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Help Desk Technician
Cipriani 3.9
Technical support engineer job in New York, NY
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technicalsupport
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 2d ago
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Desktop Support Specialist
Teceze
Technical support engineer job in New York, NY
Hi,
🚀 New Opportunity - Desktop Support Specialist🚀
We're working with a leading global tech organization that is looking for an experienced Desktop SupportEngineer to join their team in Midtown, Manhattan, NY.
Job Title: Desktop Support Specialist
Location : Midtown, Manhattan, NY
Overview
We are looking for a dedicated and proactive Desktop SupportEngineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Provide deskside and remote technicalsupport for desktops, laptops, printers, and other peripherals.
Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments.
Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti.
Diagnose and resolve hardware, software, and network connectivity issues efficiently.
Support Active Directory, user account management, and access permissions.
Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations.
Assist in system imaging, migration, and data backup/recovery.
Provide support for mobile devices and MDM platforms such as Microsoft Intune.
Collaborate with other IT teams to escalate and resolve advanced technical issues.
Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools.
Manage IT assets and ensure inventory accuracy and compliance with company standards.
Technical Skills
Desktop and Deskside Support
Windows OS, mac OS, and Microsoft Office Suite
SCCM / Intune / Ivanti
Active Directory, DHCP, DNS, and VPN
Mobile Device Management (MDM)
ServiceNow / Help Desk Systems
Troubleshooting and Root Cause Analysis
Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers)
Backup and Data Recovery Solutions
Software Installation & Operational Testing
Qualifications & Skills
2 years of experience in desktop or IT support roles.
Strong troubleshooting and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.
$43k-63k yearly est. 3d ago
Forward Deployed AI Engineer
Charta Health
Technical support engineer job in New York, NY
As a Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients.
At Charta, we're pioneering a transformative approach to healthcare billing through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering medical billers and coders with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense.
In an industry where the focus should rightly be on patient care and clinical services, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best - caring for patients.
Our vision at Charta is to create a seamless, efficient, and cost-effective billing process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their billing needs are expertly managed. Join us in our journey to redefine healthcare billing, and be a part of a team that's making a tangible difference in the world of healthcare.
About the Opportunity
As a Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value.
What You'll Do:
Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning.
Customize and deploy Charta Health's AI-driven platforms to address specific client needs.
Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements.
Break down complex projects into actionable steps and deliver results in ambiguous environments.
Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients.
Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions.
Work closely with our internal engineering team to provide feedback and contribute to product development.
Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare.
You'd be a great fit if you have:
Proficiency and practical coding skills, with a focus on delivering tangible results.
Adaptability and the ability to quickly learn and master new technologies and concepts.
A priority on delivering business value over solving purely theoretical challenges.
A desire to explore a wide range of technologies and problems, rather than specializing in one area.
The ability to thrive in ambiguous environments and rapidly produce results.
The ability to excel at breaking down complex projects into actionable steps.
Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions.
Ambition and a desire for a high-growth opportunity.
Strong emotional intelligence, excellent communication, and interpersonal skills.
Excitement about working with external customers and building strong relationships.
A genuine interest in the medical field and a passion for improving healthcare.
Nice to Have:
Experience and/or demonstrated interest in healthcare
Proficiency in Python.
Experience with Large Language Models (LLMs) and prompt engineering.
Experience with neural networks and machine learning
What We Offer:
Competitive salary and comprehensive benefits package, including health, dental, and vision.
Equity & growth opportunities in a fast-growing, innovative tech startup.
Ongoing professional development and access to cutting-edge AI and healthcare tools.
Lively, in-person work culture at our SF Headquarters or NYC office.
$120,000 - $250,000 USD depending on experience + Equity + Benefits
Join us in our mission to transform healthcare through innovation!
Our Commitment to Diversity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$120k-250k yearly 3d ago
Automation Systems Engineer II
Mini-Circuits 4.1
Technical support engineer job in New York, NY
Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment.
Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website.
Position Summary
Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes.
Salary Range
$100,000 - $125,000 per year
Job Function
Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines.
Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics.
Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment.
System Design & Development
Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs.
Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems.
Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling.
Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding).
Prepare proposals, resource/budget estimates, and project plans for new automation initiatives.
Lead cross-functional reviews and maintain stakeholder communication from concept to qualification.
Manage vendor engagement, procurement, build, and qualification of handler systems.
Documentation & Training
Create system specifications, qualification/buy-off plans, operation and maintenance procedures.
Train users and support personnel on deployed automation platforms.
Drive continuous improvement in throughput, FPY, reliability, and maintainability.
Track and implement engineering changes and upgrades into future designs.
Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications.
Qualifications
BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering.
Minimum 5 years of relevant experience.
Experience with robotic systems, automated handlers, or precision motion/vision-based automation.
Familiarity with high-mix/low-to-medium volume manufacturing environments.
Controls programming experience (PLC, microcontrollers in C/C++, or equivalent).
Data collection and analysis skills (Excel, JMP, Python).
Preferred Knowledge
Experience with automated inspection systems (AOI, Keyence, Cognex vision).
