the construction industry. • Other duties as assigned.Qualifications: • 2+ years of IT Support or help desk experience. • Strong understanding Windows OS, Microsoft 365, hardware, and basic networking. • Ability to communicate clearly with both technical and non-technical users. • Strong customer service, problem solving, and prioritization skills. • Associate's degree in computer science, IT, or a related field preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students." University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 01/20/2026 Type of Position: Staff - Clerical Workstudy Position: No Job Type: Temporary (Fixed Term) Work Shift: Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************. Department: Computer Lab Department's Website: ********************* Summary of Job Duties: The IT Support Services Assistant is a part-time student position responsible for providing hands-on technical support for Information Technology Services. The role supports three primary service areas in the UITS Service Management organization: Desktop Support, CCTV Support, and Audio/Visual (AV) Support. The candidate must be a current University of Arkansas student who is customer-focused, detail-oriented, and eager to gain real-world IT experience. This position is not remote-eligible and is onsite at the Administrative Services Building. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: * Must be a currently enrolled student at the University of Arkansas * Basic familiarity with computers, operating systems, and technology troubleshooting (training provided) * Must be able to lift 20-30 pounds and climb ladders up to 10 feet * Must be able to obtain CJIS-clearance through the University of Arkansas Police Department Preferred Qualifications: * Experience with Windows and Mac operating systems * Knowledge of networking fundamentals * Prior exposure to CCTV systems or AV equipment * Experience using IT ticketing systems Work Schedule * Part-time, 20-25 hours per week, scheduled around class commitments. Additional Information: Graduate students are subject to background checks. Salary Information: $14.00 per hour Required Documents to Apply: Availability to Work and/or Class Schedule Optional Documents: Proof of Veteran Status Recruitment Contact Information: Crystal Ellis, Strategic Talent Acquisition Specialist, ************** All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Standing, Talking Frequent Physical Activity: Crouching, Grasping Occasional Physical Activity: Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Walking Benefits Eligible: No

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: + The Epic Cogito SSIS Application Support Specialist will bring 2+ years of experience in the Cogito SSIS application, with a strong background in managing project tasks, client stakeholder relationships, and client workflows. + This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. + Leading the design, configuration, testing and go-live support for the applications to ensure alignment with business needs and efficient integration between Epic and 3rd party systems. + Oversee project estimating and planning, including providing best practices around system and workflow optimization, ensuring data integrity and system stability. + Responsible for collaborating with the Accenture team, software vendor team, and client in delivering projects and optimizations in the following areas. + Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations. + Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies. + Develop, implement, and maintain an application project plan with detailed approach and timeline; configuration and risk management plans; status reporting and change control processes. + Support PMs with proposal creation (scope, risks, etc), success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting. + Escalate and resolve issues and risks. + Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. + Maintain system documentation, including workflows, build specifications, and testing protocols. + Facilitate lessons learned and formal stakeholder surveys. + Validate and monitor cost and resource estimates. + Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. + Ensure compliance with HIPAA, data governance, and organizational security policies. Basic Qualifications: + Minimum 2 years as an Epic Cogito SSIS Application Support Specialist + Minimum 2 years of experience in a client facing IT analyst role + Minimum 3 years of work exp Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************************************** Role Location Hourly Salary Range California $54 to $68 Cleveland $54 to $68 Colorado $54 to $68 District of Columbia $54 to $68 Illinois $54 to $68 Maryland $54 to $68 Massachusetts $54 to $68 Minnesota $54 to $68 New York/New Jersey $54 to $68 Washington $54 to $68 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We are looking for a Technical Support Representative will be joining our Digital Banking team and will be responsible for the day-to-day care and nurturing of customer relationships post implementation. You will be their voice to internal teams and will act as an advocate and extension of their team. You will serve as the primary point of contact for any support requests and any product application/service support for our customers. Your main goals are to mobilize resources internally to meet customer needs, prioritize incoming requests, and sustain customer satisfaction and loyalty. We are seeking candidates who have a history of working with Financial Institutions, banks, or credit unions, who enjoy researching issues and getting to the bottom of a problem. We're also looking for people who are passionate, friendly, and capable of building relationships with our Financial Institutions while working independently in a remote work environment. