Data Center Technician, DCC Communities
Technical support engineer job in Sparks, NV
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Key job responsibilities
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience
- 2+ years of experience with server hardware
- 1+ years of experience with UNIX/Linux operating systems
PREFERRED QUALIFICATIONS- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Controls Technician, Data Center Capacity Delivery
Technical support engineer job in Sparks, NV
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own
The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
Key job responsibilities
· Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service.
· Perform point to point checkouts between field devices and controllers.
· Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers.
· Perform network configurations and communication testing between third party devices and controllers or servers.
· Configuration and calibration of sensors.
· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers.
· Supervise low voltage electrical contractors who perform wiring and installation of field devices.
· Commissioning and systems level testing support.
· Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings.
· Assist in performing root cause analysis during testing and commissioning.
· Ensure all personnel on site utilize proper safety methodology.
· Work on-call and a rotating schedule when required and responds to after-hours emergencies.
· Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
Physical Requirements:
· Walk jobsites in uneven terrain and work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
· Work shifts longer than eight hours in duration.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- High school or equivalent diploma
- 1+ years of professional work experience, or experience in technical work related to computer systems and technology components
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
PREFERRED QUALIFICATIONS- Bachelor's degree in Mechanical or Electrical Engineering or a related field
- 1+ years of data center engineering, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Help Desk Technician
Technical support engineer job in Sparks, NV
Title: Lead Help Desk Technician
Duration: PERM
Pay: $70,000/yr - $75,000/yr
Exact compensation may vary based on several factors, including skills, experience, and education.
Schedule: Onsite Monday-Friday, 8 AM-4 PM or 9 AM-5 PM (flexible)
On-Call: Every 13 weeks, Monday-Monday, 5 PM-7 AM
Paid $35/hr for any calls resolved during on-call hours
Passive pay of $12.50/hr when on-call but not called
Required Skills & Experience
5+ years in help desk or desk-side support
2+ years in a lead or supervisory help desk role
Active or expired CompTIA A+ Certification
Experience with Azure AD and Active Directory
Strong troubleshooting skills for Apple devices (MacBooks, iMacs, iPhones, iPads) in a corporate environment
Familiarity with Intune and Jamf device management tools
Knowledge of user authentication systems (MFA, SSO, etc.)
Nice to Have
Military experience
Additional certifications: Microsoft, ITIL, Network+, Security+
Job Overview
Insight Global is hiring a Lead Help Desk Technician for a major data center client in Reno, NV. You'll provide on-site support for internal users, manage hardware/software installations, and troubleshoot issues. Responsibilities include administering and supporting computers, printers, servers, and related equipment, Ensuring timely issue resolution and minimizing service interruptions, leading help desk operations and monitoring service quality. Ideal candidates have strong technical skills, leadership experience, and excellent communication abilities.
Sr. Helpdesk Technician
Technical support engineer job in Sparks, NV
Senior Service Desk Technician
Employment Type: Full-Time
We are seeking an experienced Senior Service Desk Technician to provide advanced technical support across a Windows-based environment. This role will serve as an escalation point for Tier 1-2 issues, manage endpoint configurations, and support device lifecycle management using Microsoft Intune. The ideal candidate is highly skilled in troubleshooting, customer service, and modern endpoint management, with the ability to mentor junior technicians and improve support processes.
Key Responsibilities
Technical Support & Troubleshooting
Serve as the primary escalation point for complex hardware, software, and network issues within a Windows environment.
Troubleshoot and resolve issues related to Windows OS, user profiles, authentication, VPN, network connectivity, and standard business applications.
Manage and support Microsoft 365 applications, account administration, and security controls.
Provide remote and deskside support for end-users, including VIP and executive-level staff.
Microsoft Intune & Endpoint Management
Configure, deploy, and manage Windows devices through Microsoft Intune (Endpoint Manager).
Create and maintain Intune policies, compliance configurations, device enrollment profiles, and application deployment packages.
Perform patching, updates, and security policy enforcement across all managed devices.
Troubleshoot device compliance, enrollment, and application deployment issues.
Service Desk Operations
Monitor, triage, and resolve tickets within agreed SLAs while maintaining detailed documentation.
Identify recurring issues and implement solutions or knowledgebase articles to reduce volume.