Knowledge of RF test process requirements and challenges.
Conveyor/robot integration, pneumatic actuators, precision fixturing.
Understanding of Lean Manufacturing, OEE analysis, and ROI calculations.
Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.).
Skills
Strong communication and documentation skills.
Ability to lead cross-functional teams and vendor collaborations.
Capable of balancing hands‑on design/build/debug with strategic project leadership.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements/Skills
Must be a US citizen or US permanent resident
Ability and willingness to abide by Company's Code of Conduct
Occasional travel, some overnight, as required
Benefits
Comprehensive Medical, Dental, and Vision plans
401(K) and Profit‑Sharing Programs
Disability Insurance
Life Insurance
Employer‑Sponsored Wellness Plans
Hospital & Accident Indemnity Insurance
Employee Benefit Advocate & Employee Assistance Program
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Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion.
Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law.
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$100k-125k yearly 1d ago
Mid-Market Solutions Engineer
Box, Inc. 4.6
Technical support engineer job in New York, NY
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
This role is in the Chicago, New York, or San Francisco office, supporting Mid‑Market clients - to expand our footprint and break into new accounts. If you are curious, passionate about problem‑solving and enjoy working with leading‑edge technology, we encourage you to apply.
WHAT YOU'LL DO
You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
You own the technical win in your account, and take responsibility for driving the technical deal forward
Understand product integrations and MCP servers
You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
Technical quarterback managing the extended team from a solution standpoint
Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
You support field marketing events as a Box SME and presenter
Travel up to 25% to engage with customers in territory
WHO YOU ARE
We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4 year degree or equivalent work experience required
5+ years of pre‑sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
You're AI‑curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
Strong presentation skills, with the ability to establish trust across a range of technical and non‑technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
Displays follow through, stamina and effort in every step of the sales cycle
Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n
Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$155,500-$194,500 USD
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$155.5k-194.5k yearly 20h ago
Solutions Engineer
Braintrust
Technical support engineer job in New York, NY
About the company
Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release.
About the role
We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI.
What you'll do
Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Ideal candidate credentials
5+ years of experience as a sales engineer or in solutions consulting
Ability to connect a customer's specific problems to Braintrust's solutions
Proficiency in Typescript and Python
Has written prompts / tinkered with GPT models and apps
Benefits include
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
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Competitive salary and equity
AI Stipend
Equal opportunity
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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$88k-126k yearly est. 1d ago
Housing Solutions Engineer - Onsite, High-Impact Role
Recruiting From Scratch
Technical support engineer job in New York, NY
A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation.
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$80k-120k yearly 4d ago
Resolution Support Specialist (FINRA License Required)
ADP 4.7
Technical support engineer job in Florham Park, NJ
ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention.
To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP.
You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:
You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks.
Receives requests for research and issue resolution via phone, email or queue.
Determines appropriate corrective action to resolve issues and minimize impact to clients.
Managing your own caseload and follow up, while adhering to internal SLAs for response times.
Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods.
Helps onboard new clients with a focus on driving positive client satisfaction surveys
Performs proactive check-ins with clients via email and phone calls.
Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN.
Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate.
Suggests and implements procedural and process changes for achieving team goals/performance functions.
Building rapport, establishing trust and shining with professionalism on every interaction
Aptitude to grasp new concepts or tools by actively learning.
Makes decisions based on available resources, constraints and organizational values.
You should be available to work overtime hours during peak times
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
* 1 year experience in a client service call center environment required.
* FINRA 6 & 63 required
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Available Locations
Florham Park, New Jersey, United States
Allentown, PA, United States
El Paso, TX, United States
Louisville, Kentucky, United States
Dallas, TX, United States
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour*
* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$33.2 hourly 5d ago
System Engineer
Clark Davis Associates 4.4
Technical support engineer job in Bridgewater, NJ
Pharmaceutical Company, 40 per hour, Bridgewater, 6 month contract, ON SITE
US CITIZEN OR GREEN CARD ONLY
NO C2C NO CORP TO CORP
FIVE PLUS YEARS EXPERIENCE
MUST HAVE PHARMA EXPERIENCE
The Systems Engineer is responsible for managing day-to-day end user support for users as well as Servers (on-prem/cloud), networking, telecommunications & cyber security tools in the Pharmaceuticals North American GMP compliant sites, including Data Centers, Cloud, Network, Communication link services
3 - 5 years' experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.
Knowledgeable of Cisco, Juniper, Aruba Technologies & Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)
3-5 years of hands-on experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.
As part of a team, works to maintain Juniper network infrastructure, including all configuration and maintenance; Owns responsibility for multi-site Aruba WiFi infrastructure.
Has working knowledge of Microsoft 365 and Microsoft Teams rooms (conferencing systems)
Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.
Maintain hardware inventories of endpoint devices, servers, network equipment, GMP assets and applications
Author, revise or update approved documentation and SOP's following established change control and regulatory compliance procedures
Ensure 100% compliance with GMP policies and procedures
$79k-112k yearly est. 4d ago
IP & Tech Transactions Associate
Marsden 3.9
Technical support engineer job in New York, NY
I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range.