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Birmingham, AL; Charlotte, NC; Springfield, MO; or Monett, MO. The salary range for this position is $48,350- $67,869 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provide level one troubleshooting. Accurately assess the customer's product issue or problem. Ask the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identify and resolve application and service issues and any other questions that may arise. Answer general application questions. * Provide appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitor incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participate in training programs to continuously improve product knowledge and service skills. * May perform other job duties as assigned. What you'll need to have: * Combined 4 years of onsite/phone customer support OR technical customer support experience within banking, digital banking (Mobile/Web Applications), or Credit Union environments. * Experience working or supporting customers through case management tools/software such as Salesforce, ServiceDesk, Jira, Or JSource. * Ability to work an eight-hour shift Monday through Friday between the hours of 7:00 am to 7:00 pm CT. * Ability to assist with rotating on-call duties approximately once a quarter. What would be nice for you to have: * Bachelor's Degree with focus on Banking, Accounting, Finance, or Business. * Experience with relational database research and writing SQL queries. * Experience with database research and implementations including working with XML files/Logs. * Experience with observability/search technologies such as Datadog and/or Elasticsearch. * Working knowledge of system integrations such as APIs (executing requests and interpreting documentation). * Experience in Software Implementation. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Arisa Health is seeking a IT Support specialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m. What you will do as a IT Support Specialist at Arisa Health: Support the IT Help Desk including NetSmart connection support Assist with user account management and NIAM access setup Troubleshoot issues related to NetSmart and MyAvatar Complete billing corrections for non-billable services What we look for in a IT Support candidate: Effective written and verbal communication skills Familiarity with Microsoft applications such as Word and Excel General knowledge of internet navigation, basic technical support The ability to work independently and as part of a team Previous Network Technician experience preferred What we offer our team members: A mission driven company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Profile** This is an allocated position that exists only when business needs warrant it and must be approved by the Regional Director of Services. The role may involve one or more of the following functions for high-end equipment (Segment 5+): roll-fed press operation, copier operation, bindery, fulfillment, quality control, final check, pickup/delivery, facility maintenance, and mailroom duties. **Reporting Structure:** Reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. **Job Duties and Responsibilities** + Follow Ricoh Service Excellence performance requirements. + Perform functions including copy and mail center services, convenience copier fleet management, and various support services. + Operate and maintain high-end production equipment (e.g., roll-fed continuous production systems). + Set up, calibrate, and ensure optimal performance of equipment. + Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time. + Meet deadlines while maintaining high-quality, error-free work. + Achieve productivity standards as established by the facility. + Maintain all required reporting tools. + Calibrate equipment to match originals in color and quality. + Transfer files electronically from the network to color equipment. + Produce error-free work using duplication equipment. + Maximize print performance by multitasking on print equipment. + Troubleshoot hardware and software issues. + Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner). + Present a professional appearance and maintain a clean, organized workspace. + Manage inventory of equipment parts per company guidelines. + Meet attendance standards, including punctuality and overtime as required. + Organize jobs by validating job name/number and reviewing