Support onboarding/offboarding workflows including account creation, device provisioning, and permissions management.
Maintain asset inventory, device lifecycle tracking, and hardware refresh activities.
Process Improvement & Leadership
Mentor junior Service Desk staff and assist with technical training.
Recommend improvements for system performance, endpoint security, and service desk workflows.
Collaborate with IT leadership on small-to-medium infrastructure and application projects.
Ensure compliance with security and organizational IT policies.
Required Qualifications
3-5+ years of IT support experience in a Windows enterprise environment.
Hands-on experience with Microsoft Intune/Endpoint Manager, including device provisioning and policy management.
Strong knowledge of Windows 10/11, Active Directory, Azure AD, Group Policy, and basic networking fundamentals.
Experience supporting Microsoft 365 applications and administration.
Ability to troubleshoot complex issues independently and provide clear resolutions.
Strong customer service, communication, and documentation skills.
Preferred Qualifications
CompTIA A+, Network+, or Microsoft certifications (MD-100/MD-101, MS-900, etc.).
Experience with PowerShell scripting for automation and administrative tasks.
Familiarity with ITIL practices and service management tools (Jira, ServiceNow, Zendesk, etc.).
Information Technology Support Engineer (1-3) Yrs Exp
Technical support engineer job in Reno, NV
Hi
We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer
Location: Reno, NV
Onsite Work
Full Time
start date: 15th December 2025
Job Responsibilities:
IT Support Engineer - (1-3 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Data Center Technician
Technical support engineer job in Reno, NV
About the Role
Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
What You'll Do
Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation/redline work.
Broad understanding of Data Center infrastructure technologies.
What You'll Need
Knowledge and use of basic telecom hand tools.
Must understand customer service.
Clear understanding of job safety requirements.
Be able to read and understand floor plans.
Should be familiar on wiring schemes and wiring testing.
Should be able to pull all types of low voltage cable.
Should understand and be capable in performing field terminations and labeling.
Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
Capable of maintaining orderly paperwork, capable of running service jobs.
Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
Capable of working in Data Centers
Shall be able to install ladder racking and seismic bracing both above and under raise floor.
Basic understanding of both copper and fiber cable testing and troubleshooting.
Read and understand blueprints and design document
Dress and furcate fiber trunks for splicing
Maintaining orderly paperwork and running service
Fusion Splice including Ribbon/Single OSP/ISP
Install, connect, and decom network equipment
Operate DSX 5000 tester/OTDR Tester
Program testers
Download test results to Linkware/Linkware Live
Save test results, verify, and submit to customer
Create mass labels and apply per Portmap
Differentiate live cables from decom cable
Copper testing and troubleshooting
Conduct Service Swaps of live networking devices
Understand "FIM" database and operate scanners
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.
#directline
#cbredirectlinereferral
Leader, Technical Support
Technical support engineer job in Reno, NV
About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience.
As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will:
* Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain.
* Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure.
* Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations.
* Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams.
* Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping.
* Monitor key performance indicators and quality measures for escalations and CFDs.
* Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset.
* Provide thought leadership on serviceability, support readiness, documentation, process, and training.
* Guide and support team members in professional development, performance management, and career progression.
* Communicate effectively to ensure the team remains informed of company, organization, and team priorities.
* Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions.
* Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment.
* Advocate for AI and automation to enhance products, services, and operational efficiency.
Required Experience/ Knowledge/ Skills:
* 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader.
* University Degree in IT or a related major.
* Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes.
* Demonstrates a solid understanding of the Meraki Dashboard and product portfolio.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$158,200.00 - $241,700.00
Non-Metro New York state & Washington state:
$140,600.00 - $241,800.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Help Create Families - Become a Surrogate with Full Support
Technical support engineer job in Sparks, NV
As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey.
Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special.
Who Can Become a Surrogate?
To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met:
Age: Between 21-40 years old.
Pregnancy: Have had at least one successful pregnancy without complications.
Support: Live in a stable and supportive environment.
Health: Obtain approval from your OB/GYN.
Lifestyle: Lead a healthy, non-smoking lifestyle.
Benefits of Becoming a Surrogate
With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life.
Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child
Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing
Financial Compensation: Earn $75,000 or more for your time, effort, and commitment
Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance
About Us
At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way.