The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry.
You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply.
*This is a market paying law firm*
Please reach out to me to discuss:
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$71k-110k yearly est. 4d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Technical support engineer job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 15d ago
Patient Relations Support Specialist
NYC Health + Hospitals/Correctional Health Services 4.7
Technical support engineer job in New York, NY
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island.
Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails.
Examples of work:
Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database.
Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items.
Answer incoming calls, compose email identifying case as a complaint and/or request.
Review voicemails, transcribing messages and email.
Enter and update new cases into the Patient Relations database.
Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies.
Complete day-end reconciliation of inquiries received, assigned and sent.
Perform additional tasks as assigned.
Minimum Qualifications:
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$40k-61k yearly est. 1d ago
Production Support Technician
Artech Information System 4.8
Technical support engineer job in East Hanover, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Ensure accurate SAP inventories are maintained for all components.
• Proper status segregation and storage of media lots.
• Support the maintenance of an “audit ready” state of the ISO 8 Area
• Timely response to all module requests.
• Batch Records are properly kitted and staged based on production schedule.
• All gowning materials in the ISO 8 area are maintained to adequate levels.
• ISO 8 area has ample supply of non-inventory items
• Logbooks entries are clear and complete.
• Kanban system is utilized to ensure FIFO
• Equipment cleaning is performed as required
• Ensure Batch records are reviewed and corrected in a timely manner.
Qualifications
Skills:
• 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred.
• SAP knowledge preferred
Qualifications:
• Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
• Must be well organized, flexible and work with minimal supervision.
• Ability to lift up to 50 lbs.
• Alternate shifts, weekends and overtime will be required
• Requires handling of chemicals such as corrosives, solvents & bio-hazardous
Education:
• High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Sneha
************
$77k-114k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support engineer job in Jersey City, NJ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$64k-90k yearly est. 8d ago
Tier 3 Technical Support Team Leader
Augury 3.8
Technical support engineer job in New York, NY
As a Tier 3 TechnicalSupport Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions.
You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed).
A Day in the Life
Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight.
Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence.
Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management.
Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements.
Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle.
Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution.
Continuously develop team capabilities-building processes, improving tools, and elevating technical depth.
What You Bring
Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments.
Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware.
Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods.
Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved.
Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support.
Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise.
We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.
The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
$90k-130k yearly Auto-Apply 46d ago
Technical Production Support PM
Hsssoft
Technical support engineer job in Warren, NJ
FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.
Detailed JD:
• About 12+ years in overall IT.
• Technical background - Preferably Java development background
• PL-SQL skills - Intermediate level
• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc
• Experience in L3 support
• Experience in Defect Triaging, Functional Analysis
• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)
• Excellent communication and articulation skills.
• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)
• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)
• Experience in driving and mentoring team
Needs to take “Driver seat” and run independently with minimal supervision.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-110k yearly est. 13h ago
Technology Support III - Mainframe, Distributed Production Support
JPMC
Technical support engineer job in Jersey City, NJ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Experience and knowledge of COBOL/Natural
Experience and knowledge of DB2/Adabas and VSAM & utilities
Knowledge of CONTROLM/CA7/ZEKE scheduling tool
Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files
Experience using incident management tools (Service Now)
Preferred qualifications, capabilities, and skills
Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services
DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support
AWS cloud experience
Experience managing projects and migrations
$64k-111k yearly est. Auto-Apply 60d ago
Technical Support Engineer
Echostar 3.9
Technical support engineer job in Fairfield, NJ
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $24.75/Hour
$24.8 hourly 11d ago
Information Technology Desktop Support
Teceze
Technical support engineer job in New York, NY
Desktop SupportEngineer - White Glove / Executive IT Support
Longterm Contract
Updated Job Overview (Enhanced)
Teceze is hiring a Desktop SupportEngineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills.
The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams.
Key Responsibilities (Added & Enhanced Points)
Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality.
Provide priority incident response and proactive monitoring for executive users to minimize business disruption.
Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments.
Perform IMAC activities with attention to executive workspace standards and documentation.
Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations.
Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution.
Maintain strict SLA adherence and escalation management for executive incidents.
Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations.
Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required.
Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment.
Document issues, resolutions, and best practices in the ticketing system and knowledge base.
Follow security, compliance, and confidentiality standards while handling executive systems and data.
Required & Preferred Skills (Refined for White Glove Support)
0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments.
Strong working knowledge of Windows and mac OS operating systems.
Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications.
Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS).
Exposure to IT asset management, ticketing systems, and vendor coordination.
Prior experience supporting VIP / executive users is highly preferred.
Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces.
Basic exposure to data center environments, racking, cabling, and labeling is a plus.
Exceptional communication, presentation, and interpersonal skills.
Strong sense of ownership, discretion, and customer-first attitude.
Ability to work calmly under pressure in a fast-paced, on-site executive environment.
$42k-71k yearly est. 3d ago
Production Support Technician
Artech Information System 4.8
Technical support engineer job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
How much does a technical support engineer earn in Union, NJ?
The average technical support engineer in Union, NJ earns between $62,000 and $119,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Union, NJ