instructions. + Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits. + Demonstrate digital competencies for assigned products. + Troubleshoot and repair or replace equipment components. + Complete technical training on new equipment. + Perform other duties as assigned. **Qualifications** **Education & Experience:** + High school diploma or equivalent required. + Minimum of 3 years of related experience. + Preferred: 3 years of experience in a roll-fed printing environment. + Technical aptitude for setting up and operating complex printing equipment. **Knowledge, Skills, and Abilities** + Excellent customer service skills. + Strong organizational and prioritization abilities. + Ability to use, calibrate, and troubleshoot office and technical equipment. **Working Conditions, Mental and Physical Demands** + Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels. + Diverse work assignments requiring interpretation and application of complex material. + Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs. + Moderate dexterity: regular use of calculator, keyboard, hand tools, and eye/hand coordination. **Note:** The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Our customer is looking to add to their help desk team. They used to have two shifts that were 12 hours each. In order to service their customers more effectively, they are going to be switching to 3, 8 hour shifts. These individuals will need to be self motivated and have an engineering mindset. Right now they are looking to fill the mid-day shift which is M-F 2 pm - 11 pm and the night shift which is Sunday-Thursday 10 pm - 7 am. Help Desk - Primary Duties and Responsibilities: - Works in close coordination with project managers and field technicians on customer-facing projects. - Capture data from projects including check-in/out times, time on site, and validating work completion documentation. - Ability to follow project documentation to ensure proper execution of project support requirements. - Provide service and troubleshooting support to field techs via phone, chats, and emails. - Implement, change, and create processes for different project needs when they arise. - Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. - Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices - Ability to execute and or create programs and scripts. - Remotely configure/verify port configurations and network settings. - Assist with any other technical needs that we can meet for the teams as they arise. - Adhere to all required project safety requirements. - Excellent written and verbal communication skills. - Exceptional problem-solving skills. - Strong attention to detail, organizational, and follow-up skills. - Efficiently read and decipher manufacturer instructions. - Experience with Network switch programming. - IP camera programming experience. - Perform any other duties not specifically stated herein, but which your supervisor may assign. - Operational knowledge of Virtual Desktop Infrastructure (VDI) - Operational knowledge of switch configuration and programming. - Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. - Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. Skills Help desk support, Troubleshooting, Customer service, network troubleshooting Top Skills Details Help desk support,Troubleshooting,Customer service,network troubleshooting Additional Skills & Qualifications Help Desk - Primary Duties and Responsibilities: - Works in close coordination with project managers and field technicians on customer-facing projects. - Capture data from projects including check-in/out times, time on site, and validating work completion documentation. - Ability to follow project documentation to ensure proper execution of project support requirements. - Provide service and troubleshooting support to field techs via phone, chats, and emails. - Implement, change, and create processes for different project needs when they arise. - Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. - Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices - Ability to execute and or create programs and scripts. - Remotely configure/verify port configurations and network settings. - Assist with any other technical needs that we can meet for the teams as they arise. - Adhere to all required project safety requirements. - Excellent written and verbal communication skills. - Exceptional problem-solving skills. - Strong attention to detail, organizational, and follow-up skills. - Efficiently read and decipher manufacturer instructions. - Experience with Network switch programming. - IP camera programming experience. - Perform any other duties not specifically stated herein, but which your supervisor may assign. - Operational knowledge of Virtual Desktop Infrastructure (VDI) - Operational knowledge of switch configuration and programming. - Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. - Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Lowell, AR. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lowell,AR. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Line of Service** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Senior Associate At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isnt clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Respond effectively to the diverse perspectives, needs, and feelings of others. + Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. + Use critical thinking to break down complex concepts. + Understand the broader objectives of your project or role and how your work fits into the overall strategy. + Develop a deeper understanding of the business context and how it is changing. + Use reflection to develop self awareness, enhance strengths and address development areas. + Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC network of firms. PwC IT Services (US) LLC (a wholly owned subsidiary of PwC IT Services Limited) provides technology services to other PwC member firms. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see ********************* for further details. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Additional Responsibilities: The Global People Technology team is responsible for the strategy, support and operational maintenance of our network-wide Human Capital technologies. We support the business led people strategy by providing an optimized toolset to enable these critical and rapidly evolving processes. Our mission is to be curious trusted advisors who collaborate to deliver simple, personalised experiences for our people. Custom Orgs: Global LoS: Internal Firm Services Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 4 year(s) Preferred Fields of Study: Information Technology, Computer Systems Analysis, Management Information Systems. Preferred Qualifications: Degree Preferred: Bachelor Degree Key Responsibilities: Work on an Agile team to develop and support an internal web application used by PwC member firms globally. Design and implement scalable, secure, and maintainable APIs using .NET 8+. Develop and implement unit tests using NSubstitute that run in CI/CD pipelines. Build and manage Azure Functions and serverless workflows for event-driven processing. Develop modern, responsive user interfaces using Angular 18. Leverage Docker and Kubernetes (AKS) to containerize and orchestrate application deployments. Integrate Redis and in-memory cache for caching strategies, session management, and real-time data access. Design and manage Azure SQL solutions for transactional and analytical workloads, including: o Writing optimized T-SQL queries, stored procedures, and views. o Analyzing and improving query performance using Query Store, execution plans, and index tuning. Work with Azure Service Bus for reliable, scalable message queuing and integration patterns. Implement and maintain enterprise-grade logging and telemetry using Azure Application Insights and/or Datadog to enable observability, real-time monitoring, custom dashboards, and proactive alerting. Implement and manage CI/CD pipelines using Azure DevOps. Work with GitHub Copilot and ChatGPT Enterprise to accelerate software development and improve code quality. Troubleshoot production issues, address performance bottlenecks, and contribute to root cause analysis. Participate in architecture decisions, enforce coding standards, and promote development best practices. Required Skills & Qualifications: 4+ years of experience in full-stack development. Advanced proficiency in .NET 8+, ASP.NET Core, and C#. Strong expertise in Azure SQL, including performance tuning and scaling strategies. Proficiency with Angular 14+, ideally Angular 18. Solid experience with Docker, Kubernetes, and container lifecycle management. Working knowledge of Redis for caching and application performance. CI/CD experience using Azure DevOps and GitHub. Strong understanding of application monitoring, structured logging, and diagnostics using the ILogger pattern. This is a U.S. based role and PwC IT Services (US) LLC does not intend to hire external job seekers who will need, now or in the future, PwC IT Services (US) LLC sponsorship through the H-1B lottery. The salary range for this position is: $83,000 - $159,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Additionally, individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. **Education** _(if blank, degree and/or field of study not specified)_ Degrees/Field of Study required: Degrees/Field of Study preferred: **Certifications** _(if blank, certifications not specified)_ **Required Skills** **Optional Skills** Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} **Desired Languages** _(If blank, desired languages not specified)_ **Travel Requirements** Up to 20% **Available for Work Visa Sponsorship?** No **Government Clearance Required?** No **Job Posting End Date** All qualified applicants will receive consideration for employment at PwC IT Services (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC IT Services (US) LLC is proud to be an equal opportunity employer. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. Our benefits include medical, dental and vision coverage, health savings accounts; mental health support, family and caregiver support, a robust time off policy inclusive of sick, vacation and holiday time; and a retirement savings plan with Roth features and company match.