We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process.
If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step.
Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
Tier 2 Technical Support Operations Analyst
Technical support engineer job in Carson City, NV
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Senior Analyst, Finance Operations- Pricing Support
Technical support engineer job in Carson City, NV
**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.
Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill.
**_Responsibilities_**
+ Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience
+ Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores
+ Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores
+ Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive
+ Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas
+ Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated
+ Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred
+ Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability
+ Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources
+ Actively engage in updating processes and SOPs
+ Service multiple suppliers and/or processes in a fast paced and highly analytical environment.
+ Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Proficient in Microsoft Office, especially in Excel and Access, preferred
+ Excellent communication and interpersonal skills
+ Sense of urgency, attention to detail and accountability needed
+ Ability to build strong collaborative relationships and communicates effectively
+ Strong organizational skills
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$73,440
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#SP-1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IT Support for NV Agency
Technical support engineer job in Reno, NV
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
Sonicwall NSA 2400 Security Appliance
Dell and Cisco Networking hardware
Wireless networks (2 - one secure & one public access)
Utility Telecom IP over Copper - 100 Mbps
User Support
Approximately 65 Dell Latitude laptops of various vintages
o Docking Stations
o LCD monitors
5 - 10 desktop workstations
3Macs
5 iPads (Air2)
Enterprise Software
Office 365/Exchange (Cloud based)
Springbrook - Accounting system (Cloud based)
Acronis backup
TrendMicro Security
Voice:
Nortel voice switch
Equipment for Task 2
Network
Dell R420 server running VMSphere
Dell R720 servers (x2) running ~30 virtual servers
NetApp FAS2240 SAN
Brocade fiber cards/cables to connect SAN and servers
Currently hosting ~ 30 websites using Microsoft and Linux platforms
Several older servers out of warranty that may require transitioning/virtualization
Enterprise Software
Accela - permitting software
ESRI ArcGIS - GIS mapping software
Springbrook - Accounting system (Cloud based)
MSSQL Server & Microsoft .net development platforms
Datamatics - Time & Attendance
RealQuest - Real Estate/Property Info
Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
IT Help Desk Tech - PST
Technical support engineer job in Fernley, NV
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
- WORK FROM YOUR HOME
(First 4 weeks of training, Monday to Friday: 9am - 6pm)
Full Time Hours: Monday - Friday: 11am - 8pm
Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you!
Looking for a candidate that meets the following criteria:
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
Fierce attention to detail and strong multi-tasking skills
Ability to mentor and be mentored
Strong technical background and interest
Desire to solve complex problems and learn from them!
Skills:
Windows 10
Network Printers and Deployment
LAN and WAN Networking
General Hardware and Software Troubleshooting
Some knowledge:
Windows Server 2019
Office 365 and Exchange Administration
Active Directory
Group Policy
Hyper-V and/or VSphere/ESXi
As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.
Come join our team!
IT Systems Administrator - Full Time
Technical support engineer job in Gardnerville, NV
Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed.
Reports to the IT/IS Manager.
POSITION REQUIREMENTS:
Minimum Education
Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis.
Certifications/Licensure:
Microsoft Server 2019/2022.
Azure cloud.
SQL 2019/2022.
VM-Ware or comparable software.
Other systems-related certifications will be considered.
Preferred Work Experience:
Previous experience working in a healthcare setting.
3-4 years of experience in an IT Administrator role or industry equivalent.
Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking.
Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices.
POSITION ESSENTIAL FUNCTIONS:
Tracks hardware equipment and assists with annual budgetary recommendations.
Operates, maintains, and tests all IT related backup systems according to industry standard.
Assists in the overall planning and execution of organizational cyber security efforts.
Maintains, tests, and deploys all updates or patches related to IT infrastructure.
Manages overall patch update schedule for the organization through change management procedures.
Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues.
Contributes to the resolution of help desk tickets.
Responds to requests in a timely and professional manner.
Completes issue reporting and tracking, manages solutions through change management processes.
Provides a central resource for all systems related requests and projects.
Provides technical support as needed.
Performs scheduled and non-scheduled maintenance operations.
BENEFITS:
If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.
NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.
and More...
CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE
"BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025!
WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!
Mon - Fri ; 9am - 5 PM.
