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  • Hardware Technician

    Actalent

    Technical support engineer job in Dearborn, MI

    Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities • Maintain lab equipment operational readiness through proactive maintenance and troubleshooting • Keep the lab clean, organized, and compliant with safety standards • Establish and manage consumables inventory; ensure continuous availability • Conduct initial lab needs assessment and develop improvement plans • Provide daily on-site technical support (light soldering, wire fabrication, space setup) • Optimize test bench and equipment scheduling to maximize utilization • Support department test vehicle usage and access via Fleet Management System (FMS) • Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications • Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field • 3-5 years in lab operations, hardware maintenance, or technical support • Familiarity with automotive systems and integration testing preferred Skills • Strong troubleshooting and problem-solving skills • Ability to perform light soldering and wire fabrication • Excellent organizational and documentation skills • Knowledge of safety and compliance standards in lab environments • Effective communication and collaboration with cross-functional teams Tools & Technologies • Fleet Management System (FMS) • Microsoft Suite (Excel, SharePoint for inventory tracking) • Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $25-30 hourly 2d ago
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  • Lock Desk Specialist

    A&D Mortgage 4.3company rating

    Technical support engineer job in Troy, MI

    A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning! Overall Responsibilities: The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff. Key Responsibilities: Rate Lock Management: Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements. Pricing and Communication: Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service. Data Integrity and Reporting: Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization. Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred. Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues. Knowledge: Strong understanding and appreciation of mathematical concepts. Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment. WE OFFER PTO/Sick Days Comprehensive medical, dental, vision benefits Paid volunteer hours Life Insurance, Short-term Disability, and Long term Disability Health Savings Account 401k Paid training and career development Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact. Work-Life Balance Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation. Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $42k-54k yearly est. 5d ago
  • Battery Management Systems Engineer

    Global Connect Technologies 4.4company rating

    Technical support engineer job in Plymouth, MI

    Hi, Hope this email finds you well. I have a job position; see below if you would like to consider replying back to me with your resume. Job Title: BMS Systems Engineer Client: LTTS Duration: Long Term Job Summary We are seeking an experienced BMS Systems Engineer to support Battery Management System development and validation programs for Clarios. The ideal candidate will have strong systems engineering knowledge, hands-on experience with BMS architectures, and exposure to HIL (Hardware-in-the-Loop) validation environments within the automotive domain. Key Responsibilities Lead requirements gathering, analysis, and documentation for Battery Management Systems (BMS). Apply systems engineering principles across the product development lifecycle. Support design, integration, and validation of BMS architectures. Collaborate with hardware and software teams to ensure system-level performance, reliability, and compliance. Participate in system architecture development, interface definition, and issue resolution. Support testing, verification, validation, and HIL-based testing activities. Communicate with stakeholders to track progress and resolve technical challenges. Required Skills & Qualifications Hands-on experience with Battery Management Systems (BMS). Strong understanding of systems engineering concepts and methodologies. Experience with requirements management and system documentation. Exposure to HIL (Hardware-in-the-Loop) validation environments. Automotive domain experience preferred. Strong analytical, problem-solving, and communication skills. Ability to work effectively in a cross-functional team environment.
    $75k-107k yearly est. 15h ago
  • Automotive Systems Feature Engineer