Full-time Description Your Expertise Can Change Lives; and We'll Reward You for It Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ | If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past. Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners. · Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results. · Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you. · Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back. We're looking for: · RESNA ATP Certification (Required) · Proven ability to develop and retain client & referral relationships. · Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities · A mix of clinical skill and business development mindset. Requirements Key Responsibilities Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment. Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment. Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business Procure, develop, and retain client and referral partnerships to grow your business pipeline. Provide follow-up training, service, and adjustments to ensure optimal outcomes. Maintain compliance with RESNA ATP standards and all industry regulations. Qualifications RESNA Assistive Technology Professional (ATP) Certification (Required) Proven success in acquiring and retaining clients and referral partners. Verifiable experience in Complex Rehab Technology sales and service. Excellent communication, problem-solving, and client service skills. Benefits Medical, Dental, Vision 401(k) Retirement Plan Life Insurance Paid Time Off (PTO) Relocation assistance for the right candidate Performance-based incentive program Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

The Service Desk Technician is responsible for providing first level remote and onsite support for our customers. The Technician will process incoming customer requests by either working on them directly or escalating them to an appropriate resource. In addition, the Technician will provide installation, monitoring and maintenance support. Professional appearance and strong communication skills are required. Responsibilities Duties as assigned Monitor service boards and customer tickets Monitor the remote monitoring and management (RMM) system Support Windows 7 and 8 Support common business applications Configure remote-access VPN software for workstations, tablets and smartphones Remove viruses, malware, spyware and SPAM Upgrade, troubleshoot and repair computer hardware Work with CBS teams to install or replace servers and network equipment Fast turnaround of customer requests Complete time reporting in a timely fashion Maintain thorough documentation Experience Basic knowledge of Microsoft Windows Server 2008 R2, 2012, Windows 7 and Windows 8 Experience with Mac OS X Basic understanding of virtualization Experience with configuring and troubleshooting LANs (routers, switches, modems, security appliances) Experience with VPNs Experience with malware removal Experience with cabling and associated equipment. Compensation This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.

Senior Technician, Computer Support Department: Information Technology Reporting to: Technical Support Manager FLSA Status: Exempt Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Computer Support Technician. The ideal teammate will have the demonstrated ability to support a diverse organization with end user and high touch customer support. About the Position We are seeking an experienced and proactive Senior Computer Support Technician to join our Technology team. The ideal candidate will possess advanced technical expertise, a strong sense of initiative, and a natural ability to lead and mentor peers. You'll join a top notch team and will not only provide high-level technical support, but you will also drive improvements, initiate solutions, and contribute to the overall success of the Technology department. You will be expected to take ownership of complex issues, lead by example, and help foster a collaborative and efficient working environment. What you will do You will report to the Technical Support Manager and will provide advanced technical support services for principals, associates, and a multitude of business covering a vast array of disciplines. Responsibilities Perform daily administration and maintenance of Windows and mac OS systems, including updates, patches, and configuration. Manage user accounts and access privileges through Active Directory and identity management tools (e.g., Azure AD, Okta). Assist with configuration and deployment of new devices using tools such as Microsoft Intune or JAMF. Provide advanced troubleshooting and advanced support for desktop and laptop issues on both Windows and mac OS platforms. Troubleshoot hardware, software, operating system, and network connectivity problems for internal staff. Respond to support tickets via the help desk system and ensure timely resolution or escalation when needed. Guide users on best practices, software usage, and efficient troubleshooting steps. Troubleshoot VPN, Wi-Fi, LAN, and remote access issues. Collaborate with the infrastructure team on resolving local network or firewall-related concerns. Set up, image, and deploy computers using automated provisioning tools. Manage hardware asset inventory, track device assignments, and coordinate returns and replacements. Perform device wipe, reassign, or refresh actions as part of the employee onboarding/offboarding process. Collaborate with the Cyber team to remediate vulnerabilities or incidents on endpoints. Support productivity tools such as Microsoft 365, Google Workspace, Zoom, Slack, and Adobe Creative Cloud. Maintain software licensing and ensure compliance with installation policies. Liaise with vendors for escalated software or hardware support cases. Create and maintain documentation for troubleshooting processes, knowledge base articles, and internal IT workflows. Mentor junior team members and contribute to the continuous improvement of IT support procedures. Participate in cross-functional IT projects such as system upgrades, office