Auto-ApplyIT Technician
Technical support engineer job in Stateline, NV
Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $21.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips
College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT
Senior Computer User Support Specialist
Technical support engineer job in Carson City, NV
**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
Power System Studies Engineer - Data Center
Technical support engineer job in Carson City, NV
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings.
_We currently have one opening and will consider candidates interested in being located in most locations across the United States._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
+ Ability to contribute and work well on a team
+ Bachelor's Degree in electrical engineering
+ 2+ years or related electrical engineering experience
+ EIT required
+ SKM and ETAP software experience is preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** .
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
Create a Job Alert
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Leader, Technical Support
Technical support engineer job in Reno, NV
About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience.
As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will:
+ Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain.
+ Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure.
+ Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations.
+ Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams.
+ Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping.
+ Monitor key performance indicators and quality measures for escalations and CFDs.
+ Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset.
+ Provide thought leadership on serviceability, support readiness, documentation, process, and training.
+ Guide and support team members in professional development, performance management, and career progression.
+ Communicate effectively to ensure the team remains informed of company, organization, and team priorities.
+ Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions.
+ Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment.
+ Advocate for AI and automation to enhance products, services, and operational efficiency.
Required Experience/ Knowledge/ Skills:
+ 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader.
+ University Degree in IT or a related major.
+ Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes.
+ Demonstrates a solid understanding of the Meraki Dashboard and product portfolio.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$158,200.00 - $241,700.00
Non-Metro New York state & Washington state:
$140,600.00 - $241,800.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Tier 3 Technical Support Specialist
Technical support engineer job in Carson City, NV
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Systems Administrator - Full Time
Technical support engineer job in Gardnerville, NV
Job Description
IT Systems Administrator - Full Time
Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed.
Reports to the IT/IS Manager.
POSITION REQUIREMENTS:
Minimum Education
Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis.
Certifications/Licensure:
Microsoft Server 2019/2022.
Azure cloud.
SQL 2019/2022.
VM-Ware or comparable software.
Other systems-related certifications will be considered.
Preferred Work Experience:
Previous experience working in a healthcare setting.
3-4 years of experience in an IT Administrator role or industry equivalent.
Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking.
Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices.
POSITION ESSENTIAL FUNCTIONS:
Tracks hardware equipment and assists with annual budgetary recommendations.
Operates, maintains, and tests all IT related backup systems according to industry standard.
Assists in the overall planning and execution of organizational cyber security efforts.
Maintains, tests, and deploys all updates or patches related to IT infrastructure.
Manages overall patch update schedule for the organization through change management procedures.
Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues.
Contributes to the resolution of help desk tickets.
Responds to requests in a timely and professional manner.
Completes issue reporting and tracking, manages solutions through change management processes.
Provides a central resource for all systems related requests and projects.
Provides technical support as needed.
Performs scheduled and non-scheduled maintenance operations.
BENEFITS:
If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.
NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.
and More...
CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE
"BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025!
WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!
Mon - Fri ; 9am - 5 PM.
IT Support for NV Agency
Technical support engineer job in Nixon, NV
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
Sonicwall NSA 2400 Security Appliance
Dell and Cisco Networking hardware
Wireless networks (2 - one secure & one public access)
Utility Telecom IP over Copper - 100 Mbps
User Support
Approximately 65 Dell Latitude laptops of various vintages
o Docking Stations
o LCD monitors
5 - 10 desktop workstations
3Macs
5 iPads (Air2)
Enterprise Software
Office 365/Exchange (Cloud based)
Springbrook - Accounting system (Cloud based)
Acronis backup
TrendMicro Security
Voice:
Nortel voice switch
Equipment for Task 2
Network
Dell R420 server running VMSphere
Dell R720 servers (x2) running ~30 virtual servers
NetApp FAS2240 SAN
Brocade fiber cards/cables to connect SAN and servers
Currently hosting ~ 30 websites using Microsoft and Linux platforms
Several older servers out of warranty that may require transitioning/virtualization
Enterprise Software
Accela - permitting software
ESRI ArcGIS - GIS mapping software
Springbrook - Accounting system (Cloud based)
MSSQL Server & Microsoft .net development platforms
Datamatics - Time & Attendance
RealQuest - Real Estate/Property Info
Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.