    Pentangle Tech Services | P5 Group

    Technical support engineer job in Dearborn, MI

    Follow and deliver Feature Assurance Engineering (FAE) deliverables Vehicle architecture experience in one of these areas: Battery Management & Charging Climate Control / HVAC Instrument Cluster / Infotainment System Powertrain and Driveline Connected Vehicle Digital Keys Enclosure Seat Controls and Passive Restraints Level of Changes alignment and Signoff with Feature System Engineer (FSE) counterpart. Lead milestone feature signoff process in partnership with counterpart FSE. Develop feature validation plan including functional, performance, Functional Safety V&V, Cybersecurity and regulatory requirements as applicable. Including the selection of test cases, testing environment (i.e. Breadboard, HiL, vehicle), confirming testing facility/resources (i.e. tester, HiL, vehicle, etc.) and timing in alignment with program milestones expectation (i.e. 1st full pass prior to PEC, etc.) Determine Software and Hardware pedigree required to complete validation. Provide tester teams with test cases, software and hardware pedigrees and any additional information needed to complete validation. Coordinate Feature Validation Plan execution and support Lead triaging and issues resolution during the entire feature development cycle. Assess test results to ensure compliance with test/requirements passing criteria. Identify, assess (P-rating and Criticality Prioritization Number), document (i.e. JIRA defect ticket) and develop/lead resolution plan for test results defects in alignment with New Model Launch timing guidelines. Lead the feature validation report creation, ensuring that it meets the highest standard of signoff criteria. Review test results and report with corresponding FAE supervisor to complete signoffs. Review and complete feature VSCS (Vehicle Specific Configuration Specification) signoffs as applicable by milestone. Develop and lead DRP (Deliverable Recovery Plan) approval as needed (i.e. P0/P1 defects at FEC milestone) for non-conformance signoffs. Lead Voice of the Customer / AIM feature issues resolution in alignment with New Model Launch timing guidelines. Create, access and maintain JIRA tickets throughout the entire feature lifecycle (development and production) assigned to Feature Assurance Engineering. Identify opportunities to enhance the robustness of feature signoff validation testing and process. Assist FSEs to develop, maintain, and improve test cases. Lead the triaging and resolution of feature quality issues in the field. Develop negative test cases and Feature Assurance Test Procedures including stress testing to address multi-interface conflicts, edge case, and unexpected I/O conditions. Maintain a real-time, comprehensive open issue list within Jira, ensuring accurate categorization, detailed descriptions, and clear assignment. Regularly review, track, and provide detailed progress reports on all open issues to relevant stakeholders (e.g., weekly status meetings, bi-weekly program reviews). All test results and supporting engineering artifacts (e.g., CAN logs, Bus Queries, diagnostic traces, video recordings) must be consistently uploaded and linked within Jira for full traceability and analysis Proactively communicating task progress and status to designated leaders through specified channels (e.g., JIRA), creating and maintaining Jira Dashboards as applicable, clearly, concisely, and effectively communicating complex technical systems, identified issues, and proposed resolutions to diverse audiences, including engineering teams, program management, and leadership. This includes preparing and delivering technical presentations, written reports, and contributing to decision-making processes. Requires BS in Engineering
    $70k-93k yearly est. 2d ago
  • Call Center - 21.00/hour - Onsite

    Teksystems 4.4company rating

    Technical support engineer job in Plymouth, MI

    *Onsite Medical Customer Service Career Opportunity* *Pay Rate:* $21.00/hour *Positions Available:* 20 Customer Service Representatives (CSR) *About the Role* Join a *well-respected organization* in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a *long-term, permanent opportunity* with room for growth and excellent benefits. *Job Description* * Handle inbound calls and occasional follow-up calls. * Respond to inquiries regarding prior authorizations, general questions, and confidential information. * Provide excellent customer service with strong attention to detail and accurate data entry. * Manage 50-100 calls per day, depending on complexity. * Use multiple systems to track information and update customer communications. * Performance measured on *Quality and Accuracy*. *Requirements* * *Experience:* Minimum 1 year of call center experience within the last 2-3 years (healthcare experience not required). * *Typing Speed:* At least 30 WPM. * *Skills:* Strong computer knowledge and ability to navigate multiple systems. *Location* Plymouth, MI 48170 *Key Details* * *Cut-off Date for Offers:* January 16, 2026 * *Start Date:* February 9, 2026 * *Contract Duration:* 6 months Contract-to-Hire * *Compliance:* * Drug Test: 5-panel * Background Check: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches) *Benefits* * *First 6 months:* Benefits through TEKsystems (Health, Dental, Vision, 401k, and more). * *After conversion:* Full benefits package from the organization. *Schedule* * Must be available *7 days a week from 5 AM - 10 PM*. * *40 hours/week* with a set schedule assigned within those hours. * *Shift bids* available (preferences considered but not guaranteed). *Training* * *Duration:* 4 weeks * *Hours:* Monday-Friday, 8:00 AM - 4:30 PM *Job Type & Location*This is a Contract to Hire position based out of Plymouth, MI. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Plymouth,MI. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-21 hourly 2d ago
  • Field Solutions Engineer

    Xerox Corporation 4.3company rating

    Technical support engineer job in Detroit, MI

    City Detroit State/Province Michigan Country United States Department PROFESSIONAL SERVICES Date Thursday, October 30, 2025 Working time Full-time Ref# 20036614 Job Level Specialist Job Type Experienced Job Field PROFESSIONAL SERVICES Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 91,800 Annual Base Salary Maximum 183,600
    $58k-75k yearly est. 2d ago
  • Help Desk Field Technician

    Levy 4.2company rating

    Technical support engineer job in Dearborn, MI

    The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $30k-43k yearly est. Auto-Apply 15d ago
  • Desk side Support

    Artech Information System 4.8company rating

    Technical support engineer job in Detroit, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************
    $51k-82k yearly est. Easy Apply 60d+ ago
  • Help Desk Support

    Collabera 4.5company rating

    Technical support engineer job in Ann Arbor, MI

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************
    $66k-90k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Dearborn, MI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-79k yearly est. 29d ago
  • IT Helpdesk Technician/Systems Administrator (In-Person)

    Corby Energy Services Inc.