expansions, or MDM implementations. Work closely with other technical teams (e.g., infrastructure, cybersecurity, DevOps) to align on initiatives and support needs Who we are looking for Qualifications required for your success Bachelors' degree in computer science, information technology, engineering, or related field 7-10 years hardware and software support experience Knowledge of internet security and data privacy principles Knowledge of M365 Administration Knowledge of Exchange Administration Knowledge of Intune Administration Knowledge of Apple Business Manager Valid driver's license Additional Helpful Experience Includes Relevant certifications preferred Microsoft 365 Fundamentals or higher Certification - MS-900 M365 Modern Desktop Administrator M365 Identity and Access Administrator M365 Messaging Administrator M365 Endpoint Administrator Apple Certified Support or IT Professional IT teaching and/or training experience preferred Prior leadership experience preferred Additional Helpful Experience Includes Collaborative: love solving challenges together, share inspirations, and work as a team. Innovative: strive to find the best possible solutions given complex constraints and accelerated timelines. Ownership: strong ownership of our product and the customers we serve. Results Driven: ability to give that final push to deliver critical features on time. Humble: seek advice from peers to solve our most challenging issues. Business/Tech Expertise: Service Desk experience; supporting private companies who deal with sensitive data Personal attributes that support your success Trusted advisor to principals and colleagues while demonstrating expertise and integrity. Results-oriented team player who is helpful, respectful, and collaborative. Exercises sound judgment and makes data-driven decisions. Lifelong learner who is inquisitive and solves problems with bold thinking and innovation. Visionary who plans for the future with imagination and wisdom. Dedicated to achieving operational excellence. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work. Benefits Information Compensation Range: $106,000 - $132,000 Benefits Information: We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off. About the Information Technology Department The Information Technology Department provides a suite of services including hardware and software support, custom application development, cybersecurity, networking and tools for software integration. These services are provided to Walton Enterprises, the Walton Family Foundation and to Walton Family Entities. About Walton Enterprises Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family. We value trust, mutual respect, and a workplace where every associate belongs and can do their best work. We bring together talented people with different backgrounds and viewpoints, support their growth, and empower them to contribute meaningfully. Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs. The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Manager, AI Support Engineering to joinour Digital Nexus technology organization. Responsibilities: * Serve as the hands-on technical leader for complex, high-impact customer, and production issues, performing deep root-cause analysis across distributed systems, cloud infrastructure, networks, APIs, and application layers. Debug issues using logs, metrics, traces, and live system inspection. * Partner directly with highly technical customers, speaking their language and earning credibility through technical depth. * Identify repetitive, manual, or error-prone support tasks and design automation to eliminate them. Build scripts, tools, and workflows (e.g., Python, PowerShell, Bash, APIs, CI/CD jobs) to streamline diagnostics, remediation, and reporting. Continuously improve operational practices by enhancing diagnostics, self-service capabilities, runbooks, and troubleshooting workflows based on real production learnings. * Manage, coordinate, and communicate on incidents from inception to resolution including root cause analysis; drive continuous improvement to monitoring services and internal processes for resolution of support requests and production incidents * Apply tools and techniques to proactively search for and document potential issues in production environments and work with other team resources to ensure the highest possible quality of service. * Manage and coordinate Major Incidents to resolution; deliver Root Cause Analysis reporting and trending; provide guidance to support staff; use standard runbooks to mitigate or resolve incoming incident and support requests, escalating to appropriate teams as necessary and ensure all support documentation and knowledge bases remain accurate and up to date. Qualifications: * Minimum five years of recent experience supporting critical infrastructure systems and/or managing a network. * Bachelor's degree from an accredited college/university or equivalent work experience. * Proven track record implementing automation and self-service (such as ServiceNow workflows, scripting such as PowerShell or Python, AIOps) to improve Mean Time To Resolution (MTTR) and First Contact Resolution (FCR). * Proven demonstrable experience working with Microsoft Azure (IaaS and PaaS) offerings and strong ability to diagnose issues across distributed systems, including cloud platforms, Linux/Windows OS, networking fundamentals (DNS, connectivity), identity and access management, APIs, integrations, and application services. * Strong proficiency with ITIL Version 4 (ITIL v4) practices, (Incident, Request, Problem, Change, Knowledge); familiarity with the Configuration Management Database (CMDB), service catalog, and major incident workflows; and organizational skills and ability to work on multiple projects simultaneously. * Excellent verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork. * Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: ********************************************************************** KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.