    Technical support engineer job in Belleville, MI

    Job DescriptionDescription: IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you. This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion. Core Technologies: Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery. Principal Responsibilities: End-User Support and Service Desk Serve as a friendly, professional point of contact for employees; provide in-person and remote support Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding) Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals) Create and maintain user-focused documentation and internal knowledge base articles Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits Provide VIP support and training to help users adopt technology effectively Systems Administration and Infrastructure Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual) Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices Assist with backup/restore, disaster recovery testing, and routine maintenance Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency Participate in implementing and integrating new technologies and systems Operations and Continuous Improvement Analyze processes and suggest improvements that enhance reliability, security, and user experience Participate in maintenance windows and outage response; occasional after-hours or weekend work required Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate) Compensation: Salary: $65,000-$80,000 (commensurate with prior experience) Medical/dental/vision insurance (eligible after 90 days) 401(k) with up to 4% employer match (eligible after 6 months) Company-paid group term life and long-term disability Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D Notes: This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel. Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply. Requirements: Required Qualifications: 2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language Excellent written and verbal communication skills; accurate documentation and correspondence are essential Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle. Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year) Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online Experience with MDM/endpoint management for provisioning, updates, and compliance Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams Scripting experience (PowerShell or similar) Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts) Preferred Qualifications: Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+) Backup solutions (Veeam, Azure Recovery Services Vault) Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras) Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products
    $65k-80k yearly 3d ago
  • IT Helpdesk

    SBT Global, Inc.

    Technical support engineer job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 9d ago
  • IT Helpdesk

    SBT Global

    Technical support engineer job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 8h ago
  • Technology Support

    Archdiocese of Detroit 4.3company rating

    Technical support engineer job in Detroit, MI

    POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology): -Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services. -Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality. -Supports applications and enhances the technical skills of the school community as needed. -Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting. -Manages and maintains the school bell system. -Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software. -Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education. -Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES: -Ability to create, support, and maintain school processes and procedures. -Basic understanding of building systems, including boiler heating systems. -Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment. -Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices). -Strong understanding of Google and Microsoft products as well as student information systems. -Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships. -Excellent written and verbal communication skills. -Ability to develop timelines and meet deadlines with a strong attention to detail. -Excellent organizational skills. -Ability to manage multiple tasks concurrently. -Knowledge of Ignatian spirituality and principles of Jesuit education. -High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE: -Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.
    $35k-48k yearly est. 60d+ ago
  • Technical Support

    Mindlance 4.6company rating

    Technical support engineer job in Ann Arbor, MI

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing. Responsibilities: Imaging, setup and deployment of desktop and laptop computers Installation and setup of PC Peripherals Support for Video Conference and Audio-Visual Support for meetings and internal events Movement and tracking of PC related hardware PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications Provide second tier technical support for multiple products to internal associates via Remedy tickets Support, troubleshooting, repair or replacement of PC Hardware and related peripherals Support, troubleshooting, and remediation of software related issues Tracking computer related equipment from an Asset Management perspective Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution Provide quality customer service when interacting with all associates Develop and improve strong customer service, communication and technical skills Required Skills: Minimum 3 years of computer hardware and software support experience in a large enterprise environment. Thorough understanding of Windows and MAC Operating Systems. Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred. Strong computer skills necessary in Microsoft Office Suite (2010/2016/365). Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team. Strong written and verbal communication skills. Excellent people skills with ability to handle difficult situations. Excellent time management and organizational skills. Ability to multitask and prioritize. Familiarity with Request and Incident ticketing systems (Remedy, JIRA). Strong Troubleshooting capabilities evidenced by organized, analytical thinking. Ability to work with minimal supervision. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************ Additional Information Ankit Soni ************
    $35k-46k yearly est. 60d+ ago
  • IT Support Specialist (Entry Level/On-Site)

    Job Listingspea Group

    Technical support engineer job in Brighton, MI

    The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.
    $37k-65k yearly est. Auto-Apply 7d ago
  • IT Support Specialist

    Forte Belanger 4.0company rating

    Technical support engineer job in Sterling Heights, MI

    A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1
    $47k-72k yearly est. 12d ago
  • IT Support Specialist

    Alliance Catholic Credit Union 3.5company rating

    Technical support engineer job in Farmington Hills, MI

    Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will: Serve as the first point of contact for IT support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network connectivity. Install and configure workstations, peripherals, and authorized applications. Maintain accurate records of issues and resolutions within the help desk system. Deliver user training and provide guidance on essential IT tools and cybersecurity best practices. Maintain, configure, and monitor Symitar core banking systems. Manage user accounts, permissions, and security settings within Symitar. Troubleshoot Symitar-related issues and escalate complex problems to vendor support. Ensure compliance with data security and disaster recovery protocols. Record and update documentation for system configurations, maintenance tasks, and changes. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
    $47k-60k yearly est. 60d+ ago
  • IT Help Desk Technician

    Kettering University 4.3company rating

    Technical support engineer job in Flint, MI

    Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required. Preferred Qualifications -At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
    $54k-73k yearly est. 60d+ ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Technical support engineer job in Detroit, MI

    Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $124.9k-169.5k yearly 60d+ ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Westland, MI?

The average technical support engineer in Westland, MI earns between $52,000 and $103,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Westland, MI

$73,000
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